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Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Housing Coordinator–Entitlement Specialist (HC-ES), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Director, a HC–Entitlement Specialist is someone primarily responsible for promoting the attainment of resident permanent housing goals through ongoing assessment of resident housing needs and preferences, and the development of housing opportunities in the community for homeless individuals or individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse). MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Long Island City, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 2+ years of case mgmt., housing services, or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case mgmt., housing services, or relevant human services exp., • AA Degree and 3+ years of case mgmt., housing services, or relevant human services exp., • GED/HSE or HS Diploma and 4+ years of case mgmt., housing services, or relevant human services exp., • LICENSING:, • CPR & First Aid (to be obtained within 90 days of employment), • Valid State Driver’s ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT, or PA preferred, • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods, • Ability to make reasonable and sound evaluative judgments, • Ability to read and understand lease, rental, and utility agreements, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work both as a team and independently, to help conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... HOUSING COORDINATOR TASKS: • Find suitable permanent housing in the community, • Assist in the orientation of new personnel when requested, • Document efforts to locate and secure housing for residents, • Develop and maintain community resource guides for each of the five boroughs, • Develop and maintain relationships with housing providers and the Veterans Administration, • Serve as liaison to the Veterans Administration to identify housing for residents who qualify for VA housing, • Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis, • Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director, • Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues, • Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities, • Review the staff communications log and make entries concerning essential elements of information designated by program management, • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations, and complete incident reports in accordance with agency policy, • Comply and promote compliance with all applicable laws, regulations, and agency policies, helping to strengthen and maintain an ethical organizational culture, • Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options, • Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program’s and ICL’s linkages as part of Continuous Quality Improvement ENTITLEMENT SPECIALIST TASKS: • Maintain accurate case notes on each participant’s needs and progress, • Remain abreast of the current applicable rules and regulations for benefit enrollment, • Accompany participants to various government offices to obtain necessary paperwork, • Track participants’ applications for benefits and entitlements and upcoming appointments, • Participate in case conferencing as required; and all other duties as assigned by the Team Leader, • Establish an action plan to obtain the necessary documents and enroll participants in entitlement programs, • Assist participants in the filing of claims for access to entitlements and benefits, including health insurance enrollment, • Assess all intakes to determine that they have state-issued ID and which benefits and entitlements they are eligible for, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLSJ

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Housing Coordinator–Entitlement Specialist (HC-ES), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Director, a HC–Entitlement Specialist is someone primarily responsible for promoting the attainment of resident permanent housing goals through ongoing assessment of resident housing needs and preferences, and the development of housing opportunities in the community for homeless individuals or individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse). MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: New York, NY 10038 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 2+ years of case mgmt., housing services, or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case mgmt., housing services, or relevant human services exp., • AA Degree and 3+ years of case mgmt., housing services, or relevant human services exp., • GED/HSE or HS Diploma and 4+ years of case mgmt., housing services, or relevant human services exp., • LICENSING:, • CPR & First Aid (to be obtained within 90 days of employment), • Valid State Driver’s ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT or PA preferred, • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods, • Ability to make reasonable and sound evaluative judgments, • Ability to read and understand lease, rental, and utility agreements, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work both as a team and independently, to help conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... HOUSING COORDINATOR TASKS: • Find suitable permanent housing in the community, • Assist in the orientation of new personnel when requested, • Document efforts to locate and secure housing for residents, • Develop and maintain community resource guides for each of the five boroughs, • Develop and maintain relationships with housing providers and the Veterans Administration, • Serve as liaison to the Veteran’s Administration to identify housing for residents that qualify for VA housing, • Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis, • Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director, • Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues, • Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities, • Review the staff communications log and make entries concerning essential elements of information designated by program management, • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy, • Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture, • Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options, • Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program’s and ICL’s linkages as part of Continuous Quality Improvement ENTITLEMENT SPECIALIST TASKS: • Maintain accurate case notes on each participant’s needs and progress, • Remain abreast of the current applicable rules and regulations for benefit enrollment, • Accompany participants to various government offices to obtain necessary paperwork, • Track participants’ applications for benefits and entitlements and upcoming appointments, • Participate in case conferencing as required; and all other duties as assigned by the Team Leader, • Establish an action plan to obtain the necessary documents and enroll participants in entitlement programs, • Assist participants in the filing of claims for access to entitlements and benefits, including health insurance enrollment, • Assess all intakes to determine that they have state-issued ID and which benefits and entitlements they are eligible for, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLSJ

Job DescriptionSalary: $18/hour About Us: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurse practitioners, and clinical support staff practices a unique philosophy that embraces low intervention and thoughtful medicine while delivering the highest quality of service and care. About the Role: Our Front Desk Receptionists are the face and spirit of each office! They team up with our medical assistants and pediatricians to provide a high level of service and care. Expectations include the following: • Provide seamless customer service, • Ensure patient information is accurate including demographic info, billing/insurance information, • Notifying parents of outstanding balance, copays as taking payments, • Facilitates patient flow by notifying the provider of patient's' arrival, being aware of delays, and communicating with patients and clinical staff, • Register new patients and work on patient outreach, • Schedule, Move, Cancel and Confirm Appointments, • Answer general questions about the practice in a courteous manner, • Fill out and send School/Camp Medical Forms, • Forward messages to RN/Providers, • Call in, fax and/or print prescriptions, • Process fax transmissions and emails through Salesforce appropriately, • Maintain an organized, efficient and professional work environment, • Keep office supplies adequately stocked by anticipating inventory needs, • Maintain a friendly, supportive, and professional demeanor with patients and colleagues, • Patient intake, charting, and documentation in our electronic medical records system, • Schedule appointments, • Adhere to practice policies around HIPAA compliance and staff and patient safety About You: • Exceptionalcustomer service skills, • Interest in the medical field, • Time management skills and ability to multitask, • Flexible scheduling availability, • Must be able to provide proof of vaccination against Hep B, Tdap, and MMR Compensation and Benefits: Front Desk Receptionists start at $18/hour for their first year with us! We conduct our own in-house training (2 weeks long), which is fully covered at your hired pay rate. • Additional monthly incentive bonuses tied to productivity, utilization, and attendance offered, • Potential assignment as a trainer after 90 day review, training bonus offered, • Annual evaluations with compensation increases, • Opportunity for upward mobility and promotion within the company Paid Time Off: Full-time employees accrue 10.67 hours per month (approximately 16 PTO days per year) Health, Dental, and Vision Benefits: Full time employees are eligible to participate in the health, dental, and vision insurance plans after 90 days of service. The base level plans are covered 100% by the company. Other level plans include a subsidy from the company. Additional Benefits: Additional benefits include entirely subsidized (read: free to you!) gym memberships at your choice of NY Sports Club, Blink Fitness, and LA Fitness. As well as others that include: an HSA plan, pet insurance, commuter benefits, voluntary supplemental insurances for Hospital Indemnity, Cancer, and Accidents, Voluntary Short-Term Disability Insurance, and Voluntary Life and AD&D. 401k and Profit Share: After 90 days, you will be eligible for participation and contribute to our 401(k) plan, administered via Principal. After your first year of employment, Tribeca Pediatrics will make an annual Safe Harbor contribution of 3% of your compensation. Eligible employees will also receive a profit share contribution. *

