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Head of customer service jobs in Passaic, New JerseyCreate job alerts

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  • Barista / Café Shift Lead
    Barista / Café Shift Lead
    12 days ago
    Full-time
    Journal Square, Jersey City

    Medpro Pharmacy & Café is seeking a dependable and experienced Barista / Café Shift Lead for our wellness-focused café in Journal Square. This position combines hands-on barista duties with responsibility for overseeing the café during assigned shifts. The ideal candidate is organized, energetic, customer-focused, and capable of guiding team members while maintaining excellent product quality, cleanliness, and service. Responsibilities Prepare coffee, espresso drinks, tea, smoothies, and specialty beverages Lead café operations during assigned shifts Assign tasks and provide direction to café team members Ensure drinks and food items are prepared according to our recipes and quality standards Greet customers, take orders, and resolve customer concerns professionally Operate the Clover POS system and process cash and card payments accurately Monitor product inventory and communicate restocking needs Maintain cleanliness and organization throughout the café Ensure food-safety and sanitation procedures are followed Assist with training new café employees Complete opening and closing duties Balance the cash drawer and report discrepancies Keep service running efficiently during busy periods Communicate operational issues to management Qualifications Previous barista or café experience required Shift-lead, supervisory, or team-lead experience preferred Experience preparing espresso-based drinks Strong customer-service and communication skills Dependable, punctual, and comfortable taking responsibility Ability to guide team members respectfully and professionally Strong multitasking and time-management skills Basic math, cash-handling, and inventory skills Familiarity with Clover POS is a plus Latte art skills are a plus Pay: $16.00–$20.00 per hour, depending on experience. Pay: $17.00 - $25.00 per hour Work Location: In person

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  • Salon Floor Manager / Lead Stylist
    Salon Floor Manager / Lead Stylist
    22 days ago
    Full-time
    Nutley

    Fringe Artistic Salon & Spa is looking for an experienced, motivated Salon Floor Manager who is ready to lead by example while continuing to build behind the chair. This is the perfect opportunity for a seasoned stylist with an established clientele (required) who is passionate about leadership, teamwork, and creating an exceptional salon experience. What You’ll Do As our Floor Manager, you’ll be the go-to leader on the salon floor. You’ll help ensure every day runs smoothly while inspiring and supporting our team. Responsibilities include: Lead and oversee daily salon floor operations Coach, motivate, and support stylists and assistants Maintain a positive, professional, and productive work environment Ensure exceptional client experiences from start to finish Assist with scheduling flow and resolving day-to-day challenges Hold the team accountable to salon standards and expectations Support education, growth, and team development Lead by example in professionalism, customer service, and performance Continue servicing your own clientele behind the chair while balancing leadership responsibilities We’re Looking For Someone Who Is: A licensed and experienced hairstylist Has an established clientele A natural leader with strong communication skills Confident, authoritative, and able to make decisions Friendly, approachable, encouraging, and team-oriented Organized and able to multitask in a fast-paced environment Passionate about mentoring and helping others succeed Professional, dependable, and accountable Committed to maintaining a high standard of excellence What We Offer Commission-based compensation with leadership earning potential The opportunity to continue growing your own clientele Leadership role within an established luxury salon Ongoing education and professional development Supportive, team-focused culture Career growth opportunities Beautiful, high-end salon environment Marketing support and strong salon reputation If you’re someone who loves doing hair and loves leading people, we’d love to meet you. Join a salon where leadership matters, teamwork comes first, and your career can continue to grow. Apply today by sending your résumé, social media portfolio, and a brief introduction. We can’t wait to meet you!

