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Job Description Salary Range: $90,000 - $100,000 annually About Us: One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a shuttle manager, you will be responsible for overseeing the transportation of passengers to and from designated locations in a safe and timely manner. You will play a vital role in ensuring the comfort and satisfaction of our customers. You will perform various job responsibilities, including those embodied by our company core values as follows: Accountability • Work with leadership to carry out Company directives and incentives to drive business., • Analyze information and processes and develop more effective or efficient processes and strategies., • Generate reports and present information to upper-level managers or other parties., • Responsible for the hiring, training, coaching and counseling process of team members, to ensure performance standards are met., • Ensure the safety of passengers and cargo at all times., • Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities., • Work with vendors to ensure that the operations are adequately supplied (uniforms, signage, etc.), • Safely and responsibly operate shuttle vehicles following all traffic laws and company policies, • Implement cost-control measures to maximize profitability while maintaining service quality., • Identify opportunities for revenue growth through promotions, pricing strategies, or additional services., • Analyze financial data and implement strategies to maximize profitability, such as optimizing staffing levels and pricing structures., • Set and track key performance metrics related to operational efficiency, customer service, and financial performance., • Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes., • Follow DOT policies and procedures., • Train and motivate staff to provide exceptional customer service., • Address customer inquiries, concerns, and complaints in a professional and timely manner., • Regularly assess service quality through feedback mechanisms and take corrective actions as needed., • Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively., • Assist passengers with disabilities as needed. Operate wheelchair lifts or assist passengers with mobility challenges., • Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism., • Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation., • Create a positive and supportive work environment that promotes a sense of belonging and teamwork among staff., • Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. He/she will also possess the following experience and key attributes. Your Qualifications: • Strong understanding of business management, financial, and leadership principles., • Excellent communication, leadership, coaching, and conflict resolution skills., • Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints., • Commitment to providing exceptional service to customers and support to staff members., • Must have at least 3 years of managerial experience., • Knowledge of DOT regulations., • Salary Range: $90,000 - $100,000 annually, • Medical, dental, vision, and life insurance coverage for full-time, eligible employees, • Flexible Spending Accounts for full-time, eligible employees, • 401k, • Vacation/Sick for full-time and part-time employees, • Holiday full-time and part-time employees, • Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.

The Front Office Manager will report to the Director of Front Office Operations and oversee a team of 40-50 union team members including Guest Services, PBX, Bell, Concierge, and Door. Front Office Manager - The Beverly Hilton. The prestigious Beverly Hilton is looking for their next Front Office Ma

The Beverly Wilshire a Four Seasons Hotel is looking for a Valet Attendant who shares a passion for service excellence. The Valet Attendant reports to the Guest Services Manager. Greet guest arriving at the hotel and drive their vehicle safely to the designated parking area.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services.

Job Description Salary: $100,000 - $110,000 Other Forms of Compensation: Bonus Plan Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Wolfgang Puck Success on our team starts with our culture: • We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients., • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats., • Our services require a CONCIERGE mentality, a bias to action with humble hospitality., • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to., • We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships., • We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy)., • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. “I can have the best food, but if we don’t have good people, it won’t get you very far.” Job SummaryWe’re opening a new, full‑scale Wolfgang Puck restaurant inside WME’s flagship office, and we’re looking for a General Manager with exceptional presence, someone who is polished, intuitive, and able to build genuine relationships with agents, executives, talent managers, and VIP guests. Operating Monday through Friday with no late nights, this venue offers premium hospitality in a high‑energy, creatively driven environment. In addition to leading the restaurant and full bar, you will oversee the barista‑led coffee program, grab‑and‑go service, and all pantry operations throughout the building, making this role the center of hospitality for the WME campus. We’re seeking a leader with confidence, warmth, and the ability to “work the room” while running a tight, efficient business. If you enjoy shaping a venue from the ground up, energizing a team, and delivering hospitality with personality and precision, this role offers a rare opportunity to shine Key Responsibilities • Lead daily operations for the private restaurant, full bar, happy‑hour service, coffee/barista station, grab‑and‑go program, and all pantry services., • Build strong, trust‑driven relationships with talent managers, executives, and VIP guests with discretion and professionalism., • Create a polished, consistent, high‑touch hospitality culture aligned with Wolfgang Puck standards., • Oversee hiring, onboarding, training, coaching, and team development for FOH, barista, pantry, and support teams., • Establish structure and systems for a brand‑new operation, including service standards, workflows, pacing, and