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  • Social Worker
    Social Worker
    2 days ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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  • Retail Sales Associate
    Retail Sales Associate
    3 days ago
    $20–$30 hourly
    Full-time
    Secaucus

    Vivacity Management is expanding its retail development team across North Jersey and is seeking a motivated Entry-Level Retail Sales Assistant. This engaging, face-to-face role is perfect for individuals eager to develop professional sales and leadership skills, offering a clear path into business management. Working directly with customers, you will represent nationally recognized telecommunications clients. This position focuses on delivering solutions, managing customer relationships, and supporting daily operations, providing hands-on experience crucial for leadership and management advancement. This role involves no door-to-door sales and no cold calling. Key Responsibilities: • Engage in person with customers to promote products and services., • Provide exceptional customer support and recommend tailored solutions., • Utilize CRM systems to track and manage customer interactions., • Confidently handle objections and present service options., • Cultivate strong relationships with customers and team members., • Contribute to management initiatives and team goals. What We’re Looking For: • Strong communication and customer service skills., • A coachable mindset and eagerness to learn., • Reliability and flexibility to work as needed., • Comfort with basic technology and CRM tools., • Organized, solution-oriented, and team-focused approach., • Must be 18 years of age or older., • A 2 or 4-year degree in business management or a similar field, or 2 years of sales experience. Why Join Vivacity Management: • Entry-level position with comprehensive paid training., • Performance bonuses and incentives., • Extensive professional development and leadership training., • Opportunities for community involvement and team-building events., • Clearly defined advancement paths into Management and leadership roles., • Participation in philanthropic events., • Competitive weekly base compensation, ranging from $600 to $2000, combined with performance bonuses and incentives., • W2 employment position., • Access to in-state and out-of-state networking events. Ready for a Fresh Start? If you are looking to build valuable skills, gain hands-on experience, and grow into a management position, apply today to start your career with Vivacity Management.

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  • Bartender and Concierge
    Bartender and Concierge
    21 days ago
    $50000–$100000 yearly
    Full-time
    Midtown West, Manhattan

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed, valued, and genuinely taken care of — while creating opportunities for our team members to grow and thrive. Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Concierge to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: • Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made., • Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations., • Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional., • Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue., • Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly., • Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service., • Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Concierge Responsibilities: • Greet guests, residents, and visitors in a professional and welcoming manner., • Serve as the primary point of contact for guest inquiries and assistance., • Provide information about facilities, services, local attractions, transportation, and events., • Coordinate reservations, bookings, and appointments for guests as requested., • Maintain accurate records of guest interactions, requests, and incidents., • Monitor lobby and common areas to ensure safety, security, and cleanliness standards., • Assist with package receipt, delivery coordination, and lost-and-found items., • Liaise with housekeeping, maintenance, security, and management teams to address guest needs., • Support check-in and check-out processes when required., • Resolve complaints and escalate issues to management when necessary., • Maintain confidentiality of guest and company information., • Ensure exceptional customer service and a positive guest experience at all times., • Follow company policies, procedures, and health and safety guidelines., • Assist with event coordination and VIP guest services when needed., • Monitor access control and verify visitor authorization where applicable., • Promote company services, amenities, and programs to enhance guest satisfaction. Qualifications (Applicable to Both Roles): • Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings., • Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service., • Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards., • Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment., • Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? • A vibrant and supportive work culture, • Opportunities to grow within a dynamic hospitality team., • Be part of a place where your energy, skills, and personality will shine.

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  • Retail Sales Assistant
    Retail Sales Assistant
    19 days ago
    $20–$30 hourly
    Full-time
    Saddle Brook

    Vivacity Management is hiring an Entry Level Retail Sales Assistant to support our retail development team as we continue to grow across North Jersey. This is a face-to-face role designed for individuals who are motivated, people-oriented, and eager to develop professional sales and leadership skills. Whether you’re starting your career or making a fresh move this year, this opportunity offers hands-on training, real responsibility, and a clear path into business management. As an Entry Level Retail Sales Assistant, you’ll work directly with customers representing nationally recognized telecommunications clients. You’ll learn how to deliver solutions, manage customer relationships, and support daily operations while gaining experience that translates into leadership and management roles. No door-to-door sales. No cold calling. Key Responsibilities: • Engage with customers in person to promote products and services, • Provide customer support and recommend tailored solutions, • Track customer interactions using CRM systems, • Handle objections and confidently present service options, • Build strong relationships with customers and team members, • Support management initiatives and team goals What We’re Looking For: • Strong communication and customer service skills, • Coachable mindset with a willingness to learn, • Reliable and able to work as needed, • Comfortable using basic technology and CRM tools, • Organized, solution-oriented, and team-focused, • Must be 18+, • 2 or 4-year degree in business management or similar area of study Why Vivacity Management: • Entry-level position with paid training, • Performance bonuses and incentives, • Professional development and leadership training, • Community involvement and team-building events, • Clear advancement paths into Management and leadership roles, • Philanthropic Events, • Top Performers earn $85,000 +, • Weekly guaranteed pay, • W2 position, • In-State and Out-of-State Networking Events Ready for a Fresh Start? If you’re looking to build real skills, gain experience, and grow into management, apply today and start your career with Vivacity Management.

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  • Chef de Cuisine - Wollman Rink
    Chef de Cuisine - Wollman Rink
    29 days ago
    $8500–$9000 yearly
    Full-time
    Manhattan, New York

    About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking a talented, organized, and experienced Chef de Cuisine to lead our kitchen operations at Wollman Rink and deliver exceptional culinary experiences. The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about food quality, team development, and operational excellence. This role is responsible for overseeing kitchen staff, maintaining the highest food safety and quality standards, managing inventory and purchasing, and ensuring every dish is prepared and presented with excellence and consistency. Responsibilities Culinary Excellence & Kitchen Operations • Ensure the timely preparation, freshness, quality, and consistency of all dishes served., • Maintain high standards for food presentation, plating, and execution across all services., • Assist with menu development, recipe creation, and seasonal culinary initiatives., • Monitor kitchen operations to ensure efficiency, organization, and smooth daily service. Leadership & Team Development • Lead, motivate, and develop a high-performing kitchen team in a fast-paced environment., • Recruit, hire, train, coach, and mentor cooks, food preparation staff, and dishwashers., • Coordinate staff schedules, assignments, and daily workflow to meet operational needs., • Establish and maintain performance standards that promote accountability, consistency, and teamwork. Food Safety & Sanitation • Maintain strict compliance with all food safety, sanitation, and health department regulations., • Implement and enforce hygiene, cleanliness, and workplace safety procedures., • Monitor kitchen equipment and workspaces to ensure cleanliness, functionality, and operational efficiency. Inventory, Purchasing & Administrative Management • Manage inventory levels and oversee the ordering of food, supplies, and kitchen equipment., • Submit purchase orders and maintain accurate inventory and cost controls., • Purchase products from company-approved vendors while ensuring quality and budget expectations are met., • Support operational and financial goals through effective labor and resource management. Collaboration & Guest Experience • Partner closely with the General Manager and front-of-house leadership to ensure strong communication and seamless service execution., • Address guest or client concerns related to food quality and service in a professional and timely manner., • Continuously seek feedback to improve culinary offerings and the overall guest experience. Qualifications • Minimum of 2 years of restaurant management experience in a high-volume hospitality environment., • Strong culinary background with professional references required., • Knowledge of food safety, sanitation standards, and kitchen operations best practices., • Proficiency in Microsoft Office, including Microsoft Excel., • Strong leadership, coaching, and team development skills., • Excellent organizational, multitasking, and problem-solving abilities., • Ability to communicate and collaborate effectively with kitchen, service, and leadership teams., • Professional demeanor with a positive attitude and strong work ethic., • NYC Food Handler’s Certificate preferred. Location: Wollman Rink, 830 5th Avenue, New York, NY 10065 Position Type: Full-Time, On-Site Base salary: $85,000 – $90,000 year, based on experience Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid safe and sick leave, and an FSA (Flexible Spending Account). Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performance is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on their ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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  • Administrative Assistant
    Administrative Assistant
    28 days ago
    $16–$25 hourly
    Full-time
    Secaucus

