Member Advocate - Insurance Specialist - Brick and Hamilton, NJ
4 days ago
Brick
Job Description Member Advocate – Brick & Hamilton Partnership Health Centers Full-Time | $50,000–$60,000 annually | Brick & Hamilton, NJ Integrity Health is looking for a self-disciplined, energetic, compassionate, and service-oriented Member Advocate to join our growing Partnership Health Center team. This is a great opportunity for someone who enjoys helping people, solving problems, and making healthcare easier to navigate. The Member Advocate will support members and their dependents with healthcare and benefit-related questions and serve as a trusted resource in navigating the healthcare system. Position Highlights • Split time equally between our Brick and Hamilton Partnership Health Centers, • Serve as a high-touch resource for members and their dependents, • Assist with questions regarding benefits, claims, network access, prior authorizations, prescriptions, and other healthcare concerns, • Build strong relationships with members, client leadership, providers, and insurance partners, • Assist with wellness programs, health fairs, and other member engagement activities, • Work closely with clinical and administrative teams to resolve member issues Qualifications • Strong interpersonal, communication, and customer service skills, • Organized, dependable, and able to manage multiple priorities, • Ability to work independently while being a collaborative team member, • Proficiency with Microsoft Office, including Outlook, Word, and Excel, • Experience with health insurance, benefits, claims processing, or healthcare administration preferred, • Bachelor's degree preferred but not required About Integrity Health Integrity Health manages health plans for public employers and operates dedicated Partnership Health Centers that provide convenient, high-quality healthcare for eligible employees and their dependents. If you're a people-focused problem solver who wants to make a real difference in the healthcare experience, we'd love to hear from you.