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  • Director of Outlets
    Director of Outlets
    6 hours ago
    $160000–$175000 yearly
    Full-time
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Shift Leader/ Location Leader
    Shift Leader/ Location Leader
    1 month ago
    $17–$20 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    Join New York's first-ever German/Turkish food concept, serving a taste of Berlin with bowls, salads, wraps, sandwiches, beer, and wine. Our main attraction is our signature vertical rotisserie. Who We Are: We offer Turkish-inspired German street food with six locations in NYC and more on the way. We are hiring for all positions: • Prep Team Members, • Part-Time Team Members, • Full-Time Team Members, • Shift Leaders with 1+ years of experience, • Location Leaders with 2+ years of experience Requirements: • Be an upbeat and happy individual who enjoys working with people, smiling, and contributing to a positive work environment., • We are an equal opportunity employer., • You must be authorized to work in the US., • A NY Food Handlers Certificate is preferred but not required., • Shift leaders must lead a team of at least 5 team members with professionalism and by example., • Location leaders should possess customer service skills and focus on team building through training and accountability. Benefits: • Matched Retirement Account (IRA), • Pre-Tax Spending to reduce taxable salary, • Commuter Benefits for subway, train, and bus passes, parking expenses, and ride-sharing, • Performance-based bonus, • Shift Leaders receive 3 paid vacation days, • Wage range: $17.00-$20.00/hr Who You Are: Are you an effective communicator with a strong work ethic, a passion for hospitality, and a commitment to excellence? Do you understand the importance of teamwork and excel as a multi-tasker? If so, apply today! We look forward to hearing from you.

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  • Sushi Chef
    Sushi Chef
    1 month ago
    $20–$25 hourly
    Full-time
    Williamsburg, Brooklyn

    Sushi Chef — Solid Skills, Willing to Grow | Williamsburg, Brooklyn | $20–$25/hr We are a newly opened, 13-seat Japanese open-kitchen restaurant in Williamsburg, offering a chef’s tasting menu with sushi and warm dishes. Though we operate in an omakase-style format, we’re not looking for an Omakase master — just a solid sushi chef who can handle a station and is eager to grow. If you’re confident at the sushi bar and want to level up in a supportive team, this is the place for you. Job Duties • Handle daily sushi bar routines: prep, service, cleaning, and organization, • Manage inventory control & vendor ordering (with support from the team), • Contribute ideas for seasonal menus and specials, • Share tasks across the restaurant — we’re a small team and support each other Requirements • Experience managing a sushi station, • No omakase experience required, but willing to learn new techniques, • Comfortable with both modern and traditional styles, • Team-oriented, dependable, and clean, • Basic English communication with guests and teammates, • Young chefs looking to learn and grow are welcome Growth & Learning • Opportunity to develop your craft with direct input from the head chef, • Work in a setting that combines sushi and modern Japanese hot dishes, • Play a key role in building seasonal tasting menus, • Clear path to grow into a lead role in the sushi program Compensation & Schedule • Competitive hourly rate based on experience (to be discussed at interview), • 6 days per week, 8–10 hours per day (depending on reservations) This is a great opportunity for a young chef who wants to grow, support a team, and take pride in building something together. We’re not just looking for someone to clock in and out. If you have good hands, a good heart, and the right attitude, we’d love to meet you.

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