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The Marwood Group is a healthcare advisory services firm headquartered in New York City with offices in Washington, DC, and London. The Healthcare Advisory Group advises and consults with the firm’s private equity and corporate clients on healthcare policy, strategy, and market analysis issues. Areas of focus include Medicare, Medicaid, commercial insurance, worker’s compensation, and clinical compliance. Marwood operates at the intersection of Wall Street and Washington, with experienced professionals from top banking, consulting, and healthcare operations firms, as well as senior political and governmental positions. The Advisory Group is currently accepting applications for a Certified Coding Auditor to work in its New York office or remotely. Principal duties and responsibilities: Perform remote billing and coding audits to ensure client coding practices are compliant with regulations and coverage policies for both government and commercial payers. Researching state and payer regulations to identify areas of risk in a variety of healthcare settings and specialties, coordinating with various team members to ensure clear expectations are communicated and deadlines are met. Qualifications: CPC/CCS-P with a minimum of 5 years of experience in healthcare coding/auditing (E&M, CPT, HCPCS and ICD-10), with knowledge of professional billing, coding, and documentation practices performed by physicians and other qualified healthcare providers in inpatient and outpatient settings. Proficiency in evaluating how well clinical documentation supports medical necessity and the E/M, CPT, and HCPCS codes that were billed, across a wide range of services. The focus will be in the primary care sector (fee-for-service and risk-based), though experience in specialties such as dermatology, vascular, podiatry, wound care, home health, and personal care is preferred. Behavioral health experience is also a plus. Proven ability to identify billing and coding issues including use of modifiers, bundling issues, CCI edits, therapeutic and diagnostic procedures, supplies, materials, injections, drugs, and units of service etc. Solid understanding of both federal and state coding and documentation laws and regulations, applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity. Identify and access risk of repayment or recoupment in the event of payor scrutiny. Familiarity with both UB-04 and CMS 1500 claims data, as well as understanding of payor remittances. Knowledge of anatomy, physiology, and medical terminology necessary to appropriately review assignment and documentation of diagnosis codes. Solid working knowledge of various EHR/EMR systems; experience accessing these remotely. Strong organizational skills and task management Highly organized with a high level of attention to detail Ability to work in a fast paced and rapidly changing environment. Skilled at multi-tasking with the ability to handle several different priorities simultaneously. Strong communication skills with experience in articulating audit findings and interpretation of coding regulations Experience with HIPAA, data privacy, and/or data security processes. Experience working with regulators governing (public or private) health insurance carriers. A minimum of AAPC or AHIMA certification required, that could include: · Certified Professional Coder (CPC) · Certified Outpatient Coder (COC™) · Certified Professional Medical Auditor (CPMA) · Certified Risk Adjustment Coder (CRC™) · Certified Coding Specialist (CCS) · Certified Coding Specialist – Physician based (CCS-P) For consideration, please email resume and cover letter as attachments with salary expectations to with the subject title “Certified Coding Auditor - Behavioral Health.” Marwood offers a comprehensive compensation package with full benefits. We offer a competitive wage, a collaborative work environment and an opportunity to participate in a full benefit package, including, Medical, Dental, Vision, Life, AD&D, Voluntary Life and LTD, Spouse and Dependent Life, 401k Retirement plan with a company match, Commuter, FSA/DCFSA. We offer paid days off, and paid holidays. Marwood prides itself on providing employees with a good work-life balance. There is no travel expected with this position. The position is based in our New York location. Currently working a hybrid schedule. Remote option will be considered. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Lead Data Integration Specialist / Senior Full Stack Engineer – New York – Competitive Salary + Competitive Package + Opportunity to work with an Ambitious, Young, Growing Organisation + • Unlimited PTO and flexible work policy! This young and agile company, providing identity risk solutions is currently seeking a Lead Data Integration Specialist to design and build a future data provider integration platform. This integration platform will make it easy to build, operate and maintain data integrations. This is an excellent opportunity for an experienced Data Integration Specialist to take the next step into a challenging position with a company offering significant growth potential. About the Company: Founded in the last 10 years, they are one the fastest growing companies in their space. They are a fast-growing company that have built a platform that allows finance organisations and fintechs to strengthen their security defences. Their mission is to allow companies to manage their identity and fraud risk. Everything they do is entrenched in achieving engineering excellence. Their culture is not corporate, and they like to trust their employees to take on a lot of responsibility and have input into the shape of growth of the organisation. About the Lead Data Integration Specialist / Senior Full Stack Engineer Vacancy: You will: • Design and build a scalable platform that simplifies the creation/operation of hundreds of data partner integrations., • Liaise with engineers, designers, and product managers to translate our product and technical vision into a concrete roadmap, guiding the team towards success., • Partner with third-party vendors & our clients to gather requirements and co-create solutions, ensuring seamless integration of their data within the core product and the evolving marketplace experience., • Their tech stack includes TypeScript, JavaScript (ES6/React), Python (Django), Node.js, PostgreSQL, Elasticsearch, and AWS., • Craft high-quality, thoroughly-tested code that meets the unique requirements of our clients, ensuring robustness and reliability., • Provide technical mentorship and guidance to fellow engineers, fostering a culture of learning and growth within our rapidly expanding team. In summary, you will play a crucial role, driving the development of integrations with their data partner APIs and SDKs, utilizing your technical expertise to build solutions that have a significant market impact while fostering a collaborative and high-performance team environment. Ideal Requirements for the Lead Data Integration Specialist / Senior Full Stack Engineer Vacancy: • 10+ years of hands-on experience in developing production-ready software, demonstrating a proven track record of delivering robust and scalable solutions., • Experience maintaining and working with data integrations / external API sources, • Demonstrates skill in manoeuvring both front-end and backend technical projects, adept at prioritizing tasks, defining requirements, and facilitating productive discussions within the team to drive informed technical decisions., • Brings to the table a collaborative mindset, having effectively led engineering teams in collective pursuits, fostering an environment of cooperation and shared success., • Demonstrates a remarkable ability to adapt swiftly to the evolving needs of our growing organization and dynamic product landscape, ensuring alignment with strategic objectives., • Proficient in client-side technologies such as TypeScript, JavaScript (ES6/React), HTML/CSS, as well as server-side proficiency in Python (Django), enabling seamless development across the entire stack., • Holds practical experience in managing relational databases, with a strong command over PostgreSQL and its intricacies, ensuring efficient data management and retrieval. Apply to the Role: Roles like these are snapped up very quickly, so act now if you do not want to miss out! Reply to this advert or email your CV to

