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Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Training & development, • Wellness resources Job Summary Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio in NYC! We are looking for positive, confident, results-oriented team members who love to connect with people. As the expert on all of the studio's services, amenities, and programs, youre responsible for building lasting relationships with prospective and current members, ensuring theyre maximizing their Perspire experience. This is a position to work from two Perspire Sauna Studio locations in NYC: our Flatiron studio (50 West 23rd St., New York, NY - Manhattan) and our Williamsburg studio (191 N 8th Street, Brooklyn, NY). You will be working 4 to 5 shifts per week of 6 to 8 hours in length, based on a monthly schedule which may include weekday evenings and weekends. Company Overview Perspire is a chain of 100+ independently owned wellness studios offering offering Infrared Sauna, Red Light Therapy and proprietary Sn Showers. Learn more about our services on the Perspire website. You will be joining the team that manages two NYC locations: Williamsburg and Flatiron. We credit our success to the dedicated team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members. Here's what youll do as a Sales Associate: • Enthusiastically greet and engage with all guests in studio and connect with each one on a personal level. This is the most important aspect of the job!, • Administer studio tours and education on the benefits of sauna/contrast therapy., • Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of having a monthly membership, • Sell memberships, packages and retail products with confidence in a commission-based atmosphere to reach monthly sales goals, • Proactively reach out with high energy to prospective new guests and past guests by phone, text and email using our established processes and software, • Attend community outreach events in the studio's neighborhood to promote the studio and sign up new leads, • Multitask while manage bookings, check ins/outs, membership changes, product inventory, and inbound communications at the front desk., • Complete assigned cleaning dutiesHere's what you need to bring:, • Prior experience in customer facing roles, • An innate interest for health, wellness and fitness, • A high degree of confidence and enthusiasm, • A genuine desire to provide exceptional service, • A competitive and goal-oriented nature, driven to achieve and exceed sales goals, • Excellent interpersonal, communication and customer service skills, • A consistently positive, team player and no-job-is-too-small attitude, • Availability to work 32+ hours per week, • Mindbody Software software experience is a plus!We Offer, • Positive, upbeat and diverse working environment welcoming to people of all backgrounds, • Gain marketable skills! Our leadership team has extensive sales and management experience and are happy to mentor you., • Ongoing 1:1 support and coaching sessions with your manager, • Unlimited use our Infrared Saunas / Red Light Therapy for yourself and once per month for a friend, • Free workouts and discounted services at neighboring businesses, • Regular pay raises and growth opportunities to management roles, • A general manager and studio owner who knows your name and is always reachableCompensation:, • Starting pay of $18 per hour, paid every 2 weeks, with successful training completion plus any applicable commissions on sales., • Automatic pay raises of $0.50/hour every 4 months up to $20/hour, subject to a perfect track record of on-time attendance, professionalism and compliance with company policies and procedures.

Job DescriptionDescription: Are you ready to make a change and wish you could spend every day with dogs and the humans that love them? Have you ever been a server or sales rep with above-average people skills? Are you from the sports-fitness industry/retail/customer service and ready to leverage your skillset to help build and develop a daycare/wellness business and be part of a dynamic organization? We're looking for ambitious and energetic leaders to start as a Sales and Marketing Associate. We want individuals who can develop and build relationships with not only existing dog parents but understand how to generate leads for new customers and grow our daycare & wellness business. This is accomplished by generating new pet parent leads, daily phone calls to new and existing parents, working on converting leads to dog meet & greets, creating and posting social media posts, running, and operating local events and marketing; with an emphasis on the daily cadence of outreach calls, scheduling of consultative sales conversations and closing sales with dog parents for services. We're looking for candidates for our Brooklyn and LIC locations. Responsibilities: · Generate and foster new clients, be a genuine people person · Monitoring active marketing programs and developing ways to improve those campaigns, including social media, local business and apartment complex partnerships, and in store events · Design and manage marketing programs designed to enhance and grow dogs in daycare · Work directly with dog parents selling weekly Enrollment in daycare and wellness services · Collaborate with team to create an exceptional experience at every customer interaction · Achieve set sales targets for the location · Manage the pet parent journey from beginning to end Financial and Administrative · Ensure sales development for all customer facing avenues · Up-sell and use dog Evaluations to grow revenue · Prepare monthly reports of new customers added, enrollment numbers, and revenue growth Customer Service and Presentation · Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress. · Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards. · Keeps the team members engaged in their duties. · Strive for high customer review ratings! Core Competence: · Consistent and timely attendance · Sales Growth: Comp growth of at least 20% · No critical safety issues · Aid in the growth of our client base - goals for new clients per week and for new Meet and Greets · Maintain and grow goals for average dogs in the door You are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Requirements: · Interest in working in sales & service with exposure to marketing · Ability to multi-task effectively in a fast-paced environment · Proactive attitude and strong desire for upward mobility · Excellent problem-solving skills · Strong communication and organizational skills · Influential desire for growth and personal development The Rules by which we, as DOGTOPIANS live by: · We LOVE life unconditionally like a dog · We STAY loyal to our pack · We CHASE the absolute highest standards of safety · We PLAY to our fullest potential · We TREAT every day like It’s the Most Exciting Day Ever Requirements: Qualifications: • Must love dogs, • Sales and Customer service experience, • Ability to work flexible hours, • Ability to work cohesively with others in a fun, fast paced environment, • Strong customer service skills, • Able to work within a structure, but to think and act flexibly when needed

Job DescriptionLocations: • Bergen / Hudson County, NJ Ideal candidate for this role: The ideal candidate for this role is someone with excellent driving / parking safety skills and stellar customer service experience. A person who values a team environment with their associates. The APC Valet Parking Associate team ensures the safe and smooth traffic flow at our luxury residential condo buildings or high-end event locations. Rewards: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business., • Training & Development Position Description: The purpose of the position is to promote an exceptional service experience at client locations while ensuring traffic flow safety for all residents, visitors, guests and vendors. The associate will be responsible for opening vehicle doors, greeting, promoting a welcoming environment and safe traffic flow of the valet parking operation. Responsibilities: • Associate must have a pleasant and professional demeanor. Ability to graciously interact with clientele, residents, guests, building vendors, and building management., • Open vehicle doors for anyone visiting the property., • Park and retrieve vehicles., • Assist with carrying groceries, luggage, packages, etc. Requirements: • High School diploma, • Valid Driver’s License, • Adhere to APC location site Standard Operating Procedure (SOP), • Clear communication skills, • Well-groomed professional appearance, • Flexible schedule; ability to provide coverage when needed, • Ability to work in all weather conditions, • Must be able to stand, sit, walk and run for long periods throughout assigned shift, • Must be able to lift up to 30lbs, • Physical demands described in this job description must be met in order to perform essential job functions, • All other duties as assigned. Who is APC? APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we’d love to hear from you! Here at APC we value team building and encourage success by offering room for growth and often promoting from within. APC is an equal opportunity employer. APC does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's + sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position. Responsibilities: • Helps with personnel management, which includes training, scheduling, and coaching associates, • Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings, • Reviews daily employee timesheets and submits for payroll processing, • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction, • Administer check-ins and check-outs as required., • Process guest payments, refunds, and appointment requests as required., • Organize the Reservation Book based on Guest requests and Associate availability, • Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales., • Helps develop and implement the store marketing program, • Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis., • Helps oversee Center maintenance, including cleanliness, safety, and organization, • Onboards and trains all new Guest Service Associates, • Co-Leads Strut sessions with Center Manager, • Responsible for weekly bank deposits and reconciliation of cash received, • Ensure all areas of the Center, including storage room and desk are neat, clean and organized, • Performs other duties as assigned Requirements • 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply, • Knowledge of POS systems, • Knowledge of Computerized Scheduling Systems, • Excellent interpersonal and communication skills including written communication, • Strong organizational skills with the ability to work in a fast-paced environment, • Ability to operate machinery such as a copy or fax machine, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift 15 pounds at a time Benefits • $19-$23 per hour (determined based on experience) + up to $6k in annual commission based on monthly sales targets + additional commission collected on wax passes sold, • Medical, Dental, and Vision insurance, • 401k Plan, • Life Insurance policy, • Paid parental leave, • 50% off retail products, • Complimentary waxing services at any of our centers! EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Position Overview The Center Sales Director leads the daily operations of a European Wax Center location by driving team performance, financial results linked to sales, and the guest experience. This role is responsible for coaching, development, hiring, and all operational aspects of the center. As the highest on-site leadership role, the CSD ensures compliance with policies, maintains a high-performing team, and upholds EWC Growth’s values and service standards. Essential Functions Team Leadership & Development • Hire, train, and retain high-performing associates, • Conduct regular coaching, feedback sessions, and performance evaluations, • Cultivate a positive work culture that promotes accountability and motivation Guest Experience Oversight • Ensure consistent delivery of exceptional service by all associates, • Handle escalated guest issues and complaints with professionalism, • Support the front desk team and model service excellence Sales & Business Performance • Drive retail sales, Wax Passes, and service bookings, • Monitor and achieve center KPIs and revenue goals, • Execute local marketing strategies and community engagement Administrative Operations • Create associate schedules and manage labor budgets, • Maintain center compliance with training, licensing, and HR policies, • Oversee daily operations including timekeeping, payroll, and deposits Facility Management & Compliance • Maintain a clean, safe, and organized center environment, • Ensure adherence to safety protocols and EWC standards, • Audit inventory and handle product orders and EFT/payment processes Requirements • 3+ years in a sales leadership or management role across retail, beauty, or spa industries, • Exposure to a luxury environment preferred, • Proven track record of achieving sales and operational targets, • Team leadership and talent development, • Financial acumen, budget management, and schedule creation, • Excellent verbal and written communication and conflict resolution, • Guest service and sales expertise, • Proficiency in Microsoft Office and POS systems, • Full-time, open availability with flexibility to work evenings and weekends, • Strong proficiency in English, • Must lift up to 25 lbs with the ability to stand for extended periods of time Equal Employment Opportunity Statement EWC Growth is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Disclaimer This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs. Benefits • Base Salary of $65,000-$75,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential, • Complementary Waxing Services, • 50% Off Our Exclusive Skincare Retail Products, • 401(k) Retirement Plan, • Paid Time Off & Sick Leave, • Paid Parental Leave, • Medical, Dental, and Vision insurance, • Company-Paid Life and Disability Insurance (for eligible employees), • Flexible Spending Accounts (FSA) and Dependent Care Benefits, • Pre-Tax Commuter & Transportation Benefits, • Ongoing training, recognition programs, and real career pathing opportunities EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: Under general supervision of the Director of Clinic Operations, provides support, guidance and administrative functions to ensure a smoothly functioning clinic and good patient relations. Serves as a liaison to the clinic with all other Apicha departments. Duties and Responsibilities: • Visible at and responsible for monitoring the front desk activities to ensure efficient patient flow and proper scheduling; including performing the actual duties wherever volume deems necessary with the health center., • Ensure established policies and procedures and work instructions are followed., • Ensures efficient patient flow, by assessing the availability of appropriate team members and notifies the Director of Clinic Operations as needed., • Monitors front office staff-patient interactions to assure compliance and processes are followed, patient confidentiality is maintained, staff professionalism and positive customer relations., • Manages questions, problems, and corrections in connection with patient accounts., • Monitors and assures proper inputs/updates of patient demographics, required data, accurate billing and collection, and appointment scheduling in the practice management system., • Responsible for the timely submission of daily cash deposits in accordance with established procedures., • Meets with front desk staff weekly to evaluate workflow and provide guidance., • Conducts and coordinates the departmental orientation and training of all new and existing front office staff on proper functions of the practice management system and other computer applications, understanding and enrollment process of special programs, standardized center processes, policies and procedures and work instructions., • Maintains managed care reports with current providers’ enrollment status., • Ensure all requests for medical records, school forms and other correspondence are appropriately documented and followed up while ensuring all state and federal regulations are appropriately followed., • Responsible for monitoring the referral process to ensure referrals are addressed appropriately and in a timely manner., • Monitors scanning workflow and assure timely and accurate completion., • Provide oversight of the on-line patient recruitment activities to ensure timely access to services and appropriate follow-up as needed., • Obtains prior authorization for services when applicable., • Keeps Director of Clinic Operations promptly and fully informed of all issues or unusual matters of significance and takes prompt corrective action, where necessary, or suggests alternative courses of action to address issues and improve systems., • In conjunction with the Director of Clinic Operations responsible for the timely completion and submission of employee evaluations in accordance with policies and procedures for front office staff., • Participates in the organization’s quality improvement projects., • Ensure that patients, family members and clients are treated with concern and empathy, respect their confidentiality and privacy, and communicating with them in a courteous and respectful manner., • Addresses and responds to common inquiries or complaints from patients, co-workers, regulatory agencies, and members of the community., • Maintains a favorable working relationship with other employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency., • Displays a positive attitude within the department and across departmental lines in support of Apicha CHC programs and mission., • Maintains a safe and clean work/patient care environment., • Maintains inventory of all office supplies and forms., • Performs other duties and/or special projects as assigned. Qualifications: • Associate degree with 3 years related experience required., • Understanding of scheduling efficiency and patient flow in a medical practice., • Ability to manage staff questions, problems, and resolve conflicts., • Ability to take initiative and follow through on projects., • Ability to prioritize and manage multiple tasks in a stressful environment., • Ability to interface with licensed providers., • Ability to work both independently and in a team., • Fluency in Spanish or one of Asian languages preferred., • Professional attitude and demeanor required., • Working knowledge of Word, Excel, Outlook, Adobe, and PowerPoint., • Experience with EMR required, eClinicalWorks preferred., • Able to work flexible hours including evenings and weekends., • Ability to travel using public transportation. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard Visitor Management Associate in New York, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic media and technology location where you will serve as the front desk presence, greeting guests, managing access, and supporting security-related operations with professionalism and care. In this stationary role, you will deliver outstanding customer service, communicate clearly, and help create a welcoming environment while reflecting our values of agility, reliability, innovation, teamwork, and integrity. Position Type: Part Time Pay Rate: $18.50 / Hour Job Schedule: DayTimeWed07:00 AM - 03:30 PMThur07:00 AM - 03:30 PM What You'll Do: • Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a dynamic media and technology location., • Monitor front desk activity, greet arriving guests, manage visitor check-in and badge processes, and verify access permissions in accordance with location protocols., • Answer phones, assist with directions and general inquiries, and communicate with building contacts regarding visitor arrivals, deliveries, and/or access-related concerns., • Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and reporting unusual activity to site leadership and/or emergency contacts., • Observe lobby and reception areas for suspicious, disruptive, and/or unauthorized activity and help to deter issues through visible presence and professional interaction. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1616812