guest‑experience flow., • Partner with culinary leaders on menu development, seasonal offerings, tastings, and new program launches., • Maintain food and beverage quality, cost controls, inventory integrity, and vendor partnerships., • Manage all financial aspects of the operation, P&Ls, forecasting, budgeting, and performance analysis., • Ensure reliable execution of pantry services and coffee/express programs, maintaining speed, quality, and guest satisfaction., • Uphold compliance across HACCP, health codes, food safety, fire safety, and internal standards., • Lead VIP activations, happy hours, special events, and evolving client needs with grace and adaptability., • Champion operational excellence, thoughtful problem-solving, and a culture of inclusion and continuous learning.What We’re Looking For, • Experience in upscale or high‑end restaurant, luxury hotel, or premium catering environments., • 5 plus years of progressive experience in high‑end hospitality, including leadership roles., • Comfortable engaging with high‑profile clients, talent managers, and executives with confidence and discretion., • A natural connector, someone with presence, approachability, and an ability to elevate the room., • Collaborative, people‑focused leadership style with strong communication and guest‑relations skills., • Strength in building operational systems, managing complexity, and leading through rapid growth., • Skilled in budgeting, financial analysis, forecasting, and data‑driven decision‑making., • Knowledge of inventory management, food purchasing, safety protocols, and cash‑handling., • Ability to remain steady, solutions‑oriented, and flexible in fast‑paced environments., • Experience supporting VIP events, activations, or high‑visibility service moments., • ServSafe or DOH certification., • Proficiency in Microsoft Office tools., • Experience opening a new restaurant or operational concept, • Background in private club, members‑only, or entertainment‑industry dining environments Wolfgang Puck Catering is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Wolfgang Puck Catering are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1511721 Wolfgang Puck Catering Michael Abbey [[req_classification]]

Job Description Reports To: General Manager Requirements: Carry or lifting items weighing up to 50 pounds Pulling and pushing up to 150 pounds Frequent standing up and moving Frequently bending, stooping, and kneeling Willing to work on weekends, and/or holidays Must have experience in electrical, plumbing, painting, drywall work, carpentry, outside maintenance, snow blowing, and shoveling. Will discuss wage upon interview. General Responsibilities: The Maintenance Supervisor oversees hotel maintenance, energy usage and many of the hotel’s safety and security programs. Hotel areas maintained under the direction of the chief engineer include public areas, guest rooms, support areas, machinery, equipment, and grounds. Primary Functions: Supervise the maintenance of the hotel so that there are no additional expenses or loss of business resulting from deferred maintenance. Review and be knowledgeable of information contained on circulate management reports. Implement and adhere to all Company purchasing procedures and controls. Protect the Company’s financial assets. Be knowledgeable on the safe use of tools, chemicals, supplies, and related materials. Use these materials safely and according to instructions. Use hotel supplies and materials efficiently. Promptly report to the General Manager and correct maintenance deficiencies that may have a negative effect on guest comfort and/or operating expenses. Promptly report and correct risks to guest, visitor and employee safety, security, and health to General Manager. Coordinate access to guestrooms and timeliness of guestroom maintenance with the housekeeping and front office departments. Be knowledgeable of hotel features, amenities, and services. Adhere to all company policies and procedures. Participate in job-oriented continuing education programs. Implement and monitor a formal, documented ongoing preventative maintenance program for all hotel’s major equipment and machinery. Implement and monitor a formal, documented ongoing maintenance program for all hotel guestrooms. Represent the hotel with enthusiasm, professionalism and businesslike appearance and demeanor to all hotel guests, clients, prospective clients, and agents, as well as, to the community. Adhere to all laws and regulations regarding workplace safety and health. Educate employees on such laws and regulations and actively promote their adherence to those laws and regulations. Specific Responsibilities Complete and post daily work checklists and special project checklists. Conduct daily tours of all hotel facilities to discover and correct maintenance deficiencies, conditions that negatively affect guest experience and conditions that risk the security safety or health of the hotel, guests, or other visitors. Including but not limited to, trash disposal in public areas. Report and investigate losses of company assets. Tactfully and professionally handle special guest situations and problems. Report guest comments to the general manager and the front desk staff. Respond to written and verbal work orders originating from the front desk, housekeeping staff and management. Deliver requested items to guestrooms, such as bedding, pillows, cribs, rollaway beds, towels, light bulbs and supplies when requested by the supervisor or front desk staff. Report the status of maintenance assignments to the front desk, housekeeping, and management. Repair and clean mechanical equipment. Perform preventative maintenance on mechanical equipment. Complete special projects, including but not limited to, painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical, carpentry, refrigeration, and other projects. Repair and clean furniture, fixtures, and equipment in the hotel’s guest rooms, public areas, storerooms, offices, workshops, support areas, garage, and outdoor areas. Secure guestrooms, storerooms, mechanical rooms, and work areas. Secure hotel equipment and supplies. Maintain comprehensive records on guestroom maintenance and preventive maintenance. Complete other assignments and perform other duties as directed by management. Performance Standards: Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.

