Air Export Coordinator
9 months ago
Jersey City
Job DescriptionDescription: Description Leading Freight Forwarder / NVOCC/ Customs House Broker/Tank Container Operator, with locations in 24 countries and over 3300 employees strong is seeking a Air Export Customer Service Representative to be based out of its Houston, TX. This position offers an exceptional opportunity. Responsibilities include but are not limited to: • Coordinating air export shipments and processing the files from A to Z, • Communicating with customers, staff, vendors and overseas agents, • Provides excellent and timely customer service by proactively informing clients of the status of their shipments, • Receiving, reviewing and processing high volume, and/or complex export transactions, • Developing and maintaining excellent service to internal and external customers, • Working with airlines/trucking companies to obtain quotations and handle the movement of freight, • Responding to rates requests received from clients and overseas offices/ agents, • Arranging, booking and confirming cargo space with the carriers, • Preparing and processing House AWBs, Master AWBs, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents, EEIs, etc., • Handling the export cargo as required by the TSA regulations, • Handling the AES submissions, as per Government Regulations, • Reviews and monitors all AES data submission rejections, requests for information from clients, government agencies, and other correspondence., • 2-5 years experience in handling Air Export shipments for a Freight Forwarder, • Ability to work independently, multi-task, be a team player and work in a fast paced environment, • Strong communication skills, • Ability to meet strict deadlines daily, • Possess excellent written and verbal communication skills, • Strong computer skills and knowledge of Microsoft Outlook, Excel and Word., • Experience with the handling of hazardous materials a plus, • IATA DG Certification a plus, • TSA training Certification a plus, • Medical, Dental, Vision, • Flexible Spending Account (Medical and Dependent Care), • 401(k) with company match, • Company paid Life Insurance, Short-Term Disability and Long-Term Disability, • 9 Paid Holidays plus PTO and Sick Leave, • Voluntary Time Off, • Employee Assistance Program, • Tuition Reimbursement, • Employee Referral Program Background check required. Only those considered for the position will be contacted. Thank you for your interest.