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Job Description:\n\nJCFPL JOB TITLE: Supervising Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners Branch REPORTS TO: Librarian III - Outreach Branch Manager CIVIL SERVICE JOB TITLE: Supervising Library Assistant SALARY RANGE: $56,390 – $60,000 FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends. APPLICATION DEADLINE: October 16, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Supervising Library Assistant – Bookmobile, under general direction and in a supervisory capacity over a small staff of employees, performs technical and/or paraprofessional duties in one or more of the functional areas of librarianship; does other related duties as required. May issue and control subordinates’ work assignments and schedules. The Supervising Library Assistant supervises a small staff in the day-to-day activities of the Bookmobile to ensure the smooth functioning of the Bookmobile, and to promote the services of the Jersey City Free Public Library in its outreach activities and in its efforts to meet the needs of the Jersey City community on site, beyond the walls of a physical library. In addition to providing reference help and general customer service to patrons, this person will develop, oversee, and participate in programming initiatives such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Supervising Library Assistant will oversee both the current Bookmobile and the new one, expected to arrive shortly. This person will also be required to drive one or the other of the two bookmobiles on occasion. For this reason, a CDL license is highly desirable. This person will be responsible for ensuring the technical and/or paraprofessional duties, such as circulation, weeding, new book orders, holds requests, etc., are met on each of the Bookmobiles. This person will contact appropriate organizations, develop appropriate Bookmobile routes, and make sure they are communicated and updated on a timely and regular basis using tools and departments that are available to library staff for this purpose. JOB DUTIES: Manage the day-to-day operations of the mobile library department Supervises, develops, and implements library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community. Supervises and conducts programs such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students. Promotes library extension programs; makes personal contacts and provides routine information to community residents. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users, etc., lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. Examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; and prepares lists for purchases of replacement and new materials for the collection. Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. Performs other duties as assigned. EXAMPLES OF WORK: Issues and controls subordinates’ work assignments and schedules. Supervises and provides guidance, instruction, and training to employees. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or inter-loan section. Supervises and processes interlibrary loan requests by filling out those received and requesting materials from other libraries. Supervises and conducts established library programs such as story hours, preschool and school programs, programs for senior citizens, etc. Answers patrons’ more complex inquiries regarding general reference and information topics, use of online resources, and utilization of library material and equipment. Supervises, determines, and prepares content and arrangement of library material for displays, exhibits, and special library programs. Supervises the checking of library email and keeps current with library news, announcements, programs, initiatives, etc. Under the direction and oversight of a Librarian, continually reviews library material and discards obsolete books, films, periodicals, etc. Supervises the charging and discharging of library material to users. Supervises the computation and collection of fines; makes changes and inspects books and other library material and equipment for damage; performs basic repairs of audio-visual and other library equipment and accessories. Reviews library membership applications for completeness as to name, address, and similar personal identification and records changes of such information. Lists overdue library material and completes overdue notices for notifying patrons. Supervises and compiles numerical reports on circulations, accessions, or other aspects of library operations. Supervises and files or shelves material using the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. CORE COMPETENCIES: Communication/Collaboration Communicates effectively using a variety of methods Effectively communicates relevant and timely information to appropriate stakeholders Develops and maintains effective relationships with others to achieve common goals Works effectively on teams with strong team-building skills and attitudes Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors Communicates effectively with a variety of audiences and individuals from diverse backgrounds Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service Contributes to and models customer service standards that enhance the user experience Models standards and practices for the delivery of quality internal and external customer service Applies customer service skills to enhance the level of user satisfaction Applies effective techniques to address difficult situations with users and staff Understands and acts in accordance with the basic values and ethics of library service Professional Development Manages the development of one’s own learning and ongoing improvement of skills and knowledge Uses creative and innovative approaches to address challenges within various job duties and develops initiatives that serve the needs of the Outreach Branch services Establishes strategies and long-range initiatives to create a learning environment within the division and the library Plans for and supports staff career development opportunities Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders Builds relationships and support for the library with community organizations Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. Understands and uses basic computer hardware, peripherals, software, and operating system functions Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. Three (3) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university may be substituted for two (2) years of the non-leadership experience. Six (6) months of which must have been in a lead role over subordinate employees CDL B license is highly desirable. A NJ Driver’s license is required. ADDITIONAL RELEVANT SKILLS: Preference given to applicants with a master's in library science or currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. Experience and/or demonstrated ability to manage staff and administer library programs. Knowledge of Jersey City’s population, geography, and/or local government preferred. Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.) desired. CDLB License highly desirable or commitment to earning this license within first year of employment in this position. NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR QxSDKyqxhY

