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Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Requirements and skills: Previous work experience as a Host/Hostess or Waiter/Waitress Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift