Head of customer service jobs in Newark, New Jersey - Page 3Crear alertas

Job Description About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety. What You'll Do • Build and scale a world-class customer support organization, • Define and execute support strategy across all player touchpoints, ensuring consistency and quality, • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options, • Track and optimize KPIs to drive continuous improvement, • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards, • Collaborate closely with product team to deliver safe and engaging player experiences, • Represent the player’s voice and make sure their perspective informs both product and operational decisions What We're Looking For • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role, • Proven experience in scaling support operations in mobile games, • Deep familiarity with support tools, • Strong analytical mindset; comfortable using data to make decisions and drive improvements, • Excellent leadership and people management skills, • Strong communication and collaboration skills across departments, • Must be based in the United States We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy:

Job DescriptionBuild the future of manufacturing—one machine at a time Morris Group, Inc. is a USA Today Top Workplace and one of North America’s largest machine tool distribution networks. As a third-generation, family-owned organization, our mission is simple and powerful: help U.S. manufacturers sharpen their competitive edge through higher productivity. Your day-to-day You’ll start from home, review assignments in Salesforce Lightning, and head to a customer’s shop. Some days you’re installing and commissioning a new multi-axis machining center; other days you’re diagnosing a tricky control fault using PLC ladder diagrams, electrical/pneumatic/hydraulic schematics, and precision test equipment. You’ll calibrate, align, replace major assemblies, and train operators—always with safety and customer satisfaction front and center. What you will do • Install, commission, calibrate, maintain, troubleshoot, and repair CNC lathes, mills, and multi-function machining centers, plus accessory equipment at customer facilities., • Handle service calls that may include operator training, system networking, software applications, preventive maintenance, major assembly replacements/alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services., • Serve as the communication bridge between customers and the Service Group of the Robert E. Morris Company; capture and relay voice-of-customer feedback., • Apply machine tool manuals, technical documents, and internal/external resources to efficiently diagnose and resolve issues across electrical, mechanical, electro-mechanical, and control systems., • Use Salesforce Lightning Customer Support to document and manage service activity., • Travel daily within your territory; occasional overnight hotel stays for remote service or training., • Work safely, continuously build technical and soft skills, and help strengthen brand dedication through outstanding service. What you bring, • Ability or willingness to learn to read mechanical drawings; electrical, pneumatic, and hydraulic schematics; and PLC ladder logic, using appropriate test instruments., • Clear verbal/written communication and strong customer-facing skills—both in person and by phone; professional presence., • Adaptability and poise when priorities shift or delays occur., • Basic computer proficiency with MS Word, Excel, and Outlook., • Foundational electro-mechanical aptitude (motors, drives, transformers); CNC machine tool manufacturing/installation/operation/maintenance/repair experience or shop background is a plus., • Sound mechanical reasoning, logical troubleshooting, and rational decision-making. Work setting, • Manufacturing/machining environments with potential exposure to noise, electricity, chemicals, heavy equipment, and other automated or manual machinery, plus time in office and training settings at the Robert E. Morris Company. Proficiencies, • CNC Machine Repair, • Electrical Troubleshooting, • HVAC Service & Installation, • Troubleshooting CNC Machines Machines & technologies you’ll touch, • CNC Mill (3–4 axis VMC): Fanuc, Mazak, Haas, Okuma, Doosan, Makino, DMG Mori Seiki, • CNC Lathe (2–4 axis): Mazak, Haas, Okuma, Doosan, DMG Mori Seiki, • CNC Mill (5+ axis VMC): Fanuc, Mazak, Haas, Okuma, Kitamura, DMG Mori Seiki, • CNC Lathe (5+ axis): Mazak, Okuma, Doosan, DMG Mori Seiki, • Programmable Logic Controller (PLC): Fanuc, Allen-Bradley, Siemens, • Variable Frequency Drives (VFD) and servo motors Benefits that back you, • Competitive starting salary, • Comprehensive health coverage with a zero-premium medical plan option, plus vision, dental, and company-paid life insurance, • 3+ weeks’ vacation to start, • 10 company-paid holidays, • 401(k) with company contribution and tuition reimbursement, • Employee appreciation events, perks, and an Employee Assistance Program Other things to know, • Perform related duties as required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises., • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects., • Ability to sit for prolonged period of times., • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees., • Ability to frequently use hands and arms., • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Our Elite Home Pro's mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job DescriptionPOSITION TITLE: Customer Relations Representative/Web Program Specialist DEPARTMENT: Customer Relations & Membership/Programs POSITION REPORTS TO: Customer Relations Manager FLSA STATUS: Non-Exempt The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar’s mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world. DEPARTMENT FUNCTION The Customer Relations Department is the direct connection between City Bar members, customers and prospects and the broad array of membership benefits, programs (including Continuing Legal Education-CLE), events, and other services. The Department aims to exceed customer expectations by responding to all member/customer visits, calls, emails, and requests in an expeditious, accurate, courteous and professional manner. The goal of the Customer Relations Department is to deliver outstanding customer service to our members, customers, faculty and guests. The Programs Department offers various types of programs for attorneys to update and continue their education in the law as well as earn required Continuing Legal Education (CLE) credit. In addition to the approximately 130 discrete live programs, we offer live webcasts, online/on demand programs and DVDs/CDs. The excellent quality of the programs is on the level of long-standing organizations whose sole business purpose is CLE. In addition to New York, we are accredited in the States of California, New Jersey and Pennsylvania. JOB FUNCTION This role serves as the primary administrative and technical support contact for online programs to ensure that all program needs, technical and logistical components are in place to ensure that programs are executed seamlessly. AREAS OF RESPONSIBILITY include, but are not limited to: • Set up, configure and handle modifications to online programs using software applications and databases., • In conjunction with ITS and the department head, provide internal and external technical support to ensure the high performance, integrity and reliability of online programs., • Assist with generating online usage reports, polls, and surveys, tracking attendance, and providing certificates of attendance to attorneys for accredited states., • Maintain effective communication with all online web partners., • Create, maintain and send program documents to online web partners for live webcast/webinars and on-demand programs. Upload program documents for live webcast/webinar and on-demand programs., • Track and maintain accurate monthly accreditation reports for live webcast and on-demand programs., • Create value for the City Bar member and customer by providing exceptional customer service., • Handle heavy volume of customer service calls and emails., • Identify and access customer’s needs to achieve satisfaction and build relationships., • Attract potential members by proactively suggesting information about our benefits, services and products., • Provide in-take of membership requests, small law firm transactions, CLE, other programs and event registrations by phone visits, or email., • Understand membership benefits, policies, qualifications and their various categories, MCLE requirements and CLE policies., • Provide support at programs (including CLE) and membership events as required., • Accurately process credit card and check payments, refunds and cancellations for membership, programs and events., • Associate level degree or higher, or equivalent experience, • Minimum one year of experience in a customer service environment, • Can successfully work collaboratively as part of a team as well as independently, • Excellent communication skills, both verbal and written, • High attention to detail, adherence to deadlines, strong judgment, • Ability to manage multiple projects and meet deadlines, • Self-motivated and able to assume responsibility and work autonomously in a professional and results-oriented manner, • Ability and desire to provide excellent customer service, • Strong computer skills including Microsoft Office Suite; willing to embrace new technology, • Experience with iMIS, Freestone, HTML, a plus, • Flexibility to work evening hours and early mornings, when needed for programs held before and after general work hours This position will have a hybrid work schedule. Employee will generally be expected to work in-person 3 days each week and must be flexible for specific days needed. In-person attendance is also required for evening hours and early mornings, when required for programs held before and after general work hours (advance notice is provided). The hybrid schedule is subject to review and revision based on departmental needs. Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position. COMPENSATION AND BENEFITS Starting salary for this role is $49,000 - $52,000 annually (based on experience) for a 35-hour work week, plus additional pay for hours worked beyond 35/week. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off for volunteer work, extra time off in summer), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more! HOW TO APPLY It is suggested that candidates include a cover letter explaining they are interested in the position, along with their resume. Note: A minimum of three professional references will be required later on in the process for candidates being given serious consideration. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We welcome all kinds of diversity. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the City Bar will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking. Powered by JazzHR WAqyICv4dV

Job Description Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel & gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high-bar for disruptive excellence across product, experiences & content. Our vision is to build an enduring, iconic brand that breaks down barriers & inspires greater passion & participation in the sport we love. We’re seeking a Customer Experience Manager to lead and scale Bandit’s customer service. Reporting to the Head of Operations, this role focuses on refining systems, processes, and performance to ensure every customer interaction reflects Bandit’s commitment to top-notch customer service. This is a cross-functional, data-driven role that turns customer feedback into process improvements, smarter automation, and stronger systems that continuously raise the bar for the customer experience. Requirements • Lead customer experience across all channels with a customer-first mindset, developing and refining processes for industry-leading service at scale, • Manage the customer service team to deliver high-quality support while consistently meeting service-level targets, • Build and maintain feedback loops with Product, Operations, and Fulfillment to surface and resolve product defects, shipping issues, and customer friction in real time, • Develop and maintain CX processes, tone guidelines, macros, and escalation workflows to ensure consistent, high-quality support as the business scales, • Own and optimize CX systems including Gorgias, Siena, and Loop to improve agent efficiency, automation, reporting, and policy execution, • Analyze ticket trends, contact drivers, and return data to identify root causes and drive ticket-reduction, cost optimization, and process improvement initiatives, • Create and execute customer-delight programs that strengthen customer loyalty and brand connection, • Track, report, and analyze CX performance metrics using insights to drive continuous improvement WHAT WE’RE LOOKING FOR: • 3 years of experience in customer experience at a high-growth DTC or consumer brand, ideally a startup., • Proven experience managing CX teams and performance against service-level and satisfaction metrics., • Strong analytical and detail-oriented mindset with the ability to translate ticket data and customer feedback into actionable insights using Excel, Google Sheets, and reporting tools., • Relentless focus on process improvement, accuracy, and long-term scalability., • Strong operator mindset with the ability to think strategically and execute quickly through ambiguity., • This full-time, in-office role based in our Greenpoint, Brooklyn Headquarters, • Competitive base salary + equity, • Comprehensive health, dental, and vision benefits and flexible PTO, • Rocket-ship level momentum with a career-defining opportunity at-hand, • Pay range $100,000-$115,000. At Bandit, we’re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Job Description POSITION SUMMARY: The Child Care Aide is responsible for assisting the childcare Work/Teacher in maintaining the quality and effectiveness of the Tilden Hall Child Care Center. A Tier II facility, the childcare Worker/Teacher will be working with homeless children transiting to long-term permanent housing. The Head teacher will coordinate daily activities for children and is responsible for preparing a schedule reflecting planned activities. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Work with the recreational Specialist to ensure proper development for programming for all the children of Tilden Hall. Assist volunteers working with children in the facility whether in-house or outside persons., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • CPR certified, • Food Handlers Certificate, • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a line to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: * Keep the kitchen/BOH space in pristine clean and organized shape * Learn maman’s recipes and follow the recipe book’s instructions * Always ensure consistency in quality and esthetics of maman’s dishes * Occasionally assist the various BOH teams during slow times * Maintain safety standards while adhering to maman’s policies and procedures * Great communication with the BOH team What we're looking for: * You have line experience & are an experienced back of house professional with a sweet tooth for cookies * You have great kitchen skills * You know when to keep your head down and concentrate during a rush shift. You handle pressure well & you also know when to have a good laugh with your colleagues * You have engaging and welcoming communication skills & presence * Hospitality is your passion, you make a point of keeping up with the latest industry trends * Quality, aesthetics & top notch customer experience is a non-negotiable for you * You make people feel good—your team and guests alike * You work positively and collaboratively to achieve the highest standards of delivery * You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman’s unique culture * Smart, no ego, upbeat, friendly, & efficiency oriented * Work a flexible schedule that will include weekends, holidays, and special events * If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: * Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand * Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values * Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work * Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $17.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in axel to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotionsPerforming routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $17/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $17/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18/hour plus opportunities to earn sales commission

