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  • Host / Hostess
    Host / Hostess
    hace 6 horas
    $19–$20 por hora
    Jornada parcial
    Manhattan, New York

    Socarrat Paella Bar is seeking a passionate, energetic, and hospitality-driven Host to join our team. We are a restaurant group in NYC, dedicated to delivering exceptional guest experiences through authentic Spanish cuisine, curated wines, and warm, attentive service. We’re looking for someone who thrives in a fast-paced environment, loves hospitality, and is excited to grow within a collaborative and quality-driven team. What We’re Looking For: • Weekday and Weekend evening availability, • Strong multitasking skills and the flexibility to assist in different front-of-house roles as needed., • A genuine passion for hospitality and creating memorable guest experiences, • Ability to perform efficiently in a high-volume environment, • Professionalism, reliability, and clear communication skills, • Detail-oriented with a guest-first mindset, • Team player with a positive attitude and strong sense of urgency What You’ll Do: • Answer guest queries regarding menus, our locations, offerings and restaurant set up, • Take reservations over the phone and large party / event inquiries, • Maintain restroom cleanliness, • Warmly and enthusiastically greet guests, • Warmly and enthusiastically answer the phone, • Re-fill water glasses where required, • Communicate to Servers regarding special occasions, guest allergies "You are the first impression of our restaurant, make it memorable" Requirements: • Relevant experience required, • Friendly, positive and outgoing attitude! Smiley!, • Ability to multitask and stay composed under pressure, • Strong communication and customer service skills, • Spanish speaking is a plus, • Business casual attire What We Offer: • Collaborative, team-oriented work environment, • Opportunities to grow within a multi-location restaurant group, • Hands-on learning about Spanish wines and beverages, • Staff meals and employee discounts, • A culture that values professionalism, respect, and hospitality

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  • Alto Guest Experience & Community Host
    Alto Guest Experience & Community Host
    hace 2 días
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Position Summary The Alto Guest Experience & Community Host creates a welcoming restaurant experience and builds meaningful connections with the surrounding community. This role combines hosting inside Alto with representing the restaurant at outside marketing events, tastings, networking opportunities, and community gatherings. As a guest-facing representative of Alto and Orbital Kitchens, this person helps guests understand who we are, discover our food, and feel confident as they navigate their experience. We are looking for someone outgoing, passionate about food, and equally comfortable welcoming guests in the restaurant and engaging people at local events. Success in this role is measured by positive guest experiences, strong menu and brand knowledge, consistent outreach, and community relationships that generate interest in Alto and encourage repeat visits. Key Responsibilities Guest Experience & Restaurant Hosting • Warmly welcome guests and serve as an approachable point of contact throughout their visit., • Introduce guests to Alto’s concept, food offerings, and current promotions in a clear and engaging way., • Help guests navigate their experience and coordinate with the restaurant team to support smooth service., • Listen to guest questions and concerns, resolve routine needs within your role, and involve restaurant leadership when needed., • Maintain a welcoming, organized guest-facing area and reflect Alto’s hospitality standards in every interaction. Food Knowledge & Brand Representation • Develop strong knowledge of the menu, ingredients, and seasonal offerings to provide accurate information and recommendations., • Share enthusiasm for our food and explain what makes Alto and Orbital Kitchens distinctive., • Stay informed about menu changes and promotions through regular communication with restaurant leadership., • Refer allergy and dietary questions to the appropriate restaurant team member when confirmation is needed. Community Outreach, Marketing Events & Activations • Represent Alto at outside marketing events, tastings, networking opportunities, and community gatherings., • Support event preparation, setup, guest engagement, and breakdown., • Start conversations, introduce our food and concept, and encourage attendees to visit the restaurant., • Distribute approved promotional materials and coordinate event needs with restaurant leadership and marketing. Performance & Engagement Metrics • Track outreach activities, community contacts, event participation, and follow-up actions using the tools provided., • Review guest feedback and event results with leadership to identify opportunities to improve engagement and encourage restaurant visits. Qualifications Required • A passion for food, hospitality, and connecting with people., • A friendly, outgoing personality and confidence starting conversations with guests and community contacts., • Strong communication, listening, and guest service skills., • Comfort working both as a host inside the restaurant and at outside marketing and community events., • Reliability, organization, and the ability to follow through on assignments and outreach commitments., • Ability to balance guest needs, event responsibilities, and teamwork in a busy environment., • Willingness to learn our menus, brand story, promotions, and service standards., • Ability to work collaboratively and represent Alto professionally., • Availability for evenings, weekends, and scheduled events

