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When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise at East 56th Job ID 2026-240731 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration • Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner., • Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents., • Receive medication updates from Resident Care Director (RCD) or Wellness Nurse., • Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)., • Ensure that medications are passed according to times utilizing a mobile medication cart., • Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses., • Maintain confidentiality of all resident information including resident medication among other residents., • Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse., • Restock medication cart after all medication passes., • Assist in checking medication regardless of packaging system., • Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor., • Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse., • Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications., • Follow re-fill process for medications., • Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs., • Practice routinely good standard care precautions of cleanliness, hygiene, and health., • Audit medication carts.Resident Care, • Notify RCD of any resident and/or family concerns., • Attend and actively participates in daily Cross Over meetings facilitated by the LCM., • Conduct Service and Health Updates as directed by RCD., • Participate in the development of the Individualized Service Plans (ISP)., • Transcribe orders.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Report all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success, • Participate as a member of a team and commit to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator., • Attend regular training by RCD and neighborhood coordinators., • May be designated as shift supervisor., • May supervise other medication care managers., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned.Core Competencies, • Ability to make choices and decisions and act in the resident's best interest, • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and level of understanding, • LPN, LVN, or state/province specific licensed nurse credential, • In states/provinces where appropriate, must maintain certifications, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Apsley Job ID 2026-240430 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration • Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner., • Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents., • Receive medication updates from Resident Care Director (RCD) or Wellness Nurse., • Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)., • Ensure that medications are passed according to times utilizing a mobile medication cart., • Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses., • Maintain confidentiality of all resident information including resident medication among other residents., • Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse., • Restock medication cart after all medication passes., • Assist in checking medication regardless of packaging system., • Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor., • Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse., • Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications., • Follow re-fill process for medications., • Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs., • Practice routinely good standard care precautions of cleanliness, hygiene, and health., • Audit medication carts.Resident Care, • Notify RCD of any resident and/or family concerns., • Attend and actively participates in daily Cross Over meetings facilitated by the LCM., • Conduct Service and Health Updates as directed by RCD., • Participate in the development of the Individualized Service Plans (ISP)., • Transcribe orders.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Report all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success, • Participate as a member of a team and commit to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator., • Attend regular training by RCD and neighborhood coordinators., • May be designated as shift supervisor., • May supervise other medication care managers., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned.Core Competencies, • Ability to make choices and decisions and act in the resident's best interest, • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and level of understanding, • LPN, LVN, or state/province specific licensed nurse credential, • In states/provinces where appropriate, must maintain certifications, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The GM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store., • Drive company profitability through operational excellence, top-line sales growth, and expense control., • Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget., • Address any issues identified by Ulta Beauty’s financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty’s goals set for their store and drive company profitability., • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience., • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests., • Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store., • In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty’s policies and procedures., • Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work., • Create an inclusive environment that inspires and encourages the growth and engagement of associates., • Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance., • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty’s goals for their store., • Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction., • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards., • Adhere to and enforce Ulta Beauty’s dress code., • Use the company’s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives., • Use the company’s task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy., • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention., • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary., • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks., • Utilize company programs, tools, and resources to drive store improvements. Education • Bachelor’s degree is preferred Experience • 3-5+ years of fast-paced, retail management or other relevant work experience, • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense, • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives, • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices), • Excellent written and verbal communication, • Strong collaboration and interpersonal skills, • Strong organizational skills to manage multiple tasks, • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays, • Must be available to close the store at least once per week, • Attend corporate business meetings and conferences, including overnight stays, and interstate travel, • Maintain valid identification for airline travel WORKING CONDITIONS • Frequent use of a computer, telephonic devices, and related office supplies, • Continuous mobility throughout the store during shift, • Frequent bending, pushing, reaching, and twisting during shift, • Frequent lifting, carrying and/or moving up to 25 lbs. during shift, • Continuous walking, coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. : The pay range for this position is $87,360.00 - $120,640.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: With an idyllic location on Manhattan’s Upper East Side, the Courtyard Manhattan/Upper East Side is perfectly situated in a vibrant, residential neighborhood on 92nd Street at First Avenue. This contemporary hotel recently completed a guestroom and lobby revitalization project and is close to Central Park, the Metropolitan Museum of Art, the Guggenheim Museum and Yankee Stadium while still being convenient to Midtown. The hotel has 226 guestrooms (including 16 suites) plus onsite facilities. Courtyard NY Manhattan 410 East 92nd STNew York, NY 10128 Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Carry a pager at all times., • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned., • Properly store, secure and issue supplies as needed to meet business demands., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Company Description VLICH is a hospitality-driven organization committed to delivering exceptional experiences for guests. Focused on excellence and customer satisfaction, VLICH operates with a strong emphasis on hospitality management and innovation. With properties located in vibrant cities like Queens, NY, VLICH fosters a collaborative and professional environment dedicated to exceeding guests' expectations. Joining our team means becoming a part of a forward-thinking company that values quality, service, and growth. Role Description As a Hotel General Manager at VLICH, you will oversee the daily operations of our on-site property in Queens, NY. This full-time role involves managing the hotel team to deliver outstanding guest experiences, maintaining efficient operational processes, and ensuring high-quality services. Additional responsibilities include financial planning and budgeting, supervision of food and beverage operations, and aligning business strategies with organizational goals. The role requires exceptional leadership and a focus on providing excellent customer service while consistently improving the overall performance of the property. Qualifications • Strong experience in General Management and Business Management, including planning, organizing, and leading teams effectively., • Proven expertise in Customer Service with an ability to enhance guest satisfaction and address concerns promptly., • Knowledge of Budgeting and financial management, ensuring operational profitability and cost control., • Experience in Food & Beverage operations, including oversight of quality service and menu development., • Excellent communication, interpersonal, and leadership skills to foster staff engagement and solve challenges efficiently., • Familiarity with hospitality industry standards and regulations is preferred., • Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent experience is required. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

