Trabajos guest services manager en Tampa, FloridaCrear alertas

Job Description Job Purpose: The Chef Manager is responsible for supporting the direction and delegation of duties, and performance results under the directives of the District Manager and the operations team. The Chef Manager is responsible for managing the culinary and kitchen operations staff, and the overall compliance with HACCP, Food Safety and D365 specifications associated with Air Culinaire Worldwide food production orders. They will facilitate and in a hands-on manner, direct and coordinate the physical duties and orchestration of Air Culinaire activities and job functions in support of his or her District Manager. The Chef Manager conducts these duties and initiatives in a manner that’s aligned and compliant with company policy and procedures and verifies his or her markets qualitative and financial P&L performance and scheduled profitability. The Chef Manager will drive all performance and efficiency standards within the market and assist the District Manager and his/her team in achieving the company’s mission and operational The Chef Manager will be an on-site problem solver in the event of situations arising that requires immediate action, and the Executive Chef will be the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost. The Chef Manager will also be directly accountable for the execution of local sales and promotional efforts, client engagement, personal relationships, and outstanding customer service and client loyalty performance standards. The Chef Manager will actively participate in promotional activities and client facing relationship building efforts that result in enhancements to revenue, quality, world-class Guest Service, and employee/customer relations. Responsibilities and Associated Duties: Under the direction of the District Manager, the Chef Manager will be responsible for managing the quality of work performance of the team while supporting global communications, operations standards and delivery of business functions in his or her market, to meet the demands of our clientele, as well as the market performance expectations of Air Culinaire; this includes assurance of performance standards, product specifications, accuracy, training and upholding the culinary expertise required in all kitchens. The Chef Managers primary responsibility is to manage all aspects of the kitchen and culinary staff. In addition, the Chef Manager will manage the kitchen food purchasing, specifications, labor and culinary operations to achieve the highest quality of cuisine and profitability while maintaining Air Culinaire Worldwide Standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Chef Manager will support the District Manager, and Senior Director of Operations and Sales team to consistently communicate, report, collaborate and adhere to procedures to deliver exceptional guest experiences to every client within the Air Culinaire system. ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Measures of Success: • Sales & Service Goals- success will be measured using the “Local Sales Plan”, which are established by the Sales team annually, just prior to the new Fiscal Year starting which include:, • Recruit new top performing team members as well as directing new Catering Revenue Streams and Aviation Catering Clients – New Sales & Service Opportunities directly or through Catering Specialists & Sales team., • Specific Job Responsibility Performance through communication, collaboration and attendance of all required meetings, training sessions and succession planning initiatives, • Stellar Guest-Customer Service & Achieving Monthly Reports & Operational Success in Minimum Standard Performance ratings., • Integrity & Accountability in Service, Communication, Client Relations & Revenue Generation Performance Metrics, • Entrepreneurial Spirit, • Teamwork & Team Building Commitment to consistently improve local operational performance & standards. Knowledge, Experience and Skill Requirements: • Responsible for supporting District Manager’s operational directives, kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements., • Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services., • Manager is to be compliant with State labor law on the employee’s right to take a meal break, and a rest break, where applicable. Required documentation is to be completed and maintained per labor law and/or company policy., • Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records., • Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately., • Responsible for supporting the District Manager in maximizing the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets., • Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer communication, relations, satisfaction, and timely delivery., • Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures., • Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services., • Supports District Manager in Investigating and resolving food and service-related complaints and Process Events, • Manages the HACCP, health and safety regulations standards required in their market., • Assists District Manager in communicating, implementing, and enforcing corporate policies and procedures., • Supports District Manager in Sales & Marketing initiatives as directed by the Company., • Supports District Manager in communicating and maintaining client relationships with local client base., • Directly manages and enforces Air Culinaire’ s Standard Operating Procedure (SOP) as the primary operations document while business operations. The SOP contains specific procedures that provide consistent service levels for clients, as well as provides internal communication/reporting timelines and methods., • Report timesheets, operations checklists, and operational performance reports for DM, for all personnel as needed for operations and payroll purposes. Requirements: • A culinary degree or equivalent experience in a professional kitchen environment within catering or fine dining establishment is required., • A current Serve Safe Food Handling Certificate and Allergen Certificate., • Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential., • Other required experience includes food and equipment safety as well as strong knowledge of food production., • Individual must possess excellent verbal and written communications skills, as well as be proficient in email, internet use, and basic office software programs., • Must have demonstrated the ability to manage and maintain customer accounts, as well as pay attention to detail., • Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, disciplining, performance reviews, cross-training and employee development., • The Chef Manager must have an excellent driving record and valid driver’s license and be able to pass a FAA on-ramp security clearance and pre-employment and random drug and alcohol screenings. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide, • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

HYATT TAMPA DOWNTOWN Job Description Job Title: Assistant General Manager Job Summary: The Assistant General Manager is responsible for the daily leadership and operational oversight and the hotel. In addition, the Assistant General Manager is responsible for supporting the General Manager in overseeing the following but not exclusive to: all management responsibility for hotel operations including profitability, guest services, quality and maintenance of the property, revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Assistant General Manager is expected to meet and exceed all departmental financial responsibilities. Provide the highest level possible of guest relations and customer service. Responsible for organization, cleanliness and maintenance of the hotel. • Ability to lead various hotel teams, • Ability to work in a fast-paced, high-stress environment, • Attention to detail, • Excellent written and verbal communication, • Knowledge of all hotels operating procedures, • Critical-thinking and problem-solving skills, • Ability to manage several budgets, • Excellent customer service and interpersonal skills Job Duties: • Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts., • Develop and implement controls for expense management., • Ensure staff is utilizing labor management tools to schedule and control labor costs., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis., • Tour the operational department’s daily making adjustments as needed via department head, • Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, and available supervisors., • Ensure that all department heads maintain budgeted productivity levels establish by HRIL/MWTH, as well as maintaining a standard checkbook accounting procedures., • Ensure that training in service standards is taking place in each department on a regular basis., • Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation., • *Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Assist the GM with forecasting monthly the hotel’s financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast., • Prepare and conduct all management interviews and follow hiring procedures according to hotel standards., • Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff., • Ensure that all employees receive fair and equitable treatment according to hotel standards., • Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit., • Stay visible in the public areas during peak times, greeting guests and offering assistance as needed., • Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies., • Complete required corporate training modules and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. • Develop and enhance operational SOP’s., • Provide leadership oversight on special projects, transitions and new property openings, • Act as the liaison with the property owners/asset managers ensuring proper and proactive communications., • Gain a thorough understanding of ownership agreements for the property, including but not limited to, management, partnership, operating, performance hurdles, inventive fees and franchise agreements., • Ensure management agreement obligations are met; initiate and participate in owner meetings., • Review and understand ownership needs and expectations on an ongoing basis; ensure no owner is surprised by communications from the property or corporate associate., • Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures., • Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies., • Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and/or termination when appropriate of staff members., • Comply with attendance rules and be available to work on a regular basis., • Responsible for the hotel operation in the absence of the General Manager., • Note: Other duties as assigned by General Manager Requirements: • Minimum 5 years of management experience., • Bachelor's degree or equivalent work experience, or a combination of education and experience., • Computer literacy and financial management required., • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning., • Able to resolve guest, supervisor and associate conflicts., • Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results and operational effectiveness., • Excellent communication skills with owners, associates and guests. Strong motivator with a positive, approachable personality., • Demonstrated skill to multi-task, follow through, and re-prioritize as necessary to ensure deadlines are met., • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public., • Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc., • Ability to reconcile differences in data., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist., • Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form., • Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style., • Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel/Power Point, HRIS and other software as required

Job Description We are seeking a Restaurant Shift Leader to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: • Supervise and coordinate all culinary activities, • Oversee guest services and resolve issues, • Ensure a high quality of ingredients and food preparation, • Train and manage kitchen personnel, • Create and adjust staff schedules to meet restaurant needs, • Previous experience in food service or other related fields, • Strong leadership qualities, • Ability to thrive in a fast-paced environment, • Excellent written and communication skills POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business., • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures., • Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth., • Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements., • Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner., • Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM., • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule., • Actively participates in all Public Safety Foundation initiatives., • Represents Firehouse Subs® in a professional, positive manner at all times., • Communicates effectively to the GM/Owner any and all issues that may impact our business., • Able to work on their feet for up to 13 hours at a time., • Able to lift up to 50 lbs. The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: • Hearty and Flavorful Food, • Heartfelt Service, and Job Types: Full-time, Part-time Benefits: • Flexible schedule, • Day shift, • Evening shift, • Morning shift, • Day Shift (Preferred), • Night Shift (Preferred), • Overnight Shift (Preferred)

