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Customs Entry Writer – Customs Brokerage & Trade Compliance – Cranford, NJ Freight Forwarding | Cranford, NJ (Union County / NY-NJ Metro) $58,000 – $75,000 Base + Bonus + Benefits WHY THIS ROLE The Cranford NJ customs team is scaling to handle growing transatlantic and European consolidation volumes coming into Port Newark and the JFK air cargo gateway. The Customs Entry Writer sits inside the brokerage desk, drafting and filing entries for named accounts across UK consumer goods, premium food & drink, fashion, pharma, and aerospace components. ABOUT Founded in 1886 in Southampton, UK, this transatlantic freight forwarder and customs broker operates across 28 countries with 3,500 employees. The business was built on customs brokerage and trade compliance, with licensed brokers in every major US and UK port. Forwarding strength sits in UK-US transatlantic, European ocean consolidation, and transatlantic air express. Vertical depth in UK consumer goods, premium food & drink, fashion & luxury, pharma, and aerospace components. The US HQ has been in Cranford NJ since 2004, handling customs entries across Port Newark, EWR, JFK, and bonded movements. WHAT YOU'LL DELIVER • Draft and file CBP 7501 entries for air, ocean, and bonded shipments via Port Newark, EWR, and JFK., • HTS classification, valuation, country-of-origin declarations, and duty / tax calculations., • ISF filings, AMS/ACE integration, and entry summaries within deadline., • FDA, USDA, TSCA, FWS, and other PGA (Partner Government Agency) filings per commodity., • CBP inquiry responses, CF-28/29 notices, and post-entry amendments. WHAT WE'RE LOOKING FOR • 3+ years US customs entry writing experience., • Strong HTS classification skills across at least two product groups., • Working command of ACE, ABI, and one entry platform (CargoWise, Descartes, Kewill, or equivalent)., • Understanding of FDA / USDA / TSCA / FWS PGA filings, ISF timing, and bond types (single entry vs continuous)., • Entry accuracy record: error rate <1%. This role writes customs entries for imports across air, ocean, and bonded movement. Candidates from export-only, freight forwarding ops, or trucking brokerage backgrounds are welcome if you can evidence hands-on entry writing and US customs compliance fundamentals. WHAT'S ON OFFER Base $58,000 – $75,000 depending on experience and license progress. Annual bonus up to 8% of base, tied to entry accuracy, volume, and CBP response turnaround. License support: if you're studying for the US Customs Broker License (CHB), the business covers exam fees, study materials, and dedicated study time. Full medical, dental, and vision from day one, 401k with 4% match, 18 days PTO plus US public holidays, commuter benefits. Hybrid work model. Three days per week at the Cranford office, two days remote. Standard hours with cover expected around peak arrival windows at Port Newark and EWR. Progression track to Senior Entry Writer within 18-24 months, then to Licensed Customs Broker or Customs Manager for anyone completing the CHB. The Cranford team is 14 strong and reports into the US Customs Manager, with direct lines into the Southampton trade compliance HQ.

