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Job Details\n Reports to: Director of Operations \n \n FLSA Classification: Exempt \n \n About M&G \n M&G is a boutique catering company based in the East Village. We create vibrant, produce-driven, beautifully simple food with a focus on innovative and sustainable presentation. We are leaders in our field and work with some of NYC’s top brands, media agencies and producers. \n \n As M&G enters its next stage of growth, we are looking for an experienced Operations Manager to join our management team and help drive the business forward. \n \n Job Summary \n We are looking for an individual who shares M&G’s creative vision, work ethic and passion for food and hospitality. As Catering Operations Manager, you will be responsible for overseeing the daily operations of the business and ensuring we consistently deliver an exceptional product and service to our clientele. \n You will lead an operations and delivery team of 10+, with a major focus on delivery strategy, driver management, logistics and the successful execution of daily catering jobs. Strong forward planning is essential—you will oversee pack sheets, delivery schedules, staffing, vehicles and job requirements, ensuring each event is thoroughly planned, and the team is set up for success well before it leaves our kitchen. \n \n People are at the forefront of everything we do, so you will also be responsible for building, developing and nurturing a high-performing team and strong company culture. This role offers significant potential for professional growth as M&G expands, and we are looking for a hands-on leader who can grow with the company. \n \n Core Responsibilities \n \n Operations & Logistics \n · Own the day-to-day operations of the business, ensuring catering jobs are properly planned, packed, dispatched and delivered successfully. \n · Lead and manage an operations and delivery team of 10+, including the daily deployment of staff and drivers based on business needs. \n · Proactively review upcoming jobs and pack sheets to identify operational requirements including staffing, vehicles, delivery windows, equipment, rentals, beverages and special client requirements. \n · Develop and manage daily delivery schedules, driver routes and vehicle allocation, adjusting throughout the day as required. \n · Oversee the expediting and packing of catering orders, ensuring pack sheets are accurate and completed prior to dispatch. \n · Oversee logistics and packing for full-service events, including food, beverages, styling items, kitchen equipment, rentals and other event requirements. \n · Ensure all products leave the kitchen on time, are transported correctly and arrive in perfect condition according to M&G standards. \n · Ensure drivers execute deliveries and client setups professionally, accurately and according to company standards. \n · Act as a central point of communication between the kitchen, operations team, and management to ensure changes and potential issues are communicated quickly and effectively. \n · Proactively troubleshoot delivery, staffing and logistical challenges and make on-the-spot decisions to protect service standards and client satisfaction. \n · Communicate directly with clients regarding delivery timing, changes or issues when required. \n · Order and manage alcoholic and non-alcoholic beverages, disposables, catering hardware and rental equipment required for daily operations and events. \n · Oversee M&G’s beverage program, including inventory, ordering and ongoing menu development. \n · Continually review operational and delivery systems to identify opportunities to improve efficiency, accuracy and service. \n \n Team Leadership & Management \n · Build, lead and develop a strong operations and delivery team. \n · Manage weekly operations and driver schedules based on forecasted business needs. \n · Manage recruitment and hiring for the Operations department as required. \n · Oversee onboarding and training of new team members and ensure appropriate training systems and standards are maintained. \n · Provide ongoing coaching, training and professional development to operations and delivery staff. \n · Set clear expectations and lead by example, creating a team environment that is energetic and positive while maintaining high standards of professionalism, accountability and efficiency. \n · Continually assess team performance, identify strengths and areas for development, and conduct regular performance reviews. \n · Manage employee issues, disputes, injuries and conflict resolution within the department, maintaining appropriate company documentation and incident reports. \n · Hold the team accountable for M&G standards while creating a culture in which employees feel supported and motivated to perform at a high level. \n \n Facility, Fleet & Compliance \n · Oversee M&G’s vehicle fleet, including preventative maintenance, repairs, inspections, cleaning and general upkeep. \n · Manage rental vehicle bookings and ensure appropriate vehicles are available based on upcoming delivery and event requirements. \n · Oversee delivery technology and systems used by the driver and operations teams. \n · Oversee opening and closing procedures for the facility. \n · Conduct regular walkthroughs of the facility and proactively identify maintenance, cleanliness, safety or operational issues. \n · Coordinate repairs and preventative maintenance with outside vendors, ensuring issues are resolved quickly and with minimal disruption to operations. \n · Help maintain a safe, clean and organized working environment throughout the facility. \n · Work with Ownership and management to ensure operational procedures comply with applicable health, safety and Department of Health requirements. \n \n Financial & Cost Management \n · Manage and track key departmental operating costs, including operations labor, vehicles, beverages, disposables, catering equipment and production-related purchasing. \n · Maintain accurate weekly cost tracking and report results to Ownership during weekly COGS meetings. \n · Monitor operational spending and proactively identify opportunities to reduce costs and improve efficiency without compromising product quality or service. \n · Ensure vendor invoices, receipts and departmental expenses are submitted accurately and on time. \n · Maintain accountability for purchasing decisions within the Operations department and ensure spending is appropriate and cost-effective. \n · Collaborate with Ownership to understand operational profitability and make data-driven recommendations around staffing, purchasing, logistics and other controllable costs. \n \n Schedule \n This is a full-time position. The typical schedule is approximately 8:00am–6:00pm, Monday through Friday. \n \n Hours may vary depending on business needs and seasonality, and occasional early mornings, evenings and weekend work will be required. \n \n Qualifications & Experience \n · 4+ years of operational leadership experience within a fast-paced catering, hospitality, events or food-service environment. \n · Proven experience leading and developing operational, delivery or production teams of 10+ employees. \n · Strong experience managing complex delivery logistics, including route planning, driver scheduling, vehicle allocation and multiple simultaneous delivery windows. \n · Exceptional forward-planning and organizational skills, with the ability to anticipate operational requirements and potential issues before they arise. \n · Highly organized and detail-oriented, with excellent time-management skills and the ability to manage multiple jobs, teams and priorities simultaneously. \n · Calm and decisive under pressure, with the confidence to make sound operational decisions independently. \n · Strong leadership and communication skills with the ability to set clear expectations, delegate effectively and hold teams accountable. \n · Strong knowledge of food, catering operations and the standards required to deliver a premium product. \n · Comfortable working autonomously while communicating effectively with Ownership and other department leaders. \n · Experience with inventory management, supply-chain logistics and operational cost management is a plus. \n · Proficient with Google Workspace, Microsoft Word and Excel. \n · Hands-on mentality and willingness to step in wherever needed during busy periods. \n \n Education \n · Bachelor’s degree preferred, but relevant industry and management experience will be strongly considered. \n \n Physical & Work Requirements \n · Comfortable working in a fast-paced, constantly changing environment and tackling challenges as they arise. \n · Ability to be on your feet for extended periods. \n · Ability to move throughout all areas of the facility, including kitchen, food and beverage storage areas. \n · Ability to lift at least 50 pounds. \n · Current and valid New York State driver’s license required. \n · Must be comfortable driving and operating catering vans and box trucks. \n \n Compensation: \n Salary - $80,000 - $90,000 \n \n Benefits - Healthcare package, PTO, sick pay, paid public holidays, company provided laptop, bonus. \n \n Language \n · Fluency in English required.

ANV is a global specialty insurance platform operating across the United States, United Kingdom, and Europe. Backed by AmTrust Financial Services and Blackstone Credit & Insurance, we bring together a portfolio of established MGAs and specialist underwriting businesses delivering innovative insurance solutions across multiple markets. \n \n As a rapidly growing platform, ANV combines the strength of established insurance businesses with the opportunity and energy of a scaling organization. We are committed to underwriting excellence, entrepreneurial thinking, and empowering our people to make a meaningful impact as we continue to build the next generation of specialty insurance businesses. \n \n The Company seeks a commercially astute real estate executive to lead its global real estate and workplace services. Reporting to the CFO, the VP, Global Head of Real Estate will align the portfolio with business priorities, execute commercially competitive transactions, deliver exceptional office environments, and establish a consistently high standard of workplace and client service. \n \n This is a hands-on leadership role spanning portfolio strategy, transactions, design and construction, lease administration, facilities, hospitality, physical security, and health and safety. The successful candidate will combine financial discipline and sophisticated deal-making with strong design judgment and the discretion, responsiveness, and attention to detail expected in a demanding financial services environment. \n \n Key Responsibilities \n Business Partnership and Portfolio Strategy \n\n • Serve as the principal real estate advisor to the CFO and executive leadership, translating business strategy, workforce plans, and growth opportunities into actionable location and occupancy decisions.\n, • Develop a global portfolio strategy that balances cost, flexibility, talent access, operational resilience, and the quality of the employee and client experience.\n, • Present clear recommendations and business cases for investment, consolidation, expansion, and relocation, including real estate implications of M&A activity.\n\n Transactions and Commercial Negotiation \n\n • Lead site selection and negotiations for leases, renewals, expansions, relocations, and exits, directing brokers and partnering with Legal on documentation and risk.\n, • Evaluate total occupancy cost, cash flow, capital requirements, landlord incentives, and alternative deal structures; negotiate favorable economics and terms that preserve business flexibility.\n, • Own landlord and broker relationships and oversee lease administration, critical dates, obligations, and occupancy cost reviews across jurisdictions.\n\n Design and Construction \n\n • Lead projects from feasibility and programming through design, procurement, construction, commissioning, and occupancy, with accountability for budget, schedule, quality, and business continuity.\n, • Set elevated standards for architecture, interiors, furniture, lighting, acoustics, meeting technology, and client-facing environments; translate executive expectations into coherent, practical designs.\n, • Select and direct architects, engineers, project managers, contractors, and specialist vendors. Challenge estimates, procurement strategies, and change orders while protecting design intent and long-term value.\n\n \n Workplace Operations and Client Service \n\n • Oversee facilities, reception, meeting and event support, food and beverage, mail and shipping, and other workplace services through internal resources and external partners.\n, • Deliver high-touch service for executives, employees, and visiting clients, with particular attention to discretion, anticipation of needs, presentation, and prompt resolution of issues.\n, • Establish service standards, preventive maintenance programs, vendor performance measures, and escalation procedures that provide consistent quality across a geographically dispersed portfolio.\n, • Partner with IT on reliable audiovisual and workplace technology, and oversee physical security, access control, and health and safety in coordination with relevant internal specialists and local advisors.\n\n \n Financial Stewardship and Functional Leadership \n\n • Own global real estate operating and capital budgets, forecasts, and reporting. Explain variances, identify savings, and make disciplined trade-offs between cost, quality, and service.\n, • Build an effective operating model with clear accountability, appropriate staffing, strong vendor governance, and practical procurement and approval controls.\n, • Lead the real estate transition from the former parent, including TSA exit planning, knowledge transfer, systems and data readiness, and continuity of services.\n, • Lead and develop employees and service partners; establish meaningful measures of portfolio efficiency, project delivery, service quality, and stakeholder satisfaction.\n\n \n Qualifications \n\n • 12 or more years of progressive corporate real estate and workplace experience, including senior responsibility for a multinational portfolio and direct engagement with executive leadership.\n, • Demonstrated commercial acumen and a strong record of personally leading complex negotiations, evaluating transaction economics, and presenting persuasive investment recommendations to finance leaders.\n, • Substantial experience delivering premium corporate interiors and technically complex office projects, with the ability to assess design quality, scrutinize construction costs, and hold delivery teams accountable.\n, • Experience in hedge funds, asset management, private equity, financial services, or similarly demanding professional environments is strongly preferred. A proven high-touch service orientation is essential.\n, • Broad operational capability across facilities, hospitality, lease administration, vendor management, security, and workplace services, including experience working across countries and cultures.\n, • Executive presence, sound judgment, discretion, and strong communication skills, coupled with a willingness to engage directly in negotiations, project details, and operational issues.\n, • Bachelor’s degree in real estate, business, finance, architecture, construction management, or a related discipline, or equivalent relevant experience.\n, • Ability to travel internationally as business needs require.\n\n

POSITION PURPOSE: \n \n At Cipriani, the Director of Purchasing is responsible for overseeing all purchasing, procurement, receiving, inventory control, and related back-of-house operations. This position plays a critical role in ensuring operational efficiency, financial accountability, vendor performance, and the consistent availability of high-quality goods and supplies throughout the property. \n \n The Director of Purchasing will develop and implement effective purchasing strategies, establish strong vendor partnerships, oversee receiving and inventory operations, and maintain organized, efficient, and well-managed back-of-house storage and receiving areas. \n \n Working closely with Culinary, Food & Beverage, Finance, Housekeeping, Engineering, and other operational departments, the Director will identify opportunities to optimize costs, streamline processes, and maintain the highest standards of luxury hospitality. \n \n ESSENTIAL FUNCTIONS AND DUTIES: \n \n Purchasing and Procurement Management \n • Develop and execute comprehensive purchasing and procurement strategies aligned with the property's operational and financial objectives. \n • Oversee the purchasing of food, beverage, operating supplies, equipment, and other goods and services required for daily operations. \n • Identify, evaluate, and negotiate with suppliers to secure competitive pricing, favorable terms, and high-quality products. \n • Establish and maintain strong vendor relationships, ensuring consistent product quality, timely deliveries, and reliable service. \n • Review and negotiate vendor contracts, pricing agreements, and purchasing terms to maximize value and minimize unnecessary expenditures. \n • Establish and enforce purchasing policies, approval procedures, and internal controls to ensure consistency, transparency, and accountability. \n • Collaborate with department heads to forecast purchasing requirements, establish appropriate par levels, and ensure operational needs are met. \n • Evaluate purchasing trends, supplier pricing, and product alternatives to identify opportunities for cost savings without compromising quality. \n \n Receiving and Inventory Management \n • Oversee daily receiving operations, ensuring all deliveries are accurately inspected, documented, and distributed to the appropriate departments. \n • Establish and maintain effective procedures for receiving, verifying, and reconciling deliveries against purchase orders and invoices. \n • Ensure accurate inventory records and implement regular physical inventory counts, cycle counts, and reconciliation procedures. \n • Monitor inventory levels, stock rotation, and product expiration dates to minimize waste, spoilage, shrinkage, and unnecessary expenditures. \n • Establish appropriate inventory par levels and reorder procedures to prevent overstocking and shortages. \n • Investigate and resolve inventory discrepancies, vendor shortages, damaged goods, and delivery-related issues. \n • Coordinate with Finance to ensure accurate invoice processing, purchasing documentation, and timely resolution of discrepancies. \n • Implement inventory management practices that support operational efficiency, financial controls, and accountability. \n \n Back-of-House Operations and Organization \n • Oversee the organization, efficiency, and operational standards of purchasing, receiving, storage, and related back-of-house areas. \n • Ensure receiving docks, storage rooms, stockrooms, and designated inventory areas are maintained in a clean, safe, organized, and efficient manner. \n • Establish and enforce procedures for the proper storage, handling, labeling, and distribution of goods and supplies. \n • Ensure compliance with applicable health, safety, sanitation, and food storage requirements. \n • Coordinate with Culinary, Stewarding, Housekeeping, Engineering, and other departments to address operational challenges involving storage, deliveries, and the movement of goods throughout the property. \n • Identify opportunities to improve storage utilization, workflow efficiency, and overall back-of-house organization. \n • Ensure proper handling and accountability of equipment, supplies, and inventory to minimize damage, loss, and unnecessary replacement costs. \n • Maintain consistent operational standards and conduct routine inspections of assigned back-of-house areas. \n \n Financial Management and Cost Control \n • Develop and manage purchasing budgets in collaboration with Finance and department leadership. \n • Monitor purchasing expenditures, budget variances, and product costs to identify trends and opportunities for improvement. \n • Analyze vendor pricing, purchasing volumes, and departmental consumption to identify cost-saving initiatives. \n • Prepare and present purchasing reports, inventory analyses, and cost-saving recommendations to senior management. \n • Ensure purchasing decisions align with approved budgets, operational priorities, and established financial controls. \n • Identify opportunities to consolidate purchasing, negotiate volume discounts, and improve procurement efficiencies. \n • Support financial planning, forecasting, and annual budgeting processes. \n \n Leadership and Departmental Collaboration \n • Lead, supervise, train, and develop the Purchasing and Receiving teams, fostering a culture of accountability, professionalism, and operational excellence. \n • Establish clear departmental expectations, performance standards, and procedures. \n • Conduct regular performance evaluations, provide coaching, and address performance concerns as necessary. \n • Collaborate closely with Culinary, Food & Beverage, Finance, Housekeeping, Engineering, and other departments to ensure purchasing and inventory needs are consistently met. \n • Serve as the primary point of contact for purchasing-related operational issues and vendor escalations. \n • Communicate effectively with senior management regarding purchasing performance, operational challenges, and opportunities for improvement. \n • Promote a proactive, solutions-oriented approach to purchasing and back-of-house operations. \n \n Systems, Compliance, and Process Improvement \n • Oversee the effective utilization of purchasing, procurement, and inventory management systems. \n • Maintain accurate purchasing records, vendor agreements, inventory documentation, and departmental reports. \n • Develop and implement standardized operating procedures to improve efficiency, accuracy, and internal controls. \n • Evaluate existing purchasing and receiving processes and recommend improvements to enhance productivity and accountability. \n • Ensure adherence to company policies, purchasing authorization procedures, and applicable regulatory requirements. \n • Maintain the highest standards of ethical conduct, confidentiality, and integrity in all purchasing and vendor-related activities. \n \n KNOWLEDGE, EXPERIENCE AND SKILLS: \n \n • Bachelor’s degree in hospitality management, Business Administration, Supply Chain Management, or a related field preferred. \n • Minimum of six (6) years of progressive experience in purchasing, procurement, receiving, or inventory management within the hospitality industry. \n • Previous experience in a purchasing leadership or managerial position within a luxury hotel, private members club, high-volume restaurant, or comparable hospitality environment strongly preferred. \n • Demonstrated experience managing purchasing budgets, vendor negotiations, inventory controls, and receiving operations. \n • Experience supervising and developing purchasing, receiving, or inventory teams. \n • Strong understanding of hospitality operations, including food and beverage purchasing, operating supplies, equipment, and departmental inventory requirements. \n • Strong negotiation skills with demonstrated success in vendor management, procurement, and cost control. \n • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced hospitality environment. \n • Strong financial acumen, including purchasing analysis, budget management, inventory valuation, and cost-saving initiatives. \n • Proficiency in purchasing and inventory management software, Microsoft Excel, and related reporting tools. \n • Ability to analyze purchasing data, identify operational inefficiencies, and implement practical solutions. \n • Strong leadership skills with the ability to train, motivate, and hold team members accountable. \n • Excellent interpersonal and communication skills with the ability to collaborate effectively across multiple departments. \n • Hands-on management approach with a strong attention to detail and commitment to operational excellence. \n • Ability to resolve vendor disputes, delivery discrepancies, inventory issues, and other operational challenges efficiently. \n • Strong understanding of proper storage procedures, inventory controls, and applicable health and safety standards. \n • Professional demeanor, sound judgment, and a high level of integrity and discretion. \n • Proficiency in English required; Spanish language proficiency preferred. \n \n PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: \n \n • Ability to stand and walk for extended periods while conducting inspections and overseeing operational areas. \n • Ability to lift, push, or pull items weighing up to 50 pounds, with or without reasonable accommodation. \n • Ability to work in various back-of-house environments, including receiving areas, storage rooms, and refrigerated spaces. \n • Flexibility to work weekends, holidays, and varying schedules based on operational needs. \n • Ability to work effectively in a fast-paced hospitality environment while maintaining high standards of organization, safety, and professionalism. \n \n INTENT AND FUNCTION OF JOB DESCRIPTIONS \n \n All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. \n \n Cipriani is an equal opportunity employer.