About Us: Spencer's is a luxury spa group with locations in the New York City and Los Angeles areas. Offering top-tier wellness treatments in a luxurious setting, Spencer’s focuses on delivering exceptional guest experiences, unmatched customer service, and a brand ethos synonymous with relaxation and design. Overview: As the Assistant General Manager at Spencer's Williamsburg, you will be a key member of the spa’s leadership team, supporting the Spa Manager in overseeing daily operations while also acting with autonomy and leadership when the Director is off-duty. This role requires a proactive, hands-on approach to managing the spa environment, ensuring excellent service, staff performance, and guest satisfaction. You will take the initiative to address challenges, resolve issues promptly, and maintain the high standards Spencer’s is known for. Your ability to problem-solve effectively, demonstrate leadership, and contribute to the spa’s growth will be critical to your success in this role. This critical leadership role is responsible for optimizing front desk operations, managing a high-performance sales team, and ensuring revenue growth through strategic membership and package sales. Reporting directly to the Spa Manager, this individual will be instrumental in driving topline sales, enhancing client experience, resolving operational challenges, and ensuring team accountability. Key Responsibilities: Sales Leadership & Revenue Growth • Drive membership and package sales by implementing and executing high-conversion sales strategies., • Lead by example and personally exceed individual sales goals while coaching the team to do the same., • Monitor key sales metrics, analyze trends, and proactively adjust strategies to maximize revenue., • Develop, implement, and manage targeted promotions and sales initiatives to drive membership growth., • Conduct ongoing training in high touch sales techniques, customer engagement, and upselling strategies., • Ensure every guest interaction is an opportunity for revenue generation, customer retention, and referral growth. Operations & Team Leadership • Oversee daily front desk operations, ensuring efficiency, service excellence, and adherence to company standards., • Supervise, train, and motivate a team of front desk associates to deliver a seamless client experience., • Hold team members accountable for achieving individual and team sales targets., • Optimize front desk workflows, staffing levels, and scheduling to ensure peak operational efficiency., • Lead by example in professionalism, communication, and customer service excellence., • Assist in managing the booking system, ensuring that appointments are properly scheduled, guest preferences are noted, and operational inefficiencies are minimized., • In the absence of the Spa Director, handle guest complaints, ensuring that all issues are resolved swiftly and effectively., • Collaborate with the Spa Director to execute special events, seasonal promotions, and marketing campaigns., • Take initiative to propose and implement new ideas or changes that could positively impact the spa’s operations, guest satisfaction, or overall efficiency. Client Experience & Problem Resolution • Maintain a high touch, luxury client experience, ensuring every guest feels valued and engaged., • Serve as the primary point of escalation for client concerns, resolving issues swiftly and professionally., • Implement strategies to enhance customer retention, loyalty, and satisfaction., • Uphold and enforce spa policies while balancing client satisfaction and business needs. Qualifications & Requirements • Proven success in a sales driven leadership role, preferably in a luxury spa, hospitality, or wellness setting., • Strong background in membership and package sales with a history of exceeding revenue targets., • Demonstrated ability to motivate, coach, and manage a high performing team in a fast paced environment., • Exceptional ability to close sales, upsell services, and drive revenue growth., • Experience with POS and booking systems; proficiency in tracking and analyzing sales data., • Ability to manage multiple priorities while maintaining a focus on both sales and operational efficiency., • Strong communication, problem solving, and de-escalation skills., • A polished, professional demeanor with a strong commitment to luxury service standards. What We Offer • Base salary range: $80,000-$90,000 per annum; Bonus based on performance, • Opportunity to work in a high-end, wellness-focused environment in the heart of West Hollywood., • Complimentary spa services and discounts on retail products., • Career growth opportunities within a dynamic, upscale team. Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities Join our team and play a pivotal role in driving membership growth and ensuring Spencer’s continues to offer an exceptional experience for our guests. Pay Range: $75,000.00 - $90,000.00 per year - a final offer will be based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

