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Job Description Overview: The Parts Specialist II provides counter service to NJDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, and customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service. This is an hourly position. Placement within the posted range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements. Responsibilities: Provide quality customer service to include but not limited to the following: • Attention to detail, • Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual., • Meet and greet customers, • Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities), • Answer questions regarding availability of parts, • Ask appropriate questions to ensure correct parts are researched and provided, • Inform customers when requested parts are available Parts Pick up • Drive vehicle to designated locations to purchase/pick up parts, • Provide company documentation to vendors as required (tax exempt form, credit references), • Review all invoices at vendor location to ensure accuracy on pricing and quantities, • Return products to MANCON location in a timely fashion Data Entry Requirements • Assist in generating invoices for customer requisitions in the inventory system, • Assist in entry of vendor receiving documents in the inventory system Inventory Management Requirements • Assist in performing weekly inventory cycle counts, • Assist in performing counts during Wall-to-Wall inventories at site Other Requirements • Follow established guidelines for vehicle and equipment maintenance, • Provide 24-hour support at the NJDOT location during emergencies, • Travel to vendor locations to pick up parts, • Assist with inventory research projects as requested, • Adhere to required procedures, • Participate in the MANCON continuing training program, • Assist the Store Supervisor with other duties as assigned, • Uses training, knowledge and experience to research and solve day-to-day issues independently Qualifications: • 1 year of computer experience, • 4 years of auto/HD truck parts experience, • 24-hour availability, • Valid Driver’s License with two years driving experience, • Obtain and maintain forklift license (MANCON will provide training after hire) Physical Requirements: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Requirement Details: Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites. Physical Activity: Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking Background Checks: Credit Check, Criminal Check, DMV Check, Other customer checks may occur Skills/Competency Checks: Driver's License, Forklift License Visit MANCON at https://careers-mancon.icims.com/jobs/5935/job to apply directly. MANCON participates in E-Verify. MANCON is an Equal Opportunity Employer. MANCON will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. \nCompany Description MANCON is headquartered in Virginia Beach, Virginia. MANCON provides personnel, material support and logistics services to state, federal and local governments and private industries nationwide. We provide employees from many diverse labor/skills categories and support professional, administrative, industrial and production services, logistics, and training, as well as the facilities management. No matter the direction, MANCON is always there. MANCON is headquartered in Virginia Beach, Virginia. MANCON provides personnel, material support and logistics services to state, federal and local governments and private industries nationwide. We provide employees from many diverse labor/skills categories and support professional, administrative, industrial and production services, logistics, and training, as well as the facilities management. No matter the direction, MANCON is always there.

Job DescriptionTHIS IS ON-SITE POSITION in Trenton, NJ DO NOT APPLY IF YOU CANNOT WORK ON SITE MAJOR FUNCTION The Supervisor of Revenue Cycle and Credentialing works under the direction of the Director of Revenue Cycle and Credentialing to oversee daily revenue cycle and provider credentialing operations, ensuring accurate billing, timely payer enrollment, reimbursement integrity, and compliance with federal, state, payer, HRSA, and NCQA requirements. This position provides leadership and oversight of Revenue Cycle and Credentialing staff and supports efficient workflows across Medical, Dental, Behavioral Health, and ancillary service lines. The Supervisor monitors billing, collections, audits, credentialing, recredentialing, payer enrollment, denial trends, Medicaid WRAP activity, LOA (NJ state letter of agreement) billing processes, and reimbursement performance while supporting workflow optimization within Dental and Medical EMR or software platforms Working collaboratively with Patient Access, Clinical Operations, Finance, IT, and external partners, the Supervisor identifies and resolves operational and reimbursement issues, promotes data integrity and reporting accuracy, and supports continuous process improvement to enhance organizational performance and revenue outcomes. ESSENTIAL FUNCTIONS: Supervisory · Provide leadership, guidance, and oversight to revenue cycle and credentialing staff, promoting high performance, accountability, and professional development. · Participate in cross-functional meetings related to reimbursement optimization, workflow improvement initiatives, and operational coordination efforts. · Assist with implementation and monitoring of workflow standardization initiatives and departmental operational improvement projects. · Support department quality assurance initiatives related to billing accuracy, reimbursement integrity, and credentialing compliance. · Collaborate with Finance, Patient Access, Clinical Operations, Dental, Behavioral Health, and IT departments to support operational workflow improvements and reimbursement initiatives. · These are additive operational responsibilities that are not already stated in the Supervisor job description. · Assign duties, review work products, and ensure accuracy, efficiency, and adherence to departmental policies and procedures. · Establish clear goals, expectations, and performance metrics for team members. · Conduct regular performance evaluations and address performance issues promptly. · Provide ongoing coaching, feedback, and training to enhance staff competencies and compliance. · Foster a collaborative and positive work environment. · Identify training needs and coordinate professional development opportunities for staff. · Participate in strategic planning and departmental decision-making processes. · Assist the Director of Revenue Cycle & Credentialing with development and implementation of internal controls, policies, and procedures. Revenue Integrity · Oversee billing, coding, collections, and denial management processes to ensure timely and accurate reimbursement. · Monitor revenue cycle performance metrics, generate reports, and identify trends and opportunities for improvement. · Provide analytical support to departments related to revenue cycle issues. · Ensure compliance with HIPAA, CPT, ICD-10, Medicare, Medicaid, commercial payer, and local coverage determination requirements. · Present audit findings and best practices to mitigate risk and improve documentation and reimbursement accuracy. · Manage relationships with outsourced revenue cycle vendors. · Work collaboratively with Patient Access (Medical and Dental) to resolve registration and billing issues. · Oversee month-end and year-end close processes and support external financial and billing audits. · Assist with review and follow-up of EMR claim edits, local rules, and workflow holds impacting claim submission and reimbursement timeliness. · Monitor Behavioral Health, Dental, and Medical reimbursement trends to identify workflow gaps impacting reimbursement performance and encounter integrity. · Support reconciliation of operational and billing reports to improve reporting accuracy and reimbursement tracking. · Assist with monitoring Medicaid WRAP activity, Letters of Agreement (LOA) billing workflows, and payer reimbursement discrepancies. · Participate in workflow optimization initiatives related to encounter closure, billing accuracy, denial prevention, and reimbursement turnaround times. · Assist with tracking payer-specific reimbursement trends, denial patterns, underpayments, and takebacks and escalate concerns to leadership as appropriate. · Support operational reporting initiatives related to AR aging, clean claim rates, denial trends, and reimbursement performance metrics. · Coordinate with operational departments to resolve workflow issues impacting billing accuracy, reimbursement capture, and claim submission timeliness. · Review and monitor patient demographic, insurance, and guarantor information between Dentrix and EMR to ensure data accuracy, consistency, and proper claim generation. · Coordinate reconciliation efforts between Dental and Medical EMR or software platforms identify discrepancies impacting encounter integrity, billing accuracy, reporting, and reimbursement. · Assist in identifying workflow or interface issues between Dental and Medical EMR or software platforms that may result in duplicate claims, missing encounters, claim holds, or reimbursement delays. · Collaborate with Dental, Patient Access, IT, and Revenue Cycle teams to ensure accurate patient registration, insurance verification, and encounter mapping across systems. · Monitor claim generation workflows between Dental and Medical EMR or software platforms to improve reporting reliability, encounter accuracy, and reimbursement integrity. · Support data validation and quality assurance initiatives related to Dental billing, encounter reporting, payer submission accuracy, and operational reporting. · Assist with identifying and escalating system configuration issues, implementation gaps, or workflow inconsistencies impacting Dental reimbursement and reporting accuracy. Compliance and Documentation · Ensure accurate and timely submissions for Medicare, Medicaid, WRAP billing, NJ Letters of Agreement (LOA), and City of Trenton grant billing. · Prepare annual Sliding Fee Scales (SFS) in compliance with HRSA and grant requirements. · Oversee preparation and submission of Medicare credit balance reports. · Review patient account adjustments, refunds, and bad debt write-offs in accordance with policy. · Stay current with changes in healthcare reimbursement, billing rules, and credentialing regulations. Credentialing & Provider Enrollment · Assist with monitoring provider enrollment aging and payer participation status to support uninterrupted reimbursement and billing readiness. · Coordinate provider onboarding workflow activities with Human Resources, Clinical Operations, and departmental leadership to support timely enrollment and credentialing completion. · Maintain internal tracking related to payer enrollment timelines, participation approvals, and provider reimbursement readiness. · Assist with resolving payer enrollment delays, credentialing discrepancies, and provider participation issues impacting reimbursement. · Oversee and manage all aspects of provider credentialing and re-credentialing, including initial applications, renewals, and primary source verifications. · Ensure compliance with federal, state, payer, HRSA, and NCQA credentialing standards. · Monitor and track provider license, certification, DEA, insurance, and credential expiration dates to ensure timely renewal and uninterrupted billing. · Conduct routine audits of credentialing files to maintain accuracy and compliance. · Serve as liaison between providers, payers, regulatory agencies, and internal departments regarding credentialing and enrollment matters. · Identify credentialing workflow inefficiencies and implement process improvements. · Provide training and guidance to credentialing staff on regulatory changes and best practices. · Prepare and present credentialing status reports to leadership. ADDITIONAL RESPONSIBILITIES: · Attend Medical Staff meetings and provide presentations as required. · Train staff on FQHC billing, coding, and credentialing requirements. · Assist in onboarding new staff members. · Manage competing deadlines and a high-volume workload effectively. · Perform special projects and additional duties as assigned. · Demonstrate flexibility and willingness to support Finance Department initiatives. · Duties and responsibilities may evolve based on organizational needs. REQUIREMENTS: · Minimum of 4–5 years of experience in an FQHC or similar healthcare setting preferred. · Minimum of 5–7 years of healthcare billing experience in a primary care setting required. · Minimum of 3–5 years of experience in provider credentialing or enrollment required. · At least 3 years of supervisory or leadership experience required. · Proficiency in Athena EHR system preferred. LICENSURE AND/OR CERTIFICATIONS: · Certified Professional Coder (CPC) preferred. · Certified Provider Credentialing Specialist (CPCS) and/or Certified Professional Medical Services Manager (CPMSM) preferred. · Organization reserves the right to request certifications and/or licensures as needed. EDUCATION & EXPERIENCE: · Bachelor’s degree preferred, or a combination of education and 5–7 years of relevant revenue cycle and credentialing experience. · Knowledge of medical terminology, CPT and ICD-10 coding principles. · Strong understanding of Medicare, Medicaid, managed care, and commercial insurance billing. · Experience with provider enrollment, credentialing, and re-credentialing processes. · Proficiency in Microsoft Word and Excel. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s): · Knowledge: Understanding of healthcare billing practices, compliance regulations, credentialing regulations, and reimbursement methodologies, preferably for FQHC’s. Understanding of the workings of City, State and Federal assistance programs such as LOA, HRSA, and Grants. · Skills: Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Excel, Word). Excellent writing skills with the ability to present high level data and information to senior level staff. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Supervisory Skills: Demonstrate exceptional leadership abilities to inspire and motivate our revenue cycle team. Possess proficient performance management capabilities to set clear expectations, provide constructive feedback, and conduct regular evaluations. Strong communication skills are essential. Excel in problem-solving to address complex issues, make data-based decisions, implement process improvements to optimize workflows, resolve conflicts to maintain a collaborative environment, and demonstrate adaptability in navigating changes in healthcare regulations and technology. · Abilities: Ability to multitask, prioritize workload, follow through on tasks and work independently as well as part of a team. Must be willing to take ownership of work deliverables to ensure assignments/projects are met in a timely fashion. Ability and willingness to meet critical deadlines. Ability to independently set and achieve goals. Demonstrates excellent problem-solving skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. · Other: Committed to upholding patient confidentiality and delivering exceptional customer service. Skilled in fostering and maintaining effective working relationships with colleagues. Bilingual proficiency preferred. Demonstrates recognition and respect for cultural diversity. Adheres to dress code standards with a neat and clean appearance. Attends annual reviews and departmental in-services as scheduled. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting in the amount of 10lbs max. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials SALARY: $65,400 - $94,200 Powered by JazzHR U81Gkx9WOD