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Job Summary At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about cocktails, wine, food, and hospitality and who are dedicated to providing a consistently outstanding service experience. We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Bartender Duties and Responsibilities: • Product & cocktail knowledge is a must, • Ensure that all beverages are prepared to maintain the quality standards consistently at all times as mandated by the General Manager., • Prepares and serves alcoholic and non-alcoholic drinks consistent with our standardized drink recipes., • Learns and knows the menu and how to pair drinks with the food that is offered., • Record food and drink orders accurately and in a timely fashion after receipt into Point of Sale., • Accept guest payment, process credit card charges and make change (if applicable)., • Wash and sterilize glassware., • Prepare garnishes for drinks., • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages., • Clear and reset tables in the bar/ lounge area., • Restock and replenish bar inventory and supplies., • Make recommendations and answer questions regarding food and beverage., • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas., • Receive and serve food orders to guests., • Report all equipment problems and bar maintenance issues to the restaurant manager., • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor., • Demonstrate proficient food knowledge., • Demonstrate proficient beverage knowledge (Liquor, Wine, and Beer)., • Perform all duties while following all health department sanitation requirements., • Must be able to lift 40 lbs., • Bartending experience (preferred, but not required), • Neat appearance, • Willingness to learn, • Open attitude to a unique way of doing things, • Able to work well with others, • Ability to work well under pressure, • Multitasking, • Memorization skills, • Personable and able to interact with guests, • Attention to detail Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 20% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 20% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 20% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 10% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Family Meal and/or $3 Discounted Meal per shift, • Custom Packaging Health Plan Options with Tenured Based Employer Contribution, • Health, • Dental, • Vision, • Tenured Anniversary Pay for maintaining full-time status (5 days up to 20 days paid annually), • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR c0etMWj2GR

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry? As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities This position is responsible for maintaining close ties and high levels of satisfaction with targeted Guests, in order to generate incremental gaming revenues. Essential duties include, but are not limited to: • Maintains relationships and markets our gaming products and amenities to valued Guests., • Greets Guests in the casino and participates in social events and special promotions., • Issues Player’s Club cards and promotes the program and related promotions., • Increases the growth of gaming revenues through development of a targeted Guest base., • Updates Guest history for future visits., • Ensures the protection of Guest’s rewards and credit lines., • Effectively handles Guest complaints and discrepancies in an efficient and courteous manner., • Provides special services to include food, beverage, transportation, cross-property events and Player’s Club programs., • Responsible for marketing to predetermine active and inactive Guests by mail and phone to further develop brand loyalty and visitation to the casino and reports results of each., • Assists in the development of incentive programs, host goals, special events and marketing programs., • Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information., • Keeps informed of competitive promotions., • Responds to Player’s Club letters and Guest service survey results and communicates that information to the appropriate department manager., • Safeguards the confidential nature of all departmental and general property records., • Other duties as assigned. Qualifications • 3 years of experience as a Casino Host required, • High school diploma, GED or equivalent required, college degree preferred., • Must be computer literate and proficient with MS Office, Word, Excel, and Outlook., • Fluency in languages other than English is preferred., • Experience in casino and/or hotel environment required, • Experience in gaming machines and/or table games required, • Must have excellent interpersonal communication skills, team building and problem solving skills., • Ability to deliver a service level that creates an atmosphere that makes our Guests want to return, giving each Guest a positive, memorable entertainment experience., • Conducts themselves in accordance with all Gaming Commission Regulations, Seminole Tribe of Florida, and Player Development departmental policies and procedures., • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals., • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. Must be able to tolerate stress related to serving customers in a high-pressure environment., • Must be able and willing to work any shift, to include working evenings, weekends, and holidays, as well as long hours, when necessary, • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • Must be able to continuously maneuver around office and property, often standing for long hours. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #gotoworkhappy

Job Description Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties • Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service, • Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures, • Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest’s satisfaction, • Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction, • Address guest concerns and complaints professionally, escalating issues as necessary, • Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures, • Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively, • Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities, • Conduct regular performance evaluations and identify opportunities for training and development, • Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction, • Coordinate with housekeeping to ensure timely room readiness and cleanliness standards, • Collaborate with the General Manager to implement policies, procedures, and service standards, • Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports, • Assist in managing room inventory and reservations, optimizing room occupancy and revenue, • Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures, • Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings, • Support the GM in leading, motivating, and developing a high-performance team, • Foster a positive work environment that promotes teamwork, collaboration, and employee engagement, • Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards, • Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience, • Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred), • Previous experience in front desk operations or guest services, with some supervisory experience (preferred), • Excellent customer service and communication skills, • Strong problem-solving skills and ability to handle guest issues effectively, • Proficient in hotel management systems, property management systems, and relevant software, • Detail-oriented with strong organizational and multitasking skills, • Ability to work under pressure and adapt to changing situations, • Proficient in hotel management systems, property management systems, and relevant software, • Proficient in Microsoft Office and hotel & restaurant software(s) Powered by JazzHR dEquRK6cG1

Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. * Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. * Meet or exceed sales goals set by the Salon Manager. * Explain, sell, recommend FACE FOUNDRIÉ products. * Work with the Salon Manager to notify when supplies are low. * Assist in all in-store operational processes. * Ensure store standards are adhered to at all times. * Accurately follow all company time keeping procedures. * Attend mandatory training and team meetings. * Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. * Responsible for keeping the store clean and fully stocked at all times. Experience * Guest Service Experience (1 year) * Sales and Marketing Experience * Salon Experience Preferred * Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off 201 N Dale Mabry Highway Tampa, FL The Opportunity: Assistant General Managers primary purpose is to assist the General Manager in developing restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept. The Assistant General Manager operates at certain times with the General Manager but performs most job duties independently from the General Manager. At Flippers Pizzeria, we are a Team with Character. Each of us will be kind, honest, professional, and working with a sense of urgency. What We're Looking For: 18 years of age or older Must complete Flippers Pizzeria MIT Program Serv Safe Manager Certification Stable work history with 1+ years management experience in high volume, casual dining or family-style restaurants Passion for fresh food and customer service Unfailing work ethic and integrity Professional presentation and demeanor ESSENTIAL FUNCTIONS This position is primarily responsible for interviewing, selecting, and training employees; setting and adjusting employees rates of pay; setting and adjusting employees hours of work; directing the work of employees; handling employee complaints and grievances; and disciplining employees. A relentless focus on the customer experience through hiring, training, and staffing Ability to perform the duties and responsibilities of all positions in the restaurant, be proficient in performing such duties, and through instruction, supervision and guidance of the General Manager, identify talent, hire, train and develop restaurant management and hourly team members Successfully operate shifts during different volume times of the week, leading by example and being a role model of the standards and behaviors consistent with Flippers Pizzerias values and culture Develop a strong team dynamic between back of house and front of house team members and guide all team members to meet established objectives Professional Conduct We want every team member to be treated in a fair and professional manner. All team members should feel free to discuss any concerns that they have whether the problem is work-related or something personal. You will need to address all concerns promptly and you must make every effort to keep their concerns private and confidential Coming to work when scheduled is an essential component of your job. When you are tardy or absent, the operation suffers and consequently, the quality of services to the customer also suffers. Regular attendance during all scheduled hours of work, reporting to work on time and continuing to work until the end of your shift is a major component of your duties. Crust with Character Maintain dough pars based on 96 hours/4 days Minimum dough age of 5 days Maintain proper dough temperatures while in use Protect the 1 edge and do not overwork the dough while stretching Maintain designated internal oven temps while on shift Control food costs in and out of the kitchen with proper recipe execution and waste management, while maintaining a clean and organized restaurant Manager Cadence Act as General Manager when General Manager is not present in the restaurant; assist in performing administrative duties including payroll, inventory, food ordering, proper cash handling Assist in meeting or exceeding established sales, revenue, and profitability goals; assist with local store marketing opportunities Ensure that safety and security standards are emphasized and adhered to and that team members are trained in appropriate responses to unsafe situations