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Senior Solution Consultant - TMT Enterprise Accounts At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo. We are looking for a highly experienced technical strategist and innovator who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act. Job Description As a core Senior Solution Consultant, you will join our presales team supporting some of our largest enterprise customers. You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners. Why this Role Matters • Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control-they need forecasting automation, cross-functional alignment, and real-time insights. You'll help them get there., • You'll work with decision-makers at leading enterprise organizations, influencing outcomes that impact thousands of employees and billions in revenue., • You'll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition., • You'll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business., • Partner with account executives on technical strategy and sales process for accounts in your territory., • Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications., • Lead discovery sessions that move beyond features and functions to uncover critical business needs., • Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future., • Execute proof-of-concept workshops that prove Anaplan's value in the customer's own context., • Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform., • Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close., • 7+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred)., • Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation, • Strong grasp of value-based selling and storytelling,not just showing features and functions., • Skilled with problem solving at the intersection of technology and business., • Proven ability to make complex ideas sound simple, clear, and persuasive with experience in public speaking., • Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration., • Hands-on experience with enterprise planning processes and solutions (g. Finance, Supply Chain, Workforce, Sales Performance) preferred, • Familiarity with EPM, CPM, BI, or ERP systems is a strong asset, • Prior industry experience with aligned accounts a plus Base Salary Range:$139,000—$188,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores.They utilize tools to minimize loss to the Company, including but not limited to identif

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores.

Asset Protection Specialist NYC. The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores.

Job Description Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $19.50

Strong understanding of cash management products such as ACH, wires, lockbox, liquidity solutions, RTP, fraud mitigation tools, and digital banking platforms. The Vice President, Onboarding & Implementation Specialist plays a critical role in delivering a seamless, timely, and high-quality onboardin

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a remote Talent Acquisition Specialist to join our growing team! The Talent Acquisition Specialist should be skilled at building networks, be confident & coachable, have a professional phone presence, and be flexible working in fast-paced environment aimed at identifying key talent to help provide critical solutions for youth across the country.The Talent Acquisition Specialist's primary focus is on clinical recruiting. In order to deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in sourcing new clinical team members to allow Charlie Health to serve more clients in more geographies. Charlie Health is growing quickly, we are looking for a candidate is able to work efficiently and independently, and can quickly source and develop strong rapport with candidates.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Proactively identify, source and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Conduct candidate screenings and schedule interviews as appropriate, • Work closely with leadership team and hiring managers to fully understand requirements and needs, • Develop and maintain relationships with candidates to keep an ongoing pipeline, • Document all candidate activity during the candidate process, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 1+ years of experience in full cycle recruiting, with a strong emphasis on outbound sourcing via LI Recruiter, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize all different types of social medial platforms to source for top talent, • Analytical and research skills, • Solid candidate experience skills - the ability to draw in candidates and keep a strong pipeline, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience with high volume KPI/Metrics #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a remote Talent Acquisition Specialist to join our growing team! The Talent Acquisition Specialist should be skilled at building networks, be confident & coachable, have a professional phone presence, and be flexible working in fast-paced environment aimed at identifying key talent to help provide critical solutions for youth across the country.The Talent Acquisition Specialist's primary focus is on clinical recruiting. In order to deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in sourcing new clinical team members to allow Charlie Health to serve more clients in more geographies. Charlie Health is growing quickly, we are looking for a candidate is able to work efficiently and independently, and can quickly source and develop strong rapport with candidates.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Proactively identify, source and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Conduct candidate screenings and schedule interviews as appropriate, • Work closely with leadership team and hiring managers to fully understand requirements and needs, • Develop and maintain relationships with candidates to keep an ongoing pipeline, • Document all candidate activity during the candidate process, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 3-6+ years of experience, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize all different types of social medial platforms to source for top talent, • Analytical and research skills, • Solid candidate experience skills - the ability to draw in candidates and keep a strong pipeline, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Strong understanding of cash management products such as ACH, wires, lockbox, liquidity solutions, RTP, fraud mitigation tools, and digital banking platforms. The Vice President, Onboarding & Implementation Specialist plays a critical role in delivering a seamless, timely, and high-quality onboardin