    Location: North Bergen/ Secaucus NJ Onsite role Must have a reliable personal car for transportation Join a progressive sales and marketing firm in a dynamic entry-level role where you can blend administrative precision with digital creativity. We are seeking a professional to manage our physical workspace while actively contributing to our fast-paced digital presence. If you excel at making a brand resonate on social media and possess strong organizational skills, we invite you to connect with us. This on-site position offers a competitive hourly rate plus performance-based incentives. While no prior corporate title is required, a strong portfolio or personal social media presence is preferred, showcasing your understanding of digital trends. Key Responsibilities Include: • Office Operations: Provide essential administrative support, manage scheduling, and ensure the smooth, uninterrupted daily workflow of the office., • Short-Form Content Creation: Direct, film, and edit engaging, high-energy content specifically for platforms like TikTok, Reels, and YouTube Shorts., • Brand Strategy: Monitor and analyze emerging sounds and cultural trends to keep our brand at the forefront of digital relevance., • Copywriting: Develop internal communications and social media captions that effectively capture our unique brand voice, ensuring they are authentic and current., • Project Support: Collaborate on various marketing campaigns and assist with the logistical planning and execution of local events. What We Are Looking For: • Trend Awareness: A keen ability to identify viral content and meme formats early, with the insight to apply them effectively in a business context., • Tech Savvy: Proficiency in popular mobile editing applications such as CapCut and design tools like Canva., • Growth Mindset: Eagerness to learn and immerse yourself in the sales and marketing industry from the ground up., • Communication Skills: Capability to handle professional email correspondence with ease, complemented by a creative edge in content development., • Self-Starter: Proactive in taking initiative on tasks, demonstrating independence and a strong drive to complete work efficiently. We are committed to personal growth and professional development. In our team, your creative contributions are valued just as much as your administrative accuracy. You will thrive in an environment that champions authenticity and high energy, providing a robust platform to develop a diverse skill set within a real-world marketing setting.

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  • Flea Market Manager
    Flea Market Manager
    2 months ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Are you an organized team leader, who can manage a flea market in Manhattan? Position Overview The Market Manager is responsible for the on-ground execution of GoodFlea markets, ensuring that every market day runs smoothly, efficiently, and delivers a high-quality experience for both vendors and customers. This role focuses on real-time coordination, team supervision, and operational execution. The Market Manager ensures that all plans set by the Operations Manager are implemented effectively on the ground. You are not building the system, you are executing it to a high standard, ensuring everything runs as planned and issues are resolved quickly and professionally. ROLE AND RESPONSIBILITIES Work requirements and tasks will be guided by laid down policies and procedures, but will broadly fall under the following Key Responsibility Areas (KRAs): • Market Execution & On-Ground Operations, • Oversee full market day execution including setup, live trading hours, and breakdown, • Ensure all operational plans are executed accurately and on time, • Coordinate layout implementation, vendor placement, and overall market flow, • Ensure readiness of all materials, equipment, and setup requirements 1. Vendor Management & Experience • Manage vendor check-in, onboarding on-site, and booth allocation, • Act as the primary point of contact for vendors throughout market day, • Ensure vendors are supported, informed, and operating smoothly, • Handle vendor concerns and resolve issues in real time 1. Team Supervision & Coordination • Supervise on-ground staff and assign clear roles and responsibilities, • Ensure all team members understand their tasks and timelines, • Monitor team performance and ensure accountability during execution, • Maintain strong communication across all staff during market operations 1. Customer Experience & Environment Management • Ensure the market environment is organized, clean, and visually appealing, • Monitor customer flow and overall experience throughout the day, • Support customer interactions where needed, • Maintain a professional, welcoming, and energetic atmosphere 1. Real-Time Problem Solving • Identify and resolve operational issues quickly and effectively, • Manage unexpected challenges (delays, vendor issues, staffing gaps, etc.), • Escalate complex issues to the Operations Manager when necessary, • Maintain composure and control under pressure 1. Monitoring & Reporting • Track attendance, vendor activity, and overall market performance, • Provide feedback on operational challenges and improvement areas, • Report key observations and issues after each market day, • Support continuous improvement of market execution KEY PERFORMANCE INDICATORS (KPIs) • Smooth execution of market days (setup, live operations, breakdown), • Vendor satisfaction and on-ground experience, • Team coordination and efficiency during market operations, • Customer experience and overall market environment, • Speed and effectiveness of issue resolution, • Adherence to operational plans and timelines, • Quality and clarity of post-market reporting EXPERIENCE PROFILE • Diploma or Degree in Business, Events, Hospitality, or related field, • 2–4 years experience in events, retail operations, or market environments, • Experience managing teams or coordinating on-ground operations, • Experience in fast-paced, customer-facing environments is an advantage PERSONAL ATTRIBUTES • Highly organized and detail-oriented, • Strong leadership presence and ability to manage teams on the ground, • Confident communicator with strong interpersonal skills, • Calm under pressure and solution-oriented, • Energetic and able to sustain performance in high-activity environments, • Proactive and takes ownership of execution, • Strong multitasking and coordination ability, • Positive, professional, and customer-focused