Job Description About the Role: Avra Madison is seeking an experienced and sophisticated General Manager to lead the overall operations of our high-volume, fine-dining restaurant. This individual will be responsible for maintaining the exceptional standards of hospitality, service, food and beverage execution, and guest experience expected within a luxury dining environment. The General Manager will provide hands-on leadership across all aspects of restaurant operations, including front-of-house service, team development, financial performance, labor management, cost controls, guest relations, and revenue growth. This role requires a highly visible leader who understands the nuances of fine dining and can ensure consistency, precision, professionalism, and warmth throughout every stage of the guest experience. Working closely with culinary and leadership, the General Manager will drive operational excellence while protecting the standards and reputation of the Avra brand. Responsibilities: • Oversee daily operations of the hospitality services, ensuring high standards of service and customer satisfaction., • Develop strategies to drive revenue, strengthen repeat business, and maximize private dining, corporate dining, and event opportunities., • Manage budgets, monitor food costs, and control expenses to ensure profitability., • Lead, train, and mentor staff, fostering a positive and productive work environment., • Serve as a visible floor leader, ensuring seamless service execution, strong guest relations, and effective service recovery., • Analyze P&L statements and implement incentive programs to motivate and reward team performance., • Maintain strong relationships with regular guests, VIPs, and corporate clientele while consistently delivering an elevated guest experience., • Ensure compliance with health, safety, sanitation, wage and hour, and other applicable operational requirements.Qualifications & Skills, • Minimum of 5+ years of progressive restaurant management experience, with significant experience as a General Manager or senior leader in a fine-dining environment strongly preferred., • Proven experience managing a high-volume, upscale or luxury restaurant operation., • Strong understanding of fine-dining service standards, service sequencing, table maintenance, guest recovery, and elevated hospitality., • Demonstrated ability to lead, train, motivate, and retain large front-of-house and management teams., • Strong financial acumen with experience managing P&L statements, budgets, forecasts, labor costs, food and beverage costs, and operating expenses., • Proven ability to drive revenue and profitability without compromising service quality or the guest experience., • Strong knowledge of food, wine, spirits, and beverage service., • Exceptional communication, interpersonal, organizational, and problem-solving skills., • Professional presence with the ability to interact confidently and graciously with VIPs, regular guests, corporate clients, and high-profile clientele., • Ability to remain composed, polished, and decisive in a fast-paced, high-pressure environment., • Experience with private dining, events, and relationship-driven business development is preferred., • Ability to work a flexible schedule, including evenings, weekends, and holidays as required by the business.

Job DescriptionDescription: The General manager is designed for a proven hospitality leader who wants full ownership of a restaurant’s performance — from guest experience to financial results. This is a high-impact leadership position within a growing restaurant group, offering the opportunity to build strong teams, drive operational excellence, and play a key role in the long-term success and growth of the business. The General Manager is the senior leader responsible for overseeing all aspects of restaurant operations, including service execution, culinary and beverage standards, cleanliness, safety, and brand presentation. This role leads and develops the management team and hourly staff to ensure consistent, high-quality execution across every shift. The General Manager maintains full accountability for labor management, cost controls, inventory systems, reporting, and compliance, while partnering closely with the Director of Operations and culinary leadership to drive performance, support marketing and business development initiatives, and ensure operational systems function effectively at all times. Key Responsibilities Leadership & Operations • Lead, coach, and develop the operations and culinary leadership teams to ensure consistent execution of standards., • Ensure all venue management processes and systems are established, followed, and executed daily., • Maintain full compliance with all state and federal regulatory requirements, health codes, and safety standards., • Ensure all managers are properly trained, informed, and up to date on policies, procedures, and operational expectations., • Complete all administrative responsibilities accurately and on time, as assigned by the Director of Operations., • Ensure reservation and guest management systems (including OpenTable and related platforms) are properly configured and fully operational., • Oversee timely reporting and resolution of all maintenance and facility issues. Guest Experience & Brand Standards • Uphold and reinforce hospitality-driven service standards across all departments., • Ensure every guest is attended to and treated with professionalism, warmth, and respect., • Maintain consistency, accuracy, and integrity in the presentation of all food and beverage menu items., • Collaborate with leadership to develop and refine service standards, menus, and guest engagement initiatives., • Ensure the venue consistently meets brand standards and is maintained in “mint condition” at all times. Financial Performance & Business Development • Participate in weekly marketing and business development meetings to support revenue growth and brand awareness., • Establish and maintain proper par levels and inventory management systems, including active tracking and controls., • Maintain full P&L responsibility, including reporting, analysis, and corrective action planning., • Ensure tips are handled, distributed, and managed in compliance with company policies and applicable regulations. Requirements: Qualifications • Minimum of five (5) years of progressive management experience in a full-service or fine-dining restaurant environment., • Comprehensive knowledge of front- and back-of-house operations, including food and beverage service, staff supervision, inventory control, and food safety., • Availability to work a flexible schedule, including evenings, weekends, and holidays., • Strong organizational skills with a proactive, detail-oriented approach to operations., • Proven hospitality leadership skills, including the ability to coach, develop teams, resolve issues, and lead under pressure., • Strong understanding of labor and cost control systems that drive restaurant profitability., • Excellent communication and leadership abilities., • Bachelor’s degree in business management or a related field, or equivalent professional experience preferred., • Experience conducting performance evaluations and managing employee development., • Working knowledge of human resources practices and procedures., • Proven experience hiring, training, and mentoring large, diverse hourly FOH teams., • Demonstrated ability to adapt quickly in a fast-paced, high-expectation environment., • Positive, self-motivated mindset with a commitment to excellence and team success. Physical Requirements • Ability to move throughout the restaurant, stand and walk for extended periods, and occasionally assist with operational tasks as needed., • Ability to bend, twist, stoop, reach overhead and below the knees, and climb as needed., • Ability to lift, push, or pull up to 35 pounds independently and up to 50 pounds on occasion, • Manual dexterity to operate tools, equipment, and technology necessary for the role, • Visual acuity, hearing ability, and effective communication skills to oversee operations, monitor service standards, and identify safety concerns throughout the facility

Job DescriptionJoin the Global Leader in Vibe Dining! Why Join Our Team? • Industry-Leading Compensation:, • Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience., • Up to 15% of base salary in bonus opportunities, • Comprehensive Benefits Package, • Medical, Dental, and Vision Insurance, • Group Life and Disability Insurance, • Group Accident, Hospital Indemnity, and Critical Illness Insurance, • Traditional and Roth 401(k) Plan, • Exclusive Perks & Growth Opportunities, • Employee Dining Discounts and/or Complimentary Onsite Meals, • Career Development & Limitless Growth Opportunities, • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations., • Paid Time Off, • Employee Assistance Program (EAP), • Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns with THE ONE GROUP’s signature Vibe Dining experience. This position involves leading, educating, and mentoring the team to ensure exceptional and unforgettable guest experiences. Key Responsibilities • Operations Leadership, • Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service, • Ensure service standards and high-energy guest experiences align with THE ONE GROUP’s brand identity, • Oversee all business operations, including marketing strategies, risk management, and corporate mandates, • Maintain daily reports and communicate key updates to the General Manager, • Team Development & Staffing, • Analyze staffing needs and recruit top talent to build and maintain a high-performance team, • Interview, hire, and onboard management and hourly staff, • Coach and train the team to foster productivity, morale, and a collaborative work culture, • Conduct regular performance evaluations and ensure compliance with Performance Management guidelines, • Financial & Business Performance, • Monitor sales forecasts, labor costs, and operational expenses to maximize profitability, • Ensure compliance with budgeted revenues and operating cash flow (OCF) targets, • Review and act on monthly P&L reports and any variances, • Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control, • Drive sales through networking, marketing initiatives, and guest engagement, • Marketing & Guest Relations, • Collaborate with the Marketing Team to develop new promotional ideas and initiatives, • Build and maintain relationships with regular guests, VIPs, and industry influencers, • Focus on guest engagement strategies to create a memorable dining experience, • Experience and Education:, • Two (2) years of restaurant management experience or one year as a Benihana manager with good performance and positive results., • High School Diploma or GED Equivalent preferred., • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports., • Knowledge of computers (MS Word, Excel)., • Must possess a valid driver’s license where applicable., • Must be eligible to work in the United States., • Must agree to background check., • ServSafe certified alcohol service certified preferred. Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Typical work week = 50 + hours. The essential duties and responsibilities listed in this job description are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation. Why THE ONE GROUP is Your Next Career Move This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Salary: $125000 - $135000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Conference Center Manager will support the day activities and be responsible for the overall leadership, strategic direction, operational oversight, and successful execution of conference center services, meetings, and events within the Client Center. This role oversees the end-to-end planning, coordination, and delivery of high-profile and complex meetings and events while leading a team of hospitality professionals dedicated to providing an exceptional client and guest experience. Serving as the primary client contact and operational leader, the Conference Center Manager partners with meeting hosts, executives, clients, and internal stakeholders to deliver innovative event solutions, operational excellence, and world-class hospitality. The Conference Center Manager drives business results through strong client relationships, team development, service excellence, and the achievement of key performance indicators, including profitability, safety, engagement, operational efficiency, and client satisfaction. This position requires demonstrated experience leading and developing teams within a corporate hospitality, conference center, workplace experience, or luxury service environment. The Conference Center Manager is responsible for recruiting, training, coaching, and mentoring team members while fostering a culture of accountability, collaboration, and continuous improvement. The role champions employee development through performance management, coaching, career planning, and succession planning initiatives. The Conference Center Manager regularly interacts with senior executives, VIP clients, and key stakeholders and is expected to deliver a refined, white-glove service experience while confidently managing multiple priorities and operational demands. The Conference Center Manager is empowered to make critical operational decisions, resolve complex client and service challenges, and implement proactive solutions that protect and enhance the client experience while escalating matters appropriately based on scope, risk, or business impact. All team members are expected to embrace and uphold the Hospitality Core Values of honesty, integrity, and responsibility Key Responsibilities: • Lead, motivate, and inspire a diverse team to deliver exceptional hospitality and conference center services., • Foster a collaborative, inclusive, and service-oriented culture focused on continuous improvement and operational excellence., • Identify staffing needs and support workforce planning to ensure appropriate coverage and service delivery standards are maintained., • Deliver a high-touch, luxury hospitality experience for clients, executives, and guests by anticipating needs and consistently exceeding expectations., • Focus on early morning and day events., • Oversee all event-related services, including audio visual support, food and beverage, room setups, facilities coordination, signage, security requirements, and special accommodations., • Lead the day-of operational execution of complex and VIP events, ensuring seamless coordination between internal teams and service partners., • Maintain flexibility to support evening and weekend events as business needs require.Preferred Qualifications:, • Demonstrated expertise in luxury hospitality, conference center operations, and executive-level client service., • Strong leadership experience managing, developing, and motivating teams in a hospitality or client-facing environment., • Advanced event management expertise, including strategic planning, logistics management, operational execution, and service delivery., • Strong client consultation skills with the ability to transform business objectives into innovative and practical solutions., • Exceptional organizational and prioritization skills with the ability to manage multiple complex initiatives simultaneously., • Sound judgment and decision-making skills with the ability to confidently navigate high-pressure situations., • Strong operational leadership presence with the ability to align cross-functional teams and service partners around common goals., • Experience managing vendor and service partner relationships while maintaining accountability for performance outcomes., • Excellent verbal and written communication skills, including the ability to engage effectively with executives, VIP clients, and stakeholders., • Strong analytical and problem-solving abilities with a focus on operational excellence and continuous improvement., • Exceptional attention to detail and commitment to quality execution., • Proficiency with workplace technology, reservation systems, event management platforms, and Microsoft Office applications., • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • Collaborative, accountable, and committed to delivering outstanding client experiences while achieving business objectives., • Minimum of seven (7) years of progressive experience managing complex meetings, events, hospitality operations, or conference center services in a corporate, financial services, executive, conference center, workplace experience, or luxury hospitality environment., • Minimum of three (3) years of leadership experience managing and developing hospitality, conference services, workplace experience, or event operations teams., • Demonstrated success leading high-performing teams through coaching, employee development, performance management, and succession planning., • Strong working knowledge of audio visual services, catering operations, event production, room setups, and conference center operations., • Experience leading cross-functional teams and coordinating multiple internal departments and external service providers., • Experience working directly with senior executives, VIP clients, and other highly visible stakeholders., • Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1572052 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionDescription: Job Title: General Manager Concept: Bazaar Meat, New York City Reports To: Director of Operations / Regional VP Department: Operations Employment Type: Salaried, Exempt Salary: $125 - 130K Benefits + Bonus About José Andrés Group and Bazaar Meat Bazaar Meat is a bold celebration of the carnivorous—where inventive techniques, theatrical flair, and vibrant flavors redefine the modern steakhouse. Located within The Ritz-Carlton New York, NoMad, the restaurant is a high-energy dining destination serving hotel guests, New Yorkers, and New York City’s vibrant local and international dining community. From impeccably grilled meats to imaginative cocktails and shareable plates, Bazaar Meat delivers an immersive, dynamic experience created by the José Andrés Group, blending culinary creativity with world-class hospitality. José Andrés Group (JAG) is a hospitality company led by José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The General Manager (GM) is the business owner of the restaurant—responsible for strategic leadership, financial performance, operational excellence, and a culture that delivers remarkable hospitality every day. The GM leads and develops the management team, ensures brand standards and compliance, drives sales and profitability, and builds strong community and partner relationships in alignment with JAG’s mission and values. Key Responsibilities Strategic & Business Leadership • Set vision and priorities for the property; translate goals into clear operating plans and KPIs., • Conduct weekly/monthly business reviews with actionable follow-ups; communicate results to leadership and the team., • Champion JAG values, DEI commitments, and a culture of accountability, learning, and care. Financial Performance & Planning • Own the P&L: plan, forecast, and deliver on revenue, COGS, labor, and controllables., • Build accurate weekly labor plans; manage deployment in-shift to productivity and service standards., • Oversee inventory integrity, waste control, procurement practices, and vendor relations., • Monitor and act on KPIs: covers, check average, mix, COGS, labor %, comps/voids, guest sentiment, turnover. Operational Excellence • Ensure flawless execution of service across all activations (à la carte, bar, private dining, events)., • Maintain SOPs, playbooks, and checklists, close gaps with training and continuous improvement., • Oversee facilities, cleanliness, maintenance, and equipment reliability in partnership with Culinary and Facilities., • Lead openings/closings, cash controls, and shift rhythms (pre-shift, deployment, recovery). Guest Experience & Brand Stewardship • Model anticipatory hospitality and effective table visits; manage VIPs and recovery with speed and empathy., • Review feedback platforms and social sentiment; implement improvement plans and celebrate wins., • Partner with Beverage and Culinary to evolve offerings and features that drive sales and loyalty. Team Leadership & Talent Development • Hire, onboard, and retain top talent; maintain a strong bench of leaders and key hourly roles., • Coach managers and supervisors through regular 1:1s, check-ins, and performance conversations., • Deliver ongoing training (service, product, systems, compliance) and recognition programs., • Ensure respectful, inclusive, and safe workplaces, address conflict promptly and professionally. Sales, Marketing & Community • Drive topline via reservation strategy, pacing, mix management, upselling programs, and private dining., • Support local marketing, partnerships, hotel/concierge relations, and neighborhood/community engagement., • Represent the brand at events and media/PR moments as appropriate. Compliance, Safety & Risk • Ensure adherence to health department regulations, alcohol service laws, wage & hour, and company policies., • Maintain required certifications; oversee incident reporting, investigations, and corrective actions., • Lead safety drills, allergy/ADA protocols, and emergency readiness. Cross-Functional Collaboration & Projects • Partner closely with Executive Chef, Beverage, People/HR, Finance, Facilities, Marketing, and Events/PD., • Lead or support pre-opening workstreams, seasonal/menu launches, and special projects as assigned. Requirements: Required Qualifications • 5–7+ years of progressive FOH leadership in high-volume upscale casual or fine dining; 2+ years as GM strongly preferred., • Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction., • Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs., • Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls., • Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar), and Google Workspace., • Strong communication, organization, data literacy, and business judgment., • Ability to work a flexible schedule including nights, weekends, and holidays. Preferred Qualifications • Luxury hotel, steakhouse, high-volume NYC market, or pre-opening experience., • Wine/spirits certifications or advanced product knowledge., • ServSafe Manager, Alcohol Manager, and NYC Food Protection Certificate and other applicable local certifications (or ability to obtain). Working Conditions & Physical Requirements • Stand/walk for extended periods (up to 8 hours)., • Lift/push/pull up to 30 lbs. occasionally., • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment., • Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You • Competitive base salary and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining and partner discounts, • Professional growth within an award-winning, values-driven hospitality group Equal Opportunity EmployerJosé Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. We’re looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Accountable for profitability of the store by growing sales and controlling cost of goods & labor costs, • Impeccable understanding of your restaurants’ financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • On-going training, coaching and development of current staff, including management team in FOH & BOH, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman’s recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • Familiarity using Toast, Harri & working with 3rd party delivery apps, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • 2 weeks PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager to drive the performance success for 9-10 of our city and campus adjacent stores in our Eastern Burroughs NYC market. In this role, our DM’s focus on driving top-line sales, hiring/retention, customer service training and strategic planning. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers. Comp & Perks: A competitive base plus quarterly bonus compensation package, enrollment in the LTIP bonus plan, excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans, 401K with contribution match, 3 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company laptop, commuter reimbursement, free cookies (of course) and so much more! Using your past leadership experience, you will: • Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges., • Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures., • Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers.What we seek:, • Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries., • 2+ years of leadership experience in a customer service-oriented role., • An innate ability to build, hire and coach a diverse part-time hourly staff., • In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources)., • Strong organizational, interpersonal and problem-solving skills., • Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus! About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Chez Margaux, Jean-Georges’ First Private Membership Club is seeking a General Manager OVERVIEW Jean-Georges’ first ever Private Membership Club; Chez Margaux. Chez Margaux is the first of its kind; offerings include an illustrious bar, a restaurant featuring modern-French cuisine, a lounge complemented with a Japanese-inspired menu, a caviar room, an after-dinner club, ‘Gaux Gaux’, a library, private dining spaces and much more. THE BRAND Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations. POSITION SUMMARY The General Manager will be responsible for a new and exciting, private membership dining concept. This role will be predominantly guest-facing, requiring a strategic leader with a keen understanding of culinary trends, exceptional management skills, and a commitment to delivering high-quality dining experiences for club members. The General Manager will be responsible for overseeing all aspects of the club’s culinary and dining operations while keeping the members’ experience as the top priority. ESSENTIAL JOB RESPONSIBILITIES • Act as the first point of contact for guests by providing a high-quality concierge experience., • Responsible for overseeing all aspects of the private membership club’s culinary and dining operations., • Maintain visibility during meals and event periods to greet all members and guests and assist staff when needed., • Demonstrate a keen understanding of culinary trends, exceptional management skills and a commitment to delivering a high-quality dining experience., • Collaborate with Director of Operations to deliver best-in-class membership experience and a thoughtful, well-executed communications strategy., • Support with all communication efforts with guests and staff., • Develop and implement strategic and annual plans, operating reports, forecasts and budgets., • Recruit, train and manage a skilled and motivated Food & Beverage team., • Implement cost control measures and monitor expenses to maximize profitability., • Ensure staff is adhering to all criteria regarding grooming, uniform requirements and other standards as outlined in the Employee Handbook., • Demonstrate a strategic and keen understanding of culinary trends and market demands to enhance the concept’s offerings and maintain a competitive edge., • Work closely with the culinary team to create innovative and diverse menus that cater to the preferences and dietary needs of club members., • Develop and implement a comprehensive food and beverage strategy aligned with the concept’s overall goals and member expectations., • Oversee the day-to-day operations of all food and beverage programs., • Monitor and maintain high standards of service, cleanliness and presentation in all F&B areas., • Make recommendations regarding necessary special maintenance and/or repair improvements., • Perform other duties and responsibilities as required or requested. KNOWLEDGE, EXPERIENCE AND SKILLS, • Minimum of three (3) to five (5) years of relevant experience, • Experience in Private Membership Dining concepts a plus, • Dynamic personality, social, outgoing and self-motivated with superior interpersonal and interactive skills, • Excellent communication and follow-up skills with immaculate execution, • Exhibits excellent verbal and written communication skills, • Possess the ability to be flexible and adapt to change, • Able to work independently and make the right decisions for the business, • Must possess excellent presentation and communication skills including email. written, phone and verbal, • Highly organized and detailed, • Professional demeanor and appearance, promoting respectful and professional interactions with all guests and staff., • Advanced PC knowledge and comprehension (Microsoft Office – Word & Excel), • Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities, • Proven experience demonstrating attention to detail, speed, and accuracy of tasks, • Ability to manage expectations, processes, and multiple projects simultaneously., • Self-disciplined, shows initiative, possess leadership ability and is outgoing, • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems, • Demonstrate strong problem-solving skills through the ability to diagnose and develop solutions, • Ability to work flexible hours; Must be able to maintain a schedule availability flexible to the business demands., • Must be passionate, entrepreneurial, and dedicated to success PHYSICAL REQUIREMENTS, • Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards., • Must be able to lift and carry up to 20 lbs., • Ability to stand or sit for prolonged periods of time., • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment., • Climbing steps regularly COMPENSATION The base pay range for this position is a salary range of $150,000 per year. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Jean-Georges is an Equal Opportunity Employer

