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Salary Range $65,000.00 - $70,000.00 Salary/year Position Type Full Time Job Shift Any Travel Percentage Up to 50% • Deliver instructor-led, hands-on, and system-based training for warehouse associates, supervisors, managers, Inventory Control teams, and other operational users., • Conduct training using WMS testing and training environments to allow users to safely practice workflows before executing transactions in production., • Develop user knowledge of system functionality, warehouse processes, troubleshooting techniques, and operational best practices., • Reinforce standardized processes and system-specific nomenclature across facilities., • Provide coaching and follow-up support after training to reinforce adoption and identify additional development needs., • Support the creation and continuous improvement of training materials, process documentation, standard operating procedures, work instructions, job aids, and troubleshooting guides., • Help develop site-level subject matter experts and super users who can provide sustainable local support following deployments., • Travel up to 50% of the time to support WMS deployments, operational readiness, training, process implementation, and post-deployment stabilization., • Partner with site leaders to prepare teams for new WMS functionality, process changes, system enhancements, and deployments., • Review key deployment functionality with Operations and Inventory Control leadership to ensure processes are understood before go-live., • Provide on-site support during deployments and stabilization periods, helping teams troubleshoot issues and correctly execute new processes., • Observe how system functionality performs within real-world warehouse operations and identify opportunities to improve system adoption or process execution., • Help ensure new functionality is operationally practical, clearly understood, and consistently executed across facilities., • Develop strong knowledge of Inventory Control fundamentals and best practices within a 3PL environment., • Support standardized cycle count, inventory investigation, adjustment, replenishment, receiving, putaway, picking, and inventory accuracy processes., • Work with Inventory Control and Operations teams to understand the root cause of inventory discrepancies and recurring operational issues., • Identify opportunities to improve inventory accuracy, process control, system utilization, and operational consistency., • Assist with developing and implementing standardized processes that can be replicated across multiple facilities., • Evaluate workflows to identify unnecessary steps, process gaps, system limitations, and opportunities for continuous improvement., • Identify potential WMS bugs, functionality gaps, and process improvement opportunities through training, testing, deployment support, and direct observation of operations., • Determine whether reported issues are caused by system functionality, configuration, process execution, training gaps, or data conditions., • Reproduce reported issues in testing environments whenever possible to validate system behavior before escalation., • Document bugs and enhancement opportunities clearly, including expected behavior, actual behavior, business impact, examples, and steps to reproduce., • Create and maintain Product Backlog Items (PBIs) for validated system defects and functionality improvements., • Work directly with WMS developers, product owners, and operational stakeholders to explain requirements and provide operational context., • Participate in testing and validation of system fixes and enhancements before functionality is released into production., • Confirm completed development meets the operational requirement and does not introduce unintended impacts to downstream processes., • Track identified system issues through resolution and communicate updates to affected stakeholders., • Identify recurring operational issues and recommend sustainable solutions rather than relying on repeated manual workarounds., • Partner with site leadership to identify gaps between documented processes and actual operating practices., • Assist with developing standardized workflows and best practices across facilities., • Support process mapping, root-cause analysis, system testing, and continuous improvement initiatives., • Evaluate new WMS functionality from both a system and operational perspective., • Provide feedback to Operational Excellence leadership regarding recurring trends, deployment risks, training needs, and system improvement opportunities., • Serve as a liaison between warehouse Operations, Inventory Control, Training, Operational Excellence, and WMS Development teams., • Communicate system functionality and technical issues in clear, operationally understandable language., • Build strong working relationships with site leadership and frontline teams., • Communicate deployment status, system issues, training needs, and operational risks clearly and professionally., • Facilitate discussions between operational users and technical teams when additional clarification or development is required., • Escalate critical operational or system issues appropriately while helping drive issues toward resolution., • Perform other duties as assigned., • Strong teaching, coaching, and presentation skills with the ability to train employees at multiple levels of an organization., • Excellent written and verbal communication skills., • Strong technical aptitude with the ability to quickly learn Warehouse Management Systems and related operational technology., • Strong analytical and problem-solving skills with the ability to identify patterns, determine root causes, and