Job Description Director of Housekeeping Location: TOWNEPLACE SUITES BY MARRIOTT® NEW YORK MANHATTAN/TIMES SQUARE 324 West 44th Street • New York, NY 10036 Pay Rate :$68,000/annual SUMMARY: The Director of Housekeeping at TownePlace Suites by Marriott is responsible for leading all housekeeping operations at the property, ensuring consistently clean, orderly, and guest-ready conditions throughout. A defining feature of this role is the oversight and management of a third-party housekeeping vendor and their contracted staff — requiring strong vendor accountability skills in addition to traditional departmental leadership. The Director of Housekeeping is accountable for quality standards, Marriott brand compliance, guest satisfaction, cost control, and the overall performance of the housekeeping function. This role reports directly to the General Manager and serves as a key member of the hotel’s leadership team. RESPONSIBILITIES: Third-Party Vendor Management • Serve as the primary point of accountability for all third-party housekeeping vendor operations, ensuring contracted staff perform in full compliance with TownePlace Suites by Marriott brand standards and M&R operating protocols., • Establish clear performance expectations, service level agreements, and quality benchmarks with the vendor; conduct regular reviews to ensure ongoing compliance., • Coordinate daily staffing assignments and scheduling with the vendor’s on-site supervisor to ensure adequate coverage across all room types and public areas., • Address vendor performance issues promptly and escalate to the General Manager and M&R leadership when contractual obligations are not being met., • Maintain an effective working relationship with the vendor’s management team to drive continuous improvement in productivity, quality, and associate behavior. Quality Assurance & Brand Standards • Maintain room quality and cleanliness standards in full alignment with TownePlace Suites by Marriott brand requirements and M&R Hospitality Management expectations., • Inspect or delegate inspection of all guest rooms, suites, and public areas cleaned by the vendor’s room attendants; ensure deficiencies are corrected before rooms are released to inventory., • Develop and maintain a comprehensive inspection program for guestrooms and all public areas to ensure standards are consistently achieved and sustained., • Develop and execute a deep cleaning schedule for all guestrooms, corridors, and back-of-house areas., • Work proactively to achieve high cleanliness scores on all Marriott franchise quality assurance (QA) inspections; ensure the property is audit-ready at all times., • Review guest satisfaction scores (GSS), comment cards, and complaint correspondence related to housekeeping; develop and execute action plans to address recurring issues., • Stay current on advances in housekeeping best practices, products, and technology; recommend and implement improvements to methods and productivity. Operations & Facilities • Establish, maintain, and train all standards and procedures for cleaning protocols and safe working conditions within the housekeeping department., • Initiate and implement process improvements to increase labor efficiency and the safe use of chemicals and equipment., • Ensure all housekeeping and laundry equipment is maintained in proper working order; coordinate repairs and replacements as needed., • Direct and lead the department in the submission of work orders; partner closely with the Chief Engineer to support the hotel’s preventative maintenance program., • Recommend and follow through on guestroom renovation, refurbishment, and décor updates in coordination with the General Manager., • Ensure compliance with key control procedures as they relate to the housekeeping department; maintain security of all housekeeping storage areas at all times., • Enforce standard procedures for the acceptance, security, and return of all guest lost and found items., • Maintain first aid kit supplies for use by employees and contracted staff within the housekeeping department., • Perform housekeeping, laundry, and/or house person functions personally when necessary to maintain service levels. Inventory, Supplies & Budget • Maintain sufficient supplies and materials for daily department operations while managing inventory levels within established cost-control targets., • Order, receive, and verify all supply shipments and department items based on approved quantities and pricing., • Conduct regular inventory of all guestrooms, housekeeping closets, laundry room, and storage areas for linens, amenities, supplies, furniture, accessories, and equipment., • Maintain productive working relationships with vendors and suppliers to ensure consistent quality and value., • Assist the General Manager in the development of the department’s annual operating budget; monitor performance against plan and provide variance explanations as required. Communication & Interdepartmental Coordination • Communicate room status discrepancies to the Front Desk accurately and in a timely manner; ensure corrective action is taken., • Communicate and ensure follow-through on all guest requests and complaints related to housekeeping., • Collaborate with other department heads to provide information flow necessary for smooth hotel operations., • Assist fellow department managers in the resolution of housekeeping-related guest experience issues., • Conduct regular housekeeping department meetings with both direct staff and vendor representatives., • Assure complete and accurate communication is maintained across all housekeeping staff and contracted team members., • Immediately report any unusual activity, behavior, or appearances to the General Manager., • Complete all daily and weekly housekeeping paperwork accurately and on time., • Assist management with internal investigations as needed; complete MOD responsibilities as assigned. Safety, Compliance & People • Ensure full compliance with all Marriott franchise standards, OSHA programs, M&R policies, and applicable local regulations., • Report all accidents and incidents to management immediately; provide modified work duty for associates recovering from work-related injuries., • Practice and enforce safety standards at all times for both hotel associates and contracted housekeeping staff., • Carry out supervisory responsibilities in accordance with M&R’s policies and applicable employment laws., • For any directly employed housekeeping staff: participate in interviewing, hiring, training, performance appraisal, and disciplinary processes in partnership with HR., • Follow all rules as outlined in the M&R Employee Handbook., • Perform other duties as assigned by management, consistent with the capabilities of this role. Education & Experience • High school diploma or GED required; college coursework in Hospitality Management or a related field preferred., • Minimum 3–5 years of progressive housekeeping experience in a hotel environment, with at least 2 years in a supervisory or management role., • Prior experience managing or overseeing a third-party / contract housekeeping vendor strongly preferred., • Familiarity with Marriott brand standards, QA inspection criteria, and GSS metrics preferred., • Experience with hotel property management systems (Opera, FOSSE, or equivalent) and housekeeping management tools a plus. Skills & Competencies • Strong operational leadership with the ability to hold both direct and contracted staff accountable to consistent standards., • Excellent organizational and time management skills; ability to manage multiple priorities across a full-service housekeeping operation., • Demonstrated ability to read and respond to guest satisfaction data and implement corrective action plans., • Sound financial acumen; experience managing departmental budgets, inventory costs, and labor productivity., • Effective written and verbal communication skills; ability to interact professionally with staff, vendors, guests, and ownership., • Bilingual abilities (English/Spanish or other languages) strongly preferred given the composition of housekeeping teams across the portfolio., • Working knowledge of OSHA regulations, chemical handling safety, and hotel emergency procedures., • Professional demeanor consistent with M&R and Marriott brand expectations. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. Employment Eligibility Verification M&R Hotel Management participates in the federal E-Verify program. All offers of employment are contingent upon successful completion of the Form I-9 employment eligibility verification process and confirmation of authorization to work in the United States.

