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  • Multi-Unit General Manager
    Multi-Unit General Manager
    hace 6 días
    $65000–$75000 anual
    Jornada completa
    New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 3+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to multi-task and thrive in a fast-paced environment PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$75,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Restaurant General Manager
    Restaurant General Manager
    hace 16 días
    $80000–$90000 anual
    Jornada completa
    Manhattan, New York

    We are looking for a leader who can oversee operations, maintain high standards, and bring consistency across multiple restaurants. We are a growing restaurant group operating multiple high-volume locations in the West Village. We are looking for a strong, hands-on General Manager to oversee operations across all restaurants. This role is focused on team leadership, service standards, scheduling, and overall operational execution, with limited administrative responsibilities. What You’ll Do Team Leadership • Oversee staff across multiple locations, including front-of-house teams and overall daily operations, • Manage captains and supervisors to ensure strong leadership at each restaurant, • Maintain discipline, accountability, and professionalism across teams, • Scheduling & Labor Control, • Build and manage weekly schedules (7shifts), • Optimize staffing based on business levels, • Control labor cost through effective scheduling, • Adjust staffing in real time when needed, • Operations & Service Standards, • Ensure consistent execution and high standards across all locations, • Monitor service flow, organization, and overall guest experience, • Support teams during service and resolve operational issues, • Conduct regular walk-throughs of all areas to ensure standards are maintained, • Compliance & Organization, • Maintain standards aligned with New York City Department of Health and Mental Hygiene, • Ensure cleanliness, organization, and proper procedures are followed at all times, • Keep all locations inspection-ready, • Training & Development, • Train and coach staff across locations, • Develop strong team leaders and maintain a consistent culture, • Identify performance issues and take action when needed, • Light Administrative Responsibilities, • Review labor performance and operational metrics, • Participate in hiring and team structuring, • Communicate regularly with ownership on performance and needs (No payroll or heavy administrative work required) What We’re Looking For • 5+ years as a GM or senior restaurant manager (NYC experience preferred), • Strong leadership presence and ability to manage teams, • Experience in high-volume, fast-paced environments, • Strong understanding of scheduling and labor control, • Organized, detail-oriented, and hands-on, • Ability to oversee multiple locations, • Compensation, • Salary: $80,000 – $90,000, • Important This is a hands-on operational role across multiple locations, requiring regular presence in the restaurants and strong involvement with the teams.

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