Job DescriptionDescription: Job Title: Assistant General Manager Reports To: General Manager Department: Operations Employment Type: Salaried, Exempt Salary: $85,000-$95,000 plus bonus and benefits About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards cost controls, and ensures compliance—while embodying JAG’s culture and service philosophy every shift. Key Responsibilities Operational Leadership Lead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events). Execute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements. Oversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment. Ensure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations. Sales & Brand Growth Drive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives. Support local marketing activations, community outreach, and guest recovery that builds loyalty. Monitor guest feedback platforms, address trends with action plans. Financial Performance Support P&L management with the GM: weekly tracking, forecasting, and variance analysis. Optimize labor through smart scheduling, productivity targets, and in-shift deployment. Partner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction. Team Leadership & Development Recruit, select, and onboard top talent; maintain a strong bench of supervisors/captains. Deliver ongoing training and coaching (service, systems, compliance, product knowledge). Conduct performance check-ins, document feedback, and support progressive discipline when needed. Foster an inclusive, accountable, and learning-focused culture aligned to JAG values. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Lead service line-ups/pre-shift communications; calibrate standards across FOH stations. Resolve guest issues promptly with empathy and sound judgment; follow through on recovery. Project Support & Openings Assist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution. Contribute to opening playbooks, training plans, and readiness checklists as assigned. Requirements: Required Qualifications • 3–5+ years of progressive FOH leadership in upscale/casual-fine or fine dining; prior AGM or Multi-Shift Manager experience preferred., • Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance., • Strong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace., • Proven ability to coach, give feedback, and develop supervisors and hourly talent., • Excellent communication, professionalism, and conflict-resolution skills., • DOH/Health & Safety, alcohol service, and labor compliance familiarity., • Wine/spirits and culinary knowledge to support menu guidance and sales., • Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements Stand and walk for extended periods (up to 8 hours). Lift/push/pull up to 30 lbs. occasionally. Frequent reaching, bending, listening, and visual acuity in a fast-paced environment. Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking an Assistant General Manager of Golf to assist the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, with the ability to develop a proficiency at using our equipment, including our golf simulators. The Assistant General Manager of Performance reports directly to the General Manager of Performance. Responsibilities include the following: • Assist the General Manager of Performance in management and training of morning and afternoon golf staff, • Provide above-and-beyond service to Guests with a friendly face, • Open the location in the mornings and weekends, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Cultivate meaningful relationships with Guests and display attention to detail by actively checking in with Guests throughout their booking, • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Verify guests' legal drinking age Required Qualifications: • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, and weekends/holidays, • Ability to stand, walk and bend for long periods of time and maneuver up and down stairs Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short Term Disability*, • Accident and Critical Illness Insurance*, • 401K *, • Meals while working are included for free Job Type: Full Time, Non-Exempt Not Tip Eligible Bonus Eligible Pay: $70,000 + $8,600 in bonus potential Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Job Description Job Title: AGM Reports To: General Manager Direct Reports: Bartenders, barbacks & servers and other FOH staff as assigned. Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: Excellent at multitasking Strong leadership skills Strong innate sense of hospitality 2+ years of management experience Ability to maintain a good handle of food and labor costs Knowledge of POS systems and third party delivery platforms Strong wine, beer and cocktail knowledge Professional and productive communication skills Experience working in a high volume restaurant Must be flexible to work nights, holidays & weekends according to the needs of the business. Be able to lift 50lbs and stand for long periods. Food Handlers Certificate DUTIES & RESPONSIBILITIES: Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. Lead the beverage program for the restaurant inclusive of ordering, inventory, and menu management Continually strive to develop both hourly and management staff in all areas of managerial and professional development. Ensure all management holds and leads effective pre-shift meetings Manage and organize menus and hours of operation on all delivery platforms Helps drive sales growth via execution and initiatives Maintain clear and consistent communication with prompt and professional response to emails, texts, etc Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration Manage labor to cover the needs of business while meeting weekly labor targets. Serves as a mentor to newer members of the leadership team

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a General Manager of Performance. The General Manager of Performance is the caretaker of every guest's golf journey. The General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location. The General Manager of Performance reports directly to the National Director of Golf. Responsibilities include the following: • Hire, manage, and train morning and afternoon golf staff, including Assistant General Manager of Performance, • Manage P&L of the location for golf-specific & retail offerings; achieve quarterly revenue targets, • Liaise with Director of Instruction to manage golf coaches availability and performance to meet location’s lesson & fitting revenue goals, • Set and manage above-and-beyond service standards for all golf staff, • Actively evaluate golf staff performance to ensure day-to-day business needs are met, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Ensure bag storage room and golf equipment, including demo clubs, are consistently organized and inventory is kept up-to-date, • Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, promotions, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings., • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Clearly and effectively communicate golf-specific needs to the National Director of Golf, General Manager, Social and other corporate representatives, • Provide excellent account services throughout the membership process from onboarding to termination, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service when needed, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Verify guests' legal drinking age Required Qualifications: • Passion for the game of golf, • 5+ years of hospitality, hotel, golf course/club, or sports management experience preferred, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Social and interpersonal skills required to cultivate meaningful relationships with our Guests, • Familiarity with swing analysis technology and launch monitor technology, • Upbeat energy and enthusiasm and a positive attitude, • Ability to cultivate resolutions quickly and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space at high value times, • Ability to stand, walk and bend for long periods of time and maneuver up and down stairs Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)*, • Meals while working are included for free Job Type: Full Time, Exempt Pay: $70k-90k salary based on experience, Bonus Eligible (total compensation $110,000 +) Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job DescriptionDescription: Job Title: Assistant General Manager Reports To: General Manager, Zaytinya Department: Operations - FOH Employment Type: Salaried, Exempt Salary Range: $90,000 - $100,000 per year About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Zaytinya NYC offers an innovative mezze menu inspired by Turkish, Greek and Lebanese cuisines served up in a sleek and modern setting. Position Summary The Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards, cost controls, and ensures compliance—while embodying JAG’s culture and service philosophy every shift. Key Responsibilities: Operational Leadership Lead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events). Execute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements. Oversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment. Ensure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations. Sales & Brand Growth Drive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives. Support local marketing activations, community outreach, and guest recovery that builds loyalty. Monitor guest feedback platforms, address trends with action plans. Financial Performance Support P&L management with the GM: weekly tracking, forecasting, and variance analysis. Optimize labor through smart scheduling, productivity targets, and in-shift deployment. Partner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction. Team Leadership & Development Recruit, select, and onboard top talent; maintain a strong bench of supervisors/captains. Deliver ongoing training and coaching (service, systems, compliance, product knowledge). Conduct performance check-ins, document feedback, and support progressive discipline when needed. Foster an inclusive, accountable, and learning-focused culture aligned to JAG values. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Lead service line-ups/pre-shift communications; calibrate standards across FOH stations. Resolve guest issues promptly with empathy and sound judgment; follow through on recovery. Project Support & Openings Assist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution. Contribute to opening playbooks, training plans, and readiness checklists as assigned. Requirements: 3–5+ years of progressive FOH leadership in upscale/casual-fine or fine dining; prior AGM or Multi-Shift Manager experience preferred. Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance. Strong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. Proven ability to coach, give feedback, and develop supervisors and hourly talent. Excellent communication, professionalism, and conflict-resolution skills. DOH/Health & Safety, alcohol service, and labor compliance familiarity. Wine/spirits and culinary knowledge to support menu guidance and sales. Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements Stand and walk for extended periods (up to 8 hours). Lift/push/pull up to 30 - 50 lbs. occasionally. Frequent reaching, bending, listening, and visual acuity in a fast-paced environment. Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Restaurant Managers to join our growing teams! WHY BUTLER! • Competitive Salary!, • Health, Dental benefits, Vision and a 401k plan match, • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Growth and development opportunities. RUN THE SHOW: • Hire, train, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability., • Manage facility and equipment in the responsible areas to make sure they are in complete working order., • Ensures high quality of food preparation and service., • Create a positive work environment that properly represents the Butler brand., • Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms., • Evaluate employee performance and build reward and recognition systems., • Produces regular and special reports; maintains required records and files., • Propose staff changes in assigned areas, • Manage vacation requests and staff absences., • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations., • Be able to work any shift, any day and long hours when necessary. IDEAL CANDIDATE • 2-4 years of Food & Beverage experience preferred, 2 years in a leadership role., • A well-groomed appearance., • Worked in a fast-paced, busy environment with minimal supervision ABOUT BUTLER Butler Hospitality was founded in 2017 to modernize the hospitality industry. The Company uses a hub and spoke model to acquire and monetize rooms through our digital platform. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR g2h02Odidk

Job Description T.E.A.M. = Together Everyone Achieves More Our TEAM culture is all about supporting one another, recognizing hard work, and helping our team members achieve MORE in their careers. If you're friendly, dependable, and enjoy creating great experiences for others, we'd love to have you join us! Grow With Our TEAM! We want our team members to find their MORE. Whether you're beginning your hospitality career or looking for an opportunity to grow, you'll gain valuable guest-service experience while working alongside a TEAM committed to delivering memorable experiences. Bring your personality, professionalism, and passion for hospitality—we'll provide the support and opportunities to help you grow. What's Your MORE? Do you enjoy developing teams, solving operational challenges, and creating memorable guest experiences? We're looking for an energetic and service-driven Assistant General Manager to help lead the daily operations of SpringHill Suites and TownePlace Suites. Working alongside the General Manager, you'll play a key role in driving operational excellence, supporting department leaders, and ensuring every guest leaves with a great impression. What You'll Do • Support the General Manager with the day-to-day operation of the hotel., • Lead Front Office, Housekeeping, Food & Beverage, and other operational departments as needed., • Coach, mentor, and develop supervisors and associates to achieve exceptional performance., • Monitor guest satisfaction scores and resolve guest concerns with professionalism and urgency., • Help manage labor, expenses, and operational efficiencies., • Ensure compliance with Marriott brand standards and company policies., • Assist with budgeting, forecasting, and achieving revenue and profitability goals., • Serve as Manager on Duty and provide visible leadership throughout the hotel.What We're Looking For, • 3+ years of progressive hotel leadership experience., • Previous Assistant General Manager, Operations Manager, or Rooms Division leadership experience preferred., • Marriott experience is highly desirable., • Strong organizational, communication, and leadership skills., • Ability to inspire teams while maintaining a hands-on management style., • Passion for hospitality and creating outstanding guest experiences.What We Offer, • Performance Bonus Opportunity, • Medical, Dental & Vision Insurance, • 401(k) with Company Match, • Paid Time Off, • Travel Discounts, • Opportunities for continued career growth within a growing hospitality organization If you're ready to take the next step in your hospitality leadership career and help shape the success of one of San Diego's premier Marriott hotels, we encourage you to apply today.