Job Description • Seeking a certified medical assistant with a minimum of one to two years of endoscopy experience as well as training and experience taking patient vitals and EKGs and drawing blood., • Responsibilities include assisting with endoscopic procedures (including biopsies, polypectomies, and tatoos), cleaning and reprocessing endoscopic equipment, assisting with recovery after procedures, completing log books, entering data into computer, and labeling specimens., • When not assisting with endoscopy, you will assist with patient examinations. Therefore, the candidate should be proficient at taking vital signs, phlebotomy, and EKGs., • The medical assistant/endoscopy technician will oversee reprocessing, infection control, and equipment maintenance in strict accordance with industry standards and must have training and experience with doing so., • The candidate will perform upkeep for exam, endoscopy procedure, and reprocessing rooms., • Please only apply if you have the required endoscopy experience and training and are qualified to take vitals, EKGs, and do venipuncture., • The ideal candidate will be willing to help with front desk, pre-authorizations, referrals, and filing as needed., • Eagerness to help with all aspects of operating this busy medical practice a plus., • CPR certification (BCLS) required., • Position is either full time or part-time (two to four full days per week), • References required.Company DescriptionWe are a small gastroenterology/internal medicine practice located in midtown Manhattan.We are a small gastroenterology/internal medicine practice located in midtown Manhattan.

Job Description Join Our Team as a Vital Part of Our Healthcare Community! Are you an experienced MEDICAL ASSISTANT providing excellent patient care? We are seeking a dedicated individual to join our team. Fluency in Mandarin, Cantonese, or Fuzhounese is preferred but not required. Location: Brooklyn, NY Setting: On-site Schedule: Monday - Friday 8:00 am-5:00 pm (1 hour lunch) Your Responsibilities Include: • Perform routine medical functions consistently and accurately, respecting participants' privacy and dignity., • Conduct venipuncture and collect specimens in accordance with Infection Control protocols., • Process and manage laboratory tests, ensuring accuracy and timely communication with physicians., • Maintain and order lab supplies, ensuring examination offices are fully stocked., • Perform EKGs and routine tests such as dipstick, blood finger stick glucose, and INR., • Adhere to safety procedures and infection control standards as per OSHA and CLHC Health Services policy., • Assist participants with mobility and daily living activities, ensuring their comfort and safety., • Provide translation services and assist with setting up and cleaning medical equipment., • Address customer issues promptly and courteously, collaborating with other departments as needed., • Coordinate follow-up visits and transportation for participants., • Offer coverage for the Front Desk Area when necessary., • Take initiative to seek feedback and additional education to enhance job performance. Include: • Education: High school diploma or equivalent, with medical technician and vision screening training., • Experience: At least one year of venipuncture experience, preferably with the elderly population. Must be computer literate., • License/Registration: Medical Assistant Certification (must be a certified Phlebotomist); EKG certification.

Job Description We are seeking an Emergency Medical Technician EMT to join our team! You will assess injuries, administer emergency medical care, and extricate trapped individuals. Responsibilities: • Transport injured or sick individuals to medical facilities, • Determine the nature and extent of illness or injury to establish first aid procedures, • Administer prescribed first-aid treatment at site of emergency, or in specially equipped vehicle, • Monitor communication equipment to maintain contact with dispatcher, • Previous experience as an EMT, paramedic, or in other related fields, • Knowledge of first and and CPR procedures, • Ability to stay calm in stressful situations, • Ability to thrive in a fast-paced environment, • Ability to prioritize and multitask