Job Description LALOU Hiring Event Monday, April 29 & Tuesday, April 30 from 11:30AM - 2:30PM. Open Interviews are being conducted at our sister restaurant Olivetta - 9010 Melrose Ave, West Hollywood Responsibilities: • Always provides prompt and courteous food & beverage services to every guest., • Maintains knowledge of restaurant floor layout to serve guests efficiently., • Sets up restaurant tables, chairs and centerpieces neatly before opening., • Stocks service stations with plates, rollups, silverware, glassware, water carafes, sanitizing spray, towels, etc., • Places propane in space heaters and ensures tanks are full., • Brings water and food to table in a timely manner., • Demonstrates knowledge of menu items., • Effectively communicates with server regarding guests’ needs and requests., • Informs Supervisor/Manager of any situations that arise or need immediate attention., • Ensures side work is completed in a timely manner and completed prior to end of shift., • Exhibits extreme care when handling dishware, glassware, silverware and food product., • Continually monitors stock levels and obtains supplies and equipment for refreshment bars., • Quickly clears and re-sets tables in between courses and seatings., • Helps set up tables and chairs for large parties as needed., • Consistently demonstrates the ability to maintain equipment standards and reports any malfunctions immediately., • Always follows department training standards., • Helps to keep the restaurant sanitized up to training standards., • Prior experience in food service preferred., • Must have experience in a guest contact position., • Must possess excellent interpersonal and communication skills., • Current unexpired Food Handler card required., • Current unexpired RBS certification required., • Ability to stand and walk for long periods of time., • Ability to lift and carry up to 50 lbs.

Job Description Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We’re currently sniffing out our next Overnight Animal Care Attendant at Bow Wow Bungalow Do you speak fluent “woof” or “meow”? Know the joy of puppy kisses and the chaos of a zoomie's session? If you're passionate about paws and ready to turn your love for animals into a rewarding job, we’ve got a tail-wagging opportunity for you. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits. Pay starts at $17.81/hour DOE + tips What You Should Know: • This is an on-your-feet, hands-on, sometimes-sweaty kind of job., • Must be able to lift up to 40 lbs (golden retrievers don’t walk themselves to the tub)., • Availability on evenings, weekends, and holidays required pets don’t take days off., • Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig., • Must be able to be on feet for the duration of your shift., • Must be able to stand, walk and climb stairs frequently Reporting To: General Manager What You Bring to the Table: • A borderline-obsessive love for animals. (We get it. We’re the same.), • Prior kennel or animal care experience is a plus, but if you're brand new and eager to learn—we want to meet you!, • A cool, calm, and professional demeanor—even when a Great Dane steals your mop., • A willingness to get your hands dirty (literally). What You'll Be Doing (Besides Making Furry Friends for Life): • Keeping pet enclosures and play areas spotless, safe, and sanitized (because nobody likes a stinky litter box)., • Serving up meals and fresh water like a 5-star pet resort concierge., • Monitoring the health, happiness, and, yes, poop of every pet guest—because details matter., • Reporting anything unusual to the General or Assistant Manager (you’ll be their eyes and ears)., • Supervising playtime, tail-wagging, and the occasional game of fetch., • Assisting with brushing and bath time (rubber ducky optional)., • Handling laundry and belongings so every pet has clean snuggly stuff., • Making tails wag. That’s the real goal here., • Other duties as assigned Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Job DescriptionDescription: Position Summary The Lead Membership Sales & Development Manager at Gravitas Beverly Hills is a senior, results-driven leadership role responsible for driving membership growth, revenue performance, and sales excellence across the club. Reporting directly to the Director of Membership, this position oversees the full membership sales lifecycle—from lead generation and tours to application conversion and onboarding—while setting standards, systems, and accountability for the sales function. The role will be eligible for commission based on defined performance thresholds and overall membership sales results. This role serves as the strategic and operational bridge between the Director of Membership and the Membership Development Associates. The Lead Sales Manager ensures disciplined execution of sales processes, consistent follow-up, clean CRM data, and a luxury, relationship-first approach aligned with the Gravitas brand. Key Responsibilities Sales Strategy, Outbound Ownership & Membership Growth • Develop and execute outbound sales strategy, overseeing the process from start to finish. Focus on selling individual memberships, managing corporate and B2B sales, and targeted prospecting., • Drive new membership acquisition through direct outreach, referrals, strategic partnerships, events, and networking. Be present in the community and serve as a brand ambassador., • Personally manage and close high-value, VIP, and strategic prospects, in alignment with and in contribution to Gravitas brand goals., • Collaborate with the Brand and Programming teams to develop sales collateral, pitch decks, talking points, and acquisition-focused events., • Maintain clear ownership of sales pace, pipeline health, and forecasting., • Establish defined KPIs and performance benchmarks for the sales team, in accordance with