Job Description Summary: The Academic Program Manager supervises assigned programs and departments and all relevant courses and services as a subject matter expert for or program credentialed to teach. The main tasks will be concentrated in five areas: Teaching, Student Retention, Curriculum, Accreditation, and Learning Assessment Processes. This includes teaching and demonstrations in the classroom, laboratory setting, blended or online according to program objectives and course syllabi, assessing student skills, and supervising students in externship or capstone courses. They support the campus and programs assigned to support students in the online academic programs. They drive the institutional effectiveness indicators (Key performance indicators), helping to meet and exceed goals set for retention, certification, graduation, and placement. The Regional Academic Program Manager develops daily lesson plans as teaching guidelines based on the approved curriculum and ensures all course learning goals are met. Regional Academic Program Managers are Full-Time, exempt, and directly accountable to the Dean or Associate Dean of Academic Affairs. Minimum requirements: • Registered and in good standing with Department of Education, • Active Pharmacy Technician Certification Board Licensure, • Serves as a Subject Matter Expert or Program Champion through the course development process in collaboration with NUC's course development team, • Prepare, plan, and teach the assigned courses on rotation to stay within the required teaching load per module, term, or quarter by adhering to instructor guidelines described in the Faculty Handbook, • Provides student support throughout their experience by offering advising, tutoring, and referral services as needed, • Meet or exceed monthly and annual program outcomes, including but not limited to retention, placement, certifications, monthly benchmarks, and yearly goals. Including 70% or at standard or plan established for the programs assigned; drives improvement in student academic progress (monitoring and impacting student persistence, driving down attrition, final grades advising, academic support) and contributing to student population goals and budget (including laddering and reentries), • Monitors all course-learning objectives, including completion of required courses and student learning outcomes using academic reports & assessments, • Monitors daily student attendance within the program and provides necessary measures to ensure attendance, engagement, and retention (minimum 70%) benchmarks, • Provides active support to the college administration (Dean or Associate Dean of Academic Affairs) to help achieve the goals and objectives related to attrition, placement, certifications, reentry, & laddering benchmarks, and annual outcomes, • Ensures program operations, personnel, facilities, and curriculum comply with state, accreditation, and programmatic regulatory bodies, • Recommends resources or changes for the online/educational resource center per accrediting requirements, • Assists Academic Department with New Faculty Hiring, Orientation, Training Sessions, classroom observations, and monthly instructor class assignments, • Recommends all field trips, guest speakers, and other informational or industry current events to the Academic or Associate Dean, • Maintains current knowledge of industry trends and certification, state and federal guidelines related to the program, • Supports the Associate Deans / Deans to ensure compliance with all program courses' midterm and final grade posting processes, • Follows procedures and adheres to school policies, including keeping accurate records of student advising and behavioral incidents (if applicable), • Attends faculty meetings, in-service programs, curriculum and assessment committee meetings, graduation ceremonies, etc...….as scheduled, • Responsible for active student participation in monthly student and externship surveys for programmatic assessment, • Collaborates and participates in all relative program Advisory Board Meetings and recommends timely curriculum and educational resources revisions, • Maintains an inventory of supplies, equipment, and resources for program and process orders as needed and if applicable, • Conducts one program meeting with faculty per month to review curriculum, retention, and program outcomes and assessments, • Participates and maintains Annual Professional Development Plan for In-service and Professional Development and assists with collecting PD documents for other faculty within the department, • Provides expertise & management of programs certifications or licenses for students by ordering, tracking, and assessing sit and pass rates

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities The Slot Supervisor is responsible for assisting Slot Department management in all phases of Slot Operations. Essential duties include, but are not limited to: • Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot players within assigned area, • Organizes the assigned shift and area including, daily employee assignments, employee break schedules and staffing levels. Assist in assigning slot floor staff to ensure staff levels appropriate to business need, • Responsible for ensuring maximum guest service and satisfaction through the organization and supervision of assigned area according to policies and procedures and gaming regulations, • Performs coaching and personnel counseling as assigned by Shift Manager. Assists in training and evaluating of subordinate employees in a fair and equitable manner, • Ensures assigned slot floor staff responds to guest service requests, machine service lights, radio service calls or management service instruction, • Verifies slot pay outs. Strives to meet revenue goals by ensuring all slot machines are in working order. Notifies slot maintenance of repair, • Promotes positive guest service for an excellent gaming experience serving as an ambassador to the property and working closely with other departments to resolve guest inquiries, • Promotes positive employee relations at all times, • Keeps Slot Shift Manager informed of all pertinent business information, staff issues/concerns and any irregularities in play, • Continually observes players and machines for honest play. Safeguard against theft and ensures the security and integrity of all casino property, • Promotes all departmental and property-wide promotions, • Maintains a clean, safe hazard-free work environment within the area of responsibility, • Maintains communication and cooperation with other shifts and departments, • All other job related duties assigned by shift manager and/or director Qualifications • High school diploma or GED is required, • Six months of progressive supervisory or dual-rate experience in slot operations is essential to this position, • An equivalent combination of prior slot experience and closely related supervisory experience may provide a qualified background, • Must possess the ability to act in a leadership capacity within a fast-paced and goal-oriented environment, • Requires tact and diplomacy in dealing with the public and staff, as well as the ability to maintain strict confidentiality of classified information, • Requires knowledge of a wide range of Slot Machines, Video Poker and Keno, • Must be competent with various PC based software programs and possess excellent business sense and high professional ethics, • Must be able to work various shifts and flexible hours Work Environment: • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell., • The employee must frequently lift and/or move up to 30 pounds., • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #gotoworkhappy

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities The incumbent in this position is responsible for directing property operations for a new property by working within the overall company strategic planning and policy framework; directs operating entities for successful implementation of corporate business policies, goals, and objectives; provides input and support in the conceptual, strategic, and policy formulation functions of the company; directs and coordinates organizational operating activities to achieve optimum operating efficiencies and economies, and maximize company revenues and profits. These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Creates an atmosphere that induces guests to make Seminole Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Hires, motivates, evaluates, and directs property leadership to ensure adequate guidance and resources to accomplish established goals and objectives., • Responsible for the development of operating entities, personnel, products/ services, and market resources within span of control to accomplish short-term and long-term goals and objectives., • Interprets company policies and plans and establishes strategic management and operating plans for each operating entity for which responsible to achieve company goals and objectives., • Exerts a consistent and effective management presence and provides clearly defined, exemplary leadership for the achievement of short-term and long-term company goals and objectives., • Participates in the development and implementation of strategic plans and policies for the respective property(ies)., • Implements new and innovative strategic business plans in accordance with company policy to develop existing and potential business units to achieve established and potential business goals., • Provides strategic information and suggests strategic direction to the COO concerning operating entities, business opportunities, and growth and development capabilities., • Attend and participate in meetings, completing follow-up as assigned., • Effective communication skills with the ability to delegate responsibility and motivate and manage a diverse group of executives to achieve common goals and objectives., • Thorough knowledge of general business practices, strategic planning, and organizational development., • Broad knowledge of all facets of gaming and related operational activities., • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Principles of supervision, training, and performance evaluation., • Research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility., • Review and comprehend financial data and internal reports., • Communicate effectively with guests, outside contacts, and all levels of team members., • Observe and direct actions of subordinates., • Make unpopular and/or difficult decisions which benefit the organization in the short and long term., • Be a strategic, analytical, ethical and effective motivator., • Forecast changes in the economic climate and/or profits and react accordingly., • Communicate clearly and concisely, both orally and in writing., • Establish and maintain effective working relationships with those contacted during work., • Be flexible to work varying shifts and time schedules as needed., • This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. Qualifications EDUCATION AND/OR EXPERIENCE REQUIREMENTS: • Bachelor degree in Business Administration, Marketing or Finance, or a related field; Master's degree preferred, • Must obtain and maintain all licenses / certifications per Federal, State, and Gaming Commission., • Must successfully pass background check., • Must be twenty-one (21) years of age., • Prior experience opening new properties/outlets strongly preferred. Work Environment: • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise., • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise., • Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise., • Duties and responsibilities are typically performed in the hotel and back of house of the property, which can be faced-paced. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description General Manager (Limited-Service Hotel) Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our limited-service hotel. As the Standard Bearer, you will be responsible for ensuring the hotel runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment. Core Job Responsibilities & Duties • Oversee and manage all hotel operations, including but not limited to front desk, housekeeping, maintenance & sales, • Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service, • Monitor financial performance and adjust as necessary to meet revenue and profit goals, • Develop and implement operational policies and procedures to improve efficiency and guest satisfaction, • Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively, • Create and maintain a positive work environment that fosters teamwork and employee engagement, • Manage inventory and order supplies to maintain adequate levels and minimize waste, • Hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Lead all key property issues including capital projects, customer service and refurbishment, • Handling complaints and oversee the service recovery procedures, • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual operating budget, marketing & sales plan and capital budget, • Closely monitor the hotel’s daily reports on a daily basis and take decisions accordingly, • Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate, • Maximizing room yield and hotel revenue through innovative sale practices and yield management programs, • Prepare a monthly financial reporting for owners and stake holders, • Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services, • Coordination with the Head-of-departments for the execution of all activities and functions, • Develop and manage Hotel Executive team to ensure career progression and development, • Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations, • Implement and maintain effective open-door communication system across all departments, • Create and maintain the company culture while educating team members about company motto and values, • Respond to audits to ensure continual improvement is achieved, • Corporate client handling and take part in new client acquisition along with the sales team whenever required, • Responsible for safeguarding the quality of operations both (internal & external audits), • Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures, • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations, • Carry out verbal & written policy changes and instructions, • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred, • At least 5-years of experience in the hospitality industry, • At least 3-years of experience in hotel management with a proven track of success and knowledge of hotel operations & sales, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving skills, • Ability to manage and lead a team, • Ability to manage financial performance and achieve revenue and profit goals, • Present strong understanding of P&L statements and the ability to reach with impactful strategies, • Strong organizational and time management skills, • Ability to work independently and as a team in a fast-paced environment, • Proficient in Microsoft Office and hotel software(s) hY1hi8PXq8