We are seeking a Hospitality Services Manager to oversee front-of-house operations supporting our financial services client at their large corporate headquarters. This role leads a high-performing guest services team and ensures a professional, welcoming workplace experience for approximately 1,500+ employees, executives, and visiting clients. The ideal candidate brings deep corporate hospitality experience and a track record of elevating service delivery to white‑glove standards. Key Responsibilities • Lead, mentor, and support a team of 10+ guest services professionals, including receptionists, lobby ambassadors, and event coordinators across multiple floors., • Deliver a consistently high‑quality experience for employees, executives, guests, and high‑profile clients., • Oversee meeting and conference center operations, including room setup, audiovisual support, and coordination with internal partners., • Manage day-to-day event planning efforts; ensure flawless execution of meetings, special events, and on‑site engagements., • Partner closely with the in‑house catering department to support events; experience working with internal culinary teams is a strong plus., • Serve as a primary point of contact for workplace teams, business units, and key internal stakeholders., • Address guest and client concerns with urgency, ensuring timely and effective issue resolution., • Identify opportunities to enhance service delivery and raise performance levels to premium, white‑glove standards., • Ensure adherence to building policies, security requirements, and safety protocols., • Drive a culture of continuous improvement through implementing standardized processes that increase efficiency and productivity., • Occasionally support after‑hours events as needed., • Maintain a strong team culture focused on morale, accountability, and high performance., • Demonstrate a proven ability to develop personnel, helping team members grow into roles with expanded responsibility and leadership., • Achieve results through effective delegation, coaching, and empowerment., • Promote a service‑oriented mindset with strong problem‑solving skills and a “yes‑we‑can” attitude. Qualifications • Bachelor’s degree in Hospitality, Business Administration, or a related field preferred., • 5+ years of experience managing guest services, reception, corporate hospitality, or conference center operations within a large headquarters environment., • Demonstrated success operating in a fast-paced corporate setting supporting 1,000+ employees, • Strong communication, organizational, leadership, analytical and problem‑solving skills., • Expert level proficiency working with conference room management software suites such as EMS, Condeco (Eptura), Robin or similar, • Experience driving white‑glove service levels with a focus on delivering exceptional workplace experiences., • Proven ability to lead high-performing teams, maintain strong morale, and develop talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

About Thrive for Life: The mission of Thrive for Life Prison Project is to transform lives both behind and beyond the prison walls. At Thrive for Life, we envision a world where educational opportunities provide a clear and attainable pathway to a successful and permanent re-entry for people coming out of prison. Our long-term ambition is to establish houses of studies across the country—residential communities where formerly incarcerated individuals can live together in a supportive living community while pursuing their education and growing into the loving and generous people God created them to be. Our holistic suite of services is built upon four foundational pillars: purpose, education, employment, and housing. Each of these pillars is essential in guiding individuals through their re-entry journey, but it is the secret ingredient of community that binds them together. It is only in community that we can truly flourish and thrive in life. Position Overview: The Lead Instructor & Education Program Manager is a member of the CARE Team and serves as the primary architect and instructional lead for Thrive for Life’s on-site education programming. Working in close collaboration with the Director of Program Operations, this role is responsible for designing and implementing a comprehensive educational pathway for resident scholars. The Lead Instructor will develop, facilitate, and continuously improve Thrive for Life’s on-site educational programming, including GED preparation, college readiness, workforce-oriented instruction, and social-behavioral learning groups that support residents’ successful re-entry into academic, professional, and community life. In addition to the GED instruction, this role is responsible for coordinating and leading the scheduling and delivery of all on-site educational programming at Abraham House, including programs connected to the Cardinal’s Café initiative. The Lead Instructor will serve as the central coordinator of Thrive for Life’s on-site education schedule and ensure the consistent delivery of structured educational programming. As a member of the CARE Team, the Lead Instructor will collaborate with program staff to integrate educational planning into each resident’s broader personal development goals and support the delivery of Thrive for Life’s holistic re-entry services. Key ResponsibilitiesEducation Program Design & Development • Design, coordinate, and continuously improve Thrive for Life’s on-site education program, including GED preparation, college readiness, workforce-oriented instruction, and social-behavioral learning groups, • Serve as the lead instructor and primary coordinator for all on-site educational programming at Abraham House, • Develop and maintain the weekly education schedule, ensuring consistent delivery of structured programming, • Coordinate educational activities connected to the Cardinal’s Café initiative and other on-site workforce learning opportunities, • Develop structured learning modules covering time management, conflict resolution, communication, professional conduct, and executive functioning, • Align all programming with Thrive for Life’s four pillars: purpose, education, employment, and housingPersonalized Education Planning, • Lead resident intake assessment educational background and identifying learning needs and develop individualized education plans for new residents, • Conduct follow-up academic planning sessions to refine educational goals based on resident progress, • Provide ongoing academic advising in coordination with the Director of Program Operations, • Monitor progress toward educational milestonesEducational Programming & Community Offerings, • Expand on-site educational offerings including OSHA certification and sewing classes, • Coordinate afternoon programming groups, • Schedule community educational events and workshops, • Ensure programs serve both resident scholars and the broader justice-impacted communityPartnership Development, • Support the development of relationships with higher education institutions and workforce training providers, • Coordinate on-site workshops, certification programs, and guest-led instruction, • Expand educational opportunities available to resident scholarsEmployment Readiness Integration, • Assess employment readiness alongside educational planning and develop complementary employment plans, • Provide job search assistance including resume writing and application support, • Coordinate with external employment specialists for advanced placement and track outcomes with the CARE TeamCase Management and Documentation, • Maintain educational progress records in Monday.com case management system, • Document educational achievements, challenges, and plan modifications, • Prepare educational progress reports for Director of Program Operations review, • Coordinate with CARE Team members on integrated progress planning, • Ensure compliance with court-mandated educational requirements through Director of Program Operations, • Maintain educational progress records in Monday.com and prepare progress reports for Director of Program Operations review, • Ensure compliance with court-mandated educational requirements and fidelity to Thrive for Life’s educational standards, • Support training of educational volunteers and participate in program evaluation initiativesOther Duties, • Carry out additional assignments from leadership to ensure smooth day-to-day operations. Qualifications • Bachelor's degree in Education, Adult Education, or related field required; Master's preferred, • Minimum 6 years of experience in adult education or educational programming, • Experience working with justice-impacted populations preferred, • GED instruction experience or ability to obtain certification within 90 days, • Knowledge of higher education admissions processes and workforce development systems, • Strong computer skills including database management and educational software platforms, • Bilingual capabilities (English/Spanish) preferred, • Familiarity with Catholic education or experience working within the Roman Catholic or Jesuit educational tradition strongly preferredCore Competencies, • Educational Excellence: Ability to design and deliver effective adult learning experiences, • Collaborative Partnership: Effective coordination with CARE Team and Director of Program Operations, • Adaptive Programming: Flexibility to meet diverse learning styles and educational goals, • Data-Driven Practice: Commitment to tracking outcomes and evidence-based programming, • Community Engagement: Skill in building partnerships with educational institutions, • Mission Alignment: Deep commitment to transformative education and human dignity