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Guest Services Expert (we call that a “Head Golf Attendant”). This individual assists the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Head Golf Attendant is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Performance. Responsibilities include the following: • Assist the General Manager of Performance to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $20 / Hour + Tips Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia,” Bookit supports customer transactions in more than 3,000 cryptocurrencies, as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com About the Role Head of Operations Location: Miami-Hybrid preferred. Remote considered for highly qualified candidates Salary Range: $175,000 – $190,000 The Head of Operations drives strategic excellence across all facets of Bookit’s rapidly scaling B2B and B2B2C platform. The role combines deep operational expertise with senior leadership to oversee a digital booking platform spanning travel, VIP experiences, premium retail, and blockchain-powered payments. You will help grow and support a cross-functional team of technology builders, operators, and customer service professionals, delivering high-value rewards to consumers and meaningful engagement to brand clients. The ideal candidate has experience scaling operations in high-growth travel technology, marketplace, or startup environments, with the strategic and financial acumen to build scalable operating frameworks at the intersection of travel, fintech, loyalty, and entertainment. **This role is not focused on hotel property operations, on-site hospitality, or traditional guest services. We are seeking operators with experience running technology platforms, marketplaces, and digital booking systems at scale. We value operators who are comfortable building structure in ambiguity and who thrive in early-stage, fast-scaling platform environments. Responsibilities • Develop and execute comprehensive operational strategies that support Bookit’s rapid growth across travel, experiences, retail, and payments verticals, • Own and scale core business operations across Bookit, including people operations, finance operations, legal/compliance workflows, vendor management, and internal systems, • Partner closely with the CEO and executive team to translate company strategy into operational plans, priorities, and execution, • Support the CEO and Executive Team in serving our B2B2C brand clients and developing foundational partnerships across the travel and experiential industries, • Serve as primary liaison between Bookit leadership and its founding partners, ONE Company, Starboard, Superlogic and other affiliated companies, • Collaborate closely with our Product, Technology, Marketing, and Finance teams to optimize the Bookit platform for our brand clients and ensure a seamless end-to-end customer experience for our end users, • Oversee Customer Service team to ensure reliable 24/7 customer support; develop business continuity plans in the event of travel disruptions, or other unforeseen events, • Oversee hiring, company goal setting, and personnel evaluation/development, • Foster a culture of continuous improvement and data-driven decision making; establish and monitor key performance metrics across business units, • Manage budgets, forecasting inputs, and operational spend in partnership with Finance; ensure cost discipline and operational efficiency, • Stay current with industry trends, emerging technologies, and best practices in travel operations, e-commerce fulfillment, and experiential services, • Build, document, and continuously improve scalable processes across onboarding/offboarding, hiring operations, vendor onboarding, contract management, and internal approvals, • Oversee operational readiness for rapid growth, including headcount scaling, cross-functional workflows, and internal tooling, • 8+ years years of operations leadership experience with a proven track record in high-growth online travel, e-commerce, and/or fintech companies, • 5+ years in senior leadership roles (Director, Head, or VP level) with P&L ownership, • Demonstrated success scaling operations in multi-sided marketplace environments with complex inventory management, • Experience building and scaling internal operations, systems, and processes from scratch, • Experience partnering closely with executive leadership as an operational decision-maker, • Proven ability to lead and scale cross-functional operations teams in fast-growing organizations, • Strong vendor and partner management experience at scale, • Proficiency with modern operations tech stacks, CRM systems, BI tools, and AI-driven tools, • Collaborative approach with the ability to work effectively across all organizational levels and be a positive contributor to company culture, • Self-starter with the ability to deliver exceptional customer experiences and thrive as a leader amidst a fast-paced, entrepreneurial environment Bonus: • Experience at a major online travel platforms (e.g., Expedia, Booking.com, Marriott), experiential companies, or other scaled consumer marketplaces, • Spanish proficiency, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

The Head of Shop for our high volume Flagship store is responsible for managing the values and attitudes of the employees they lead to provide exceptional customer service, drive our metrics and achieve our business goals. The RealReal is the world's largest online marketplace for authenticated, res