Job Description Job Summary: Under the direction of the Service Director, the Assistant Service Director is responsible for all physical aspects of the apartment community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies. Essential Duties and Responsibilities: Maintenance Services • Direct and oversee all aspects of maintenance of the community., • Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services., • Maintain accurate records for all services, including work orders and contracts completed., • Walk the property daily to uphold curb appeal and monitor safety issue., • Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations., • Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community., • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies., • Communicate and advise Property Manager on recommendations for capital improvements and maintenance requirements for annual budget., • Coordinate all contracted services, solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment., • Notify Property Managers with solutions for any safety or liability concerns as well as preventative maintenance needs., • Conduct and document weekly safety meetings including procedures, training, safety equipment and MSDA and use of equipment., • Perform other duties as required. Customer Service • Complete service requests from residents and team members in a timely fashion, in accordance with company policy., • Ensure excellent customer service with a courteous and professional attitude toward all customers and team members., • Audit key tracking system daily and weekly., • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week. Personnel Development • Support and assist the Regional Service Director and Property Manager with a new hire selections., • Train, coach, and mentor team members, ensuring appropriate training is received., • Create a team environment: hold weekly team meetings; manage by goals, open communication., • Generate work and on-call schedule for service employees., • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy and provide recommendations for compensation adjustments, promotions, and terminations. Requirements: • High school diploma or equivalent, • CFC Certification Universal, • Valid Driver’s License, • 4+ years maintenance and repair experience for apartment communities, • 2+ years supervisory experience, • Strong computer skills and proficiency in Microsoft Office, • Excellent English communication skills, both verbal and written, • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders, and perform other general physical activities such as bending, kneeling, pushing, • Adequate knowledge to thoroughly complete maintenance assessment up to the standards of an Assistant Service Director, • Make ready board management experience, • Experience in work order management and inventory control, • Must be available 24/7 for emergencies

Job DescriptionCompany Description At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Sr. Training Manager is responsible for effectively developing, delivering, executing, and managing training needs for pharmaceutical clients. This role requires a deep understanding of disease states, market landscape, and product-specific materials, which must be communicated clearly to learners. The Sr. Training Manager will support the evaluation, creation, and implementation of training initiatives, including content design and development throughout the project lifecycle. They are also responsible for facilitating engaging live or virtual training sessions, demonstrating exceptional platform skills and have strong selling skills acumen in life-sciences. Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Support the development of all required training materials and/or home study materials necessary for initial and follow-up training classes. This includes supporting the management of materials through the legal, regulatory and medical review process, • Collaborate with interdisciplinary team for implementation of dynamic learning materials (slide presentations, workshops, reference guides, job aids, modules), • Support the Directors of Training and Project Managers through detailed project management practices and standards, • Collaborate on support services including agenda management, Portal/Platform LMS setup and production services, as required, • Continue to learn new disease state materials, branded and unbranded materials and be prepared to implement training of these materials in a timely fashion, • Provide effective facilitation services (live, virtual) to ensure proper delivery and execution of training (i.e product knowledge, disease state, or selling skills), • Provide train-the trainer services, new hire training, and sustainment curriculum trainings, as requested, • Supports sales management teams by providing training materials, workshops and/or facilitation support at National, Sales, and POA meetings, • Management of the Training Project Plan including task management, escalation of issues, risk identification, and interdependencies through project documentation including: (Issue Tracker, Milestone Tracker, Action Item Tracker), • On-board, develop, and coach field-based trainers and emerging sales rep leaders based on competencies and skill sets needed for project, to include virtual and live field rides, as required, • All other duties as assignedQualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Previous experience in a pharmaceutical training environment is mandatory, • Previous experience in pharmaceutical sales environment with exposure to training is preferred, • Experience in supporting all aspects of a detailed, multi-component program from concept to completion in a fast-paced, deadline-driven environment, • Product launch experience or major new indication launch experience preferred, • Excellent written, verbal and interpersonal communication skills, • Superb track record in developing and executing successful training programs, • Highly computer literate with proficiency in MS Office and related business and communication tools, • Familiar with traditional and modern training processes and adult learning principles, • Working knowledge of sound instructional design, • Fantastic organizational and time management skills, • Strategic and creative mindset, • Meticulous attention to detail, • Expertise in training and facilitation, • Travel 50% based on clients training needs, • Education Bachelor’s Degree in Arts or Science, • Experience and/or Training 3+ years of experience as a successful sales representative selling pharmaceuticals or medical equipment. 5+ years of experience in a national sales training department with experience in curriculum development and delivery is required., • Licenses/Certificates none, • Technology/Equipment Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Suite PREFERRED QUALIFICATIONS: • Experience and/or Training 5+ years of progressively responsible experience and advancement within healthcare, pharmaceutical or biotech industry in sales, sales training, • Licenses/Certificates none, • Technology/Equipment Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Suite, Veeva or similar software, Learning Management Systems Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com. Follow us on LinkedIn | Twitter

Job Descriptionthis is an ON-SITE POSITION. MAJOR FUNCTION This position collaborates closely with the Director of Finance and Revenue Cycle and Revenue Cycle Supervisor, to ensure the seamless execution of day-to-day operations within the Billing Department. Responsibilities include organizing and prioritizing workflows, setting deadlines for finance department staff and external billing vendors, and providing analytical support to other departments on revenue cycle matters. The Revenue Cycle Specialist plays a critical role within our Federally Qualified Health Center (FQHC), overseeing efficient management of financial processes related to patient billing and reimbursement. Key tasks include conducting internal provider billing and coding audits, as well as assisting with claims follow-up. This position is pivotal in optimizing revenue generation and maintaining compliance with healthcare regulations. ESSENTIAL FUNCTIONS • Medical Coding:, • Assign accurate medical codes (ICD-10, CPT, HCPCS) to diagnoses and procedures performed by healthcare providers., • Ensure coding compliance with federal and state regulations, payer policies, and industry standards., • Review medical records to abstract relevant information for coding purposes., • Lead and support the CFO, Director of Finance and Revenue Cycle, and finance team in analyzing opportunities for business performance improvement related to coding practices., • Billing and Claims Management:, • Prepare and submit accurate medical claims to insurance companies or government payers., • Verify insurance eligibility and benefits for patients, as needed., • Assist with claims follow-up to promptly resolve billing discrepancies and denials., • Collaborate with healthcare providers and relevant department staff to resolve billing discrepancies., • Revenue Integrity:, • Provide analytical support to other departments on revenue cycle issues., • Monitor billing metrics, generate reports to track revenue performance, and identify areas for improvement., • Conduct coding audits to ensure coding accuracy and compliance with coding guidelines and regulations. Present best practices based on audits to prevent findings and recommend documentation improvements for maximum reimbursement., • Identify and rectify coding errors or discrepancies to optimize revenue cycle performance., • Compliance and Documentation:, • Maintain compliance with coding and billing regulations, including HIPAA, CPT coding guidelines, and local coverage determinations., • Ensure accurate and complete documentation of patient encounters to support coding and billing processes., • Conduct internal audits to ensure accuracy and compliance in billing practices., • Ensure timely and accurate submissions for Medicare and Medicaid WRAP billing and NJ Letter of Agreement (LOA) billing., • Revenue Analysis and Reporting:, • Generate reports and analyze revenue cycle metrics such as coding accuracy, claim submission timeliness, and denial rates., • Identify trends, patterns, and opportunities for revenue enhancement or process improvement., • Present findings and recommendations to management or stakeholders., • updates to management on billing and collection activities.ADDITIONAL RESPONSIBILITIES, • Works closely with Revenue Cycle Supervisor and Director to establish priorities in duties/responsibilities, • Work with the Patient Access department (Medical and/or Dental) to resolve billing and registration issues., • Manage relationships with outsourced revenue cycle vendor(s)., • Attend Medical Staff meetings and deliver special presentations as needed., • Collaborate with all employees to achieve Henry J. Austin Health Center's goals and objectives, following established policies and procedures., • Demonstrate willingness and flexibility to perform tasks and projects assigned in the Finance Department., • Stay updated on healthcare regulations and reimbursement trends to optimize revenue generation., • Train and educate staff on FQHC billing and coding requirements as needed., • Oversee month-end and year-end closing processes, as well as external audit preparations., • Assist in training new staff members on revenue cycle processes and procedures., • Ability to keep up with multiple deadlines, project goals, and to keep up with high volume of work., • Performs any additional duties as may be assigned by supervisor, manager or director., • Works on special projects as needed/assigned., • Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.PREREQUISITES, • Minimum of 4-5 years of experience in FQHC settings preferred with an understanding of the workings of City, State and Federal assistance programs such as LOA, HRSA, and Grants., • Minimum of 2-3 years of billing experience required in a primary care setting., • Proficiency in Athena EHR or EHR systems preferre.LICENSURE AND/OR CERTIFICATIONS, • Certified Professional Coder (CPC) Preferred., • Organization reserves the right to request certifications and/or licensures as neededEDUCATION & EXPERIENCE, • High School Diploma required, bachelor’s degree preferred, or some college combined with equivalent experience., • Knowledge of medical terminology, CPT and ICD-10 coding principles., • Proficiency in using Electronic Health Records (EHR) and billing software (Athena Preferred)., • Understanding of Medicare, Medicaid, and commercial insurance billing requirements. Provider billing experience, preferably in an FQHC or similar setting (3-5 years) with an understanding of medical insurances ie; Medicare, Medicaid, Managed Care, and Commercial insurances, and a thorough understanding of medical insurance billing basics, ie; charges, allowed amounts, payments, adjustments, denials, capitation, eligibility, coordination of benefits., • Proficient in word processing and skilled in utilizing Excel and its functionalities. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s), • Knowledge: Understanding of healthcare billing practices, compliance regulations, and reimbursement methodologies, preferably for FQHC’s. Understanding of the workings of City, State and Federal assistance programs such as LOA, HRSA, and Grants., • Skills: Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Excel, Word). Excellent writing skills with the ability to present high level data and information to senior level staff. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Abilities: Ability to multitask, prioritize workload, follow through on tasks and work independently as well as part of a team. Must be willing to take ownership of work deliverables to ensure assignments/projects are met in a timely fashion. Ability and willingness to meet critical deadlines. Ability to independently set and achieve goals. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Other: Strong communication skills, adept in both verbal and written forms. Committed to upholding patient confidentiality and delivering exceptional customer service. Skilled in fostering and maintaining effective working relationships with colleagues. Bilingual proficiency preferred. Demonstrates recognition and respect for cultural diversity. Adheres to dress code standards with a neat and clean appearance. Diligently attends annual reviews and departmental in-services as scheduled.PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting in the amount of 10lbs max. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. SALARY: $48,500 - $85,400 Powered by JazzHR OUE4oOcoiF