overall membership goals and budgets., • Produce regular sales dashboards and reports for the Director of Membership to track progress and provide visibility into sales status., • Lead, manage, coach, and mentor Membership Development Associates., • Set clear expectations for outreach volume, tours, conversions, and follow-up discipline., • Own the sales training process, onboarding, and ongoing development of the membership team, not just day-to-day supervision., • Establish and document sales best practices, scripts, tour standards, and objection handling to best support the team’s efforts., • Build, refine, and manage sales systems, workflows, and processes to ensure scalability and consistency., • Enforce CRM accuracy, data hygiene, and documentation standards., • Ensure no prospect stalls due to lack of follow-up or unclear next steps., • Oversee tour scheduling, execution, documentation, and post-tour follow-up., • Play an active role in retention strategy in partnership with Membership, Programming, and Operations teams. Brainstorm, ideate and contribute to the building out of that strategy., • Ensure programming, events, and member touchpoints support renewals, referrals, and long-term engagement., • Identify at-risk members and support proactive outreach and relationship management., • Serve as a senior ambassador of the Gravitas brand, culture, and community., • Support elevated member and guest experiences during tours, events, and high-traffic periods., • Handle objections, negotiations, and sensitive conversations with discretion and professionalism, always ensuring a positive outcome for both parties., • Proven experience in sales leadership, membership sales, luxury hospitality, or high-end client services., • Demonstrated ability to build systems, not just execute them., • Strong closing skills and confidence managing high-net-worth or VIP clients., • Experience with outbound sales strategy, forecasting, and KPI-driven reporting., • Exceptional interpersonal, communication, and organizational skills., • Ability to lead, train, and hold teams accountable in a fast-paced environment., • Flexible availability including evenings, weekends, and special events.

Job Description Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We’re currently sniffing out our next Animal Care Attendant at Bow Wow Bungalow Do you speak fluent “woof” or “meow”? Know the joy of puppy kisses and the chaos of a zoomie's session? If you're passionate about paws and ready to turn your love for animals into a rewarding job, we’ve got a tail-wagging opportunity for you. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits. Pay starts at $17.81/hour DOE + tips What You Should Know: • This is an on-your-feet, hands-on, sometimes-sweaty kind of job., • Must be able to lift up to 40 lbs (golden retrievers don’t walk themselves to the tub)., • Availability on evenings, weekends, and holidays required pets don’t take days off., • Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig., • Must be able to be on feet for the duration of your shift., • Must be able to stand, walk and climb stairs frequently Reporting To: General Manager What You Bring to the Table: • A borderline-obsessive love for animals. (We get it. We’re the same.), • Prior kennel or animal care experience is a plus, but if you're brand new and eager to learn—we want to meet you!, • A cool, calm, and professional demeanor—even when a Great Dane steals your mop., • A willingness to get your hands dirty (literally). What You'll Be Doing (Besides Making Furry Friends for Life): • Keeping pet enclosures and play areas spotless, safe, and sanitized (because nobody likes a stinky litter box)., • Serving up meals and fresh water like a 5-star pet resort concierge., • Monitoring the health, happiness, and, yes, poop of every pet guest—because details matter., • Reporting anything unusual to the General or Assistant Manager (you’ll be their eyes and ears)., • Supervising playtime, tail-wagging, and the occasional game of fetch., • Assisting with brushing and bath time (rubber ducky optional)., • Handling laundry and belongings so every pet has clean snuggly stuff., • Making tails wag. That’s the real goal here., • Other duties as assigned Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Le Parc at Melrose in West Hollywood, CA Job Purpose: This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us Responsibilities • Greets guests and responds to special requests., • Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service., • May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices., • Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate., • Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides., • Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators., • Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis., • Properly handles lost and found items in accordance with department policies and security procedures., • Performs other duties as assigned by Management., • Work experience as a Room Attendant or Houseman/Houseperson is required, • Experience with industrial cleaning equipment and products, • Good physical health and stamina, • Flexibility to work in shifts, • Ability to work with little or no supervision while meeting high-performance standards, • Excellent organization skills, • Ability to follow instructions, • High school diploma is a plus This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays. Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Paid Vacation, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Retirement plan, • Vision insurance

