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  • People Operations Partner
    People Operations Partner
    hace 4 horas
    Jornada completa
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Inscripción fácil
  • Store Lead
    Store Lead
    hace 4 horas
    $18.5 por hora
    Jornada completa
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

    Inscripción fácil
  • HR Business Partner
    HR Business Partner
    hace 4 horas
    Jornada completa
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The HR Business Partner (HRBP) Senior Associate is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Inscripción fácil
  • Senior Training Manager
    Senior Training Manager
    hace 1 día
    Jornada completa
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As a Senior Training Manager in JOE & THE JUICE, you have the responsibility for training, educating and developing all District Managers and Store Managers within your designated markets based on our internal training modules and other relevant material determined by Head of Central Ops and Regional Director. The Senior Training Manager must be able to create and deliver engaging training to all needed roles within Joe & the Juice. You will design, refine, and roll out learning experiences that build capability, reinforce Joe's culture, and support operational excellence at scale. From onboarding to career progression, you'll translate strategy into actionable training modules and ensure consistent execution in the field. KEY RESPONSIBILITIES Program Development & Delivery • Design and refine role-specific training programs for District Managers, Store Managers, Assistant Managers, Shift Leaders, and Juicers, in collaboration with global HQ, • Support operations, ensuring markets deliver high-impact training sessions (virtual, classroom, and in-store) that engage, inspire, and develop participants, • Partner with New Store Openings team to build training into launch timelines and ensure smooth onboarding., • Leverage a mix of training formats and tools (e-learning, workshops, on-the-job training) to meet diverse learning needs and maximize accessibility, • Ensure all training content is engaging, practical, and operationally relevant, incorporating real-world scenarios and hands-on learning to drive retention and performance Cross-Functional Collaboration • Work closely with Operations, HR, Implementation and Marketing to ensure training aligns with business goals and brand standards., • Collect feedback from field leaders and iterate programs to meet evolving needs., • Act as a strategic liaison between field teams and cross-functional partners, ensuring clear communication, alignment, and seamless execution of training programs, • Drive consistency across departments by aligning messaging, processes, and expectations within all training materials Measurement & Impact • Track training participation, certification, and performance metrics., • Analyze data to evaluate effectiveness and recommend improvements., • Support the development of scalable tools, playbooks, and digital content SOP Creation & Operational Standardization • Develop, document, and maintain Standard Operating Procedures (SOPs) aligned with Joe & The Juice operational standards and brand guidelines, • Collaborate with Central Ops, Global HQ and Regional leadership to continuously refine SOPs based on field feedback and performance data, • Train and coach Managers, Shift Supervisors and Team Members on proper SOP execution, ensuring accountability and adherence in the field, • Support new market openings with structured training plans and on-the-ground execution Qualifications • 3-5 years of experience in Training, Learning & Development or a related field within QSR environments, • Proven people management experience, including leading, coaching, and developing teams (e.g., trainers, field leaders, or operational staff), • Strong background in designing and delivering scalable training programs across various roles and seniority levels, • Demonstrated ability to translate business strategy into practical training solutions that drive operational excellence, • Experience working in fast-paced, high-growth environments with evolving priorities and multi-stakeholder coordination, • Strong understanding of SOP development, operational standards, and training compliance frameworks, • Knowledge of food safety, hygiene standards, and regulatory compliance within food or hospitality environments, • Compensation Starting at $125,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Human Resources and Payroll Manager
    Human Resources and Payroll Manager
    hace 2 meses
    Jornada completa
    Sunnyside, Queens

    Human Resources and Payroll Manager An elite labor and employment law firm seeks a Human Resources and Payroll Manager. Based in its Manhattan, New York office, the role supports core HR functions, with an emphasis on payroll, leave of absence, administration, and benefits. Responsibilities: • Oversee the firm’s HRIS system (Paycom) and payroll to ensure timely and accurate processing across jurisdictions; maintain employee data, payroll, and benefits HRIS and other files; lead post-implementation system updates and enhancements (including evaluation of modules for expenses, journal and general ledgers); generate payroll-related reports and analyze payroll- related data to inform decision-making and improve HR processes; support payroll-related audits; manage year-end payroll-related deliverables (e.g., W-2s, related employer tax forms, total rewards statements). • Support firm-sponsored benefit plans, programs, and policies, and identify opportunities for improvement; forecast benefits trends and assist with benefits design; prepare annual census for benefits-plan testing; serve as a primary contact for payroll- and benefits-related vendors and third-party administrators (including the benefits broker) by managing vendor relationships, reviewing and processing invoices, facilitating employee communication, and attending recurring meetings; coordinate Fidelity updates, 401(k) funding submissions, and wage reporting for workers’ compensation; and, with others on the People team, coordinate employee training related to the use of the Paycom (HRIS) and Fidelity (401(k)) platforms. • Partner with the Chief Human Resources Officer (CHRO) and Human Resources Manager to administer the payroll aspects of leaves of absence (e.g., disability, FMLA, parental); produce leave and PTO reports to support year-end bonus calculations; coordinate the secure transfer of employee data to third-party vendors for services, premiums, and plan administration; administer workers’ compensation claims with third-party administration needs; review and respond to unemployment claims with appropriate documentation; review unemployment statements; and ensure that required reporting and employee notices relating to payroll and benefits (e.g., EEOC, ACA) are timely distributed. • Stay abreast of regulations, industry trends, current practices, new developments, and applicable HR best practices; support annual compensation review including research into market trends and benchmarks; collaborate with others on the HR team to ensure that the Firm’s Employee Handbook is up to date and comprehensive; and assist in developing, implementing, and maintaining personnel policies and procedures (particularly as related to payroll and benefits) to ensure compliance with local, state, and federal requirements across multiple jurisdictions. • Work with others on the Human Resources team to respond to daily HR-related matters that arise (including, but not limited to, payroll and benefits inquiries); partner with others on the People team to help create and maintain a culture of respect, inclusion, development, and innovation in alignment with the Firm’s equity-and-engagement vision and objectives; and proactively assume other duties as necessary. Qualifications: Do have a combination of employment, educational, and life experience that demonstrates the qualities and skills below: • Education and Experience: You have a minimum of 5 years of relevant experience, including a minimum of 2 years in a supervisory role—and a demonstrated track record of HR leadership, including developing and leading initiatives and process improvements in a highly collaborative environment. You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example. Extensive knowledge of the payroll function is required, with Paycom experience preferred, and an understanding of employee benefits. • Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines. • Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client-service orientation and ability to work well individually and as part of a team. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. • Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation of $130,000–$165,000 per year (exempt). The firm offers employees a robust benefits package including healthcare benefits.

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