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible. Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Drive operational excellence behind the scenes by leading inventory, fulfillment, and stockroom execution. As a Team Captain of Off Field Operations, you will ensure processes run efficiently, coach teammates, and support overall store performance through strong execution. Your leadership helps keep the store fast, accurate, and athlete-ready. Job Duties & Responsibilities • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)., • Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc., • Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives., • Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect., • Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable. Qualifications • High School Diploma or Equivalent, • 1-3 years of experience, • Previous retail/customer-facing experience required., • Previous people leadership experience preferred Virtual Requirements • Cameras must be on during all virtual interviews., • AI tools are not permitted to be used by the candidate during any part of the interview process., • Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Job DescriptionBenefits: • Advancement opportunities in a growing company, • Monthly bonus opportunity, • Paid time off (5 days), • 401(k) matching, • Employee discounts, • Flexible schedule, • Health insurance What is Uptown? Uptown Cheapskate is rooted in sustainable fashion, upcycling, and helping the environment. We buy gently used clothing, shoes, and accessories from people in the community, paying cash on the spot or offering 25% more in store credit. We then sell those quality items in our store at huge discounts compared to retail. Every day we help the community refresh their wardrobe, express their personal style, and look and feel confident without breaking the bank. About Summit Recommerce Group (SRG) When you join an Uptown Cheapskate location operated by Summit Recommerce Group (SRG), you'll be part of something bigger. SRG is the largest multi-unit group in the Kid to Kid and Uptown Cheapskate systems, operating nearly 30 locations across six states. We're led by the original founder of Uptown Cheapskate herself. She built the brand from a single store and has never stopped investing in what makes it work: great people, strong values, and a desire to support the communities we’re in. SRG is always looking for dependable, friendly people who are driven and who take pride in keeping our stores organized, shoppable and fun. Our team members cross-train across multiple areas of the store, and advancement opportunities are real - we love to grow our people from within! SRG has aggressive growth goals backed by a corporate team so you’ll have the support to do what you do best. We’re looking for a full-time Assistant Manager to join our team. Leadership experience is appreciated, but not required. We are looking for people with the ability to lead, the willingness to learn, and the commitment to improve our store performance. Our store is part of a network of Uptown locations, and we love to promote and grow from within. We’re looking for a full time Assistant Manager to join the team at our Uptown Cheapskate Langhorne location. Store Location: 1323 E Lincoln Hwy Langhorne PA19056. Responsibilities: • Be helpful and nice to our customers - our store vibe is everything, • Presort incoming clothes, shoes, and accessories brought in from vendors (people from the community who want to sell to us), • Use our computer system to buy in and price incoming items, • Organize racks, tag and hang up clothing, • Ring out customers on the register and teach them how to sell to us, • Help make posts on our social media pages, • Merchandise! Organize clothing, handbags, and shoes, make the store look pretty!, • Opening and closing tasks (closing down systems, nightly reports, opening/closing tills), • Inventory management - transporting back stock bins to and from storage unit using a company box truck, • Assist Store Manager in leading the team Perks and Benefits: • Monthly bonus potential, • 30% employee discount, • Group Health Plan eligible, • Paid time off (5 days), • 401(k) eligibility, • Flexible scheduling that works around your life, • Real advancement opportunities within our network of nearly 30 locations, • Support from a dedicated admin team, • Cross-training and skill-building across store operations, • The backing of experienced, founder-led leadership

Cox Automotive - USA Job Family Group: Vehicle Operations Management Level: Individual Contributor Flexible Work Option: Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift: Variable Compensation: Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. * If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 * $3500 New Hire Bonus - 50% after 30 days and 50% after 180 Days Cox Fleet keeps your fleet moving! Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. To support growth of the company, Cox Fleet is currently hiring a Mobile Trailer Technician II to join our team! This is a dedicated on-site position and we do not provide emergency side of the road type of repairs. If you are looking for a new place to call home, we would love to talk to you! The Mobile Trailer Technician II will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light repairs, and other duties as assigned such as trailer brakes, air lines, auxiliary pumps, and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body and framework. Work performed at the customer's site. The Mobile Trailer Technician II can perform more advanced repairs under the supervision of a Sr Mobile Trailer Technician or higher. The Mobile Trailer Technician II assists Sr Mobile Trailer Technician or higher Technicians with repairs and continues to learn additional advanced mechanical skills. A successful Mobile Trailer Technician II complies with all company policies and achieves high level performance metrics. • Preventive Maintenance and repairs on ThermoKing, Carrier and other refrigeration equipment, Preventive maintenance and repair, DOT inspections on Freightliner and Mack Trucks, trailers out of Service Truck with little or no supervision., • Diagnose and repair/replace compressors, coils, electrical components, etc, • Always follows and complies with safe operating practices and procedures., • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation., • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle., • Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job., • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations., • Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations., • Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards., • Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment., • Respond to call center dispatched unscheduled service and maintenance request., • Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jacks., • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company issued iOS device and our proprietary TRAIT application, • Accurately complete DOT forms and all other forms of documentation in a timely fashion., • Work with a high degree of independence and manage own daily schedule., • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times., • Obtain parts from approved local and national vendors as necessary for the repairs to be performed., • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes., • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT., • Participate and complete all-in company required safety training., • Establishes and maintains good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing., • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections., • Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers, • Adhere to company policies, processes, and procedures., • Remain up to date on safety protocols and procedures., • Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework., • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives., • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges., • Assist Mobile Trailer Technician I with diagnostics., • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field., • At least 3 years of experience with refrigerated equipment, • Possess and supply a set of hand tools necessary to perform required job duties., • Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months., • Obtain 608/609 certification within eighteen (18) months., • This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment., • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required., • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older., • Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File. Required or Obtained Within 18 Months: • ASE T8 (PMI) certification Preferred Certifications: • ASE 608/609 certification*, • ASE T4 (Brakes) certification, • ASE T5 (Suspension) certification, • ASE T6 (Electrical and Electronic Systems), • ASE T7 (HVAC) certification, • Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible. Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas. As a Team Captain of On Field Operations, you will coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience. Join a team that brings energy, precision, and teamwork to every shift. Job Duties & Responsibilities • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)., • Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc., • Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives., • Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect., • Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable. Qualifications • High School Diploma or Equivalent, • 1-3 years of experience, • Previous retail/customer-facing experience required., • Previous people leadership experience preferred Virtual Requirements • Cameras must be on during all virtual interviews., • AI tools are not permitted to be used by the candidate during any part of the interview process., • Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Cox Fleet headquartered in Indianapolis, is one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide. We are currently hiring a Mobile Diesel Technician II. The Mobile Diesel Technician II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Duties: • Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment., • Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc., • Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc., • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges., • Road test vehicles to diagnose malfunctions and to ensure that they are working properly., • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives., • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation., • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle., • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations., • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations., • Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks., • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application., • Accurately complete DOT forms and all other forms of documentation in timely fashion., • Work with a high degree of independence and manage own daily schedule., • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times., • Obtain parts from approved local and national vendors as necessary for the repairs to be performed., • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes., • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT., • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. Requirements: • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field., • At least 3 years of experience with refrigerated equipment, • Possess and supply a set of hand tools necessary to perform required job duties., • OEM training and certifications are preferred., • Participate in and complete all-in company required training, • This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment., • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required., • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older., • Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File. Required Certifications or Obtained Within 18 Months: • ASE T8 (PMI) certification, • ASE 608/609 certification* Preferred Certifications: • ASE T2 (Diesel Engines) certification, • ASE T3 (Drivetrain) certification, • ASE T4 (Brakes) certification, • ASE T5 (Suspension) certification, • ASE T6 (Electrical and Electronic Systems), • ASE T7 (HVAC) certification, • ASE A8 (Engine Performance) certification, • ASE L1 (Advanced Engine Performance Specialist), • ASE L2 (Electronic Diesel Engine Diagnosis Specialist) certification Skills & Abilities: • Understand the implications of new information for both current and future problem-solving and decision-making., • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work, • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks., • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner., • Engages in effective two-way communication with individuals and groups., • Ability to determine the type of tools and equipment needed., • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer., • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Why Cox Fleet? • Weekly pay get paid every Friday for added convenience and financial flexibility, • Safe driving & tech efficiency bonuses, • Safety boots & safety glasses reimbursement, • Extreme weather gear (cold & hot), • Uniforms provided with laundry service where available, • Take the service truck home daily (stop paying for gas!), • Tablet & company cellphone provided, • Technical training provided to advance your career, • Dedicated career path Over 50% of our front-line managers are promoted from within, • Benefits: Health, dental, vision insurance starts DAY ONE of employment. 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. Tuition Assistance/Reimbursement Adoption/Surrogacy assistance Pet Insurance Multiple ERG, diversity groups, and company paid volunteer hours. Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.