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment. The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment. Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement. Key Responsibilities Client Experience & Relationship Management • Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture., • Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence., • Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience., • Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support., • Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times., • Implement and refine operational workflows, SOPs, and training programs to support consistency and quality., • Track and report on service-level performance (SLAs, KPIs) and lead operational audits to ensure excellence., • Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service., • Provide regular coaching, feedback, and recognition to promote professional growth and engagement., • Manage staffing, scheduling, and professional presentation standards., • Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives., • Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences. Qualifications • 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting., • Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings., • Strong client relationship management skills with a track record of delivering measurable service excellence., • Highly organized with the ability to manage multiple priorities and maintain composure under pressure., • Exceptional communication, presentation, and interpersonal skills., • Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus., • Professional, polished, and hospitality-minded demeanor at all times., • Commitment to confidentiality, discretion, and operational integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

POSITION SUMMARY At Sound Associates, we supply assistive technology and services to all the Broadway theaters and many of the touring houses throughout North America and London’s West End. The Operations Manager is responsible for the day-to-day administrative and operational functions of our New York City business unit. This role serves as the central point of coordination for billing, purchasing, payroll, inquiries, and general office management, ensuring that all back-office functions run efficiently, accurately, and in compliance with applicable regulations. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple functional areas in a fast-paced small business environment. The salary range for this position is $75,000-$80,000 per year. Monday - Friday, 40hrs/wk in our Manhattan, NY office. ROLE AND RESPONSIBILITIES Billing & Accounts Receivable Oversee the preparation and issuance of customer invoices in a timely and accurate manner. Monitor accounts, follow up on past-due balances, and maintain organized billing records. Coordinate with the sales or service team to ensure invoices reflect work completed and pricing agreements. Reconcile monthly and quarterly sales commission reports with the GalaPro team. Purchasing & Accounts Payable Manage vendor relationships and oversee the purchasing of supplies, equipment, and services along with the operations coordinator needed for business operations. Maintain an organized vendor file and ensure all purchase orders are issued, received, and closed. Payroll Administration Process payroll accurately and on schedule for all employees at the New York City office. Maintain employee payroll records, track paid time off and leave balances, and coordinate with corporate accounting regarding weekly payroll as needed. General Operations & Administration Serve as the primary point of contact for day-to-day operational matters, including facilities, office supplies, and website and social media content. Develop and maintain systems and procedures that improve efficiency and reduce administrative burden across the organization. Serve as the primary point of escalation for staff questions and customer issues arising during theatre operations. Support the management team with reporting, budgeting, and special projects as needed. Human Resources Support Assist with onboarding new employees, maintaining personnel files, and tracking required training. Serve as a resource for staff on HR-related questions, escalating matters to corporate HR department or executive management when appropriate. In addition, support the part-time theatre assistive listening system distribution staff, ensuring they are equipped to deliver a consistently positive guest experience. QUALIFICATIONS AND EDUCATION REQUIREMENTS · 3–5 years of experience in operations, office management, or a related administrative role, preferably in a small business setting · Demonstrated experience with billing, accounts payable/receivable, and payroll processing · Prior supervisory experience, preferably managing part-time or hourly staff in a customer service or hospitality environment · Strong organizational skills and attention to detail with the ability to manage multiple priorities simultaneously · Excellent written and verbal communication skills · Ability to manage sensitive and confidential information with discretion · Bachelor's degree required. Degree in Business Administration preferred, but equivalent experience will be considered PREFERRED SKILLS · Experience in handling customer-facing sales inquiries and familiarity with basic sales processes · Proficiency with accounting or business management software (e.g., QuickBooks, Excel, or similar platforms) · Prior experience in live theatre or performing arts operations · Demonstrated ability to create and manage engaging social media content, with a working knowledge of major platforms including Instagram, Facebook, and LinkedIn