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Complete projects as determined by the Executive Housekeeper. To do this kind of work, you must be able to: • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity., • Be available for work evenings, weekends and holidays. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Complete projects as determined by the Executive Housekeeper. To do this kind of work, you must be able to: • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity., • Be available for work evenings, weekends and holidays. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. • Maintain ongoing scheduling of referral appointments; tracking and appropriate documentation on referrals to promote staff awareness of the referral process. • Ensure complete and accurate registration, including patient demographic and current insurance information., • Assemble information concerning patient's clinical background and referral needs as per referral guidelines; provide appropriate information to supervisor and referring providers. • Contact organizations and insurance companies to ensure prior approval requirements are met when needed., • Review details and expectations about the referral with patients., • If referral is emergent or urgent, referral request is process by the Referral Coordinator or designee in the ECW same day or less than two business days. • Be the point of contact for patients and families, which need answers for asking questions and concerns regarding referrals., • Ensure that referrals are addressed in a timely manner; this shall not exceed 10 business days., • Remind patients of scheduled appointments via mail or phone and to communicate this to Director of Registrations, • Maintain referrals logs on outgoing referrals and incoming consult reports., • Follow up with specialist within two weeks of patient’s appointment to ensure he/she has kept their appointment and request a copy of the consultation report. • Ensure that the patient's primary care chart is up to date with information from specialist consult notes, related to their health., • Establish and maintain relationships with identified outside referral providers, hospital, and clinics., • All other duties assigned. Requirements: • High school diploma/associate degree or an equivalent in training and/or experience; minimum of two years front desk/registration/referral experience; valid NY state drivers or non-driver ID/license. • Strong customer care focus, • Effective verbal and written communication skills, • Teamwork orientation, • Organized and able to manage competing priorities, • Good judgment, resourceful in problem solving, • Knowledge of current health insurance plans and verification insurance eligibility, • Self-starter, self-motivated, patient, kind and efficient, especially during times when clients may be stressed, • Detailed-oriented and able to work with persons of diverse populations, • Able to take and follow through with delegated tasks and accountability, • A referral specialist must possess organizational and communication skills which must be prevalent in this individual. Must have a vast knowledge of databases. • Knowledge of the New York City area; reliable; great work ethic; bilingual ability a plus.

Job Description Description: 1. What is the specific title of the position? Associate Patient Care Coordinator, 2. Work location? Core -On Site, 3. Work hours? 8:30AM-5:00PM, 4. Position background ? What does this position accomplish for the business? This position is responsible for accomplishing various task that contributes to the organization success and patient satisfaction., 5. Please describe the team the candidate will be working with? The team the candidate will be working with typically consists of Providers, Medical Assistants, Nurses (RN/LPN), PSA, echo techs averaging 21 members daily. The team culture is characterized by high morals and strong interpersonal skills, which are essential for success in a fast-paced, environment. The candidate will be responsible for executing day-to day operations, ensuring compliance with regulations, and providing coverage across other sites as needed. The team's diversity, including various ethnic backgrounds, age groups, and professional experiences, fosters a rich exchange of ideas and enhances creativity and problem-solving abilities 1. What are the top 5-10 responsibilities for this position? Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records,, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • Check In and Check Out patients, • Ability to maintain and work the front desk in-basket pool., • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and assist in other locations if needed, • Performs other duties as assigned What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.)? Healthcare What skills/attributes are required (please be detailed as to number of years of experience for each skill)? 2 years What skills/attributes are preferred (what will set a candidate apart)? Efficiency, communication, Maturity, responsible and longevity Does this position require a professional license or certification? If so please list. No What is the dress code (ex: business casual scrubs etc.)? Business casual How would you prefer to interview? (Video phone or in person? How many rounds?) in person 2 rounds #ZR

Job Description JOB TITLE: Housekeeping Manager REPORTS TO: General Manager SUPERVISES DIRECTLY: Room attendants, Housekeepers, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments and manage all facets of the Housekeeping Department, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training, and development., • Assists the General Manager in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E, and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the Room Attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects, monitors, and maintains level of cleanliness in event areas, storage areas, restrooms, and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security, and return on guest lost and found items., • Maintains productivity and labor cost goals., • Conducts formal inventories of linen, supplies, and equipment as required., • Participates in the ordering of supplies to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas, and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Complete projects as determined by the General Manager. To do this kind of work, you must be able to: • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity., • Be available for work evenings, weekends, and holidays. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Benefits Pulled from the full job description • Paid training, • Parental leave, • Health insurance, • Paid time off, • Vision insurance, • Dental insurance, • Paid sick time Full job description Position Summary The Receptionist/ Patient Care Coordinator will strive to deliver five-star concierge-level customer service to every patient from their initial evaluation through each subsequent contact until discharge. This includes fielding and responding to patient questions and requests and providing prompt, thorough follow-up. The ability to travel between offices and flexibility (with notice) to cover additional shifts or work extended ours is required Accountabilities The Receptionist / Patient Care Coordinator is the face of the practice and must make an excellent first impression. Friendly, outgoing, engaging, with a positive, can-do attitude, commitment to delivering an excellent patient experience, and the highest standards of professionalism and courtesy are required. This position reports to the Office Manager who may at times not be onsite and therefore requires confidence, resourcefulness, an entrepreneurial spirit, and superior problem-solving capabilities, as well as the ability to work independently without direct day-to-day supervision. Success will be measured based upon the following: • Displaying top notch professional etiquette in all interactions with both patients and H&D staff., • Articulate and strong communication skills both written and verbal, including use of correct grammar, spelling, and punctuation., • Attention to details and consistent follow-up to ensure accuracy and process completion., • Crisis management skills; the ability to triage unexpected events to help mitigate any adverse effects on the practice or patient., • Discretion when handling confidential information., • Willingness to go the extra mile to ensure a positive patient experience. Day-to-Day Operations: • Check in patients for their appointments and collect copays., • Cancel and/or reschedule patients as needed., • Assist new patients in completion of intake paperwork., • Respond to all phone and email queries., • Monitor and follow-up on needed referrals., • Fill last minute cancellations from the clinic’s waitlist., • Close-out and reconciliation of daily receipts., • Run copay reports daily to ensure optimal collection rates., • Daily quality assurance checks., • Legal Compliance: Follow all federal and state laws and guidelines (e.g, Medicare, HIPAA). Technical Skills • Basic office technology skills including Microsoft Office Suite (Outlook, Word, Excel, Teams), PDF, Scanners, copy machines and fax machines, Telephone, • Electronic Medical Records (EMR) systems and online scheduling (we use PromptEMR), • Familiarity with medical terminology and HIPAA compliance regulations Education/Prior Experience: • High School Diploma (associate degree or higher preferred), • Minimum of 1-year front desk experience in a healthcare setting (required), • Familiarity with healthcare insurance billing policies and procedures (desirable) About H&D Physical Therapy H&D Physical Therapy is a therapist-owned, family-oriented practice that prioritizes personalized, one-on-one care over the pressures of large-scale, high-volume settings. With locations across Manhattan and Brooklyn and onsite partnerships at top firms, we foster a supportive, collaborative environment for both our patients and our team. We specialize in: • Orthopedics and sports rehab, • Pelvic floor therapy (all genders), • Vestibular and balance disorders, • TMJ, post-surgical recovery, and complex pain We are committed to delivering exceptional care to every patient, focusing on their individual goals and needs. Unlike larger, high-pressure environments that prioritize volume over quality, H&D values work-life balance and offers a mentorship-driven culture where clinical excellence thrives. Better Begins Here. With us—and with you. Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Parental leave, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday Ability to Relocate: • New York, NY 10128: Relocate before starting work (Required) Work Location: In person