Supporting platforms, product, technology, cyber, and fraud teams to ensure cryptocurrency fraud controls are effectively designed to prevent cryptocurrency fraud. The Fraud Risk Team within WM CDO works to define appropriate fraud risk thresholds for WM and govern controls that keep net external fr

Fraud and Risk Specialist (Nights/Weekends). The opportunity to strengthen Novig's fraud and risk systemsand stay one step ahead of bad actors as the exchange scalesis energizing. You have 13 years of experience in fraud operations, trust & safety, risk, or a similar investigative role.

As a Fraud Investigations Specialist, you will work with our team of Fraud Investigations Analysts reviewing payments transactions and player behavior to identify fraudulent activity. Fraud Investigations Specialist.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Care Admin Specialist, you will play a crucial role in supporting the operations of our organization by ensuring the accuracy and completeness of patient data, facilitating the transfer of information between systems, and providing administrative support to the admissions and clinical teams. Your role will be pivotal in ensuring the accuracy, integrity, and efficiency of our data processes, supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your daily tasks as well as your ability to prioritize completion of high-priority tasks. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Data Review and Transfer:, • Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards., • Patient Chart Maintenance:, • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements., • Data Entry and Management:, • Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly., • Administrative Support:, • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned., • Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions., • Compliance Adherence:, • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal., • Team Collaboration:, • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities., • Training and Development:, • 1+ years of relevant work experience, • Associate or Bachelor's degree in health sciences, communications, or relevant field, • Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes is a plus but not required, • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders., • Commitment to maintaining confidentiality and adhering to compliance standards and regulations., • Willingness to learn and adapt to new systems, processes, and procedures., • Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus., • Availability to work 20-28 hours per week. The hours for this position are Monday-Sunday, working any days of the week you prefer, but need to be available to work either 5 days/week (4) hour shifts, or 4 days/week (5) hour shifts as a minimum requirement. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Alaska, California, Maine, New York, Oregon, Washington State, Washington D.C., Massachusetts, New Jersey, Connecticut, and Minnesota #LI-REMOTE Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Ideal candidates have 1-3 years in fraud operations and experience in fintech or gaming. A leading sports prediction platform in New York is seeking a Fraud and Risk Specialist.

A community-focused financial institution is seeking a Fraud Management Intake Specialist to provide primary phone support for members and internal customers.

A financial institution is seeking a data analyst to join their team.The selected candidate will leverage data to drive business decisions and provide insights through dashboards and reports.This role requires a Bachelor's degree and a minimum of 3 years of experience in data analysis.The position o