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Gathering Place is a Brooklyn Drop-In Center serving 125 homeless men and women 18 years and older. Position: Per Diem Shift Supervisor Reports To: Assistant Program Director Location: 2402 Atlantic Avenue, Brooklyn, NY 11233 What The Per Diem Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • Must be responsive and available to work on-call shifts as needed., • First Aid/CPR certification preferred., • Certification in overdose prevention preferred., • F-80 Fire Safety Coordinator certification preferred., • CPI (Crisis Prevention) certified preferred. Status: Per-Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR fKUM1VnPK0

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Evergreen Family Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe and drug-free facility. It provides comprehensive case management services to 51 families in a transitional residence program for homeless families. The five story facility has rooms for various sizes, common areas and provides on-site security and socials services to stabilize their conditions in order to successfully transition into permanent housing. Position: Per Diem Shift Supervisor Reports To: Assistant Program Manager Location: 1144 Evergreen Avenue, Bronx, NY 10472 What The Per Diem Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Other Requirements: • Must be responsive and available to work on-call shifts as needed., • First Aid/CPR certification preferred., • Certification in overdose prevention preferred., • F-80 Fire Safety Coordinator certification preferred., • CPI (Crisis Prevention) certified preferred., • Bi-lingual preferred. Compensation:$25.00 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Per Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR vM0GtCW0eA

Job Description The Assistant Residence Manager is responsible for supporting the Residence Manager in the supervision of individuals’ supports, maintenance of assigned programs, and implementation of Life plans. She/he supports and assists people supported in attaining their needs, desires, and dreams through a person-centered planning focus. She/he assures quality services by providing an environment that is conducive to their welfare of the people supported and in accordance with federal, state, local, and organization regulations and policies. She/he provides support to the Residence Manager in leadership of the team and serves as an advocate to ensure appropriate treatment, teaching, and protection of the person supported rights. She/he develops and cultivates positive relationships with families and other stakeholders. She/he monitors the coordination of individual appointments and activities, and the management of the persons supported personal fund accounts. The Assistant Residence Manager is responsible for the supporting the Residence Manager by working collaboratively with the Quality Improvement team to ensure the best outcomes for the program and individuals, ensures compliance with relevant regulations, and ensures that programs and services to individuals supported are person-centered and directed. The Assistant Residence Manager is an effective communicator. She/he is able to provide person supported and staff constructive feedback regarding performance and behavior. Must be a good listener, speak with respect and treat all respectfully. The Assistant Residence Manager is responsible for updating the Residence Manager on a daily basis of all events in the residence. Essential Functions Staffing In partnership with the Residence Manager: • Ensures that the program is adequately and appropriately staffed and monitored., • Ensures the appropriate training of staff who are assigned to the Residence., • Provides weekly supervision meeting for residential staff., • Observes, monitors, and regularly provides feedback to staff regarding the implementation of the individuals’ plans through the use of meal observations, community meetings, and daily performance of goals., • Demonstrates and models’ effective methods to teach existing positive and replacement behaviors to individuals. In partnership with the Residence Manager: • Ensures that the program meets the guidelines and regulations which govern residential operations., • Tracks program and individual progress to ensure further program development., • Maintain and update medication records of individuals residing in the IRA., • Monitor to ensure all medical appointments and follow-up visits are done as needed., • Work closely with Nurse/Medical Director on all medical care for residents., • Work closely with Psychologist on all behavioral plans and data for residents., • Establish professional relationships with local pharmacies, urgent care centers, etc., • Ensure that all reports of injuries and accidents are reported as required by organization policy and OPWDD regulations. In partnership with the Residence Manager: • Monitors staff’s required charting and documentation records and completes reports on person supported progress towards meeting goals and outcome as needed., • Responds to all correspondence promptly and professionally, meeting required timeframes., • Conducts one unannounced visit per month to I/DD IRAs or Day Programs; completing the unannounced visit checklist during each visit and reporting results to Director I/DD and Director QI within one week of visit; and following up on action items at next unannounced visit., • Ensures the proper documentation and reporting of all incidents and events to all of the proper Organization and Monitoring authorities., • Ensures the review of all incidents and events on a monthly and quarterly basis., • Compiles other reports and data for management review., • Ensures that all reports of injuries and untoward incidents for staff and individuals are reported appropriately., • Ensures that appropriate training and documentation of training for individuals and staff is up to date and meets standards for reimbursement as well as program guidelines., • Ensures that all billing information for the program is completed and submitted to accounting in a timely manner., • View Foothold records on a daily basis to ensure that individuals’ goals are recorded., • The Assistant Residence Manager is responsible for the supporting the Residence Manager in monitoring and reviewing all documentation in accordance with federal, state, local, and organization regulations and policies, and ensuring all documentation is done in a timely manner. Communication In partnership with the Residence Manager: • Communicates effectively with individuals , using their primary method of communication (gestures, verbal, sign-language, communication board), • Establish positive relations with parents, guardians, advocates of the people we support and outside providers., • Assists staff and individuals in developing daily activities which are of interest to the person., • Provides counseling and support to staff when conflicts arise; facilitates teamwork and positive interactions., • Gathers staff opinions and input regarding work issues and empowers staff to make decisions through monthly mission effectiveness meetings., • On call for emergencies and reports as indicated by program guidelines., • Provides a safe work environment for staff and individuals., • Other related duties as assigned by supervisor., • Attends in-service training and participates in continuing education to develop management skills; implements and demonstrates skills learned to build staff skillsets., • The Assistant Residence Manager will demonstrate excellence in providing culturally appropriate supports to individuals and staff using a person-centered approach., • The Assistant Residence Manager will work with the team to develop staff action plans that promote the health, safety and wellbeing of all the people supported., • The Assistant Residence Manager will support the Direct support staff and person supported in exploring educational, employment, volunteer opportunities that will assist the people we support in order to live active lives as independently as possible., • The Assistant Residence Manager will enhance professional relations among team members and their capacity to work effectively with others toward a common goal. The Assistant manager will work on recruiting, interviewing, and selecting new staff. The Assistant Residence Manager participates in the interviewing, hiring, coaching, and on-going feedback of staff. She/he is responsible along with the Residence Manager for assigning and directing work, addressing complaints, and resolving problems. Qualifications Minimum of Associate's Degree in Human Services or related field preferred. 2 years’ experience working in a similar environment. Knowledge of Intellectual/Developmental Disabilities Must have a clean NYS Driver’s License Additional Eligibility Qualifications AMAP and First Aid/CPR/AED certification a plus Must have a clean NYS Driver’s License Skilled with Microsoft Office Suite, especially MS Word and MS Outlook

Job Description Location: Northeast, (NY,VT,MA,CT,ME) We're seeking a motivated Clinical Oncology Specialist (COS) to join our newly formed Gastrointestinal (GI) Oncology specialty team, with a specific focus on Esophageal and Pancreatic cancers. This is a high-impact, tumor-specific role focused on accelerating the adoption and growth of Signatera—our groundbreaking, first-in-class MRD ctDNA test. As a COS, you'll act as a strategic field partner and a key representative of Natera Oncology, collaborating cross-functionally to engage key opinion leaders (KOLs) across integrated delivery networks, academic medical centers, hospital systems, and select community oncology practices. Primary stakeholders include GI Oncologists, Medical Oncologists, Oncology Surgeons, and Pathologists. Success in this role demands a deep understanding of the GI space, strong clinical acumen, and the ability to navigate complex healthcare systems while fostering trusted, value-driven relationships. We're seeking individuals who thrive in a fast-paced, entrepreneurial environment and are driven by purpose, passion, and the pursuit of clinical excellence. Frequent travel is required. Key Responsibilities • Develop and execute a strategic territory plan focused on growth and account penetration, • Identify and engage KOLs and key accounts to integrate Signatera into clinical decision-making, • Drive new business development while expanding and deepening existing relationships, • Maximize return on investment through consistent sales activity and cross-functional collaboration, • Deliver impactful clinical education to physicians and care teams, • Serve as a trusted resource in a fast-paced, startup-like environment, • Build deep understanding of Natera's oncology solutions, internal processes, and competitor landscape, • Call on targeted physicians and practices to promote Natera's oncology products and services, • Drive product adoption by influencing clinical decision-making at the provider and system level, • Monitor account performance and market trends; escalate issues and identify new opportunities, • Bachelor's degree required, • 5+ years of experience with consistent success in Medical Oncology, Surgical or molecular diagnostics and ENT preferred, • Deep knowledge of academic and community oncology markets, precision medicine, and reimbursement landscape, • Ability to travel frequently, including overnight travel as needed, • Valid driver's license and safe driving record, • Proven leadership, business acumen, and strong communication skills, • Excellent verbal, written, and presentation skills, • Strategic, forward-thinking, and data-driven mindset, • Ability to work independently and collaboratively in team environments, • Strong clinical understanding of oncology and molecular diagnostics The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes. On-target earnings (OTE) $190,000—$225,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job Description Title: Program Director Agency/Program: Freedom Village Status: Exempt, Full Time Hours Per Week: 35 Salary: $90,000 Supervisor: Chief Program Officer Start Date: ASAP Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will work full-time from the program site. Travel: Five days on-site per week and as needed. About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Freedom Village Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability. Role Summary The Program Director of Freedom Village is responsible for leadership and program oversight of the building’s staff and daily operations. They will provide overall leadership, direction, and supervision of Freedom Village’s staff and daily operations, ensuring a trauma-informed, disability-competent approach to services and community engagement. They will be responsible for ensuring the quality of supportive services, including case management, clinical care, and wellness programming; and will collaborate with executive management to develop policies, procedures, and protocols in alignment with organizational standards and best practices. The successful Program Director will build a culture of safety, inclusion, and respect for tenants and staff alike. The Program Director will also work closely with the Chief Program Officer, Finance and Quality Assurance, to ensure Freedom Village’s fiscal responsibility and compliance with all contractual, regulatory, and reporting requirements. Responsibilities * Monitor the quality of staff documentation, ensuring it is completed regularly and tracked in the agency database.Hire, train, supervise, and evaluate a multidisciplinary team including case managers, clinicians, and administrative staff * Provide individual supervision and facilitate regular team meetings * Ensure ongoing professional development, training, and performance management for staff * Support a positive and collaborative team culture grounded in accountability and empathy * Conduct regular case reviews and support staff in developing and updating Individual Service Plans (ISPs) * Monitor tenant engagement, service delivery, and care coordination to ensure needs are met * Review and approve service plans, incident reports, and crisis intervention strategies * Collaborate with tenants to support independence, self-advocacy, and community integration * Assist in the development and implementation of life-skills and workforce development programming, and other special projects/community events. Oversee the monthly programming calendar * Monitor program outcomes and key performance indicators; implement continuous quality improvement strategies * Prepare for and participate in audits, site visits, and inspections from oversight agencies. * Collaborate with the Facilities and Operations team to maintain a clean, safe, and functional environment * Partner with security, maintenance, and property management staff to respond to facility-related issues and emergencies * Participate in emergency planning, drills, and response protocols * Serve as a liaison to community partners, funders, and oversight agencies * Represent Freedom Village in external meetings, conferences, and advocacy efforts * Cultivate partnerships to enhance tenant services and overall program impact * Lead program enrollment and intake processes, including pre-release engagement and assessment of potential tenants * Ensure fidelity to trauma-informed, culturally responsive, and strength-based practices across the program * Oversee planning and implementation of workforce development services, life skills workshops, and community-based activities * Monitor and track tenant outcomes including housing retention, employment attainment, and training completion * Collaborate with evaluation and finance teams to collect data, prepare reports, and ensure grant compliance * Coordinate with property management to support housing stability and respond to tenant issues or potential lease violations * Facilitate regular staff meetings, trainings, and professional development opportunities. * Engage community stakeholders and represent the program at coalitions, community meetings, and partner events * Participate in agency-wide planning, equity initiatives, and events as required * Maintain documentation systems, records, and confidentiality in accordance with HIPAA and agency policies * Lead continuous improvement initiatives to refine program processes and elevate tenant success * Support the development of future programming and funding opportunities aligned with community needs Qualifications * Master’s Degree in Social Work, Public Administration, Human Services, or a related field * Minimum five (5) years of experience in a leadership or management role in supportive housing, domestic violence services, or a related setting * Experience working with individuals with disabilities, trauma survivors, and/or older adults * Demonstrated experience managing teams, budgets, contracts, and regulatory compliance * Knowledge of NYC and NYS housing and social service systems, including HUD, HRA, OTDA, and OCFS * Strong understanding of trauma-informed care, harm reduction, and housing-first principles * Excellent interpersonal, communication, and problem-solving skills * Proficiency in Microsoft Office and electronic case record systems * Ability to work independently, manage multiple priorities, and respond to crises * NYS LMSW, LCSW, LMHC, or similar clinical licensure preferred * Bilingual (English/Spanish or ASL) is a plus * Familiarity with supportive housing funding streams and performance-based contracts is preferred Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Lighthouse location in Long Island City, and will serve as a member of the management team that works cooperatively to achieve program goals. MINIMUM QUALIFICATIONS: • Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required, • Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs, • For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required, • Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred, • Excellent interpersonal relations skills, with the ability to establish cooperative working relationships, • Excellent written and oral communication skills PRIMARY RESPONSIBILITIES: • The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients, • Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as-needed reports, in order to evaluate program performance and facilitate both short and long-term planning, • Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re-housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets, transfers, and client responsibility, • Maintain a safe, clean, and hazard-free living environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs, • Intervene or direct staff intervention in appropriate situations to resolve problems effectively, • Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved, • Must be knowledgeable of DHS Housing programs, packages, and incentives, • Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops, • Coordinate an inter-agency network of both on-site and off-site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance, • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies, • Perform other duties and special projects as required including serving on-call, • Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context; participate in and contribute to staff meetings and the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training, Domestic Violence, etc., • The Director of Social Services must be on call 7 days a week for Priority one incidents MEASUREABLE AREAS: • Closely monitor open/closed Public Assistance cases on a weekly basis, • Closely monitor certified housing and high-income families, • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator), • Closely monitor and track appointments kept/missed, specifically as it relates to ILP’s and housing related matters (in the absence of a casework supervisor and/or housing coordinator), • Work towards the achievement of DHS weekly, monthly, and quarterly target goals for moving families into permanent housing, • Closely monitor special populations such as newborn, ACS, medical, mental health, sex offenders, domestic violence cases, etc. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job DescriptionDescription: About ASun Star: Founded in 2005, ASun Star provides services to individuals (adolescents, adults) and families within our facility and within the families’ home, school, and/or community. We utilize a strength-based approach and are dedicated to helping our families succeed within their respective community. We strive to help each individual to be “their biggest star” by striving towards their fullest potential and accomplishing goals that they have identified. We specialize in working with at-risk families and individuals diagnosed with Intellectual and Developmental Disabilities. Join Our Team: ASun Star is one unified team comprised of very talented individuals working towards one common goal, and that is enabling lasting change for the developmentally disabled population of the greater New Jersey area. Together, we foster an environment known to be truly compassionate, collaborative, creating a culture of continuous improvement and support. Our team members are propelled to grow, and shine in their respective careers. Surround yourself with people who really care about making a difference - Come and join us in our mission! We currently have an amazing opportunity open in our Programs Department for a Program Manager. The Program Manager is responsible for designing, and implementing program policies that enables us to manage the day-to-day operations of our in-facility programs. They also manage communications and schedule and organize events or meetings related to the program as well as employee schedules. Currently, ASun Star provides facility-based services including: Day Habilitation, Afterschool Program, Summer Programming, and Weekend Programming to Adults and Adolescents. Duties & Responsibilities: • Knowledge and experience working with DDD (Dept. of Developmental Disabilities) and DCF (Dept. of Children and Family)., • Experience managing adult services such as: Day habilitation And/or adolescent services such as: afterschool and summer programming., • Helps create and/or collaborates on Behavioral Support Plans (BSP), • Oversees implementation of Behavioral Support Plans (BSP) and tracked data, • Supervises the department staff and direct support staff providing services., • Helps recruit, hire, orient, and train new staff., • Tracks trends, data, and outcomes to ensure that the programs are meeting dept and agency goals., • Communicates with all staff, families, school staff as needed, and actively coordinates and collaborates services., • Creates and tracks metrics and dept goals., • Tracks and oversees QA of programs., • Oversees incident reporting and UIRs, • Coordinates and collaborates with agency depts to ensure continuity of services, • Completes dept staff evaluations and tracks individual staff metrics performance, • Develops, creates and/or oversees curriculums for dept programs., • Increases participation and census of programs., • Coordinates all activities that supports all program and community events., • Effective & proven leadership skills with 10+ staff members or more., • Excellent Oral and Written communications skills., • Excellent analytical and time-management skills., • Proven ability to perform in a fast-paced environment., • A minimum of 5+ years’ experience working in the human services/social services/behavioral health field(s)., • A minimum of 3+ years’ experience in a supervisory role., • ABA and/or Behavioral Experience preferred., • Ability to oversee the implementation BSPs (Behavioral Support Plans) and data., • Proficient experience using Google workspace, and Microsoft Office., • Health Insurance, • Dental insurance, • Vision insurance plans, • Paid Vacation, sick days, holidays., • Flexible benefits program, • Wellness programs, • Direct Deposit, • Bachelor's degree in the mental health/psychology or related field (interchangeable with experience)., • CPR/First Aid Certified, • Must have experience in ABA settings, • Must have experience in Day Habilitation settings

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development., • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License.

Job Description:\n\nInstitute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Program Director (PD), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the VP and SVP of Shelters, a Program Dir. is someone primarily responsible for having overall responsibility for the operations of one of our eight Transitional Service facilities (Shelters), coordinating all aspects of operations, clinical components, and interfaces with DHS, helping to adhere to all DHS, NYS, and NYC regulations affecting shelter operations. MIN. ROLE REQUIREMENTS & PREFERENCES:LOCATION: Brooklyn, NY 11201 + Available Monday to Friday – Shift: Days & Hours TBD EDU/EXP: degree options below MUST be majored in the following mental health discipline fields… nursing, rehabilitation counseling, social work, psychology, or education with counseling, rehab counseling, recreation/recreation therapy, sociology, occupational therapy, and/or community mental health, as secondary options – preferably in a shelter settingDoctoral Degree and 3+ years of progressive supervisory in a human service setting exp.MA Degree and 3+ years of supervisory in a human services setting exp.Certifications: CPR & First Aid ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:Ability to make reasonable and sound evaluative judgment callsAbility to stand, stoop, bend, sit, and stretch for long periods of timeAbility to effectively use computer software such as MS Word and OutlookAbility to consistently report for work as scheduled, being on-call if neededStrong financial/accounting skills sufficient to manage the program’s budgetKnowledge of the causes and processes of mental illness and substance abuse disorderAbility to perform medium to heavy manual labor, including lifting objects weighing up to 20+ lbsAbility to work in a setting with diverse individuals with mental illness and/or behavioral disordersStrong problem-identification and solving skills with an awareness of self and one’s impact on othersAbility to work independently and as a team, to conform to all applicable safety and accountability measuresStrong organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)Strong presentation skills (g. prepare and deliver a written or spoken presentation with supporting materials)Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatoryAbility to continually learn and apply knowledge with a willingness to participate in in-service training and development activitiesAbility to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without promptingAbility to read, learn, analyze, interpret, and comply with all corresponding state and city regulations, policies, and procedures regarding human-clinical services (e.g. general business periodicals and reports, professional journals, financial reports, legal documents, and/or technical procedures)Knowledge of the mgmt. process and skills, especially as it applies to non-profit orgs. (e.g. plan, schedule, assign, and direct work; appraise and discipline performance; select, train, and develop employees, directing employees toward desired objectives; delegate, motivate, and control the essential work functions like developing performance standards, measuring results, taking corrective action)Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... P.D. CLINICAL/CONSUMER TASKS:Foster the development of consumer involvement committees for clinicsOversee the periodic testing of the clinic/facility’s emergency and business continuity plansManage resident/consumer funds program, developing internal money management proceduresReview nonverbal and verbal crisis intervention techniques and procedures with residents and staffMonitor census, entitlements, and collections to maximize clinic revenue, maintaining census at expected occupancy levelsIdentify all residents who may require an extension of stay approval from DHS and supervise the submission of related filingsImmediately report all incidents, allegations of abuse, or sensitive situations, completing incident reports in accordance with agency policyDevelop a program strategy for working with consumers and families and develop activities that foster program consumer and family cooperation and coordinationProvide clinical supervision to the Intake Coordinators, Substance Abuse Counselor, Employment Specialist, Recreation/Exercise Specialist, Recovery Specialist, and Peer CounselorsConduct trainings on clinical subjects, charting, fire safety plans, fire drills, emergency plans, and procedures, building security, volunteers, and interns, and site-specific exposure control planPlan clinic/facility-wide activities (e.g. setting objectives, developing strategies to meet business goals, budgeting, developing policies and procedures, and organizing the functions necessary to accomplish the mission of ICL as addressed by Transitional Residence for Veterans)Oversee the delivery of program services to residents, and the development, implementation, and review of the NYS Opioid Overdose Prevention Program (NYSOOPP) with treatment plans to address issues of homelessness, joblessness, mental illness, and substance abuseRegularly direct the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plan reviews, assessments, medical records, and progress notes, holding responsibility for the accuracy of data entered into a computer database or manual recordsProvide clinical oversight of program assessment and services provided by the staff to residents to ensure the quality of the services and to ensure that services meet or exceed regulatory guidelines, monitoring counseling performed by staff either individually with a resident or in groups to evaluate the quality of the serviceConduct regular maintenance inspections of resident rooms, vehicles, and property at clinics to ensure cleanliness, accountability, and serviceability, establishing key internal control procedures to ensure the safety, security, functionality, and well-kept appearance of the clinic/facility and reporting repairs that need to be made to the Dir. of Real Property Operations P.D. STAFF SUPERVISORY TASKS:Educate staff on the benefits and levels of consumer and family involvementManage staff accident reports and initial submission of workers' compensation claims to the ICL HR Dept.Schedule staff to attend both in-service and other trainings provided by vendors, ensuring that staff have attendedRecommend disciplinary action for staff whose negligence results in ICL property becoming lost, stolen, missing, or damagedEnsure staff compliance with all applicable Federal and State laws, regulations, and Dept. of Homeless Services and Veteran’s Admin. policies and proceduresConduct length of stay reviews in the weekly supervisory meeting with program managers, associate program managers, case managers, case manager supervisors, and peer counseling staffEnsure staff is obtaining all info, such as medical, psychological, and social factors contributing to the resident’s situation, and evaluating the resident's capabilities, strengths, needs, and preferencesMonitor staff morale and the climate of the work environment to stop or eliminate employee discrimination and/or harassment of any kind, forwarding all complaints to the HR Dept. to further investigate the complaint (as directed)Monitor staff accrual totals, approve or recommend approval of employee requests for time off, notify the HR Dept. when an employee should be placed on or taken off Family and Medical Leave (FMLA)., maintain contact with staff while out on FMLAConduct staff supervision, ensuring staff compliance with the agency's time and attendance policy, per the maintenance of work schedules created and maintained, managing the completion of time clock edits of staff within the suspense established by the ICL HR Dept.Manage the completion of staff performance evaluations, recommending staff for the employee recognition award or promotion and/or disciplinary action reports for those out of compliance in accordance with agency and division policy (ie: disciplinary counseling or termination if needed)Establish and maintain staff assignments, review and recommend changes to authorized positions and personnel budget, submit Requests for Personnel (RFP) on vacant staff position(s), and interview candidates for employment in accordance with agency policy and employment lawsRegularly direct meetings informing staff of concerning clinical issues, types of clinical services, recreational activities, community resources, and ICL programs available, ensuring staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident P.D. ADMINISTRATIVE & Q.A. TASKSIssue monthly reports characterizing the resident population by length of stayEffectively and efficiently respond to questions from employees, board members, and members of the communityDevelop a program mission statement and program goals that support the division and agency mission statements and goalsOversee administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking of office suppliesProvide administrative supervision to the Program Managers, Entitlements Counselor/Specialist, Facility Management Supervisor, and Office ManagerReview drafts, procedures, plans of corrective action, and business, incident, and program evaluation reports, addressing areas that need improvementCoordinate with the Dept. of Quality Assurance and Improvement and the depts in the Admin. Division in HR for staff assistance in the preparation for an auditReview job descriptions, and conduct employment interviews that meet federal, state, and agency regulatory guidelines, forwarding required HR docs to proceed with employmentDemonstrate willingness and ability to use and oversee the use of ICL-supplied equipment during business (e.g. computers, cell phones, telephone, vehicles, fax, vehicles, etc.)Ensure the distribution and collection of resident evaluation surveys and other program evaluation materials, ensuring that the findings of such efforts are made available to persons served and staffCollect data and keep documentation on vacancy, admissions, discharges, infractions, incidents, and illnesses daily and gather from staff monthly statistics on service utilization and referral sourcesMaintain accountability and serviceability of all ICL property assigned to the program, including vehicles, reporting lost stolen, missing, or damaged property in accordance with ICL policy, conducting initial investigations of propertyReview info collected from the program utilization review process on a quarterly basis, paying particular attention to an aggregate review of unsuccessful and delayed discharges, and preliminarily determine the full scope of onsite services and offsite linkages that may be missing from the services mixExercise control over the program budget through planning, prioritizing spending, and monitoring of the ICL spending patterns by approving/denying all staff financial requests and purchase orders of supplies and equipment, then submitting approved purchase orders and requests to the supervisor for approval, properly securing all property and equipment needs P.D. COMMUNITY RELATION TASKS:Maybe the chairperson or member of an agency or division committee(s)Present info to the board of directors, management, employees, and/or public group(s)Involved in hosting visitors from the community, regulatory offices, and/or other agencies as neededPromote effective partnerships with the Dept. of Homeless Services and the Veteran’s AdministrationEducate staff and residents on the importance of a constructive relationship with local elected officials, community boards, and citizensCooperate with other orgs. in the development of understanding and interest in participating in long-range plans to address the needs of vets who are homelessPromote the benefits and role of Transitional Residence for Veterans in the local community, acting and maintaining as a liaison between local elected officials and community boards, educating citizens in the community on vet issues as they relate to housing and employmentConduct an ongoing review of existing linkages with community providers and seek to extend the program’s linkages to improve the effectiveness and quality of the program, ensuring the data is reviewed and refined in focus groups with case managers and the residence advisory council to determine whether the info can be used to create a plan of action or, as necessary, advocacy to obtain additional service resourcesPerform other job-related tasks as assigned in an organized and detail-oriented manner…Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily, reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!PAID Orientation and Training + UnionChoice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)Life & AD&D Insurance + Medical Flexible SpendingMental Health Services and ProvidersEducational & Parental LeaveTuition & Work-Life AssistanceCommuter Benefits PlanEmployee Assistance ProgramMatching 403B (non-profit)Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.Discounts on select ticketed purchases provided by Plum BenefitsAnd many more…

Job DescriptionDistrict Manager New York City, NY At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. About the Team: Our phenomenal Retail Field Operations team interacts with our customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our team is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team. They have deep knowledge of every style, out-of-this-world customer service skills and a drive to deliver results and incredible experiences. About the role: Are you ready to bring our brand to life at our Rothy’s stores? As District Manager, you ensure our store teams are prioritizing exceptional customer experience while also keeping the store’s engine running. You train and support our store leadership teams to ensure efficient store operations and ensure our policies, procedures and SOPs are applied and adhered to in our locations. You actively partner with your Regional Director to use solutions-oriented problem solving to implement improvements, escalate roadblocks and position our retail teams for success. You are an ambassador of Rothy’s mission and core values and represent this in the lived experience of our customers, employees and communities. You are responsible for influencing, training and supporting our store leaders to own and drive the success and impact of their store and team. What you’ll do: * Oversee store leaders in your district and ensure delivery on company directives and expectations * Proactively partner and communicate in decision making with cross functional business partners to drive business results for district stores * Proactively identify trends and provide recommendations for process and system changes to drive business improvements * Provide expert brand and product knowledge training to all store leaders and collaborate with HQ business partners when additional or deeper training or information is needed to help improve customer experience and employee knowledge * Build and maintain community through helping develop and inspire in store activations/events in your locations * Proactively train the district store leaders on SOPs, store guidelines and expectations and ensure store compliance and execution. Gather insights and feedback for the Retail Operations team to further evolve/enhance to support the business or teams * Analyze and deliver customer-oriented product insights and their potential business impact to Retail and Leadership Cross-functional partners * Report, analyze, and advise on sales, returns, KPIs and trends and work with store leaders to develop action plans to address opportunities and celebrate successes and partner with Regional Director on any significant learnings that impact the business * Advise Store Managers on coaching for high performance and closely manage employee relations concerns with values-based leadership * Responsible for monitoring staffing and payroll optimization * Oversees inventory management and management of our internal systems to process orders and manage inventory effectively * Sets clear performance expectations for all stores and provides ongoing coaching and feedback to encourage team and individual development You are: * A change agent, comfortable in ambiguity, able to stay calm under pressure and be a leader during times of evolution in process, business, or direction * Able to easily take initiative on performance matters based on metrics and observations * An excellent communicator that is able to report in a clear and concise way, both in person and virtually * An expert operator who can easily adapt to changes while managing multiple priorities in an ever-changing environment * Able to learn quickly, think critically, propose solutions and take productive action without being requested to do so * Able to analyze data and information to better understand the business and our customers * Able to lead through influence and excel in inspiring, motivating, coaching and developing teams through their leaders * A merchant with a high business acumen and an understanding of what levers you can pull to build and grow a business * Able to operate with a high degree of flexibility and possess a willingness to take on a variety of large and small projects * Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products You have: * 8+ years of retail experience with at least 3 years proven success in a district level leadership role, responsible for overseeing multiple stores in a fast paced environment * Extensive experience in store openings, training teams thoroughly and leading by example * Availability to work a minimum of 40 hours/week, including weekends, evenings and holidays; must be able to work 5 days a week (including Friday, Saturday, Sunday and holidays); travel as required; and be available as needed on an on-call basis * The ability to work on your feet up to 8 hours a day in a busy store environment; able to bend and lift up to 25 pounds Our benefits: * Generous paid time off * 401k matching * Comprehensive health plans for you and your family * Supplemental mental health benefits * Monthly wellness reimbursement * Employee Discount Program! Pay range: $120,000 - $140,000 annually Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package. Please see our Privacy Policy here Compensation Range: $120K - $140K

Job DescriptionAbout the Company Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders and servicers to real estate brokerages and home improvement providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. About the Role We’re looking for a Partnership Implementation Lead to help deliver successful launches and ongoing programs with Made’s national partners. You’ll be responsible for coordinating across teams, managing implementation timelines, and acting as a trusted point of contact for partners. This is a mid-level role for someone with strong client-facing and project management experience who wants to grow into a senior partnerships leader as we scale. What You’ll Do * Partner Implementation: Support the execution of partnership launches and ongoing programs with lenders, servicers, and home service providers. * Primary Contact: Serve as a key day-to-day contact for partner stakeholders, building trust and ensuring smooth collaboration. * Cross-Functional Coordination: Work closely with Product, Engineering, Marketing, and Operations to align on partner requirements. * Project Management: Build and track implementation timelines, manage deliverables, and escalate blockers when needed. * Process Building: Help develop repeatable frameworks and best practices for partnership onboarding. * Reporting: Provide regular updates on partner status, risks, and progress to internal stakeholders. * Continuous Improvement: Gather feedback from partners and teams to refine processes and strengthen execution. Ideal Background * 3–6+ years of experience in partnership management, client success, or implementation at a high-growth company. * Proven ability to manage partner onboarding or enterprise client implementation projects. * Strong project management skills, with the ability to juggle multiple priorities. * Excellent communication and relationship-building skills - comfortable with client-facing interactions. * Experience working cross-functionally with technical and business teams. * Highly organized, detail-oriented, and proactive problem-solver. Nice to Have * Experience in fintech, real estate, mortgage, or home services. * Familiarity with regulated industries and compliance-heavy environments. * Exposure to early-stage startup dynamics. * Background in consulting, client services, or enterprise sales support. * Interest in credit cards, rewards, or homeownership-related products. Why Join Made Now You’ll play a pivotal role in delivering on Made’s first wave of national partnerships. This is a rare opportunity to work directly with senior leadership and external executives, while building the processes and foundations that will scale as our partner ecosystem grows. Benefits * Base Compensation Band: $90,000–$125,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation Range: $90K - $125K

Job Description Location: NYC, New Jersey, West Virginia, Maryland, Delaware, and Virginia, DMV, Richmond, Philly We're looking for a driven Clinical Oncology Specialist (COS) to join our newly established Cutaneous Oncology specialty team. This is a high-impact, tumor-specific role focused on accelerating the adoption and growth of Signatera—our groundbreaking, first-in-class MRD ctDNA test. As a COS, you'll act as a strategic field partner and a key representative of Natera Oncology, collaborating cross-functionally to engage key opinion leaders (KOLs) across integrated delivery networks, academic medical centers, hospital systems, and select community oncology practices. Primary stakeholders include Medical Oncologists, Oncology Surgeons, and Pathologists. Success in this role demands a deep understanding of the skin cancer/cutaneous space, strong clinical acumen, and the ability to navigate complex healthcare systems while fostering trusted, value-driven relationships. We're seeking individuals who thrive in a fast-paced, entrepreneurial environment and are driven by purpose, passion, and the pursuit of clinical excellence. Frequent travel is required. Key Responsibilities * Develop and execute a strategic territory plan focused on growth and account penetration * Identify and engage KOLs and key accounts to integrate Signatera into clinical decision-making * Drive new business development while expanding and deepening existing relationships * Maximize return on investment through consistent sales activity and cross-functional collaboration * Deliver impactful clinical education to physicians and care teams * Serve as a trusted resource in a fast-paced, startup-like environment * Build deep understanding of Natera's oncology solutions, internal processes, and competitor landscape * Call on targeted physicians and practices to promote Natera's oncology products and services * Drive product adoption by influencing clinical decision-making at the provider and system level * Monitor account performance and market trends; escalate issues and identify new opportunities * Consistently conduct business in an ethical, transparent, and professional manner Qualifications * Bachelor's degree required * 5+ years of experience with consistent success in Cutaneous, Surgical or molecular diagnostics preferred * Deep knowledge of academic and community oncology markets, precision medicine, and reimbursement landscape * Ability to travel frequently, including overnight travel as needed * Valid driver's license and safe driving record * Proven leadership, business acumen, and strong communication skills * Travel: ~75% (combination of road and air travel) Key Competencies * Excellent verbal, written, and presentation skills * Strategic, forward-thinking, and data-driven mindset * Ability to work independently and collaboratively in team environments * Strong clinical understanding of oncology and molecular diagnostics * Comfortable navigating complex healthcare systems and engaging senior stakeholders Why Natera? At Natera, we're transforming the way cancer is detected and monitored. Join us and be part of an innovative, mission-driven team committed to improving patient outcomes in oncology. Total compensation includes a competitive base salary and uncapped quarterly commissions. In addition we offer a car allowance and Restricted Stock Units (RSUs). The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes. On-target earnings (OTE) $133,300—$199,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com WHO ARE WE LOOKING FOR? We are looking for a dynamic and experienced Account Manager to join our team. The Account Manager will be responsible for retaining our top ARR clients & pooled plans and providing exceptional service to ensure client satisfaction and loyalty. Successful candidates will be responsible for supporting incoming employer plan inquiries, change orders, proactive outreaches, ongoing client reviews, and supporting multiple cross-functional teams across the organization. In addition, the Account Manager will have the flexibility to jump into other service teams and provide coverage and support as needed. Our mission-driven service teams are often the first point of contact for customers, so we are interested in hiring individuals with a passion for providing memorable client experiences with the ability to make quick and accurate decisions. As a Vestweller, you are a dynamic individual who will work cross-functionally across teams to communicate and facilitate resolutions for any client satisfaction issues. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: • Manage and retain relationships with top ARR clients & pooled plans across our platforms, ensuring their post-onboarding needs and inquiries are met and issues are addressed promptly (i.e. plan design changes & conversations, year-end testing, education, day-to-day inquiries), • Work closely with clients to understand their business goals and challenges, and identify opportunities to discuss the addition of other Vestwell platform products, • Collaborate with internal teams to ensure client needs are met and issues are resolved promptly, • Proactive outreaches to clients to understand gaps in service and platform to bring back to product teams, conveying the voice of the client internally, • Provide coverage and support to other service teams as needed, ensuring continuity of service for all clients, • Create processes, playbooks, and resources to streamline account management operations and support team expansion, • Being the friendly, knowledgeable first point of contact for inbound inquiries., • Conducting appropriate and timely follow-ups to ensure the highest level of service., • Communicating in a relatable, humanized way to promote trust and allegiance., • Creating tickets and providing follow-up as required., • Adhering to client-facing and internal Service Level requirements., • Support the team with handling complaints, troubleshooting problems, and providing solutions, and escalating to our Legal and Compliance Team when needed. The Necessities: • College degree and/or equivalent customer service experience, • 2-4 years of retirement industry experience, preferred, • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Highly organized with the ability to manage multiple work streams simultaneously. The expected base salary range for this position is $70K - $80K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Overview Girl Scouts of the USA Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. This is a Hybrid role with in NYC Office 2 days a week. Responsibilities Customer Care, part of the Council Partnership Community and reporting to the Chief Experience Officer (CXO), drives movement wide sustainable growth and health through implementation of strategic priorities in an aligned network. The team builds strong relationships and creates empowering ways of work between and among GSUSA and councils to ensure movement wide collaboration, trust and success. The team ensures GSUSA is offering excellent communications and customer service to councils, members and other customers. POSITION SUMMARY The Analyst, CS Experience is a core member of the customer care team. This position is a customer-facing role, responding to requests for assistance and responses to concerns that come in through the national 800 phone number, live chat and email to case inquiries through Salesforce and/or social media monitoring platforms, reinforcing Girl Scouts reputation as a leading brand who puts their customers' needs first. Provides general and technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance. The Analyst works with cross-functional teams to ensure timely, accurate, consistent response to customer inquiries, as well as leading special projects as assigned. The position is expected to be highly communicative and a team player. This position will work collaboratively to improve support escalation, effective communications and provide other customer-related services, as needed. The position reports to the Manager, CS Experience, who manages a team of customer care subject experts. ESSENTIAL RESPONSIBILITIES - Primary duties of the position Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Thorough and prompt responses to social media, phone calls, live chat, e-mail inquiries and assistance requests based on a working knowledge of GSUSA policies and positions, sensitive issues messaging, content of Knowledge, Salesforce Chatter communities, communications alerts, FAQs, official documents, webinar content, and other materials., • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance. Creates and monitors cases in Salesforce Service Cloud case management system. Provides Level 1 technical support. Learn new technology quickly and thoroughly. Create tickets (phone to case and web to case) into Salesforce Service Cloud as part of the customer service interaction. Maintains own tickets, problem-solves individual customer needs, and responds within the service level agreement for the department and customer type. Supports and/or leads special projects as assigned based on subject matter expertise. Analyses and reports trends and ticket volume for potential performance improvements., • Provides answers to customers by identifying and investigating problems, researching answers, and guiding customers through corrective steps, while maintaining a knowledgeable, professional approach to customer care. Ensures that a cooperative and supportive relationship is maintained with direct team, volunteers, Girl Scout councils, GSUSA staff members, and the public., • Escalate tickets to councils and to internal GSUSA staff, when necessary. Shifts management and/or toggles tickets between council and other GSUSA queues, such as Digital Cookie, Technical, Information and Referral, and Merchandise. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. REQUIRED COMPETENCIES Administrative coordination duties or may support Executive Team with confidential, administrative support; Individual Contributors who may have responsibility for projects or processes and who are still developing. • 5+ years relevant experience in customer care/service in phone/chat/email/social media. Demonstrates a basic understanding of customer service concepts and exercises tact and an appropriate sense of urgency when dealing with the public., • Ability to manage expectations, outstanding organizational skills, strong reading comprehension and ability to communicate results. Demonstrates excellent written and verbal communication skills., • Answers questions and inquiries, problem-solves, and investigates customers’ issues while maintaining a knowledgeable, professional approach to customer care. Ability to handle challenges with a smile, love to help people; strong interpersonal skills, demonstrates empathy and commitment., • Must have strong technical skills, including Microsoft Suite, and ability to learn new applications quickly. Must learn Salesforce Service Cloud if inexperienced with the platform., • Demonstrates strong problem-solving ability, including within tight timeframes and with multiple customers. Ability to multi-task while meeting deadlines., • Develops understanding of the experiences, products, and services of GSUSA. Fosters innovation by seeing opportunities, not just issues or problems., • Focuses on continuous learning and development. Works effectively within a team and cooperates and contributes to team knowledge, skills, and processes., • Participates in cross-functional project teams by providing basic customer information or by conducting specific tasks., • Maintains knowledge of internal staff organization so tickets are escalated and followed through to the appropriate person and/or department., • Manage projects such as organization-wide Functional Directory, contributes to Knowledge Base (aka Solutions in Salesforce), and handles cross-functional projects as assigned. REQUIRED TECHNICAL SKILLS Office 365 or similar suites Competency in PowerPoint or similar presentation software Competency in Microsoft Excel or similar software Experience with software ticketing systems such as Salesforce Service Cloud Phone call management system Email management REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications) Degree or Equivalent Experience: Bachelor’s degree or equivalent experience Minimum Years of Experience: Minimum of five (5) years’ experience in customer service environment SALARY RANGE: $65,000 - $80,000 This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience. What We Offer: Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: Paid Time Off: GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's. Other Benefits: • Medical and Behavioral Health Coverage, • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance., • Both plans include GSUSA partial subsidy of premium costs, • Dental and vision coverage, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts, • Company-paid life insurance, • Flexible work arrangements, • 12 weeks of paid parental leave, • 401(K) with company match, • Sick leave, • Short- and Long-Term Disability for salary continuation, • Health and Wellness Classes and Activities throughout the year, • Access to Employee Engagement Groups PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: This job operates in a professional office environment. POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position with Weekend and Holiday shift. Days and hours of work are Thursday through Monday with a 35 hour per week schedule. Evening work required as job duties demand. AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