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! JOB DESCRIPTION Under the direction of the Asst. Banquet Manager, the banquet server is responsible for the set up and the service of all banquet events. Responsibilities • Set up banquet meal functions as prescribed by the Banquet Event Order, • Maintain a professional and positive relationship with Guests and co-workers., • Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance, • Interact and service all guest in a cordial and gracious manner while being able to present an upscale professional experience and image, • Wear appropriate uniform and maintain personal cleanliness, • Ensures the banquet work station is clean, orderly and stocked with all items needed for the banquet function at all times, • Informs supervisor of any problems and/or Guest complaints, • Inform Supervisor of Guest needs which may require special accommodations, • Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables and buffet tables during and after event, • Complete all Banquet Server side work Qualifications • High School Diploma or GED with a minimum of one (1) year server experience preferred or equivalent combination of education and/or experience., • Possess a professional appearance and demeanor with an outgoing and friendly personality., • Must be able to communicate effectively with Guests in English, specific to position duties and responsibilities., • Must be able to stand and exert fast-paced mobility, • Ability to work flexible schedules, including nights, weekends and holidays is required., • Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide, specific to position responsibilities., • Ability to continuously maneuver around the banquet facility and property, often standing for long hours. Work Environment: • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check #fbhotjobs

Job Description Wolfoods operates summer camp kitchens across the country between May - September. We are looking for and experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTORS. THIS POSITION IS NOT LOCAL. You will be living abroad on-site for the term of the contract. This is a HANDS-ON & demanding position!! All lead staff will live on site at the job location - Room, Board, & Travel Expense Assistance are provided. The position requires the ability to flawlessly execute the Wolfoods Camp Food Service Program. You must possess knowledge of food allergens and the ability to create dishes for people with a multitude of dietary restrictions and combination of restrictions. It will require planning, recipe execution, and strict sanitation practices to avoid cross contamination and cross-contact. You must be able to facilitate the duties and responsibilities of creating, implementing, and maintaining the Service & Culinary needs of the assigned camp. You must be able to maintain clean and comfortable surroundings, in a fast-paced environment, while ensuring correct service timing, food quantity, and food quality are accurately provided for all meal periods and special requests. This position requires the ability to communicate with children, exchange students, front and back of house staff, directors, managers, counselors, leaders, specialists, and diners professionally and effectively. A keen sense of urgency is a must for this position, and you must be able to answer all Service & Culinary related questions, in accordance with Wolfoods Standards of Service Guidelines. The lead staff will manage all aspects of the food service operation to deliver high levels of camp diner satisfaction, compliance with camp standards, controlling the budget, and training staff on service standards. The position will be the primary contact liaison between the camp and the kitchen and will therefore attend all relevant meetings and events, manage payroll, control the flow of special requests, and avail themselves to any concern as expressed by camp leadership. This job requires initiative, leadership, hands-on self-reliance, and judgment. Duties & Responsibilities: • Perform all duties toward the goal of providing excellent guest service in an efficient manner, • Develop effective schedules for the staff based on levels of business and budgetary guidelines, • Schedule and coordinate all side work for personnel, • Maintain cleanliness and organization in the Dining Hall according to established standards of sanitation, • Maintain appearance and uniform standards, • Has a presence on the floor during meal periods to observe, monitor, and follow up on all areas of the dining hall operation, • Work with the chef on duty in maintaining high standards of food presentation and sanitation, • Train and develop all FOH dining personnel, • Provide ongoing feedback to all service personnel concerning standards and performance, • Communicate with the Head Chef and Camp Directors daily concerning all aspects of the dining hall operation, • Frequently interact with diners for general feedback, • Ensures the dining hall is open and prepared 15 minutes prior to service, • Implements a checklist system to facilitate the dining hall throughout the day., • Follows Wolfoods initiatives for environmental practices to minimize wasted energy and resources, • Is knowledgeable of all menus and specifications, • Maintain constant follow up with dining hall standards, • Follows company standards for safety practices to minimize risk to self and others, • Responsible for daily reporting, • Effectively communicates with subordinates, co-workers, and supervisors, • Able to motivate and foster a positive work environment, • Attend related in-service training and staff meetings, • Understand Food Safety as it pertains to special diet food preparations and cooking for individuals with allergies, • Professionally Interact with Campers, Staff, & Parents, • Control Inventory, • Place Orders, • Project Management, • Communication, • Uphold Wolfoods Standards of Service, & Quality, • Maintain Health Department Sanitation Standards, • Manage Staff, • Client Relations, • Follow the comprehensive Wolfoods Camp Food Training Program, • Use weights and measures to properly execute recipes, • Prepare all menu items and special request events, • Follow standardized recipes, • Ensure that production is accurate in timing, quantity, quality, and plating, • Actively lead in planning, scheduling, directing, and training, • Understand the importance in cross utilization, • Understand the importance of utilizing excess production, • Estimate production needs, establishes par levels, orders adequate supplies, and maintains inventory, • Places accurate food orders ahead of time, • Ensure kitchen and equipment are maintained to health standards, • Teach and enforce safety regulations, • Specialized Food Preparation for events, • Assist in developing and tasting recipes, • Assist in planning menu, • Recommends equipment purchases, • May act as a Front of House supervisor when necessary Qualifications & Experience: • 4+ years Commercial Kitchen Experience in a Lead Role, • Minimum three professional references required with application submission, • Proficient in relevant skills relating to specific role, • Quality Driven, • Ability to Self-Motivate, • High Level Computer Literacy, • Recognize and Uphold Health Department Standards, • Able to both lead a team & take direction, • Minimum 6-day work 70-hour week, • Must live on-site in a rural setting with the possibility of shared living spaces, • Must be able to stand for long periods of time, • Must be able to lift and carry 50 pounds, • Must be able to bend, stretch, and reach for extended period of time, • Must be ServSafe Manager Certified, • Must possess a ServSafe Allergens Certification before the start of camp (Company Sponsored), • Ability to work under pressure in environments that are above/below average temperatures, • Must be able to cook from scratch, • Institutional and batch cooking experience - Highly Desired Ideal candidates are: • Looking for seasonal, summer opportunities, • Enjoy the challenge of a high-volume production kitchen and dining facility, • Embrace a teaching and learning culture, • Get excited about being a part of a team and community, • Are available to relocate for the summer season in a rustic living environment Employment Package Includes: • Competitive Pay, • Bonus System, • Room, • Board, • Transportation Expense Assistance WOLFoods breaks away from the standard approach towards "camp food" by eliminating the standard Freezer to Table fare and improving it with Home Style Scratch Cooking. Partnering with Camps committed to offering campers healthy, fresh, and delicious foods, WOLFoods is changing the perception of camp food into something more of suitably called Camp Cuisine. Summer Camp Kitchens and Dining Halls are a great opportunity to educate campers on the importance of Balanced Diets and Green Initiatives. A diverse menu offering allows campers to not only enjoy their favorites, but to experience culture through exploring cuisine. Each meal offers something freshly baked on site by one of our professional bakers in the camp Bakery. Campers can enjoy perfectly executed entrees or they may enjoy an offering from the Morning Fruit and Yogurt Bar at breakfast and during lunch and dinner, the Salad Bars. No camper is left without personalized care. Any camper requiring Special Diets is attended to with the importance by one of our trained chefs. Wolfoods is practiced and prepared to cook for an array of diets ranging from Kosher to Nut Free, or Gluten Free to Vegan. The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role. Wolfoods Food Services is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.