We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets. What You'll Do • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force, • Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away, • You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed, • Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager, • Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT, • Assist with planogram changes including store map, wall, fixture, & merchandising mix, • Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners, • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft, • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy, • Help develop and retain a super collaborative, passionate team to run your store alongside you, • Any other activities as assigned by your Store Leader What You'll Need • At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!, • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps, • A high school diploma or GED equivalent, • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $16.45 - $18.95 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Under the general direction of the Nurse Care Manager, does the work involved in referrals, scheduling appointments, filing, abstracting data and maintaining files in current condition; assist the nursing staff with patients as deemed necessary in accordance with established philosophy by the health center, does related work as required for the various departments. Communicates with physicians and team members about changes in patient's clinical condition, including results of diagnostic studies and symptomatology. Essential Functions: • Completes patient referral documents and pre-certifications in time frames determined by the Health center. Follow the referral guidelines and provide appropriate clinical information to specialists., • Assists team and clinical staff with ancillary testing point of care testing and other clinical duties as assigned., • Follows the direction of the Nurse Care Manager, by assisting the nursing staff with patient care as deemed necessary., • Maintains accurate and complete documentation in paper and electronic medical records and assures confidentiality of all information related to patients., • Obtains the signatures, reports, and other items required to complete the medical records., • Brings unusual, inaccurate and/or interesting material to the attention of the Nurse Care Manager., • Assists in maintaining and utilizing a variety of health record indexes, storage, recall, and retrieval systems, including automated data processing systems., • In-puts data into various computer programs including the electronic medical record according to the tabs. Scans lab and reports in chart according to tabs and filing system., • Assists in the maintenance of essential medical records and files., • Scans lab reports in charts., • Receives callers, determines their reasons for visiting the office, provides them with the required information according to procedures and sees that within the medical assistance scope, the desired objectives are achieved., • Exhibits professional conduct with patients and fellow employees., • Demonstrate team collaboration to facilitate joy in the work place., • Receives sorts and distributes incoming correspondence., • Notify patients to bring appropriate documents for registration and verify insurance eligibility when scheduling patient appointments., • Adhere to scheduling rules for scheduling of appointments confirmation calls and follow-up for no show including DNKA., • Participate with population management in collaboration with the clinical and care teams as directed by using multiple templates tools: including preventive templates, health maintenance template, CEM, Business Objects reports, UDS reports and Performance Improvement Projects, Quality Improvement and Quality Assurance and any other plans or process to improve patient outcomes., • Performs varied clerical duties. Adhere to team daily chart check list for patient chart preparation prior to and during patient visits., • Responsible for the maintenance of certain log books and buckets as assigned by the department manager., • Prepares and assist on departmental projects, form completions, and reports., • Greets all patients/clients/customers via telephone or directly in a personal and professional manner., • Assumes other duties as assigned by Unit Manager/Supervisor., • Demonstrates flexibility and cooperation in relation to workplace staffing and manpower needs by rotating on an emergent basis and assisting the various departments and satellites as able., • Demonstrates consistent effort to maintain sound working relationships with subordinates, peers and superiors., • Assists in the preparation and maintenance of patient rooms, sterile instruments, equipment and supplies to assure efficient patient interaction., • Perform inventory of supplies and equipment., • Performs work-related duties in safe manner utilizing sound work practices as related to use of universal precautions, personal protective equipment, etc., • Seeks guidance and validation from appropriate clinical/management resources when necessary., • Consistently utilizes appropriate lines of authority as necessary., • Wear a clearly visible identification badge indicating his or her name and credentials., • The designated certified medical assistant may administer subcutaneous and intramuscular injections under the direction of a physician., • The designated certified medical assistant cannot read or interpret PPD., • Participate in vaccine boot camp and vaccinations as required within scope of practice. Additional Responsibilities: • Assist staff with Spanish interpretation if bilingual in Spanish., • Attend job related training as mandated., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Nurse Care Manager. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Requirements: Education & Experience: • High school diploma or general education degree (GED) required., • Completion of an accredited Medical Assistant Course required., • Minimum one (1) year related experience and/or training; or equivalent combination of education and experience. Licensure and/or Certifications: • The Certified Medical Assistant must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the National Board of Medical Examiner., • Must hold current certification in Basic Life Support., • Ambulatory Surgery Technician Certification is required for employees who sterilize surgical and medical instruments. The employees who are required to sterilize instruments must pass the Certification Board for Sterile Processing and Distribution, INC. (CBSPD), Ambulatory Surgery Technician Exam within 6 months of hire. Knowledge, Skills, Abilities and Other (KSAO's): • Bilingual (English/Spanish) preferred., • Pass proficiency testing in Spanish (if bilingual) within 30 days of notification of testing requirement., • Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence; effectively present information in one-on-one and small group situations to, clients and other employees of the organization., • Computer literacy., • Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of common software packages necessary to perform the functions of the position., • Ability to review and abstract data from patient records., • Ability to work well with others and to assist the public cooperatively and courteously., • Excellent communication and interpersonal skills., • Recognize and respect cultural diversity., • Team work and collaboration, • Meets dress code standards; appearance in neat and clean., • Completes annual educational requirement., • Maintains regulatory requirements., • Reports to work on time and as scheduled; completes work within designated time., • Wears identification while on duty; uses computerized punch time system correctly., • Maintains patient confidentiality at all times., • Completes in-services and returns in a timely fashion., • Attends annual review and department in-services, as scheduled., • Attends a minimum of 10 staff meetings annually; reads monthly staff meeting minutes., • Represents the organization in a positive and professional manner., • Actively participates in performance improvement and continuous quality improvement (CQI) activities., • Complies with all organizational policies regarding ethical business practices., • Communicates the mission, visions and goals of the facility, as well as the focus statement of the department. Physical & Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Salary: $44,100 - $60,800

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. Job Description The Senior Operator is responsible for the timely execution of daily production requirements, achieving safety, housekeeping, quality and rate objectives and participating in continuous improvement activities as directed. The Senior Operator must be able to work independently within the framework of a team while demonstrating a positive attitude. Specific Responsibilities: • To understand and comply with all Sika safety, site security and environmental policies., • Achieve established housekeeping objectives adhering to established best practices and ensuring work areas are maintained and left in a clean and orderly fashion., • To execute production processes according to established quality guidelines while reporting process variations in a timely fashion., • To understand and attain the daily production schedule., • To ensure that production processes achieve optimum rate-of-output., • To ensure proper set-up of materials and good operating condition of the equipment prior to executing batch making processes and to assist as directed with the set-up for incoming shifts., • Complete SAP order confirmations in an accurate and timely manner. Senior Operators may assist with other SAP related processes including return-to-stock orders and materials requisitioning., • To execute production activities including batch making, packaging of finished goods, product set-ups and changeovers and other production activities as directed by the Production Supervisor / Manager., • To operate and maintain equipment according to best practices and assist in preventive maintenance activities and troubleshooting as needed., • To work with a positive attitude and as a team towards a common goal., • Guide, assist and train new and temporary employees., • To lead, participate or support continuous improvement activities as directed by Management., • To execute other projects or activities to-be-determined as directed by Management. Qualifications • Education: High school diploma or GED required., • Competency: Demonstrated batch making competency in one or more Sika manufacturing processes., • Experience: Approximately 1 year experience as a Sika Operator or extensive manufacturing experience in a similar industry Special Requirements/Competencies: • Must be able to read, write, speak and comprehend English, • Must have good math skills, including the ability to work with fractions, decimals and percentages., • Must have the ability to develop process expertise in order to facilitate troubleshooting., • Must be able to maintain an excellent attendance record., • Must be flexible to work any shift and overtime as business requires., • Must be self-motivated and able to establish and maintain effective working relationships with others., • Must be able to operate a forklift and other equipment as trained Additional Information • 401k with Generous Company Match Bonuses Medical, Dental, and Vision Benefits Paid Parental Leave Life Insurance Disability Insurance Paid time off, Paid holidays Floating holidays + Paid Volunteer Time Wellness/Fitness Reimbursements Education Assistance Professional Development Opportunities Employee Referral Program & More! Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience. What You'll Do • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force, • Cover the sales floor zone and ensure that assigned areas are up to visual standards, • Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix, • Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners, • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft, • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy, • Smells like Team Spirit you love communicating and working as a team to get the job done, • Any other activities as assigned by your Store Leader What You'll Need • Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!, • Superpowers in providing customer service and selling, • You'll have to be at least 16 years of age to join the fandom force, • Avenger-like collaboration and communication skills, • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $15.95 - $16.45 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year. Looking for career growth? 60 stores a year means 4-5 new districts and 1 new region a year. We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Create and promote a friendly, professional environment with customers, supervisors, and co-workers. Maximize store volume in accordance with all store and Company goals, policies, procedures, etc. Recruit, interview, select and hire store associates. Recommend associates for promotion and salary adjustments. Recommend underperforming associates for performance improvement, discipline and/or termination. Ensure customer service is being maintained throughout the business day. Maintain an orderly system for planning, coordination, follow-through and completion of tasks, which result in the achievement of store and Company goals. Ability to understand priorities and the sense of urgency of the business, adjusting directions/scheduling when necessary to meet store needs and the demands of the business. Ensure the store maintains excellent visual presentation at all times, by presenting a fashion statement throughout the store. Ensure proper scheduling, within payroll budgets, floor coverage and floor management to maximize store volume. Implement and follow all loss prevention procedures to minimize store shrinkage. 3+ years previous store management experience, in a women's apparel specialty store is required. Skills Required: • Excellent ability to train and motivate staff, • Able to handle multi-tasks, • Friendly and courteous with a positive attitude, • Strong interpersonal skills, • Able to organize and prioritize work, • Must be punctual, • Must be organized, • Must have great attention to detail, • Must be a team-player We offer great compensation and benefits package, and room for professional growth and development.