Job Description About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements. We're headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We're proud to call some of the largest global financial institutions our clients, including over 15 of the world's largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates. About The Role You will be joining the Strategic Account Management team and supporting Duco's growing business. Reporting to the Global Head of Strategic Accounts and working closely with the commercial organization, you will be responsible for the retention and growth of Duco's largest Tier 1 strategic clients in the North America territory. What you will be working on: Growing the footprint and ACV of our clients by: • Working with the most senior business stakeholders of your accounts to align on business objectives and develop plans for growth and success, • Working closely with the internal "deal team" within Duco- including colleagues from Solution Consulting, regional Account Managers, and your Executive sponsor- to craft precise strategies for upsell and retention; executing on these plans in close collaboration with said colleagues, • 'Walking the halls' of your clients to identify additional areas of expansion and establish relationships with new stakeholders; refinement of master Deal Team plan as appropriate, • Developing and maintaining account growth and expansion plans, • Creating, nurturing and closing opportunities with existing and new business stakeholders within your accounts, • Creating and managing upsell and cross-sell pipeline in Salesforce, • Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients, • Owning the renewal of these accounts, • Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts, • Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured, • Being the voice of the customer within Duco. Working closely with Client Success as well as Sales Enablement to understand client challenges and development asks. Working closely with Proposition/Product leadership to drive the strategic roadmap, • Partnering closely with Professional Services Commercial Lead during the pre-sales cycle to conduct client discovery, ensure solution viability and accurate estimation of implementation, resource requirements and costs., • 10+ years' experience in enterprise strategic account management, preferably in financial services technology, • A track record of success in retaining and growing revenue in complex global organizations, • An understanding of capital markets and post trade technology, • Experience with relationship management governance frameworks, • Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting, • Experience with formal sales techniques such as MEDDPIC, Miller Heiman or SPIN advantageous, • An annual base salary between $160,000 and $185,000 based on experience and qualifications, • Competitive Commission Plan Structure from both ACV and PS sold with steep rate scale, • Healthcare Insurance and all ancllaries with one fully-paid HDHP option, • 401(k) Retirement Plan with competitive company match, fully vested, • Unlimited annual holiday, because we trust our people to manage their own time off, • Enhanced family leave, • Employee Assistance Programme, • Commuter benefit, • 4 Volunteering days off, • Hybrid working policy (3 days per week in office), • Home working allowance, • Personal learning and development opportunities, • Referral bonus if we hire someone great who you've recommended to us, • Spot Rewards, • Employee of the Month and Employee of the Year awards Disclaimer Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at . Include your contact information, the role you're applying for, and how we can accommodate you. During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, or any other protected characteristic.

Job Description Our vision is to change advertising for the better. LoopMe’s technology brings together advertisers and publishers to redefine brand advertising for the digital and mobile app ecosystem. With a diverse client base, including leading brands, agencies and publishers, LoopMe finds solutions to industry challenges. The acquisition of Chartboost supercharges LoopMe’s mission, creating a globally scaled 1st party ad-tech platform built on patented AI. What we need We're looking for a programmatic savvy Account Manager to work across a portfolio of clients to ensure smooth campaign delivery and performance. You’ll be creating and managing programmatic campaigns, reporting on the deal performance and analyzing data. You will work closely with other internal teams in delivering and exceeding client expectations. As our Programmatic Account Manager, you will be... • Managing all aspects of the campaign/activation project to ensure full delivery of campaigns towards their KPIs (planning, monitoring and optimization), • Supporting the retention and growth of client accounts through both IO (managed service) and programmatic activations, • Creating and managing campaigns across mobile video and rich media suited to client KPIs, • Driving incremental spend in flight leveraging campaign performance, data/analytics and premium service and communication, • Providing first level support, troubleshooting underperforming or under delivering campaigns, • Communicating effectively to all stakeholders (internal & external), written and verbal, • Reporting and analysis including post campaign analysis & reports to maximize client results, • Prior experience in programmatic campaign activation, • Strong verbal and written communication and customer service skills, • Exceptional attention to detail and organization skills, • Ability to multi-task and efficiently manage time and priorities, • Hybrid working; meaning you’ll spend Tues - Thurs in our Union Square/New York office, • Self-Managed Vacation policy (no max on annual leave!), • 1 month work-from-anywhere, • Healthcare, • 401k, • Summer Fridays!, • LoopMe Gives Back; we have a committed and active CSR team who organise regular events to hold up our pillars of Learning, Charity, Wellbeing, Responsibility and Sustainability, • We’ll set you up for success, providing training and career development Want to learn more about us? Head to our Careers page to learn more about our values, initiatives, our teams and benefits here. (Can't see the hyperlink? Find us here ) LoopMe is a technology company that uses AI to improve brand advertising performance and outcomes. Putting consumers at the heart of every campaign, LoopMe uniquely optimizes advertising investments, driving results up to 5x higher than the industry standards in mobile in-app and CTV for brand awareness, consideration, purchase intent, foot traffic and sales. LoopMe was founded in 2012 and is headquartered in the UK, with global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong. To all recruitment agencies: LoopMe does not accept agency resumes. Please do not forward resumes to our jobs career page, LoopMe employees or any other company location. LoopMe is not responsible for any fees related to unsolicited resumes