Job DescriptionHost(ess) Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position The Host/Hostess of a Maybourne Beverly Hills outlet is responsible to ensure that each and every guest has a most memorable experience. This experience begins with the cleanliness and appearance of our facilities and staff and is enhanced by going the extra mile in our efforts. Each colleague plays a crucial role in the maintenance of their workspace before and during their shift, and our guests’ experience is always the top priority. It is also the responsibility of the Host/Hostess to courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and all phases of the operation. Assume total responsibility when Manager/Supervisor is not present. Roles and Responsibilities Core functions of the position, but are not limited to the following; • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, • Ensure that standards are maintained at a superior level on a daily basis., • Maintain complete knowledge of: Scheduled daily activities and in-house groups, Daily house count, Hotel extension numbers, Beeper number/radios carried by hotel personnel, Hours of operation of each outlet, ambiance, menu selections and price range, Features and services provided by the hotel., • Availability of seating within the outlet during shifts or for future requests., • Any special events or menus that are being offered during service or in upcoming days., • Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands, beers, and non-alcoholic selections available in the restaurant., • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving., • Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant., • Maintain complete knowledge and comply with all departmental policies and service procedures., • Prepare station chart and assign stations to staff following departmental procedures. – host duty or supervisor/manager?, • Set up Host(ess) station with necessary supplies; always maintain cleanliness. Report shortages to Supervisor., • Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur., • Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; always maintain cleanliness., • Ensure that a selection of reading materials (journals, local news, travel literature) is always available and in good condition., • Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections., • Answer restaurant telephone courteously and efficiently as specified in departmental standards., • Take, record, and confirm restaurant reservations/cancellations as specified in departmental standards., • Always maintain positive guest relations., • Greet and acknowledge all arriving guests with a sense of urgency and putting the guest at the center of all you do., • Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance with department guidelines., • If guests are waiting for a table, either in the bar/lounge or reception area, maintain dialogue with them. Update them with the expected time for table to become ready and try to develop rapport when appropriate., • Anticipate guest needs and respond promptly., • Accommodate all requests for information courteously., • Communicate V.I.P. arrivals and special requests to designated personnel for follow-up., • Handle guest complaints and ensure guest satisfaction., • Monitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected., • Extend courteous departures as guests leave the restaurant., • Ensure tables are cleaned and reset according to standards., • Complete closing duties as assigned., • Host stand is left in immaculate condition, completely re-stocked of any supplies, including tissues, matches, toothpicks, and supplies for children., • Menus are clean and organized and ready for the following day’s service. Any deficiencies in quality or stock are reported to supervisor/manager., • Reading glasses are clean and blemish free., • Reservation system is properly maintained; all tables are updated properly and any relevant guest information input in guest’s profile (e.g. Dietary Restrictions, seating preference, beverage preference, meat preparation preference)., • Reading materials are refreshed and in good condition., • Any documents containing guest information are turned in or destroyed according to PCI standards., • Oversee all aspects of restaurant during absence of Manager and/or Supervisor., • Legibly document pertinent information in restaurant logbook., • Be familiar with operation of P.O.S. system and manual system procedures., • Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow colleagues., • Minimum six months’ experience in a similar position, preferably with a luxury or ultra-luxury restaurant., • High School diploma, • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data., • Knowledge with POS systems, Microsoft WORD, Excel, Outlook, • Knowledge of local activities and attractions appropriate for restaurant clientele preferred., • Required to speak, read and write English, with fluency in other languages preferred., • Constantly operates a computer and other office productivity machinery, such a computer, copy machine, printer, etc., • Must be able to constantly communicates with vendors, clients, staff members, therefore must be able to communicate, converse with and exchange information to their understanding, • Must be able to detect, determine, perceive, identify, recognize, and assess from long distances, • Moderate noise (i.e. business office with computers, phone, and printers, light traffic)., • Must be able to bend, stoop, squat and stretch to fulfil tasks, • Must be physically able to exert physical effort in transporting or lifting up to 20 lbs., • Must be physically able to walk without assistance on various surfaces for an extended period., • Must be physically able to stand for extended period Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset • Put People at our heart, • Stay two steps ahead Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Free Parking, • Employee Recognition Programs, • Colleague meals, • Colleague Referral Incentive program

