Head of Partnerships, Insurance & Benefits US (m/f/d)
4 days ago
New York
Job DescriptionSalary: ABOUT PLIANT Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We focus on two primary customer segments: • P&C/Life/Health carriers, MGAs, TPAs, and benefits administrators looking to modernize payments with intuitive apps and powerful APIsunlocking stronger controls, operational efficiency, and cashflow flexibility through extended credit lines and virtual cards., • Platforms & financial software providers (e.g., insurance cores, ERPs, benefits admins, banks) looking to launch or enhance card programs via embedded finance/whitelabel issuing, strengthening customer engagement and creating new revenue streams. Founded in 2020 and headquartered in Berlin, Pliant supports over 3,500 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at ABOUT THE ROLE Were hiring a Head of Partnerships, Insurance & Benefits US to accelerate Pliants entry into one of our most strategic verticals. Youll identify, engage, and convert US insurance and benefits organizations that can benefit from virtual cards, embedded issuing, controlled disbursements, and automated AP including P&C/Life/Health carriers, MGAs, TPAs, benefits administrators (HSA/FSA/HRA, commuter), provider payment networks, selffunded employer plans, and leading insurtechs. Youll work closely with commercial, product, and compliance teams to shape messaging and solution design for use cases like claims payouts, provider/vendor payments, broker commissions, premium refunds, and benefit/stipend cards. This is a highimpact role with significant ownership and growth potential. This role is remotefriendly (USbased; East Coast preferred) with occasional travel to clients, team onsites, and industry events (e.g., ITC Vegas, RIMS, AHIP, SIIA, LIMRA, Guidewire Connections, Duck Creek Formation). WHAT YOULL DO • Acquire Insurance & Benefits Logos: Source, develop, and qualify new opportunities across P&C, Life & Health, MGAs, TPAs, benefits admins, provider networks, and insurtechs., • Own the Full Sales Cycle: Drive complex, multistakeholder enterprise deals endtoend discovery, value mapping, solution design, ROI, security/compliance reviews, proposal, negotiation, and close., • Vertical Messaging & Value Cases: Articulate how Pliant solves domainspecific pain points slow, check/ACHbased payouts; poor claimant/provider experience; high reconciliation effort; fraud/chargebacks; data & compliance overhead and quantify ROI (timetofunds, costtoserve, rebate/cashback economics)., • Ecosystem CoSelling & Partnerships: Build motions with ISVs and SIs (e.g., Guidewire, Duck Creek, Sapiens, Majesco, Salesforce), benefits platforms (e.g., Alegeus ecosystem), and channel allies (networks, sponsor banks, processors) to accelerate deals., • RFPs, Infosec & Compliance Orchestration: Coordinate responses and reviews (e.g., SOC 2, PCI DSS, HIPAA BAAs/DPAs, GLBA), partnering with Product, Security, and Legal to remove blockers., • Field Feedback Roadmap: Feed structured insights on integrations, SLAs, payout rails (e.g., pushtocard, RTP, ACH), reconciliation/reporting, and claims/benefits workflows (ACORD, EDI 835/837/820) into product and GTM content., • Forecasting & Hygiene: Maintain accurate pipeline and activity data in HubSpot/Salesforce, ensuring crisp forecasting, stage definitions, and stakeholder mapping., • Market Intelligence & Marketing Support: Track US insurance/benefits trends, competitor moves, and policy shifts; partner with Marketing on campaigns, events, case studies, and comarketing. WHAT YOULL BRING • 8+ years of experience in B2B commercial roles at fintech/payments/insurtech, building and scaling ecosystems with carriers, MGAs, TPAs, benefits administrators, provider networks, and large selffunded employers; proven track record driving partnersourced and partnerattached revenue., • Deep domain fluency in US insurance & benefits workflowsclaims adjudication and disbursements, provider/vendor payments, premium collection/refunds, commission payouts, and HSA/FSA/HRA programsand the ability to design joint solutions with partners around these flows., • Expert understanding of payment rails & tradeoffsvirtual/commercial cards, pushtocard (Visa Direct/Mastercard Send), RTP/FedNow, ACH/wires, checkswith the ability to architect multirail partner offerings and negotiate commercial models (rev share, interchange split, fees, float)., • Ecosystem & integrations savvy: familiarity with ACORD and EDI 835/837/820, and experience launching and scaling integrations/marketplace listings with Guidewire, Duck Creek, Sapiens, Majesco, Salesforce; comfort prioritizing cobuilds and shaping joint roadmaps with partner PM/engineering teams., • Partner program leadership: source, evaluate, and contract partners (ISVs, SIs, sponsor banks, networks, processors); stand up cosell and comarket motions, enablement, certification, MDF, solution playbooks, and governance (QBRs, OKRs, pipeline influence)., • Compliance & deal orchestration: collaborate with Legal, Security, and Compliance to align partner solutions to HIPAA/BAA, GLBA, Reg E, state unclaimed property, KYC/KYB/OFAC, and enterprise InfoSec; steer complex MSA/SOW negotiations to closure., • Executive influence & communication: crisp value storytelling, Csuite alignment, and stakeholder management across Claims Ops, Treasury/Finance, Product/IT, Compliance/Legal, Procurement; adept at navigating long, multithreaded cycles and partnerled sales., • Bonus: existing relationships across carriers/TPAs/benefits admins; handson experience with Guidewire/Duck Creek partner programs; familiarity with SOC 2, PCI DSS; operational knowledge of Salesforce/HubSpot and PRM tooling; prior success launching US partnerships from an international (EMEA) base. WHAT WE OFFER • Competitive salary and performance-based incentives, • An influential role shaping U.S. market growth at an international fintech, • Opportunities for professional growth and ownership from day one, • A remote-friendly environment with support for work-life flexibility, • Health, wellness, and retirement benefits, • Access to a diverse and ambitious team driven by impact, innovation, and transparency Ready to apply ? Pliant Careers