Job DescriptionDescription: Summary/Objective The General Manager Sets tone in café and brings energy in everything they do. The GM is responsible for the overall profitability of the store and delivering a daily escape to our locals. They drive the sales, efficiency and hospitality in the café with a high performing stable team, quality food & a beautiful store environment. With keen awareness of the store’s financial performance, the General Manager drives store performance in the café to maximize and meets sales targets & average customer spend, reduce waste and achieves operational excellence in all store activities. The General Manager leads by example and trains, coaches and develops their teammates to deliver the Steps of Service every day. Positioning: The General Manager is typically positioned at the front of the store, positioned so that they can see locals coming into the café to welcome them and can see them at their tables to assess needs and ensure the Steps of Service are executed & sales achieved. The GM floats from front of house to back of house to ensure direction and support across the business. Essential Functions/Responsibilities: Ownership: ? Financial Targets: meets the sales revenue and average check targets regularly. Manages labor costs and optimizes productivity of teams by having aces in places ? Employee Development with high performance standards: holds high performance team standards and helps them to achieve by creating a coaching environment with a focus on improving every day, every moment ? Connection through effective communication; keeps the team connected and engaged by consistently communicating expectations and holds teams accountable ? Leads by example – sets high standards for yourself and your team ? Ensures orders are placed timely and accurately. Manages COGs to ensure minimized waste ? Leads by example and reflects the company’s competencies & behaviors at all time ? Communicates clearly and consistently, shares successes, needs and opportunities to Operations Manager & BLHQ as needed ? Ensures accuracy and timeliness of schedules & payroll Spend through Service: ? Drives sales in the café, with a stable, efficient, high performing staff that drives spend with service following the Steps of Service ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals ? Provides regular feedback to team on performance and standards ? Onboards and develops new team members. Has clear understanding of what good looks like in café ? Ensures teammates are always performing to expectations, works with line manager and People Operations to create action plans to address performance needs General Manager Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship Human Connection: ? First point of contact for locals and displays optimism and energy ? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language ? Makes locals feel appreciated and valued throughout interactions ? Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape ? Understands locals’ community. Awareness of trends and competition in the area – builds relationships with community and are involved with local events & activities ? Participates in projects to increase guest count, daily sales, and operational profitability and develop a loyal local base ? Set tone in café – displays optimism and brings energy in everything they do Premium Broad Product: ? Ensures ordering of appropriate stock levels ? Escalates any issues with suppliers to Supply Chain in a timely manner ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality ? Follows implemented systems, to avoid wastage of food and beverage product ? Leader of accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage Beautiful Spaces: ? Ensures environment is to standard (physical set up, music volume, cleanliness, etc.) so that a beautiful environment is experienced by our locals ? Maintains Department of Health (DOH) standards at all times and perform timely reviews, follow ups and establish action plans as needed for: sanitation, shop scores and DOH inspections ? Drives cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly ? Maintains an organized and clean working environment ? Ensures team completes store opening and closing procedures accurately and efficiently ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to Facilities Measures of Success: ? Meets sales, average check & labor percentage targets of store ? Achievement of stores sales revenue & average check of $30 ? Average table turn in 30 minutes or 1 hour with alcohol (<25 minutes on the weekend) ? 7 minute walk to build community engagement (5 business per week) ? Café staff understand and follow direction; stable, high performing team ? Food quality & speed and a beautiful store environment are on display consistently ? Beautifully presented food General Manager Cafes 07.2019 Page 2 of 3 happiness ambassador – fair go – ride the wave - mateship Skills, Knowledge & Experience: ? You have a minimum 2 years’ experience as a manager in a quick service or full-service restaurant or a 2 years’ experience as a Team Captain ? You have worked in various roles in hospitality, have a passion for service and understand what is needed to provide a high level of hospitality ? You have a passion for working with and developing teams ? You have proven achievement of key performance indicators and can articulate which key actions you implemented to drive performance. ? You have the ability to work in high-pressure environments; and can lead and keep teams calm and focused ? You are well-organized and detail-oriented ? You have experience in, and an ability to use a Point of Sale (POS) system ? You demonstrate the 5cs of leadership: Competency, Commitments, Courage, Candour & Consistency ? You have strong interpersonal and communication skills Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements:

Job Description GENERAL MANAGER - The Standard Hotel Ice Rink TSHTL SFM, LLC LOCATION: New York, NY DEPARTMENT: OPERATIONS REPORTS TO: VP OF VENUE MANAGEMENT STATUS: SEASONAL FULL-TIME (EXEMPT) ABOUT THE COMPANY: The Standard Hotel Ice Rink is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of New York, NY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. The Standard Hotel Ice Rink is managed by Sports Facilities Management LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The General Manager is responsible for the financial and operating performance of the venue. The objectives for this position include: • Optimizing overall profitability, • Creating a culture of accountability which supports the organizational values, • Meeting or exceeding annual growth objectives, • Facilitating interdepartmental collaboration, • Employee retention and staff development, • Development of employee and operating policies, • Implementation of major business initiatives PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Analyze operations to evaluate performance of the company and its team members in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change, • Appoint department heads or managers and assign or delegate responsibilities to them, • Establish departmental responsibilities and coordinate functions among departments and sites, • Confer with ownership, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems, • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes, • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency, • Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments, • Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity, • Implement corrective action plans to solve organizational or departmental problems, • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services, • Represent the organization and promote its objectives at official functions, or delegate representatives to do so, • Serve as liaisons between organizations, shareholders, and outside organizations, • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies, • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products, • Direct and give strategic direction to all departments, • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities, • Organize and approve promotional campaigns, • Prepare budgets for approval, including those for funding and implementation of programs, • Review reports submitted by team members in order to recommend approval or to suggest changes, • Continually research new technologies to increase efficiency within the business, • Schedule and monitor continued training seminar for team members on various operational, safety, and legal responsibilities, • Any additional duties assigned by the VP of Venue Management MIMIMUM QUALIFICATIONS: • Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater, • Proven management and leadership experience in the food and beverage, recreational, and entertainment industry, • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred., • Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services preferred, • Prior experience managing marketing programs preferred, • Operational knowledge of risk management, • Skilled at identifying and creating opportunities to deliver revenue goals, • Sports programming and sports event operations expertise required, • Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience preferred TRAVEL REQUIREMENTS • Minimal travel as needed to trade shows, SFM leadership conferences WORKING CONDITIONS AND PHYSICAL DEMANDS • Ability to travel to national events and regionally by car, • Must be able to lift 40 pounds waist high, • Will be required to sit for extended periods of time operating a computer, • Will be required to conduct venue tours, • Office environment has intermittent noise, normal in nature Job Posted by ApplicantPro

Job Description Job Title: AGM Reports To: General Manager Direct Reports: Bartenders, barbacks & servers and other FOH staff as assigned. Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: Excellent at multitasking Strong leadership skills Strong innate sense of hospitality 2+ years of management experience Ability to maintain a good handle of food and labor costs Knowledge of POS systems and third party delivery platforms Strong wine, beer and cocktail knowledge Professional and productive communication skills Experience working in a high volume restaurant Must be flexible to work nights, holidays & weekends according to the needs of the business. Be able to lift 50lbs and stand for long periods. Food Handlers Certificate DUTIES & RESPONSIBILITIES: Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. Lead the beverage program for the restaurant inclusive of ordering, inventory, and menu management Continually strive to develop both hourly and management staff in all areas of managerial and professional development. Ensure all management holds and leads effective pre-shift meetings Manage and organize menus and hours of operation on all delivery platforms Helps drive sales growth via execution and initiatives Maintain clear and consistent communication with prompt and professional response to emails, texts, etc Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration Manage labor to cover the needs of business while meeting weekly labor targets. Serves as a mentor to newer members of the leadership team

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job DescriptionDescription: Job Summary Responsible for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipate and accommodate needs of the guests., • Supervises and coordinates employee responsibilities to ensure that the restaurant is running efficiently and profitably., • Participates in interviewing, hiring, and training new applicants and employee development of all subordinates., • Responsible for the scheduling of assigned department., • Participates in growth opportunities and employee development of all front-of-house employees., • Regulates all POS functions requiring a manager’s approval., • Assists with job performance reviews., • Addresses and resolves guest and employee concerns., • Responsible for reconciling end-of-shift financials., • Responsible for inventorying and ordering operational supplies., • Ability to perform the job duties of all supervised employees., • Possesses in-depth knowledge of all food and beverage menus., • Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies., • Ensures Department of Health and company sanitation standards., • Practical knowledge of the job duties of all supervised employees., • Communicates clearly and concisely with heart-of-house employees during service., • Ensures the completion of all opening and closing procedures by FOH employees, as prescribed by company., • Ensures the replacement or repair of all breakage, damage of equipment or furniture., • Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of venue, Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable)., • Minimum 2-3 years previous hospitality supervisory/management experience within a high-volume setting is essential., • Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred., • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required., • Must be organized, self-motivated, and proactive with a strong attention to detail., • Proficient with computers (Microsoft Products), POS and technology., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job Description JOB SUMMARY: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation of the restaurant. RESPONSIBILITIES: • Thoroughly understand all policies, procedures, standards, specifications, guidelines, and training programs., • Ensure that all customers feel welcome and are given responsive, friendly, and courteous service at all times., • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards., • Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment., • Control cash and other receipts by adhering to cash handling and reconciliation procedures per restaurant policies and procedures., • Make employment and termination decisions in conjunction with the owner, franchise consultant, and the human resources department., • Fill in where needed to ensure the maintenance of customer service standards and efficient operations., • Continually strive to develop staff in all areas of professional development., • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner., • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs., • Ensure that all products are received in the correct unit count, and condition and deliveries are performed per the standard operating receiving policies and procedures., • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis., • Schedule labor as required by anticipated business activity and ensure adequate staffing and labor cost objectives are met., • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures., • Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests., • Develop, plan, and carry out restaurant marketing, advertising, and promotional activities and campaigns. Page Break • Any other duties that may be assigned EDUCATIONAL REQUIREMENTS AND EXPERIENCE • A minimum of an associate in Hospitality, Supervisory Management or equivalent., • A minimum of three (3) years of experience at the management level., • A current NYC Food Handler Permit/ServSafe Manager certification mandatory. SKILLS REQUIREMENTS • Have a sound knowledge of service and food and beverage, generally involving at least three years operating at a management level., • Be able to communicate and understand the predominant language(s) of the restaurant's trading area., • Possess excellent math skills and have the ability to operate a cash register or POS system., • Be able to work in a standing position for long periods., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds., • Must have the stamina to work 50 to 60 hours per week, if necessary. HYGIENE AND DEPORTMENT • Cover hair at all times., • Wear the proper uniform, including name tag, at all times., • Ensure that nails are kept short and clean - no nail polish., • Exhibit good hygiene at all times., • Wear full shoes at all times - No slippers. PERFORMANCE CRITERIA This job is satisfactorily performed when: • Sales targets are achieved., • The profitability goal of the restaurant is achieved and maintained., • The restaurant maintains excellent assessment ratings, • Customers are provided with the highest level of service, and there is repeat business because of this factor., • A high level of initiative, flexibility, and dependability is displayed at all times, • The job is performed with professionalism and integrity.Bonus & Incentive Compensation The Restaurant Manager is eligible to participate in a performance-based bonus program aligned with the financial and operational success of the restaurant. This program is designed to drive accountability, profitability, and execution excellence.

Job Description About the Role: The Overnight Operations Manager plays a pivotal role in ensuring the smooth and efficient overnight hotel operations. This position is responsible for leading and supervising all overnight hotel team members and ensuring they deliver exceptional customer service. Additionally, the Overnight Operations Manager is to manage guest relations, and maintain operational standards. The Overnight Operations Manager oversees daily administrative tasks, coordinates with other departments, and assist with implementing policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Overnight Operations Manager ensures that every guest interaction is positive, professional, and aligned with the company’s brand values. Minimum Qualifications: • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred., • Minimum of 2 years experience in front office operations within the hospitality industry., • Proven experience in a supervisory or managerial role overseeing front desk staff., • Strong knowledge of property management systems (PMS) and reservation software., • Excellent communication and interpersonal skills. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with customer relationship management (CRM) tools., • Certification in hospitality management or customer service excellence., • Experience working in a high-volume hotel environment. Responsibilities: • Supervise and coordinate hotel staff activities, including guest service agents/night auditors, engineers, housemen, food and beverage team members and security., • Manage guest check-in and check-out processes to ensure accuracy and efficiency., • Manage the completion of the Night Audit process., • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels., • Train, mentor, and assist with evaluating front office team members to promote professional growth and service excellence., • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences., • Maintain accurate records of reservations, billing, and guest information in compliance with company policies., • Assist with developing and implementing front office procedures and standards to improve operational efficiency., • Assist with ensuring compliance with health, safety, and security regulations for the overnight operations of the hotel. Skills: The Overnight Operations Manager utilizes strong leadership and organizational skills daily to coordinate overnight team activities and ensure smooth overnight hotel operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to assist with training and motivating staff fosters a positive work environment and drives continuous improvement in service quality.

Job DescriptionRegional Operations Manager, Tea Around Town About Tea Around Town & TopView Group Imagine an elegant tea room experience, but on a double-decker bus, charming its way through bustling city streets. That's Tea Around Town! Launched in 2023, we've quickly become a sensation, gracing the pages of NBC News and Time Out. Our mission is to deliver world-class, white-glove service, consistently, while seamlessly blending demanding schedules with cost efficiency. We're part of TopView Group, a dynamic and rapidly expanding global experiences company. Powered by our in-house technology, our diverse portfolio includes hop-on hop-off bus tours in iconic cities like NYC and London, unique events such as the North Pole Express, scenic cruises, bike rentals, walking tours, and attraction passes. We thrive in a fast-paced, entrepreneurial environment, constantly expanding our horizons both vertically and horizontally. If you're an entrepreneurial spirit ready to innovate and grow, you'll feel right at home. About the Role: Regional Operations Manager Are you a highly motivated and experienced operations leader with a passion for delivering exceptional guest experiences? Do you excel at driving efficiency and managing multi-location operations in a fast-paced, dynamic environment? As our Regional Operations Manager for Tea Around Town, you'll be the linchpin of our operational success. You'll be fully accountable for the entire Tea Around Town experience, from ensuring flawless execution of every detail to optimizing operational efficiency. Reporting directly to the Director of Operations, you'll play a pivotal role in supporting our ambitious growth plans, leading cross-functional teams, and guaranteeing the seamless delivery of our unique mobile tea room experience. The ideal candidate isn't just a strategic thinker; you possess an exceptional eye for detail and a proven track record of optimizing operational excellence within upscale, multi-location food & beverage or hospitality environments. If you're ready to make a significant impact on a rapidly growing, innovative brand, we want to hear from you! Key Responsibilities: • Oversee and Elevate the Entire Experience: Take full ownership of all Tea Around Town operations (both front and back of house) across 5-6 markets, ensuring flawless product execution and consistently delivering a world-class, white-glove experience on every single trip., • Drive Financial Performance: Analyze daily, weekly, and monthly reports to proactively manage labor, inventory, and cost controls, consistently achieving cost efficiency and exceeding product financial goals for each assigned location., • Financial Stewardship: Collaborate closely with the finance team to develop and manage operational budgets, monitor expenditures, identify cost-saving opportunities, and uphold financial discipline., • Lead and Develop High-Performing Teams: Recruit, hire, train, schedule, manage, and continuously monitor and optimize the performance of all operational staff, fostering a culture of excellence and accountability., • Optimize Operational Efficiency & Scalability: Develop and streamline procedures and processes to support rapid product scalability. Identify bottlenecks and inefficiencies, proposing and implementing enhancements to maximize resource utilization and increase cost efficiency., • Strategic Vendor Management: Manage all operations for assigned locations, including oversight of internal teams and performance management of key vendors such as the caterer, maintenance facility. Ensure vendors meet service expectations and cost targets; identify and onboard new vendors as needed to maintain operational excellence., • Collaborate for Success: Work seamlessly with cross-functional teams across the organization to execute product changes, promotions, press events, and new product launches, fostering productive relationships and promoting inter-departmental synergy., • Enhance Customer Satisfaction: Proactively gather and analyze customer feedback from various channels, translating insights into actionable changes to continuously improve the customer experience., • Uphold Uncompromising Standards: Ensure consistent adherence to Tea Around Town's high standards of food quality, service, and guest experience. Refine quality assurance procedures, identify gaps, and implement timely corrective actions., • Manage Inventory & Mitigate Risk: Oversee meticulous inventory management through regular cycle counts and maintenance activities, ensuring accuracy. Identify potential operational risks and develop robust contingency plans to ensure business continuity. Requirements: • Education: Bachelor's degree in Business Administration, Restaurant/Hospitality Management, or a related field., • Experience: A minimum of 10 years of management experience in multi-location, upscale chain restaurants or high-volume food & beverage operations., • Hands-On Leadership: A highly hands-on approach with strong, decisive problem-solving capabilities, even under pressure., • Data-Driven Decisions: Demonstrated ability to leverage data and analytics to inform strategic decisions and drive operational improvements., • Adaptability: Proven ability to thrive in a fast-paced, dynamic environment and swiftly adapt to evolving business needs., • Team Leadership: Exceptional abilities in building, motivating, and leading high-performing operational teams., • Communication & Organization: Excellent communication skills (written and verbal), strong organizational abilities, and meticulous attention to detail., • Availability: Work 50+ hours a week, including weekends and holidays, as needed to support operations., • Travel: Ability to travel 50% of the time across your assigned territory., • Location: This position is based in New York, with the specific territory to be assigned. Why Join Tea Around Town? Joining Tea Around Town means becoming part of an innovative and rapidly expanding brand within the successful TopView Group. We offer a unique, high-end hospitality experience that's truly one-of-a-kind. We value entrepreneurial spirit, growth, and continuous improvement. We offer a competitive compensation package that includes: • Salary up to $135,000 base plus bonus!, • Paid Time Off, • Comprehensive Health Insurance (Medical, Dental, Vision), • Pre-Tax Commuter Benefits Powered by JazzHR jvkpcdunC0