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  • Head Chef
    Head Chef
    25 days ago
    $27 hourly
    Full-time
    Union City

    Hot & Fresh LLC is currently seeking a dedicated and experienced Head Chef for our new Home Style Comfort Cafeteria-Restaurant. This is a full-time position with immediate availability. Our Company: We are a Home Style Comfort Cafeteria-Restaurant with an open kitchen, offering a grill menu with a fast food touch of Southern dishes and a mix of world influences. Our new restaurant, well located at a busy corner, has 1,700 SF shared between a Coffee-Bakery section with a grab & go area for early operations (fresh coffee, breakfast sandwiches, natural juices) and an Open Kitchen. There’s a nice outdoors seating space with a capacity of 35-45. Our Philosophy: We prioritize honesty and safety. Our premises are pristine, clean, and well-organized to produce fresh, tasty, and high-quality food products without low-quality frozen or artificially engineered ingredients. Our baking goods contain only flour, water, butter, eggs, milk, and chocolate; we do not serve frozen, low-quality products. We are committed to providing simple home-style comfort food, fast food, along with fresh, tasty salads, soups, and desserts. We offer a respectful and flexible working environment where creativity and professional growth are encouraged. The Role: We are looking for a professional who combines technical talent with strong values such as discipline and kindness. Key responsibilities include: • Planning and executing all kitchen and cafeteria production., • Managing daily operations, including staff scheduling, inventory tracking, and food safety compliance., • Collaborating with management on vendor selection, budgeting, menu renovation, and cost analysis., • Training staff in sanitary standards and customer service., • Coordinating catering events alongside regular on-site operations. Qualifications: • 4-5 years of kitchen management or supervisory experience in a high-volume environment., • Advanced knowledge of culinary arts and hands-on experience with grilling, charbroiling, and plating., • Familiarity with Rational combi ovens., • Strong leadership skills and the ability to multitask under pressure., • Relevant professional and sanitary certifications., • Ability to maintain a static position for extended periods and lift up to 45 pounds. Compensation: Compensation is commensurate with experience, with a starting pay of $27.00/hr. We offer performance-based raises, incentive profit-sharing, loyalty bonuses for long-term employees, and recognition rewards. If you are a team player with a passion for excellence and a positive attitude, please submit your resume for consideration. Thank you for your time and attention.

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  • Food Truck Chef
    Food Truck Chef
    8 days ago
    $2500–$4000 monthly
    Full-time
    Carlstadt

    Overview We're seeking an experienced, high-energy Food Truck Chef to lead daily kitchen operations and deliver consistently delicious, high-quality meals to our customers. This role is perfect for a chef who thrives in a fast-paced, mobile environment - someone who can manage prep efficiently, maintain tight food/safety standards, and create menu items that cater to our established clientele. In this position, you'll oversee cooking and line service during service hours, ensure smooth workflow in a limited space, and help maintain our signature flavors - from prep to plating and serving. You'll also collaborate with the team on menu execution, ingredient sourcing, and day-to-day improvements to operations. This is an exciting opportunity to showcase your culinary expertise with a constantly growing and expanding culinary group. Cowbella's Sizzlin' Street Food is parked at Bolero Snort Brewery and Tasting Room in Carlstadt, NJ. Duties • Prepare and cook a variety of menu items with precision, ensuring consistent quality and presentation., • Oversee daily kitchen operations, including inventory control, food safety compliance, and equipment maintenance., • Lead and supervise a small team of kitchen staff, fostering a collaborative and motivated work environment., • Manage food production schedules to meet customer demand during peak hours and special events., • Plan menus that incorporate fresh ingredients, dietary considerations, and innovative flavor combinations., • Ensure proper food handling procedures are followed to uphold hygiene standards and safety regulations., • Coordinate with vendors for timely procurement of ingredients and supplies, maintaining optimal inventory levels. Skills • Some culinary experience with a strong love in food preparation, cooking, and kitchen management., • Proven supervising experience in fast-paced restaurant or catering environments., • Knowledge of dietary restrictions and ability to adapt recipes accordingly., • Strong leadership skills with the ability to manage teams effectively and maintain high morale., • Experience in inventory management, food safety protocols, and food service management practices., • Excellent organizational skills for menu planning, shift management, and ensuring smooth daily operations.

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