Job Description About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Sales Team is at the forefront of building client relationships and driving revenue through enhancing clients work flow. This role focuses on bringing new clients and cross selling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top tier customer experience. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your Sales career. What you'll work on Every day is different, but here’s an example of the kind of things you’ll work on: * Managing and building strong relationships across a book of key 9fin clients * Driving account expansion across existing accounts, targeting 135% net retention * Demonstrating new features & products from the 9fin platform to clients * Attending relevant industry conferences and events * Developing pricing strategies to upsell and cross sell additional 9fin products & services * Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities * Maintaining up to date records of client interactions via our CRM About You This role will be a great fit if you: * Minimum 3 years of relevant account management experience (Capital Markets, B2B Sales or Business Development) * A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buy-side, sell-side & advisory community * A track record of managing & growing a book of enterprise clients (min $1m+ book of business) * Ability to plan and prioritize important tasks and work with accuracy and attention to detail * Effective written and verbal communication skills conveying messages accurately and concisely * Team player, but also able to work effectively alone (help is always at hand if you need though!) * Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary: $130,000+ * Equity * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) * Commuter Benefit Time off * 25 vacation days per year * Local public holidays * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * Quarterly team socials * Summer and Winter company social events A note from the hiring manager "We're at a real inflection point, the US business has grown exponentially since launching in early 2023, quickly becoming the most favored tool in the space. We’ve built a great culture and are looking to expand the US team in the coming months. Any individual who buys into our mission, shares our values and isn't afraid to learn quickly has a place at 9fin". — Oliver Cardozo, Head of US Sales 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Job DescriptionORANGETHEORY FITNESS BROOKLYN, BAY RIDGE IS HIRING FOR FITNESS COACHES. Orangetheory Fitness (OTF) is a hot group personal training concept that is spreading like wildfire across the globe. This intense interval-based cardio and strength training program, backed by the science of target zone heart-rate monitoring, has been featured in The New York Times and The Wall Street Journal and is touted as the 'best one hour workout in the country,' whereby participants of all different ability levels burn up to 500 to 1000 calories in a 60 minute session. This workout helps build strength, increase energy, surpass workout plateaus, and tone and shape your body like nothing else. Be a part of TEAM OTF BROOKLYN/QUEENS! Orangetheory Fitness Bay Ridge (7821 3rd Ave Brooklyn, New York 11209), Orangetheory Fitness Astoria (31-57 31st St Astoria, NY 11106), Orangetheory Fitness Long Island City (21-10 44th Drive Queens, NY 11101), Orangetheory Fitness Ditmars (22-56 31st St Queens, NY 11105), Orangetheory Fitness Park Slope (248 Flatbush Ave Brooklyn, NY 11217), Orangetheory Fitness Brooklyn Heights (186 Montague St Brooklyn, NY 11201) and Orangetheory Fitness Williamsburg (157 Kent Ave Brooklyn, NY 11249) are ALL open and we are looking for Coaches to join the family. It will be a high-energy, health conscious environment focused on making positive and meaningful differences in the lives of people in our community. Are you in?! JOB DESCRIPTION Skills/Qualifications: • Must hold a current fitness certification from an OTF approved education company such as ACE (American Council on Exercise), NASM (National Academy of Sports Medicine), AFAA (Athletics and Fitness Association of America), NSCA (National Strength & Conditioning Association), NCSF (National Council on Strength & Fitness), & ACSM (American College of Sports Medicine), • Must have current CPR/AED certification., • Must have 1+ years of professional experience teaching groups and/or personal training in the fitness industry., • Must have intermediate level knowledge of physiology, exercise technique and body mechanics, • Must be flexible and willing to work weekends when needed and as requested by your Studio Manager and/or Head Coach.Experience:, • Personal trainer/group fitness instructor: 1 year (Required)Responsibilities:, • The OTF Group Fitness Instructor is a certified personal trainer and will lead up to 45 participants through OTF-specific group training, • Responsible for creating positive, high energy, OTF training sessions., • Responsible for building OTF attendance and retaining current clientele., • Brooklyn, NY (Preferred), • Employee discount, • Flexible schedule, • Health insurance, • Sick Pay, • Parental leave, • Professional development assistanceSchedule:, • Day shift, • Evening shift, • Monday to Friday, • Night shift, • Weekend availabilitySupplemental pay types:, • Commission payExperience:, • Teaching: 1 year (Preferred), • Customer service: 1 year (Preferred), • Group fitness: 1 year (Preferred)Work Location: In person

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: Maintains safe swimming conditions in the pool, deck and surrounding areas. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures. Serves as head lifeguard/shift supervisor as assigned by the Aquatics Director. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each day. We strive to be the preferred partner collaborating with others, identifying, and meeting our community needs. ESSENTIAL FUNCTIONS: • Maintains constant surveillance of the pool area., • Provides supervision of staff when management is not in the facility., • Knows, understands, and consistently applies safety rules, policies and guidelines for the pool and aquatic area and helps mentor lifeguard in rule enforcement and swim test administration., • The position is identified as safety sensitive and subjected to required, random drug testing as scheduled., • Performs equipment checks and ensures appropriate equipment is available as needed., • Checks the pool for hazardous conditions when arriving and throughout the shift, responds and corrects hazards when able or reports immediately to supervisor., • Performs pool chemical testing at appropriate times of the day, as required, and takes appropriate action as needed to correct inconsistencies., • Maintains accurate records as required by the YMCA and/or the state Health Department code., • Performs assigned tasks or has specific responsibilities in a supervisory/head lifeguard capacity as assigned by the Aquatic Director or supervisor., • Attends monthly in-service training and YMCA mandatory staff meetings., • Responsible for securing substitute head lifeguard and reporting any schedule changes to the director in a timely manner., • Adheres to all YMCA of Montclair policies, procedures, rules, regulations, and best practices, including emergency and safety procedures, supporting the associations’ philanthropy efforts., • Cooperates and interacts with members, staff, program participants, and volunteers in a professional, courteous, and friendly manner., • Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility., • Adhere to policies related to boundaries with members, volunteers, staff, and participants., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Report suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures. LEADERSHIP COMPETENCIES: • Emotional Maturity, • Communication, • Critical Thinking and Decision Making QUALIFICATIONS: • Minimum age of 18, • Current YMCA Lifeguard or ARC Lifeguard Certifications and Basic Life Support (CPR), AED, Basic First Aid and Oxygen Administration certifications., • Ability to maintain certification-level of physical and mental readiness., • Must have a CPR/AED and First Aid Certification OR get certified within 90 days of employment., • Must demonstrate lifeguard skills in accordance with YMCA or ARC standards., • Complete Bloodborne pathogens annually., • Maintain all required certifications (active) WORK ENVIRONMENT & PHYSICAL DEMANDS: • Ability to pass lifeguard skills assessment and water test., • Must be able to remain alert., • Must be able to sit or stand for extended periods., • Adequate ability to hear noises and distinguish distress signals., • Ability to continuously scan all areas of the pool with clear vision., • Ability to perform strenuous physical tasks necessary for water rescue., • Ability to communicate verbally, including projecting voice across distance in normal and, • loud situations., • Ability to work inside and outside (environments include humidity, heat, cold, wet and inclement weather conditions), • Must be able to lift and pull 50 pounds. COMPANY BENEFITS: • YMCA Membership: Enjoy access to our YMCA facilities at no cost., • 25% Discount on various YMCA Programs, • Employee Referral Bonus: Earn rewards for referring to qualified candidates., • Employee Discounts: Access exclusive discounts on various products and services., • Paid Time Off (PTO): Eligibility after 90 days of employment. WORK SCHEDULE: Option 1: Monday, Wednesday, and Friday • 4:45 AM – 12:00 PM, • 4:45 AM – 11:00 AM Option 2: Tuesday and Thursday • 4:45 AM – 12:00 PM, • 4:45 AM – 11:00 AM