Job Description Hi, we're Oscar. We're hiring a Senior Specialist, Marketing to join our Growth team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Specialist, Marketing helps create engagement and retention strategies for our key audiences both B2B and D2C. The Senior Specialist works with various cross-functional partners to support the development and execution of marketing campaigns to drive engagement and outcomes that support a variety of key initiatives. The Senior Specialist, Marketing helps with campaign execution and program management and reporting, which includes brief development, segment definition, copywriting, workflow development, and reporting & analytics. You will report into the Associate Director, Product Marketing. Work Location: This position is based in our New York office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $79,488 - $104,328 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • With support from the leader, contributes to helping define campaign objectives and how they will align with business goals based on understanding of company metrics and marketing acumen., • Support creation of marketing and communication tactics by thinking through segmentation and value propositions, writing copy, designing channel communications, and ensuring the campaign timeline remains on track., • Manage the creation of tactical campaigns that support both consumer experiences that influence workstreams across porters and experiences., • Think through campaign testing and A/B testing strategies that optimize campaigns over time, • Analyze campaign results, pulling out insights to share with cross-functional teams, • Act as a subject matter expert in the marketing organization and in your area, understanding membership, core Oscar products, provider experience, and what tactics move key metric, as well as, understanding the holistic experience, metrics, and tactics utilized to reach our audiences., • Compliance with all applicable laws and regulations, • Bachelor's degree or 4+ years commensurate experience, • 2+ years of experience engaging consumers and driving digital engagement, • 1+ years experience working closely with cross functional teams (ie brand strategy, creative teams, marketing strategy, and/or CRM teams), • 1+ years experience using data to inform decision making, • 1+ years experience with measurement and analytics and overseeing campaign tests/set up, • Native/Bi-lingual Spanish-speaker - ability to write copy in Spanish fluently At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description We are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for: We are seeking a Paid specialist (SEM and paid social – must have significant Meta experience) who has managed at least $100,000 in ad spend throughout their career. If you have experience managing spend for a D2C brand or B2B SaaS product, that’s a major plus. You also must have demonstrated experience working with creative, product, & content teams as well to ensure you’ve managed holistic paid social and SEM campaigns that encompass a full funnel marketing approach to acquiring & retaining customers. You Will: • Provide strategic insight on emerging trends and industry developments as they impact the social media/paid search landscape, • Launch ad campaigns across paid social and paid search for many clients, • Become an expert on our clients' brands and goals and develop creative solutions that boost the brand’s reputation and conversions, • Have a deep understanding of our client’s products and competitors so you can launch the most effective ad campaigns that have high engagement, • Liaise with the branding/creative team to ensure all ad assets (static imagery & video) and ad copy are on par with the client’s brand guidelines, • Present weekly reporting on campaign performance, highlight what’s worked, new experiments to run, etc., • Act as an advisor to guide a client on improving their bottom of funnel performance to lower a client’s overall CAC and improve LTV, • Stay on top of client communication + demonstrate strong project management skills Requirements You Have: • Minimum 1+ year of experience managing ad spend across leading social advertising platforms such as Meta, LinkedIn, TikTok, and Pinterest., • Minimum 1+ year of experience managing ad spend on Google Ads., • Managed a monthly paid social budget of at least $10,000., • Experience working with product to set up events on different ad platforms as well as ensuring all the events are set up properly and firing at the appropriate places (having experience with marketing attribution platforms such as rockerbox, appsflyer, etc is a major plus)., • You must have experience working with the branding/creative team to produce high quality ad assets that have proven to capture an audience’s attention and is on par with the branding guidelines., • You must have experience with walking through a reporting structure to communicate/display ad performance across different platforms and report on ongoing experiments that need to be tested., • You must be highly analytical and obsessed with achieving client KPIs., • You demonstrate attention to detail and excellent written and verbal communication skills., • Expertise with the intersection of paid, owned and earned media in campaign orchestration., • Passionate about the social media/paid search landscape, and can show thought leadership in the space., • You’re hungry to learn, passionate, and highly competent. Benefits Benefits and Perks of Becoming a NoGoodie: • Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities, • Health First: Premium Medical, Dental & Vision Coverage, • Flex Work Environment: hybrid at HQ and remote globally, • Set Up Shop: Home Office Stipend, • Recharge Anytime: Unlimited PTO Plan, • Family First: Paid Parental Leave Plan, • Secure Your Future: 401(k) Plan with Employer Matching, • Level Up: Mentorship & Career Growth Support, • Always Be Learning: Access to Top-tier Resources & Industry Experts, • Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite), • Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans, • Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours, • Grow With Us: Endless Opportunities to Lead & Succeed NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $75,000-$95,000 base pay plus bonus. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