If you're looking for that next step in your career, make it famous! To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, "I'll take it" and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling. What You'll be Doing • Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you'll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection., • Elevate to Your Goal-Crushing Era: You'll bring your best to each day, take accountability for your goals and their impact on Famous Footwear's overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!, • Ace Retail Operations: You'll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker from pricing to inventory, nothing gets past your keen eye for detail. You've got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable., • Connect the Dots: Your high standards will keep you sticking to company policies. You don't shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!, • Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave., • Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you're the type of person to uplift and support others., • Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you're a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fitand that Famous Feeling. Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Perks You'll Enjoy! • Our Shoe Discounts: No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds., • Relaxed Dress Code & Small Team Environment: You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work., • Daily Access to Pay: Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet, • Ease of Transferring Locations: We have over 850 store locations you can easily transfer within., • Career Development and Learning Opportunities: We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices., • Employee Assistance Programs: Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone., • Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com., • Has a High School Diploma/GED., • Proficient working knowledge of general retail practices and procedures., • Some retail store management experience or relevant management experience in lieu., • Previous experience being on a team and motivating others to accomplish a goal., • Manages multiple tasks and communicates direction set by the store manager., • Demonstrated ability to mentor and train Associates on selling and operational processes., • Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours., • Has basic computer skills., • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;, • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;, • Ability to be mobile on the sales floor for extended periods of time., • Knowledgeable in general retail practices and procedures needed to keep things running smoothly., • Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together., • Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager., • Skilled at mentoring and training associates on selling and operational processes., • Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours. Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel greatfeet first. Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems. Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits. Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards. This position reports to our Store Visual Manager (Based on volume). Sales and profit • The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions. Fashion Knowledge • Ensure you are up to date with current fashion trends, • Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards Direct Customer Service • Ensure you meet customer expectations on direct service according to H&M standards., • Support the store to achieve an excellent customer experience. Indirect Customer Service • Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store., • Create a clear red thread from windows to A-area with wearable buying suggestions., • Ensure high-quality garment presentation every day together with the store team, • Maintain clear customer flow through fixture placement and navigation in line with H&M standards, • Launch and maintain all sales campaigns and activities on time and according to H&M standards. Commercial Routines • Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets, • Adapt the store planning according to store needs and budget from the Commercial plan, • Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities Visual Store Operational Routines • Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions, • Complete all sales floor and window morning routines daily before the store is open, • Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset., • Keep visual room organized and safe., • Keep all Visual materials in the store current and share information with the team on seasonal changes., • Paint & maintain the windows as necessary. Team The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled. Training and Development • Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook, • Maintain overview, follow up, and give feedback while executing floor moves together with the store team., • Seek Visual Merchandiser potential for succession Communication and Legal Requirements • Ensure that all communication in the windows and sales floor complies with local legislation Back of House Routines • Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures, • Work with timekeeping and scheduling system including approving timesheets, • May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store Security • Promote employee and customer safety, • Resolve health & safety, legal, and security issues, • Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team Financial Accountability • None

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results. C.A Ferolie, a 75-year-old family-run and established business, is looking for a full time Retail Sales Representative to maintain our products in grocery stores and supermarkets in Philadelphia, PA and NJ. Must have a valid driver's license, a reliable car, and be willing to drive to ALL assigned the locations: • Philadelphia, PA, • Norristown, PA, • Bodentown, NJ, • Hamilton, NJ Salary: $35,000 / year Schedule: Monday - Friday What we have to offer: • 401k Match, • Work Life Balance, • Health Benefits, • Mileage Reimbursement, • PTO Pay What you will do: • Use a computer tablet to enter information., • Service and order reading glasses., • Set up point-of-sale racks and signage as necessary., • Ensure all new items are cut in and in good selling condition., • Develop and maintain relationships with Store Management and Retail Associates during In-Store Visits., • Communicate all issues in an effective and timely fashion. Requirements: • Have your own car/reliable transportation to travel to designated stores., • Willing to travel to multiple locations, • Overnight travel required, • Driver's License is a MUST, • Pass driver's license check, • Reliable and responsible for the work they accept on behalf of the company., • Good communication skills to maintain a good business relationship with Store Management and Retail Associates during In-Store visits., • Able to lift up to 50 lbs.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Responsible for the design, development, and implementation of training materials for current and future products., • Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management designed to improve the effectiveness of all field teams., • Establish learning & development objectives and initiatives that translate strategy into actionable, goal-oriented behaviors of high performing commercial field teams., • Work with sales Leadership and other cross-functional departments to support new hires from onboarding, completion of new hire training and ongoing skill development, • Demonstrate a high level of collaboration with leadership including sales, marketing teams, commercial operations, market access, human resources, and information technology to ensure efficient onboarding processes are in place and increase the speed to competency., • Deploy learning programs across onboarding, home study curricula, live/virtual training programs, area/regional meetings and national sales meetings/POAs., • Proactively assesses knowledge gaps within field teams in collaboration with appropriate colleagues, seeks opportunities to address gaps through training initiatives and programs., • Learn new disease state materials and be prepared to implement training of these materials in a timely fashion., • Evaluate the competency levels of training class participants providing detailed evaluations and feedback in a timely manner., • Work with sales management to formulate a development plan, • Ensure that all activities and materials are compliant with internal regulatory and legal requirements., • Partner effectively with Sales, Medical/Clinical, Legal, Regulatory, and any other strategic partners to develop and deliver training as needed., • Collaborate with cross functional partners to guide, manage LMS (Learning Management System) administrator and any distance learning technology for commercial field team., • Efficiently manages vendor partners from selection through content development and deployment., • Collaborate with medical and commercial teams to conduct presentation skills training for speakers., • Participate in research to assist in development of future materials to enhance training. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Bachelor's degree required, • Experience and/or Training:, • 3+ years of experience as a successful sales representative selling pharmaceuticals or medical equipment with 6+ years of experience in a national sales training department with experience in curriculum development and delivery is required., • Previous experience in a pharmaceutical training environment is mandatory, • Previous experience in pharmaceutical sales environment with exposure to training is required, • Experience in supporting all aspects of a detailed, multi-component program from concept to completion in a fast-paced, deadline-driven environment, • Product launch experience or major new indication launch experience preferred, • Excellent written, verbal and interpersonal communication skills, • Superb track record in developing and executing successful training programs, • Highly computer literate with proficiency in MS Office and related business and communication tools, • Familiar with traditional and modern training processes and adult learning principles, • Working knowledge of sound instructional design, • Fantastic organizational and time management skills, • Strategic and creative mindset, • Meticulous attention to detail, • Expertise in training and facilitation, • Travel 50% based on clients training needs OUR CULTURAL BELIEFS Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com .