distinguish system issues from process or training issues., • Ability to document business requirements, system defects, testing results, and process gaps clearly and accurately., • Comfortable working directly with software developers, technical teams, operational leaders, and frontline warehouse employees., • Strong organizational and project-management skills with the ability to manage multiple priorities simultaneously., • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and Outlook., • Ability and willingness to travel up to 50% of the time based on business needs., • Ability to work flexible hours during deployments, system releases, training events, or operational stabilization periods when required., • Professional, collaborative, and team-oriented approach with a strong focus on continuous improvement., • Experience working with Warehouse Management Systems (WMS) in a warehouse, distribution, fulfillment, or 3PL environment., • Previous experience delivering operational or systems training., • Experience with Inventory Control, cycle counting, inventory investigations, replenishment, receiving, putaway, picking, or outbound fulfillment processes., • Experience supporting WMS implementations, migrations, deployments, or system enhancements., • Experience testing software functionality or documenting system bugs and enhancement requirements., • Experience creating Product Backlog Items (PBIs), user stories, business requirements, or similar development documentation., • Experience working with software development, product, IT, or systems teams., • Experience with process improvement, standard operating procedures, process mapping, or continuous improvement initiatives., • Bilingual English/Spanish preferred. Quickbox is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds

Job Description One Federal Solution (OFS) is seeking an Administrative Support Specialist to join our team. The Administrative Support Specialist will provide crucial administrative and technical support to the Managers, Supervisors, and Leadership. The role involves assisting in a wide range of administrative tasks, including budget preparation, tracking personnel actions, managing correspondence, and supporting various meetings and events. The ideal candidate should possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Clearance Level – Active Secret Clearance Required to be considered for this role Administrative Support Specialist Tasks and Duties: • Assist the HR Manager, Supervisors, and Leadership with the in-and-out processing of civilian employees., • Support the preparation of budget reports., • Provide note-taking and administrative support for conferences and meetings., • Prepare read-ahead materials and assist with logistical coordination for meetings and training conferences, including space, technical support, supplies, transportation, and other event needs., • Issue and manage building badges, control identification badges, and keys for assigned personnel., • Track selections from hiring events and assist with monitoring and entering information into agency task management systems or spreadsheets to track internal and external suspense actions., • Maintain accurate tracking of workload, facility assignments, student activities, instructor assignments, and other related tasks., • Assist in researching and ordering office supplies and basic materials., • Manage and organize correspondence for assigned components., • Support vehicle officer in maintaining office vehicles and driving government vehicles when required., • Maintain and update travel and leave schedules for leadership., • Answer phone messages and forward appropriate messages to relevant parties., • Update and submit briefing slides for release approval when applicable., • Organize and schedule regular Teams meetings for leadership and staff., • Track and manage BI inventory, including equipment and vehicles., • Update recruitment calendars, including the external website., • Format and update the Recruitment and Retention Plan as needed., • Assist in uploading resumes received from career fairs and by email to the applicant tracking system, managing a volume of 5 to 300 resumes depending on the event., • Draft and send communication to candidates and applicants., • Coordinate with event planners for the Summer Intern Recognition ceremony., • Manage updates to the Director Awards webpage, create deliberation requirements, and order plaques/trophies. Work with the Public Affairs Office to plan the Director Awards Annual Ceremony., • Schedule and support Executive Review Panels for filling Defense Intelligence Senior Executive Service and Defense Intelligence Senior Level vacancies., • Review HCMO Policies for grammatical accuracy before preparing them for the Director's signature. Administrative Support Specialist Qualifications and Requirements: • High school diploma or equivalent., • Two years of relevant administrative and technical support experience., • Active Secret Clearance, • Strong oral and written communication skills, with a good command of the English language., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software., • Strong organizational skills with the ability to prioritize and manage multiple tasks., • Excellent attention to detail and ability to handle confidential information. Preferred Skills: • Experience working with budget preparation and travel-related reports., • Experience in event planning and coordination., • Familiarity with applicant tracking systems., • Knowledge of government or defense-related processes and procedures is a plus. About One Federal Solution: One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise-wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.