IT Services Analyst
4 days ago
New York
Job Description Join our growing technology team as an IT Services Analyst and help transform our IT operations from reactive support to proactive "mission control." You'll play a critical role in supporting our multi-location restaurant operations while building enterprise-grade security and infrastructure automation capabilities. We're looking for a proactive technology professional who thrives in a fast-paced environment and wants to build something meaningful. If you're passionate about restaurant technology, security operations, and process automation, we'd love to hear from you. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint. Location: New York City - Onsite Department: Information Technology/IT Services Reports to: Director of IT Services And Cybersecurity Start Date Jan 5 2026 What You'll Do Infrastructure & Operations Management • Administer integrations of systems across 100+ restaurant locations, • Manage multi-vendor technology ecosystem including phone systems, network connectivity, and mail system, • Develop and implement automated playbooks for tier-1 support tasks and common infrastructure issues, • Coordinate technology deployments for new store openings and expansion projects, • Design and implement comprehensive Identity and Access Management (IAM) strategy with role-based access controls, • Manage security tools including email security, MDM, and endpoint protection platforms, • Execute business continuity and disaster recovery procedures, • Ensure PCI compliance and manage security scanning initiatives, • Create automated workflows to reduce manual processes and improve operational efficiency, • Support innovative technology initiatives including robotics integration projects, • Develop self-service platforms for operations teams Required Experience • Junior-to-Mid Level (2+ years experience in Enterprise IT), • Hands-on experience with POS systems (Toast experience highly preferred), • Strong background in network management, cloud platforms, and security tools, • Knowledge of compliance frameworks (PCI, SOC 2) and security best practices, • Proven track record managing technology across multiple sites, • Cloud platform administration (Google Workspace, GCP, Azure, AWS), • Network infrastructure management (VPN, firewalls, connectivity), • Security tools (SIEM, endpoint protection, email security), • Remote monitoring and management (RMM) platforms, • Backup and disaster recovery solutions, • Experience with restaurant/retail technology ecosystems, • Experience with automation scripting (Python, PowerShell) and workflow tools, • Relevant certifications (Security+, GSEC, Google Cloud, etc.), • Background in construction/rollout project coordination, • Impact: Lead critical enterprise system implementations., • Innovation: Build integrations and automation for a rapidly growing restaurant chain., • Growth: Lead the development of security operations function., • Collaboration: Work directly with different teams., • Enterprise Systems: ERP, HRIS, • Cloud: Google Workspace, Google Cloud Platform, • Security: Email Security, Kandji MDM, • Monitoring: Enterprise system monitoring and alerting, • Competitive annual salary: $85,000 – $95,000 + eligible for corp bonus, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Indemnity, Accidental Insurance, Life + AD&D, • Paid Vacation, Sick days, and Holidays, • Employee Assistance Program (EAP), • 401(k) eligibility, • Pre-tax benefits (Commuter Benefits, FSA + HSA), • Summer Fridays, • Fitness discounts Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 100 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington D.C.