Job Description Hi, we're Oscar. We're hiring a SIU Coding Auditor to join our SIU team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role The Senior Specialist works in the Special Investigation Unit to support in assessing trends and patterns in FWA across the healthcare industry using deep coding knowledge to prevent and recoup inappropriately paid claims. The Specialist Investigation Unit runs and coordinates activities across Oscar to reduce the incidence and impact of fraud, waste, and/or abuse ("FWA") on all our operations. You will report to the Manager, SIU Coding Audit. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; Illinois; Iowa; Kansas; Michigan; Missouri; Nebraska; New Jersey; North Carolina; Ohio; Oklahoma; Pennsylvania; South Carolina; Tennessee; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. Pay Transparency: The base pay for this role in the states of New Jersey and New York is: $65,412 - $85,853 per year. The base pay for this role is: $58,870 - $77,267 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Develop a depth of expertise on CPT, HCPCS, and ICD-10 Coding guidelines and other insurance billing submission requirements., • Perform complex audits of assigned medical records and claims on both a prepayment and post payment basis to determine accuracy of claims submitted to Oscar., • Document findings including reference to sources used to support decision making and in a way that can be easily understood by non clinicians or coders., • Create audit report findings, tools, and reference guide that can be used by other team members to communicate findings or more effectively perform similar reviews., • Help draft written communications to providers to convey audit findings., • Participate in educational calls with providers., • Help train new team members., • Develop and document processes to improve the effectiveness of the team., • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • 2+ years of coding or auditing experience across multiple specialties is required, • Bachelor's degree or 4+ years of work experience, • Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC) designation or similar certification, • Experience working in production-based environment, • Experience of both outpatient and inpatient auditingBonus Points, • Certified Professional Medical Auditor (CPMA), • Additional certification applicable to this work such as Certified Fraud Examiner (CFE), Accredited Healthcare Fraud Investigator (AHFI), Certified AML [Anti-Money Laundering] and Fraud Professional (CAFP), other coding certifications or similar, • Knowledge of applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity, • Demonstrated experience translating technical jargon to non-technical end users., • Experience working in health insurance specifically with claims processing, billing, reimbursement, or provider contracting., • Experience with HIPAA, data privacy, and/or data security processes At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description eDiscovery and Cyber Forensics Specialist Douglas Elliman Real Estate Overview: Douglas Elliman is seeking a dynamic eDiscovery and Cyber Forensics Specialist to join our team. This role has corporate-wide responsibilities, interfacing with Legal, Human Resources, and Internal Audit leadership to fulfill eDiscovery and cyber forensic requests with the utmost accuracy and urgency. The position involves identifying, collecting, reviewing, and producing technology-related details for both internal and external stakeholders in a fast-paced, high-stakes environment. This is a 100% remote role, and candidates must be based in the U.S. Key Responsibilities: • Utilize corporate eDiscovery tools to extract emails, texts, and other communications as required by Legal, Human Resources, or Internal Audit teams., • Leverage the Security Incident and Event Manager (SIEM) to extract user login and activity data for investigations and audits., • Collaborate with Internal Audit to support investigations of internal threats or fraud., • Create custom queries using Regular Expressions (RegEx) to analyze cyber event data and extract key information for investigations., • Work with both internal and external legal counsel on forensics and eDiscovery tasks., • Create detailed event timelines, including login, data access, email, payment activities, and other critical technology actions., • 1-2 years of hands-on experience with eDiscovery tools such as Purview, OpenText, Encase, Relativity, or Disco., • Experience extracting audit log details from SIEMs such as Sentinel, LogRhythm, or Cloud Trail., • Proficiency in Regular Expressions (RegEx) and creating pattern-matching code., • Knowledge of the NIST Risk Management Framework and NIST 800-53 Cyber Security best practices., • Working knowledge of TCP/IP and networking protocols., • Understanding of Single Sign-On (SSO) processes, including methods from OKTA, Microsoft, or DUO., • Strong skills in Microsoft Office applications., • Excellent documentation and verbal communication skills. Due to the sensitive nature of the work involved, the selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of employment. This ensures the protection of confidential information and aligns with company policies regarding data privacy and security. Additional Information: • Location: This is a 100% remote role, and applicants must be based in the United States., • Experience: We are looking for candidates with 1-2 years of relevant experience.

Job DescriptionOverview Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal® is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution. • Must possess a valid driver's license with at least one year of driving experience, • Candidate must reside in state listed in job posting, • Pay Rate: $32 - $38 / hr RESPONSIBILITIES: • Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability, • Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance, • Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed, • Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct, • Run appropriate database indices if necessary and verify the accuracy of results found, • Must possess one or more of the following:, • Bachelor's degree in Criminal Justice, • High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud, • Ability to be properly licensed as a Private Investigator as required by the state where work Is completed, • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course, • Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims, • Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area., • Proficient in utilizing laptop computers and cell phones., • Special Investigative Unit (SIU) Compliance knowledge, • Ability to type 40+ words per minute with minimum error, • Military experience, • Law enforcement, • Insurance administration experience, • Familiarity with California SIU regulations, • One or more of the following professional industry certifications:, • Certified Fraud Investigator (CFE), • Certified Insurance Fraud Investigator (CIFI), • Fraud Claim Law Associate (FCLA), • Fraud Claim Law Specialist (FCLS), • Certified Protection Professional (CPP), • Associate in Claims (AIC), • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Seven paid holidays annually, sick days available where required by law If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1556202

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Talent Acquisition to join our growing team! The Lead Talent Acquisition Specialist should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.The Lead Talent Acquisition Specialist's primary focus is on clinical recruiting. To deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in managing a team of clinical recruiters and sourcing new clinical staff. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 4-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • At least 5-8+ years of recruiting experience, • At least two years of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionPrizeout is a leading NYC-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform how their customers engage and maximize financial potential. We're seeking passionate individuals to drive our mission forward. Our team values humility, ownership, and problem-solving. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. If that’s you, please read on and apply today! About This Role Prizeout is seeking an Implementation Specialist to help drive smooth technical integrations and partner launches. Candidates with project-based experience, especially those who have worked with financial institutions or fintech platforms, will excel in this role. You’ll help bring Prizeout’s CashBack+ ecosystem to life for banks, credit unions, and fintech partners, working across product, engineering, operations, and external teams to deliver smooth, successful implementations. This is a hands-on, cross-functional role where you’ll learn how modern digital banking experiences are built, tested, and launched.What You'll Do • Support end-to-end implementation of Prizeout’s platform with financial-institution partners, • Coordinate project plans, timelines, requirements, and partner communication, • Assist with technical setup including SSO launch flows, data exchange, APIs, and basic networking requirements, • Work with partners and core providers (DNA, Symitar, Fiserv, Q2, Alkami, D3) to complete integration steps, • Troubleshoot implementation issues by reviewing logs, payloads, session behavior, and partner data, • Collaborate closely with Product, Engineering, Data, Fraud, and Partner Success throughout each launchWhat You'll Bring, • 2-4 years of project-based experience, such as implementations, onboarding, client delivery, or technical project coordination, • Ideally, experience with fintech or financial-institution workflows, integrations, or digital banking technologies, • Comfort with technical concepts or willingness to learn - no coding required, • Strong communication skills and ability to keep partners and projects moving forward, • High attention to detail, curiosity, and a proactive problem-solving mindset, • Ability to work cross-functionally and thrive in a dynamic startup environmentNice To Have, • Experience with digital banking or core banking providers, • Experience with payments, fraud, or accounting processes

