General sales manager automotive jobs in New Rochelle, New YorkCreate job alerts

Job DescriptionJob Description: Certified Automotive Service Technician, includes NO CHARGE MEDICAL INSURANCE AND 40 HOUR GAURANTEE FOR ALL TECHNICIANS Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function. The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. Responsibilities: Primary Responsibilities: o Correctly troubleshoot customer concerns using the latest technical tools o Keep up to date with all technical publications o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time o Address all original customer concerns before moving onto additional sales o Inspect every vehicle completely for additional repair needs and that the vehicle is being maintained to factory recommendation o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived o Participate in any Factory, or in-house training programs o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy o Always come to work on time, ready to work, and in a clean uniform Job Requirement:Ideal candidates will have: Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models. Proven track record of achieving or over-achieving goals Outstanding communication skills Professional appearance and work ethic Great attitude with a high-energy personality Superior customer service skills Ability to read and comprehend instructions Ability to exercise good judgement Valid State drivers license and good driving record Required Education: High school diploma or equivalent Must have technical aptitude Compensation: We offer competitive pay, NO CHARGE MEDICAL INSURANCE AND A $) HOUR GAURANTEE, as well as, paid vacation, paid holidays, and a professional work environment. Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. Its Time To Make The Most Important Move Of Your Career! Apply Now! We Would Really Like To Hear From You!

Job DescriptionJob Description: Automotive Finance Manager If you're serious about your career, then rest assured you've come to the right place. You'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future. Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers. The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Sells financing and insurance to customers. Responsible for the attainment and gross production of financial services’ goals and objectives. Reviews customer credit applications. Makes extended service contracts and other owner protection programs available to customers. Assesses profitability to dealership of financing arrangements. Utilizes the menu selling process. Ensures necessary documentation for each deal is complete by utilizing a deal checklist. Maintains Customer Satisfaction scores at or above company standards. Works closely with sales team. Ensures compliance with all laws and regulatory obligations relative to financial services and products. Supports the dealership’s initiative in Safeguard and Transaction compliance programs. Complies with all Safeguard and Transaction compliance rules and regulations. Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations. Oversees completion and submission of all financing documents. Acts as liaison between the customer and the lending institution. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Ensures adherence to F&I reporting requirements of company. Attends weekly manager meetings. Maintains effective employee relations. Promotes and maintains good ESI. Job Requirement: At least '3' years automotive dealership F&I producer experience required Finance and Insurance Management training preferred Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionJob Description: BDC Business Development Manager We are seeking a dynamic and experienced BDC Manager to lead our Business Development Center. The ideal candidate will be a trailblazer in the automotive BDC landscape, eager to drive change and deliver unparalleled customer experiences. This role is pivotal in shaping the future of our customer engagement strategies and requires a professional who is adept at balancing strategic leadership with hands-on execution. Key Responsibilities: Develop and implement innovative strategies to increase sales and service opportunities. Manage daily operations of the BDC, ensuring efficient lead management and customer follow-up. Train and mentor BDC representatives on best practices and advanced communication techniques. Monitor performance metrics, providing regular reports to senior management on BDC effectiveness. Collaborate with sales and service departments to align BDC initiatives with overall dealership goals. Stay abreast of industry trends and competitor strategies to ensure White Plains Honda remains at the forefront of automotive BDC operations. Foster a culture of continuous improvement, encouraging team feedback and implementing process enhancements. Job Requirement:At White Plains Honda, we are committed to an ethos of excellence in automotive sales and service, underpinned by our core values of innovation, customer satisfaction, and forward-thinking leadership in the automotive space. Our mission is to not only meet but exceed customer expectations at every turn, ensuring that every interaction is memorable and positive. Our dedicated team of passionate employees is committed to understanding each customers' needs and offering personalized service that leaves them feeling valued and understood. Unlike “old school” dealerships, we embrace innovation at WPH – leveraging exceptional technology and efficient processes that make our jobs easier and our customer’s experiences better. Join our engaging and dynamic team today! Qualifications: Proven experience as a BDC Manager or similar role in the automotive industry. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills, with a focus on customer service. Proficiency in CRM software and understanding of data analysis and reporting. Innovative thinker with a passion for evolving the automotive BDC space. Commitment to White Plains Honda's mission and vision, with a drive to contribute to our success story. What We Offer: Competitive salary and performance-based incentives. Opportunities for professional growth and advancement. A supportive and collaborative work environment. Comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, and paid time off. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionJob Description: Automotive Customer Service BDC Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment., • Making outbound calls, • Log all Customer comments., • Schedule follow-up contact if no appointment is made., • Contact Customers using scripts to schedule appointments for Sales and Service., • Confirm scheduled appointments., • Post scheduled appointments on appointment board in BDC., • Reschedule no-show Customer appointments., • Follow up with Sales or Service Department to determine if appointment was kept and the outcome., • Schedule future contact as needed., • Purify and update Customer changes in database., • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact., • Contact Customers based on current marketing initiatives., • Respond to Customer website requests., • Contact Internet Customers via email and phone to schedule an appointment., • Follow up on Internet Customer emails according to a pre-determined timeline., • Notify necessary departments when an appointment is scheduled., • Assist with other duties, as assigned., • Ability to meet or exceed monthly goals. Job Requirement:QUALIFICATIONS: • High School Diploma or equivalent., • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable., • Previous experience with the process of the scripts, power tracks, and alternative choices., • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer., • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently., • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required., • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory, • Ongoing company-wide training, • Strong company reputation, • Growth opportunities, • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!