GENERAL SUMMARY OF DUTIES: Assists with and learns about the efficient operation of the assigned community or communities under the direction of their Community Director(s). On a daily basis, the Intern is flexible and may perform the tasks associated with the operation of the community including leasing, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. The program is designed to provide the college student a positive learning and/or practical work experience providing them the opportunity to grow and sharpen their practical work skills, and contribute toward the successful achievement of the Company. This is an hourly position based in numerous locations located throughout the United States. SUPERVISION RECEIVED: Reports directly to one or more Community Directors, Senior Community Directors, or General Manager SUPERVISION EXERCISED: N/A TIME COMMITMENT: Part-time or Full-time (approximately 29 hours per week minimum not to exceed 40 hours in a given work week) for three months, typically starting in June. The start and end dates and hourly commitment of the internship are flexible and can be adjusted based on managements needs. ESSENTIAL FUNCTIONS: • Renew and lease apartments using effective selling techniques to close each sale and obtain the required deposit(s)., • Meet with and show the prospects the community and all of the amenities., • Complete administrative tasks associated with community operations, including accounting and financial reporting, processing invoices, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned., • Responsible to complete customer applications, to ensure all background checks, deposits, and lease paperwork is completed in accordance with all legal requirements and company policy to guarantee a timely move-in., • Notify the new resident upon approval of the application, prepare resident move-in or renewal paperwork, ensure the new resident signs all necessary paperwork (leases, addenda, notices, etc.), and pays applicable deposits. Prepare new residents file according to company requirements for the Community Director's approval., • Enter data into the community database., • Explain the "Move-In Inventory" form to new residents and ensure that the form is returned., • Answer prospect, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities and takes prompt action to solve/address issues and/or enter resident service requests into the system if needed., • Assist in gathering and compiling current market and economic information, and prepare competitive market analyses and trends if requested., • Answer the telephone and receive and greet visitors to the community in the absence of a Concierge., • Provide superior customer service to internal and external customers., • Enter, update, and maintain the guest card data base., • Produce timely and accurate administrative, accounting, and other reports., • Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, market tour trail, curb appeal, risk management/safety requirements, cleanliness, and general appearance and implements corrective measures as necessary., • Assist residents who call or come to the office to make a service request by entering that service request into the system for them., • Assist in sponsoring functions and programs that promote resident satisfaction. TAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply concepts of basic algebra, geometry, and statistics. Ability to exercise initiative, problem solving and decision making skills. The individual must be energetic, enthusiastic, detail-oriented, and have the ability to multi-task. Ability to learn the principles and methods for showing, and promoting property and knowledge of demographics surrounding assigned community. Ability to effectively present information to prospective or current residents. Ability to respond to common inquiries or complaints. Ability to quickly develop strong internal working relationships. Ability to travel, when applicable. Must be a self-starter and have strong organizational and analytical skills, effective oral and written communication skills. Ability to professionally work well with others and to maintain positive relationships with co-workers, Company managers, clients, and customers both internal and external. Proficiency with Microsoft Office, Word, Excel, and Power Point and an ability to learn and utilize other software products needed. Ability to perform numerous administrative duties and to create, compose, and edit written materials. Knowledge of basic office practices and procedures. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Regular exposure to outside elements, weather, and unpleasant odors. Flexible schedules with occasional evening and regular weekend work. EDUCATION AND EXPERIENCE: In order to apply, applicants must be: • Currently enrolled college students with an interest in Real Estate and/or general business., • U.S. citizens or legal permanent resident., • Able to demonstrate leadership abilities and excellent oral and written communication skills. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. As a Front Desk Associate, you'll be the heart and "face" of WeWork's hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork's beautiful locations on weekdays only to support the Community Management team. Depending on the location you are assigned, you'll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: * Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly. * Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns. * Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling. * Help ensure your building is fully operational and make adjustments when needed. * Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary. * Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests. * All of this while illustrating WeWork's core values and working towards achieving our mission. In this role, you'll be responsible for the following areas: Front Desk Management * Greet all members and guests with a warm and welcoming demeanor. * Cover the front desk during the building's set business hours and be an on-site point of contact for members, located at the Community Bar. * Ensure visiting guests are registered and checked in and in accordance with WeWork's guest policies. * Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported. * Support with issuing and collect keys from members and guests as needed. * Keep the front desk clean, organized and free of clutter at all times. * Notify members of any food deliveries and packages. Member Engagement * Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community that WeWork is known for. * Keep track of relevant member notes and information in WeWork systems. * Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant. * Identify opportunities to celebrate members' successes and milestones. * Know and be able to explain WeWork policies and procedures to members and guests. * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc. Building Operations and Management * Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing. * Know and be able to explain WeWork policies and procedures around mail and mailroom. * Monitor our spaces and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows. * Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc. * Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed. We'd love to hear from you if you meet the qualifications below: * You're a people-person-you enjoy meeting new people from all walks of life * In-person interactions energize you and you have outstanding interpersonal skills * You feel comfortable and confident being the face of the brand * Helping others gives you a sense of accomplishment * You work well in a team and can roll up your sleeves to help when needed * You're able to multitask while always prioritizing the member experience * You've worked in hospitality / retail or customer service before which is preferred but not required * You have strong verbal and written communication skills * You are comfortable with and proficient in basic computer skills * You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion * You show a passion and understanding of WeWork's mission and values * You have a secondary school certificate which is preferred but not required Compensation & Benefits Base Pay:$21.00 - $22.00 hourly Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. As a ___, you'll be the primary point of contact for the Community and act as the "face" of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: * Build a welcoming and collaborative community environment amongst our members through events and building relationships between members! * Ensure that your building is fully operational and processes are running efficiently. * Drive growth and promotion of WeWork-provided service offerings. * Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. * All of this while illustrating WeWork's core values and working towards achieving our mission. Depending on the location you are assigned, you'll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations. In this role, you'll be responsible for the following areas: Front Desk Management: * Cover the front desk during the building's set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar. * Greet members and guests with a warm and welcoming demeanor. * Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio tablet. * Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for. * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience. * Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc. * Keep the front desk clean and organized. * Notify members of any food deliveries and couriers. * Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc. Events and Membership Engagement: * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team. * Consistently celebrate members' successes and milestones through gifts and notes. * Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters. * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc). * Input notes into Kube or equivalent system about Members. * Identify and execute opportunities to connect members with each other. * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc. * Be active on the WeWork member network to engage members. * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues. * Ensure music levels and activations are appropriate to the daypart and occasion. * Write and send broadcasts relating to building updates. Building Operations and Management: * Receive, process, sort, and organize all mail. * Locate and issue posts via the regional system to members upon request. * Keep the mailroom organized and clean. * "Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up. * Ensure courier parcels have all the correct details for scheduled pick-ups. * Investigate, escalate, and resolve 'lost' packages. * Know and explain WeWork policies and procedures around mail and mailroom. * Track, audit, and organize keys collected and distributed. * Manage keycard stock and request new inventory as needed. * Collect keys and key cards upon move-out. * Review location and how to use each piece of Emergency Equipment. * Provide support for an automated coffee machine for guests and members. We'd love to hear from you if you meet the qualifications below: * College graduate with a four-year degree preferred, but not required * 1+ years of hospitality experience * Customer service and/or sales experience a plus * Must have strong verbal and written communication skills * Outstanding interpersonal and multitasking skills * Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion * Passion for entrepreneurial communities * Passion and understanding of WeWork's mission and values * Proficient in basic computer skills Compensation & Benefits Base Pay:$23.00 - $25.00 hourly Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. As a ___, you'll be the primary point of contact for the Community and act as the "face" of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: * Build a welcoming and collaborative community environment amongst our members through events and building relationships between members! * Ensure that your building is fully operational and processes are running efficiently. * Drive growth and promotion of WeWork-provided service offerings. * Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. * All of this while illustrating WeWork's core values and working towards achieving our mission. Depending on the location you are assigned, you'll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations. In this role, you'll be responsible for the following areas: Front Desk Management: * Cover the front desk during the building's set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar. * Greet members and guests with a warm and welcoming demeanor. * Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio tablet. * Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for. * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience. * Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc. * Keep the front desk clean and organized. * Notify members of any food deliveries and couriers. * Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc. Events and Membership Engagement: * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team. * Consistently celebrate members' successes and milestones through gifts and notes. * Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters. * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc). * Input notes into Kube or equivalent system about Members. * Identify and execute opportunities to connect members with each other. * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc. * Be active on the WeWork member network to engage members. * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues. * Ensure music levels and activations are appropriate to the daypart and occasion. * Write and send broadcasts relating to building updates. Building Operations and Management: * Receive, process, sort, and organize all mail. * Locate and issue posts via the regional system to members upon request. * Keep the mailroom organized and clean. * "Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up. * Ensure courier parcels have all the correct details for scheduled pick-ups. * Investigate, escalate, and resolve 'lost' packages. * Know and explain WeWork policies and procedures around mail and mailroom. * Track, audit, and organize keys collected and distributed. * Manage keycard stock and request new inventory as needed. * Collect keys and key cards upon move-out. * Review location and how to use each piece of Emergency Equipment. * Provide support for an automated coffee machine for guests and members. We'd love to hear from you if you meet the qualifications below: * College graduate with a four-year degree preferred, but not required * 1+ years of hospitality experience * Customer service and/or sales experience a plus * Must have strong verbal and written communication skills * Outstanding interpersonal and multitasking skills * Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion * Passion for entrepreneurial communities * Passion and understanding of WeWork's mission and values * Proficient in basic computer skills Compensation & Benefits Base Pay:$23.00 - $25.00 hourly Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

Executive Travel Manager | Private Aviation & UHNW Support (Temp-to-Perm) Firm: Global Financial Services Firm Location: Midtown NYC Engagement: Temp-to-perm, candidates must be able to interview and start quickly Permanent Base Salary: $150,000–$175,000 Must have experience with private aviation and crew coordination support. Overview A global investment organization is seeking an experienced Executive Travel Manager to support its C-Suite team. This is a highly visible, hands-on role for a travel professional who thrives in fast-paced, high-touch environments and understands the nuances of executive-level service. The Travel Manager will own end-to-end travel strategy and execution, partnering closely with the support team and external vendors to ensure seamless domestic and international travel. Success in this role requires exceptional attention to detail, discretion, adaptability, and the ability to anticipate needs before they arise. Key Responsibilities • Oversee all aspects of domestic and international travel for the CEO and select senior leaders, including private aviation and commercial flights, • Design detailed, end-to-end itineraries that account for preferences, logistics, security considerations, and contingency planning, • Coordinate ground transportation, accommodations, visas, documentation, and special travel requirements, • Monitor global travel conditions and proactively mitigate risks related to weather, health, or geopolitical issues, • Respond quickly and calmly to last-minute changes, disruptions, or urgent requests, • Partner with aviation providers and flight crews to align schedules and operational needs, • Track flight-related expenses and support accurate reporting and reconciliation, • Serve as a central point of communication across aviation vendors, crews, and internal stakeholders, • Build trusted relationships with airlines, charter operators, hotels, security providers, and travel partners, • Negotiate preferred rates, upgrades, and service enhancements where possible, • Evaluate vendor performance to ensure consistently high service standards, • Support internal and external events requiring travel coordination or guest logistics, • Track travel-related budgets and expenses with a high degree of accuracy, • Partner with finance and accounting teams on invoicing and reconciliation, • Identify efficiencies without compromising experience or quality, • Act as a primary contact during travel, including evenings or emergencies as needed, • Provide real-time problem solving while maintaining discretion and professionalism, • Travel may be required periodically (no travel expected during the first ~3 months; up to ~1x/month thereafter), • Handle sensitive personal and business information with absolute discretion, • Represent the organization with professionalism and sound judgment at all times Ideal Background • 5–8 years of experience in luxury or executive travel management, private aviation, hospitality, or private family office environments, • Demonstrated success managing complex, high-volume, and last-minute travel for senior executives, • Strong understanding of international travel logistics, documentation, and compliance, • Comfortable working in fast-moving environments with shifting priorities, • Highly organized, detail-oriented, and service-driven, • Calm under pressure, receptive to feedback, and collaborative by nature, • Flexible with hours and availability as business needs dictate

Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing

Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weigh

The minimum age requirement for an Assistant Store Manager is 18. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensur

• Job Type: Support Staff - Non-Union, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 40, • Standard Work Schedule: Monday - Friday, 9:00am - 5:00pm, • Building: Reporting to the Resident Manager, the Houseworker will be responsible for the day-to-day housekeeping duties in the building. Responsibilities • Delivers linen, blankets, pillows, and in-room amenities to guest rooms, • Washes linen, prepares guest beds, and properly arranges amenities, • Retrieves used linens from guest rooms, • Freshens bathroom areas and removes garbage, • Launders, counts, and sorts linen, • Organizes and cleans linen rooms and work areas, • Operates linen exchange tables and prepares room status reports, • Highschool Diploma or equivalent required, • Flexible work schedule with weekend, late night, and early morning required, • Must be able to perform tasks independently with great attention to detail, • Must have ability to provide excellent hospitality services and ability to communicate pleasantly with staff and visitors, • Must have ability to work with a diverse group of people is required Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 Under the direction of the Assistant General Manager/General Manager, the Manager will provide full oversight to ensure all events are delivered in accordance with the department's standards for quality and consistency. The Manager is expected to help create a pleasant environment and experience for guests. The Manager will provide on and off-site supervision for all supported events and make recommendations for improving services, events policies, and procedures. Responsibilities Event Support - 30% • Oversees event setup by reviewing menus, coordinating timing with culinary staff, and ensuring successful execution., • Arranges temporary staff, room assignments, decor, and enhancements for events., • Trains and directs front-of-house staff to maintain UEM's service standards., • Prepares and adjusts work schedules to meet business demands, monitoring staff appearance and professionalism. Communicates daily activities to ensure seamless transitions and client satisfaction., • Ensures compliance with Federal, State, Local, and Columbia University sanitation and OSHA regulations., • Supports the General Manager/Assistant General Manager with event logistics, including coordination of staff, equipment, and transportation., • Manages event delivery for high-quality execution, reviewing event orders to determine staffing, setups, and decor needs., • Serves as primary liaison during events in the absence of the Assistant General Manager, handling issues and event closure., • Maintains housekeeping and equipment condition of event spaces. Recommends and implements operational improvements for efficiency and cost savings., • Supports the sales team in soliciting University and external events, collaborating to achieve sales goals and upselling menus and services., • Manages event staff scheduling and payroll., • Partners with the General Manager/Assistant General Manager to assess customer feedback and enhance services., • Prepares menu cards, signage, and printed materials for events., • Assists with onboarding and orientation of new staff., • Resolves client concerns diplomatically and follows up on service issues, communicating with the Assistant General Manager., • Collaborates on policies for UEM-managed spaces, including food service, AV, and outdoor events., • Delivers superior service to exceed customer expectations., • Maintains effective communication with all stakeholders to ensure productive relationships., • Engages respectfully with diverse clientele, departments, and student organizations to maintain a customer-friendly environment., • Partners with HR to enhance staff performance through training, clear objectives, and professional development., • Reviews guest satisfaction results and trains employees to meet service standards., • Observes performance and provides constructive feedback to maintain high service quality., • Assists with corrective action plans and fosters a feedback-rich, collaborative work culture., • Supports the sales team with event solicitations and upselling of services., • Assists the Assistant/General Manager with marketing initiatives., • Bachelor's Degree and/or equivalent experience., • Minimum of 3 years related experience in the hospitality field or equivalent experience preferred., • Ability to remain calm under pressure and maintain professionalism in all situations., • Flexible schedule, including evenings and weekends to support events year-round., • Valid driver's license., • Proficiency in MS Word and Excel., • Experience with Kronos Payroll System., • Experience with catering/event management systems (e.g., EMS). Columbia University is committed to the hiring of qualified local residents.

Description: The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is responsible for selling groups with guestroom and events. This position requires an expert in building and maintaining long term relationships with their assigned market, identifying, selling and converting opportunities. This candidate will work with customers to align their preferences with brand needs and actively qualify each business opportunity to maximize revenues and drive customer loyalty. Both prospecting for new accounts and current account development is necessary for this role. The Senior Sales Manager will be responsible for driving revenue by proving thoughtful proposals to inquiries, negotiating contractual terms, developing and executing a SMART plan, hosting hotel tours, networking, client entertainment, organizing and attending client events, tradeshows and meeting with clients to discuss the needs/details of the event. This position is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. The Senior Sales Manager will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent customer service and communication skills. A self-starter, strategic mindset and dynamic thinker is necessary. Pay Salary Range: $70,000-$106,000 Responsibilities & Duties include: * Selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting hotel tours, solicits and generates business. * Preparing and presenting effective and detailed proposals and or presentations, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. * Participate and may lead sales and event meetings and other staff meetings. * Organize and participate in client entertainment/FAM's, special promotions, tours, tradeshows/conferences. * Assist in creating and implementing special promotions relating to direct sales segments. * Maximize sales occupancy and rates in conjunction with hotel operations to increase profits. * Prospect new business using a wide variety of sales methods, including but not limited to phone calls, outside sales calls, attending tradeshow and conferences, and active participation within the industry to strengthen and expand customer base and brand awareness. * Maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing group room sales. * Establish and build successful relationships that generate sales opportunities. * Effectively communicate client requirements, ensuring all information is accurate between client and hotel. * Ensures business is turned over accurately and in a timely manner to ensure high-level service delivery. * Analyze and conduct market research to fully understand competitive set, market conditions, and current trends to maximize revenue and hotel's market position. * Negotiate, prepare and execute contracts that meet the hotel's business plan objectives. * Problem solve and develop solutions to meet client's important requirements/needs. * Maintain or exceed sales goals as assigned by DOSM. Qualifications: * Minimum of 8 years prior hotelgroupsales experience is required * Upscale or luxury hotel experience is preferred * Exceptional prospecting and negotiation skills * Strong revenue management skills to create financially sound group sales proposals. * Competitive spirit with the ability to work in a fast-paced environment and a strong desire to exceed revenue goals/expectations. * Excellent customer service skills; demonstrates a positive attitude and is hospitable. Creative, genuine,transparent,service driven and passionate about exceeding Guest Expectations. * Seeks out and participates in available training opportunities and applies learning and newly identified best practices where possible. * Responds to all issues (internal and external) in a positive manner and takes action to resolve. * Excellent communication skills, both verbal and written. * A strategic and dynamic thinker * Must be proficient in general computer knowledge * Knowledge of Envision Sales and other Hyatt systems is preferred * Bachelor's degree in hospitality or business management is preferred * Must have excellent organizational and interpersonal skills, the ability to multitask and strong attention to detail * Ability to travel for tradeshows, conferences, and development Primary Location: US-NY-New York City Organization: Park Hyatt New York Pay Basis: Yearly Job Level: Full-time Job: Sales Req ID: NEW015162 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

As a department head, directs and works with managers and emplo Office Manager, Manager, Guest Service, Office, Operations, Customer Service, Hotel, Business Services. Responsible for all front office functions and staff.

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room rev

Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, hei

Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories. Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers ap

Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, hei

Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weigh

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room rev

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room rev

The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. The Salon Man

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment. The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment. Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement. Key Responsibilities Client Experience & Relationship Management • Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture., • Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence., • Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience., • Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support., • Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times., • Implement and refine operational workflows, SOPs, and training programs to support consistency and quality., • Track and report on service-level performance (SLAs, KPIs) and lead operational audits to ensure excellence., • Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service., • Provide regular coaching, feedback, and recognition to promote professional growth and engagement., • Manage staffing, scheduling, and professional presentation standards., • Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives., • Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences. Qualifications • 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting., • Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings., • Strong client relationship management skills with a track record of delivering measurable service excellence., • Highly organized with the ability to manage multiple priorities and maintain composure under pressure., • Exceptional communication, presentation, and interpersonal skills., • Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus., • Professional, polished, and hospitality-minded demeanor at all times., • Commitment to confidentiality, discretion, and operational integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weigh

The Manager of Guest Services is responsible for designing, implementing, and overseeing a world-class guest service program to meet the unique needs of clients, partners, and visitors across Starr's office locations. Manage and mentor guest services team, including training and professional develop

Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weigh

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. A true desire to satisf Office Manager, Manager, Assistant, Office Supervisor, Office, Hotel, Business Services.

Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, hei

A leading retail company in New York seeks an Assistant Store Manager to enhance guest services and support overall store operations.