If you're looking for that next step in your career, make it famous! To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, "I'll take it" and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling. What You'll be Doing • Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you'll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection., • Elevate to Your Goal-Crushing Era: You'll bring your best to each day, take accountability for your goals and their impact on Famous Footwear's overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!, • Ace Retail Operations: You'll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker from pricing to inventory, nothing gets past your keen eye for detail. You've got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable., • Connect the Dots: Your high standards will keep you sticking to company policies. You don't shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!, • Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave., • Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you're the type of person to uplift and support others., • Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you're a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fitand that Famous Feeling. Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Perks You'll Enjoy! • Our Shoe Discounts. No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds., • Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work., • Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet, • Ease of Transferring Locations. We have over 850 store locations you can easily transfer within., • Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices., • Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone., • Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com., • Has a High School Diploma/GED., • Proficient working knowledge of general retail practices and procedures., • Some retail store management experience or relevant management experience in lieu., • Previous experience being on a team and motivating others to accomplish a goal., • Manages multiple tasks and communicates direction set by the store manager., • Demonstrated ability to mentor and train Associates on selling and operational processes., • Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours., • Has basic computer skills., • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;, • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;, • Ability to be mobile on the sales floor for extended periods of time., • Knowledgeable in general retail practices and procedures needed to keep things running smoothly., • Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together., • Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager., • Skilled at mentoring and training associates on selling and operational processes., • Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours. Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel greatfeet first. Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems. Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits. Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience. What You'll Do • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force, • Cover the sales floor zone and ensure that assigned areas are up to visual standards, • Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix, • Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners, • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft, • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy, • Smells like Team Spirit you love communicating and working as a team to get the job done, • Any other activities as assigned by your Store Leader What You'll Need • Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!, • Superpowers in providing customer service and selling, • You'll have to be at least 16 years of age to join the fandom force, • Avenger-like collaboration and communication skills, • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $15.95 - $16.45 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Entity: Clinical Care Associates (CCA) - Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of Penn Medicine Medical Group (PMMG) - Princeton Location: Heightstown Medical Associates Hours: Full-Time In collaboration with leadership, the Practice Manager provides strategic operational leadership, supervision and direction in regards to all administrative, financial, regulatory, quality, human resources, patient/employee satisfaction, and clinical aspects for the following scope: • 10+ = # of staff directly and indirectly managed, • 15,000+ = # of budgeted annual visits, • Complexity Factors (may likely involve some of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations. Ensures management of daily practice operations run efficiently and effectively – including: • patient scheduling, billing, and coordination of services/facility(ies), • providing quality care to patients; championing quality initiatives with the providers and staff, • maintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicators, • achieving financial goals related to budget, • offering a collaborative work environment that values professional ownership/accountability for physicians and staff as demonstrated through retention and engagement/satisfaction scores, • regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices, • complying with regulatory requirements, • serving as liaison to embedded specialists, external stakeholders, other UPHS providers and acts as point person for general facility management, • managing (directly and indirectly) practice staff Responsibilities: • Internal Relationships: Employees - Regularly meets with employees to improve communication and to build productive relationships (staff and physicians). Solicits feedback on how to improve performance and provides constructive feedback. Employee Communication - Continuously communicates to physicians, and staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. Internal Partnerships – As requested, will work with leadership, clinical leadership, affiliates and suppliers in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth. Participates in operational integration of programs by ensuring alignment of communication with department, entity, and practice Leadership and staff., • External Relationships: Customer Relations - Personally spends time with staff, physicians, patients, and patient families, to understand their respective needs and expectations, to build relationships, and to gauge patient/customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of customer satisfaction for all key customer groups. Facility Management: Develops positive relationships with building owner, construction, township and other personnel, as needed. Clinical Service Groups & Product Service Lines – As requested/needed, supports leadership in partnering with affiliates to develop mutually beneficial clinical, operational and marketing programs. Professional Associations & Benchmarking – As requested/needed, interfaces with relative industry associations as a representative of the organization and to identify benchmarks. Development – Identifies and participates in development activities as appropriate. Applies learning for improved performance., • General Accountabilities: Demonstrates understanding and ownership of how his/her role contributes to achieving success. Demonstrates a personal commitment to ensuring a clean and safe working environment for patients and employees. Uses resources wisely. Strives to understand and value differences in others’ race, gender, nationality, and age – modifies interactions as needed to accommodate diverse needs of the patient/family. Participates in Entity and Department wide initiatives for Patient / Employee safety, • Strategic Planning Processes: Role may require collaboration with department and entity Leadership team in implementing department/ entity strategic plan and budget including prescribed strategic imperatives and measures of success at the practice As requested/needed, participate in program development efforts at the practice; including analysis, resource planning, and space/facility management., • Patient Care Processes: Ensures all entity patient care related processes (patient registration/scheduling, medical records, clinical patient care, patient flow through office, etc) deliver high quality and efficient care to patients and their families. Provides hands-on coverage where needed and appropriate. Ensures practice environments of care are clean, safe and patient friendly. Ensure all outsourced services meet agreed upon service standards in support of all patient care processes Ensures that teams and individuals have the clinical, information and organizational tools to serve our patients and customers effectively and efficiently Resolves all patient/family concerns in a timely fashion Proactively identify problem areas, define plan for solution, take ownership of the plan, implement/monitor the plan’s effectiveness., • Clinical Effectiveness and Quality Improvement: Supports the creation of clinical effectiveness targets, improvement plans and reporting systems to ensure the delivery of high quality, effective and efficient patient care Supports leadership to attain performance measurement and management system for key areas: access, quality, service and value. As needed, provides leadership to attain clinical effectiveness targets and strategies annually (part of budget process)., • Regulatory Compliance: Ensures all areas of accountability are compliant with all federal, state and local regulatory standards and requirements, including DOH, TJC, FDA, HIPAA, HCFA, DPW, OSHA and others for practices under their leadership. Complies with yearly education requirements including HIPAA, OSHA, Safety, and CLIA. If applicable, manages the audit/survey process for the practice(s), • Change Management Provides support to entity and practice leadership to proactively develop change management strategies for major organizational and practice activities and events Implements change management strategy within the practice in alignment with entity/UPHS objectives. Communication plans are effectively implemented Ensure appropriate follow-up of major issues Manage routine and crisis communications throughout the practice/community as they arise Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation., • Financial Management Employee Payroll – Review, edit, approve all timecards bi-weekly; review overtime utilization and manage appropriately, manage employee and physician schedules and time off requests. Accountability for Practice financials including: Practice expense and revenue variances, AR indicators including write-offs; maintain understanding and find root causes for variances Entity Compliance and Management Control - Ensure regional/practice operations fully utilize appropriate financial controls and are in compliance with Federal, State, Professional and local financial requirements. Revenue Cycle Management –Provides practice revenue cycle management/oversight. Ensure practice alignment with all standards. Managed Care/Payer Management – Support implementation of managed care contracts and operational processes., • Participation in the following duties may be assigned at the discretion of department and/or entity leadership: Practice Financial Strategies & Policies- Support the Operational and Finance Leadership teams in developing and implementing common financial systems and standards in a coordinated and efficient manner. Practice Budgeting and Operating Planning Analysis Assists in the development and implementation of capital and operating budgets using system wide standards and processes. Partners with department, practice leadership, and entity leadership team in developing performance targets, reporting variances and creating remediation plans., • General Accountabilities Practice Schedules: Manage coverage in the practice to ensure adequate staffing for clinic operations. Office Supplies: Manage the efficient usage and ordering of office supplies to ensure adequacy Reporting: On a regular basis, to assess practice efficiency and/or to identify areas for improvement, run reports, analyze data, and generate summary findings to communicate to stakeholders. If Applicable, Research: Provide support to physicians in their research initiatives, such as ensuring compliance with the protocols and working together to implement research goals with clinic operations. If Applicable, Academic: Provide support to physicians for their academic involvement, such as CV/CME updates, credentialing, reimbursements, etc. Other Accountabilities: responsibilities may vary based on specific department/practice needs., • Recruitment & Retention Selects practice staff who can demonstrate both the professional requirements and UPHS core values Creates a work environment that is aligned with UPHS Core Values. Ensures new hires are provided adequate orientation and training to display competence, • Performance Management Clearly defines work expectations Recognizes and rewards individuals for a job well done. Addresses performance issues immediately and directly. Conducts performance appraisals annually Ensures self and staff are compliant in mandatory trainings (KL) and competency assessments (if applicable), • Development Assists staff in addressing challenges and skill deficits. Assigns work that uses staff skills and talents, provides responsibility and challenge, allows for creativity, and offers leadership opportunities. Continually provides guidance and support to team members. Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans. Development plans in place and reviewed annually., • Organization Health Is easily accessible to physicians, and staff members. Establishes and ensures effective and ongoing communication. Workforce Planning When requested and appropriate, develop talent management and succession plans for current and future staffing needs. Requirements: • H.S. Diploma/GED (Required), • Associate of Arts or Science (Preferred), • Education Specialization: Equivalent Experience: And 4+ years Relevant experience, including at least 1 year prior management experience in a healthcare setting (Required), • Degrees may be considered in lieu of total experience We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Salary Range: $57,886.40 - $96,491.20/Annually based on 40 hours per week As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education. Click _ for information on UPHS’s Benefits. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Job DescriptionStarting at $47,840 MAJOR FUNCTION Under the supervision of the Nurse Care Manager and/or Director of Nursing provides professional nursing services on regular and/or emergency basis in accordance with established philosophy during business hours and as assigned. Communicates with physicians and team members about changes in patient's clinical condition, including results of diagnostic studies and symptomatology. Responsible for related duties including but not limited to, ESSENTIAL FUNCTIONS. ESSENTIAL FUNCTIONS • Prepares assigned patients for examinations and treatments following established nursing procedures., • Assists provider during examination and treatment as well as provide clinical services as directed by written orders and in professional manner following acceptable standards for a Licensed Practical Nurse as written by the NJ State Board of Nursing., • Observes patient, records significant conditions and reactions in medical record and notifies manager or provider of patient's condition and reaction to drugs, treatments and significant incidents., • Takes temperature, pulse, blood pressure and other vital signs to detect deviations from normal and evaluate condition of patient. Report abnormal finding to Provider or Registered Nurse., • Adhere to team daily chart check list for patient chart preparation prior to and during patient visits., • Under the supervision of nursing administration and/or provider staff the LPN can assign tasks to the ancillary staff persons in the absence of the nurse care manager., • Instructs and counsels patients and/or significant others (with patient consent) regarding current health condition and health maintenance. Assists in appropriate patient referral and follow-up., • Maintains accurate and complete nursing documentation in medical record using appropriate templates and forms nursing and assures confidentiality of all information related to patients., • Assists provider and clinical team staff with ancillary testing and other clinical duties as assigned., • Receives callers, determines their reasons for visiting the office, provides them with the required information according to procedures and ensures that within the LPN’s scope of practice, the desired objectives are achieved., • Demonstrates knowledge of accepted nursing standards through their use in all decision making and patient care., • Assists in the preparation and maintenance of patient rooms, sterile instruments, equipment and supplies to assure efficient patient interaction., • Assists in maintaining and utilizing a variety of health record indexes, storage, recall, and retrieval systems, including automated data processing systems, • In-puts data into various computer programs including but not limited to the electronic medical records system according to the tabs. Scans lab and reports in chart according to tabs and filing system., • Completes patient referral documents and pre-certifications in the time frames determined by the Health center. Follow the referral guidelines and provide appropriate clinical information to specialists. Responsible for the maintenance of certain log books as assigned by the department manager., • Assists in the maintenance of essential medical records and files., • Set self-management goal and assist other clinical team with goals., • Notify patients to bring appropriate documents for registration and verify Insurance eligibility when scheduling patient appointments., • Adhere to scheduling rules for scheduling of appointments confirmation calls and follow-up for no show including DNKA., • Participate with population management in collaboration with the clinical and care teams as directed by using multiple templates tools: including preventive templates, health maintenance template, CEM, Business Objects reports, UDS reports and Performance Improvement Projects, Quality Improvement and Quality Assurance and any other plans or process to improve patient outcomes., • Demonstrates consistent flexibility and cooperation in relation to workplace staffing and manpower needs by rotating on an urgent basis and assisting the various departments and sites as directed., • Demonstrate team collaboration to facilitate joy in the work place., • Demonstrates self-directed learning through participation in staff education and in-service programs., • Prepares and assist on departmental projects, form completions, and reports., • Participates in Quality Assessment activities as assigned., • Seeks guidance and validation from appropriate clinical/management resources when necessary., • Demonstrates consistent effort to maintain sound working relationships with subordinates, peers and superiors., • Greets all patients/clients/customers via telephone or directly in a personal and professional manner. Promotes positive patient relations., • Exhibits professional conduct with patients and fellow employees, • Consistently utilizes appropriate lines of authority as necessary., • Participate in all workflows within scope of practice. ADDITIONAL RESPONSIBILITIES:, • Assist staff with Spanish interpretation if bilingual in Spanish., • Attend job related training as mandated., • Maintains current licensure, • Completes Continued Education requirements to maintain licensure as directed by the NJ state board of nursing, • Meets dress code standards; appearance in neat and clean., • Maintains regulatory requirements., • Reports to work on time and as scheduled; completes work within designated time., • Wears identification while on duty; uses computerized punch time system correctly., • Maintains patient confidentiality at all times., • Completes in-services and returns in a timely fashion., • Attends annual review and department in-services, as scheduled., • Attends a minimum of 10 staff meetings annually; reads monthly staff meeting minutes., • Represents the organization in a positive and professional manner., • Actively participates in performance improvement and continuous quality improvement (CQI) activities., • Complies with all organizational policies regarding ethical business practices., • Communicates the mission, visions and goals of the facility, as well as the focus statement of the department., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Nurse Care Manager. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Graduate of an accredited School of Professional Nursing (L.P.N.) required, • Two (2) years’ experience as a L.P.N. preferred; previous experience in public health or primary care setting beneficial. LICENSURE AND/OR CERTIFICATIONS: • Must hold current and valid New Jersey Professional Nursing License., • Must hold current certification in Basic Life Support., • Ambulatory Surgery Technician Certification is required for employees who sterilize surgical and medical instruments. The employees who are required to sterilize instruments must pass the Certification Board for Sterile Processing and Distribution, INC. (CBSPD), Ambulatory Surgery Technician Exam within 6 months of hire. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Bilingual (English/Spanish) preferred;, • Pass proficiency testing in Spanish (if bilingual) within 30 days of notification of testing requirement., • Capable of working with computers and software applications suitable for health care environment., • Computer literacy and proficiency, • Excellent communication and interpersonal skills., • Ability to work well with others and to assist the public cooperatively and courteously., • Ability to maintain client confidentiality. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Powered by JazzHR ArNRAtQsBe

