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Responsibilities include: People: Comfortable meeting and engaging with new people and exhibiting a warm and welcoming demeanor. Utilize a high level of attention to detail as well as strong interpersonal skills. Have a positive attitude and strong sense of urgency in resolving any issues that arise. Food & Beverage Assist with managing food orders for client and internal meetings in conference rooms and office café spaces. Set-up of conference rooms, pantries and office café spaces in accordance with established protocols. Creative eye and attention to detail for food and beverage set-ups. Advise Catering Manager and Catering Coordinator when supplies need to be ordered for conference rooms, pantries and office café spaces. Re-stock office café spaces and pantries including coffee, snacks, paper goods, utensils and cleaning supplies. Clear conference rooms following each use and ensure they are properly cleaned and sanitized. Wipe down conference room tables, credenzas and/or other food set-up areas and check chairs for any debris. Advise reception team regarding any documents that are left behind for proper disposition. Office Events & Celebrations Support execution of various in-house events including set-ups, food presentation, serving and breakdown. This includes meetings and events starting before or after hours as needed. Communication: Must have interpersonal skills necessary in order to communicate in-person, by email and telephone. Ability to follow instructions effectively from a diverse group of attorneys and staff and provide information with courtesy and tact. Facilities: Clean and maintain conference room, catering kitchen area, pantries and office café spaces. Report furniture or facility problems to the office facilities team in a timely manner. Qualifications: Ability to organize and prioritize numerous tasks and complete them under time constraints. Ability to solve problems by following clearly defined procedures. Ability to determine when guidance or assistance is required from the coordinator or manager relative to daily operations or unusual circumstances. Ability to move and lift up to 40 pounds. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Work may require irregular hours and occasionally requires overtime to perform the essential duties of the position. Experience: High School Diploma or GED required. 2+ years of experience in the food services or hospitality industry - i.e. catering, restaurants, hotels, etc.
Full job description Spend an incredible summer working at Camp Zeke! Camp Zeke celebrates healthy, active living through whole foods, sports, fitness and culinary arts! We are a sleepaway camp located on 560 serene acres in Northeastern, PA and have campers ages 7-17. Job Overview of Allergy Chef: The allergy chef at Camp Zeke will play a vital role in insuring that the special needs of our campers and staff with dietary restrictions or complex health issues related to food are strictly adhered to with guidance from the head chef, food manager and nutritionist. The allergy chef must be adept at reading and comprehending complex dietary instructions provided by physicians and dietitians. The allergy chef must be skilled at interpreting instructions on food preparation and ensure that meals are prepared according to each individual’s dietary notes. All care and attention must be made to insure that foods produced are 100 percent gluten free and there is no cross-contamination. All food should be prepared using methods that maintain high nutrient levels and adhere strictly to Kosher dietary laws. This position involves extensive organizing, problem solving, record keeping, and time management. Specific Duties and Requirements of Allergy Chef for Overnight Summer Camp: Must be available to live at our camp in PA and work from June 17 to August 12, 2024. There is some flexibility in the start date. Works under the direct supervision of the food manager and executive chef. Must be in constant communication with executive chef and food manager about the day to day duties, and be able to discuss any concerns regarding the menu or ingredients. Works cooperatively with others and accepts direction from supervisors. Maintains a level of food preparation, quality and presentation consistent with Camp Zeke’s philosophy of healthy living. Must be dedicated to exceptional external and internal guest service. Assists in menu planning for special dietary needs campers and staff. Reviews daily menu with food manager and executive chef, then prepares appropriate food items according to how they are expected and in adequate volume, following the guidelines provided for each individual with special dietary needs. Properly washes, chops, and cleans vegetables and fruits. Produces quality and timely hot/cold food for campers and staff in a clean, safe, sanitary environment. Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen. Assists and directs general kitchen staff with cleaning up after every meal. (Working with, and guiding the kitchen staff with sweeping/mopping, putting away leftovers, emptying garbage’s, shutting off lights/ovens, etc.) This will be done AS A TEAM! Must be able to perform all manual aspects of Kitchen operation. (i.e. dish machine operation and procedures, grill cooking & cleaning, coffee maker, Hobart, etc.) Assists with deliveries, and makes sure items are accounted for, are kosher, and do not contain any harmful allergens, are put in their correct place, and not defective. Storeroom, fridges and freezers must be rotated after every delivery. Attends to the day-to-day problems concerning equipment and food supplies. (i.e. detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment or other unusual conditions.) Is present in the dining room at all meals to greet and serve the campers and staff with allergies to insure that they are getting the correct food for them. Educational Background of Allergy Chef for Overnight Summer Camp: Must have completed training in foods, nutrition and/or dietetics, as well as a certification in handling food allergies. The allergy chef must have a current Food Handlers or Managers Certificate or is able to obtain one. Experience Requirements of Allergy Chef for Overnight Summer Camp: A minimum of three years professional experience working as a allergy cook or chef in a healthcare facility kitchen, restaurant, hotel, camp or catering operation is required. Must have a full understanding of what it means to prepare gluten free food, including the ability to understand food labeling to look for potential gluten ingredients, the knowledge of appropriate substitutions for items that contain gluten and the knowledge of how to avoid cross contamination. Must possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Should have demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Effective oral and written communication skills commensurate with the responsibilities of the position are required Benefits: Accommodation includes air-conditioned cabins on a 560-acre site on private Hickory Lake Room, board, and a salary are provided. Options for parents to bring their kids as campers. Significant others and most pets are welcome. Network and make friends with a diverse group of co-ed staff members from around the world. Take part in an exciting array of staff activities and social events. You will also be able to enjoy our lake, pool, hot tub, gym, sports fields, and more during your time off Job Types: Part-time, Contract, Temporary Pay: $900.00 - $950.00 per week Expected hours: 40 – 50 per week Benefits: Flexible schedule Food provided Paid time off Experience level: 3 years Application Question(s): Do you have experience cooking for people with various allergies? Are you able to live at our camp in PA from June 17th until August 12th? Room and board will be provided. Work Location: In person
HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.
We are seeking a highly organized and dynamic individual to join our law firm as an Executive Assistant with Marketing Experience. This role is crucial to the smooth operation of our firm, as you will provide high-level administrative support to our executive team while also contributing to our marketing efforts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a solid understanding of marketing strategies. Responsibilities: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements. Coordinate and assist in the preparation of documents, presentations, and reports for both internal and external clients. Conduct market research and analysis to identify potential clients and opportunities for business development. Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and content creation. Collaborate with the marketing team to maintain the firm's website, ensuring that it is up to date and reflects the firm's brand and values. Assist in organizing and managing events, conferences, and seminars to promote the firm's services and enhance client relationships. Monitor and track marketing performance metrics, providing regular reports and recommendations for improvement. Serve as a point of contact for clients, answering inquiries and providing exceptional customer service. Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion. Part Time or Full Time - $15 - $20 hour
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented