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Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Utilize selection software to design customized HVAC systems that meet the specific needs of engineers and contractors, ensuring compliance with industry standards. A Mechanical Engineering degree is preferred to provide essential knowledge for HVAC design and operations. HVAC industry and familiari

To a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e-mail) and handling quotations, lead-time requests and estimated delivery requests. Assist VP of Engineering and/ or VP of Sales and Marketing in various capacities. Provide input to eng

Job Description Job Title: Manufacturing Applications Engineer Location: Butler, NJ (On-Site) Pay: $25–$30 per hour Position Overview We are seeking a Manufacturing Applications Engineer to serve as a key technical resource for customers and distributors regarding manufactured product applications. This role combines engineering expertise, customer interaction, and light sales support to deliver effective technical solutions and maintain strong business relationships. The ideal candidate will have a degree in Engineering or a Manufacturing-related field and be comfortable working in a primarily office-based environment while collaborating closely with sales, production, and engineering teams. Key Responsibilities * Serve as the initial point of contact for technical inquiries regarding manufactured parts * Review customer applications and recommend appropriate product solutions * Answer technical product questions or coordinate with internal engineering teams for resolution * Prepare and manage formal price quotations, lead times, purchase orders, and order changes * Assist customers and distributors with product selection * Maintain customer relationships and support ongoing account management * Expedite orders and coordinate with production, shipping, and logistics as needed * Provide verbal pricing and delivery information for standard products * Support sales and marketing initiatives * Maintain sales contact management systems * Assist Engineering and Sales leadership with special projects * Provide feedback to Engineering for new product development and R&D initiatives * Participate in relevant industry trade associations as needed * Perform Customer Service responsibilities when required Qualifications * Bachelor’s Degree in Engineering or Manufacturing-related field (Required) * Ability to read and interpret technical drawings and specifications * Strong understanding of manufactured product applications * Proficient in Microsoft Office * Strong written and verbal communication skills * Advanced mathematical and analytical skills (statistical and financial knowledge preferred) * Strong problem-solving and reasoning abilities * Ability to manage multiple priorities in a customer-facing environment Zing Recruiting is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. #ZINGNJ #ZINGZIP #LI-TS1 Company DescriptionZing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.

Job Description Our client, a leading provider of two-way radio communication, is searching for a Presale Systems Engineer. This role partners closely with our clients customers and sales team, delivering customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of first responder, government, and non first responder customers, within the State & Local Public Safety, Law Enforcement, School, & Hospital customer base. The Presale Systems Engineer is the overall owner of a solution's technical design, ensuring our client meets their customers' needs. The pre-sale engineer supports the entire ecosystem and concentrates on the following mission-critical technologies at various levels of complexity: Public safety grade mobile voice and data networks, Advanced mobile devices, Public safety mobile broadband networks and devices, Integrated command and control software, Mobile and fixed video solutions. Responsibilities Include: * Customer requirements discovery * Technology strategy development * End-to-end system architecture design * Proposal development * Internal/external technical presentations * Equipment and software solution demos, including configuration and testing You might be the RIGHT person if you are/have: * General knowledge of wireless communications fundamentals (especially Motorola) and voice/data architectures - both public and private (e.g. APCO P25, LTE,) * General knowledge of Cloud, IP networking architecture, protocols and security * Knowledge of RF coverage predictions, microwave design, traffic/capacity modeling, and related toolsets an asset * Bachelor's Degree in Engineering required, preferably Electrical or Computer Engineering * Strong communications skills with the ability to present complex topics to technical and non-technical audiences * Ability to build strong relationships with internal and external stakeholders * Ability to work in the NY/NJ Metro area office a minimum of 3 days a week * Must be a U.S. Citizen Compensation: * Base salary 70-120K BOE * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K * Paid Holidays & Generous PTO Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have over three decades of experience connecting top talent with leading businesses.