Job Description Overview Opportunity: Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards. Potential Career Path Front Office Manager – Rooms Division Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures., • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts., • Review, submit for approval, and order capital budget items as required., • Review correspondence from guests and incident logs; direct staff according to information obtained., • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained., • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained., • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • Associate or Bachelor’s degree preferred., • 1 to 3 years hospitality related experience, including front desk operations experience. HHM Hotels Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: JOB TITLE: Office Manager JOB TYPE: Full Time DEPARTMENT/PROGRAM: Operations EXEMPTION: Non-exempt REPORTS TO: Chief Operating Officer SUPERVISORY ROLE: Yes SALARY/HOURLY RATE: $60,000 to $65,000/year WEEKLY HOURS: 35 hours WHO WE ARE Center for Family Life in Sunset Park (CFL) (https://centerforfamilylife.org ), is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services. POSITION SUMMARY/PURPOSE OF THE POSITION The Office Manager is a key member of the Operations team and is responsible for the day-to-day running of our main building, including ensuring that all building systems (e.g. HVAC, electric, plumbing, and elevator) are operational, and resolving all facilities-related tickets by coordinating with the appropriate vendors as needed. The Office Manager is also responsible for supervising our cleaning service; for managing supplies, packages, and mail; for overseeing all safety and security processes and systems; and for lending support to the COO in the implementation of capital projects, among other duties. I.ESSENTIAL DUTIES & RESPONSIBILITIES, but not limited to: Facilities & Building Systems Management • Oversee the effective functioning of all building systems (HVAC, electrical, plumbing, fire alarm, elevator). Independently assess operational needs, determine when external intervention is required, and coordinate with approved vendors or source new ones as necessary., • Establish and manage a long-term maintenance schedule, including preventive maintenance, inspections, and regulatory requirements., • Develop internal procedures for responding to facilities-related service requests. Review incoming tickets, determine priority level, and direct staff or vendors accordingly. Vendor & Contract Oversight • Serve as primary liaison to all facilities-related vendors. Evaluate performance, negotiate service terms, and recommend contract renewals, changes, or replacements., • Maintain and oversee the organization’s vendor contract management system, ensuring compliance with contract terms and organizational standards., • Ensure vendors fulfill obligations and maintain service quality, addressing deficiencies using discretion and independent judgment. Compliance & Safety Management • Ensure full compliance with NYC Fire Department and Department of Buildings regulations. Manage permits, maintain compliance documentation, and oversee corrective actions as needed., • Lead and represent the organization during inspections by regulatory agencies. Prepare required documentation, coordinate staff participation, and implement follow-up corrective plans., • Manage all safety systems in collaboration with IT and external partners., • Obtain and maintain the F-07 Certificate of Fitness; oversee monthly fire extinguisher inspections, quarterly fire drills, and related record-keeping., • Independently design, update, and implement emergency preparedness plans (e.g., evacuation, active shooter, severe weather). Coordinate and lead staff trainings. Operations Leadership & Internal Systems Development • Develop facility-related policies, procedures, and operational protocols; ensure consistent implementation across programs., • Oversee snow removal operations, including vendor oversight and internal planning., • Create and manage the organizational front-desk coverage system. Use discretion to reassign staff during absences or operational needs., • Lead or co-lead facilities meetings and participate in broader operational planning with the COO and Executive Director. Capital Projects & Strategic Support • Provide operational leadership during capital improvements. Collaborate with senior leadership to plan scope, coordinate contractors, monitor progress, and ensure compliance with organizational and regulatory requirements. Oversight of Facility Resources & Logistics • Manage systems for tracking and securing keys, tools, and facility equipment., • Oversee the inventory and procurement of office and cleaning supplies, ensuring cost-effective purchasing aligned with departmental budgets., • Oversee mail distribution systems, including the logistical coordination of materials sent between sites and partner schools. Staff Supervision & Support • Provide supervision to cleaning staff and oversight of third-party cleaning services, including performance monitoring, assignment of duties, and quality control., • Support the Family Enrichment Center and other programs with facilities-related operational guidance. Emergency Response & After-Hours Responsibilities • Serve as a designated emergency contact for facility issues occurring outside regular hours. Exercise discretion in determining emergency responses and required staffing or vendor interventions., • Represent the organization in interactions with neighbors and the community regarding building and facility concerns. Additional Responsibilities • Other executive-level operational tasks as assigned by the COO, Executive Director, or IT Director. II. QUALIFICATIONS • Education/Degree minimum requirement: Associate degree, • Years of Experience: minimum of 2 years in an office setting, • Bilingual Spanish, • Excellent written and oral communication skills, • Understanding and knowledge of building systems and utilities, • Highly organized, good project management skills with previous experience in managing vendors and contractors, • Proficiency with Microsoft Office tools, • Ability to work well within a team as well as independently, • Comfortable climbing a step ladder, • Open to learning new skills, • Supervisory experience is a plus III. RELATIONSHIP WITH OTHERS • Build and maintain close, daily interactions with colleagues, CFL leadership, and clients., • Have a strong sensitivity to cultural differences present among staff and clients within our organization., • Possess a strong belief in people’s ability to grow and change. IV. WORKING CONDITIONS • Work is primarily in an office setting with shared spaces, • Significant time is spent at a desk using a computer, • Some manual labor and lifting of heavy objects, • Regular travel to our Family Enrichment Center and occasional travel to a storage facility, both in the neighborhood, • Infrequent travel to partner schools, • Fast-paced, high-energy, and highly collaborative environment, • May be called to assist with building-related emergencies outside traditional office hours V. BENEFITS • Medical, dental, vision, and life insurance benefits, along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account., • 403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion., • 12 holidays, 2 floating holidays, and up to 20 paid vacation days per year. One sick day per month. WORK SCHEDULE This is a Full-Time onsite position at 35 hours per week. NYC Equal Employment Opportunity Statement It is the Agency’s policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices. Requirements:

Job Description Dog Daycare Associate Salary Range $17.00 - $19.00 Dog Daycare Handler & Pet Care Associate BarkPlace & Co. | Brooklyn, NY Pay: $17.00–$20.00 per hour (based on experience) Job Type: Part-Time About BarkPlace & Co. BarkPlace & Co. is a modern dog daycare, boarding, and grooming facility focused on providing safe, structured, and attentive care for every dog in our facility. We are looking for dependable, hardworking team members who genuinely enjoy working with dogs and thrive in a fast-paced, hands-on environment. Position Overview This is a cross-functional role that combines dog handling, daycare supervision, boarding care, facility maintenance, and customer service responsibilities. Our team members are expected to assist wherever needed throughout the facility. One moment you may be supervising a daycare playgroup, and the next you may be checking in a customer, cleaning a kennel, administering a meal, or assisting with daily operations. This position is ideal for someone who enjoys staying active, takes pride in maintaining high standards, and is comfortable working as part of a team. Responsibilities • Dog Handling & Daycare Supervision, • Supervise and safely manage groups of dogs in daycare playgroups, • Monitor dog behavior and intervene appropriately when necessary, • Ensure safe play, proper introductions, and positive group dynamics, • Maintain constant awareness of dog interactions and overall safety, • Follow BarkPlace & Co. handling and safety protocols at all times Boarding & Pet Care • Feed dogs according to individual instructions, • Refresh water throughout the day, • Administer medications as directed, • Escort dogs between daycare, boarding, grooming, and designated areas, • Monitor dogs for signs of illness, injury, stress, or behavioral concerns, • Report observations promptly to management, • Customer Service & Front Desk Support, • Greet customers professionally and warmly, • Assist with check-ins and check-outs, • Answer phones and respond to basic customer inquiries, • Schedule appointments and update customer information, • Process payments and support daily front desk operations, • Cleaning & Facility Maintenance, • Clean and sanitize daycare areas, kennels, play yards, and common spaces, • Immediately clean accidents and maintain sanitary conditions, • Wash bowls, bedding, toys, and equipment, • Follow opening, closing, and daily cleaning checklists, • Help maintain a clean, organized, and professional facility appearance Qualifications • Previous dog daycare, boarding, kennel, veterinary, shelter, or animal-care experience preferred, • Strong understanding of canine behavior and body language preferred, • Comfortable handling dogs of various sizes, breeds, and temperaments, • Excellent communication and teamwork skills, • Reliable, punctual, and detail-oriented, • Comfortable performing physically demanding work throughout the day, • Ability to remain calm in a fast-paced environment, • Must be able to stand, walk, bend, lift, clean, and work actively for extended periods Physical Requirements • Ability to lift up to 50 pounds, • Ability to remain on your feet for extended periods, • Ability to work indoors and outdoors in varying conditions, • Ability to safely handle large and energetic dogs Schedule Requirements • Weekend and holiday availability required, • Morning, evening, and closing shifts between 6:00a - 7:00p required, • Occasional Overnight Boarding flexibilty required What We're Looking For The ideal candidate is a team player who is proactive, dependable, observant, and passionate about animal care. We value employees who take initiative, maintain high standards, and are willing to contribute wherever needed to support the team and the dogs in our care.

Job DescriptionDescription: Job Overview: This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Gym Floor Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the club by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them. Responsibilities: • Greet every member and guest with enthusiasm and a smile, • Tour potential members around the club with the goal of signing up the person for a membership, • Sign members up for startup sessions with Blink Personal Trainers, • Answer phone calls in a professional and energetic manner, • Execute all opening/closing operational procedures to ensure the club runs smoothly, • Handle member requests and concerns with professionalism and a sense of urgency, • Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up, • Maintain regular and punctual attendanceRequirements: Qualifications: • Enthusiastic, energetic, friendly and personable, • Excellent verbal and written communication skills, • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally, • Able to remain in a stationary position at the front desk for the majority of the workday, • World class customer service skills, • Works hard, multi-tasks and is a problem solver, • Passion for fitness Compensation & Benefits: • Career Advancement opportunities, • Complimentary gym membership, • Medical, Dental, and Vision plans, if work 30 or more hours on average weekly, • 401(k) Retirement savings plan, • Fun working environment!, • Pay Transparency: $17.00/hr About PureGym: The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Job DescriptionDescription: Job Overview: This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Gym Floor Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the club by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them. Responsibilities: • Greet every member and guest with enthusiasm and a smile, • Tour potential members around the club with the goal of signing up the person for a membership, • Sign members up for startup sessions with Blink Personal Trainers, • Answer phone calls in a professional and energetic manner, • Execute all opening/closing operational procedures to ensure the club runs smoothly, • Handle member requests and concerns with professionalism and a sense of urgency, • Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up, • Maintain regular and punctual attendanceRequirements: Qualifications: • Enthusiastic, energetic, friendly and personable, • Excellent verbal and written communication skills, • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally, • Able to remain in a stationary position at the front desk for the majority of the workday, • World class customer service skills, • Works hard, multi-tasks and is a problem solver, • Passion for fitness Compensation & Benefits: • Career Advancement opportunities, • Complimentary gym membership, • Medical, Dental, and Vision plans, if work 30 or more hours on average weekly, • 401(k) Retirement savings plan, • Fun working environment!, • Pay Transparency: $17.00/hr About PureGym: The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Job Description POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) Watch A Day in the Life video for Housekeeper (Spanish) MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Cleans assigned guest rooms with adherence to company standards, policies and procedures. Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. Stocks carts and cart rooms if necessary and or directed by management. Reports all maintenance issues directly to the front desk and/or manager on duty. Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. Complies with all safety and security policies and procedures. Completes all required and annual Extended Stay University training. OTHER DUTIES Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. Detect items in guest rooms to ensure safe performance of work. Frequently work in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. Typically, moderate to loud noise levels in the work environment. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS No prior experience or training necessary. Compensation $21.71

Job Description POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) Watch A Day in the Life video for Housekeeper (Spanish) MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Cleans assigned guest rooms with adherence to company standards, policies and procedures. Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. Stocks carts and cart rooms if necessary and or directed by management. Reports all maintenance issues directly to the front desk and/or manager on duty. Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. Complies with all safety and security policies and procedures. Completes all required and annual Extended Stay University training. OTHER DUTIES Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. Detect items in guest rooms to ensure safe performance of work. Frequently work in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. Typically, moderate to loud noise levels in the work environment. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS No prior experience or training necessary. Compensation $21.71

Job Description POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) Watch A Day in the Life video for Housekeeper (Spanish) MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Cleans assigned guest rooms with adherence to company standards, policies and procedures. Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. Stocks carts and cart rooms if necessary and or directed by management. Reports all maintenance issues directly to the front desk and/or manager on duty. Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. Complies with all safety and security policies and procedures. Completes all required and annual Extended Stay University training. OTHER DUTIES Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. Detect items in guest rooms to ensure safe performance of work. Frequently work in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. Typically, moderate to loud noise levels in the work environment. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS No prior experience or training necessary. Compensation $21.71

Job Description POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) Watch A Day in the Life video for Housekeeper (Spanish) MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Cleans assigned guest rooms with adherence to company standards, policies and procedures. Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. Stocks carts and cart rooms if necessary and or directed by management. Reports all maintenance issues directly to the front desk and/or manager on duty. Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. Complies with all safety and security policies and procedures. Completes all required and annual Extended Stay University training. OTHER DUTIES Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. Other duties as assigned by the management team. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. Detect items in guest rooms to ensure safe performance of work. Frequently work in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. Typically, moderate to loud noise levels in the work environment. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS No prior experience or training necessary. Compensation $21.71