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: The Dishwasher ensures that the kitchen stays clean and organized. They set up dish stations and turn on dish cleaning machines. They spend their time loading and unloading dishes from dish machines, washing all pans or utensils that come into contact with food, and scraping identifiers off everything. Essential Duties and Responsibilities: * Provides support through ensuring that all of the dishes are properly washed, sanitized, and ready to be stocked on the floor with minimal breakage. Keeps dish area free of clutter and organized * Properly washes, stacks, and stores china, glassware, silverware, cookware, food service tools, and storage containers. * Maintaining the dish machine and three compartment sink, changing out the water when necessary. Properly sets chemical dilutions specified by business. * Clean, dust, sweep, mop, polish, scrub, wash, strip, and buff, the specified areas * Maintains the cleanliness of the kitchen floor and the removal of trash and recycling from the kitchen and restrooms. * Informing the Head Baker or General Manager of any cleaning supplies or tools are needed * Break down trash and boxes * Maintains the dry storage area and the organization of storage shelves * As requested by the chef or chef-delegated team members, assists in food prep and any other duties. * Completes any beginning or closing shift duties as directed by management. * Work together with other people on the team productively to ensure that the kitchen meets customer demand * Positive, work-focused attitude during the workday. Skills, Abilities and Experience: * 1+ Years’ experience in the restaurant or hospitality industry. * Excellent interpersonal and customer service skills. * Must successfully complete a restaurant training course. World Spa Entertainment, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description Location: Wards Island, NY and East Harlem, NY Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers our Full-Time employees: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: Under direct supervision, the Food Service Worker prepare and serve food as assigned by the Head Cook in accordance with departmental policies, and state and federal health codes. Individuals in this position also maintain customer service and kitchen preparation areas in a clean, safe, and sanitary manner and effectively communicate to provide quality service. SPECIFIC DUTIES & RESPONSIBILITIES: • Prepare and cook nutritious meals., • Assures that food services meet state and local laws, regulations and health codes for sanitation and safety., • Maintain cleanliness of the dining area including cleaning up after all meals., • Understand weights and measures and relates them to portion control., • Maintain the service and preparation areas in a clean and organized manner., • Provide assistance to Head cook as directed., • Receive all incoming food deliveries and maintain the cleanliness and order of all food storage areas., • Attend regularly scheduled staff meetings., • Attend all required in-service training seminars., • Participate in quality improvement activities., • High School Diploma or G.E.D highly preferred., • Minimum of one year experience in the culinary field, preferably, in a non-profit institution., • Must have a valid Department of Health and Mental Hygiene Qualifying Certificate in Food Protection., • Proficiency with computer operation (Microsoft Word, Excel, and Outlook programs)., • Must be able to work a flexible schedule., • Position requires on call availability. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: The Head Lifeguard is responsible for providing leadership and supervision to the lifeguard team to ensure a safe, structured, and professional environment in the pools. This role supports daily operations by overseeing guard rotations, enforcing safety standards, assisting with staff scheduling needs, and serving as the point of contact when the Senior Director is not on deck. The Head Guard helps maintain a positive and efficient work environment while upholding YMCA policies and values. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each day. We strive to be the preferred partner collaborating with others, identifying, and meeting our community needs. ESSENTIAL FUNCTIONS: • Provide on-deck supervision and leadership to lifeguards during assigned shifts., • Ensure guards maintain vigilant surveillance, follow rotation schedules, and take breaks appropriately., • Monitor and reinforce cleanliness and readiness of the pool deck, guard stations, and equipment., • Lead responses to aquatic emergencies and incidents; complete and submit proper documentation., • Serve as the primary point of contact during evening and peak hours for both staff and members., • Assist with shift coverage coordination and communicate staffing needs to the Senior Director., • Support onboarding and shadowing of new guards to ensure understanding of expectations and standards., • Maintain professionalism and model YMCA core values in all interactions., • Adhere to policies related to boundaries with members, volunteers, staff, and participants., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Report suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures. LEADERSHIP COMPETENCIES: • Emotional Maturity, • Communication, • Critical Thinking and Decision MakingQUALIFICATIONS:, • Minimum age of 18, • Current YMCA Lifeguard or ARC Lifeguard Certifications and Basic Life Support (CPR), AED, Basic First Aid and Oxygen Administration certifications., • Ability to maintain certification-level of physical and mental readiness., • Must have a CPR/AED and First Aid Certification OR get certified within 90 days of employment., • Must demonstrate lifeguard skills in accordance with YMCA or ARC standards., • Complete Bloodborne pathogens course annually., • Maintain all required certifications (active), • Prior experience as a lifeguard required; leadership or supervisory experience preferred., • Strong communication and decision-making skills., • Ability to remain calm and direct others effectively during emergencies., • Ability to pass lifeguard skills assessment and water test., • Must be able to remain alert., • Must be able to sit or stand for extended periods., • Adequate ability to hear noises and distinguish distress signals., • Ability to continuously scan all areas of the pool with clear vision., • Ability to perform strenuous physical tasks necessary for water rescue., • Ability to communicate verbally, including projecting voice across distance in normal and loud situations., • Ability to work inside and outside (environments include humidity, heat, cold, wet and inclement weather conditions) COMPANY BENEFITS: • YMCA Membership: Enjoy access to our YMCA facilities at no cost., • 25% Discount on YMCA Programs, • Employee Referral Bonus: Earn rewards for referring to qualified candidates., • Employee Discounts: Access exclusive discounts on various products and services., • Paid Time Off (PTO): Eligibility after 90 days of employment. HOURLY PAY RATE: $20.00–$21.75 WORK SCHEDULE: Monday to Friday, 4:30 PM – 8:30 PM

