VP, E-COMMERCE
hace 9 días
New York
Job Description FULLBEAUTY Brands™ is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products. POSITION SUMMARY: We are seeking a high-impact Vice President of E-Commerce to own and drive the digital performance of our entire brand portfolio. This is a P&L-minded business leadership role — you are accountable for e-commerce results across every brand, every season, every day. You will serve as the chief architect of our web growth strategy, own each brand's digital go-to-market execution, and set the performance standard for the organization. PRIMARY RESPONSIBILITIES: Business Leadership & E-Commerce P&L Ownership • Own e-commerce performance across all brands as a true business leader — accountable for revenue, conversion, traffic, AOV, and customer lifetime value in a DTC-led company where digital is the primary engine of growth., • Set the multi-brand digital vision and translate it into a rigorous, data-driven roadmap; hold yourself and the organization to measurable outcomes across every property, every season., • Think and act like a GM: monitor performance daily, identify risks and opportunities in real time, and make rapid, high-quality decisions that protect and accelerate the business., • Drive continuous site optimization through A/B testing, funnel analysis, and iterative experimentation — always moving the needle on conversion and engagement, never satisfied with the status quo., • Serve as the business authority on Salesforce Commerce Cloud — driving platform strategy, governing roadmap prioritization, and partnering with IT on architecture decisions that enable scalability., • Champion the full utilization of SFCC capabilities, ensuring the team extracts maximum value from platform features including promotions, catalog management, and storefront performance., • Own the end-to-end digital go-to-market plan for each brand in the portfolio ensuring every brand shows up online with the right product, the right message, and the right offer at the right moment., • Drive promotional strategy and calendar execution across all brands; partner with Merchandising and Planning to ensure promotional activity is commercially sound, brand-appropriate, and optimized for digital conversion., • Contribute to marketing execution — translating key seasonal, cultural, and customer milestones into high-impact digital campaigns that are consistent with brand positioning and tuned for performance., • Build and execute a sophisticated personalization strategy — leveraging customer data, behavioral signals, and segmentation to deliver relevant, high-converting experiences at every touchpoint., • Partner with digital marketing, creative, and merchandising to develop a content and experience framework that feels personal across all brand identities within the portfolio., • Command the full analytics stack — from site behavioral data to business performance metrics — extracting actionable insights that directly shape strategy and investment decisions., • Present confidently and frequently to the C-suite and executive leadership, translating complex data into clear narratives with concrete recommendations., • Establish a culture of measurement within the team; every initiative starts with a hypothesis and ends with a performance verdict., • Lead, inspire, and grow a large, high-performing e-commerce team — setting a high bar for output, urgency, and accountability while investing genuinely in people's development., • Build a team culture that is entrepreneurial, analytically sharp, and relentlessly focused on the customer., • Attract top talent; identify gaps and elevate the team's capabilities through coaching, mentoring, and strategic hiring., • Form a high-performance triad with the Head of Digital Experience (UX/UI), Head of Digital Marketing, and Head of Data Analytics — these are your closest strategic partners; their work directly amplifies your impact and vice versa. Build relationships grounded in shared goals, clear ownership, and mutual accountability., • Operate as a trusted, influential partner to heads of Merchandising, Planning, Finance, IT, and Creative — aligning priorities, removing roadblocks, and driving shared outcomes at pace., • 10+ years of progressive e-commerce leadership, including P&L or revenue ownership in a DTC-led retail environment — you have been accountable for business results, not just channel metrics., • Demonstrated experience managing digital go-to-market planning across multiple brands or concepts — promotional calendars, moment marketing, product launches, and brand positioning online., • Deep, hands-on expertise with Salesforce Commerce Cloud — you know the platform and lead strategic decisions around it with authority., • Proven track record of driving meaningful, sustained improvement in core web KPIs: conversion rate, revenue per visit, AOV, and customer retention., • Expert-level analytical skills — you are fluent in web analytics platforms (Adobe Analytics, Google Analytics), can build a business case from raw data, and know how to separate signal from noise., • Proven ability to work in tight strategic partnership with UX/UI, digital marketing, and data analytics leaders — leveraging their capabilities to drive your own commercial outcomes., • Experience designing and scaling personalization programs that deliver measurable impact on customer engagement and revenue., • Demonstrated ability to lead large, diverse teams — you set direction, develop talent, and drive results through others without losing pace., • A track record of operating effectively in matrixed, cross-functional environments — you earn influence through results and relationships, not just authority., • Polished executive presence with the ability to communicate complex analyses and strategies clearly and persuasively to the C-suite., • Undergraduate degree required; MBA or advanced degree preferred., • Competitive Health Benefits (Medical, Dental & Vision), • Employer HSA Contribution, • 401K Match, • Employee Assistance Program, • Hybrid Work Schedule (Corporate), • Business Casual Attire, • Wellness Initiatives, • 30% Associate Merchandise Discount Across our Family of Brands, • Employee Discount on Travel, Cell Phone Plans and More, • Generous Paid Time Off Program, • Promote From Within Culture, • Commitment to Being an Equal Opportunity Employer, • Life Insurance Benefits