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. JOB SUMMARY: Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day. Why is the CPR Team important? • Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval., • Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations., • Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience., • Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations. A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting. DUTIES & ESSENTIAL JOB FUNCTIONS: • Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions, • Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others, • Completes all required documentation in alignment with compliance standards and Charlie Health's best practices, • Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches, • Conducts case consults with Care Team members as needed, • Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care, • Other care coordination tasks as needed, • Independently licensed clinician, • Previous experience in crisis preferred, • Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients, • Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. POSITION CLASSIFICATION: W2 Part-Time Please note that this role is not available to candidates in Illinois. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark's groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation's foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email. ABOUT THE ROLE As an Enrollment Specialist, you will be a frontline ambassador for Daymark Health—building trust with healthcare providers, enrolling new patients, and helping individuals access compassionate, team-based care. You'll spend time over the phones in our office introducing our services to potential patients, supporting patient referrals and enrollment, and delivering an exceptional first experience to those joining Daymark's program. WHAT YOU'LL DO • Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services and support., • Guide patients through our enrollment process, surfacing goals and concerns to help tailor support., • Respond to inbound communications, triage requests, and ensure patients are connected to the right team members., • Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams., • Share feedback with internal teams based on patient and provider needs, referral trends, and barriers to access., • You've become a go-to resource for both patients and providers, known for your professionalism, warmth, and follow-through., • You've contributed to improvements in our enrollment process and patient experience by identifying gaps and opportunities., • You're hitting your daily, weekly, and monthly enrollment goals day, while ensuring a great patient experience, • Sales/Enrollment experience - you have 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume and are motivated to help patients access better care and hit enrollment targets., • Relational & Empathetic: You know how to build trust—quickly and genuinely—with both providers and patients. You lead with curiosity, empathy, and clarity., • Organized & Proactive: You take initiative, stay on top of details, and bring structure to dynamic or ambiguous situations., • Excited about Startups: You can make a big impact at a start up, but you need to be comfortable with frequent change!, • Strong Communicator: You write and speak clearly and professionally. You tailor your communication to fit your audience and situation., • Tech-Savvy: You have documented in a CRM such as Salesforce and know how to use tools like Slack, Salesforce, Zoom, Google Suite, and EHRs. You adapt easily to new systems and workflows. This role will be compensated with a base + commission structure. We anticipate the base to be approximately $65,000 to $70,000 (depending on location & experience) with an opportunity for a $10,000-$15,000 commission, should you hit performance and enrollment targets.

Job DescriptionBeware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at . Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity. We're on the lookout for a passionate and driven individual to join our team as a Affordable Housing Specialist. In this crucial position, you will play a key role in influencing the progress, oversight, and coordination of our affordable housing programs. Your dedication will directly contribute to ensuring residents have access to safe, high-quality homes that align with their financial means. Join us in making a meaningful impact on communities by fostering sustainable and accessible housing solutions! Essential Job Functions • The Senior Compliance Specialist will be primarily responsible for overseeing the recertification process, ensuring its timeliness, approving and verifying that all move in files adhere to compliance regulations set by state and local programs, but not limited to tax credits, HPD, HFA, Section 8, HCR and SOTA., • Supervise and guide Affordable Housing Associates., • Maintain and manage applicant waiting list., • Maintaining the recertification tracker to ensure timely completion of all assigned and certifications., • Running Yardi Annual recertification reports and developing a plan of action with the team on proactively organizing and completing certifications., • Ensure utility allowances, LIHTC and HUD increases are filed timely and correct data is being used throughout portfolio., • Lead and direct team to meet all compliance needs, including recertifications, rent registrations and lease renewals., • Meet with team on weekly basis to discuss needs for the department and conduct trainings., • Ensure accurate lease information, including rates, agency details, apartment specs, and financial terms., • Prepare subsidy paperwork and input initial leases, renewals, and credits (e.g., SCRIE, DRIE, Section 8) in Yardi., • Assist team in interviewing applicants, assess income requirements and document external income sources., • Assist in monthly, quarterly, and annual report preparation for government agencies., • Take charge of preparing for any state agency or Syndicator audits that may occur., • Conduct regular audits, ensuring compliance with income restrictions, guidelines, and government housing programs, while staying informed to maintain audit-ready files and acting as a liaison between ownership, state agencies, and managers., • Address tenant inquiries promptly and compassionately, building positive resident relationships while adhering to fair-housing laws and regulations., • Must be present on-site, with the ability to move throughout the office, ensuring effective communication with tenants, staff, and visitors., • A minimum of 3 years of work experience in affordable housing including LIHTC, local programs and rent stabilization., • Proficiency in navigating computers and property management software to include Microsoft Office Suite and On-Site., • Previous supervisory experience, a plus., • Extensive experience with Yardi software including Rent Café Affordable Housing and managing Section-8 compliance., • Possess fundamental math skills, along with strong analytical and problem-solving abilities, coupled with practical experience in data entry., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • LIHTC certification (must be obtained within the first year of employment and maintained)., • Work authorization (required)In addition to base compensation, significant incentive pay and full benefits packages are available. Annual Salary Range: $80,000 - $85,000 #jobopenings Powered by JazzHR cbhw1Qn3jj