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this quick service restaurant management position in Belleville, NJ As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Five Day Work Week (50 hours/week), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this quick service restaurant management position in East Orange, NJ As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Five Day Work Week (50 hours/week), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this quick service restaurant management position in Newark, NJ As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Five Day Work Week (50 hours/week), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this quick service restaurant management position in Harrison, NJ As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Five Day Work Week (50 hours/week), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this quick service restaurant management position in Parsippany, NJ As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Five Day Work Week (50 hours/week), • Attainable Bonus Program, • $50K - $60K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

Job DescriptionTHIS IS A FRANCHISE POSITION DESCRIPTION: Papa John’s Assistant Managers assist in managing all functions of a Papa John’s restaurant to ensure that high quality products and service are delivered to our customers. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Responsibilities include the management of operations, including the execution of all Company policies, procedures, programs, and systems, and ensuring compliance with all federal, state and local laws and ethical business practices. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customer concerns or issues., • Supervise a restaurant team, actively recruit customer-focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, coach for improved performance, and communicate employment action up to and including termination., • Contribute to sales goals by providing excellent customer service, team member product training, executing marketing plans, suggestively selling to increase the check average when taking an order, and creating a positive presence in the community., • Ensure food, labor, and other controllable costs stay within budget by accurately utilizing Company policies, procedures and systems. Execute cash management duties. Plan and manage adequate inventory levels to meet sales demands and minimize loss., • Ensuring the restaurant is clean, safe, fully equipped and all equipment operates properly, ensure restaurant meets safety and security standards and procedures at all times., • Pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures,, • Perform other assigned workstation duties including taking phone orders, making quality products by working the pizza cutting station and the pizza topping station, distributing door hangers., • Stock ingredients from delivery area to storage, work area, and walk-in cooler., • Provide a high level of customer service through positive and professional interaction with customers in person or by phone and acting with a sense of urgency in everything they do., • Accurately use the POS System, process cash, check and/or credit card transactions., • Work as part of a team and assist other team members by being on time for their shift; supporting other workstations during their shift, including cleaning, for example sweeping mopping wiping counters; and completing all opening, shift change, and closing duties, including shift cleaning., • Maintaining organized, safe, and clean work areas; comply with safety and security standards and procedures at all times., • Comply with uniform and appearance standards., • Complete all training modules that relate to this position., • Comply with Team Member Handbook, and with federal, state and local laws and ordinances. OTHER DUTIES, • High School diploma or GED, • Must be 18 years of age or older., • Employment is contingent upon satisfactory results of a criminal background check., • Must have reliable transportation., • Ability to lead others with no supervision., • Must possess basic math and accounting skills, including invoice reconciliation, debit and credit review, and being able to make correct monetary change., • Must be able to work long hours, scheduled or unscheduled, which is likely to include nights, weekends, and as emergencies arise., • Ability to successfully perform the job duties of all positions in the restaurant, including delivery., • Must possess a valid driver’s license under the laws of the state(s) where the team member works for at least six months, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle., • Safely and legally operate a motor vehicle., • Must be able to drive during all times of the day or night and may be required to drive in adverse weather conditions., • Must possess navigational skills, including read a map, locating addresses, and navigating adverse terrain, including multi-story buildings., • If this team member will work more than 30 hours per week, must be able to have flexibility to work all shifts, including open, close, and middle or split shifts., • Must be team-oriented and willing to work with team to accomplish team objectives., • Must be customer-focused with excellent customer-service skills., • Must be able to independently handle any customer concern with little or no supervision., • Must be able to effectively deal well with frequent task changes, delays, or unexpected events., • Must possess ability to verbally communicate effectively and clearly, actively listen, and respond effectively to questions., • Must possess ability to comprehend written instructions., • Must be complete on any government-required certifications., • Must be able to work with phones, computers, fax machines and copiers., • Bilingual in certain markets., • Must be able to comply with uniform and appearance standards. We use eVerify to confirm U.S. Employment eligibility.

Job Description[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of eleven (11) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. You will be responsible for: • Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11+ classes per week., • Serving as an example and setting the expectations for new and existing coaches., • Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards., • Meeting company utilization & retention expectations on both an individual level and for the studio as a whole., • Taking direction from the Area Manager to assist with day-to-day operations of the studio., • Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community., • Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support., • Assisting as needed with responses to client requests and resolving concerns promptly and effectively., • Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel., • Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs., • Ensuring the studio and equipment remain impeccable and fully-functioning at all times., • Other duties and projects as assigned and as needed. What we need from you:, • This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached)., • Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business., • Ability to lift / carry a minimum of 30 pounds., • Proficiency in g-Suite and MS office, specifically excel and google sheets.What skills and experience you will bring to us:, • Optimism and hard work with a love for health, fitness, and the [solidcore] workout., • Passionate about helping others become the strongest version of themselves and achieve their goals., • Passionate about building relationships and developing teams, creating an environment that fosters growth., • Ability to thrive in a fast-paced, people-focused, entrepreneurial environment., • 1-2 years prior group fitness experience., • Outgoing and personable with a desire to build relationships within and outside the [solidcore] community., • Team player with a positive attitude., • Genuine desire to inspire and motivate others., • Reliable and professional., • Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room., • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community., • Superior client relations and communication skills.Compensation & Benefits:, • Compensation Range: $65,000.00-70,000.00 per year, based on skills and experience, • Bonus eligibility based on performance, • Monthly cell phone stipend, • 401k with employer match, • Health, dental, & vision insurance, • Flexible PTO, • Free drop in classes at [solidcore]