Job Description Job Summary At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience. We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Duties and responsibilities: • Working well on a small team is a requirement., • Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations., • Answer questions about our required contracts and large party inquiries., • Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team., • Menu design and deployment., • Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams., • Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts., • Communication and follow up with multiple departments and the guests is imperative to this position., • Professional appearance, • Willingness to learn, • Open attitude to a unique way of doing things, • Proper phone etiquette, • Able to work well with others, • Ability to work well under pressure, • Multitasking, • Memorization skills, • Personable and able to interact with guests, • Attention to detail, • Night, Weekend and Holiday availability required, • Adobe InDesign, • Gmail/Google Account Apps Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR 9e2strygqT

Job Description Job Summary Bern's Steak House managers are responsible for overseeing all facets of daily operations in the front of the house. These responsibilities include but are not limited to product presentation, guest experience and the guidance and support of wait staff, bartenders, runners and hosts. Most importantly the candidate must have a passion for hospitality and a drive to increase their knowledge in every aspect of this position. Responsibilities and Duties • Assist all employees and determines how to best utilize staff for each shift., • Manage all employees to maintain highest quality standards through hands-on leadership., • Assist in all facets of staff hiring, scheduling, development, counseling, promotion, discipline., • Promote proper safety and sanitary practices while maintaining a professional demeanor., • Ensure compliance with operational standards and company policies as well as federal, state and local laws., • Actively participate as a member of the management team., • Set excellent guest service standards and work ethic examples., • Demonstrate knowledge of the entire menu including ingredients and preparation., • Must work together with other managers in the department and Company., • Minimum 2 years of previous fine dining experience., • Must be willing to work late nights., • Strong and stable work history., • Work in a fast paced environment while maintaining and projecting professionalism, internally and externally, at all times., • Lift and carry 30 lbs., • Proficient wine and spirits knowledge base., • Availability to work a flexible schedule including weekends, and holidays., • Must be at least 21 years of age., • Basic computer proficiency including Microsoft Word, Gmail/Google Share, and Microsoft Excel. Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR 1y5LNwSwqZ

Job Description Job Summary Bern's Steak House managers are responsible for overseeing all facets of daily operations in the front of the house. These responsibilities include but are not limited to product presentation, guest experience and the guidance and support of wait staff, bartenders, runners and hosts. Most importantly the candidate must have a passion for hospitality and a drive to increase their knowledge in every aspect of this position. This is not a wine and spirits centric position and requires late night/early morning hours. Responsibilities and Duties • Assist all employees and determines how to best utilize staff for each shift., • Manage all employees to maintain highest quality standards through hands-on leadership., • Assist in all facets of staff hiring, development, counseling, promotion, discipline., • Promote proper safety and sanitary practices while maintaining a professional demeanor., • Ensure compliance with operational standards and company policies as well as federal, state and local laws., • Actively participate as a member of the management team., • Respond to guest comments and complaints and seek every opportunity to build a lasting guest experience while educating and empowering others to act in a similar capacity., • Set excellent guest service standards and work ethic examples., • Minimum 2 years of previous fine dining experience., • Strong and stable work history., • Work in a fast paced environment while maintaining and projecting professionalism, internally and externally, at all times., • Lift and carry 30 lbs., • Proficient wine and spirits knowledge base., • Availability to work a flexible schedule including weekends, late nights and holidays., • Must be at least 21 years of age., • Basic computer proficiency including Microsoft Word, Gmail/Google Share, and Microsoft Excel. Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR b324olC0sb

Job DescriptionCompany Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description Responsibilities: Automotive Technician: • Perform basic vehicle diagnostics and identify required repairs, • Complete Monro's Courtesy Inspection process on every customer vehicle, • Assist in inventory management and general store duties, • Perform services in accordance with Monro's safety standards and procedures, • Test drive vehicles following company policy and local traffic laws, • Maintain technical knowledge through required Monro University training, • Operate and maintain equipment safely according to manufacturer guidelines General Service Technician The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Salary Range: $16.00 - $17.00 per hour based on experience. This role is also available for additional incentives. Qualifications Qualifications: Automotive Assistant Manager • High school or GED equivalent., • 2+ years of automotive and sales experience, • Valid Driver License, • Ability to work with hands overhead, stand for long periods and lift 50 lbs., • Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages. High School Diploma or equivalent. * Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. * ASE certification and State Inspection license (where applicable) preferred. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. * Required to own a basic set of tools or participate in Monro’s tool purchase program. Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record. General Service Technician * High School Diploma or equivalent is preferred. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. Additional Information Benefits * Performance based incentives * Paid vacation and holidays for Full-Time Teammates * Reimbursement for ASE Certifications * Reimbursement for State Inspection Licenses, where applicable * 401k eligibility immediately upon hire * Direct Deposit * Employee Discounts * Healthcare, Vision, and Dental for Full time teammates * Employee Access Perks * Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Job Summary At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience. We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Duties and responsibilities: • Working well on a small team is a requirement., • Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations., • Answer questions about our required contracts and large party inquiries., • Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team., • Menu design and deployment., • Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams., • Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts., • Communication and follow up with multiple departments and the guests is imperative to this position., • Professional appearance, • Willingness to learn, • Open attitude to a unique way of doing things, • Proper phone etiquette, • Able to work well with others, • Ability to work well under pressure, • Multitasking, • Memorization skills, • Personable and able to interact with guests, • Attention to detail, • Night, Weekend and Holiday availability required, • Adobe InDesign, • Gmail/Google Account Apps Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR h8hn7ToumH

Job Description Value Lodge in Tampa, FL is looking for one executive housekeeper to join our team. We are located on 210 E Fowler Ave. Our ideal candidate is a self-starter, motivated, and reliable. The ideal candidate will be detail-oriented with strong communication skills. Responsibilities • supervising, • training, • hiring, • coaching, • planning and scheduling work assignments and the daily monitoring of tasks., • The Executive Housekeeper will assist with cleaning when necessary to achieve optimum service to guests., • The Executive Housekeeper will also ensure all safety, security and Hotel policies/procedures are observed and that areas of responsibilities (keys, linen, supply closets and storeroom) are well-maintained., • The Executive Housekeeper will also inspect rooms for compliance with established cleanliness, maintenance, and comfort as per standards., • Knowledge of proper cleaning techniques, chemical handling, requirements and use of equipment., • Excellent interpersonal skills., • Desire and ability to work within a diverse staff. Bilingual (English and Spanish) a plus., • Manage the operations of the housekeeping and laundry areas through subordinate supervisors and oversee the effective hiring, performance review and training of employees to ensure the achievement of departmental productivity objectives and that service quality standards are met., • Establish and maintain cost control systems for linen and cleaning supplies inventories; oversee the budgeting, ordering and receiving of such supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel., • Develop and implement systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services; oversee inspections of housekeeping/laundry activities to ensure procedures are followed according to standards., • Oversee the proper scheduling of staff and work according to productivity standards and forecasted occupancy., • Compile and report information on housekeeping activities and expenses; provide information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability, • Responsible for the development of the department’s annual budget; monitor and report variances against plan; keep track of labor costs and related expenses., • Follow up on maintenance repairs and coordinate with Engineering & Maintenance department repair needs to ensure hotel service quality standards are met., • Serve as Manager on Duty (when required) and work with other management personnel in establishing and implementing hotel service standards to achieve maximum profitability and efficiency., • Maintains control of the “lost and found” system and reviews the log with the General Manager on a monthly basis. Package and mail out items claimed by guests. Handle phone calls concerning lost and found items., • Orders all supplies including, but not limited to the following: cleaning supplies, paper products, terry and linen, guest room supplies., • Plans work schedules. Assigns hours and area of work to ensure maximum service., • Trains and evaluates all housekeeping employees., • Maintains control of employee uniforms and badges, ensuring that they are in the proper condition and worn at all times., • Conducts monthly housekeeping staff meetings and attends weekly department head meetings. Schedule periodic, deep cleaning of guest rooms and public areas., • Responds to requests of guests and other departments., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel systems., • Must be able to stand and exert well-paced ability for up to 8-10 hours in length., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs. walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs., • Must be able to exert well-paced ability in limited space., • Must have the ability to bend, squat and lift up to 50lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. in tight spaces on a regular basis., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity., • Requires manual dexterity to use and operate all necessary equipment. This is a working position and hours must be flexible to meet the demands of the business. That includes weekends, nights, holidays etc. • 10 hour shift, • 8 hour shift, • Holidays, • Monday to Friday While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). We are looking forward to hearing from you.