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHAT YOU CAN EXPECT TO DO • Coordinate with nursing leadership in your hospital to identify both individual and team training needs., • Continually assess Assistants and Nurses to determine competency of skills through in-person observations and content knowledge evaluations, leading to advancement in the VEG Cultivate level system. This will be both through direct assessments and through creating a team of qualified individuals who can help with the volume of assessment., • Implement VEG training programs within your hospital and act as point person for these programs (i.e. New ER Nurse), • Autonomously manage your time between on-the-floor mentoring and dedicated time in setting strategy to develop nursing care teams., • Facilitate in-person training for Assistants and Nurses at your hospital based on identified hospital needs. This includes both providing direct 1:1 training to team members and setting up peer training opportunities within your team., • Collaborating through your network and with your RND, you maximize opportunities for your hospital VEGgies, and those in your VEG community to expand educational outreach., • Work with Nursing Education to discuss program development, training objectives, and additional needs., • Provide educational opportunities for the nursing team, such as webinars, labs, workshops., • Engage in self-reflection and program evaluation practices to modify and enhance the assistant and technician leveling program., • Ensure all training content and activities are in alignment with VEGs culture, mission, and vision, and represents accurate, up-to-date emergency medicine and standards of care., • Divide time with roughly 70-80% of time providing direct training and 20-30% of time on administrative/organizational work., • Assist in developing curricular materials such as powerpoints, videos, simulations, and assessments to be implemented across the assistant and technician training program WHAT YOU NEED • Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice with experience in emergency medicine, • A love for teaching and nurturing growth in fellow veterinary technicians and assistants., • Modeling the way towards a culture of learning., • Certified as a Veterinary Technician Specialist in ECC is strongly preferred. VTS in Internal Medicine and Anesthesia also preferred with requisite experience in ECC., • Previous experience in a training role or training veterinary technicians preferred, • Comfortable mentoring others and ability to give and receive feedback from colleagues and mentees, • Flexibility in your schedule to be able to work with VEGgies on various shifts, • The right attitude: Positive, upbeat, excited. Flexible to change (adapt and pivot), • Embody all things VEG and be excited to share your perspective, • Ability to recognize and celebrate other VEGgies' successes when you see it, • Ability to coordinate training projects with multiple teams., • Happy to help support newer VEG veterinarians in their skills training, as requested, • Willingness to travel within local region to surrounding VEG Hospitals, • Willingness and eager to continue to grow as a nurse through developing personal skills and knowledge WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Referral rewards - tell your friends why they should come work for VEG too!, • Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌, • 401K‌ ‌w/‌ ‌company‌ ‌match‌ ‌ ‌, • Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌up to 10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌, • Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!, • Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌, • Growth‌ ‌potential‌ ‌ ‌, • Groceries‌ ‌sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌, • Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionNow Hiring | Medical Assistant for Premier Hair Restoration Practice in New York City $21 per hour Do you want to work in an exciting, growing industry? The aesthetic medicine industry continues to expand, as more and more people are seeking ways to improve their appearance and confidence. Bosley, the world's leader in medical hair restoration is offering an outstanding opportunity for the right candidate. With 70 offices across the nation, we can offer you an exceptional work environment. Bosley is the leading hair restoration expert and has been changing our patients’ lives for 5 decades using the latest, most advanced technology for both surgical and non-surgical hair restoration. Bosley’s corporate culture is filled with passionate team members who enjoy helping people and love what we do. If you want a rewarding career in the fast-growing aesthetics industry, then Bosley is the right place for you! Bosley is seeking a top-notch Medical Assistant to support our New York City surgical office. As a Medical Assistant, you will contribute to the patient experience from start to finish. This role commands multitasking in a fast-paced environment. Your role will be to help with the patient flow during the day, communicate instructions to patients before and after surgery, and guide them through it. Why Bosley? At our practice, we value unparalleled personalized patient experience, and technical expertise to give our patients the best possible results. If these values resonate with you and you are a patient-focused individual, you are the addition we are looking for. Summary: • Accompany patient to exam/procedure room, • Prepare patients for examination and treatment, • Check the schedule and organize patient flow, • Prepare exam and treatment rooms with necessary instruments and supplies, • Ensure that all treatment rooms are cleaned and stocked at the end of the workday, • Assist providers in preparing the patient and the facilities for procedures, • Prepare and maintain supplies and equipment for treatments, including equipment sterilization, • Assist with scheduling of patient's tests and treatments, • Communication Skills: Strong interpersonal and communication skills. Ability to effectively communicate with patients, peers, and management. Ability to communicate with proper etiquette., • Mathematical Skills: Basic math functions. Ability to use a calculator and calculate percentages., • Education/ Experience: Certified medical assistant. Willing to train the right candidate. Get paid while learning to become a hair transplant technician from the best team in the business., • Reasoning Ability: Ability to multi-task, while being attentive to patients and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision., • Organizational Skills: Ability to follow up on leads, schedule consultations, obtain patient consent for treatment and manage time management skills., • Other Skills: Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service. Need to be reliable and outgoing, detail-oriented problem solver with exceptional customer service skills. Will exhibit high attention to detail, dexterity, and hand/eye coordination. Must be punctual and can prioritize and multitask.

Job Description Field Technician - IT/Computer Network/Equipment installations Part-Time or Full-time position NYC-based, IT consulting company operating in the fashion industry and several other sectors, seeking candidate for a position as Field Technician for installation of computer networks, equipment and infrastructure, computer servers and AV equipment. Possibility to grow in the area of network management and AV/Digital Signage. Evade Solutions will support such individual in achieving network certifications line CCNA or others. Required Skills: • Fast learning individual with good communication skills and ability to work independently and in team., • Experience with computer network configurations and good skills for network infrastructure installation (patch panels and network cable terminations, equipment rack mounting)., • Experience in a Microsoft operating system environment and Microsoft Office programs (Word, Excel, Outlook…)., • Experience with configuration of network firewalls, routers, servers, virtual environments, Voip, is a plus like any network related certifications. Location: Mid-town Manhattan, NY Evade Solutions Inc.800 Second Avenue, Site 809New York, NY 10017