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  • Host / Hostess
    Host / Hostess
    hace 9 días
    Jornada completa
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Floor Manager
    Floor Manager
    hace 14 días
    $70000–$75000 anual
    Jornada completa
    Manhattan, New York

    Job Details Lead the floor. Develop the team. Elevate the experience. Join CUERNO, a well-established Mexican restaurant known for its commitment to exceptional hospitality, high service standards, and memorable guest experiences. We are seeking a motivated, hands-on Floor Manager to join our leadership team at an established Mexican restaurant where authentic hospitality, attention to detail, and a passion for Mexican cuisine and culture are at the heart of what we do. Reporting directly to the General Manager, the Floor Manager plays a key role in maintaining service excellence, developing our people, strengthening operational standards, and bringing our hospitality philosophy to life. WHAT YOU’LL DO • Lead Service Excellence: Maintain a strong floor presence and ensure exceptional hospitality, consistent steps of service, and attention to detail., • Develop Our Team: Train, coach, and mentor team members while reinforcing our service standards, culture, and expectations., • Drive Daily Operations: Oversee service execution, floor readiness, opening and closing procedures, and communication between Front of House, Back of House, and management., • Maintain Standards: Ensure SOPs are followed, identify opportunities for improvement, and hold the team accountable for consistent execution., • Elevate the Guest Experience: Proactively monitor service, address guest concerns, and partner with leadership to resolve challenges., • Support Continuous Improvement: Help develop training materials, update operational procedures, and contribute to team development, scheduling, events, and special projects.

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  • Operations Manager
    Operations Manager
    hace 20 días
    $35 por hora
    Jornada parcial
    Manhattan, New York

    OPERATIONS MANAGER Pay: $35 per event Location: In person at East Coast events as scheduled, outdoors and on the road Keep our year-round outdoor sunrise sessions and travel events running smoothly, in every season and at every location, from planning through wrap-up. What you will do • Plan and coordinate year-round outdoor sunrise sessions, sunset sessions, and live events, • Scout and confirm waterfront and outdoor locations, with backup plans for weather and seasonal changes, • Manage schedules, reservations, and attendee communication across East Coast locations, • Coordinate travel logistics for events, including routes, timing, and equipment transport, • Coordinate vendors, venues, food trucks, musicians, and partners, • Set up and break down outdoor spaces before sunrise, including mats, towels, signage, and supplies, • Support guest check-in, questions, and follow-up, including travelers new to the area, • Track attendance, costs, and feedback, and report to the team What we are looking for • Event, operations, or hospitality experience, outdoor or travel events preferred, • Strong organization and communication, • Comfort with Google Calendar, Google Meet, forms, and spreadsheets, • Calm problem-solving at live events, including weather changes, • Early-morning availability year-round (sunrise setup), plus some evenings and weekends, • Willingness to travel along the East Coast as events are scheduled, • Comfort working outdoors in all seasons, • Interest in wellness and yoga

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  • Park Manager — Aero Adventure Park
    Park Manager — Aero Adventure Park
    hace 1 mes
    $70000–$90000 anual
    Jornada completa
    Long Island City, Queens

    Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

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  • Floor Manager
    Floor Manager
    hace 1 mes
    $30–$35 por hora
    Jornada parcial
    Manhattan, New York

    Floor Manager (Part-Time to Full-Time) – Italian Restaurant, Financial District ($30–$35/hr)We're a longtime downtown family-owned Italian restaurant in the Financial District. It's a fast-paced, warm room serving weekday lunch, dinner, group dining and private events. We're looking for a polished, hands-on Floor Manager who thrives on a busy service and treats every guest like family.Schedule: 28–36 hours/week. Weekend and evening availability required.Pay: $30.00–$35.00 per hour, based on experience. Hourly, non-exempt (overtime paid when applicable).What you'll do: • Run the floor during service: open/close, assign sections, lead pre-shift, • Greet and look after guests; resolve issues with warmth and judgment, • Support and coach servers, bartenders, bussers and runners, • Work with the kitchen on pacing and communication, • Handle reservations, seating and group/event bookings on shift, • Manage end-of-shift cash out and reports in Toast, • Uphold NYC health and safety standards What we're looking for: • 2+ years of front-of-house supervisory experience in full-service dining, • Comfortable leading a high-volume, fast-paced floor, • Solid knowledge of Italian wine and cocktails, or eagerness to learn our program, • Toast POS experience a plus, • NYC Food Protection Certificate preferred (or willingness to obtain), • Calm under pressure, organized, guest-first, • Conversational Italian a plus, not required To apply: Reply with your résumé and a short note about why you'd be a great fit.We are an equal opportunity employer.