Job Description Why RealCold? Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC, Direct To Consumer), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive of traditional storage offerings, as well as comprehensive direct-to-consumer programs, which can reach the majority of U.S. consumers within one- or two-day ground service. The Role: The Sr. Engineer, Solutions Design is responsible for applying analytical, modeling and problem-solving skills for the design and delivery of innovative, customer-centric cold storage and warehouse and truck/parcel transportation solutions. This role plays a critical part in translating client requirements into scalable operating models, facility layouts, transportation networks, and technology-enabled solutions. The Sr Engineer partners closely with Sales, Operations, and clients to analyze tenders, develop proposals, support implementations, and provide customer-specific support during ‘run’ operations that are delivered on time, within budget, and to a high standard of customer satisfaction. This position requires a blend of technical depth, quantitative and Excel expertise, operational engineering expertise, project coordination, technical problem solving, and strong communication skills in a fast-paced, growth-oriented environment. Essential Functions and Key Responsibilities: • Perform data cleanup, validation, and analysis to support warehouse and cold chain solution development., • Extract data from internal systems and external customer sources, and format the data for use in operational, financial, and engineering analyses., • Develop optimization and simulation models to solve transportation and warehouse design problems, including capacity planning, labor modeling, process optimization, and cost tradeoffs., • Build, develop, and maintain reusable analytical models that can be leveraged for future or expanded solution efforts., • Apply foresight to anticipate future operating scenarios and ensure the credibility, accuracy, and scalability of modeling logic and assumptions., • Support RFP and proposal responses by collecting, summarizing, and analyzing input data to support the customer value proposition., • Assist in the preparation of internal and customer-facing presentations by producing process and layout visuals, charts, analyses, and supporting materials that clearly communicate key insights and recommendations., • Collaborate with other engineers and cross functional teams to ensure analytical outputs align with overall solution intent and customer requirements., • Bachelor’s degree in industrial engineering or equivalent education., • Expertise in Excel, Power BI, AutoCAD, Visio, and PowerPoint., • Excellent communication and presentation skills for customer-facing engagements., • Experience with cold-chain or temperature-sensitive fulfillment environments., • Familiarity with automation technologies and distributed order management systems., • Advanced data analysis skills for performance optimization and anomaly detection., • Preference for experience with transportation analyses – over the road full truck load and parcel, • Must be able to pass a background check., • Ability to work well under pressure., • Strongly prefer full-time onsite working out of the RealCold facility, in Lakeland, FL (between Tampa and Orlando), • Hours vary depending on deadlines and needs of the company Works in a cold storage company with occasional exposure to low to below-zero temperatures. This job may involve occasional exposure to some disagreeable elements such as dust, noise, etc. Accidents are improbable other than minor injuries. The environment may be fast paced at times. You may occasionally be working around moving machines, order pickers, and forklifts. Physical Demands: This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to: • Continually: Sit, stand and walk for extended periods of time, • Continually: Speak and hear, • Continually: Type, write, and read, • Continually: Carry, lift and push up to 15 lbs., • Continually: Maintain attention for long periods of time with constant interruptions, • Occasionally: Perform project work (observations, measurements, conversations with operators, etc.), in an environment of as cold as -20 degrees. Protective clothing will be provided., • Occasionally: Work in an environment of up to -20F for up to 2-3 hrs per day, • Comprehensive benefits package to include medical, dental, vision, HSA, FSA, Short- and Long-Term Disability, and Life Insurance, • 401(k) Match