Job DescriptionPosition Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a part-time Onsite Support Technician. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. In this position, you will be responsible for providing support to hospital patient and staff customers ensuring our services meet or exceed their expectations. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Schedule/Location(s) • Monday, Wednesday & Thursday - 10am – 1pm or 1pm - 4 pm at Bronx Care (1650 Grand Concourse, Bronx, NY 10457), • Ensure that pCare’s technical requirements are followed and customer satisfaction is achieved for all aspects of the service, • Collaborate with other team members to troubleshoot and resolve any technical issues affecting services, • Familiarize customers with the use of our interactive system and its features, • Replace defective equipment as needed (tv, pillow speakers, phones), • Exceptional customer service and communication skills., • Be self-motivated and able to work independently in a fast-paced environment., • Basic technical repair knowledge., • Basic computer skills., • Customer service experience (1 year plus is preferred)., • High school diploma or equivalent., • Ability to travel to and work onsite at hospitals., • Must be able to lift 50 lbs. and climb a 6-foot ladder., • Prior practice with using hand tools, • Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination., • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description A. Duie Pyle is looking for an experienced, Fleet Maintenance Shop Supervisor to join our Fleet Maintenance Department at our Bronx, NY shop. As the Fleet Maintenance Supervisor, you’ll have the opportunity to oversee the maintenance and repair of Pyle equipment, coordinate and build work schedules, and monitor the distribution of work flow between employees. Why Pyle? • Up to $110,000 annually, depending on experience, • Start time: 7:00 AM, Monday-Friday, • Annual Benefits; Top competitive pay rates, • New, modern equipment to work on in clean shops Your main responsibilities will include, but are not limited to: • Monitoring and coordinating daily work schedules; monitoring Technician’s daily productivity and prioritized distribution of work flow between 1st, 2nd, and 3rd shifts, • Overseeing maintenance of all company-owned equipment in the fleet including but not limited to Tractor Trailers, Heavy Duty Trucks and Forklifts, • Performing quality repair audits ensuring standardization and excellence, • Counseling employees about work related issues and provide guidance, • Maintaining a safe and clean working environment for all employees ensuring OSHA standards are met, • Ensuring timely preventive/predictive maintenance is performed, • Effectively managing road calls to minimize driver downtime, • Communicating with Operations Leadership to ensure all equipment requirements are fulfilled, • Overseeing parts / stock room inventory and parts ordering on a daily basis, • Medical, Dental, Vision, and Life Insurance, • 8 paid annual holidays – in addition to vacation and personal time off, • 401(k) with company match, • Paid Weekly via Direct Deposit, • Paid Vacation and Personal Time, • Annual Tool Allowance Program, • Annual, continual training, • Possess 3 - 5 years of experience in Class 8 truck repairs including electronic diesel engine repair and air brake systems, • High School Diploma or equivalent, • Excellent working knowledge of all heavy-duty truck and material handling equipment systems with proven diagnostic / troubleshooting skills set, • Valid driver's license (CDL) preferred, • Proven interpersonal skills with the ability to interact effectively with shop technicians and Operations Management, • Excellent record-keeping and organizational skills For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Paid time off, • Competitive Hourly Pay plus commission, • Growth Opportunities, • Flexible schedule depending on your needs, • Strong supportive team, • 401k included Job Summary We are looking for experienced full-time and part-timenail technicians to join our team! Nail technician responsibilities may include working with Russian manicures/pedicures, Nail art, Builder gel manicures, Hard gel/Apres X extensions. If you are skilled in nail art techniques and committed to providing clients with exceptional service, we want to hear from you! Responsibilities • Build long-term relationships with customers based on trust and respect, • Provide excellent services, • Clear and kind communication with the customers and the team, • Learn new nail techniques, • Be responsible for proper sterilization and disinfection of tools, • Previous experience as a nail technician at least 1 year, • Skilled in a range of nail techniques, including extensions, nail art and Russian manicure, • Up-to-date on the latest trends in beauty and nails, • Strict adherence to sanitation and sterilization procedures, • Certification in cosmetology or a state nail technician license is preferred, • Excellent customer service and communication skills

Job Description IT Support Technician Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The IT Support Technician serves as a key resource for employees, providing high-quality technical support and ensuring the functionality and efficiency of our IT systems. In this role, you’ll troubleshoot hardware, software, and network issues while delivering a smooth and reliable digital experience for users across all departments. IT Support Technician Responsibilities: • Provide remote and onsite technical assistance for store and office employees., • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Exhibit end-to-end ownership and provide pro-active status updates., • Ensure prompt response and escalation for all system outages and issues, providing updates to management and end users., • Document technical problems and their resolutions clearly and accurately., • Manage user accounts and permissions (Active Directory, Office 365)., • Assist with internal IT projects and initiatives., • Set up and configure hardware/software for new hires and resolve equipment issues., • Maintain and track IT inventory., • Provide training to users on new technologies and software., • Work on-call and provide other after-hours support based on demand. Required Qualifications: • 2–4 years of relevant IT support experience., • Experience in administrator level access to windows systems (Active directory; Office 365; Windows 10; Windows Server; Linux Server), • PowerShell scripting knowledge preferred., • Familiarity with Linux systems and basic command line operations., • Familiarity with network hardware and command line operations., • High level of proficiency in Microsoft Office 365 applications, • Strong PC and server hardware troubleshooting skills., • Excellent communication and interpersonal skills; able to explain technical concepts to non-technical users., • Reliable, self-motivated, and enthusiastic about supporting a growing organization.