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Workplace Exp Coordinator Location: 1133 6th Ave New York, NY 10036 Job Responsibilities: Professional, high-visibility corporate office environment requiring a polished, hospitality-driven approach. This role is client-facing and sets the tone for the workplace experience, requiring a high level of professionalism, attention to detail, and proactive service. Team Overview: Part of the Workplace Experience/Facilities team supporting employees, clients, and visitors. Works closely with office leadership, facilities, and vendors (including catering and building management). Resource's Typical Working Day: Greet and welcome employees, clients, and guests with a professional and friendly demeanor Manage front desk operations, including sign-in procedures and visitor management Coordinate meeting room bookings, setup, and readiness Perform daily workplace checks (cleanliness, organization, supplies, catering setup) Handle incoming calls, emails, and service requests Support events and meetings as needed Partner with facilities and vendors to resolve any issues promptly Create a seamless, "white glove" experience for all visitors Must Have Skills: Exceptional customer service and interpersonal skills Strong organizational and multitasking abilities Professional presence and communication skills Ability to remain calm and solution-oriented in a fast-paced environment High attention to detail Proactive mindset with strong follow-through Nice to Have Skills: Hospitality or hotel front desk/reception experience Experience in corporate office or workplace services environment Event coordination or meeting support experience Familiarity with concierge-style service delivery Years of Experience: 2+ years in a front desk, hospitality, or customer-facing role Education: High school diploma required; associate or bachelor's degree preferred Software Skills: Microsoft Office (Outlook, Teams, Excel, Word) Calendar and room booking systems Additional requirements: 2+ years experience required

Job Description • We have an opening for full time GUEST SERVICES AGENT position., • Location: New York Botanical Garden - 2900 Southern Boulevard, Bronx, NY 10458. Note: online applications accepted only., • Schedule: Full time; Days may vary, 40 hours a week. More details upon interview., • Requirement: Previous catering experience is required., • Pay Range: $25.00 per hour to $28.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1546306. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Visitor Experience Associate The Museum at Eldridge Street is looking for a detail-oriented, enthusiastic, and outgoing individual to fill the role of Visitor Experience Associate. This is a full-time position. Essential Duties and Responsibilities: Performs entrance ticketing, programs sales, & gift shop processing with our POS & other ticketing systems Manages upkeep of Museum POS system including other ticket sales platforms & group tours partnerships Provides excellent visitor experience to all guests by tending to visitor concerns, assisting with coat check when needed Participates in day to day management of cash drawers, including financial reconciliations & reporting Attends periodic trainings on Museum standards and protocols (e.g. security, accessibility); responsible for upholding these standards as part of daily duties Answers museum telephone lines & answers general inquiry emails Maintains proper appearance of the front desk/gift shop area at all times Oversees that all public signage, printed materials, etc. are up to date & works with appropriate staff members with signage content & design Assists with day-of operations as needed for any programs, exhibitions, or special events Tracks inventory & sales of gift shop items & replenishes stock as necessary Assists with the planning, research, development, implementation of outreach initiatives Provides Museum tours as needed Qualifications: Excellent oral & written communication/interpersonal skills, with the ability to effectively impart policies & offerings to visitors Front facing experience at a museum or cultural institution Ability to enforce Museum policies & procedures while maintaining professionalism & patience Strong project management skills, with a proven ability to work on multiple projects simultaneously, & keen attention to detail & deadlines Excellent organizational & prioritization skills Strong writing, editing, & communications skills Experience with data analytics Background in History, Jewish Studies, Anthropology, Folklore, Public Humanities, or Social History preferred Flexibility in working museum events on evenings or weekends, as required Location: Museum at Eldridge Street is hiring for a Visitor Experience Associate Position in Lower East Side, New York City. Base pay starts at $20.25/hr.

Assistant Front Office Manager The Assistant Front Office Manager is the onsite leader of daily operations of the hotel. In absence of the General Manager the Assistant Front Office Manager represents the hotel and the company with all guests, clients, and associates. The Assistant Front Office Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk, food service, housekeeping and administration of the business. The Assistant Front Office Manager is responsible for preparing the hotel for the day's business. The Assistant Front Office Manager's focus is on guest and associate satisfaction, expense control and product and service quality and will lead to their contribution to the overall goals of the hotel. Duties and Responsibilities: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Manage the front office and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible to manage all approvals, billing, and collections of hotel's Accounts Receivables. Prepare Month End Reporting for the preparation of hotel financial reports. Manage all housekeeping and laundry functions to ensure compliance with quality and brand standards in all areas of the hotel. Establish, implement, and inspect that procedures to ensure all guest rooms and public areas are clean and in proper condition to meet guest expectations and brand standards. Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure all are clean and/or in good repair. Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. Ensure the proper process is in place to manage and report on department expenses. Work with the General Manager on the identification of budget variances within the Front Desk, Food and Beverage and Housekeeping departments. Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Front Desk, Food and Beverage and Housekeeping departments. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the three departments. Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Front Desk, Food and Beverage and Housekeeping departments. Ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Enforce hotel standards, policies, and procedures are in place within the operations departments. Act as "Manager on duty" as required. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. Qualifications and Requirements: Bachelor's degree in Hotel Administration, Business Administration or related field preferred. Two years of previous supervisory experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be exposed to commercial cleaning chemicals. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to obtain a ServSafe certification. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $27.75 - $31.25 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Title We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your Mission Should you choose to accept it The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty What exactly you will be doing In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing. Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging. Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor. Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise. Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables. Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol. Strong floor presence Communication to kitchen, other outlets and front desk about food issues, VIPs, reservations and changes in business levels Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience Adhere to protocols of the hiring and disciplinary process as outlined by the people department TIPS certification and Food Handlers Cards must be on file Comply with all safety and health department procedures, as well as, all state and federal liquor laws What Qualities Are We Looking For? You got skills? If you are able to perform the following, then you have definitely come to the right place Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing Ability to break down barriers and resolving potential conflicts swiftly and effortlessly Strong communication and presentation skills to all levels of management Ability to think outside the box and approach all issues with a completely fresh approach Ability to anticipate needs and over deliver wherever possible Able to change direction and work on multiple project aspects at once. Creatively solve problems Enthusiastic, passionate, able to enthuse and motivate others Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background Must-Have: Current, legal and unrestricted ability to work in the United States Associate or Bachelor's degree preferred but not required Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months At least one year experience in a full service restaurant or lounge