Job DescriptionDescription: POSITION TITLE: ASSISTANT GENERAL MANAGER REPORTS TO: GENERAL MANAGER DEPARTMENT: Operations / Front of House CLASSIFICATION: Full-Time, Exempt (Management) SUPERVISES: Floor Managers, Supervisors, and all hourly front-of-house team members; all restaurant team members in the absence of the General Manager PAY RANGE: $110,00-120,000 per year Position Summary At Bagatelle, hospitality is more than service—it's an experience. Inspired by the vibrant spirit of the French Riviera, Bagatelle delivers unforgettable dining moments through exceptional cuisine, genuine hospitality, energetic service, and a celebratory atmosphere. The Assistant General Manager (AGM) is a dynamic hospitality leader who partners closely with the General Manager to oversee all aspects of restaurant operations. As the General Manager's second-in-command, the AGM is responsible for maintaining operational excellence, developing and coaching a high-performing team, driving financial results, and ensuring every guest enjoys an exceptional experience. The AGM leads by example, fostering a culture of accountability, professionalism, and hospitality while inspiring the team to consistently exceed guest expectations. In the absence of the General Manager, the Assistant General Manager assumes full operational leadership of the restaurant, ensuring seamless execution across all departments. Key Responsibilities Leadership & Operations • Serve as the primary support to the General Manager and confidently lead all restaurant operations in their absence., • Champion a culture of hospitality, teamwork, accountability, and continuous improvement., • Lead daily operations while ensuring exceptional execution of service standards and the Bagatelle guest experience., • Maintain a visible presence on the dining room floor during service, actively engaging with guests and supporting the team., • Conduct pre-shift line-ups to communicate menu updates, service priorities, VIPs, and operational expectations., • Monitor operational performance and proactively address opportunities to improve efficiency, quality, and guest satisfaction., • Coordinate facility maintenance, repairs, and preventative maintenance to maintain an exceptional physical environment., • Execute company initiatives, brand standards, and operational procedures with consistency, including opening and closing procedures and manager checklists., • Review daily operational reports and communicate key business trends and operational updates to senior leadership. Team Leadership, Coaching & Development • Recruit, interview, hire, onboard, and retain exceptional hospitality professionals in accordance with Company hiring procedures and applicable law, including the NYC Fair Chance Act and pay transparency requirements., • Lead, mentor, and develop managers and hourly team members through consistent coaching and feedback., • Conduct regular performance evaluations, development conversations, and succession planning., • Address performance and conduct concerns through timely coaching and documented corrective action in partnership with the General Manager and Human Resources., • Foster an inclusive, respectful, and high-performance culture focused on accountability, teamwork, and professional growth., • Create and manage schedules that align staffing levels with business needs while effectively managing labor costs., • Promote employee engagement and morale through recognition, communication, and leadership presence., • Receive and respond to employee concerns professionally; promptly escalate any complaint of harassment, discrimination, retaliation, or safety to the General Manager and Human Resources in accordance with Company policy. Guest Experience • Create memorable guest experiences by leading service with warmth, energy, and attention to detail., • Build meaningful relationships with regular guests, VIPs, industry partners, and community members., • Address guest concerns promptly and professionally, resolving issues with empathy and urgency., • Monitor guest feedback and implement improvements that elevate the overall dining experience., • Ensure every service reflects Bagatelle's standards of excellence and hospitality. Financial & Business Performance • Support achievement of revenue, profitability, and operational goals., • Monitor labor, cost of sales, operating expenses, and controllable costs to maximize profitability., • Analyze financial reports, identify trends, and implement action plans to improve performance., • Collaborate with the Beverage Director to oversee beverage programming, inventory controls, and cost management., • Drive sales through exceptional guest experiences, strategic upselling, local networking, and community engagement., • Assist with budgeting, forecasting, purchasing, inventory management, and operational planning., • Oversee cash handling, deposits, POS reconciliation, and end-of-night reporting in accordance with Company procedures. Wage & Hour, Payroll & Tip Compliance • Ensure accurate timekeeping, meal periods, overtime, spread-of-hours, and call-in pay practices in accordance with New York State and City wage and hour laws and Company policy., • Review and approve time records and payroll inputs accurately and on schedule., • Ensure tip pools and tip distributions are administered accurately and in compliance with New York Labor Law and Company policy; as a member of management, the AGM does not participate in or retain any portion of employee gratuities., • Ensure required workplace postings, notices, and employee acknowledgments are current and properly maintained. Health, Safety & Regulatory Compliance • Ensure compliance with all Company policies, NYC Department of Health regulations, OSHA and workplace safety standards, fire code, and licensing requirements., • Ensure full compliance with New York State Liquor Authority regulations and responsible alcohol service practices, including age verification and refusal of service to visibly intoxicated guests., • Maintain an inspection-ready restaurant at all times; conduct regular walkthroughs and address deficiencies promptly., • Investigate, document, and report workplace injuries, guest incidents, and safety concerns in accordance with Company procedures., • Ensure team members complete required trainings, including annual sexual harassment prevention training and food safety and responsible alcohol service training. Brand & Community Engagement • Partner with the Marketing team to support events, promotions, partnerships, and brand initiatives., • Represent Bagatelle professionally within the local hospitality community., • Help cultivate relationships with influencers, VIP guests, concierge partners, and local businesses to strengthen brand awareness and guest loyalty. Professional Standards • Comply with and model adherence to all Company policies and procedures, including the Employee Handbook, and applicable city, state, and federal laws., • Maintain a polished personal presentation and grooming consistent with Company standards., • Maintain confidentiality of employee, guest, and business information., • Attend all mandatory meetings and trainings., • Perform other related and compatible duties as assigned by the General Manager.Qualifications, • Minimum of 5 years of progressive hospitality management experience in an upscale, luxury, or high-volume restaurant environment., • Proven success leading large hospitality teams with a strong focus on coaching, mentorship, and employee development., • Demonstrated ability to lead restaurant operations independently and make sound business decisions., • Strong understanding of restaurant financials, including P&L management, labor controls, food and beverage cost management, and budgeting., • Working knowledge of New York State and City employment, wage and hour, and tip laws., • Exceptional guest service mindset with a passion for creating memorable dining experiences., • Excellent leadership, communication, interpersonal, and conflict-resolution skills; ability to communicate effectively with guests, team members, and leadership., • Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment., • Experience with restaurant POS, reservation, scheduling, inventory, and Microsoft Office systems., • Ability to perform essential job functions under pressure while maintaining composure and professionalism., • NYC Department of Health & Mental Hygiene Food Protection Certificate required, or ability to obtain within the timeframe required by the Company., • New York State ATAP (Alcohol Training Awareness Program) certification required, or ability to obtain within the timeframe required by the Company., • High school diploma or equivalent required; degree in Hospitality Management or a related field preferred., • Must be legally authorized to work in the United States without employer sponsorship.Core Competencies Hospitality Leadership • Staff Development & Coaching • Operational Excellence • Guest Relations • Floor Leadership • Financial Acumen • Team Building • Conflict Resolution • Strategic Decision Making • Communication & Collaboration • Accountability • Problem Solving The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications of the position, and duties may be modified or added at any time based on business needs. This job description does not constitute a contract of employment; employment with Bagatelle is at-will. Bagatelle is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by federal, state, or local law, including the New York City Human Rights Law. If you are unable to perform any of the responsibilities outlined above, inform your manager or Human Resources so that the Company can engage in a cooperative dialogue regarding reasonable accommodation. Requirements: Working Conditions & Physical Requirements Flexible schedule including evenings, late nights, weekends, and holidays based on business needs. Ability to stand and walk for extended periods throughout scheduled shifts. Frequent bending, reaching, lifting, carrying, and moving items of up to 50 pounds. Ability to work in a fast-paced, high-energy restaurant environment with exposure to varying temperatures, kitchen equipment, cleaning chemicals, and elevated noise and music levels. Must be able to respond effectively during periods of high guest volume while maintaining professionalism and composure.

Job Description Assistant General Manager Location: New York, NY Schedule: 5-Day Workweek We are seeking an experienced and hospitality-driven Assistant General Manager to join the leadership team of an upscale, high-end steakhouse in New York City. This is an excellent opportunity for a polished restaurant professional who understands exceptional guest service, team leadership, and the operational demands of a premium dining environment. The Assistant General Manager will work closely with the General Manager to oversee daily operations, develop the management team, maintain service standards, and ensure an outstanding experience for every guest. Key Responsibilities • Assist the General Manager with all aspects of daily restaurant operations., • Lead and support front-of-house operations while maintaining exceptional service standards., • Coach, mentor, and develop managers, supervisors, and hourly team members., • Maintain a professional, polished, and hospitality-focused dining environment., • Serve as a manager-on-duty and provide strong leadership during busy services., • Oversee staffing, scheduling, floor plans, and labor deployment., • Assist with controlling labor, food, beverage, and operating costs., • Monitor sales and operational performance and assist with achieving financial goals., • Ensure consistent execution of service standards, food quality, cleanliness, and restaurant presentation., • Handle guest concerns with professionalism and ensure issues are resolved promptly., • Conduct pre-shift meetings and communicate daily priorities and expectations., • Work closely with the culinary team to ensure seamless coordination between the kitchen and dining room., • Assist with recruiting, interviewing, onboarding, training, and retaining team members., • Ensure compliance with health, safety, sanitation, and company policies., • Assist with private events, large parties, special occasions, and high-volume services., • Maintain strong relationships with guests and help build repeat business and guest loyalty., • Support the General Manager with administrative, financial, and operational responsibilities., • Lead by example and remain actively engaged on the restaurant floor. Qualifications, • 3+ years of experience in restaurant management, preferably in an upscale or fine-dining environment., • Strong knowledge of front-of-house operations and exceptional guest service., • Proven ability to lead, motivate, and develop a restaurant team., • Experience with scheduling, labor management, cost control, and operational standards., • Strong communication, organization, and problem-solving skills., • Professional appearance and excellent interpersonal skills., • Ability to remain calm, composed, and effective in a high-pressure environment., • Kosher restaurant experience is preferred but not required., • Strong understanding of hospitality and a genuine passion for creating memorable guest experiences., • Ability to work a flexible schedule, including evenings, weekends, and holidays when needed. Schedule, • 5-day workweek, • Full-time management position, • Schedule will include a combination of shifts based on business needs Ideal Candidate The ideal candidate is a polished, hands-on hospitality leader who understands the importance of service, attention to detail, and consistency in an upscale dining environment. You should be confident leading a team, comfortable working directly with guests, and capable of supporting the General Manager across all areas of the operation. Experience working in a kosher environment is a plus, but candidates with strong upscale restaurant management experience are encouraged to apply. What We Offer, • Competitive salary based on experience, • 5-day workweek, • Benefits package, • Paid time off, • Employee dining opportunities/discounts, • Professional development and training, • Career advancement opportunities, • Opportunity to work in a premier New York City dining environment Ready to take the next step in your restaurant management career? If you’re an experienced hospitality professional who takes pride in exceptional service, team leadership, and operational excellence, apply today to be considered for this Assistant General Manager opportunity in New York City!

Job Description About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. General Manager, CookUnity Flagship Location: 1227 Broadway, New York, NY Employment Type:Full-Time Target Start Date: Ahead of March 2027 opening Position Overview We're looking for a hospitality-driven General Manager to bring CookUnity's Flagship to life at Virgin Hotels New York, in the heart of Flatiron/NoMad. Bringing our mission into a shared physical space, the Flagship will connect guests with chef-crafted food through elevated casual dining, takeaway, retail, digital ordering, and experiential events. It's a place to discover great food, connect with others, and experience the creativity and care behind every meal. This is a ground-up opening, with the opportunity to shape the team, culture, and guest experience from the beginning. During pre-opening, you'll partner with CookUnity's internal teams, the Owner's Representative, operational design partners, and external collaborators to move from build-out to opening day, leading vendor and service setup, hiring, training, and operational readiness. Once open, you'll own the day-to-day business, creating a welcoming, energized space while delivering consistent service and strong financial and operational performance. You're a thoughtful, hands-on hospitality leader who brings both warmth and sound judgment. You've led complex, guest-facing operations through opening and beyond, and know how to turn an ambitious vision into a business that runs well. You're equally comfortable building systems, developing your team, and spending time on the floor with guests. Above all, you believe great food and genuine hospitality bring people together—and want to build a place people love to visit, work, and return to. Pre-Opening & Opening Readiness • Partner with CookUnity's internal teams, the Owner's Representative, operational design partners, and other external collaborators through build-out and opening readiness., • Support the setup of vendor and service partnerships required for launch and ongoing operations., • Co-develop and implement SOPs, opening procedures, service standards, and operational best practices to support consistency and efficiency from day one., • Lead hiring, onboarding, and training preparation for the opening team., • Coordinate operational testing, service rehearsals, and overall launch readiness across all guest-facing areas.Operations & Business Performance, • Lead and oversee all aspects of day-to-day Flagship operations, ensuring operational efficiency and a consistently strong guest and team experience., • Serve as the Flagship's lead business operator, with primary accountability for financial performance, labor management, cost controls, and overall operational health., • Work in close partnership with the Executive Chef as peer leaders of the Flagship, maintaining clear ownership of their respective areas while sharing accountability for the guest experience, team culture, and overall success of the business., • Ensure consistent execution across café service, takeaway, retail, digital ordering, and experiential events., • Drive store performance by translating business priorities into clear operational plans and ensuring consistent execution across the team., • Lead budgeting, forecasting, and financial planning for the Flagship, working closely with the Executive Chef and CookUnity leadership to align operating decisions with business goals., • Establish and monitor KPIs across operational performance, guest satisfaction, team performance, and financial results., • Manage and analyze P&L performance, identifying opportunities to improve revenue, control costs, and support the long-term health of the business.Team Leadership & Culture, • Recruit, onboard, develop, and lead a high-performing team that reflects CookUnity's values and the hospitality standards of the Flagship., • Build a positive, inclusive, and guest-focused workplace culture from the ground up, with clear expectations around accountability, collaboration, and performance., • Implement structured training and ongoing development programs that give team members the tools, knowledge, and confidence to succeed in their roles., • Coach and develop managers and team members through regular feedback, in-the-moment guidance, and formal performance conversations., • Create an environment that supports strong communication, team engagement, retention, and opportunities for growth., • Set the tone through visible, hands-on leadership, remaining actively engaged with both the team and guests throughout daily operations.Guest Experience & Brand Evolution, • Deliver a thoughtful, consistent guest experience that reflects the Flagship's elevated casual café positioning and extends across dine-in, takeaway, retail, digital ordering, and experiential programming., • Refine service models that integrate digital and in-person guest interactions in a way that feels intuitive, efficient, and hospitality-driven., • Maintain high standards for brand presentation, cleanliness, organization, and compliance with health, safety, and regulatory requirements., • Use guest feedback, operational data, and market insights to identify opportunities to improve service, strengthen the overall experience, and inform future concept evolution., • Work cross-functionally with CookUnity's internal teams to ensure the guest experience continues to reflect both the Flagship's operational needs and the broader CookUnity brand.Bar & Beverage Program, • Oversee the day-to-day bar and beverage operation, including service standards, staffing, vendor and supplier relationships, inventory controls, and compliance with responsible alcohol service requirements., • Partner with the appropriate culinary and beverage resources on menu development and ongoing program strategy, ensuring the beverage offering supports the overall Flagship experience and business objectives., • Ensure bar service is fully integrated into the broader guest experience, staffing model, and day-to-day operation.Community, Events & Brand Engagement, • Partner with CookUnity's Brand, Marketing, and Culinary teams to plan and execute tastings, experiential events, and ongoing Flagship programming that supports the launch and continued brand presence., • Build relationships with local businesses, food communities, industry leaders, and other relevant partners to strengthen the Flagship's connection to the surrounding community., • Support programming and activations that help establish the Flagship as a distinctive CookUnity destination and create reasons for guests to return., • Monitor guest reviews, feedback, and engagement trends to identify opportunities to strengthen reputation, programming, and future brand decisions.Qualifications & Experience, • 7+ years of progressive hospitality leadership experience in high-volume, guest-facing restaurant, café, retail, or experiential environments., • Direct experience opening a new restaurant or hospitality venue from pre-construction through launch is strongly preferred., • Proven ability to lead complex, concept-driven operations with a strong focus on guest experience, team performance, and operational consistency., • Strong business and strategic judgment, with experience using guest feedback, operational data, and performance metrics to refine service models and improve results., • Experience overseeing bar and beverage operations, including vendor management, compliance, inventory controls, and service execution., • Strong financial acumen, including experience with budgeting, forecasting, labor management, cost control, and P&L performance., • Exceptional communication, problem-solving, and organizational skills, with the ability to work effectively across internal teams and external partners., • Comfort working with technology-enabled hospitality environments, including POS systems, digital ordering platforms, CRM tools, and business intelligence or reporting systems., • Ability to thrive in a fast-paced, evolving environment while maintaining a strong focus on guest experience, team culture, and business performance., • NYC Food Protection Manager Certification required, or ability to obtain certification prior to beginning management duties at the Flagship.Preferred Qualifications, • 3+ years of successful senior hospitality leadership experience in New York City., • Experience leading high-traffic, mixed-use hospitality environments that may include dining, café service, takeaway, retail, events, or other experiential components., • Experience with technology-enabled service models, omnichannel retail, and digital ordering integrations., • Pre-opening experience in a flagship, concept-driven, or first-of-its-kind location. CompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $150,000—$200,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS., • We'll never ask for payment or personal financial details. If anyone does, please don't share any information and let us know right away. If something ever feels off or you're unsure about a message, we'd much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Job Description COMPENSATION: $55,000 - $75,000 BENEFITS: • Paid Time Off, • 401(k) Plan, • Medical, Dental, and Vision Insurance This role requires a balance of leadership and presence — hands-on when needed, strategic when required. From staff training and guest relations to financial oversight and service execution, you’ll be at the center of operations, setting the tone for excellence at every moment. A Manager at Tallow Steakhouse is: • Business Driver, • Curator of Experiences, • People Champion, • Master of their AOR Tips to Succeed: • Personally embrace & demonstrate an understanding of Tallow Brand DNA, • Focus on driving sales, • Adopt a guest-first mentality, • Maintain & encourage a positive and uplifting work environment, • Remain cool, calm, and collected under pressure, • Ensure a safe and healthy work environment, • Develop strict standards by maintaining the integrity of food and beverage quality and continuously train, develop, and mentor team members MINIMUM QUALIFICATIONS: • 2+ Years of Restaurant Management Experience in upscale or fine dining environments., • Food Manager Certification, • Strong understanding of financials, scheduling, and operational systems., • Proven leadership and communication skills, with the ability to motivate and coach teams., • Deep appreciation for food, wine, and hospitality culture., • Must be able to stand for long periods and lift a minimum of 50 pounds. APPLY TODAY! Join Tallow Steakhouse as part of the leadership team opening inside Shaver Food Hall, one of Midtown Manhattan’s most anticipated new dining destinations. You’ll be at the forefront of shaping a concept that combines culinary precision with approachable hospitality. At Tallow, every leader is also a mentor — cultivating teams, systems, and experiences that reflect timeless craftsmanship. This is an opportunity to build a legacy from the ground up in a space where every detail, from the first greeting to the final plate, reflects Our House and the artistry within it. We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Job Description Overview The Role As a General Manager in Training, you will rotate through every area of center operations, make real decisions alongside experienced leaders, and build the skills to run a multimillion-dollar entertainment venue. This is not a passive program. You will be on the floor, learning by doing, and preparing to lead. What You'll Do • Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency, • Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect, • Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods, • Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs, • Participate in hiring, training, coaching, and performance conversations for hourly team members, • Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownershipWhat You'll Bring, • Progressive leadership experience in hospitality, restaurant, or high-volume operations, • A track record of supporting sales and contributing to revenue growth, • Experience training and coaching teams in fast-paced environments, • An active, floor-first leadership style with a genuine focus on guest experience, • Foundational financial knowledge including labor management, cost control, and basic P&L, • Full schedule flexibility including nights, weekends, and holidaysWhat You'll Get Our people are the reason guests keep coming back. Here is what we offer our Management team: • Medical, Dental, and Vision plans to select from based on your needs, • Wellness resources to help you along your wellness journey, • 401(k) Retirement Plans, • Employee Stock Purchase Program, • Employee Assistance Program (EAP), • Vacation, Paid Sick Leave, and Holidays, • Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more! #LI‑DNP Responsibilities Why Lucky Strike? We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant. Qualifications Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, insurance, dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits The pay range for this position is $115,000 - $120,000 per year, depending on qualifications.