Job Description SGS & Co is a global brand impact group delivering speed and quality through innovation and insights, to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimisation with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world. We are currently seeking an IT Support Technician to join our dedicated, onsite IT function based at our Vacoas-Phoenix site here in Mauritius. This role represents an outstanding opportunity for a technically minded individual, with an outstanding can-do attitude, to kick start their career here at SGS&CO. You will join an incredible team of professionals, affording you to learn from the very best, and work in a fast paced, creative environment, that will no doubt inspire you to grow and develop. Naturally, if you already possess a level of technical support experience - then great - however if you are looking for your first step into the world of IT Technical support, and are willing and eager to learn, we would love to hear from you. In this role you will: • Assist in resolving internal customer IT issues., • Deploy, move, migrate and retire computer systems whilst minimising business impact, and maximise their efficiency, • Maintain, modify and support existing applications, • Carry out maintenance of production related equipment, • Seek opportunities to automate processes and reduce repetition of work, • Ensure equipment, software and hardware are in compliance with directives from SGS, • Continuously work to improve technology solutions You will have: • Helpdesk Support experience - or a keen interest in computing/technology, with a desire to develop your career within IT, • Accurate and attention to detail, • Efficient working style, • Ability to remain well-organized, • Positive, pro-active Team player, • Professional and effective communicator

Job Description Job Summary: The Level 1 Deskside Support Technician will serve as the first point of contact for resolving hardware, software, and network issues. This role involves troubleshooting, configuring, maintaining IT systems, and delivering excellent customer service. Key Responsibilities: • Provide first-level technical support to end-users via phone, email, in-person, and deskside interactions., • Ensure all assigned tickets are resolved within the agreed-upon Service Level Agreements (SLAs) to maintain organizational efficiency and client satisfaction., • Create, manage, and maintain workflows, dashboards, and reports within the ServiceNow platform to improve tracking and visibility of support activities., • Troubleshoot and resolve hardware, software, and network (wired and wireless) connectivity issues, including desktops, laptops, printers, and mobile devices., • Install, configure, and maintain computer systems, operating systems, applications, printers, and other peripherals., • Assist with setting up and maintaining conference room technologies, such as Microsoft Teams and/or Zoom Rooms equipment., • Configure, deploy, and track IT equipment, including workstations and mobile phones, via MDM solutions., • Respond promptly to service tickets and escalate complex issues to higher-level support teams when necessary., • Assist with user account setup and maintenance in Active Directory and other IT systems., • Ensure IT inventory is managed and properly tracked., • Document and track all support requests in the helpdesk ticketing system and update the knowledge base for common issues., • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Onsite Desktop Support Technician - NYC, NY • Contract to Hire Opportunity, • Start Date - ASAP Key Accountabilities • Provide IT support to all users in the Americas, • Provide support through phone/email/service tickets to front and back office users on desktop issues, • Install, upgrade, support and troubleshoot Windows operating systems, computer hardware (and any other authorised peripheral equipment) and across a range of authorised software applications, • Perform general preventative maintenance, • Assist facility matters when needed including moves, adds, and changes, • Raise, update and close all support tickets regularly and promptly., • Participate and implement in global projects, • Provide on site and remote support, • In depth knowledge of Windows desktop technologies., • In depth knowledge of Desktop and laptop hardware., • Intermediate knowledge of TCP/IP, DNS and Internetworking Technology, • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Knowledge of Server, Voice & Communications Infrastructure., • Knowledge of various Operating systems (e.g. Windows, Linux, Apple), • Knowledge of Audio and Video Conferencing technologies., • Knowledge of common Market Data applications and services., • Relevant industry certifications may include Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook or ITSM products, • Associates Degree in Computer Science, related field or equivalent experience, • Minimum 5 years Desktop Support experience, preferably within a financial services organization. Special Job Requirements: • Flexible hours - There is a work shift system and it covers from 7-6. The Technician would be working from 7am , 8am or 9am to finish in a staggered manner., • Occasional afterhours and weekend work as needed. Competencies • Customer Service – Strives for high levels of customer satisfaction. Going out of our way to be helpful and pleasant to our customers., • Efficiency – Plans ahead, manages time efficiently, is punctual, is cost conscious and is constantly thinking of better ways to do things., • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description The position of Tech Bar Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at a tech bar corporate location. This position requires a high degree of white-glove, customer interaction. The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution. Essential duties for the position include, but are not limited to the following: • Provide onsite support or dispatch of support specialists as necessary to provide Authorized Users with operational and technical support and to meet specified Service Levels., • Tech Express Desk: Walk-up technical support for laptop users in key markets with high concentrations of offices / employees, • Coordinate its activities with the Service Desk and provide Level 2 Support to the Service Desk and/or Authorized Users as necessary., • Resolve Incidents and Problems associated with EUC Equipment like Desktops, Laptops & Mobile devices at the techbar, • Coordinate efforts with Third-Party service and maintenance providers as necessary to keep EUC Equipment in good working order by raising tickets with Vendors and following up., • Perform troubleshooting to effectively identify potential Incidents or Problems and attempt to eliminate them before they occur at the techbar., • Identify the scope of an Incident or a Problem and provide operational and technical assistance to remedy the Incident or Problem at the techbar., • When Authorized Users are connected (or attempting to connect) to the Client’s network, coordinate activities at the Techbar only to fulfill the following responsibilities:, • Assist with access to LAN, print, and file services., • Assist with connection to Client’s WAN. Experience: • Requires 3+ years of related work experience, • Sound knowledge of imaging tools (Ghost, MDT), • Sound knowledge of data backup and recovery tools (USMT), • Installing, upgrading, and migrating to Windows 7/10, • Deploying Windows10 in large enterprises, • Configuring hardware and applications, • Configuring network connectivity, • Configuring access to resources, • Configuring mobile computing, • Monitoring and maintaining systems that run Windows 7/10