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  • Barista
    Barista
    hace 1 mes
    $27–$30 por hora
    Jornada parcial
    Manhattan, New York

    Morning Barista — Bright Cup Coffee Pop-Up at Bar Leone (SoHo) Part-time · 527 Broome St · Hired by Bar Leone About us Bright Cup is a Colombian specialty coffee brand built around rhythm, not rush. We source from small farms in Caldas and design coffee rituals around how people actually feel through the day. This fall, Bar Leone, a cocktail bar in SoHo, opens its ground floor in the mornings for a Bright Cup pop-up. It will have an espresso bar, French pastries, and a slower kind of morning on Broome Street. We're looking for a barista to help open it with us. Schedule • Sundays, 9am–2pm, from mid-October through November 1. This is our soft-launch period for testing the menu, workflow, and service., • From November, the schedule grows. We plan to move to Friday–Sunday and then to 4–5 mornings a week (8am–3pm) as the pop-up finds its rhythm., • Occasional early-morning events (around 8–10am), like coffee tastings and small community mornings. What you'll do • Dial in espresso each morning and keep every cup consistent, • Make the full bar menu: espresso, macchiato, cappuccino, latte, americano, and filter, • Help guests find the right cup for their morning, including our functional blends, in a warm and easy way, • Open and close the espresso station and keep it spotless, • Work closely with our host and server so the room feels calm, even during a rush, • Taste new coffees and drinks with us and tell us honestly what works You might be a fit if you • Have at least 1 year of experience behind a specialty coffee bar, • Steam milk well and can pour solid latte art, • Stay grounded when there's a line out the door, • Like talking to people about coffee without lecturing them, • Can reliably work early Sunday mornings during the launch, • Nice to have: NYC Food Protection Certificate, Spanish, or experience with a coffee brand launch What we offer • $27 - 30 /hr including tips, • A chance to grow with a young brand from its very first mornings

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  • Front of House Manager
    Front of House Manager
    hace 2 meses
    $75000–$80000 anual
    Jornada completa
    Manhattan, New York

    One Michelin-starred, Casa Mono is seeking an FOH Manager. Celebrating 21 years of award-winning service, located just east of Union Square. Our Spanish seasonal menu is based on sustainable seafood, a whole animal butchery program, and produce from Union Square Greenmarket. Our wine list consists of nearly 600 wines, representing a thoughtful and thorough selection of Spain’s rapidly expanding world of wine. New York Times Top 100 Restaurants in NYC New York Times 3-Stars Michelin 1 Star since 2009 Role Description: This is a full-time position for FOH Manager. We are looking for a candidate who takes a 'hands-on' approach to management and is willing to lead by example and with empathy. You will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & appreciative. In addition to being present on the floor during service, your job duties will include events, and administrative tasks such as composing daily reports, cash handling, ordering & closing the restaurant. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality. They will positively lead and inspire the service team, contributing to a collaborative work environment and culture. Desired Qualifications: Excellent communication and interpersonal skills Attention to detail and ability to work in a fast-paced environment Passion for wine and understanding of Spanish wine varietals and regions Efficient in OpenTable and Toast POS Systems Must have 2 years experience in an NYC restaurant as a Manager Food Handlers certification preferred Have a warm, positive, and noticeably appreciative demeanor toward guests and colleagues Be able to effectively communicate, give and take constructive criticism, and productively lead a team Must be able to easily adapt and improvise. Must have a strong focus, heightened attention to detail, organizational skills, and a passion for the hospitality industry We Are an Equal Opportunity Employer Please reply to this post with your resume and cover letter. We offer comprehensive benefits: medical, dental, vision, 401K, vacation

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