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Category/Area of Expertise: Retail Operations Job Requisition: 487085 Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Front End (5151750) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Observe and follow all company policies and established procedures., • Clean Service Desk/Kiosk., • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy., • Assist in special projects and perform other functions as assigned by supervision., • Work within our company's management planning (MPP) guidelines to maintain productivity., • Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Treat all associates with fairness, dignity, and respect., • Perform accurate price check functions., • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials., • Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy., • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages., • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy., • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior., • Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same., • Secure register at all times when leaving it unattended; protect company assets at all times., • Use and maintain equipment in good working order and report problems or malfunctions immediately., • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis., • Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)., • Frequently, perform cashier and/service associate functions., • Perform other duties as assigned QUALIFICATIONS • Effective communication and customer service skills., • Must meet minimum age requirements to perform specific job functions., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Demonstrated ability to perform the technical requirements of the job. PREREQUISUTE TRAINING • Completed Cashier/Service Associate training packet Physical Requirements • Stand 100% of the time with occasional walking short distances., • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator., • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion., • Push or pull up to 75 pounds on occasion., • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level., • Meet established volume activity standards for the position., • Have sufficient visual acuity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Greet all customers and provide them with prompt, courteous service and assistance., • Provide outstanding, friendly customer service., • Record (scan) the purchases of a customer into the cash register efficiently and accurately., • Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures., • Provide customers and associates with refunds in accordance with standard practice., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations., • Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing. Salary range is between $ 16.00 - $22.30 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Retail Operations Job Requisition: 500509 Address: USA-NY-Albany-96 Wolfe Road Store Code: Store 08362 Front End (5151745) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Ensure department associates are properly trained by certified trainers., • Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Front End Communication Board and Task Management., • Observe and ensure compliance with company sanitation, safety, and food safety standards., • Observe and follow all company policies and established procedures. Support and comply with all company safety standards., • Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Ensure that all of the various types of sales transactions and media accepted by the, • store are handled in strict accordance with established company policies and procedures, • including full compliance with any legal requirements., • Supervise the effective operation of the office/service desk/kiosk/front end/bottle room, • (if applicable) to include cleanliness, customer service, and accurate transactions., • Secure office and front-end cash drawers at all times when leaving it unattended;, • protect company assets at all times., • Have a total understanding of labor and productivity reports, scheduling, and ordering., • Follow all Front End department standard practices to ensure efficient operations., • Assist in conducting performance appraisals and service observations in accordance with, • company standards., • Maintain a neat, well-groomed personal appearance at all times and follow company, • personal appearance policy., • Perform cashier and/or bagging functions, as needed., • Perform service desk/kiosk and bookkeeper associate functions, as needed., • Assist in special projects and perform other functions as assigned by supervisor. QUALIFICATIONS • A high school graduate or equivalent preferred., • Strong understanding of store operations and merchandising techniques preferred., • Effective communication, customer service, and selling skills., • Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Strong problem solving skills., • Must meet minimum age requirements. Physical Requirements • Ability to use computers and other communication systems required, performing all job functions., • Perform repetitive hand and arm motions., • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion., • Pull or push up to 75 lbs. on occasion., • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners., • Stand 100% of the time with occasional walking short distances., • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator., • Lift and carry up to 15lbs occasionally., • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level., • Meet established volume activity standards for the position., • Have sufficient visual activity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Promote customer goodwill by role modeling and providing high standards in customer service., • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. Foster a positive and inclusive environment to all associates., • Assist in managing the Front End operations in accordance with established department standard practices., • Assist in managing work schedules to effectively maintain customer service standards and meet associates' personal needs., • Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to train and develop associates to meet the departmental needs. Keep all yearly certification up to date., • Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets., • Supervise performance of all duties and responsibilities of all Front End associates., • Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering regulations and training., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Retail Operations Job Requisition: 498623 Address: USA-NY-Voorheesville-5 Maple Road Store Code: Store 08233 Management (7243705) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Observe and follow all company policies and established procedures., • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy., • Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets, • Assist in special projects and perform other functions as assigned by supervision., • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior., • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times., • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis., • Frequently, perform cashier and/or bagging functions, • Frequently, perform service desk/kiosk and if trained, bookkeeper functions, • Perform all other duties as assigned. QUALIFICATIONS • Effective communication and customer service skills., • Must meet minimum age requirements to perform specific job functions (18 years of age)., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: • Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets, • Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements • Perform repetitive hand and arm motions while standing/walking the majority of the shift., • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion., • Push or pull up to 75 pounds on occasion., • Work in and out of inclement weather when necessary., • Gather up to five shopping carts and push them to designated areas., • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners., • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously., • Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience., • Handle cash pickups and change orders as requested and log as required., • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages., • Provide customers and associates with hassle-free refunds while applying all applicable guarantees, • Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service, • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.60 - $26.20 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

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