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. First Student is hiring immediately for a Shop Supervisor for our team serving Bronx, NY! As a Shop Supervisor at First Student, you will play a key role in overseeing the maintenance of our fleet and ensuring our team of mechanics delivers high-quality work to keep our buses safe and reliable for passenger transportation. Why join First as a Shop Supervisor? In addition to a competitive salary, a comprehensive benefits package including health insurance, 401k with company matching, paid vacation and holidays, and excellent career growth opportunities, we are proud to offer: * $58,000-$70,000 per year, based on experience and qualifications * Consistent, full-time schedule with occasional overtime * Shift typically runs from around 2:00 PM to 10:00 PM * Annual allowances for boots and prescription safety glasses * State-of-the-art training programs for leadership development * Discounts on cell phone plans, cars, and more through the Perk Spot program! About First Student's Shop Supervisor Position At First Student, our Shop Supervisors are responsible for managing and coordinating the daily operations of our vehicle maintenance shop. They ensure that our mechanics and technicians are equipped and prepared to maintain and repair our fleet of school buses. Your responsibilities will include: * Supervising and supporting the shop staff, including mechanics and technicians * Scheduling and assigning maintenance and repair tasks * Ensuring safety and compliance with all DOT and company standards * Maintaining accurate records of repairs, maintenance, and inspections * Managing parts inventory and equipment for efficient shop operations You might be a fit for our Shop Supervisor role if: * You have 3+ years of experience in a supervisory role within an automotive, diesel, or fleet maintenance environment * You have a valid driver's license (CDL preferred or willingness to obtain one with our support) * You possess strong organizational, leadership, and communication skills * You are experienced in managing a team of mechanics or technicians * You are committed to safety and compliance standards * You are proficient in the use of maintenance software for scheduling and record-keeping First Student encourages applications from candidates who: * Have military experience * Are returning to the workforce * Are looking for hourly (not flat-rate) jobs In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. The Paratransit Operations Manager will manage the day-to-day responsibilities and process of the Paratransit team. They will train, support, and provide guidance to team members. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings.$67,600/ yr • Job DescriptionMajor Responsibilities, • Manage the activities of Paratransit team., • Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning., • Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team., • Assess the skills and skill levels necessary to achieve work objectives., • Conduct midyear and year-end performance appraisals, providing regular feedback on their performance., • Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses., • Mentor team's procedure and conduct when auditing and interacting with the field to ensure delivery evokes compliance and success., • Manage new hire onboarding, that it is rolled out efficiently and with proper understanding of the team and company goals., • Assign standards and deadlines to team for projects or operational improvement efforts. Minimum Education or Certifications Required • 4-year degree or equivalent work experience. Minimum Experience or Skills Required • Prior management experience preferred, • Project management skills preferred, • Previous customer support experience preferred, • Transportation logistics preferred, • Very strong analytical skills required with proven ability to break complex problems into simple components, demonstrated ability to effectively and enthusiastically lead change, demonstrated ability to manage conflict, • Excellent communication skills required Physical Requirements and Working Conditions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Senior Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job DescriptionBenefits/Perks • Competitive Hourly Pay plus commission, • Growth Opportunities, • Flexible schedule depending on your needs, • Strong supportive team, • 401k included Job SummaryWe are looking for experienced full-time and part-time nail technicians to join our team! Nail technician responsibilities may include working with Russian manicures/pedicures, Nail art, Builder gel manicures, Hard gel/Apres X extensions. Also looking for technicians who specialize in HIGH quality regular (not gel) and spa manicures/pedicures. If you are skilled in nail art techniques and committed to providing clients with exceptional service, we want to hear from you! Responsibilities • Build long-term relationships with customers based on trust and respect, • Provide excellent services, • Clear and kind communication with the customers and the team, • Learn new nail techniques, • Be responsible for proper sterilization and disinfection of tools, • Previous experience as a nail technician at least 1 year, • Skilled in a range of nail techniques, including extensions, nail art and Russian manicure, • Up-to-date on the latest trends in beauty and nails, • Strict adherence to sanitation and sterilization procedures, • Certification in cosmetology or a state nail technician license is preferred, • Excellent customer service and communication skills

