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  • Receptionist / Administrator
    Receptionist / Administrator
    4 hours ago
    Full-time
    West Babylon

    📍 Long Island, NY – Sunrise Hwy Area 💼 Full-Time / Part-Time Available We are a fast-growing DMV & Multiservice office looking for a motivated, professional, and organized receptionist/customer service representative to join our team immediately. If you have experience handling DMV paperwork, registrations, title transfers, plates, insurance transactions, or dealership paperwork — we want to hear from you. Responsibilities: • Assist customers with DMV transactions, • Process registrations, title work & plate transfers, • Answer phones and schedule appointments, • Handle customer payments & receipts, • Maintain organized paperwork and files, • Provide excellent customer service in a fast-paced environment Preferred Experience: • Knowledge of NY DMV procedures, • Experience working at a dealership, DMV service, insurance office, or registration agency, • Bilingual is a PLUS (English/Spanish or Haitian Creole preferred), • Strong communication and computer skills, • Reliable, punctual, and professional appearance *NO EXPERIENCE NEEDED* What We Offer: • Competitive pay based on experience, • Opportunity to grow with a new expanding business, • Friendly work environment, • Consistent hours available We are looking for someone who is dependable, detail-oriented, and knows how to keep things moving efficiently while making customers feel welcome. 📩 To Apply: Please respond with your: • Name, • Phone Number, • Resume or work experience, • Availability Serious inquiries only. Immediate hire available for the right candidate

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  • Client Manager - HVAC Services
    Client Manager - HVAC Services
    28 days ago
    $60000–$65000 yearly
    Full-time
    Bohemia

    Client Manager - HVAC ServicesRetail Mechanical Services is seeking a dedicated Client Manager to lead a team of 1-2 Coordinators/Sr. Coordinators. This role is crucial for ensuring precise work order execution and consistently exceeding client expectations within the HVAC sector. We are looking for a proactive professional with a strong background in HVAC customer service to join our growing team. Key Responsibilities: • Supervisory Oversight: Train, guide, and coach direct reports on work order procedures and client expectations. Provide regular feedback, conduct performance evaluations, assign workloads, address escalated situations, and facilitate one-on-one meetings., • Client & Vendor Relations: Act as a primary problem-solver for clients, coordinators, vendors, and accounting. Build strong vendor relationships to secure critical updates, quotes, and assets., • Communication & Workflow Management: Master multi-channel communication, ensuring prompt call responses, client updates, and a 24-hour email response commitment. Strategically assign work orders, manage follow-up queues, and streamline communication by managing distribution emails and processing quotes efficiently. Ensure seamless handling of weekend calls and work order distribution., • Financial Acumen: Confidently negotiate and manage finances, focusing on project profitability and resolving billing discrepancies., • Team Collaboration: Foster a collaborative spirit by communicating effectively with all staff, leading productive meetings, and sharing on-call responsibilities to demonstrate dedication to client service and teamwork. Required Skills & Abilities: • Proficiency in Microsoft Office Suite., • Adaptability to new software and systems., • Accurate data entry with strong attention to detail., • Excellent time management and organizational skills., • Ability to prioritize tasks and meet deadlines., • Comfortable with multitasking and independent work., • Effective written and verbal communication skills., • Minimum of 2-3 years’ experience in a similar role, specifically with a background in HVAC Customer Service., • Experience with work order management and client relationship management is a plus., • Previous accounting or administrative experience (preferred). Physical Demands & Work Environment: • Primarily involves sitting at a desk with extensive computer use., • Frequent reaching, bending, and twisting for office tasks., • Occasional lifting and carrying of moderate weight (up to 25 pounds)., • Requires extensive use of close vision, distance vision, and focus adjustment., • Work is conducted in a standard office environment with typical background noise. Benefits & Perks: Retail Mechanical Services is committed to providing a supportive and rewarding work environment. Our comprehensive benefits package includes: • Exceptional Work Culture valuing innovation and collaboration., • Work-Life Harmony with flexible schedules., • Comprehensive Medical, Dental, and Vision Coverage., • Generous Paid Time Off (PTO) and Paid Holidays., • Robust 401k with Company Match., • Life Insurance (after one year of employment) and Flexible Spending Accounts (FSA). Equal Opportunity Employer: Retail Mechanical Services is an equal opportunity employer committed to diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We maintain a drug-free workplace and may conduct background checks. Employment is at-will. Work Location: In person, Bohemia, NY 11716

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