Job DescriptionSalary: $975 Academic Specialist, Pre-College 2026 New York Department: Vogue Winter Break Employment Type: Contractor Minimum Experience: Mid-level Context Edconic is a successful group of education businesses, including Sothebys Institute of Art, The School of The New York Times, Manchester City Business School, Wired Education, and Vogue College of Fashion. Its mission is to build compelling education programs in partnership with the worlds best brands. The Global Pre-College & Collegiate Division (GPCD) supports its expansion and plans for growth, by working across schools on the development and delivery of non-MA programs. About Vogue Winter Break Vogue Winter Break invites high school students who are curious and passionate about the world of fashion to experience it first-hand in the heart of New York Cityone of the most important fashion capitals in the world. Students will explore a range of topics shaping the industry today and will participate in a specialized course in fashion business. The program, which consists of a one-week term in January, will provide students with direct access to fashion-world professionals, and faculty will host daily live sessions. Faculty-guided tours of notable industry sites in NYC will bring a firsthand experience of the fashion world. All courses are taught by fashion industry experts in collaboration with teaching professionals. Job Summary On a daily basis, Academic Specialists observe classes and provide pedagogical feedback to Vogue Winter Break academic staff to help strengthen the overall student experience. As additional adults in the classroom alongside each sections Instructor and industry expert lecturers, Academic Specialists are a crucial organizational support for the teaching team. Academic Specialists provide back-up instructional support, assisting in tutorial sessions during the afternoon. Academic Specialists chaperone class site visits alongside the Instructor and are responsible for wayfinding and safely and effectively managing class travel. After the end of the term, Academic Specialists review and revise evaluations of students written by faculty to create a common tone and ensure a positive, constructive, student-centered approach. Qualifications A Bachelor of Arts degree in a relevant field is required; a graduate degree (obtained/in progress) or professional experience is recommended. Additionally, Academic Specialists should have at least two years of assistant teaching experience or one year of experience as a lead teacher with some experience teaching or editing writing, ideally within a fashion, arts, or humanities context. Academic Specialists must be CPR certified by the beginning of the program; applicants must either possess CPR certification or be willing to acquire it at their own expense in advance of the program. Three professional references are required. Essential Duties and Responsibilities Pre-Session: • Alert Vogue Summer School staff to challenges that need to be addressed immediately., • Chaperone students to and from class field trips, providing supervision and guidance on travel itinerary throughout. Map out subway routes for trips to and from campus and between locations, in collaboration with the Instructor and a fellow Academic Specialist., • Assist Instructors in documenting attendance and student-specific concerns using the Orah app, following app best practices and promptly reporting any issues., • Serve as on-call faculty support as needed, including but not limited to serving as backup instructor in case of faculty absences., • Review and revise narrative evaluations of students written by faculty to create a common tone and ensure a positive, constructive, student-centered approach., • Liaise with Vogue Summer School staff to review courses and provide feedback for future planning. Instructional Dates with Open Positions: • Term 1: January 4 January 9 NOTE: Vogue Winter Break Academic Specialists work 30 40 hours per week, typically scheduled Monday through Friday between 8:30 AM 4:30 PM. Some tasks may be completed remotely, though all applicants must be available to work in person in New York City. Knowledge of and prior experience in the city, specifically navigating the subway system, is strongly preferred. Areas of Content Expertise Fashion design, fashion styling, fashion media, fashion business, creative direction, fashion history, art history, cultural studies, classroom management, high school student support Other Requirements Academic Specialists must be CPR certified or must be willing to obtain certification at their own expense prior to the start of the program. Academic Specialists must bring a personal laptop computer or tablet each day to complete class observation evaluations online. Language Skills While no special language skills are required for the position, applicants must be capable of upholding the highest standards of written and spoken English. Teaching Experience Academic Specialists should have at least two years of assistant teaching experience or one year of experience as a lead instructor, with some experience teaching writing, fashion, and/or media studies.Academic Specialists should also have some experience with high school students, in either formal or informal educational programs. Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to sit for long periods of time, • Ability to travel extensively within the broader New York City area via walking and the subway system, • Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach, • Ability to lift up to 25 lbs. Salary $975(1 week), as an independent contractor. Applicants must be eligible to work in the United States. Only qualified candidates should apply (NO RECRUITERS). Vogue College of Fashion is an Equal Opportunity Employer. Contact Candidates should submit their CV and a cover letter indicating their interest in the position to . Applications without a cover letter will not be considered.

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job DescriptionCompany Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team: • Competitive compensation for your work, • Generous time off policy, • Summer Fridays, • Opportunity to broaden your horizons by attending popular conferences, • Emphasis on work/life balance, • Collaborative and team-oriented environment, • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatmentsJob Description The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi’s products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets. *Please note this is a remote position but candidate must reside within the territory (New York City) • Responsible for representing Sobi’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines, • Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states., • Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians, • Strict compliance with all regulatory agencies, state, and federal law is required., • Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures, • Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management., • Reports all adverse events to Sobi’s Drug Safety department as appropriate per required guidelines, • Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.Qualifications, • Located within the territory, • BA/BS in business or science, • Minimum of 5 years’ with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years’ specialty sales experience in the Pharmaceutical or Biotechnology industry, • A CAM will have a minimum of 3 years’ of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting, • Demonstrated history of high sales performance, • Experience with single source pharmacies, reimbursement programs, managed care, and formulary, • Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography., • Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided), • This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided). Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: • A competitive 401(k) match to support your financial future., • Tuition and wellness reimbursements to invest in your personal and professional growth., • A comprehensive medical, dental, and vision package to prioritize your health and well-being. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to COVID-19 Policy For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.

Job DescriptionCompany Description R25_0021153 *US role; must sit in US at time of application to be considered. ***Note - This role includes a base salary and is eligible for a performance-based sales incentive #LI-Remote Job Description About this job NielsenIQ is a leading market research firm. Our Financial Services team provides alternative data products to hedge funds, mutual funds, and private equity firms through first party and third-party data sets. NielsenIQ is looking for a Salesperson with 7+ years of experience selling data-driven research / products / services to the buy-side investment community. Candidates must be passionate about capital markets, data and technology. Candidates must also be very comfortable interacting with prospects over the phone and in person. Responsibilities: * Systematically call / email prospects to market NielsenIQ’s products. * Manage a pipeline of new business from initial conversation to close of sale. * Gather market intelligence and contribute to new product development to meet changing client needs. * Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 7+ years of experience selling data-driven research / products / services to the buy-side investment community. * Bachelor's degree required, preferably in Finance, Economics or Marketing. * Understanding of financial markets and technology; knowledge of investment research products and current software technologies are a plus. * Outstanding verbal, written and presentation skills, with the ability to communicate clearly and effectively. Manage the sales process through targeted phone calls, one-on-one meetings, and group presentations. * Must be proficient with Microsoft PowerPoint, Excel and Word. * A high level of motivation, the drive to take initiative and work both independently and as a team member; a self-starter. Follow-through is an absolute must have. * Strong business development experience with the ability to sell into, and represent the firm, at all levels within a financial services organization. * Proven ability to maintain a high level of activity to reach an aggressive set of sales goals and objectives. * Ability to work with minimum supervision and with structure, focus and determination. Personal Attributes: * Entrepreneurial and ambitious with a drive to succeed. * Willing to work long hours. * Goal and detail oriented. * Sense of urgency and service-orientation both internally and externally; strong customer service skills. * Ability to add value by using creativity and independent thinking. * Intellectual curiosity, initiative, resourcefulness, and tact. * Strong work ethic with professional behavior & appearance and personal integrity. * Excellent negotiation and listening skills. * Strong organizational skills. * Able to work effectively with team members with uncompromising ethics, initiative and integrity. US Benefits • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Discretionary paid time off program and 11 paid holidays., • Flexible working environment, • Volunteer time off, • LinkedIn Learning This role has a market-competitive salary with an anticipated base compensation of the following range: $117,250.00 - $137,500.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. Additional Information Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the