Job Description Position status: Full Time Description Summary: The Assistant Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Responsible for the day to day leadership of people and financial management in order to achieve a return on investment. Essential Functions: • Responsible for interviewing team members for restaurant operations. Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Responsible for schedule deployment and positioning employees. Coaches restaurant team on operational standards and takes corrective action as necessary., • Maximizes profitability by assuring proper control are in place for cost of sales, labor, payroll, and other controllable costs in order to protect the business. Ensures management and employees adhere to operational systems and procedures. Accurately performs all administrative duties to include daily, weekly and periodic company financial reports in a timely fashion., • Accountable for maintaining a fun, fast-paced atmosphere for our team members and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary., • Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion., • Maintains a professional image including punctuality, cleanliness, uniform and appearance standards., • Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance., • Other duties as assigned. Education and Work Experience Required: • Education High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations. Must be ServSafe certified., • Professional Experience 1-year restaurant management experience is required. Required Knowledge, Skills, and Abilities: • Quality Restaurant Operations, • Financial Acumen, • Good guest services skills, • Quality Communication, • Effective shift management skills, • Computer skills, • Driving skills, • Self-disciplined and leadership skills, • Ability to multi-task, • Ability to effectively lead a restaurant team to achieve company goals, • Adherence to company core values – Quality Way Physical and Cognitive Requirements: While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment: The noise level in the work environment is usually moderate.

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities Under the direction of the Recreation Manager, the Pool Attendant is responsible for ensuring the comfort of the pool guests, as well as maintaining the pool deck and adhering to all of the Forbes service standards. Essential Job Functions: Under the supervision of the Pool Manager the incumbent is responsible for the following: • Ensuring top quality guest service for the pool clientele., • Collecting soiled linens and replenishing area with fresh supplies, • Performing cleaning duties to ensure the pool areas are kept sanitary and safe., • Performs other duties. Qualifications High school diploma or equivalent and at a minimum of six (6) months of experience is preferred, along with CPR and first aid certification. Work Environment • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • Ability to work in extreme weather conditions., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Overview The VP of Player Development is responsible for developing and maintaining relationships with existing customers through personal contact in order to generate incremental increases in gaming revenues. The right candidate must develop and maintain new business relationships to increase awareness, drive trial and build customer loyalty. • Greets customers in the casino and participates in social events and special promotions, • Evaluates player ratings to track visits, arranges accommodations and provides complimentary services according to established guidelines, • Achieves predetermined targeted production quotas, profitability goals and other goals provided by management for room occupancy, entertainment events, special events and gaming revenue. Responsibilities • Maintains relationships and markets our gaming products and amenities to valued customers while upholding high levels of customer satisfaction, • Greets customers in the casino and participates in social events and special promotions., • Issues Player’s Club cards and promotes the program and related promotions., • Increases the growth of gaming revenues through development of a targeted customer base., • Updates customer history for future visits along with customer interests and preferences utilizing company CRM platform., • Ensures the protection of customer rewards and credit lines., • Responsible for marketing to predetermine active and inactive customers by mail and phone to further develop brand loyalty and visitation to the casino and reports results of each., • Assists in the development of incentive programs, host goals, special events and marketing programs., • Maintains up-to-date knowledge of all electronic gaming machines, CRM, promotions, events, entertainment and general property information., • Keeps informed of competitive promotions., • Effectively handles customer complaints and discrepancies in an efficient and courteous manner., • Provides special services to include food, beverage, transportation, cross-property events and Player’s Club programs., • Responds to Player’s Club letters and customer service survey results and communicates that information to the appropriate department manager., • Safeguards the confidential nature of all departmental and general property records., • Other duties as assigned. Qualifications • 10+ years of Casino Marketing Experience and Sales required., • Must have excellent communication skills, planning skills, judgment, high moral integrity and strong work ethic, • Conducts themselves in accordance with all Gaming Commission Regulations, Seminole Tribe of Florida, and Player Development departmental policies and procedures, • Must possess strong leadership and team building skills, • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals, • Must present professional image of excitement, enthusiasm, and outgoing personality, while being able to project a professional image, • Must be computer literate and proficient with MS Office, Word, Excel, and Outlook and ability to learn additional software as needed, • Fluency in languages other than English is preferred., • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, Guest-smoking environment, with constant exposure to general public and excessive noise., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • Must be able to continuously maneuver around office and property, often standing for long hours., • Must be able to respond to visual and aural cues. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check

Job Description Job Description General Manager Job Description We are seeking an experienced and charismatic General Manager to lead our full-service restaurant. As the General Manager, you will be the driving force behind all facets of the restaurant’s operations, ensuring exceptional guest experiences, and driving business growth. If you’re passionate about food, hospitality, and team leadership, we would love to hear from you! Essential Functions & Responsibilities: Leadership and Team Support: · Demonstrate Oxford Commons’ core values: be humble, do whatever it takes, stay curious, and create connections. · Lead by example and inspire a positive work environment. · Hire, mentor, and develop staff. · Foster teamwork, motivation, and professional growth among team members. Operational Excellence: · Ensure smooth day-to-day operations, including opening and closing procedures. · Uphold the highest standards in food quality, presentation, and guest service. · Manage stock levels, ordering, and vendor relationships. · Implement strategies for cost efficiency and increased profitability. · Maintain cleanliness, safety, and compliance with health regulations. Guest Experience: · Create a welcoming atmosphere for guests. · Address guest feedback promptly and professionally. · Ensure guest satisfaction and implement improvements based on feedback. · Train the team to provide impeccable service and create memorable experiences. Financial Management: · Develop and manage budgets, revenue targets, and expense controls. · Analyze financial reports and make data-driven decisions. · Drive sales through promotions and marketing initiatives. Marketing and Promotion: · Collaborate with marketing teams to create promotional campaigns. · Engage with the local community and build brand awareness. Compliance and Regulations: · Ensure compliance with local, state, and federal regulations. · Maintain licenses, permits, and certifications. · Uphold food safety and sanitation standards. Self-Development · As General Manager, you are responsible for maintaining current knowledge of restaurants as it relates to food, wine, beer, and spirits. You will be required to continually develop this knowledge and stay on top of current industry trends. Your progress in education will be evaluated on an ongoing basis. Likewise, the company will assist in any way possible with any educational goals that relate to your duties as Assistant General Manager (with prior management approval). Qualifications • Experience: Minimum of 5 years in restaurant management, preferably in full-service dining., • Leadership Skills: Ability to motivate and guide a diverse team., • Customer Focus: Passion for delivering exceptional guest experiences., • Financial Acumen: Proficient in budgeting, cost control, and financial analysis., • Communication: Excellent verbal and written communication skills., • Adaptability: Thrives in a fast-paced, ever-changing environment., • Degree in Hospitality Management or related field is a plus. General Physical Demands for the Position: • Ability to balance and carry trays, multiple plates, glass racks and glasses., • Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time., • Must have the ability to lift, push, and pull approximately 50 lbs., • Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs, and elevators. On September 24th of 2012, we opened the doors to our first concept, Oxford Exchange in Tampa, Florida. Designed in the spirit of human engagement, Oxford Exchange is ultimately a gathering place housing a collection of ideas and experiences under a single roof. Oxford Exchange is a place, put simply, where community happens. Six years after the opening of Oxford Exchange, on September 21st of 2018, we opened our second concept, The Library Restaurant in St Petersburg, Florida. The Library, located within Johns Hopkins All Children’s Hospital, is inspired by the George Peabody Library in Baltimore. At The Library we hope to connect the community and honor the namesakes of George Peabody and Johns Hopkins through inspired spaces and a shared meal. Through the experience gained in the creation of our hospitality concepts, we developed full-service design and creative concepts, Oxford Design Studio and Oxford Creative Studio. Oxford Design Studio offers both residential and commercial interior design services, and Oxford Creative Studio offers full-package branding and digital design services. Both of our studios have designed all of our concepts from both a physical and digital perspective.Oxford Commons is a hospitality company built upon a foundation of dreamers and doers, with a mission to create spaces that foster fellowship, humility, exploration and curation.\r\n\r\nOn September 24th of 2012, we opened the doors to our first concept, Oxford Exchange in Tampa, Florida. Designed in the spirit of human engagement, Oxford Exchange is ultimately a gathering place housing a collection of ideas and experiences under a single roof. Oxford Exchange is a place, put simply, where community happens.\r\n\r\nSix years after the opening of Oxford Exchange, on September 21st of 2018, we opened our second concept, The Library Restaurant in St Petersburg, Florida. The Library, located within Johns Hopkins All Children’s Hospital, is inspired by the George Peabody Library in Baltimore. At The Library we hope to connect the community and honor the namesakes of George Peabody and Johns Hopkins through inspired spaces and a shared meal.\r\n\r\nThrough the experience gained in the creation of our hospitality concepts, we developed full-service design and creative concepts, Oxford Design Studio and Oxford Creative Studio. Oxford Design Studio offers both residential and commercial interior design services, and Oxford Creative Studio offers full-package branding and digital design services. Both of our studios have designed all of our concepts from both a physical and digital perspective.