Job DescriptionON-SITE POSITION MAJOR FUNCTION The Medical Office Manager role will ensure good business practices for the organization while the clinicians focus on providing health care. They will fully be engaged in the unique environment and clientele of a healthcare setting, as well as interacting with clinicians and complying with governmental regulations. The Medical Office Manager is responsible for the non-clinical aspects of the day-to-day operations in the medical office environment while working with HJAHC staff, outside physician offices, hospitals, another healthcare facility and stakeholders. ESSENTIAL FUNCTIONS • Oversee medical service activities and personnel, • Plan and coordinate patient schedules, • Keep budget in check, • Order medical and office supplies, • Design and implement office policies and procedures, • Supervise and lead office staff, • Oversee and manage paperwork for patient care, medical compliance, and all levels of reporting, • Ensure positive collaboration between doctors and nurses, • Arrange informational materials for patients, • Keep inventory records, • Ensure adherence to healthcare laws, rules and regulations, • Answers phones, makes copies, schedules appointments and maintains supplies, • Provides support to nursing and clinical staff for using the electronic medical records system, Athena, • Administers and maintains patient records, breaks down medical charts for record keeping and coordinates billing., • Maintains a line of communication between the patient and clinical staff, and communicates with clinical staff to ensure all appropriate patient information is gathered., • Assists the Director of Nursing in the development of policies and procedures that govern nursing services and other services under his/her position control., • Conducts monthly office assessments at all clinical department levels. ADDITIONAL RESPONSIBILITIES:, • Attend job related training as mandated., • Meets dress code standards; appearance in neat and clean., • Reports to work on time and as scheduled; completes work within designated time., • Wears identification while on duty; uses computerized punch time system correctly., • Maintains patient confidentiality at all times., • Completes in-services and returns in a timely fashion., • Attends annual review and department in-services, as scheduled., • Attends a minimum of 10 staff meetings annually; reads monthly staff meeting minutes., • Represents the organization in a positive and professional manner., • Actively participates in performance improvement and continuous quality improvement (CQI) activities., • Complies with all organizational policies regarding ethical business practices., • Communicates the mission, visions and goals of the facility, as well as the focus statement of the department., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Supervisor REQUIREMENTS: EDUCATION & EXPERIENCE: • High school degree required; Associates or Bachelor's degree in Business Administration or Health Care Administration preferred., • Preferred minimum of 2 (two) years supervisory experience, • Minimum of 2 to 3 years in a medical office setting. LICENSURE AND/OR CERTIFICATIONS: • Must hold current certification in Basic Life Support., • Complete Care Coordination and Transitional Management Course. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Proficient in MS Word, Excel, PowerPoint, and Outlook, • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public., • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. SALARY: $50,300 - $70,400 Powered by JazzHR TF2ehFQyHY

Job DescriptionON-SITE POSITION MAJOR FUNCTION Under the general supervision of Director of Nursing or other administrator, plans, directs and evaluates total nursing care and coordination of patient care. Adhere to governing agencies rules and regulations. Responsible for orientation, training and management of personnel. Participate in all phases of education, maintenance of records and upgrading of policies, procedures and skills of personnel. Provide culturally competence care to a multicultural population. Collaborates and communicates with primary care provider, multidisciplinary team members and ancillary health care providers about changes in patient's clinical condition, including results of diagnostic studies and symptomatology. ESSENTIAL FUNCTIONS Managerial and Care Coordination • Provides the best possible nursing care by planning, organizing and directing the nursing functions with patients on the unit, • Initiates and implements patient care plan. Case manages clinically complex patients., • Makes nursing assignments appropriate to the skill level of employees., • Focus on quality goals for patients and teams. Identifies issues and guides effective solutions. • Promote daily huddles to plan care for the patients that are scheduled that day., • Facilitate Team building team collaboration to facilitate joy in the workplace., • Creates a working climate that promotes growth, teamwork, and job satisfaction of personnel., • Adhere to team daily chart check list for patient chart preparation prior to and during patient visits., • Monitor and facilitate referral tracking of diagnostic imagine, referrals and care coordination., • Monitor appropriate and timely scheduling and tracking of recommended diagnostic interventions component of care coordination., • Assign and monitor staff buckets and cases., • Supports and enforces infection-control policies and procedures., • Participates in orientation and in-service training for personnel., • Evaluates the performance of personnel with recommendations for appropriate action on an on-going and annual basis., • Monitor medical equipment for safety and inspection., • Assists in reviewing and revising policies and procedures., • Cooperates and maintains a good relationship with nursing staff, medical staff, and other departments., • Identifies educational in-services/seminars that would benefit the clinical personnel and keeps abreast of current programs and training issues which are nursing related., • Maintain and monitor logbooks and staff buckets, projects, and ensure that staff persons are complying with the policies and procedures of the organization., • Maintains on-going awareness of patient flow and ensures the proper scheduling of patients., • Follow evidence-based guidelines to manage care as approved by HJA., • Monitor patient self-management goals and teaching., • Participate with population management in collaboration with the clinical and care teams as directed by using multiple templates tools: including preventive care templates, nursing visit standardization templates, health maintenance template, CEM, Business Objects reports, UDS reports and Performance Improvement Projects, Quality Improvement and Quality Assurance and any other plans or process to improve patient outcomes., • Greets all patients/clients/ via telephone or directly in a personal and professional manner. Promotes positive patient relations.Clinical, • Consistently demonstrates competency in patient assessment and documents appropriate nursing diagnosis in medical record., • Relates significant findings to provider., • Consistently triages patients in person, or by telephone, in a manner which results in efficient and accurate patient disposition to appropriate resources., • Prepares assigned patients for examinations and treatments following established nursing procedures., • Assists provider staff and team with ancillary testing and other clinical duties, • Assists provider during examination and treatments in professional manner following acceptable nursing standards., • Observes patient, records significant conditions and reactions in medical record and notifies supervisor or provider of patient's condition and reaction to drugs, treatments and significant incidents., • Comprehensive assessment and Nurse triage following the nursing process., • Completes appropriate nursing intervention according to recommendations of provider including, but not limited to medications, immunizations, tests, specimen collection, therapeutic treatments, etc., • Instructs and counsels patients and/or significant others (with patient consent) regarding current health condition and health maintenance., • Maintains accurate and complete nursing documentation in medical record and assures confidentiality of all information related to patients., • Assists in maintaining and utilizing a variety of health record indexes, storage, recall, and retrieval systems, including automated data processing systems, • In-puts data into various computer programs including the electronic medical record,, • Completes and patient referral documents and pre-certifications, preauthorization in time frames determined by the health center., • Demonstrates self-directed learning through participation in staff education and in- service programs., • Demonstrates flexibility and cooperation in relation to workplace staffing and manpower needs by rotating on an urgent basis and assisting the various departments and satellites as able., • Exhibits professional conduct with patients and fellow employees, • Consistently utilizes appropriate lines of authority as necessary., • Participates in Quality Assessment or other committee activities as assigned., • Demonstrates knowledge of accepted nursing standards through their use in all decision making and patient care., • Seeks guidance and validation from appropriate clinical/management resources when necessary., • Demonstrates consistent effort to maintain sound working relationships with subordinates, peers and superiors., • Delegates duties appropriately and directs subordinates in manner which is consistent with effective and efficient use of resources., • Performs work-related duties in safe manner utilizing sound work practices as related to use of universal precautions, personal protective equipment, etc., • Assists in the preparation and maintenance of patient rooms, sterile instruments, equipment and supplies to assure efficient patient interaction. Participate with population management in collaboration with the clinical and care teams as directed by using multiple templates tools: including preventive templates, health maintenance template, CEM, Business Objects reports, UDS reports and Performance Improvement Projects, Quality Improvement and Quality Assurance and any other plans or process to improve patient outcomes., • Follows policies and procedures for the Clinical Laboratory and Henry J. Austin., • Provides oversight to outside laboratory personnel, and reviews work completed by outside staff at all health center locations., • Participate in the employee Health workflows ADDITIONAL RESPONSIBILITIES:, • Assist with Spanish interpretation if bilingual in Spanish., • Attend job related training as mandated, • Assists in arranging and participating in educational programs for patients on a monthly or necessary status., • Completes Continued Education requirements to maintain licensure as directed by the NJ state board of nursing., • Meets dress code standards, appearance in neat and clean., • Maintains regulatory requirements., • Reports to work on time and as scheduled; completes work within designated time., • Wears identification while on duty; uses computerized punch time system correctly., • Maintains patient confidentiality at all times., • Completes in-services and returns in a timely fashion., • Attends annual review and department in-services, as scheduled., • Attends a minimum of 10_ staff meetings annually; reads monthly staff meeting minutes., • Represents the organization in a positive and professional manner, • Actively participates in performance improvement and continuous quality improvement (CQI) activities., • Complies with all organizational policies regarding ethical business practices., • Communicates the mission, visions and goals of the facility, as well as the focus statement of the department. Performs other duties and assumes other responsibilities as apparent and/or as assigned by Director of Nursing. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: Completes Continued Education requirements to maintain licensure as directed by the NJ state board of nursing EDUCATION & EXPERIENCE: • Graduation from an accredited college with a degree in Nursing required and 1 yr of supervisory experience preferred., • Graduation from an accredited school of nursing preferab