CHB Delivery Associate/Customs Entry Writer They are looking for someone who writes customes reports for shipping So specifically someone who has Customs writing for imports/exports High-Level Position PurposeThe CHB Delivery Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.Key ResponsibilitiesOwn all CHB operations services for the customers assigned to them, including but not limited to:Providing customer service to assigned customers and assisting customers with questions and requests for information.Processing Customs entries and OGA for clearance of goods.Opens entry files, and subsequently processes entries according to outlined KPICoordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.Completes customer billing and/or other required reports.Ensures compliance with regard to OGA (FDA, FW, EPA, FCC etc.)Completes tracking and tracing for inbound shipments.Completes billing timely according to KPICoordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.Reviews entry documentation to ensure it meets government regulations.Maintain customer SOPs and make updates as neededAccountabilitiesService Excellence GrowthProcess/ComplianceProductivity InvoicingEmployee EngagementConsulted AboutEntry ProcessingPGA Processing/CoordinationExam coordinationCustomer serviceSystems knowledge (CW1 or CMUS)Primary internal stakeholders (key interdependencies)Gives on overview of the internal network of the jobCHB Delivery ManagerCHB Delivery LeadSenior CHB Delivery AssociateRegional Head of CHB Delivery – NortheastRegional Head of CHB – USARelevant Program Managers/Implementation ManagersPrimary external stakeholdersGives on overview of the external network of the jobAssigned CHB customers that lie within specific office that this role reports intoGovernment agencies including but not limited to CBP, FDA, Dept. of Agriculture, and moreCHB IT System VendorsRequired experience skills6 -12 months of experience in the industryExcellent verbal and written communication skills with the ability to communicate confidentlyPersistently drives issues to closureWell organized, detail oriented – especially when working under pressureWorks together with others in the business unit to achieve results, fosters teamworkAbility to multi-task in a face paced environmentBachelors degree preferred but not required, or equivalent work experienceCustoms House Brokerage License preferred but not requiredParameters for Success (key measures)Presents the performance indicators which the success of the job is measured byService Excellence GrowthDeliver service and operational excellence through daily performance Contribute to CHB growth Line Target.Full retention of agreed existing accounts handled95% of ocean entries submitted before 5 days ETA; air within 24 hrsConsolidation ratio at 90% or above (where applicable) Employee EngagementEmployee engagement by actively contributing to a positive work environmentActive preparation for and participation in Coaching Feedback Sessions to discuss career progression, development opportunities and areas of growthUtilization of IOPs, independently problem solving, huddle participation, effective capacity managementActive participation in team engagement follow up sessionsConsistent demonstration of Maersk values and behaviorsProductivity InvoicingAchievement of Defined CHB KPI targets for productivity and billing performanceComplete___ Entries per day without the need for OT, _____Lines/FTE - target to be adjusted based on account and complexity per team; and where applicable complete ____ Prekeys/day without the need for OTConsistent performance of 95% of entries invoiced within 48 hours of submission or receipt of 1USG where that is client requirementNo broker driven credit notes and 100% match of fees to billed invoiceTimely accurate submission of delivery orders to avoid unbillable storage or demurrageProcess/ComplianceDrive optimal operational performance through the use of Lean Management and adherence to Compliance guidelinesEffective management of SOP and IOP utilization, use of time management, forecastingAvoid penalty charges or demurrage losses resulting from operational or compliance mistakesCompletion of self-audit on 100% of entry submissions and 10% of compliance audit as required; target 95% compliance.No PSCs or Protests resulting from broker errorAudit error rate of Expected Working HoursThis position generally requires availability for a 40 hour work week during standard business hours. It may also require overtime availability during the week past standard business hours and/or on weekends or holidays. All overtime worked will be compensated in accordance with any local, state, or federal law, as applicable.General StatementThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Customs Brokerage Import Manager. Licensed Required Department: Customs Brokerage Level: Manager/Supervisor Overview: Salary Range: $85,000–$125,000 Position Summary The Import Manager directs and manages the activities of the import department within a branch, ensuring all import activities—both transportation and customs brokerage—are in compliance with regulatory requirements. ResponsibilitiesEssential Duties and Responsibilities • Establish, oversee, and continuously improve import process flows in conformance with applicable rules, procedures, and company policy., • Develop internal SOPs and maintain KPIs for efficient management of inbound freight, including timely recovery and handover to brokers., • Collaborate with sales to create customer-specific import handling procedures, especially during new customer onboarding., • Ensure accurate documentation is created and transmitted to government agencies. Provide timely responses to customs, customer, and internal inquiries regarding classification, duty rates, documentation, and other import regulations., • Represent customers to CBP as needed., • Maintain current knowledge of CBP and other agency regulations, incorporating changes into departmental processes and ensuring employees receive proper compliance training., • Organize, update, and disseminate client data (rate agreements, HTS classification, POA, IRS, Customs Bond data, etc.) for proper system updates., • Review and enhance account profitability, billing accuracy, and timeliness., • Arrange transportation, warehousing, or distribution of imported products, balancing transit times and profit opportunities. Negotiate contracts/rates with delivery agents., • Prepare monthly reports for management., • Train and onboard new staff., • Conduct entry audits., • Support accounts receivable collections when needed. Customs Brokerage Responsibilities In certain branches, the Import Manager oversees customs brokerage activities and functions as the broker of record. Responsibilities include: • Serving as the licensed broker responsible to US Customs., • Interfacing with government agencies and maintaining positive relationships., • Maintaining customer bond and power of attorney files., • Performing post-entry functions such as tariff concessions, refunds, duty drawbacks, credits, and issue resolution., • Managing the audit program to ensure continual compliance., • Conducting audits and assessing import compliance on all customs brokerage files., • Supervise Import Supervisors and staff., • Interview, hire, and train employees., • Plan, assign, and direct work., • Appraise performance, reward, and discipline employees., • Address complaints and resolve problems in accordance with company policies and applicable laws. QualificationsEducation and Experience • Associate degree required; bachelor’s degree preferred., • Minimum 5 years of experience handling imports., • At least 3 years of supervisory experience., • Equivalent combinations of education and experience may be considered. Customs Broker License, • A Customs Broker’s License is required in small and medium-sized branches where the Import Manager directly oversees CHB functions., • A license is preferred but not required in larger branches where a licensed broker has direct CHB responsibility., • A Customs Broker’s License is required Essential Job Functions • Strong customer service and communication skills with the ability to handle a wide range of people and inquiries., • Excellent organizational and time management skills., • Ability to manage multiple priorities and lead a profit center., • Capable of reporting on revenue generation, profit, and loss. Benefits A comprehensive benefits package is offered, which may include: • Medical, Dental, and Vision coverage beginning the 1st of the month after hire., • 401(k) with company match., • Flexible Spending Accounts., • Life and AD&D Insurance., • Short- and Long-Term Disability., • Tuition Assistance Program., • Commuter Benefits.

Up to $58,312-yr / Flexible Schedule / Generous PTO - As a Freight Broker Assistant, you will: assist with coordinating and scheduling freight shipments; communicate with carriers and customers to ensure timely delivery; track and update shipment statuses in the company's software; maintain accurate

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

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In this role as Key Account Manager, your primary objective will be to retain and develop existing business by leveraging strong relationships with assigned accounts.You will be responsible for understanding the customer's business and supply chain strategies, and will ensure that all operational re

A family-owned business since 1924, A.Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast.Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer fl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Partner with brokers and field sales to identify shelf expansion and seasonal opportunities. Partner with brokers and retail partners to support execution and order fulfillment.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Talbots - [Sales Associate / Team Member] As a Sales Associate at Talbots, you'll: Create the Customer Experience; Assist customers and support selling energy as needed to create an exceptional customer experience; Develop and maintain positive working relationships that support a productive work en

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Five Below - 25 Woodbridge Center Drive - Responsibilities: Greet and assist customers promptly; Understand and meet customer needs; Promote store events and promotions; Resolve customer concerns; Communicate needs to management.

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Harbor Freight Tools - - Responsibilities: Provide a great experience for our customers.

Express - - Responsibilities: Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.Process transactions quickly and accurately reducing the customers wait time.Positively resolve customer service-related issues as t

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Petco - 2706 US Highway 22 East - Responsibilities: Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.