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Burbank, CA As a Senior Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $60K - $70K Salary, • Equal Opportunity Employer Key Responsibilities • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time, • Be able to thrive in a quick paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description Server-Fine Dining (on-site) Employee standards: To ensure high levels of hospitality every time you are in contact with guests. To be attentive to guest needs at all times. To be responsible for assisting during services, including but not limited to, the initial guest experience, clearly and efficiently communicating with all guests and staff. Additionally to also ensure guest service meets company standards with customer satisfaction maintained at all times. Interacts with the restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure an exemplary dining experience. Also actively takes orders, makes personal recommendations, conducts full and complete food/wine/beverage service, and monitors guests’ dining experience. Reports to: Primarily to Front of the House operations management with an equal standard of respect and professionalism to the BOH management team (chefs). FSLA Status: Hourly Non-Exempt Compensation: Beverly Hills Minimum wage + % of the Tip Pool PRIMARY ESSENTIAL FUNCTIONS: • Provides professional and exceptional service, • Responsible for maintaining professionalism and kindness when interacting with guests and staff, • Conduct themselves in a manner that is both presentable and professional at all times, • Maintains consistent and clear communication with all, • Greet customers upon their departure, • Must be on-site with absolutely no possibility of remote work, • Provide prompt, professional, friendly, and personalized service to our guests., • Provides help and support to all colleagues., • Possesses in-depth knowledge of products, menus, food, beverages, wines, and general information about the company., • Performs and completes all side work as described., • Respond to guests’ questions and their needs., • Work as a team., • Communicate to FOH and BOH support staff including managers, servers and chef., • Learn and teach fellow colleagues., • Ensures the working area has a high standard of cleanliness and follows health code requirements., • Properly set-up station and side stations including:, • Square-off seats, tables, make sure all tables and chairs/banquettes are clean and free of debris, • Help servers set tables/buffets exact to managers orders, • Wipe down chairs and table bases, • Stock side stations with appropriate materials, • Perform opening side work as described for specific sections, • Attend and participate in daily pre-shift meetings., • Always smiles and greets guests warmly and genuinely., • Properly executes all event formats (reception, buffet, seated dinner, stations, etc.), • Reports any incidents of theft, vandalism, or violations of the house rules or breaches of security or, • safety regulations., • Reports all breakages or damaged equipment immediately to management., • Provide professional and exceptional guest service., • Clear empty glasses, dirty plates, used silverware, • Clean and wipe tabletop and keep free of debris and food, • Sweeps and wipes spills from the venue floor, • Help set table for next course, • Clear and reset tables after guests have left, • Perform shift opening and closing side work as described., • Properly serves wine and alcohol (with awareness)., • Delivers food and beverages to tables., • Maintains tables and tableware., • Presents and reconciles checks., • Collects cash or credit cards from guests., • Clears and resets tables., • Carries out closing procedures and sidework., • Completely and accurately fills out financial paperwork., • Submits complete and accurate paperwork and cash to the manager., • Complies with all occupational, health, and safety standards., • Presents menu, answers questions, and makes suggestions, regarding food and beverage., • Requests identification from guests ordering alcohol WORKING CONDITIONS: • Overtime when or as needed approved or directed by management, • Prolonged periods of standing, bending, sitting, kneeling, • Working in an indoor/ outdoor location (subject to weather changes& varying temperatures), • Lifting equipment up to 50 pounds (when necessary), • Constantly position self to maintain any equipment or tools necessary to the position, • Occasionally ascends/descends a ladder or stool to move or transfer equipment needed for the position, • Constantly works in indoor or outdoor weather condition/ temperatures, • Move, Transport, position, put, and or remove equipment up to 50 pounds (when necessary), • Work in all or some different spaces of the restaurant depending on service (mainly in the open dining area, offices, storage, kitchen, back or exterior of the restaurant), • The ability to converse, discern, convey and express professionally when exchanging information or directing staff/peers in a professional work setting., • The ability to observe details, • Constantly operates office productivity machinery, such as a calculator, and Toast system. ADDITIONAL REQUIRED FUNCTIONS: • Portrays a positive and professional attitude., • Always smiles and greets guests warmly and genuinely., • Works as part of a team., • Responsible for maintaining a calm and well organized host stand, • Executes closing procedures and side work., • Attends and participates in daily pre-shift meetings., • At least 2 years of server experience in a high-volume establishment., • Strong guest service skills, • Strong communication in person, • Ability to handle multiple tasks and prioritize workload in a deadline-driven manner while working in a demanding environment Perks: • Forming part of our team The Avra Group a fast-growing company succeeding in the world of luxurious fine dining., • Healthcare benefits, and retirement plan., • Complimentary meals during shifts