Job Description Come and join an amazing team that is passionate about what we do! A mid-size local water treatment company is looking for a professional person to manage accounts in the New York City Metropolitan Area. Your role will include: • Training with a certified professional., • Scheduling and setting work priorities, • Evaluating and scheduling service for Fortune 500 Accounts., • Interfacing with building personnel, general contractors and project managers to identify concerns and maintain good customer relations., • Be the key point of contact for the customer, and resolve issues and complaints to customer’s satisfaction as well as provide water treatment expertise to answer questions, • Ensure that material and equipment are ordered and shipped for clients., • Schedule service visits to ensure against down time of water treatment program., • Monitor efficiency and quality control of water treatment program., • Generate reports on all services, inventory, and concerns. Review reports with management., • 7G license or pesticide applicators licenses equivalent required, • Mechanical aptitude; able to learn to use, maintain, and understand equipment and system., • Physical ability to carry a 30-pound backpack through the city and climb safe ladders and ability to wear required PPE., • Decision making ability, • Associate degree-Technical (minimum); Environmental or HVAC-related are highly preferred, • Water Treatment Service Experience preferred., • Flexible work hours, including late hours and weekends, but most work takes place during business hours, • Valid Driver’s License, • Excellent interpersonal and organization skills, able to maintain and keep information confidential., • Must be able to meet deadlines and report information timely and accurately., • Computer and time management skills., • Ability to work with all levels within the organization., • Great customer services skills with a can-do attitude, • Possess or obtain required training certifications, such as a New York 7G Pesticide Technician certification, • Ability to attend quarterly in-person staff meetings in New Jersey, • Ability to use required technology, including, but not limited to Microsoft office, smart phone apps, e-training, and other work-related software, • Competitive Salary:, • Salary range starting at $50K to $60K based on experience, valid certifications and training., • After the first year, salary will be based on knowledge, capacity, and customer service with a high growth potential. Commission will also be paid based on the sale of additional services, chemicals and equipment that are sold to the client., • 401K (with employer matching up to 4%), • Accrued PTO and paid holidays, • Generous employer contribution towards health benefits costs, • Employer paid life insurance, with additional options, • Employer paid supplemental short term disability insurance, • Pretax benefit options, • We provide all tools required to perform duties including work computer and cell phone, • All costs associated for professional certifications are paid by the company, • Professional development and growth, and quarterly performance conversations, • Other perks Tower Water is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.

Job DescriptionTITLE: HELPDESK TECHNICIANLOCATION: HACKENSACK, NJ Seeking a Help Desk Technician for our client’s Hackensack, New Jersey office. The schedule is Monday through Friday, 9:30 a.m. to 5:30 p.m.JOB SUMMARY:The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environmentREQUIREMENTS: • Candidates should have experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage (strongly preferred)., • Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly., • Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions., • The position also requires flexibility to provide occasional shift coverage or extended hours when needed., • A law firm or professional services background is preferred., • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred.

Job DescriptionDescription: About Main Light, LLC Main Light is a leading dry hire rental provider of professional lighting systems to production companies and designers throughout the entertainment industry. With locations across the country, including our Tri-State facility in Teterboro, NJ, we pride ourselves on our deep technical expertise, state-of-the-art equipment, and commitment to exceptional customer service. Position Summary The Moving Light and Network Technician is responsible for preparing, testing, maintaining, and troubleshooting intelligent lighting fixtures and entertainment networking systems. This role plays a critical part in ensuring the quality and reliability of equipment sent out on rental, supporting the company’s reputation for excellence and dependability. What You Will Be Doing: • Test, troubleshoot, and perform maintenance on moving lights and LED fixtures (e.g., Robe, ETC, Martin, Clay Paky, Chauvet, Elation)., • Configure and test entertainment networking systems, including DMX, Art-Net, sACN, and proprietary control protocols., • Perform software updates and firmware upgrades on fixtures and networking devices., • Utilize test consoles and software tools (e.g., GrandMA, ETC EOS, Pathway, Luminex, Net3 Concert) to verify system integrity., • Collaborate with the Operations and Rental Teams to ensure equipment is show-ready and meets customer specifications., • Document repairs, configurations, and maintenance logs in inventory or ticketing systems., • Assist in cable prep and control system builds as needed., • Maintain a clean, organized, and safe work environment., • Stay current on new technologies and best practices in lighting and entertainment networking., • Provide assistance in other departments as required. Requirements: What We Are Looking For: • Two (2) plus years of experience working with intelligent lighting systems and entertainment networks in a production, rental, or systems integration environment., • Proficient in DMX, Art-Net, sACN, and common entertainment control systems., • Strong knowledge of moving light functionality and repair., • Familiarity with lighting control consoles and networking tools (e.g., MA, ETC, Pathway, Luminex)., • High school diploma or equivalent; technical training or certification a plus., • Excellent diagnostic and problem-solving skills., • Ability to lift 50 plus lbs. and work in a fast-paced, hands-on environment. Preferred Qualifications • ETCP Certification (Entertainment Electrician), • Experience with Vectorworks, Lightwright, or similar design/plotting software, • Familiarity with rental inventory software (e.g., Rentalworks, Flex, IntelliEvent) We pride ourselves on the benefits we can offer our employees. Those benefits include, but are not limited to: • Medical, dental, and vision insurance, • 401(k) with 5 % company match, • Short- and long-term disability, • Life and Accident Insurance, • PTO, Sick and holiday pay, • Educational reimbursement, • Ongoing professional development and training opportunities Kensington Management Resources, LLC complies with federal and state laws prohibiting discrimination on the basis of race, color, religion, creed, national origin, gender, disability, veteran status, age or any other protected status.