Job Description We’re Looking for a Top-Tier Hair Stylist with a Following You’ve built the skills. You’ve built the clientele. Now build the career you actually want. 6th Borough Salon is expanding, and we’re looking for an experienced, in-demand hair stylist who’s ready to thrive in a supportive, high-energy salon environment that respects your talent and your book. Why You’ll Love It Here • Bring your clientele – we respect what you’ve built, • Competitive pay / commission, • Flexible scheduling – work smarter, not longer, • Strong brand + marketing support to help you grow even more, • Licensed stylist with proven experience, • Strong skills in: blonding, color, cutting, extensions, etc., • Professional, motivated, and client-focused, • Someone who wants to grow—not just coast, • Respect for their time and talent, • A beautiful space they’re proud to work in, • Income that matches their skill level Job Summary: We are seeking a talented, licensed Hair Stylist with strong technical skills and a passion for delivering exceptional hair services. The right candidate will provide a full range of hair services, build meaningful client relationships, and contribute to the creative culture at our salon. Key Responsibilities: Cutting & Styling * Provide precision women’s, men’s, and curly haircuts * Execute scissor and razor cutting techniques * Offer event and special-occasion styling (blowouts, formal styles) * Perform professional finish and styling work tailored to client needs (Services include scissor & razor cuts, curly cuts, event style) Color & Chemical Services * Perform full-service hair coloring including: * Single process / root touch-ups * Demi-permanent glaze services * Face-frame highlights & balayage * Half and full-head highlights and lived-in color * Corrective color and toning * Skillfully apply color formulas using an array of color lines that match your talent including, Goldwell, Redken & Schwarzkopf. * Educate clients on color maintenance and customized color plans Hair Treatments & Specialty Services * Provide relaxing wash, scalp massage, and conditioning treatments * Recommend and administer hair treatments based on hair type and goals * Consult with clients to plan extensions and advanced services (tape-in and weft methods; consultations required) Client Experience & Retention * Deliver warm, attentive consultations * Build strong, loyal client relationships and encourage re-booking * Offer professional recommendations on salon products and home care Standards & Salon Culture * Maintain clean, organized workstations and follow sanitation protocols * Support a positive, collaborative team environment that encourages creativity and growth * Live the salon’s mission of superior service and guest comfort Qualifications: * Active State Cosmetology License * Strong background in hair cutting, coloring, and finishing techniques * Experience with balayage, highlights, corrective color, and color glazing * Knowledge of modern styling tools and hair treatments * Excellent consultation, communication, and customer service skills * Ability to work flexible schedule including evenings and weekends * A passion for continual learning and industry trends Company Description6th Borough Salon is a vibrant, high-end salon in Hoboken where creativity meets expertise. We specialize in cutting-edge cuts, color, and styling services, using top-tier products to deliver flawless results. Our team thrives in a collaborative, education-driven environment that empowers stylists to grow their skills, build a loyal clientele, and express their artistry every day. With a focus on exceptional service, innovation, and a welcoming culture, 6th Borough Salon is the perfect place for ambitious stylists to elevate their careers and make every client feel amazing.6th Borough Salon is a vibrant, high-end salon in Hoboken where creativity meets expertise. We specialize in cutting-edge cuts, color, and styling services, using top-tier products to deliver flawless results. Our team thrives in a collaborative, education-driven environment that empowers stylists to grow their skills, build a loyal clientele, and express their artistry every day. With a focus on exceptional service, innovation, and a welcoming culture, 6th Borough Salon is the perfect place for ambitious stylists to elevate their careers and make every client feel amazing.

Job DescriptionJob Description The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity to learn and develop crucial skills in sales, persuasion, work ethic, and professional communication. Completing the SHIFT internship will allow you to fill your resume with real numbers, data and professional experiences. These accomplishments you will have throughout the SHIFT internship will demonstrate and boast the skills you have acquired as you move forward with your career. Don’t wait, get a head start and SHIFT your future today! Responsibilities & Expectations • Develop, refine and master sales skills in order to generate revenue, • Learn how to effectively use sales technologies such as CRM’s, • Successfully engage with clients and provide necessary support for success, • Promote like-minded success through friendly competition and growth mindset training, • Be coachable, • Promote positivity and creative thinking in order to help your team's sales and customer service processes, • Verbal communication, • Organization, • Scheduling, • Time management, • Professionalism, • Average First Year Intern earns $13,000-$26,000 in commission (Realistic opportunity to make more), • Average returning intern improves commission by more than 40%, • Multiple extra bonuses, competitions, incentives/prizes and opportunities are available, • Housing/furniture set up for interns in our markets upon internship offer acceptance, • Networking, • Potential full-time hire upon completion of internship

We are currently enabling our customers to save more than 100 000 tons of CO2 emissions each year and we aim to save 100 million tons per year in 2030. We leverage machine learning to provide smart production control software to the cement and concrete supply chain to improve efficiency and allow fo

Lead a team of Customer Success Managers, ensuring the timely and accurate monitoring of merchant operational health, driving product adoption, executing on agreed plans, ensuring customer retention and expansion, and guiding them in the right direction to effectively identify and solve potential is

As a Program Manager you will drive the strategy and execution of large, complex programs that drive customer experience excellence across a number of areas including Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer (VoC) insights. De