Freehand New York Front Office Manager Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner. Essential Duties and Responsibilities: Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the Rooms Division budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Provide training for entry level associates and supervisors. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Maintain all front desk related equipment and a par stock of supplies. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills: Education and Experience: Minimum 1 year of front desk experience. High School diploma or equivalent required. Hotel experience preferred. Knowledge, Skills and Abilities: Proficient with PMS system and computer literacy a must. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Maintain a professional appearance and manner at all times. Must possess thorough knowledge of all front office operations and individual job requirements. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts. Able to manage multiple tasks at all times and have excellent organizational skills. General knowledge of local area attractions and transportation. Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation. Able to observe and detect signs of emergency situations. Able to establish and maintain effective working relationships with associates and customers. Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation: Salary Range: $55,000.00 - $60,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Program Property Director of The Claremont The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low-income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2,400 units in 29 buildings located in Manhattan and the Bronx. The Claremont is a model housing program and is located in the Claremont neighborhood of the Bronx. It has 90 supportive housing units for persons who are 50 and older most of whom have experienced homelessness, have a serious mental illness and/or substance use disorder. In addition, there are 24 units of affordable family housing. Job Description: Under the supervision of the Managing Director of Congregate Care, the Claremont Director provides leadership and is responsible for establishing and maintaining a supportive housing community. The Director works closely and collaboratively with the Claremont Clinical Coordinator/Associate Director to assure that staff is supported and resident needs are met. The Director is responsible for the smooth and safe operation of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and working with the social service team to keep the residents stably housed. Supervision: Supervises the maintenance, administrative and front desk staff (24/7 staff) Works closely with the Clinical Coordinator/Associate Director who provides direct clinical supervision to the social services staff and other program staff. Work collaboratively with HR and the Clinical Coordinator/Associate Director to recruit and hire staff. Responsible for establishing and maintaining an ongoing interdisciplinary team Develop, facilitate, and/or monitor training of staff Services to Residents: Assure consistent quality of the services to residents including but not limited to food service, 24/7 front desk coverage, maintenance of the building In collaboration with the Clinical Coordinator/Associate /Director, responsible for outreach, admission, and discharge of residents Be available to negotiate and respond to grievances Work collaboratively with social services and the interdisciplinary team to resolve resident issues and to address staff training needs. Provide crisis intervention as needed. Share 24/7 on-call responsibilities, including crisis intervention, with other members of the team. Protect resident rights at all times Property Management: Equipment and Supplies: Implement and/or supervise ordering, repairs, and maintenance in consultation with WSFSSH Director of Facilities Department and the Claremont Superintendent. Building and Grounds: Assure safe, personalized environment which meets resident and regulatory requirements. Reports on and addresses building related issues in a timely fashion. Assures that the building, sidewalks and alleys are clean and well-maintained; that all licenses, certificates etc.. are current. Conducts at a minimum, annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment. Budget: Provide input to CFO and Deputy Director to establish annual operating budgets Operate buildings within the prescribed budgets Collect and deposit monthly rent Oversee petty cash Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system Social Service Team Model: Act as a liaison with the Social Services Department, make referrals to Social Services as appropriate, collaborate with Social Service team on lease up of new units, negotiate and respond to grievances in consultation with Social Services as appropriate With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Compliance: Assure compliance to WSFSSH standards and all contracted agencies including but not limited to: NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), NYCHA Project Based Voucher Program/Section 8 Rental Assistance. Other community groups and/or providers, including local hospitals, housing providers, and community organizations Submit all required reports in a complete and timely manner Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment. Oversee lease up of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Other: Work as a member of a team to establish and maintain high level of care and respect for and communication with residents Work cooperatively with other staff Review and revise policies and procedures as needed and implement emergency procedures as necessary Coordinate planning and evaluation of The Claremont goals and programs Work cooperatively with other staff members Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Attend training sessions and conferences as required for enhancement of job skills Assist with other duties as directed Qualifications: At least 4 years working in residential settings (preferably supportive housing), property management or related activity including experience with LIHTC and Section 8. Strong experience working with people who have histories of homelessness, are living with mental illness, addiction, or other chronic conditions. At least 2 years of supervisory experience Strong leadership skills with a proven track record for creating and maintaining positive and mindful change. Team-oriented Ability to communicate professionally verbally and in writing. Proven management skills including computer skills and facility with Excel, Word and with databases Prefer: at least 2 years of experience in a residential setting Prefer: Bilingual in English and Spanish Able to work in a multicultural and diverse environment At least 21 years of age. WSFSSH is an Equal Employment Opportunity (EEO); employment is based upon employees' qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Job Description • We are hiring immediately for full time LOBBY ATTENDANT positions., • Location: UA Newark Polaris - United Polaris Lounge, Newark, NJ 07114. Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary; availability to work weekends is required. Further details upon interview., • Requirement: Previous food service experience required. *Internal Employee Referral Bonus Available • Fixed Pay Rate: $23.65 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1543217. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff. Essential Duties and Responsibilities: • Welcomes and acknowledges all guests., • Anticipates and addresses guests’ needs., • Assists guests in all guest service matters including concierge requests., • Escorts all high touch clients to their meeting destinations., • Promotes team work and quality service through daily communications and coordination with other departments., • Develops and maintains positive working relationships with others, and support team to reach common goals., • Ensures front desk work area is kept clean and in an orderly state at all times., • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit., • Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required., • Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift., • Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements., • Performs other duties as assigned. Qualifications: • Experience in a client service / reception position., • Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook)., • Effective verbal and listening communication skills., • Able to navigate to/from various locations throughout the facility., • Able to multi-task and work at a fast pace., • Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients., • May be required to complete and successfully pass a company provided CPR or BLS class. Working Conditions: Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the IT team. BDS is a public defense office representing low-income New Yorkers in criminal, family, immigration, and civil legal matters. For 30 years, BDS has worked, in and out of court, to protect and uphold the rights of individuals and to change laws and systems that perpetuate injustice and inequality. Our legal expertise work with clients is focused on the intersections of these legal systems that disproportionately impact Black and Brown communities living in poverty. BDS represents thousands of people each year who have diverse, complex, and multi-faceted legal needs. In addition to a zealous legal defense, our interdisciplinary teams of attorneys, social workers and advocates provide a wide range of legal and advocacy services, including for housing, public benefits, education, and employment. BDS staff work collaboratively and across disciplines to deliver high-quality legal services that serve the people we represent, their families and communities. The Help Desk Associate provides front-line technical support to BDS users by responding to incidents and requests reported by users through multiple channels: in person, voice, email, IM, etc. Support includes but is not limited to: documenting all relevant information into the system of record; troubleshooting the issue within the parameters of best practice adopted by the IT department; reviewing and resolving assigned tickets; communicating and escalating issues using sound judgment and self-initiative; and deliver the highest level of customer service at all times with all users. Responsibilities • Support internal customers through responding to IT service tickets, troubleshooting, and providing other needed customer support., • Resolve first-level end-user support issues., • Apply knowledge of BDS applications such as Windows 11, Outlook, MS Office, Acrobat, CMS and document management systems to troubleshoot and resolve problems., • Troubleshoot user remote access problems, e.g., VPN., • Assist with installation and maintenance of hardware and software in a Windows environment., • Create a call tracking ticket for every issue handled, including all relevant information in a concise manner., • Facilitate user account management by handling onboarding, change and departure processes., • Troubleshoot with vendor support to resolve technical issues., • Configure, test, troubleshoot smartphones and other devices for domestic and international use ensuring that secured and adequate connectivity is available at the traveler’s destination., • Assist with laptop imaging and configuration, wipe devices according to BDS guidelines and restore laptop to original configuration upon return., • Troubleshoot and resolve basic telephone equipment problems., • Provide AV support - support conference rooms, town halls (multi location large audience simultaneous conferencing), and video conferencing., • Follow up with users to ensure issues have been satisfactorily resolved., • Meet and exceed SLA standards: close tickets in a timely manner, while upholding customer service standards., • Communicate clear, concise, step-by-step procedures to users; document troubleshooting steps within tickets and share with others as appropriate., • Process equipment and software requests and record asset information., • Perform other duties as assigned. Qualifications • BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience., • 3+ years of experience working in a Helpdesk or general IT setting., • Experience with various Windows OS’s, Office 365, and other Microsoft family products., • Basic Active Directory knowledge – create accounts, reset passwords, access controls., • Experience with hardware troubleshooting including Laptops, Monitors, External Devices, Desktops, Mobile Devices, Printers., • Experience handling remote access technology, two-factor authentication and troubleshooting, • Experience responding to client inquiries concerning systems operations., • Ability to provide instruction in use of equipment, software, and manuals., • Experience running diagnosis and correcting system hardware, software, and user problems., • Good troubleshooting and problem-solving skills., • Self-Motivated, willing to learn and stay up to date with technology., • Excellent interpersonal and communication skills., • Ability to work well as part of a team., • Ability to work effectively in stressful situations., • Ability to manage time and workload effectively., • Exceptional customer service skills. You exude positivity, a high level of organizational knowledge and problem-solving skills., • A desire to make a positive impact on those we serve by providing outstanding service. Physical Demands: • Ability to sit, stand, or walk for extended periods of time., • Ability to climb ladders and work in confined spaces, such as crawlspaces, ceilings, or behind walls when performing installations or maintenance. • Manual dexterity and repetitive use of hands and wrists for operating small tools, computer components, keyboards, mice and performing cable management. • Ability to lift, carry, and transport equipment weighing up to fifty (50) pounds., • Ability to read screens and printed materials, and communicate effectively in-person, via email, phone, and virtually. Position Information This is a full-time, non-exempt, salaried position in the collective bargaining unit. This position follows an 8-hour workday, scheduled to work between 9:30 a.m. and 5:30 p.m. On occasion, overtime could be required on a weekend or evening when there is a project due date or emergency. The position is based at BDS’s offices in Downtown Brooklyn, but the Help Desk Associate will be expected to travel between all BDS Brooklyn and Queens offices as the need arises, and in the case of staff shortages, or projects, may need to be temporarily assigned to work at one of our Queens offices for extended periods. BDS determines salary based on education and experience. For this position, there is a salary range from $65,000-75,000 based on the applicant’s experience and education. Applicants with more than five years of experience may earn more than the top of the range. BDS offers comprehensive benefits including health insurance and a 403(b) retirement plan. In order to support work/life balance and family-friendly policies, BDS has generous vacation, sick, holiday, family, and medical leave policies. Application Instructions Click “Apply Now” to submit a cover letter and resume. Please submit your application by June 30, 2026. Brooklyn Defender Services is a proud equal opportunity employer committed to celebrating diversity and maintaining an equitable and inclusive work environment. We strongly encourage candidates of all identities, expressions, orientations, disabilities, and experiences to apply. If you need an accommodation due to a disability or another reason, please contact the Managing Director of Human Resources, Christina Wallace, at cwallace @ bds.org.

Job Description Position Title: Lobby Ambassador - NYC Shift - M-F 8AM - 5PM Salary: $24 - $25 per hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary As a Lobby Ambassador, you will establish a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees. You will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Essential Duties and Responsibilities: • Welcomes and acknowledges all guests., • Anticipates and addresses guests' needs., • Thanks guests with genuine appreciation., • Assists guests in all guest service matters including concierge requests., • Monitors and processes visitor and registration requests utilizing a centralized email inbox., • Escorts all high touch clients to their meeting destinations., • Promotes team work and quality service through daily communications and coordination with other departments., • Develops and maintains positive working relationships with others, and support team to reach common goals., • Ensures front desk work area is kept clean and in an orderly state at all times., • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit., • Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required., • Performs other duties as assigned. Qualifications: • Experience in a client service / reception position., • Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook., • Ability to stand/walk for extended periods of time., • Some college is preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1536905 Rapport a specialized division of FLIK Hospitality Group

Job Description Shift & Location Available: • Hudson County, NJ Ideal candidate for this role: • The ideal candidate for this role is someone with gracious customer service skills with the ability to multitask. A person with great people skills who can troubleshoot seamlessly. This person will be responsible for maintaining the property like they do their own homes ensuring all maintenance, janitorial, and package deliveries are handled appropriately. Rewards: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business., • Training & Development Position Description Our Concierge team is responsible for handling resident & guest requests and promoting a welcoming environment in the residential condo building. The APC Concierge team is committed to providing a sense of comfort and reliability for our residents and their families. We are expected to know the building like we know our own homes and maintain the safety and immaculate image of the luxury condo we are assigned to. We strive to provide a gracious, accommodating customer service experience for all living, working, and visiting the properties we serve. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • Independently navigate and troubleshoot unpredictable situations that may arise including maintenance issues. Requirements: • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • Adhere to APC location site Standard Operating Procedure (SOP). Preferred Experience: • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess., • Knowledge of Carson and/or BuildingLink software. Position Type/Expected Hours of Work • This position requires weekend availability Who is APC? APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle, and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we would love to hear from you! Here at APC we value team building and encourage success by offering room for growth and often promoting from within. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Salary: $78000 - $80000 / yer What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary We are seeking an energetic, service-driven Front of House Manager to lead daily operations in a high-volume corporate dining environment. This role is ideal for a hospitality professional who enjoys engaging with guests, leading teams, and creating an exceptional customer experience. As the face of the operation, the Front of House Manager will oversee guest service, café presentation, retail operations, and front-line team performance. This is a hands-on leadership role requiring visibility on the floor and active engagement with guests and staff throughout the day. Key Responsibilities • Lead and coach front-of-house team members to deliver exceptional hospitality., • Serve as the primary point of contact for guests, clients, and visitors., • Maintain a welcoming, clean, and professional dining environment., • Monitor service standards, food presentation, and overall guest satisfaction., • Manage daily cash handling, POS operations, and retail merchandising., • Coordinate with culinary and catering teams to ensure seamless service execution., • Support staffing, scheduling, training, and performance management., • Address guest concerns promptly and professionally., • Ensure compliance with company policies, food safety, and sanitation standards. Qualifications • Minimum 2–3 years of leadership experience in hospitality, foodservice, catering, restaurant, hotel, or corporate dining operations., • Strong customer service and interpersonal skills., • Professional appearance and confident presence., • Ability to lead by example and motivate a diverse team., • Comfortable working in a fast-paced, high-volume environment., • Strong organizational and communication skills., • Experience with POS systems and cash management preferred. Physical Requirements • Must be able to remain on your feet for approximately 70% of each shift., • Ability to walk the dining space regularly, interact with guests, and support service operations as needed., • Ability to lift up to 25 pounds occasionally. What We’re Looking For A hospitality-minded leader who enjoys being visible, building relationships, and creating memorable guest experiences. This is not a desk position—the successful candidate will be actively engaged on the floor, leading the team and serving as the face of the business every day. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1539773 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • At least one year experience in a full service restaurant or lounge

POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant _ MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures., • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains., • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging., • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards., • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures., • Sets up and maintains the grab and go breakfast in accordance with brand standards., • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards., • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. OTHER DUTIES • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS, • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand and communicate in English proficiently to interact with guests and associates., • Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds., • Frequently required to bend and position self to access low areas., • Frequently required to lift and/or move laundry and dishes up to 25 pounds., • On occasion one must push/pull carts weighing up to 50 lbs., • Occasionally required to traverse heights and remain stabilize while doing so., • Frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • The work environment will typically be at moderate to loud noise levels., • The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Job Description Join Our Team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for a Security Associate who will play a crucial role in maintaining our facility's security and welcoming atmosphere. Position Details: Pay: $19 - $21 per hour Shifts: Flexibility to work both PM and Overnight shifts required Type: Full Time, Benefits Eligible Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply). Perks: • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment, • A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry Role Objectives: • Ensure a safe environment through active patrol, strict access control, monitoring, and reporting, • Greet staff, guests, and vendors in a courteous and attentive manner, • Respond swiftly and appropriately to distress and emergency calls, • Collaborate effectively with management, reception, and housekeeping staff, • Provide excellent guest service and support the hostel’s welcoming atmosphere Role Responsibilities: • Patrol property on foot to secure employees and guests across multiple floors and common areas, • Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary, • Communicate suspicious behavior and incidents to staff and management in a timely manner, • Monitor surveillance equipment as needed for incident response, • Control access points, manage heavy traffic during check-ins, check-outs, and events, • Complete daily reports and shift recaps, • Secure all doors, windows, and exits based on shift requirements, • Assist with general customer service duties, including welcoming guests, assisting with luggage, making kay cards, receiving, and assisting with guest packages., • Provide lobby support during high-traffic periods by engaging with guests, addressing routine requests, and helping expedite service needs., • Perform other duties as assigned by management Skills/Qualifications: -High school diploma or equivalent -New York Security Guard License (unarmed position) -1 year of security officer experience -Ability to obtain F53 license within 90 days if not already possessed -Customer service experience -Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process -Experience in 24/7 hospitality/retail environments -Willingness to learn hostel operations -Helpful and courteous demeanor Physical Requirements: • Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and/or move up to 50 pounds, • Moderate noise level in the work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate. Want to see what a day in the life at HI USA looks like? Follow us on TikTok! PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required

Job Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Assistant Property Manager will assist in all aspects of the administration and property management of the building, with the goal of enabling residents to live permanently and as safely and independently as possible. Job Duties & Responsibilities Responsibilities include but are not limited to: Administrative Assistance • Assist manager in maintaining active personnel files: Vacation requests, time taken (sick leave, personal days, etc.), • Assist Manager with staff meetings, tenant / staff complaints and performance evaluations when needed, • Responsible for taking and maintaining minutes of all meetings, • Assist PM in oversight of maintenance staff, • Assist in supervising front desk personnel, • Ensure that 24-hour shifts are covered as per union contract, • Maintain all leave time requests, • Process timesheets and submit them in a timely manner, • Ensure that all supplies including forms are maintained, • Ensure that personnel are cleaning and maintaining front desk area, • Assist Manager with Social Service staff interface, • Coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc., • Ensure the social services department receives copies of all incident reports, tenant lists and management letters to individual residents, • Act as liaison between tenants and staff in building manager’s absence, • Assist Manager with Housing Court Hearings/Trials Office/Building Management • Manage general office functions., • Establish a 1:1 professional relationship with tenants, • Assist manager in responding to building violations and coordinate with Contractors and Euclid Hall staff to clear violations, • Assist manager with rent collection and arrears pursuit, • Reaching out to Contractors for quotes and estimates Office Administration • Maintenance and distribution of all management office lists related to tenants, vendors, staff, and miscellaneous documents, • Preparation and distribution of exterminator list to Front Desk, • Ordering supplies when needed: key blanks, appliance parts, office, cleaning, and maintenance equipment, • Document vendor repair work, • Maintain related contract files, • Document problems encountered, & proposed resolutions, • Monitor vendor files, • Maintain Certificates Book / Log. Must ensure all inspection certificates and equipment inspections are current and have not expired, • Perform move-ins and move-outs, rent changes, activity notes and legal updates in Real Page Assist manager with maintaining tenant’s files consisting of • Lease., • Section 8 and other income certifications., • Incident reports., • Legal correspondence., • Work orders., • Maintaining monthly, quarterly, and yearly reports Building Maintenance & Purchasing • Assist manager and Superintendent with the general maintenance function of the premises, • Tenant room inspections, • Daily, weekly, monthly, yearly checklists of maintenance tasks for use by maintenance staff, • Conduct regular inspection of boiler, elevator, fuel storage tanks (If applicable), sprinkler, standpipes, etc., • Maintaining clear identification of all building systems; for example, plumbing valves, sprinkler standpipes, etc., • Enforce recycling and garbage regulations, • Ensure the Extermination List is maintained and updated monthly, and Contracts are following contract agreements, • Keep orderly and stock maintenance supplies, • Make bank deposits weekly or as needed, • Distribute employee checks, • Collect all rent checks and money orders from rent deposit box and process, • Request quotes for purchases using authorized vendors, • Inspect deliveries, • Review and process invoices for payment Required Knowledge Skills & Abilities • Strong communication skills, math skills and computer literacy, including Microsoft Word, Excel and Outlook, • Emotionally, mentally, and physically able to perform job responsibilities, • Participate as a member of a team to establish and maintain high levels of care, respect for, and communication with tenants and staff, • Working cooperatively with other staff members, • Attend training sessions and conferences as required for enhancement of job skills, • Implementing emergency procedures as necessary, • Assisting with other duties as directed Required and Preferred Education, Experience and Credentials • A minimum of two years of experience working with senior adults preferred, • Associate or bachelor’s degree strongly preferred, • English/Spanish Bilingual preferred PHYSICAL REQUIREMENTS • Must be able to sit, stand, walk, and bend, • Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am - 5pm (35 Hours)

POSITION PURPOSE AND SUMMARY The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Assists GM in training associates on brand standards and job performance expectations., • Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Assists the GM in monitoring in-house guest balances and issuance of refund checks., • Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA., • Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed., • Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness., • Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES • Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities., • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Inspects guest rooms., • Assists with active review and monitoring of social media websites to ensure timely and appropriate responses., • Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors., • Operate the property management system technology., • Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals., • Apply common sense understanding to carry out detailed written or oral instructions., • Oversee/supervise daily activities of 8 to 15 hourly associates., • Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds., • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so., • Occasionally lift and/or move up to 25 pounds., • Frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • The work environment will typically be at moderate to loud noise levels., • Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS • Prior hotel experience is required., • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS • Previous supervisory experience is desired.

POSITION PURPOSE AND SUMMARY The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Assists GM in training associates on brand standards and job performance expectations., • Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Assists the GM in monitoring in-house guest balances and issuance of refund checks., • Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA., • Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed., • Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness., • Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES • Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities., • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Inspects guest rooms., • Assists with active review and monitoring of social media websites to ensure timely and appropriate responses., • Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS, • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors., • Operate the property management system technology., • Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals., • Apply common sense understanding to carry out detailed written or oral instructions., • Oversee/supervise daily activities of 8 to 15 hourly associates., • Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds., • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so., • Occasionally lift and/or move up to 25 pounds., • Frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • The work environment will typically be at moderate to loud noise levels., • Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS • Prior hotel experience is required., • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS • Previous supervisory experience is desired.

Job Description 🌟 Facilities Services Associate Location: New York, NY 10001 Schedule: Mon - Fri 12:30 pm - 9:30 pm Employment Type: Full-time | Onsite We're looking for a reliable, energetic Facilities Services Associate to join our team! If you enjoy hands-on work, take pride in keeping spaces clean and functional, and thrive in a service-oriented environment, this role is for you. As a key member of our facilities team, you will support daily office operations, provide exceptional customer service to employees and clients, and help maintain a safe, clean, and efficient workplace. 🛠️ What You'll DoFacilities & Office Support • Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms, • Set up conference rooms and support company events, • Restock kitchen supplies, pantry items, and copy/printer areas, • Assist with office moves, basic furniture handling, and equipment inventory, • Perform simple repairs; report more complex issues to the Facilities ManagerMailroom & Package Handling, • Receive, scan, sort, log, and distribute incoming mail and packages, • Prepare and process outgoing mail, • Deliver packages throughout the office and maintain accurate tracking records, • Operate postage and mail-handling equipmentFitness Center Support, • Provide coverage in the fitness center as needed, • Restock towels, clothing, and toiletries, • Maintain cleanliness of locker rooms, showers, and restroomsFront Desk & Business Center Assistance, • Answer phones and support clients at the front desk when needed, • Assist with copy/print tasks and conference room setup, • Serve as backup to reception staff✔️ What You Bring, • 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role, • Strong communication skills and a customer-first mindset, • Ability to work both independently and as part of a team, • Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google), • Professional, positive, and reliable attitude, • Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)💪 Physical Requirements, • Ability to stand for long periods, • Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs, • Capability to bend, kneel, walk, and perform hands-on tasks, • Manual dexterity for office equipment (phones, copiers, binding tools, etc.)📌 Additional Details, • Training provided for all responsibilities, • Duties may change based on business needs Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionRegistered Nurse (Scrub/Circulating) Location: Manhattan, New York Position Type: Full-Time Job Overview: We are actively seeking a dedicated and experienced Registered Nurse to join the team. The ideal candidate will have experience as a Scrub Nurse and/or Circulating Nurse. This role provides an opportunity to be part of a patient-focused environment and deliver high-quality perioperative and postoperative care. Key Responsibilities: • Perform preoperative tasks, including patient preparation, verifying identity and procedures, providing instructions, and assisting patients to the OR., • Ensure proper pre-op documentation and conduct admission assessments, reporting any abnormal findings to the Anesthesiologist., • Admit and transfer patients to PACU, monitor post-op patients, take vital signs, and assess patient condition from admission to discharge, ensuring thorough documentation., • Provide post-op instructions to patients and perform follow-up calls, documenting responses in patient records., • Conduct pre-operative calls to patients before the day of surgery., • Maintain crash cart inventory and complete maintenance logs., • Assist scrub technicians with case preparations and supply management., • Support OR operations by providing additional instruments and supplies as needed., • Stay knowledgeable and up-to-date on the functionality and maintenance of equipment and supplies., • Restock units as needed and maintain a clean, safe environment in the admitting and recovery areas., • Maintain required logs (e.g., refrigerator temperatures, crash cart, surgery, narcotics, specimen)., • Facilitate communication between the front desk and OR staff for efficient patient flow., • Adhere to and report any violations of infection control policies, including hand hygiene, glove usage, needle stick prevention, and sterilization practices. Qualifications: • Associate degree or higher in Nursing., • Active Registered Nurse (RN) License., • Current ACLS and BLS certifications (PALS certification is a plus). Compensation & Benefits: • Competitive salary: starting at $50/ hr, based on experience and qualifications, • Medical, vision, and dental insurance., • 401(k) plan., • Commuter benefits. Apply Today: If you are a motivated Registered Nurse ready to contribute to a dynamic healthcare team, we encourage you to apply now!

Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. Our teams combine modern engineering, secure cloud architecture, and emerging technologies including AI/ML to improve customer experiences, operational efficiencies, and mission outcomes. We pride ourselves on being Mission Driven and People Focused delivering emerging technologies seamlessly for our clients. People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Full Stack Cloud Developer to support the Department of Housing and Urban Development’s Office of the Chief Information Officer (HUD OCIO). The Full Stack Cloud Developer serves as a technical leader responsible for designing, architecting, and delivering secure, scalable, cloud native applications. This role will own end-to-end solution delivery across UI, backend services, data, integrations, and AI/ML capabilities. This role requires deep technical expertise, architectural decision making, and the ability to guide teams in modern engineering practices, DevSecOps, and cloud automation. This is a fully remote position supporting a federal government contract that requires a federal background check and NACI clearance. Candidates must reside in the United States. Responsibilities • Lead architecture, design, and implementation of full stack cloud applications using modern frameworks and cloud native services., • Define and enforce engineering best practices, coding standards, and architectural patterns., • Drive system design for scalability, reliability, observability, and cost optimization., • Conduct architecture reviews, threat modeling, and performance tuning., • Produce and maintain technical documentation (designs, test plans, architecture diagrams, deployment/runbooks) in approved repositories., • Build and maintain production grade front end applications using React + TypeScript., • Develop backend services using Node.js, Python (Django/FastAPI), Java (Spring Boot)., • Design and integrate RESTful and GraphQL APIs; implement secure data flows across SQL/NoSQL systems., • Build reusable components, libraries, and shared services., • Architect and deploy applications on AWS, Azure, or GCP using serverless, containers, and managed services., • Implement IaC using Terraform, ARM, or CloudFormation., • Own CI/CD pipelines, automated testing, and secure deployment workflows., • Ensure compliance with FedRAMP, FISMA, NIST 800 53, and federal security controls. AI/ML Integration • Integrate AI/ML capabilities using Azure OpenAI, AWS Bedrock, Google Vertex, or similar platforms., • Build applications using LLMs, embeddings, vector search, and RAG architectures., • Familiarity with AI governance, responsible AI, and data privacy constraints., • Implement prompt engineering, model evaluation, and responsible AI practices., • Collaborate with data teams to integrate AI pipelines and inference workflows. Team Leadership & Delivery • Proven ability to lead technical initiatives and mentor engineering teams., • Mentor junior and mid-level developers; provide technical guidance and code reviews., • Lead Agile ceremonies and contribute to sprint planning, estimation, and delivery., • Support demos, technical briefings, and customer engagements., • Produce high quality documentation including architecture diagrams, runbooks, and design artifacts. Requirements Required Experience and Skills • 7+ years of full-stack development experience with modern cloud platforms (AWS/Azure/GCP)., • Strong proficiency in JavaScript/TypeScript, Python, Java., • Front-end development expertise designing and coding user interfaces with frameworks React.js and React + TypeScript., • Back-end development experience writing server-side logic using Node.js, Python (Django/Flask), Java (Spring Boot), and managing databases PostgreSQL, SQL, NoSQL and ensure secure data handling., • Cloud integration experience using cloud-native services like serverless functions, container orchestration (Kubernetes, Docker), and managed databases. Deploying applications to cloud platforms (AWS, Azure, GCP)., • API and service management experience building and integrating RESTful or GraphQL APIs and connecting third-party services (payment gateways, authentication providers, etc.)., • Security and scalability experience applying best practices for authentication, authorization, and data protection and designing applications to scale efficiently with cloud resources., • Security and compliance experience ensuring applications meet FedRAMP, FISMA, and NIST security standards., • Experience calling AI/ML APIs (Azure OpenAI, AWS Bedrock, Google Vertex, etc.)., • Experience building applications that use Large Language Models (LLMs), Embeddings, Vector search, Chat/completion models., • Experience integrating AI into front-end and back-end workflows, integrating AI/ML APIs into applications, familiarity with LLMs, embeddings, and RAG architectures, and understanding of AI governance, responsible AI, and data handling constraints., • Previous experience in regulated/federal government environments is a plus., • Previous experience supporting HUD OCIO preferred., • Ability to pass required Federal background screening and obtain and maintain both government clearance and customer approval., • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Technical Skills • Languages: JavaScript/TypeScript, Python, Java., • Frontend: React, Angular, or Vue., • Backend: Node.js, Spring Boot, .NET Core, or Django/FastAPI., • API design (REST + GraphQL)., • Data: SQL/NoSQL (PostgreSQL, SQL Server, DynamoDB/MongoDB)., • Cloud/Platform: AWS/Azure, Serverless (Lambda/Functions), containers (Docker, Kubernetes), IaC (Terraform/ARM)., • Cloud networking, IAM, VPC design, load balancing, scaling., • Infrastructure as Code (Terraform, ARM, CloudFormation)., • CI/CD: Azure DevOps, GitLab CI, Jenkins; test automation frameworks., • AI/ML: Building LLM powered features (chat, summarization, classification, agents), embeddings, vector search, and RAG pipelines., • Security: AuthN/Z, secrets management, secure coding practices, FedRAMP, FISMA, NIST 800 53 familiarity Core Competencies • Problem solving, systems thinking, and quality mindset., • Clear written/oral communication with technical and non-technical stakeholders., • Collaboration and accountability in a fast-paced Agile environment., • Bias for documentation, knowledge transfer, and continuous improvement., • Apply Agile practices (Kanban and Scrum) and participate in ceremonies (stand-ups, planning, reviews, retrospectives). Education and Certifications • Bachelor’s in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience)., • Preferred certifications: AWS Solutions Architect – Associate/Professional, AWS Developer – Associate, Azure Developer Associate, and/or CKAD / CKA. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally. Who We Are Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. Our Commitment to Non-Discrimination Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. Notice on Candidate AI Usage Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. To apply for this and other positions with our company, visit: _

Job Description Assistant General Manager - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Assistant General Manager to join our team at the JdV by Hyatt located in Brooklyn, NY. Candidates must have prior hotel management experience and a passion for delivering superior customer service. What You Will Be Doing: • Front desk, housekeeping, engineering, bar and restaurant, • Human resources: hiring, training, coaching and counseling of employees, problem resolution and discipline, • Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance, • Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses The Ideal Candidate: • Must have previous Hyatt hotel management experience, • Must have Food Handlers Certificate, • Must have or obtain FLSD Certificate within 90 days, • Excellent communication and interpersonal skills, • Will work nights and weekends About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description JOB TITLE: Assistant General Manager REPORTS TO: General Manager and Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Hotel Management Staff SUPERVISES DIRECTLY OR INDIRECTLY: All property associates, vendors, consultants, service providers Purpose for the Position: To assist the property general manager in the supervision of the overall operation, sales and marketing, and fiscal operations for the hotel, with a priority focused on the front of the house operations and housekeeping. Duties include but are not limited to, physical asset management, maintenance and overall upkeep, ensuring the highest standards of sanitization and cleanliness, budgeting assistance; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies (if assigned); yield management in manners that maximize the revenue generation and resulting profits; motivating, training and retaining associates; communications with ownership and management company and any other duties assigned by the General Manager and are required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation. Essential Responsibilities: Always provides professional and courteous service. Revenue Management: • Provide the Revenue Management Department with information that includes a market analysis of competitors’ rates by market segment for weekday and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate., • Support sales efforts as directed by the Vice President and the Corporate Sales staff., • Ensure that sales, front office, and reservation staffs are kept informed of rate structure and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions., • Use assigned franchise revenue management system (i.e. MARSHA, OnQ, Opera, IHOTELIER, MARC) to achieve maximum revenue. Financial Results: • Be able to assist the General Manager and department heads to produce the annual budget by forecasting changes in operating expenses and labor cost., • Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards., • Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances., • Protect the Company’s financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions in the absence of the general manager. Also, properly administer company policies and procedures for protecting the safety of guests and associates., • Receive satisfactory scores for internal audits and take action to correct any deficiencies., • Execute company policies and procedures for purchasing. Guest Satisfaction: • Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.)., • Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Directly handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Directly respond to guest complaint letters and comment cards in accordance with company standards., • Manage the 100% guarantee process (if applicable) in accordance with standards and eliminate service issues that result in repeated invocations of the guarantee., • Manage the franchise frequent guest program (guest rewards program) in accordance with franchise/company policies and procedures., • Receive satisfactory scores from franchise or independent satisfaction surveys, (OSAT, GSS, GSI, SALT, Medallia) and RHG’s mystery shopper program, and take action to correct any deficiencies. Associate Satisfaction: • Recruit, select, train, motivate and manage associates whom you have been assigned to deliver guest services and quality products that will lead to achieving goals for revenue and profit., • Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages., • When assigned potential management candidates and trainees, assist in the training and development of these candidates in accordance with Human Resources programs and guidelines., • Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest., • Receive satisfactory scores for associate satisfaction surveys and take corrective action to correct any deficiencies. Maintain acceptable levels of associate turnover. Product Quality: • Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards., • Provide input to the annual capital budget (CAPEX), then assist the management team to manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment., • Manage the preventative maintenance and quick fix programs in accordance with company standards., • Receive satisfactory scores for product quality as measured by franchise or independent inspection results and mystery shopper program and take action to correct any deficiencies. MINIMUM EDUCATION: Bachelor’s Degree in Hotel/Restaurant Management or Business Degree. Equivalent experience is acceptable. MINIMUM EXPERIENCE: 3-5 years as a Rooms Executive or 5 years in a supervisory role in a first-class hotel operation. MINIMUM SKILL REQUIREMENTS: • Must have knowledge of a variety of computer software applications in word processing and spreadsheets – Word, Excel, Power Point and Access., • Must have effective oral and written communication skills., • Must have good analytical skills and decision-making ability., • Must be able to work independently and multi-task, prioritizing as appropriate. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: • Must be physically and visually able to utilize the computer., • Must be able to sit or stand for long periods at a time., • Must have excellent verbal and written communication ability., • Flexible in work hours/days. Must be able to travel., • Must respond to multiple task interruptions to provide service to internal and external customers. While this is intended to be an accurate reflection of the current job, RHG reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical development Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken based on analysis of data; executing determination and/or reporting on events. People: Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment regarding attainment of standards or in selecting appropriate tools, object, materials. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.