Job DescriptionDescription: At DOC SERVICES, we perform preventative and reactive maintenance on a variety of electromechanical equipment inside big box retail stores. With over 35 years of experience servicing over 1500 stores across the US our full certified technicians provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of our customers’ bottom line. GENERAL POSITION SUMMARY: Electromechanical Field Service Technicians meet customer and company expectations while providing a variety of service including but not limited to reactive, preventative, electrical, mechanical, hydraulic, pneumatic, and similar. Work out of their home and respond to all service calls for customers as scheduled by their DSM. Equipment type and response times vary depending upon customer and company needs. ESSENTIAL FUNCTIONS: • Perform billable work by maintaining, troubleshooting and servicing equipment, • Abide by all OSHA, customer and DOC safety regulations including PPE requirements, • Respond to all service calls within customer expectations and DOC requirements, • Provide all documentation as required by customer and DOC through handheld device, • Perform cost effective service and repairs while maintaining quality, • Seek out technical support while onsite timely so as not to prolong time spent to remedy a repair, • Available to be reached via phone for reactive service repairs unless otherwise approved, • Order the correct parts needed for the repair, • Maintain inventory on hand and keep organized for the ability to quickly find the part when needed for the job, • Arrive to job on-time and prepared with tools, instructions, parts and safety equipment, • Travel to and from customer locations, • Perform inventory reconciliation accurately and as scheduled, • Return parts as requested, following instructions and in a timely fashion, • As directed by DSM, evaluate preventable service problems at customer locations and educate or make recommendation to customer, • Other duties as needed Requirements: JOB COMPETENCES/EDUCATION/: • High school diploma or GED required, • Minimum two years of equipment repair experience or combination of training and experience., • Strong electrical and mechanical knowledge; ability to read and understand schematics, • Use computer applications including Microsoft office and call management software, • Know and understand safety regulations required as it relates to equipment repair, • Strong organization skills; self-motivated and detail oriented, • Valid driver’s license and good driving record along with proof of insurance, • Satisfactory background check is required, • Maintain a professional appearance and behavior, and a positive attitude, • Written, verbal and electronic communication skills, • Other duties as needed WORKING CONDITIONS: This position will require you to work independently with minimal supervision. Ability to stand, bend, and drive for extended periods of time, lift up to 50 lbs and work at heights of more than 6 ft.

Job DescriptionDescription: At DOC SERVICES, we perform preventative and reactive maintenance on a variety of electromechanical equipment inside big box retail stores. With over 35 years of experience servicing over 1500 stores across the US our full certified technicians provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of our customers’ bottom line. GENERAL POSITION SUMMARY: Electromechanical Field Service Technicians meet customer and company expectations while providing a variety of service including but not limited to reactive, preventative, electrical, mechanical, hydraulic, pneumatic, and similar. Work out of their home and respond to all service calls for customers as scheduled by their DSM. Equipment type and response times vary depending upon customer and company needs. ESSENTIAL FUNCTIONS: • Perform billable work by maintaining, troubleshooting and servicing equipment, • Abide by all OSHA, customer and DOC safety regulations including PPE requirements, • Respond to all service calls within customer expectations and DOC requirements, • Provide all documentation as required by customer and DOC through handheld device, • Perform cost effective service and repairs while maintaining quality, • Seek out technical support while onsite timely so as not to prolong time spent to remedy a repair, • Available to be reached via phone for reactive service repairs unless otherwise approved, • Order the correct parts needed for the repair, • Maintain inventory on hand and keep organized for the ability to quickly find the part when needed for the job, • Arrive to job on-time and prepared with tools, instructions, parts and safety equipment, • Travel to and from customer locations, • Perform inventory reconciliation accurately and as scheduled, • Return parts as requested, following instructions and in a timely fashion, • As directed by DSM, evaluate preventable service problems at customer locations and educate or make recommendation to customer, • Other duties as needed Requirements: JOB COMPETENCES/EDUCATION/: • High school diploma or GED required, • Minimum two years of equipment repair experience or combination of training and experience., • Strong electrical and mechanical knowledge; ability to read and understand schematics, • Use computer applications including Microsoft office and call management software, • Know and understand safety regulations required as it relates to equipment repair, • Strong organization skills; self-motivated and detail oriented, • Valid driver’s license and good driving record along with proof of insurance, • Satisfactory background check is required, • Maintain a professional appearance and behavior, and a positive attitude, • Written, verbal and electronic communication skills, • Other duties as needed WORKING CONDITIONS: This position will require you to work independently with minimal supervision. Ability to stand, bend, and drive for extended periods of time, lift up to 50 lbs and work at heights of more than 6 ft.

Job Description JOB SUMMARY: Support Crisis Workers and Program Coordinators in managing daily tasks and duties of the program. ESSENTIAL FUNCTIONS: • Work alongside Program Coordinator to ensure timely completion of CSOC/Performcare tasks, • Act as a project manager for special projects, which may include planning and coordinating presentations, disseminating information and organizing events, • Act as liaison with other departments and outside agencies, • Assist and support CIS with the management of daily tasks and duties, • Assist with finding providers and locating services per clinical recommendations, • Assist with making referrals and linkages for services, • Answer the phone, greets customers/visitors as needed, • Accompany staff on dispatches in the community, • Assist staff with BIO/billing/contacting families and other tasks as required, • Record and document meetings as needed, • Design and type general correspondence, memos, charts, tables, graphs, etc., • Organize and prioritize large volumes of information and calls, • Development and completion of program PDSA(s), • Chart Reviews of closed charts and reporting, • Complete client intakes for each individual client, • Maintain Intake Logs and Completion of Crisis Tracking in CYBER, • Complete and submit Logic Model for the Program, • Assist in gathering data in completion of Annex A, • Facilitate & Coordinate Client stories with Supervisor and Staff, • Oversee and ensure compliance with Client/Family Satisfaction Surveys, • Run reports in Anaszi/Cerner & CYBER, • Billing Clean Up and ensure timely addressing of issues, • Assist with obtaining Program Consent Forms, • Coordinate and Facilitate Flex Fund Purchases for Families as Needed, • Verify Medicaid /3560 at beginning of each Month, • Assist with completion of Court Petitions (FCIU) as needed, • Assist with completion of FCIU reports (monthly), • Serve as back up for completion of PE applications & 3560, • Provide backup coverage for Administrative Assistants, • Coordinate & facilitate staff group activities and events, • Schedulesand organize complex activities such as meetings, travel, and departmental activities, • Report directly to and be supervised by the Program Coordinator and/or Program Supervisor., • Seek and use supervision in a professional fashion, • Carry out job responsibilities in keeping with contractual requirements., • Learn and use the CYBER Software programs that are used by the State system., • Comply with all Council on Accreditation Standards of Catholic Charities., • Attend staff meetings; attend state and agency trainings; work cooperatively with staff; participate with all team assignments established by supervisor; serve on professional committees as required by administration., • Provide additional services as assigned by supervisor.

Job DescriptionDescription: ROLE AND ESSENTIAL FUNCTIONS Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators. • Support clients (employers and employees) during their enrollment process, • Process related paperwork and manage electronic communication, • Accurate data entry using several databases simultaneously while meeting deadlines, • Establish, foster and grow relationships with clients and program contacts including third party organizations, • Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders, • Act as a communication liaison between the clients and across all Acumen’s departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen, • Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes, • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes, • Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations, • Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion, • Manage a fluctuating volume of calls and emails, • Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments, • Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve, • Perform other work related duties as assigned, • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act RESPONSIBILITIES AS A TEAM MEMBER • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted, • Demonstrates excellence in work standards, is tenacious in completing tasks, • Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties, • Works well with other team members and departments, • Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments, • Requests support from team with ample time to accommodate the support request in order to meet deadlines, • Ensures effectiveness in processes to achieve/seek best practice EQUIPMENT NORMALLY USED • Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines, • May use other office equipment as neededRequirements: QUALIFICATIONS MINIMUM QUALIFICATIONS • At least one year of experience with data entry (manual keying in of information into databases), • Works well independently with limited supervision, • Works as a self-starter with effective communication skills, • Ability to work in a fast paced environment, • Prior experience in customer service and/or client relations, • Ability to handle fluctuating inbound and outbound call volume, • Must be able to work a flexible schedule, including but not limited to weekends, week nights and holidays, • Experience working with multiple applications simultaneously, • Ability to prioritize and handle competing requests successfully, • Knowledge and experience using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs, • Patience, perseverance, and follow through mentality, • Ability to communicate both orally and in writing in a professional manner, • Attention to detail and critical thinking skills, • The ability to handle responsibility with limited supervision, • High standard of integrity, • Ability to use basic math skills, • Demonstrates excellent organizational skills, time management, and task orientation, • Good interpersonal communication skills, • Ability to handle and accommodate complex clients, • Must be able to plan for and meet multiple deadlines, • High school diploma or equivalent with some college preferred (or equivalent work experience) PREFERRED QUALIFICATIONS • Willingness to obtain certain state required certifications, • Ability (if required by program) to travel, including overnight(s), via ground transportation and/or via flight, • Maintain a valid driver's license within the state of residence and valid automobile insurance (if required by program), • Able to provide a secure remote workspace with high speed internet when applicable COMMUNICATION SKILLS • Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues, • Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities, • Ability to maintain confidentiality, • Ability to speak in public, including trainings, • Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully PHYSICAL AND MENTAL DEMANDS The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation. • The employee must be able to sit for extended periods of time entering data into multiple systems, • The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper, • The employee may be required to answer the phone as well as respond to team members and internal customers, • The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes, • The employee is frequently required to stand, walk, and talk for an hour or more, • Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus, • Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines, • Ground travel upon demand