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Work location Manhattan, NY candidates need to have their own car or easy commute withing 45 min using public transportation Responsibilities: • Attending customer support requests via phone, email or in person., • Performing server and network troubleshooting remotely and on site, • Doing application deployments, • Follow change control process, • Managing servers and network equipment, • Document and follow procedures, • Work on projects and tasks assigned in a timely manner, • Be available for emergencies and scheduled tasks during off business hours, • Be available for off hours on-call rotation., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. qscKr5U2zJ

Job Description Our client, a regional law firm, is seeking a Help Desk Technician to provide front-line technical support for attorneys and staff. This role is responsible for troubleshooting hardware, software, and mobile devices, supporting video conferences via Teams and Zoom, maintaining equipment inventory, and documenting all activity in the firm's ticketing system. Key Responsibilities: • Provide day-to-day support for desktops, laptops, printers, and mobile devices., • Troubleshoot Microsoft Windows 11, Microsoft 365 (Outlook and Word), and iManage (strongly preferred)., • Support video conferencing technologies (Teams, Zoom)., • Maintain and track equipment inventory., • Document support activities and resolutions in the ticketing system., • Travel periodically to other firm offices and for office buildouts/expansions., • Excellent written and verbal communication skills with strong interpersonal ability., • Aptitude for learning new tasks and adhering to established procedures., • Strong documentation skills; ability to work both independently and in a team environment., • Prior experience in a law firm or professional services environment preferred.

Job Description Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive learning environment. This role offers an excellent opportunity for those to advance their career in the field of educational technology. Key Responsibilities: • Technical Support: Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity., • Hardware Maintenance: Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices. Maintain accurate device and inventory counts., • Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software., • User Training: Offer basic training and guidance to end-users on technology usage and best practices., • Infrastructure Management: Maintain ticketing, asset management, website and other key networking systems, • Documentation: Keep detailed records of support requests, resolutions, and IT equipment inventory., • Security Awareness: Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures., • Infrastructure Maintenance: Proficiently and proactively diagnose issues with Infrastructure services. Salary: $46,000-$50,000 INDOPERATIONS Requirements • High school diploma or equivalent (Bachelor's degree in IT or related field preferred)., • Strong passion for technology and a desire to learn and grow in the IT field., • Interest in K-12 education, • Experience using Incident IQ (preferred), • Excellent problem-solving and communication skills., • Basic knowledge of computer hardware, operating systems, and software applications., • Customer-focused with a commitment to providing exceptional service., • Ability to work well in a collaborative team environment., • Medical, • Dental, • Pension, • Paid Time Off

Job Description About Us We are a fast-growing cannabis retail management firm overseeing multiple licensed dispensaries in New York. Our mission is to provide exceptional and compliant retail experiences in a complex and rapidly evolving industry. We are currently seeking a Senior IT Technician to take ownership of our IT systems across all locations and build out sustainable tech infrastructure for the future. About the Role As the most senior IT professional on our team, you’ll be responsible for overseeing, maintaining, and improving all IT systems across multiple cannabis dispensary locations. You’ll be expected to troubleshoot and resolve issues across a wide range of hardware and software, lead setup and scaling efforts during new store launches, develop internal processes and documentation, and ensure seamless operation of tech systems critical to sales, compliance, and customer service. This role is on the ground and hands-on, requiring site visits across NYC, Westchester, and Long Island. You must be proactive, solutions-oriented, and capable of independently managing priorities in a dynamic retail environment. Key Responsibilities Technical Support & Troubleshooting • Diagnose and resolve hardware/software issues across devices: POS systems, tablets, desktops/laptops, printers (Epson, Star), ID scanners (Verascan), and payment terminals., • Provide Tier 1–2 support for staff, escalating issues only when necessary., • Lead IT setup for new store openings, including cable configuration, device installations, and system integrations., • Configure and maintain Windows-based systems, Microsoft Surface devices, printers, scanners, card readers, routers/modems, and Wi-Fi networks., • Create and maintain thorough IT documentation, SOPs, and equipment inventories across locations., • Standardize workflows for common troubleshooting procedures and onboarding new IT team members., • Build trust and rapport with store managers and staff to proactively anticipate tech needs., • Represent the IT department with professionalism in both staff and customer-facing situations., • Regularly travel to retail stores throughout NYC, Yonkers, and the Hamptons to support tech systems on-site., • Support cross-departmental projects such as inventory hardware rollouts or compliance tech integrations., • 5+ years of experience in IT support, systems administration, or retail tech operations, preferably in multi-location environments., • Strong working knowledge of:, • Windows OS and Microsoft Surface devices, • Printers (Epson, Star), scanners (Verascan), and POS systems (e.g., Treez, Dutchie, etc), • Networking fundamentals: Wi-Fi setup, IP troubleshooting, cable management, • Remote support tools and ticketing systems, • Excellent documentation and organizational skills, • Strong communication and customer service mindset, • Must be a self-starter who thrives in fast-paced, minimally structured environments, • Comfortable working independently and taking initiative, • Valid driver’s license and reliable vehicle required for travel as neededCompany DescriptionWe are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities. Working with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.We are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities.\r\n\r\nWorking with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.