Job Description Low Voltage Estimator / Engineer (Division 27/28) – New Jersey Company Description Coranet Corp is a leading national provider of low-voltage solutions, including Structured Cabling (Div. 27), Physical Security (Div. 28), Wireless, and AV. We partner with top technology brands to design, install, and maintain solutions that make buildings smart, secure, and connected. We are focused on the built environment and partnering with developers and general contractors to bring their visions to life. We're recognized as one of the fastest-growing private businesses (Inc. 5000 for four year in a row) and are a certified Women-Owned Small Business. Role Description We're hiring a talented Low Voltage Estimator. This is a high-impact role in a growing division where your work directly influences our win rate, profitability, execution, and future growth. You along with fellow estimators and engineers will own Division 27/28 estimating end-to-end - building competitive bids for new construction and renovations, working with sales to close deals, creating proposals for new and existing customers. We are looking for someone who can estimate the full low-voltage scope including CCTV, access control, Audiovisual, Wireless, BMS, and Structured Cabling systems and can engineer/solve scope gaps when needed (RFIs, leveling, alternates, clarifications). Bluebeam is essential. Experience in access control/security systems is strongly preferred (this is an area we're actively strengthening). What You'll Do • Own estimates from intake through submission: scope review, takeoffs, pricing, leveling, and final proposal., • Perform detailed takeoffs using Bluebeam Revu (drawings/specs, symbol sets, markups, quantities, revisions)., • Support sales on customer pitches and bid reviews adding your professional and technical voice to theirs., • Build complete Division 27/28 estimates: structured cabling, pathways/support, fiber, racks/cabinets, wireless, CCTV, access control, intrusion (as applicable), and related systems., • Use simPRO to build accurate estimates, labor, materials, assemblies, and job costing inputs., • Evaluate plans/specs, identify missing scope, and produce RFIs/clarifications., • Coordinate pricing with manufacturers, distributors, and subcontractors; negotiate and validate quotes., • Support and weigh in on competitive bid strategy: alternates, value engineering, exclusions/inclusions, and risk flags., • Hand off awarded projects cleanly to operations/PM: scope, assumptions, labor plan, and procurement notes., • Track bid pipeline and follow-ups; assist with forecasting and award probability updates., • 3+ years of experience in low-voltage integration projects, with 2+ years dedicated estimating experience (more is welcome)., • Proven experience in estimating Division 27/28 work for commercial new build and renovation projects., • Strong Bluebeam Revu skills (takeoffs, markups, measurements, revisions, toolsets)., • Ability to read and interpret construction documents: plans, specs, addenda, schedules, and vendor cutsheets., • Comfortable producing competitive bids and customer-facing proposals with clean scope language., • Strong communication and follow-through with internal teams, vendors, and customers., • Knowledge of residential and commercial low voltage technologies (WiFi, CCTV, access controls, and structured cabling systems), including products from industry leaders, with industry and/or manufacturer training and certifications as a plus., • Experience with Access Control & Security Systems (HID/LenelS2/Genetec/AMAG/Butterfly/Software House/Axiom/VMS platforms-any is a plus)., • Ability to "light engineer" when needed: device placement logic, system architecture considerations, riser/schematics coordination, and identifying design gaps., • Experience with simPRO (or similar estimating/ops platform).

Job DescriptionCustomer Service Specialist & Dance Instructor Share your passion of working with people. Teaching social skills and confidence through ballroom dancing. No Experience is necessary, just a joy of being active and working with others. Are you looking for a fulfilling career where you can do what you love and make a difference? Career Description We are looking for upbeat and enthusiastic people to train to become part-time or full-time Latin and Ballroom Dance instructors. No dance experience is necessary. Facilitates dance lessons, prepares private and group lessons, helps students achieve social, personal & competitive goals. Benefits of Career Comprehensive business and teacher training Career growth opportunities Creative & performance opportunities Flexible schedule Access to top-level coaches and training A fun & unique workplace atmosphere And best of all, the chance to NEVER WORK A DESK JOB AGAIN! You don't have to be a champion dancer to have a successful career in dance! Our industry professionals will train the right candidates with the skills needed to succeed and develop a career as a dance teacher. All you need is: Positive attitude Strong work ethic Passion for teaching others Desire to succeed Teamwork mindset We are looking for "people skilled" people. Dance experience is great, but "the people business" experience is key. If you have ever been a waitress, personal trainer, camp counselor, engineer or sales team member, this new career path may be great for you! Our company (Arthur Murray) has been teaching the world to dance since 1912. There are nearly 300 locations all over the globe, and you have a chance to be a part of the Westfarms, CT location. All the perks of a creative dance job, with the security of: • Full Time (must be able to work 1pm-10pm), • Medical/401k, • Vacation Pay - Holiday Pay Send your resume to begin the process! Company Description Arthur Murray Dance Centers are Connecticut's premier location for ballroom dance lessons. With a legacy of more than 100 years, we have extensively developed the teaching method and through individual lessons, group classes and many opportunities to practice, you can trust that you have chosen the best in the business. Arthur Murray Dance Studio Company parties Competitive salary Opportunity for advancement Paid time off Training & Development

