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Guest services manager jobs in Massapequa, New YorkCreate job alerts

  • Restaurant Manager
    Restaurant Manager
    6 hours ago
    $66300–$85000 yearly
    Full-time
    Massapequa Park

    Position & Perks: Join the Ramen Craze! NEW LOCATION COMING SOON TO MASSAPEQUA PARK! The Restaurant Manager is responsible for overseeing front- and back-of-house operations, ensuring guest satisfaction, maximizing profitability, and maintaining compliance with company policies and food safety standards. This leader sets the tone for culture, accountability, and operational execution. About JINYA Ramen Bar JINYA Ramen Bar is a contemporary Japanese dining experience known for slow-simmered ramen broths, authentic flavors, and a vibrant guest atmosphere. We are committed to operational excellence, culinary integrity, and delivering exceptional hospitality at every touchpoint. We are seeking results-driven Restaurant Managers to lead daily operations, develop high-performing teams, and drive financial performance while maintaining the brand’s service and quality standards. Responsibilities: Operations Management • Oversee daily restaurant operations to ensure efficiency and consistency, • Maintain JINYA brand standards in food quality, presentation, and guest service, • Monitor service flow and resolve operational challenges in real time, • Ensure compliance with health, safety, and sanitation regulations Financial Performance • Manage P&L performance, labor costs, and controllable expenses, • Analyze sales reports and identify opportunities to increase revenue, • Implement cost control measures and inventory management systems, • Drive local store marketing initiatives and community engagement Team Leadership & Development • Recruit, hire, train, and develop team members, • Coach supervisors and shift leaders to improve performance, • Create schedules that optimize labor efficiency and service quality, • Foster a positive, high-accountability team culture Guest Experience • Ensure consistent delivery of exceptional hospitality, • Address and resolve guest concerns professionally and promptly, • Build repeat business through strong guest engagement Qualifications: • 1-3 years restaurant management experience in specific roles., • Experience in full-service dining preferred., • Strong interpersonal skills., • Team building skills., • Ability to use discretion in providing direction to others., • Ability to develop and maintain effective working relationships., • Ability to lead a team and communicate efficiently., • Must thrive in a fast-paced work environment., • Must have a strong work ethic and accountability., • Exceptional time management and organization skills., • Ability to provide exceptional guest service that exceeds expectations., • Ability to work evenings, weekends, and holidays., • Able to travel out of state for concept training (New Jersey with 2 weeks in Calfornia) We offer comprehensive benefits designed to support your success and well-being: • Quarterly bonus opportunities, • Medical, dental, and vision insurance, • Life insurance and disability coverage, • Domestic partner benefits, • Flexible spending accounts (health & dependent care), • 401(k) with company match, • Paid time off, • Dining discounts, • Most locations are closed on Thanksgiving and Christmas

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  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    $11.35 hourly
    Full-time
    Uniondale

    We are a family-owned Italian restaurant group with over 20 successful locations and are excited to expand to Westbury, NY. We are currently seeking professional, experienced servers to join our opening team. Both full-time and part-time positions are available for qualified candidates who are passionate about hospitality and delivering excellent guest experiences. Position: Server / Waitstaff Employment Type: Full-Time and Part-Time positions available Qualifications: • Previous serving experience required (Italian dining experience preferred), • Strong customer service and communication skills, • Ability to work in a fast-paced, high-volume environment, • Professional appearance and positive attitude, • Strong teamwork and time management skills, • Flexible availability, including nights, weekends, and holidays, • Provide exceptional service to guests throughout their dining experience, • Take accurate food and beverage orders and relay them to the kitchen, • Maintain thorough knowledge of menu items, ingredients, and daily specials, • Ensure guest satisfaction and promptly address any requests or concerns, • Maintain cleanliness and organization of assigned sections, • Work collaboratively with front-of-house and kitchen staff, • Extensive knowledge of Italian food & ingredients in Italian American fare, • Competitive pay plus tips, • Consistent scheduling in a well-established restaurant group, • Supportive, family-oriented work environment, • Opportunity for growth and advancement within a multi-location company

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  • Panera Bread Manager
    Panera Bread Manager
    6 hours ago
    $55459–$70000 yearly
    Full-time
    Bellmore

    Position & Perks: Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities: What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Ensure compliance with company policies and all local, state, and federal regulations People and Culture Leadership • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance Business and Financial Management • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Protect company assets and maintain strong operational controls Community and Brand Engagement • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications: • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

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