Enrollment & Family Outreach Coordinator
11 days ago
Schenectady
Job DescriptionSalary: $50,000-$60,000 Who We Are At Destine Prep, were not just a school, were a community built on high expectations, strong relationships, and a belief that every scholar deserves access to an exceptional education. We run on an extended school day and year, we invest in music and the arts, and we show up for families in ways that go beyond the classroom. Around here, operations doesnt mean sitting behind a desk all day. It means being in the work, solving problems, building systems, and making sure everything (and everyone) is set up to succeed. And yes our Operations Team? Think Transformers. We shift, adapt, jump in where needed, and keep the whole organization moving forward. The Role (What Youll Actually Do) This is not a sit and wait role. This is a frontline, relationship-driven, get-it-done role. As the Enrollment & Family Outreach Coordinator, you are the first impression and ongoing connection for our families. Youll lead how families find us, choose us, and stay with us. Youll own the full enrollment journey while also being a key player on the Operations Team, stepping in wherever needed to keep the school running smoothly. What Your Days Might Look Like Youre building the school community: • Leading recruitment efforts to meet enrollment goals (yes, your work directly impacts the future of the school), • Hosting tours, attending events, and connecting with families out in the community, • Following up with prospective families and guiding them through the process from interest enrollment onboarding Youre the enrollment quarterback: • Managing applications, lotteries, waitlists, and registration, • Keeping everything organized, compliant, and moving forward, • Tracking data and trends and keeping leadership in the loop Youre the go-to for families: • Communicating regularly through ParentSquare, newsletters, and direct outreach, • Supporting families with real-life needs (transportation, communication barriers, navigating systems), • Building trust so families feel informed, supported, and connected Youre part of Operations (aka: where the Transformer energy comes in): • Helping manage uniforms and distribution, • Supporting transportation coordination and problem-solving, • Jumping in to support the front office when needed, • Pitching in on team priorities as they evolve (because they always do) Important note: This role includes regular time out in the community, sometimes outside of typical school hours. If you like being out, meeting people, and representing something meaningful, youll thrive here. What You Bring Were looking for someone who is both people-centered and systems-minded. You might be a great fit if you: • Know how to connect with people from all backgrounds and build trust quickly, • Are highly organized and can manage multiple moving pieces without dropping the ball, • Communicate clearly, professionally, and with empathy, • Are comfortable having real conversations, even when theyre tough, • Have a strong customer service mindset and dont mind rolling up your sleeves, • Can think on your feet and adapt when plans change Experience That Helps (but doesnt have to be perfect) • Enrollment, admissions, or recruitment experience (schools, nonprofits, higher ed), • Family engagement, parent liaison, or community outreach work, • Human services, case management, or advocacy experience, • Bachelors degree preferred (Human Services, Social Work, Education, Communications, or similar), • Associates degree + strong experience absolutely considered What Matters Most Here We are deeply committed to equity, anti-racism, and creating a school where every student and family feels seen, respected, and supported. This is not optional work, its core to who we are. A Quick Reality Check (in a good way) This role is: • Fast-paced, • People-heavy, • Meaningful, • Relationship-driven Physical & Day-to-Day Reality • Youll be on your feet, moving around the building, and sometimes out in the community, • Youll use standard office equipment and systems daily, • Occasionally lifting up to 20 lbs (think boxes of uniforms, materials, etc.) Why Destine Prep Because here, your work actually matters. Youre not just filling seats, youre helping build a school community and opening doors for scholars and families.