Job Description Assistant General Manager Location: New York, NY Schedule: 5-Day Workweek We are seeking an experienced and hospitality-driven Assistant General Manager to join the leadership team of an upscale, high-end steakhouse in New York City. This is an excellent opportunity for a polished restaurant professional who understands exceptional guest service, team leadership, and the operational demands of a premium dining environment. The Assistant General Manager will work closely with the General Manager to oversee daily operations, develop the management team, maintain service standards, and ensure an outstanding experience for every guest. Key Responsibilities • Assist the General Manager with all aspects of daily restaurant operations., • Lead and support front-of-house operations while maintaining exceptional service standards., • Coach, mentor, and develop managers, supervisors, and hourly team members., • Maintain a professional, polished, and hospitality-focused dining environment., • Serve as a manager-on-duty and provide strong leadership during busy services., • Oversee staffing, scheduling, floor plans, and labor deployment., • Assist with controlling labor, food, beverage, and operating costs., • Monitor sales and operational performance and assist with achieving financial goals., • Ensure consistent execution of service standards, food quality, cleanliness, and restaurant presentation., • Handle guest concerns with professionalism and ensure issues are resolved promptly., • Conduct pre-shift meetings and communicate daily priorities and expectations., • Work closely with the culinary team to ensure seamless coordination between the kitchen and dining room., • Assist with recruiting, interviewing, onboarding, training, and retaining team members., • Ensure compliance with health, safety, sanitation, and company policies., • Assist with private events, large parties, special occasions, and high-volume services., • Maintain strong relationships with guests and help build repeat business and guest loyalty., • Support the General Manager with administrative, financial, and operational responsibilities., • Lead by example and remain actively engaged on the restaurant floor. Qualifications • 3+ years of experience in restaurant management, preferably in an upscale or fine-dining environment., • Strong knowledge of front-of-house operations and exceptional guest service., • Proven ability to lead, motivate, and develop a restaurant team., • Experience with scheduling, labor management, cost control, and operational standards., • Strong communication, organization, and problem-solving skills., • Professional appearance and excellent interpersonal skills., • Ability to remain calm, composed, and effective in a high-pressure environment., • Kosher restaurant experience is preferred but not required., • Strong understanding of hospitality and a genuine passion for creating memorable guest experiences., • Ability to work a flexible schedule, including evenings, weekends, and holidays when needed. Schedule • 5-day workweek, • Full-time management position, • Schedule will include a combination of shifts based on business needs Ideal Candidate The ideal candidate is a polished, hands-on hospitality leader who understands the importance of service, attention to detail, and consistency in an upscale dining environment. You should be confident leading a team, comfortable working directly with guests, and capable of supporting the General Manager across all areas of the operation. Experience working in a kosher environment is a plus, but candidates with strong upscale restaurant management experience are encouraged to apply. What We Offer • Competitive salary based on experience, • 5-day workweek, • Benefits package, • Paid time off, • Employee dining opportunities/discounts, • Professional development and training, • Career advancement opportunities, • Opportunity to work in a premier New York City dining environment Ready to take the next step in your restaurant management career? If you’re an experienced hospitality professional who takes pride in exceptional service, team leadership, and operational excellence, apply today to be considered for this Assistant General Manager opportunity in New York City!

Job Description Our current wage range is $90,000 - $110,000 per year Run one of Midtown's best-kept rooftop secrets. Castell sits on top of the AC Hotel New York Times Square. It's a classic cocktail lounge rebuilt for now: martinis done right, cocktails that are part throwback and part invention, a fireplace lounge, a granite bar and an open-air terrace that looks out over Midtown. We're polished but never stuffy, and we're looking for a General Manager to lead the room and the team. This role is for you if: • You think hospitality starts with your team, and you lead like a coach., • You're at your best on the floor, and you know how to turn a first-time guest into a regular., • You love the cocktail world, from the perfect martini to keeping your pour cost tight., • You sweat the details, take ownership and own your numbers., • You keep your sense of humor on a full Saturday night. What you'll do: • Lead the experience: set the tone on the floor every night and make sure each guest gets Castell at its best., • Build the culture: hire, coach and develop a team that lives our core values, and model those values yourself., • Run the bar program: manage beverage inventory, track usage and control costs so stock levels and waste stay where they should be., • Own the business: hit or beat financial targets, and understand how each operational decision affects the P&L., • Keep us ready: make sure we're prepared for every service and ready for a DOH inspection on any given day., • Deliver standout events: work with our dedicated Event Sales Manager, who books large-group, private and corporate events. You make sure every event is staffed, ready and run to the same standard as a night on the floor. What you bring: • Management experience at a craft cocktail bar or high-end venue, with real beverage management experience., • Comfort with our systems: OpenTable, Toast, Restaurant365 and Dolce, plus Microsoft Office with strong Excel skills., • Strong organizing and planning skills, and you can set priorities., • Energy, positivity and a good sense of humor., • You must be at least 18 years old., • Required food safety certifications will be obtained and confirmed upon hire. What we offer: • Salary: $90,000–$110,000 per year, based on experience, paid weekly., • Benefits: medical, dental, vision, disability, life and supplemental coverage., • Time and perks: paid time off, discounted meals and flexible scheduling., • Growth: a path to grow with Boqueria Restaurant Group, an upscale restaurant group, • Culture: a team with high standards that takes care of each other. About Castell Castell Rooftop Lounge is part of Boqueria Restaurant Group. It brings back the spirit of the classic New York cocktail lounge, with extra focus on the martini. The cocktail list is built on classic drinks with a modern twist. Alongside it we serve craft beer, wine, non-alcoholic spirits and shareable plates, with some of the best views in Midtown. We are an Equal Opportunity Employer. We do not base employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, veteran status, or any other factor protected by local, state, or federal law.

Job Description Position Title: General Manager Salary: $120,000 to $125,000 Other Forms of Compensation: Bonus Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary Union Square Events and Canyon Museum is seeking an accomplished and hospitality-driven General Manager to lead the museum’s food and beverage operations across the restaurant, bar, events, and cafe. This is an opportunity to shape the food and beverage experience of a major cultural institution while working in partnership with a highly renowned James Beard Award winning chef. The Multi-Unit Restaurant General Manager. will lead the Front of House and Back of House operations and management team while working in close partnership with the Executive Chef and culinary leadership team, museum leadership, and key stakeholders. The role will help establish the operational foundation, service culture, and hospitality standards for Canyon Museum while ensuring that every aspect of the F&B program operates at the highest level. Key Responsibilities: Leadership & Team Development Lead and inspire the Food & Beverage management team and front-line staff to deliver exceptional guest experiences. Foster a culture of hospitality, accountability, inclusion, and continuous improvement. Recruit, hire, train, coach, and develop team members while creating clear growth opportunities. Partner with the Executive Chef and Assistant General Manager to align operations, service standards, and business objectives. Implement systems, processes, and training programs that support operational excellence and long-term success. Financial & Business Management Own the Food & Beverage P&L and present financial results to clients and leadership. Oversee financial performance of the restaurant, bar, café, and event operations. Develop budgets, forecasts, and operating plans while managing revenue, labor, food cost, inventory, and expenses. Analyze business trends to improve profitability, productivity, and guest satisfaction. Ensure accurate payroll, invoice processing, cash handling, reporting, and policy compliance. Guest Experience & Operations Oversee daily operations across all Food & Beverage outlets and experiences. Maintain luxury-level service standards and ensure quality in food, beverage, and hospitality delivery. Monitor guest feedback, reviews, and satisfaction metrics to drive continuous improvement. Build meaningful guest relationships and resolve concerns professionally and effectively. Maintain a visible leadership presence and actively support service execution. Technology, Events & CRM Oversee reservation, POS, CRM, event, and reporting platforms to maximize operational effectiveness. Utilize guest data and CRM tools to enhance personalization, loyalty, and repeat visitation. Support event operations by partnering with event teams on bookings, BEO execution, and cross-functional communication. Ensure all team members are trained on data collection, guest preferences, and reservation management best practices. Compliance & Safety Ensure compliance with all food safety, alcohol service, labor, licensing, and regulatory requirements. Maintain operational standards, preventative maintenance programs, sanitation procedures, and HACCP compliance. Partner with culinary and operations leaders to prepare for inspections and audits. Promote a culture of safety, cleanliness, and shared accountability. What you bring Qualifications: 10+ years of progressive hospitality leadership experience. 7+ years leading multi-functional teams in restaurants, bars, events, or luxury hospitality environments. 2-3 years of Director-level and/or multi-unit management experience preferred. Strong background in fine dining, luxury hospitality, private clubs, cultural institutions, or upscale hotels. Experience opening, launching, or transforming hospitality operations is highly desirable. New York City hospitality experience preferred. Leadership & Business Acumen Proven ability to lead, develop, and retain high-performing teams. Strong communication, relationship-building, and stakeholder management skills. Expertise in budgeting, forecasting, labor management, cost controls, inventory, and P&L oversight. Knowledge of restaurant technology, POS systems, reservations, CRM, inventory, and event management platforms. Ability to create scalable SOPs, training programs, and operational systems. Guest Focus Passion for delivering exceptional hospitality and creating memorable guest experiences. Strong customer service, problem-solving, and decision-making abilities. Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail. Schedule Flexible availability, including evenings, weekends, holidays, and special events. Apply to Union Square Events today! Union Square Events is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Union Square Events are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf Applications are accepted on an ongoing basis. Union Square Events maintains a drug-free workplace. Req ID: 1578648 Union Square Events Gina Barbish [[req_classification]]

Job Description About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking an Operations Manager to support the Venue Director in overseeing the daily operations of eight high-end real estate amenity spaces, ensuring exceptional service, operational consistency, and an elevated tenant experience across all locations. This role serves as a key liaison for Venue General Managers, providing operational guidance, project support, and hands-on leadership to maintain hospitality excellence. The ideal candidate is highly organized, solutions-driven, and capable of managing multiple priorities in a fast-paced environment while upholding the highest standards of service, presentation, and operational efficiency. Responsibilities • Daily Operations: Assist the Venue Director with day-to-day tasks and provide immediate support to the Venue GMs to resolve operational issues., • Process Improvement: Develop, refine, and implement Standard Operating Procedures across the portfolio to ensure consistency and efficiency., • Site Inspections: Conduct regular visits to all nine venues to monitor operations, staff performance, and facility standards., • Financial Management: Review P&L statements and budgets to track performance and ensure venues are operating within financial guidelines., • Procurement: Assist venues with placing orders and managing inventory when additional support is required., • Events & Proposals: Prepare event proposals for clients and provide on-site support during evening events as necessary., • Client Relations: Maintain a professional presence and provide direct support and guidance to tenant guests to ensure a high-quality experience. Qualifications • Experience: 3–5 years of experience in operations management, preferably within the hospitality or food & beverage industry., • Organizational Skills: Exceptional ability to multitask and manage various projects simultaneously in a fast-paced environment., • Communication: Strong verbal and written communication skills for client-facing interactions and internal reporting., • Financial Literacy: Ability to read and understand P&L statements and manage operational budgets., • Professionalism: Proven ability to remain even-tempered and professional when handling diverse challenges and high-end clientele. Work Environment • Schedule: Primarily Monday through Friday with flexible daytime hours. Candidates must be available to work occasional evenings to support scheduled events., • Travel: Regular travel between the nine venue locations is required. Location: Portfolio-wide (8 Luxury Amenity Spaces) Schedule: Full Time, On-Site Base salary: $95,000 - $105,000 Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and an FSA (Flexible Spending Account). Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job DescriptionDescription: About Richard Sandoval Hospitality Management: Richard Sandoval Hospitality (RSH) is a hospitality group with global impact. Our innovative approach to food and beverage has built some of the most successful Latin restaurant concepts across the globe. Our founder, Chef Richard Sandoval, is internationally acclaimed for his approach in combining Latin ingredients with modern culinary techniques to create award-winning flavors that span 60 locations and 4 continents. We are looking for a visionary leader with a passion for hospitality and a drive for excellence to oversee and operate our well-established and highly-acclaimed restaurant in New York City. The Restaurant General Manager is responsible for overseeing and ensuring the smooth operation of the restaurant, with a primary focus on delivering exceptional guest satisfaction. This role involves managing and supervising the front-of-house (FOH) staff, collaborating with the kitchen team, and contributing to the overall success of the restaurant. Responsibilities Staff Management: • Interview, hire, evaluate, reward, and discipline front-of-house (FOH) personnel, and collaborate with the Head Kitchen Manager (KM) to manage back-of-house (BOH) employees., • Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules., • Ensure appropriate scheduling during the absence of the Level II Manager. Service Excellence: • Supervise floor staff to ensure professional service and maximize guest satisfaction during operational hours., • Cultivate product knowledge and long-term service expertise among FOH personnel., • Build and maintain strong rapport with restaurant guests to create enjoyable and memorable dining experiences. Operational Duties: • Ensure that all restaurant signage is accurate, consistent, and aligned with the restaurant's theme., • Conduct end-of-week inventories for the beverage program to manage inventory efficiently., • Accurately report daily payroll and oversee the end-of-night closeout and cash drop processes., • Maintain the Aloha database with accurate item listings and prices., • Keep employee files up to date and ensure daily tasks are performed as indicated on checklists. Facility and Maintenance: • Maintain the cleanliness and repair of the restaurant and office, ensuring a pleasant and welcoming atmosphere., • Attend and actively participate in weekly manager meetings to stay informed and aligned with the management team., • Foster open communication lines between FOH and BOH staff to ensure effective collaboration. Community Engagement: • Act as a spokesperson for the restaurant within the community and with guests, enhancing the restaurant's reputation., • Adopt an entrepreneurial mindset to increase sales and elevate guest satisfaction., • Stay informed about local competition and industry trends to remain competitive. Financial Responsibilities: • Collaborate closely with the Level III Manager on purchasing, delivery, and storage of the beverage program to maintain cost efficiency., • Oversee weekly liquor, wine, beer, and non-alcoholic beverage inventory to optimize inventory levels., • Ensure menu accuracy and maintain the cleanliness of bar and storage areas. Group Functions: • Collaborate with the Level III Manager and Sales team to adhere to standard operating procedures for event functions, delivering exceptional experiences to group guests. Staffing Functions • Maintain a strong management presence on the restaurant floor during service, ensuring a smooth and efficient operation., • Promote a positive and healthy working environment for all staff, both FOH and BOH, following our Workplace Conduct Standard Operating Procedure., • Minimize staff turnover and reduce written guest complaints through effective leadership., • Uphold the "Open-Door" policy, facilitating open communication and enforce all house rules and policies. Facility Functions: • Ensure the restaurant meets acceptable standards in terms of cleanliness, upkeep, departmental meetings, and inventory management., • Minimize breakages of glassware and flatware to manage costs effectively. Cuisine Functions: • Maintain acceptable standards for recipes from the prep line, kitchen cooking line, and plate presentation., • Ensure flavor profiles are accurate through regular follow-through on line checks. Benefits • Competitive salary range., • Health, dental, and vision insurance options including disability, life, and more., • Opportunities for professional growth and development., • Employee discounted dining at the Richard Sandoval Hospitality Restaurants across the country, • Paid sick leave, paid birthday, and 5 days of Parental Leave., • A supportive and inclusive work environment.Requirements: Qualifications: • Must have at least a high school diploma or GED., • Previous food and beverage (F&B) experience is required, with at least 2 years of Assistant Manager experience or above., • Able to work well under pressure and be self-motivated., • Strong organizational, time management, and sales skills., • Effective communication skills, both written and verbal.