Job DescriptionThe Opportunity Join us as a transformative leader in our services organization, spearheading a pivotal shift from reactive, transactional engagements to proactive, subscription-based partnerships. This career-defining role directly addresses the "Last Mile" challenge, ensuring our technical delivery not only meets specifications but also translates into tangible, executive-level business value for our customers. You will build and lead the engine that drives strategic roadmaps and proves clear ROI, redefining how we deliver value. What You'll DoAs the Director, Technical Account Management, you will lead a critical transformation, evolving our service delivery from tactical execution to a highly commercial and strategic value proposition. You won't just oversee timelines; you’ll become a chief value driver, understanding and leveraging SaaS metrics like Net Dollar Retention (NDR) to position our FDE Tiers for expansion and churn prevention. This leadership role demands a deep understanding of executive stakeholder management, where you will navigate complex customer landscapes and empower your team to do the same. You will manage the vital intersection of technical delivery and overarching business strategy, ensuring every technical output directly contributes to our customers’ and Sitetracker’s bottom line. The Skills You'll Have Commercial Acumen & Executive Presence: -Proven track record managing a high-value enterprise book of business.-Demonstrated experience leading executive QBRs and defining business KPIs.-Strong understanding of SaaS metrics, including NDR, ARR, and Gross Margin.-Has directly owned and exceeded NDR targets for a portfolio of Fortune 500 accounts.-Has built and successfully implemented a "Value Validation" framework from scratch. Transformational Leadership & Team Scaling:-Demonstrates having managed customer facing technical or strategic teams over a sustained period of time.-Experience hiring, onboarding, and scaling global or remote teams effectively.-Demonstrated ability to coach direct reports on executive communication and strategic pushback.-Has successfully led a team through a major business model or organizational transformation.-Has created internal training academies or structured career pathing for TAMs. Technical Fluency & Delivery Governance:-Deep understanding of Agile methodologies and software development life cycles (SDLC).-Ability to accurately translate high-level business goals into actionable technical requirements.-Experience resolving delivery friction between Customer Success, Engineering, and Product teams.-Previous background working as a Solutions Architect, Sales Engineer, or highly technical implementation lead.-Has successfully scaled Agile delivery models across a large portfolio of enterprise accounts. Strategic "Builder" Mentality:-Experience creating standardized customer journey maps, templates, or strategic roadmaps.-Ability to define, track, and report on operational health metrics, such as Impact Scores.-Comfortable operating in a highly ambiguous, fast-paced environment where playbooks are being built.-Has built a TAM, Customer Success, or Professional Services function from the ground up at a scaling SaaS company.-Recognized industry thought leadership (blogs, speaking engagements) on customer-centric engineering or technical account management.Within 90 Days, You'll • Begin transitioning our legacy ETS (Enhancement & Training Subscription) customers into our new FDE Tiers, actively driving the adoption of our subscription model., • Initiate the operationalization of value validation, working with your team to establish active Strategic Roadmaps and initial Value Validation Plans for our top-tier customers., • Assess the current TAM/BA team's capabilities and mindset, identifying key areas for upskilling and commencing individual development plans.Within 180 Days, You'll, • Demonstrate clear progress in FDE Tier adoption and retention, showing a measurable shift from transactional engagements to strategic partnerships., • Ensure a significant percentage of Strategic Partner & Advanced / Tier 1 customers have well-defined, actively managed Strategic Roadmaps and Value Validation Plans in progress., • Execute initial training and coaching initiatives, seeing early evidence of the TAM team’s shift towards strategic advising and confident executive QBR participation.Within 365 Days, You'll, • Achieve your FDE Tier adoption and retention targets, maintaining a >95% renewal rate on FDE subscriptions and proving the financial success of the transformation., • Ensure 100% of Strategic Partner & Advanced / Tier 1 customers have documented, active Strategic Roadmaps and Value Validation Plans that consistently prove 3x-4x ROI to their C-Suite.

