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  • CAPIORO
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    17 days ago
    $16 hourly
    Part-time
    Long Island City, Queens

    We are looking for a motivated, detail-driven, and fluent Italian speaker—even if you don’t have direct experience yet—who is ready to begin a new career in luxury fashion and grow into a key partner in our company. As a Virtual Customer Liaison at CAPIORO, you’ll learn the business from the ground up. You’ll start by supporting our premium made-to-measure fashion clients and grow into managing a global team as we expand across New York and beyond. This is a rare opportunity to step into the world of high-end style, customer excellence, and modern entrepreneurship. Who We’re Looking For 1. You speak Italian fluently (English is required too), 2. You are polite, respectful, eager to learn, and take pride in helping others, 3. You may not have experience, but you’re motivated to grow into something bigger, 4. You’re reliable, professional, and detail-oriented, 5. Tech-comfortable (CRM systems, spreadsheets, basic marketing tools), 6. Available to work 5–25 hours/week based on company growth, 7. Excited to grow with a brand, not just clock in. You want more than just a job—you want a path to leadership and partnership 🎯 Key Responsibilities 1. Manage customer communications across email, WhatsApp, and social platforms, 2. Handle order updates, exchanges, and returns with precision and care, 3. Support and follow up with clients, especially across the Tristate NY region, 4. Track and reduce shipping losses and alteration costs, 5. Coordinate with tailors, designers, and logistics to ensure timely, premium delivery, 6. Use integrated tools (CRM, AI, marketing automation) to proactively support sales and retention, 7. Anticipate client needs and elevate the luxury service experience at every touchpoint

    Immediate start!
    No experience
    Easy apply
  • RUDSAK
    Key Holder- Sales Associate
    Key Holder- Sales Associate
    29 days ago
    $20–$23 hourly
    Full-time
    Manhattan, New York

    Established in 1994, RUDSAK is a privately-owned Canadian luxury fashion company that houses a passionate and creative team. Renowned for its premium quality outerwear and leathers, RUDSAK offers unique collections that allow our customers to freely express their uniqueness. We are looking for new talent. Join our team! Job description: The Key Holder will support the management team in all operation functions to optimize sales performance by leveraging the brand, enhancing customer experience and create emotional connection. The Key Holder will execute the plans and strategies developed by the Store Manager to support the various store functions in relation to sales, operations, clientele development, and merchandising. They will ensure a positive work environment while ensuring an optimal client experience. The Key Holder will mentor Brand Ambassadors to ensure customer retail excellence. Key Responsibilities: Exceed sales targets results for the respective location by creating brand loyalty Analyze and react to the needs of the business to optimize sales opportunities Resolve customer issue by investigating problems, developing solutions ensuring a positive customer experience Training on standard operating procedures (SPO’s); ensure Brand Ambassadors have the proper understanding of SOPs and the potential impact on the business Maintains loss prevention, visual standards and merchandising standards Manages inventory logistics Performs other duties as assigned Key Requirements: Minimum of 1-year experience within a retail setting preferably luxury brand Proven ability to drive positive client experiences that build loyalty and deliver measurable results Strong organizational skills and thrives in a fast-paced environment Strong verbal and written skills Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook Flexibility to work retail schedule which will include evenings, weekend and holidays We thank all applicants for their interest; however, only selected candidates will be contacted Job Types: Full-time, Part-time Work Location: In person Please send resume upon applying!

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  • Camilla 1015 Madison Ave new York Ny 10075
    Sales Associate Full-time - Madison Avenue
    Sales Associate Full-time - Madison Avenue
    2 months ago
    Full-time
    Manhattan, New York

    CAMILLA is one of Australia’s leading luxury retailers, and we’re taking the world by storm. Founded in 2004 in Sydney's iconic Bondi Beach by designer Camilla Franks, CAMILLA has captured global imaginations with its vibrant and iconic aesthetic across luxurious resort and occasion wear. CAMILLA now boasts 25 Australian boutiques, 6 US boutiques, a global online platform, and a successful international wholesale presence. Our unique pieces resonate with the adventurous spirit of those who step foot into our boutiques. We are beyond thrilled to have opened the doors to our brand-new boutique on Madison Avenue, New York, and are on the hunt for an additional passionate and driven Boutique Stylist to join our fun and vibrant team in both full-time and part-time capacities! We are looking for retail superstars who are passionate about luxury fashion and delivering an unforgettable customer experience. Our ideal retail Angels will have extensive experience in providing the highest level of customer service, will be results-focused, and will be inspiring brand ambassadors. As a Boutique Stylist, you will: Have a demonstrated retail history, preferably in luxury or premium fashion Dance to the beat of your own drum and show your creative flair to make the boutique your own Have an amazing energy that invites customers into the boutique Have experience in customer relationship management and an understanding of luxury customer service Achieve sales targets and deliver an exceptional client experience Assist with visual merchandising and boutique presentation Be a CAMILLA brand ambassador, embracing our culture and values wholeheartedly! Benefits of joining CAMILLA: A competitive remuneration package, including incentives Employee Assistance Program Seasonal product allowances and generous discounts Excellent career progression involving regular training and on-the-job development A genuine and open company culture Parties and events – we are known for our fabulous celebrations! If you are the perfect addition to our Tribe, then float on over and apply now! With love, xx At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality. When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities, and cultures – including the LGBTQI+ community, and people living with disability. We will adjust our recruitment process to support accessibility needs. Equality knows no boundaries within our walls and wherever we go.

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  • Veronica De Piante
    Client Advisor
    Client Advisor
    2 months ago
    $22–$26 hourly
    Full-time
    Manhattan, New York

    About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.

    Immediate start!
    Easy apply