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our Specialist, Onboarding Compliance will be directly responsible for HR compliance work related to our clinical staff. Our clinical workforce is expanding quickly, and each new clinical hire requires a myriad of operational and compliance tasks to be completed prior to their first day of care. The Specialist, Onboarding Compliance will shepherd new hires through these tasks, ensuring that they're in-compliance prior to their first day of care. Clinical hires also have complex personnel files, given that they deliver care in multiple states and are reviewed regularly by state agencies. The Specialist, Onboarding Compliance will build the initial personnel file and work collaboratively with multiple departments to assure that files are complete and ready for inspection at any time. Ultimately, if you are excited about navigating and influencing complicated, operational processes related to onboarding compliance, this role may be for you. We're excited to bring on an execution-oriented, highly motivated individual that wants to apply their HR and compliance skills to complex problems and on a high-impact team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manages personnel file activity from "cradle to grave" including assembling, maintaining, and deactivating files as required., • Assure that all regulatory requirements are met including:, • Complete background checks at hire and as required, including fingerprinting and state registry checks., • Job descriptions are accurate and present in each file, with all required signatures completed., • Assures all required new employee orientation is complete and documented, • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements, • Verification of required credentials, education, and experience for all new employees, • Documentation of all trainings required by external agencies, both at hire and ongoing, • Completion of initial and periodic competency assessments for all client facing staff, • Completion of periodic performance reviews for all staff, • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments., • Conducts periodic audits of employee file data for timeliness and completeness., • Maintains strict confidentiality when managing sensitive employee and contractor information., • Escalates issues promptly and with diplomacy and discretion., • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.Requirements, • Ability to come onsite 4 days/week to the NYC-Office (Union Square)., • Bachelor's Degree required or equivalent in experience., • 1 year HR experience required., • HR experience in a healthcare setting is highly desirable., • Excellent verbal and written communication skills., • Ability to maintain strict confidentiality., • Detail-oriented., • Outside the box thinker; excellent at problem solving., • Microsoft Office proficiency., • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (1 hour) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration. This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams. To excel in this role, you must demonstrate strong leadership and mentorship capabilities, with a proven track record of managing hourly staff and high-performing nurse teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology, as a nurse navigator or case manager is essential. Knowledge and an understanding of provider and health plan operations are also beneficial. After your first three months, you will: • Have completed Nurse training and demonstrated competencies in a Nurse role., • Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them., • Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations., • Directly manage and serve as an escalation point to a team of Oncology Nurses, including but not limited to escalated member or caregiver interactions and process-related questions or issues., • Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction., • Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans., • Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed., • Understand the performance of your direct team members, both quality and productivity and address issues and challenges through coaching, mentorship, and performance improvement plans., • Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop., • Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high-quality providers, and preventing readmissions., • Provide clinical expertise in medical, behavioral, and crisis management., • Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures., • Provide support in conducting root-cause analyses to identify knowledge, data, or procedure gaps., • Drive engagement and promote the Thyme Care vision and strategy., • Be available for urgent clinical escalations and clinical consult support., • Provide Nurse overflow, holiday, and on-call coverage support as needed. People-first. Thyme Care's mission and members matter to you deeply. A BSN. You must have a Bachelor of Science Degree in Nursing, a multi-state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job Description We are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for: NoGood is looking for a Growth Operations Specialist to own the operational backbone of our agency — keeping client projects on track, teams accountable, and our internal systems clean, compliant, and running efficiently. This role sits at the intersection of project management, account operations, and systems administration. You'll work across every client pod to ensure nothing falls through the cracks: from sprint planning and delivery timelines to time tracking hygiene in Toggl, workspace organization in ClickUp, and platform security compliance. You're equal parts process-builder and enforcer — the person who brings structure without slowing teams down. You have: • 1–2+ years in project management, agency operations, or growth/marketing operations — agency experience strongly preferred, • Proven ability to manage concurrent projects across multiple clients or teams without losing detail or velocity, • Hands-on experience with ClickUp (or comparable PM tools like Asana, Monday) — you know how to build and maintain clean workspace structures, not just use them, • Familiarity with time tracking platforms (Toggl or similar) and the operational discipline to enforce adoption across a team, • Working knowledge of SaaS platform security, access management, and compliance basics (SSO, role-based permissions, offboarding protocols, audit trails), • Technical fluency — you can navigate APIs, integrations, and tools without needing an engineer to hold your hand, and you know when to escalate, • Strong communication skills with the ability to hold people accountable without creating friction, • Experience interfacing with clients or supporting account management functions — you understand what client-facing delivery looks like under the hood, • Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it, • Own project management across all active client engagements — maintaining ClickUp workspaces, sprint structures, task hygiene, and delivery timelines in partnership with growth leads, • Enforce and maintain time tracking compliance across the team in Toggl — building reporting, flagging gaps, and working with leadership to keep data accurate and complete, • Audit and maintain ClickUp spaces on an ongoing basis — ensuring naming conventions, task statuses, and folder structures are consistent and usable across pods, • Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook, • Serve as the internal point of contact for platform security and access management — owning onboarding/offboarding protocols, permission audits, and SSO/2FA compliance across the tool stack, • Partner with account leads to surface project risks, capacity issues, and timeline slippage before they become client problems, • Support internal reporting on team utilization, project health, and delivery metrics for leadership visibility, • Identify operational inefficiencies and build automations or process improvements to reduce manual overhead (in Make, Zapier, or native platform tooling), • Act as a connective layer between the Growth Systems & Engineering team and client-facing pods — translating operational needs into system requirements and vice versa, • Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities, • Health First: Premium Medical, Dental & Vision Coverage, • Flex Work Environment: hybrid at HQ and remote globally, • Set Up Shop: Home Office Stipend, • Recharge Anytime: Unlimited PTO Plan, • Family First: Paid Parental Leave Plan, • Secure Your Future: 401(k) Plan with Employer Matching, • Level Up: Mentorship & Career Growth Support, • Always Be Learning: Access to Top-tier Resources & Industry Experts, • Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite), • Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans, • Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours, • Grow With Us: Endless Opportunities to Lead & Succeed, • Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency Statement: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $65,000 - $85,000. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