Job DescriptionJob Description: The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold. Duties And Responsibilities: Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads • Maintain and increase ROI levels set by the company, • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products, • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions, • Be proficient in dealing with customers via telephone and email, • Measure and maintain performance levels set by the company, • Compile all necessary reports on a timely basis, • Manage employee schedules and time clock reporting for payroll, • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus, • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel, • Effectively utilize CRM and Lead Management tools, • Install processes and train employees, • Be knowledgeable about sales process, business philosophy, and products, • Knowledge of office practices and administrative procedures, • Train staff all processes, • Will follow behavioral expectations consistent with the Company's visions/values Job Requirement:Qualifications: • Previous dealership experience required, • Must have sales experience, • Must have flexible availability, • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications, • Ability to work in call center environment, • Ability to organize and handle multiple tasks with flexibility When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionJob Description: Parts Wholesale Advisor Parts Counter Person Our Dealerships seeks a full time, motivated, Parts Wholesale Advisor Counter Person to enhance our service team! - Do you thrive in a fast-paced environment where you have unlimited career potential? - Are you an enthusiastic individual who wants to work for a mission driven company? - Do you have a desire to Succeed! Then our Company is the right fit for you! We are seeking a Parts Wholesale Advisor to join our professional team. As a Wholesale Parts Advisor, you will handle incoming phone calls, assist customers on the retail counter as needed, solicit/develop wholesale accounts, process all wholesale orders both online and via phone, coordinate deliveries/pick-ups and parts drivers. Experienced Wholesale Parts Professional Job Requirements: This position requires dealership parts sales experience as well as excellent phone and communications skills, dependability, attention to detail and outstanding customer relations. This is an opportunity to grow into a management position Parts Wholesale Advisor Duties Include but are not limited to: Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer. Answer phone calls, providing price quotes and other information. Set up orders for daily shipment, delivery, or pick up. Verify 'will call' and 'back order' files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone. Order parts not in stock if. Answer wholesale parts phones. Be friendly, professional and efficient when working with all customers, both on the phone and in person. Provide the same high level of service to the other dealership departments as is given to other customers. Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager. Keep your work station and area clean and uncluttered. Advise Parts Manager when areas of the department are not in satisfactory condition. Keep current on new products and product updates. Participate in all training programs that are made available. Participate with the Parts Manager in maintaining a Lost Sale Tracking program. Clean computer terminals and printers daily. Must be insurable by company insurance carrier. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Job Requirement:up to $50,000 depending on experience Automotive Parts Counter Qualifications: Must be a customer-oriented, self-motivated team player One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting. Must be computer literate High School Diploma or GED required Must be available to work a flexible schedule that will include some evenings and Saturdays Must have a valid driver's license and few to no points on driving record. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job Description BASIC FUNCTIONS Mid-level position. Performs counterfeit lab testing and visual inspection of various commodities including, but not limited to, electromechanical and electrical devices, electronic components, aircraft parts and hardware. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Visual and dimensional inspection of all product, including corresponding documentation received into CTG facility, • Prepare and complete all necessary documentation (records) for reporting acceptance/rejection of items inspected and/or tested., • Ability to complete a full analysis on all EEE Devices within the Laboratory, • Ability to operate all test equipment within the Laboratory Department, • Identify nonconformity to provide data to Quality Manager., • Ability to communicate, document and report all nonconformity within internal system and direct supervisor., • Ability to conduct work as assigned by senior management., • Ensure daily tasks and priority inspections are completed ensuring all stock sales are completed for the day., • Ability to understand industry traceability and documentation requirement as required for each industry, • Ability to evaluate and differentiate between various commodity types., • Review and implement detailed inspection reports to provide all information regarding product testing and inspection, • Compile, review data and complete test reports IAW CTG Standards, • Ability to use general inspection gages, Ex. Calipers, Micrometers, etc., • Ability to understand and decipher basic blueprint, data sheet, technical sheet requirements., • Must possess the ability to verify products fit, form and function by utilizing the appropriate gages to identify conformity., • Ensure First Article Inspection requirements are done in accordance with AS9102 and customer requirements., • For source conducted first article inspection, utilized tools, equipment as appropriate to conduct GD&T for inspection reports., • Complete AS9102 or equivalent or customer source designated reports for all First Articles and Source Inspections., • Comply with all requirements of the AS9120, ISO 9001, ASA-100, and IDEA QMS 9090 Quality Management System and criteria of CCAP-101, AS6081, AC7402 and ANSI/ESD-S20.20 STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Daily throughput (inspections/Lab steps completed), • Quality Issue detections (Incoming NCM ), • Outgoing Quality (customer Escapes), • IDEA Certification and knowledge implementation, • Use of GD&T and FAI knowledge for timely FAIR completion, • Issue communication, • Daily 6S/ESD/FOD policies followed, • Ability to find datasheets/drawings information on CTG Systems, • Diversity of inspections (EC/EM/HA/Hardware/etc), • Achieving CQI certification EDUCATION / EXPERIENCE / COMPENTENCY • High School Diploma or equivalent with a minimum of 2 years’ experience performing in-process and final inspection preferably in a machining, automotive or aerospace business, • Must be proficient in English, both written and verbal communication skills, • Good arithmetic skills are required, • Mechanical aptitude desired, • Ability to correctly use and interpret basic measuring tools including weight gauge, micrometer, caliper scale (linear), gauge blocks, thread gauges, and comparative standards Basic proficiency of Microsoft Excel and Word, • Independent; can work with limited supervision and direction, • Must complete IDEA-ICE-3000 Certification within 6 months of hire., • Able to pass internal testing and training to meet internal requirements, • ASQ CQI certified or must completed certification within 1 year of accepting position, • Strong Electronics inspection knowledge preferred, • Must demonstrate acceptable vision requirement.