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  • Executive Chef
    Executive Chef
    2 months ago
    Full-time
    Englewood

    We are seeking a dynamic and passionate Executive Chef to lead our culinary team and elevate our dining experience. In this vital role, you will oversee all aspects of food preparation, kitchen operations, and menu development, ensuring exceptional quality and consistency. Your leadership will inspire creativity, uphold food safety standards, and manage the culinary department efficiently. This position offers an exciting opportunity to shape the culinary vision of our establishment while fostering a positive, team-oriented environment. Duties Lead and supervise the entire kitchen staff, including chefs, cooks, and kitchen assistants, to ensure smooth daily operations Develop innovative menus that reflect current culinary trends and meet guest preferences, emphasizing fine dining excellence Oversee food production processes, ensuring high standards of taste, presentation, and quality control across all dishes Manage inventory control and food safety protocols to minimize waste and ensure compliance with health regulations Coordinate catering events and banquet services, ensuring seamless execution from planning to delivery Monitor shift management by assigning tasks effectively and maintaining optimal staffing levels during busy periods Implement training programs focused on food handling, safety procedures, and culinary skills to enhance team performance Experience Proven experience in a supervisory role within a high-volume restaurant or hospitality environment Extensive culinary background with strong expertise in food preparation, kitchen management, and menu planning Demonstrated success in managing banquet operations and catering services with attention to detail Solid knowledge of dietary department practices and food safety standards (including HACCP guidelines) Experience in fine dining establishments or upscale hospitality settings is highly desirable Strong leadership skills with the ability to motivate teams, foster collaboration, and drive continuous improvement Familiarity with inventory management systems and food service management tools is preferred Join us as an Executive Chef where your culinary talent will shine! Bring your passion for innovative cuisine, exceptional leadership skills, and dedication to delivering memorable dining experiences. We value energetic professionals committed to excellence in every plate served. Pay: $71,713.35 - $86,364.47 per year Work Location: In person

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  • Lifeguard (Seasonal)
    Lifeguard (Seasonal)
    2 months ago
    Part-time
    Manhattan, New York

    Job description Seasonal Lifeguards The role of a Lifeguard is essential to safe pool and aquatics operations. It requires alertness, focus, attention to detail, and professionalism, coupled with a positive, outgoing attitude so that customers feel at ease and relaxed knowing you are around. Shifts - 9:30AM - 9:00PM Monday to Sunday YOUR MISSION To create a safe, incident-free swimming environment so that customers enjoy their time in the pool and aquatic amenities WHAT YOU’LL DO Greet and welcome customers who come to use the pool (and related amenities) Take water readings and adjust chemicals in the pool as needed Supervise the pool and pool area at all times while on shift Take action to make sure pool rules are enforced Keep detailed daily logs of water readings and number of bathers Close the pool and take remedial action in the event of any hazards Organize logs for monthly submission Maintain cleanliness of pool by regularly brushing the water line on the pool walls, wiping down railings, folding towels, squeegee and mop pool deck, among other tasks or “side work” YOU’RE GOOD AT Remembering regular customers’ names and making them feel special Being the go-to person for all pool-related matters while on shift Being thorough and detailed in taking pool readings and maintaining log Ensuring compliance with all pool rules and policies, including reckless behavior Staying alert and focused while on shift Working independently with minimal supervision Working on a team to long and report water quality control and other issues for the next person on shift REQUIRED Active CPR / First Aid / AED certification (NYC requires CPR annually) PREFERRED Prior experience in lifeguarding Prior experience in pool cleaning (vacuuming, backwashing, and scrubbing) Certification in technical pool management, maintenance, and servicing Prior experience in providing swim lessons Job Type: Part-time $18 an hour

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  • Assistant Amenity Manager
    Assistant Amenity Manager
    2 months ago
    Full-time
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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