Job Description About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Karbon is looking for a Manager of Payment Operations to own and continuously improve how payments work inside our platform. This is a hands-on builder role: you'll design, document, and operate the processes that keep Karbon's payments infrastructure running smoothly — and you'll use modern AI tools to automate as much of that work as possible. You won't be managing a team on day one, but you'll be building the playbook that a team will eventually run. That means writing the SOPs, identifying the automation opportunities, owning the vendor relationships, and making sure Finance always has clean numbers. The ideal candidate is someone who geeks out over process design, has strong payments fundamentals in the US market, and sees AI as a genuine force multiplier. This role sits at the intersection of Karbon's core app, our Stripe integration, and the operational layer that makes payments reliable for thousands of accounting firms. About the Role Own Daily Operations • Personally manage payment reconciliation, chargeback processing flows, vendor oversight, and escalation response across Karbon's US payment flows., • Design, document, and maintain SOPs for all payment operations functions — with a clear eye toward what can be systematized, templated, or automated., • Actively identify repetitive or high-volume operational tasks and lead efforts to automate them using AI tools (including Claude) and workflow tooling., • Partner with Engineering and Product to embed automation into Karbon's payments infrastructure where manual processes currently live., • Own the day-to-day relationship with Stripe and any future payment partners — monitoring SLAs, escalating issues, and ensuring reliability., • Work closely with Finance to ensure payment revenue, processing fees, and margin are accurately captured and clearly communicated., • Maintain awareness of applicable compliance requirements (PCI-DSS, ACH rules, CCPA) and ensure operational processes stay aligned., • Partner with Product and Engineering to surface operational insights that inform roadmap decisions., • 3–6 years in payments operations, financial operations, or fintech — with direct, hands-on experience (not just oversight through a team)., • Strong working knowledge of US payment flows: ACH, card processing, settlements, chargebacks, and reconciliation., • Demonstrated experience building or significantly improving payment operations processes from scratch., • Familiarity with Stripe or comparable modern payment infrastructure., • Genuine enthusiasm for using AI tools to automate and improve operational workflows — this is a core expectation of the role, not a future aspiration., • Strong analytical instincts; comfortable in spreadsheets, dashboards, and data., • Experience with fraud prevention, underwriting, or risk monitoring in a payments context., • Exposure to international payment flows (Canada, UK, AU, NZ)., • Experience in a SaaS or fintech company serving SMB or professional services clients., • Core payment operations SOPs documented, with clear automation coverage mapped — what's automated, what's in progress, what's manual and why., • Reconciliation and chargeback processes running cleanly with minimal exception rate., • At least two meaningful workflow automations shipped and in active use., • Finance team has real-time visibility into payment revenue, costs, and margins through live dashboards., • Karbon's Stripe relationship actively managed with SLA visibility and a clear escalation path., • Gain global experience across Australia, New Zealand, UK, and Canada, • Strong benefits package including:, • Flexible Time Off with an encouraged 4 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Paid dental and vision and eligible spouse/partner and dependents, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $150,000—$170,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.