Job Description Join the University Orthopedic Care Team as a Front Desk Assistant! Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are seeking a dedicated Front Desk Assistant to join our team and help ensure the accuracy and integrity of our practice. About the Role: The Front Desk Assistant will perform general clerical duties in support of patient services as directed by the Office Manager. Key Responsibilities: • Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette., • Scan and enter all information for a patient into the EMR system, photocopying, faxing, or assisting in the completion of forms., • Update all new or changing patient information in EMR system. I.E; verify patient current address, phone number., • Review all new patient information for accuracy and completion., • Confirm patient appointments and reschedule any appointments as needed., • Greet all patients and visitors, in person or over the telephone., • Responsible for maintaining a clean and organized area., • Maintain a high level of ethical conduct regarding HIPPA, patient confidentiality and professional stature., • Collect EMR records such as laboratory reports and images as requested by the Physician., • Able to communicate effectively and build positive relationships with all clinical and administrative staff. What We’re Looking For: • Detail-Oriented: You have a keen eye for detail and can produce accurate records., • Integrity: You handle patient documentation responsibly and maintain confidentiality., • Strong Communication Skills: Patient and/or guest interaction is a major part of this role, so you have solid verbal and nonverbal communication skills., • Comprehensive Knowledge: You understand medical and orthopedic terminology., • Regulation Proficiency: You abide by HIPAA and OSHA standards., • Experience: Prior experience with Electronic Medical Records systems is desirable. Why Join Us? • Contribute to a patient-driven organization with a supportive and collaborative team., • Opportunity for professional growth and continuous learning., • Engage in meaningful work that impacts patient outcomes., • Competitive benefits package.

Job Description Company Overview: Our mission at Rusty Pelican Tampa/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. Rusty Pelican Tampa prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. Join the friendly team at Florida's most beautiful tropical hideaway, right on the waters of Tampa Bay. Known for serving the freshest local seafood as well as classic cuts of savory beef, the Rusty Pelican offers an unforgettable culinary experience for its guests, and a thriving and inspiring culture for its employees. A few of our recent accolades include: · #1 Best Waterfront Restaurant in Tampa: Yelp · Best Brunch: Tampa Magazine · 18 best Restaurants in Tampa: Restaurant Clicks · 20 Gorgeous Wedding venues in Tampa: Wedding Rule · Best Tampa Date Night: That’s So Tampa Job Summary: The Assistant General Manager is responsible for managing all operations for this high volume, full service, upscale restaurant and event center. This career opportunity is for individuals with a bona fide passion for food and beverage, and unwavering drive to provide exceptional guest service. Extensive front of house knowledge that displays high functioning leadership, labor management, cost control and conflict resolution is essential for the success of this leadership position. This person is also responsible for training, mentoring and coaching the team to consistently deliver a 5-Star experience to our employees, guests, and community. He/She is responsible for continuously refining the guest experience, as well as making a positive impact of company culture. Competitive Benefits: • Competitive salary, • Benefits including vacation pay, medical, dental and vision insurance, • Lifestyle Spending Account, which supports you and your family in numerous ways such as through gym memberships, child care, student loans & more!, • Company dining package with allotted spending amount each month, • Variety of Supplemental Benefit Plans for life’s unknowns, • 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution), • Employer paid life Insurance throughout the length of employment, • Paid/Floating holidays for 5 major holidays, • Education Assistance Program (EdAP) for hospitality related education growth, • Employee Assistance Program (EAP) to assist with work life balance plus bonus AGM responsibilities include, but are not limited to, the following: • Playing a key role in the restaurant’s financial performance in accordance with all established guidelines and budgets., • Leads the restaurant’s risk management team in proactively addressing liability, risk, and compliance opportunities., • Responsible for completing Performance Reviews and making recommendations for the promotion, hiring, and advancement of hourly team members., • Responsible for reviewing all performance reviews and recommendations made by department heads., • Responsible for overseeing and executing the training, managing, and developing all team members., • Responsible for overseeing that the scheduling of all personnel meets the restaurants needs and is in alignment with the unit’s forecasted labor and predetermined budget and ensures that each departments labor cost is maintained daily., • Responsible for the restaurant adhering to all corporate guidelines to maintain operations, food quality and patron satisfaction., • SAFETY, • Responsible for supervising inventory, • Supervises cleaning and maintenance of equipment and arranges for repairs, contracts, and other services., • Investigates and resolves food quality and service opportunities., • Inspects dining areas, food receiving, and preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times., • Oversee social media efforts in order to maintain brand awareness., • Minimum 3 years' experience as a General Manager in a high-volume restaurant environment, • Minimum 6 years' experience in progressive restaurant management in a similar environment, • Strong P&L knowledge and budget management skills, • Prive Events experience is preferred Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Job Description Come join our management team as we grow with new concepts and positions. Bern's, Harry Waugh Dessert Room, and Haven all have exciting opportunities for front of house positions. Job Summary Our sommeliers, directors, and managers are responsible for overseeing all facets of daily operations in the front of the house. These responsibilities include but are not limited to product presentation, guest experience and the guidance and support of servers, bartenders, runners, SA's and hosts. Most importantly the candidate must have a passion for hospitality and a drive to increase their knowledge in every aspect of this position. Responsibilities and Duties • Excellent food and beverage knowledge, • Continue to build a wine program that adds quality, value and enhances the guest experience., • Maintaining the quality of the wine list for the establishment to qualify for a wine spectator award., • Provide continuous wine training, tasting and education to ensure staff wine knowledge is achieved., • During service, ensure to promote, educate, and sell wine to our guests., • Continuously taste, research and remain active and relevant in the restaurant and wine industries., • Establish and maintain a positive and productive working relationship with vendors, all restaurant management and ownership., • Provide continuous training and leadership to develop and grow team., • Meet or exceed budget for wine sales., • Adhere to all company policies as it pertains to personal appearance, attendance and conduct stated in our company handbook., • Ensure that wine lists are updated daily so staff and guests are aware of any changes., • Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of wine remain accurate and up to date and are understood and adhered to by the team., • Ensure all invoices are correctly processed on time., • Organize and complete the administrative opening and closing duties (including but not limited to: creation of floor plans, menus, employee check in, employee cash outs, bank close out etc.), • Ensure DOL/Health Department compliance as it pertains to the operation., • Create new regulars for the restaurant with your strong hospitality skills., • Open availability: daytime, evenings, weekends and holidays. Available to open/close the restaurant as needed., • Ensure that the Wine Inventory process is completed accurately, on time and according to our business policies and procedures., • Ability to stand for 10-12 hour shifts, lift up to 50 lbs and walk up and down stairs., • Assist all employees and determines how to best utilize staff for each shift., • Manage all employees to maintain highest quality standards through hands on leadership., • Assist in all facets of staff hiring, development, counseling, promotion, discipline and termination., • Promote proper safety and sanitary practices while maintaining a professional demeanor., • Ensure compliance with operational standards and company policies as well as federal, state and local laws., • Actively participate as a member of the management team., • Respond to guest comments and complaints and seek every opportunity to build a lasting guest experience while educating and empowering others to act in a similar capacity., • Set excellent guest service standards and work ethic examples., • Minimum 2 years of previous dining experience. (preferably fine dining), • Minimum 2 years purchasing experiencing, • Strong and stable work history., • Work in a fast paced environment while maintaining and projecting professionalism, internally and externally, at all times., • Lift and carry 50 lbs., • Time Management, • Proficient wine knowledge base., • Availability to work a flexible schedule including weekends, late nights and holidays., • Legal authorization to work in the United States., • Must be at least 21 years of age., • Basic computer proficiency including Microsoft Word, Microsoft Excel, Microsoft Powerpoint., • Indesign Menu Programing, • Knowledge of IOS operating system Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR 6ioKPWD3dd

Job Description Position Overview: The Shift Manager leads the day-to-day operations of the guest services department. The ideal candidate achieves Wright’s goals by providing an exceptional experience to every guest. The individual is skilled at managing & supervising, organizing & executing the daily and weekly plans, and ensuring that our guests return again and again. The Shift Manager is responsible for opening and/or closing the restaurant. Duties & Responsibilities: • Supervise all guest service operations., • Plan and prioritize the daily & weekly work schedules of Guest Service staff—setting time limits and requirements for each task assigned, adjusting based on forecasts, current orders, and par for all products in house., • Coordinate with the other culinary stations and guest services department, providing the information and lead time they need to prepare menu items for on-time service., • Prepare each order the Wright way, meeting the guests’ expectations. Always have the order ready on time., • Use and follow recipes for every batch, measuring each ingredient precisely., • Ensure quality and portion size over maximizing yields. Minimize needless waste., • Promptly greet and assist guests and visitors anywhere on-premises. Share general information on Wright’s: history, business hours, and directions., • Follow safe food handling and sanitation procedures; assist all other areas with meeting these standards., • Maintain one’s workstation and other associated areas in a clean, safe, and organized condition; assist all other areas with meeting these standards., • Keep all equipment and tools in peak condition, including routine maintenance and minor repairs., • Create a clean, safe, comfortable and welcoming atmosphere front-of-the-house and back-of-the-house., • Cheerfully participate in a workplace filled with warm greetings, friendly smiles, helping hands, and freely shared knowledge., • Perform daily and weekly administrative tasks e.g. checklists, station counts, etc., • Assist and support other departments to ensure every guest gets the Wright’s Experience and meets required standards and performance levels., • Opening and/or Closing the Restaurant. Key Skills & Requirements • Operate a variety of culinary equipment and tools when assisting other stations., • Preferably 6 months experience as a team lead, shift leader, manager, or supervisor for a high-volume restaurant, catering company, bakery, or similar food service operation., • Communicate with effective verbal and written skills with guests, managers, and staff, • Calm, flexible demeanor for handling the pressure of simultaneously coordinating a wide range of tasks, especially during high-volume times., • Solve problems with minimal disruption to guests; seek assistance as needed to ensure guests receive a great experience., • Servsafe Certified, • Work productively with limited supervision., • Attentive to detail. (Note that some tasks require a very high level of accuracy to properly meet the standards of that task.), • High standards of personal hygiene & appearance., • Balancing, twisting, bending, stooping, walking, reaching, lifting, pulling, pushing, and climbing., • Frequently lifting or moving heavy items up to 50 pounds., • Standing in place for long periods of time., • Comfort with working in a very fast-paced, crowded environment with co-workers and guests., • Consent to both pre-employment and post-hire reasonable suspicion drug testing., • Consent to a pre-employment background check (criminal and driving). Paid Time Off * Sick Days * Flexible schedule options * Tuition Reimbursement * Employee Discounts * Training & Opportunity for Advancement * Employee Assistance Program * 401(k) with matching * Major Medical, Dental, Vision, STD/LTD, Life & Supplemental including: accident, critical care, hospital indemnity, identity theft, legal, caregiving assistance for full time employees. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description Position: GUEST SERVICE REPRESENTATIVE Reports to: Front Office Manager / General Manager Division: Rooms Department: Guest Services Classification: Non-exempt SUMMARY: The Guest Service Representative is responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Purpose is to assist our guests efficiently, courteously and professionally in all Front Desk related functions. To maintain property’s high standard of service and hospitality. Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests and have the ability to multi-task, be detail-oriented, and be able to problem solve. GENERAL RESPONSIBILITIES: • Provide the highest quality of service to the guest at all times., • Assist in maintaining public areas of the hotel in a clean and orderly condition., • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations., • Handle guest check-ins and check-outs efficiently and in a friendly and professional manner., • Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification., • Receive and transmit mail, phone, and written messages for guests., • Promote repeat business by offering to take future reservations upon check-out at our hotel., • Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered., • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and company’s walk policy., • Communicate with incoming shift associates by logging pertinent information in the pass on log., • Keep housekeeping and other departments informed of any special requests, late check- outs and special need areas in the hotel., • Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions., • Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities., • Maintain a log of items borrowed from the Front Desk and deliver items when necessary., • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures., • Responsible for proper telephone etiquette., • Develop a thorough knowledge of property management system., • Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual., • Contribute and support the hospitality programs to ensure their success., • Keep the Front Desk area neat, clean, and free of safety hazards., • Following approved laundry procedures, ensure understanding of operation of washer and dryers (where applicable)., • Assist in folding linen according to proper standards. Sheets should be folded double lengthwise, king sheets into squares, and terry as requested (where applicable)., • Adhere to no iron laundry procedures (where applicable)., • Must be thoroughly familiar with Employee Handbook and all policies and rules it contains., • Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides., • Wear proper attire at all times in accordance with the Company Dress Code., • Must be able to pass and maintain certification from TIPS and/or Responsible Vendor training if alcohol is served at your respective property., • Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift., • Check all credit cards to ensure they are valid., • Have a thorough knowledge of emergency procedures., • Minimum 2 to 3+ years work experience., • Computer Knowledge/Skills: MS windows, Property Management Software., • Experience handling cash, accounting procedures, and general administrative tasks., • Highly focused & motivated with excellent communication skills., • Professional in appearance and presentation., • Requires standing, sitting, walking, grasping, & repetitive motions. Pay: $0.00 - $0.00 per hour Benefits: • 8 hour shift

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: 16 - 17 hourly Responsibilities: • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredQualifications:, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Outstanding communication skills and excellent customer service skills are required, • High school diploma or equivalent required; some college preferred, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Overnight shift; requires flexible hoursAbout Company Off I-275, we’re three miles from Tampa International Airport and six miles from Port Tampa Bay Cruise Terminal. Get to the airport, mall, and more with our free shuttle. Daily hot breakfast is free, and we’ve got plenty of restaurants within walking distance. Perks include our free WiFi, outdoor pool, and fitness center.

Job Description Brand: Moe's Southwest Grill Position status: Full Time Summary: The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Essential Functions: • Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary., • Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary., • Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion., • Maintains a professional image including punctuality, cleanliness, uniform and appearance standards., • Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance., • Other duties assigned. Education and Work Experience Required: • Education High school diploma or equivalent preferred. Required Knowledge, Skills, and Abilities: • Quality guest services skills, • Quality communication skills to multiple audiences, • Effective shift management skills, • Computer skills, • Self-disciplined and leadership skills, • Ability to multi-task, • Ability to effectively lead a restaurant team to achieve company goals, • Adherence to company core values – Quality Way Physical and Cognitive Requirements: While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment: The noise level in the work environment is usually moderate.

Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About the Role: Looking for a high-performing Store Manager to take on a salaried position The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Responsibilities: * Develop sales and technical teammates to produce a consistent 5-star Guest experience. * Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. * Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. * Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. * Provide direction and oversight to other technicians and assist where needed with services/repairs. * Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. * Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. * Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. * Audit courtesy inspections performed by teammates. * Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. * Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. * Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. * Attend to all guest needs in areas of sales, service, complaints, and adjustments. * Build guest relationships to maximize customer satisfaction, loyalty, and retention. * Assist teammates in conveying repair and service needs to guests. * Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. * Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. * Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc. * Perform other duties as assigned and required. Profile Summary: * Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments * Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports. * Business mentality with the drive to exceed established goals. * Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. * Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. * Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. * Ability to effectively mentor, coach and develop teammates. * Ability to problem solve and resolve customer complaints. Qualifications Qualifications: * High School Diploma or equivalent. * Demonstrated leadership experience in a retail/sales environment. * Proven ability to manage, drive and deliver financial results while controlling costs. * Ability to influence and motivate a team to achieve set goals and objectives. * Ability to problem solve, manage inventory, merchandising, and customer service. * Communications skills to effectively communicate with teammates and guests. * Complete all Monro required training with the guidelines and timing provided. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Additional Information Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Performance based incentives, • Paid vacation for Full Time Teammates, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental for Full time Teammates, • Employee Access Perks Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $65,000-$75,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.