Job DescriptionThe Opportunity As an Onboarding Manager at Sitetracker, you'll join an extremely high-functioning Customer Success organization, playing a pivotal role in ensuring our customers not only achieve a successful go-live but also thrive throughout their critical adoption journey. This is a unique chance to drive significant change for our customers, enabling them to confidently leverage Sitetracker, realize value rapidly, and achieve measurable ROI, all while experiencing constant growth challenges and opportunities. You won't just oversee timelines—you'll drive enterprise-level impact, shaping how our customers transform their operations and maximize their investment. What You'll Do You will be responsible for orchestrating the initial success and long-term value realization for our customers by ensuring they are fully prepared and proficient with Sitetracker. Your focus will be on driving immediate customer value through robust Customer Success practices, coupled with the technical aptitude to address queries and bridge minor technical gaps, facilitating seamless adoption and quantifiable impact. This involves proactively creating, maintaining, and executing comprehensive success and account plans that clearly demonstrate ROI, articulate business value, and align with Sitetracker-driven strategies. You will skillfully navigate complex customer organizations, conducting in-depth discovery to promote widespread account adoption and foster organic growth. Furthermore, you will engage in direct and candid conversations with customers to ensure unwavering alignment and engagement, proactively partnering cross-functionally to address any identified gaps, mitigate churn risks, and continuously optimize the overall customer experience. Your day-to-day will involve a blend of strategic planning, consultative interactions, and technical guidance, all aimed at empowering customers to confidently achieve their business.objectives with Sitetracker. The Skills You'll Have Core Onboarding Manager skills:-Uses evaluation, judgment, and interpretation to select the right course of action.-Works independently, with work reviewed at critical points, demonstrating strong personal project management skills.-Creates and executes comprehensive account and success plans, driving customer-focused initiatives.-Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.-Proactively anticipates issues and blockers that could impact the organization in the near future. Improving customer experience and satisfaction, including stakeholder management:-Provides a high-touch customer engagement that ensures continuously increased value from Sitetracker.-Communicates effectively to key stakeholders when called upon, incorporating constructive feedback.-Engages confidently with all levels of a customer organization, maintaining appropriate cadence for diverse audiences.-Drives efficiencies in the team by advocating for process improvements and tools that better engage customers.-Proactively shares information, actively solicits feedback, and facilitates communication for multiple stakeholders. Demonstrating 'Business Value Realisation' (BVR), and contract value:-Identifies business value metrics specific to customer business processes, tying them directly to Sitetracker value.-Builds jointly-owned success plans with defined adoption milestones, aligning executives around usage and outcomes.-Confidently demonstrates the product in a way that reinforces embedded value, clearly linking engagement to measurable ROI.-Consistently identifies and benchmarks new, creative, customer-specific business value metrics and KPIs.-Proactively mitigates adoption risks to protect retention and expansion, showcasing high-level strategic foresight. Technical Aptitude:-Builds stable working relationships internally, both within and across teams.-Communicates industry knowledge and best practices to the customer based on previous customer experience.-Applies prior experience in technically focused roles (e.g., pre-sales, solutions engineer) to support customer queries and bridge small technical gaps.-Serves as an internal consultant for industry updates and preferred Sitetracker methods of interaction.-Develops the aptitude to articulate Sitetracker architecture, object relationships, and platform features, becoming a trusted technical advisor. Within 90 Days, You'll: • Successfully onboard a portfolio of customers, establishing strong foundational relationships and initiating the creation of comprehensive success and account plans., • Begin to conduct thorough discovery within customer organizations, identifying key use cases, adoption opportunities, and initial business objectives., • Demonstrate measurable progress on customer success plans, actively tracking and reporting on ROI and Sitetracker-driven business value for your assigned portfolio., • Skillfully navigate complex customer organizations to drive broader platform adoption, proactively addressing any identified gaps and mitigating potential churn risks., • Be a trusted strategic advisor to your customers, consistently driving significant Sitetracker adoption and expansion opportunities that align with their long-term business objectives., • Independently manage and proactively course-correct the end-to-end customer experience, turning detractors into champions and maximizing contract value.