Job DescriptionDescription: About Richard Sandoval Hospitality Management: Richard Sandoval Hospitality (RSH) is a hospitality group with global impact. Our innovative approach to food and beverage has built some of the most successful Latin restaurant concepts across the globe. Our founder, Chef Richard Sandoval, is internationally acclaimed for his approach in combining Latin ingredients with modern culinary techniques to create award-winning flavors that span 60 locations and 4 continents. We are seeking an Assistant General Manager to join our dynamic team and contribute to the success of tán . The Assistant General Manager will play a key role in overseeing the daily operations, ensuring guest satisfaction, and supervising the floor staff. This position offers an exciting opportunity to help shape the evolution of our service, market positioning, and commitment to excellence. Responsibilities Staff Management: • Interview, hire, evaluate, reward, and discipline front-of-house (FOH) personnel, and assist the Executive Chef with back-of-house (BOH) employees., • Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules., • Effectively schedule for the restaurant in the absence of the Restaurant General Manager. Service Excellence: • Supervise floor staff to ensure professional service and maximize guest satisfaction during operating hours., • Cultivate product knowledge and long-term service expertise among FOH personnel., • Build strong rapport with restaurant guests to create an organic, enjoyable, and memorable dining experience. Operational Duties: • Oversee all FOH supplies and hard goods orders to ensure the restaurant is appropriately stocked for each season and advise the Level II Manager on any ordering needs., • Educate FOH personnel in product knowledge and service best practices., • Ensure that all restaurant signage is accurate and aligns with the restaurant's theme., • Conduct end-of-week inventories accurately and in a timely manner for the beverage program., • Accurately report payroll daily and handle the end-of-night closeout and cash drop., • Maintain the Aloha database with accurate items and prices., • Keep employee files up to date., • Perform all daily tasks as indicated on opening and closing checklists. Facility and Maintenance: • Take ultimate responsibility for the cleanliness and repair of the restaurant and office., • Attend and actively participate in weekly manager meetings to stay informed and aligned with the management team., • Foster open lines of communication between FOH and BOH staff for effective collaboration. Community Engagement: • Act as a spokesperson for the restaurant within the community and with guests, enhancing the restaurant's reputation., • Embrace an entrepreneurial mindset to increase sales and elevate guest satisfaction., • Stay informed about local competition and industry trends to remain competitive.Requirements: Qualifications • At least a high school diploma or GED., • Previous food and beverage (F&B) experience is required, with at least 2 years of Assistant Manager experience or above., • Ability to work well under pressure and be self-motivated., • Strong organizational, time management, and sales skills., • Effective communication skills, both written and verbal. Benefits • Competitive salary range., • Health, dental, and vision insurance options including disability, life, and more., • Opportunities for professional growth and development., • Employee discounted dining at the Richard Sandoval Hospitality Restaurants across the countryPaid sick leave, paid birthday, and 5 days of Parental Leave., • A supportive and inclusive work environment.

Job Description General Manager — Luxury Hotel & Private Members’ Club Role: General Manager Location: New York, NY Salary: $250,000–$300,000 + performance-based bonus Employment Type: Full-time The Opportunity A distinguished luxury hotel and private members’ club in Manhattan is seeking an accomplished General Manager to lead the property’s daily operations, financial performance, guest and member experience, and team culture. Set within a landmark historic building, the property features guestrooms and suites, private club spaces, restaurants and bars, a rooftop venue, events, and nightly entertainment. This is a highly visible leadership role for an exceptional operator who can balance commercial discipline with warm, intuitive hospitality. Reporting to the Managing Director, the General Manager will lead a complex, high-profile operation where hotel, membership, dining, entertainment, and community come together under one roof. Key Responsibilities • Lead the overall operational, financial, service, and cultural performance of the property., • Oversee hotel, club, food and beverage, rooftop, entertainment, event, and public-space operations., • Create a consistently elevated experience for guests and members., • Lead, coach, and hold the executive and departmental leadership teams accountable., • Drive profitability through effective budgeting, forecasting, labor management, cost control, and P&L oversight., • Maintain a visible presence throughout the property and resolve service issues with urgency and discretion., • Oversee staffing, scheduling, productivity, inventory, maintenance, and operational readiness., • Ensure the successful execution of member programming, private events, and activations., • Protect and enhance the asset through preventive maintenance, capital planning, and disciplined operating controls., • Build strong partnerships with ownership, corporate support teams, vendors, community organizations, and industry partners., • Ensure full compliance with labor, licensing, health, safety, legal, and regulatory requirements., • Champion innovation, service excellence, inclusion, accountability, and employee development. Qualifications • Minimum five years of experience as a General Manager or comparable senior leader within a luxury hotel, lifestyle property, or private members’ club., • Proven success leading a complex, high-profile hospitality operation., • Strong luxury hotel and food and beverage experience., • Experience with membership, nightlife, entertainment, or event-driven environments strongly preferred., • Demonstrated expertise in budgeting, forecasting, labor management, cost control, and financial analysis., • Proven ability to recruit, develop, and retain high-performing teams., • Hands-on, visible leadership style with excellent judgment and emotional intelligence., • Must already have authorization to work in the United States. Preferred Qualifications • Previous General Manager or senior hotel leadership experience in New York City., • Experience leading both a luxury hotel and private members’ club., • Bachelor’s degree in Hospitality Management, Business, or a related field.

Job Description Salary: $125000 - $135000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Conference Center Manager will support the evening activities and be responsible for the overall leadership, strategic direction, operational oversight, and successful execution of conference center services, meetings, and events within the Client Center. This role oversees the end-to-end planning, coordination, and delivery of high-profile and complex meetings and events while leading a team of hospitality professionals dedicated to providing an exceptional client and guest experience. Serving as the primary client contact and operational leader, the Conference Center Manager partners with meeting hosts, executives, clients, and internal stakeholders to deliver innovative event solutions, operational excellence, and world-class hospitality. The Conference Center Manager drives business results through strong client relationships, team development, service excellence, and the achievement of key performance indicators, including profitability, safety, engagement, operational efficiency, and client satisfaction. This position requires demonstrated experience leading and developing teams within a corporate hospitality, conference center, workplace experience, or luxury service environment. The Conference Center Manager is responsible for recruiting, training, coaching, and mentoring team members while fostering a culture of accountability, collaboration, and continuous improvement. The role champions employee development through performance management, coaching, career planning, and succession planning initiatives. The Conference Center Manager regularly interacts with senior executives, VIP clients, and key stakeholders and is expected to deliver a refined, white-glove service experience while confidently managing multiple priorities and operational demands. The Conference Center Manager is empowered to make critical operational decisions, resolve complex client and service challenges, and implement proactive solutions that protect and enhance the client experience while escalating matters appropriately based on scope, risk, or business impact. All team members are expected to embrace and uphold the Hospitality Core Values of honesty, integrity, and responsibility Key Responsibilities: • Lead, motivate, and inspire a diverse team to deliver exceptional hospitality and conference center services., • Foster a collaborative, inclusive, and service-oriented culture focused on continuous improvement and operational excellence., • Identify staffing needs and support workforce planning to ensure appropriate coverage and service delivery standards are maintained., • Deliver a high-touch, luxury hospitality experience for clients, executives, and guests by anticipating needs and consistently exceeding expectations., • Focus on afternoon and evening events, • Oversee all event-related services, including audio visual support, food and beverage, room setups, facilities coordination, signage, security requirements, and special accommodations., • Lead the day-of operational execution of complex and VIP events, ensuring seamless coordination between internal teams and service partners., • Maintain flexibility to support evening and weekend events as business needs require.Preferred Qualifications:, • Demonstrated expertise in luxury hospitality, conference center operations, and executive-level client service., • Strong leadership experience managing, developing, and motivating teams in a hospitality or client-facing environment., • Advanced event management expertise, including strategic planning, logistics management, operational execution, and service delivery., • Strong client consultation skills with the ability to transform business objectives into innovative and practical solutions., • Exceptional organizational and prioritization skills with the ability to manage multiple complex initiatives simultaneously., • Sound judgment and decision-making skills with the ability to confidently navigate high-pressure situations., • Strong operational leadership presence with the ability to align cross-functional teams and service partners around common goals., • Experience managing vendor and service partner relationships while maintaining accountability for performance outcomes., • Excellent verbal and written communication skills, including the ability to engage effectively with executives, VIP clients, and stakeholders., • Strong analytical and problem-solving abilities with a focus on operational excellence and continuous improvement., • Exceptional attention to detail and commitment to quality execution., • Proficiency with workplace technology, reservation systems, event management platforms, and Microsoft Office applications., • Discreet, ethical, and committed to maintaining a high degree of confidentiality., • Collaborative, accountable, and committed to delivering outstanding client experiences while achieving business objectives., • Minimum of seven (7) years of progressive experience managing complex meetings, events, hospitality operations, or conference center services in a corporate, financial services, executive, conference center, workplace experience, or luxury hospitality environment., • Minimum of three (3) years of leadership experience managing and developing hospitality, conference services, workplace experience, or event operations teams., • Demonstrated success leading high-performing teams through coaching, employee development, performance management, and succession planning., • Strong working knowledge of audio visual services, catering operations, event production, room setups, and conference center operations., • Experience leading cross-functional teams and coordinating multiple internal departments and external service providers., • Experience working directly with senior executives, VIP clients, and other highly visible stakeholders., • Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1571983 Rapport a specialized division of FLIK Hospitality Group

Job Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. Assistant General Manager - Social works hand in hand with the GM - Social to provide all the fun that Five Iron Golf can offer. The AGM coaches our staff to deliver exceptional service, genuine, enlightened hospitality and delivers on the Five Iron promise of fun, memorable experiences people will want to share with family and friends! Responsibilities include but not limited to the following: • Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales, • Participate in the recruitment, hiring, and training of all staff, • Manage the onboarding and continued education of new hires, • Active evaluation of employee performance to ensure day-to-day business needs are met, • Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food & beverage service, and social staff scheduling, • Set and manage above-and-beyond service standards for all staff, • Maintain extensive knowledge of all of our products, business lines and promotions, • Maintain an understanding of the P&L of the location, • Support the efficient operation of the space by monitoring and reducing labor and other operating costs, • Assist in building relationships within the community and engaging in local marketing efforts, • Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf Required Qualifications: • 5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space on evenings, weekends and holidays, • Ability to stand, walk and bend for long periods of time and maneuver up and down stairs, • Ability to obtain proper licensing and certifications for the location Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short Term Disability*, • Accident and Critical Illness Insurance*, • 401K *, • Meals while working are included for free Pay: $65K-75K/yr + bonus potential of up to 10K (location dependent) Job Type: Exempt, Full time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Job Description Private Hire, Senior Manager Reports to: Managing Partner & General Manager The Role The Private Hire Senior Manager is responsible for overseeing all aspects of private events, ensuring seamless execution from inquiry through post-event follow-up. This role provides leadership and oversight of the private hire function, including the day-to-day management and development of the Private Hire Manager. The Senior Manager is responsible for ensuring that all events are executed to the club’s standards, while maintaining strong financial oversight, operational organization, and exceptional member experiences. The Senior Manager will act as the primary liaison between members, vendors, and internal teams and will oversee the Private Hire Manager’s management of event logistics, communications, and administrative responsibilities. This role requires strong leadership, delegation, organization, financial acumen, and the ability to manage multiple events and priorities simultaneously. Responsibilities • Lead, manage, and develop the Private Hire Manager, establishing clear goals, performance expectations, and operating standards., • Oversee the full private events business, from inquiry and booking through execution, financial reconciliation, and post-event follow-up., • Own private hire revenue strategy, annual goals, forecasting, pricing, profitability, and overall financial performance., • Identify opportunities to grow private event revenue, repeat bookings, member engagement, and utilization of event spaces., • Oversee the quality and consistency of the member experience across all private events, with particular attention to high-profile and complex events., • Build and maintain strong relationships with members, serving as a senior point of contact for key events and member needs., • Partner with Membership Experience to leverage private events as a tool for member engagement, retention, and relationship development., • Establish and maintain operational standards for event planning, presentation, service, staffing, setup, and execution., • Ensure effective coordination between Private Hire, FOH and BOH operations, Leadership and other internal teams., • Oversee event planning processes, including BEO meetings, walkthroughs, event calendars, contracts, menus, timelines, and operational requirements., • Review major and complex events in advance to identify and mitigate operational, financial, and member-experience risks., • Oversee vendor strategy and relationships, including contracts, pricing, service standards, performance, and preferred vendor partnerships., • Ensure appropriate financial controls around deposits, payments, expenses, reconciliations, budgets, and event profitability., • Review monthly private hire reporting and provide leadership with performance insights, forecasts, and recommendations., • Develop and maintain pricing, packages, minimums, and event policies in partnership with club leadership., • Monitor member feedback, event performance, and business trends to identify opportunities for continuous improvement., • Establish processes and best practices that improve efficiency, communication, and consistency across the private hire operation., • Coach and support the Private Hire Manager in resolving complex member, vendor, and operational challenges., • Ensure the private hire business consistently reflects the club’s standards for hospitality, service, presentation, and financial performance. Qualifications • 5+ years of progressive experience in event management, hospitality, private clubs, luxury hospitality, restaurants, or a related environment., • 2+ years of management or team leadership experience, preferably overseeing event or hospitality professionals., • Demonstrated expertise in directing private, corporate, and/or member events, or premium hospitality activations featuring food and beverage services., • Strong financial acumen, including experience with revenue forecasting, budgets, profitability, contracts, payments, and expense management., • Demonstrated ability to lead and develop team members while maintaining high operational standards., • Strong understanding of event sales, service, operations, and guest/member experience., • Excellent communication, negotiation, and relationship-management skills., • Highly organized with exceptional attention to detail and the ability to manage competing priorities., • Ability to remain calm, solutions-oriented, and highly responsive in a fast-paced hospitality environment., • Strong proficiency with event management, CRM, POS, financial, and productivity systems.

Job Description LOCATION: New York, NY (SoHo), on site. Nights, weekends and holidays expected DEPARTMENT: Operations, Site REPORTS TO: Regional Director of Operations DIRECT REPORTS: Assistant General Manager(s), Facilities & Maintenance, Food & Beverage and Retail, and through them the full site team KEY PARTNERS: Brand Standards & Excellence, Learning & Development, People (HR), Finance, Marketing, Creative, Supply Chain, Retail and F&B EMPLOYMENT: Full-time, exempt COMPENSATION: $130,000 to $150,000 base, plus annual bonus and stock options WHO WE ARE Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. ABOUT THE ROLE We are looking for a General Manager who runs the museum with an owner's mindset. You are accountable for your site's results, in partnership with your Regional Director of Operations: its people, its P&L, its operations and the quality of the show every guest sees. Our sites run a lean management model. A small core leadership team leads a team of Ambassadors, Leads and flexible support. That means fewer managers on site, and each one has to be excellent. Your job is to build that team, set the bar, and hold it. This role is for someone who has already done it. You know what great hospitality looks like without being taught. You read a P&L and know what to fix by Friday. You will not let a broken show moment, a sloppy handoff or an underperforming manager slide, even when it is uncomfortable to say so. Our brand standards, show standards and People policies are the same at every museum. Your job is to deliver them without exception. WHAT YOU OWN You make the day-to-day calls for your site, within the plan, budget and standards set with your Regional Director of Operations, and drive change in its best interest. Your Regional Director of Operations provides multi-site oversight, audits and coaching, and steps in for support when needed. • Site P&L: Revenue, labor, cost of goods, retail inventory, shrink, waste and controllable expenses, • Site team: Lead hiring, promotion and performance for your site team, including managers, within approved headcount and in partnership with your Regional Director of Operations and People Team, • Daily operations: Show, Service, F&B, retail, events and Facilities & Maintenance, • Standards: Running your site to company brand, show and service standards and People policies, and acting when your team falls short., • Business plan: An annual site plan, plus a corrective plan any time the site is off target You partner with central teams (People, Finance, Marketing, Creative, Supply Chain, Facilities, Brand Standards & Excellence, Learning & Development) and use them as resources. PEOPLE: BUILD A TEAM OF LEADERS Your success is measured by the strength of the leaders you develop and grow. • Hire, develop and hold accountable a lean management team (AGMs, Facilities, Managers on Duty) that can run the floor without you, • Set clear expectations for every manager, coach weekly, and document performance, • Act quickly on underperformance with a clear plan and timeline, partnering with our People Team. You hold the highest standards for your team., • Build a bench: identify and develop Leads and Ambassadors into future managers so the site is never one resignation away from a gap, • Hold managers accountable for holding their teams accountable. A standard ignored by a manager is a manager problem, • Partner with Learning & Development so every team member is trained and certified on the standard, • Own site schedules, labor planning and payroll accuracy, and stay compliant with wage and hour law and company People policies, • Drive retention and engagement (eNPS, turnover, internal promotion rate) through culture, recognition and real growth paths, • Lead change: roll out new processes and structures with your team bought in, not worked aroundPROFIT: RUN IT LIKE YOUR BUSINESS You own the site P&L and you know where every dollar goes. • Read the P&L weekly and explain every material variance to budget without being asked, • When the site is off target, build and present a recovery plan to your Regional Director of Operations: the gap, the levers, the owner, the date, • Forecast revenue and labor weekly, and staff to demand. Labor as a percent of revenue is a number you manage daily, • Grow per-capita revenue across admissions, F&B, retail, private events and add-ons. You lead the team in sales, not just track it, • Find and eliminate waste: product waste, over-prep, comps, voids, overtime and unused vendor spend, • Control shrinkage: run inventory counts, reconcile variances, and fix root causes in receiving, storage, portioning and cash handling, • Manage controllable expenses and vendors against budget, and push back on spend that does not pay back, • Partner with Finance on the annual budget and own the site's commitments in itPROCESS: MAKE IT RUN WITHOUT YOU You build the systems that make excellence repeatable on every shift, not just the ones you work. • Run the site on a clear operating rhythm: daily pre-shift, weekly management meeting, weekly scorecard review, monthly business review, • Own your site health scorecard results and close every gap with an owner and a date, • Make sure opening, closing, station and quiet-time checklists are followed and audited, and fix the process when they are not, • Lead inventory and ordering discipline: par levels, counts, receiving, FIFO, storage and reorder, • Keep Facilities & Maintenance ahead of problems with a preventive maintenance plan, so guests never see a broken experience, • Own safety, sanitation and compliance: health inspections, food safety, alcohol service, OSHA and incident documentation. No surprises on inspection day, • Spot inefficiencies in labor deployment, workflow and layout, and redesign them, • Use data (POS, labor, inventory, guest feedback) to make decisions, and teach your managers to do the samePRODUCT: PROTECT THE SHOW The guest experience is the product. You treat every room, every treat and every interaction as part of a show with no off nights. • Know what great hospitality looks like and coach it in the moment, on the floor, every day, • Hold zero tolerance for show and brand standards falling short: performance energy, scripts, room resets, cleanliness, treat quality and visual standards, • Walk the museum daily as a guest would, and fix what you see before a guest does, • Hold managers and Ambassadors to the standard. When someone, including a manager, is not performing, you address it that day, • Monitor guest satisfaction (reviews, NPS, complaints) and turn feedback into specific fixes with owners, • Deliver VIP, private event and partnership experiences flawlessly, • Partner with Creative and Marketing on new rooms, seasonal moments and activations, and make sure they land on the floor as designed Museum of Ice Cream is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable federal, state or local law. Requirements Must haves • 7+ years of progressive leadership in high-volume hospitality: hotels, restaurant groups, theme parks, live entertainment, experiential or luxury retail, • 3+ years as the top leader of a high-volume site or business unit with full P&L ownership. $10M+ in annual revenue preferred, • A track record of building management teams: managers you hired or developed who were promoted, and underperformers you moved out, • Proof you have turned around a site or business line that was missing targets, with numbers to show it, • Experience running a site to company-wide standards and policies in a multi-unit organization, • Hands-on experience controlling labor, cost of goods, inventory, waste and shrink, • F&B operations experience, including food safety and alcohol service, • Comfortable with POS, inventory, scheduling and timekeeping systems, plus Google Workspace and Excel or Sheets, • ServSafe Manager and TIPS (or equivalent), or able to obtain within 30 days, • Available to work nights, weekends and holidays, the times our guests visitNice to haves, • Experience opening a new site or leading a site through a major change, • A background in an immersive, theatrical or show-driven environment, • Degree in hospitality, business or a related fieldThis is not the role for you if, • You need a playbook for every decision, • You prefer to keep the peace over holding the standard, • You would rather write your own rules than run to the company standard, • You manage the numbers from a back office instead of from the floor Benefits • Medical, dental and vision insurance, • 401(k), • PTO, plus an additional week off and a stipend after five years, • Pre-tax commuter account, • Stock options, • Annual Pink Ball (yes, it is pink-tie themed), • Unlimited ice cream and break room snacks, • 16 free museum tickets per year for friends and family, and free entry for you, • 50% off retail products