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Burbank, CA As a Senior Kitchen Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $60K - $70K Salary, • Equal Opportunity Employer Key Responsibilities • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time, • Be able to thrive in a quick paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description Job Opportunity: Sales Porter Location: Beverly Hills, CA Department: Sales Employment Type: Full-Time and/or Part-Time Compensation: $18.00–$21.00 per hour (non-exempt, hourly; based on experience and qualifications) Company: Optima Dealer Services, Inc. About Optima Dealer Services, Inc. Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout California. We are committed to operational excellence, regulatory compliance, and maintaining a respectful, safe, and inclusive workplace. Position Overview The main role of a Sales Porter at Optima Dealer Services, Inc. is to be responsible for supporting the Sales Department by managing the flow and presentation of vehicles across the dealership. This includes receiving, moving, fueling, and parking vehicles, ensuring cleanliness and organization of lots and showrooms, and providing support to the sales staff and customers Why Join Us? • Hands-On Experience: Work with luxury and late-model vehicles, • Active Role: Physically engaging work environment, • Skill Development: Exposure to dealership operations and vehicle handling, • Growth Opportunities: Advancement paths within service and operations, • Professional Team Culture: Safety-focused, respectful, and performance-driven Essential Duties and Responsibilities • Organize and maintain new and pre-owned car lots in a neat, orderly, and safe manner., • Manage logistics of vehicles between the dealership and parking/storage lots., • Ensure that sold vehicles are properly prepared for delivery., • Avoid blocking vehicles, occupying ADA spaces inappropriately, or creating safety hazards., • Oversee inventory, issuance, and security of vehicle keys and key machines., • Promptly report any missing or misplaced keys to management., • Assist with maintaining accurate records of vehicle locations and availability., • Ensure all showroom vehicles are clean, fully charged (EVs), fueled (minimum quarter tank for gas vehicles), and properly staged., • Inform the Car Wash Manager when a vehicle requires cleaning., • Verify that seat memory, A/C, and radio settings match pre-delivery requirements, documenting as needed., • Support the Sales Manager with showroom organization and vehicle rotation., • Greet guests in a courteous and professional manner, using positive and welcoming language., • Maintain professional dress, body language, and demeanor while on duty., • Provide excellent customer service by anticipating guest needs and delivering a “five-star” experience. Requirements Driving Assignments Only • Valid California driver’s license and acceptable driving record, • Ability to safely operate automatic vehicles (manual transmission preferred but not required), • Strong attention to detail and time management skills, • Ability to follow instructions and work independently or as part of a team, • Ability to stand and walk for extended periods, • Ability to lift up to 25 pounds Compensation & Benefits • Competitive hourly pay within the stated range, • Paid sick leave in accordance with California law, • Health benefits eligibility (based on employment status and hours worked), • Vacation benefits for eligible full-time employees, • Training and advancement opportunities How to Apply If you are interested in joining a professional, safety-focused team supporting luxury automotive dealerships, we encourage you to apply today. Equal Employment Opportunity Statement Optima Dealer Services, Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, national origin, ancestry, veteran status, or any other protected characteristic.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bellperson/Valet for the Montrose West Hollywood in West Hollywood CA Job Purpose: Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart., • Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle., • Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron & ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries., • Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations., • Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions., • Maintains a friendly, cheerful and courteous demeanor at all times., • Points out to each guest the fire exits, usage of TV and A/C and provides ice, • Delivers newspapers nightly to all occupied rooms, • Performs other duties as assigned, requested or deemed necessary by management., • Cleans lobby areas, courtyard and entrances and maintains free of debris in order to present a clean and attractive facility to customers., • Compliance with the hotel conduct policy., • Be well groomed and in uniform with name tag at all times., • Should provide a certain level of motivation to the department., • Ensure that all of the duties of his staff are carried out through constant communication., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. This job requires the ability to perform the following: • Must be able to communicate verbally and understand and follow verbal instruction., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Montrose at Beverly Hills in West Hollywood, CA Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Chamberlain, West Hollywood, CA Job Purpose: This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Responsibilities • Greets guests and responds to special requests., • Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service., • May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices., • Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate., • Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides., • Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators., • Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis., • Properly handles lost and found items in accordance with department policies and security procedures., • Performs other duties as assigned by Management., • Work experience as a Room Attendant or Houseman/Houseperson is preferred, • Experience with industrial cleaning equipment and products, • Good physical health and stamina, • Flexibility to work in shifts, • Ability to work with little or no supervision while meeting high-performance standards, • Excellent organization skills, • Ability to follow instructions, • High school diploma is a plus This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays. Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Paid Vacation, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Retirement plan, • Vision insurance

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative/Night Audit for the Hotel Ziggy in West Hollywood, CA Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Minimum of one (1) year of front desk experience in the hospitality industry. Responsibilities: • Perform night audit procedures to reconcile daily financial transactions and generate accurate reports for management review., • Manage front desk operations during overnight shifts, including guest check-in and check-out, reservations, and payment processing., • Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a positive guest experience., • Coordinate with housekeeping, maintenance, and other departments to address guest needs and operational issues., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Schedule Requirements: The required skill of night audit is essential for accurately reconciling daily financial transactions and preparing reports that inform management decisions, ensuring the hotel's financial integrity. Strong communication skills are used daily to interact with guests, address their needs, and resolve any issues promptly, contributing to a positive guest experience. Proficiency with property management systems enables efficient handling of reservations, check-ins, and check-outs, streamlining front desk operations during overnight hours. Preferred skills such as familiarity with POS software and additional languages enhance the ability to serve a diverse clientele and support various hotel departments. Overall, these skills combine to create a seamless, professional, and guest-focused environment during the critical overnight shift. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Le Parc at Melrose, West Hollywood, CA Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Minimum of one (1) year of experience in the hospitality industry. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit/Front Desk Agent, Montrose, West Hollywood, CA Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • High School diploma /Secondary qualification or equivalent., • Minimum of one (1) year of experience in Front Desk, Night Audit, or hotel operations, preferably in a hospitality environment., • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Reports To: Front Office Manager, General Manager Requirements: High school diploma or equivalent Ability to speak fluent English Stand for long periods of time behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds. Handling objects, products, and computer equipment Willing to work weekends, and/or holidays. General Responsibilities: Provide prompt, friendly, courteous, and professional guest service. Ability to perform check-in / check-out of hotel guests in a timely and professional manner Act as the Manager on Duty (MOD) when scheduled. Specific Responsibilities: Register guests, issue room keys, provide information on hotel services, local area and room location. Answer phones in a prompt and courteous manner. Upsell rooms where possible to maximize hotel revenue. Be proficient on the use of the Property Management System. Completion of all brand trainings for their discipline. Required to log on to Brand Portal, know and learn the brand requirements needed for their position. Have a good understanding of all of hotel operating procedures. Accurately process all cash and credit card transactions in accordance with the established procedures. Administrative responsibilities such as data entry, reporting etc. Respond appropriately to guest complaints and guest requests and make appropriate service recovery actions to ensure total guest satisfaction. Perform other duties as assigned including guest room tours, special guest requests, breakfast set up, cleaning lobby area, setting up meeting room, data entry, document scanning, and preparing reports. Read and document all events, incidents in the communication log. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Ensure processes are followed to protect the identity, safety and security of the guests and fellow employees. Be proficient on the use of all front office equipment such as credit card machine, copier, and fax. Be willing and able to work any shift. Have complete knowledge of room types and offered rate plans. Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows. Process cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Promote teamwork and quality service through daily communications and coordination with other departments. Optimum Attributes: Effective communication skills Pleasant personality Good team player Good listener Well-groomed and professional appearance Open with praise and discrete with criticism Performance Standards: Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.

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