Job Description Position Title: Director of Dining Services Salary: $90,000-$105,000 Other Forms of Compensation: Comprehensive Benefits Package Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary: The Director of Dining Services will manage the client relationship, oversee a team of managers and hourly associates, and lead operations for a growing Corporate Dining site population in NYC. This role supports a complimentary food program offering lunch three times per week, monthly breakfast service, and a full pantry program operating five days per week. The Director will also serve as the primary contact for all on-site catering needs. This position requires a strategic, hands-on leader who can build strong client relationships, elevate culinary and service programs, and drive operational and financial performance. Key Responsibilities: • Serve as the senior operational leader and primary liaison for the client, building strong, collaborative relationships with key stakeholders., • Oversee all aspects of daily dining operations, including service excellence, hospitality, staffing, safety, sanitation, and compliance., • Lead, coach, and develop a team of associates and managers, fostering a culture of accountability, engagement, and continuous improvement., • Partner with culinary leadership to develop innovative menus and deliver consistently high-quality food and beverage experiences., • Ensure all dining programs reflect the client’s brand, culture, preferences, and business objectives., • Manage account P&L, budgeting, forecasting, purchasing, labor, and financial performance., • Identify opportunities to enhance the guest experience, improve operational efficiency, and support account growth., • Lead the implementation of new culinary, hospitality, sustainability, and wellness programs., • Oversee high-volume dining and catering operations while maintaining premier standards of quality and execution., • Monitor customer and client feedback and develop action plans to address opportunities and exceed expectations., • Collaborate with internal departments and partners to ensure seamless service delivery across the account.What We're Looking For:, • Five or more years of progressive foodservice leadership experience, including experience directing dining operations, managing teams, overseeing client relationships, and driving financial performance within a premier corporate dining, hospitality, or contract foodservice environment., • Proven experience leading high-volume dining and catering operations., • Strong client relationship management and customer service skills., • Demonstrated experience managing budgets, P&L, labor, and financial performance., • Experience leading and developing teams in a fast-paced, service-focused environment., • Strong culinary knowledge and a passion for innovative, high-quality food experiences., • Excellent communication, organization, problem-solving, and leadership skills., • A commitment to learning, professional growth, and delivering exceptional client and guest experiences. Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf Req ID: 1583290 Restaurant Associates NANCY M TEIXEIRA [[req_classification]]

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Floor Manager at The Living Room is responsible for ensuring seamless nightly operations and elevated guest experiences in a high-energy, entertainment-driven lounge setting. This leadership role requires mastery of flow, guest psychology, and pacing — supporting service, ambiance, and guest safety in collaboration with the bar, host, and security teams. This full time position has an annual salary of $90,000. DUTIES AND RESPONSIBILITIES Supervise and lead service during all operational hours, maintaining rhythm, energy, and precision Manage section flow, table timing, and VIP prioritization in coordination with the Maître D’ and Hosts Ensure all team members are executing service with confidence, style, and warmth Liaise with bar, kitchen, and security teams to ensure nightly alignment and safety Greet and engage high-profile, VIP, and returning guests with professionalism and discretion Resolve guest concerns swiftly, creatively, and in alignment with Faena’s elevated service culture Monitor and manage ambiance (music, lighting, scent, room pacing) throughout the evening Act as point of escalation for floor-level issues including overcapacity, guest behavior, or service lapses Support training and onboarding of all front-of-house staff in service etiquette, menu knowledge, and nightlife protocols Lead nightly pre-shift meetings and communicate key updates or programming Coach team in-the-moment during service and provide follow-up notes or recognition Monitor uniform compliance, team presence, and interdepartmental communication Ensure venue is set to standard before doors open, and reset properly at close Support with scheduling, timeclock approvals, and performance feedback Assist in event execution and service logistics for programming or private functions Qualifications 3+ years of leadership experience in a high-end lounge, nightlife, or luxury hospitality setting Deep understanding of nightlife dynamics, service pacing, and VIP handling Confident leader with a polished guest-facing presence Familiarity with POS systems, nightlife reservation platforms, and basic event coordination Comfortable working evenings, late nights, weekends, and holidays SKILLS Strong floor presence with fast decision-making and graceful authority Ability to balance service style with crowd management and safety Charismatic communicator with emotional intelligence High attention to detail in environment, staffing, and guest experience PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Maman - Assistant Captain Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you lead with care and are always ready to lend a helping hand to a colleague. you have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. Position Summary The Assistant Captain plays a key supporting role in daily store operations while upholding maman’s standards of service, quality, and hospitality. Working closely with the Captain, General Manager, Regional Director and People Team, the Assistant Captain helps lead the team in store, maintaining operational excellence, and ensuring an exceptional guest experience while working one of the FOH positions (counter, server/runner, barista). The majority of your time will be spent on the floor, with about 10 percent of time spent on administrative duties. Essential Responsibilities Operations & Leadership Supervise day-to-day operations while reporting to the General manager, effectively communicating team and cafe needs. Support leadership in ensuring all FOH team members are properly trained and on developmental track. Complete administrative duties including inventory management, monitor labor costs & COGS, scheduling and managing staff breaks. Oversee adherence to company policies, including uniform standards and staff meal guidelines. Maintain service standards, including speed of service, hospitality, and upselling. Ensure all food and beverage items are consistently prepared and served according to recipes, portioning, and plating standards. Order beverage-related supplies ensuring adequate stock levels and assisting with commissary orders. Monitor product dates and ensure FIFO procedures are followed to minimize waste and prevent over-ordering. Communicate updates, news, and drink specials to both the store team and guests. Full understanding of menu items and allergens. Oversee quality control for all food and beverage items. Build strong relationships with regular guests through warm, attentive, and personalized hospitality. Investigate and resolve any guest concerns. Ensure the proper operation of third-party delivery platforms. Assist with weekly and monthly inventory counts. Perform additional tasks and ad hoc projects as assigned to support daily operations. Health Department & Store Aesthetics Ensure full compliance with State Health Department rules and regulations. Obtain a Health Department Food Protection Certificate within one month of starting the role. Take ownership of the cafe space, ensuring all brand updates are executed in a timely manner ie. printing & framing signage & tags, updating menus and maintaining aesthetics. Maintain the overall cleanliness of the store and visual merchandising of retail products including reporting and assisting with repairs and maintenance needs. Qualifications Required: Minimum 1 year previous leadership experience. Knowledge of POS systems & Third Party delivery systems -Toast & Harri preferred. Understand when to troubleshoot issues on your own and when to escalate to upper management. Strong time management and multitasking skills. Work a flexible schedule that will include early mornings, weekends, holidays, special events, and or occasional emergencies as needed. Ability to stand for extended periods and lift up to 40 lbs. Preferred: Previous administrative experience and familiarity with Google Suite. Food Handler’s Certification or ServSafe Certification. Keeping up with the latest industry trends. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description About the Opportunity Crescent Hotels & Resorts and Minor Hotels are seeking an accomplished, sophisticated, and visionary hospitality leader to serve as General Manager of NH Collection New York Madison Avenue. Located in the heart of Midtown Manhattan, NH Collection New York Madison Avenue is a refined luxury lifestyle hotel that seamlessly blends New York City's historic character with contemporary European elegance. Positioned just steps from Grand Central Terminal, Bryant Park, Fifth Avenue, and the Empire State Building, the hotel offers an intimate and elevated guest experience for discerning business and leisure travelers from around the globe. As the flagship NH Collection property in North America, this hotel represents an important opportunity to further establish and elevate the brand's presence within one of the world's most competitive hospitality markets. We are seeking a leader who understands luxury beyond service standards—someone who can create emotional connections, inspire exceptional teams, and curate memorable experiences that embody both the spirit of New York City and the global sophistication of the NH Collection and Minor Hotels brands. The General Manager will be responsible for all aspects of hotel performance, guest satisfaction, associate engagement, and financial success while serving as the face of the hotel to guests, associates, ownership, brand leadership, and the local community. For the right leader, this represents a rare opportunity to oversee a distinguished Manhattan luxury hotel while joining Crescent Hotels & Resorts, one of the hospitality industry's premier management companies. What We Offer • Competitive executive compensation package, • Annual incentive plan eligibility, • Comprehensive benefits package for eligible associates and family members, • 401(k) program with company match, • Travel discounts at Crescent-managed properties throughout North America, • Career advancement opportunities with a leading hospitality management company, • Opportunity to lead a flagship luxury lifestyle hotel in the heart of New York City, • Exposure to an internationally recognized luxury brand with global growth ambitions, • Property-based executive benefits Key Responsibilities Operational Excellence & Brand Integrity • Establish and sustain a culture of Forbes-caliber luxury service excellence, ensuring every guest interaction is delivered with grace, precision, warmth, and authenticity., • Serve as the guardian of the NH Collection and Minor Hotels brand standards while creating a distinctive sense of place that reflects the energy, culture, and sophistication of New York City., • Curate exceptional guest journeys, service rituals, and operational experiences that elevate the property's luxury positioning and drive guest loyalty., • Maintain exceptional standards of quality, cleanliness, product maintenance, and service delivery throughout all areas of the hotel., • Lead all operational disciplines to ensure seamless execution and a consistently elevated guest experience. Commercial & Financial Leadership • Drive hotel performance through disciplined management of revenue, profitability, NOI, EBITDA flow-through, and long-term asset value enhancement., • Partner closely with Revenue Management, Sales, Marketing, and Operations leaders to maximize market share, optimize pricing strategy, and strengthen the hotel's position within the luxury hospitality segment., • Develop strategies to attract and retain a strong mix of domestic and international travelers while leveraging the strength of the NH Collection global customer base., • Analyze financial and operational performance data to identify opportunities and implement initiatives that improve profitability and operational efficiency., • Provide transparent communication, thoughtful reporting, and strategic recommendations to ownership, asset management, and brand stakeholders., • Build credibility with sophisticated ownership and asset management partners, confidently challenging assumptions and recommending alternate strategies when appropriate., • Operate as a commercially minded leader who understands how guest experience, luxury positioning, pricing strategy, and profitability work together to drive long-term asset value. People & Culture • Recruit, inspire, develop, and retain a world-class team while fostering a culture of excellence, accountability, and continuous improvement., • Instill pride, refinement, and service excellence at every level of the organization., • Foster an environment of integrity, mentorship, and empowerment where associates embrace anticipatory luxury service., • Create collaborative synergy across operations, food and beverage, commercial disciplines, and guest experience teams., • Effectively lead within a union environment while building trust, transparency, and productive relationships with associates and labor representatives., • Partner closely with Human Resources to support associate engagement, succession planning, talent development, and compliance initiatives. Guest & Community Engagement • Serve as the ambassador of the hotel, representing the property within the local community and luxury hospitality marketplace., • Cultivate relationships with cultural institutions, luxury travel partners, tastemakers, community leaders, and key business stakeholders., • Position the hotel as a sophisticated destination for travelers seeking authentic and elevated New York City experiences., • Ensure guests receive highly personalized service experiences that celebrate both the hotel's identity and the authenticity of its surroundings., • Champion sustainability, wellness, and contemporary luxury initiatives that align with the evolving expectations of global travelers. Qualifications • Minimum of 5 years of General Manager experience within a luxury hotel, lifestyle hotel, or flagship urban hospitality environment., • Proven success leading upper-upscale or luxury properties in highly competitive gateway markets., • Demonstrated expertise overseeing both Rooms Division and Food & Beverage operations., • Strong understanding of luxury hospitality standards, including Forbes Travel Guide and LQA service expectations., • Proven success driving NOI, TRevPAR, EBITDA performance, guest satisfaction, and long-term asset value., • Deep knowledge of the New York City hospitality market, including labor relations, compliance requirements, and competitive dynamics., • Previous union leadership experience required., • Exceptional leadership presence with the ability to inspire associates, engage ownership groups, and build trust with discerning guests., • Strong financial acumen with expertise in budgeting, forecasting, revenue management, and asset stewardship., • Ability to create and execute immersive guest experiences and experiential programming that strengthen market positioning., • Proven ability to lead organizational and performance transformation, creating clarity, accountability, and momentum across teams., • Entrepreneurial mindset with the ability to operate effectively within a global brand framework while identifying opportunities, challenging convention, and moving quickly from strategy to execution., • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred., • Fluency in Spanish preferred. Why Join Crescent Hotels & Resorts? At Crescent Hotels & Resorts, we believe extraordinary guest experiences begin with extraordinary leadership. We empower our General Managers to think strategically, lead authentically, and create environments where associates, guests, owners, and brands thrive. This is an opportunity to lead the flagship NH Collection property in North America, shape its continued evolution within one of the world's most influential hospitality markets, and leave a lasting mark on a hotel defined by luxury, culture, and exceptional service. About Minor Hotels Minor Hotels is a global hospitality leader with more than 560 hotels across six continents, spanning distinctive brands including Anantara, Tivoli, NH Collection, Avani and nhow. With an entrepreneurial culture and ambitious global growth, Minor combines the resources and reach of a major international company with a strong focus on individuality, local relevance and exceptional guest experiences. For hotel leaders, it offers the opportunity to operate within a truly global platform while helping shape the identity and performance of distinctive properties.

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. Assistant General Manager - Social works hand in hand with the GM - Social to provide all the fun that Five Iron Golf can offer. The AGM coaches our staff to deliver exceptional service, genuine, enlightened hospitality and delivers on the Five Iron promise of fun, memorable experiences people will want to share with family and friends! Responsibilities include but not limited to the following: • Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales, • Participate in the recruitment, hiring, and training of all staff, • Manage the onboarding and continued education of new hires, • Active evaluation of employee performance to ensure day-to-day business needs are met, • Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food & beverage service, and social staff scheduling, • Set and manage above-and-beyond service standards for all staff, • Maintain extensive knowledge of all of our products, business lines and promotions, • Maintain an understanding of the P&L of the location, • Support the efficient operation of the space by monitoring and reducing labor and other operating costs, • Assist in building relationships within the community and engaging in local marketing efforts, • Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf Required Qualifications: • 5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space on evenings, weekends and holidays, • Ability to stand, walk and bend for long periods of time and maneuver up and down stairs, • Ability to obtain proper licensing and certifications for the location Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short Term Disability*, • Accident and Critical Illness Insurance*, • 401K *, • Meals while working are included for free Pay: $65K-72K/yr + bonus potential of up to 10K (location dependent) Job Type: Exempt, Full time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements: