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VNA Albany is seeking a LPN / LVN Home Health for a job in Rensselaer, New York. Job Description & Requirements • Specialty: Home Health, • Discipline: LPN / LVN, • Duration: Ongoing, • 40 hours per week, • Shift: 8 hours Job Summary: • Provide health education, according to the teaching plan established by the RN, • Provide routine LPN nursing care as outlined in the nursing care plan and within the scope of practice for an LPN, • Document those services rendered to the patient, changes noted in the patient's condition and/or family and home situations, • Take vital signs and collect routine patient data, • Recognize high-risk situations and make appropriate referrals, • Follow infection control policies for a safe environment, • Strong computer skills and the ability to use the Agency's EMR program., • Strong interpersonal, organizational, time management, and written and verbal communication skills, • Able to work independently and complete paperwork accurately and in a timely fashion, • Must comply with privacy & HIPAA laws. Must be respectful of the patients' rights & treat a client & their belongings with dignity & respect, • Ability to lift a minimum of 50 lbs. and move patients, • Extensive knowledge of basic health care procedures, • Knowledge in measuring and administering medication, • Valid NYS LPN License, • Driver’s License & Reliable Transportation, • Community health experience preferred, • Must be willing to travel throughout the assigned county VNA of Albany provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. VNA Albany Job ID #1001-1. About VNA Albany The VNA of Albany is a Medicare and Medicaid certified non-for-profit home health care agency, governed by a board of directors composed of community members. The agency provides skilled nursing, rehabilitation services, and medical social work to residents in 11 counties of Northeastern New York. The VNA of Albany makes home care visits to over 3,000 patients each year. We are proud to be New York State’s oldest provider of home health care services and the fifth oldest home health agency in the United States. VNA holds a 4-star rating in both Patient Satisfaction and Quality of Care, thanks to our amazing team of skilled professionals who are dedicated to delivering quality care to the community we serve. Benefits • Holiday Pay, • 403b retirement plan, • Wellness and fitness programs, • Employee assistance programs, • Dental benefits, • Vision benefits, • Discount program, • Guaranteed Hours, • Sick pay, • Mileage reimbursement, • Medical benefits, • Life insurance, • Sign-On bonus

We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment.This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field.Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S.Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulationsQualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

Acupath Laboratories, Inc. operates a CLIA-approved, NYS-licensed, and CAP-accredited Diagnostics Division that includes Molecular, Genetic, and FISH testing. Acupath is a 24 hour / 7 day a week facility. We are looking for a dedicated Customer Care Representative. In this role you will be responsible for: • Review and proofread reports for accuracy, grammar, punctuation, and adherence to medical terminology and formatting guidelines., • HIPAA Compliance: Maintain strict patient confidentiality and follow HIPAA regulations when handling patient information., • Work with Pathologists to clarify unclear reports and report discrepancies., • Participate in Quality Assurance reviews to improve transcription accuracy and efficiency., • May be called on to perform general client duties such as filing, managing patient records, and assisting with report distribution., • Answer calls from Doctor Offices that may call for clarification of reports. Your qualifications: • High School diploma or equivalent., • Experience in medical transcription, especially in a Pathology setting, is a plus., • Medical Knowledge: Understanding of medical terminology and pathology is a plus., • Exceptional listening skills., • Attention to detail., • Comfortable working independently and with other team members. About Us: Acupath Laboratories is a nationwide provider of specialized anatomic pathology services, focusing on areas like urology, gastroenterology, and hematology/oncology. We are based in Plainview, NY, and were founded in 1998. Acupath offers a wide range of tests, including FISH testing for various cancers. Acupath Laboratories is a well-established and respected provider of specialized pathology services, with a strong focus on client needs and a commitment to innovation and quality.

Grossing technician: Histotechnicians/Grossing technicians are an essential part of the team of laboratory health care professionals. They perform testing and prepare body fluids and tissues that are critical to the diagnostic process in determining health and disease. Shift: 9:00 AM - 5:30 PM Responsibilities Include: • Receives specimens in the grossing laboratory, • Enters patient information into the laboratory information system, verifying identification, • Labels cassettes with accession/laboratory numbers, • Performs quality control and quality assurance procedures, such as preventive maintenance and temperature checks, • Maintains a clean and well-organized work area, • Performs various clerical duties, • Always maintains strict confidentiality and protects patient information, • Ensures specimen integrity upon receipt and throughout the entire macroscopic examination process, • Performs routine activities involved in the preparation of surgical specimens for histologic processing, according to delineation of privileges, policies, and procedures, • Sets up necessary equipment, supplies, and specimens for macroscopic examination, • Describes gross anatomic features of biopsies or routine, uncomplicated surgical specimens without selective sampling, • Loads prepared cassettes into a tissue processor and starts the processor, • Maintains cleanliness of the anatomic pathology suite, • Operates and cleans laboratory equipment, instruments, and workstations, • Maintains wet tissue storage, • Stores, rotates, and disposes of all wet tissues in accordance with departmental procedures, • Disinfects and maintains specimen storage cabinets, • Properly label, store, handle, and dispose of reagents and hazardous waste according to local, state, and federal regulations; this may include recycling or reprocessing of reagents used in the department including neutralizing formalin before disposal, • Maintains laboratory equipment and tracks all routine maintenance and quality controls performed, • Adhere to CAP, CLIA, state regulations, HIPAA, safety, and OSHA regulations Qualifications Bachelor’s Degree in Clinical Laboratory Science or Medical Technology from an accredited institution or equivalent required. Licensed by New York State Education Department (NYSED) as a Clinical Laboratory Technologist, Technician, Histotechnician, Pathologists Assistant or equivalent required. Minimum of 2 - 5 years’ work experience preferred. Microtomy experience a plus. ASCP certification preferred. About Us: Acupath Laboratories is a nationwide provider of specialized anatomic pathology services, focusing on areas like urology, gastroenterology, and hematology/oncology. We are based in Plainview, NY, and were founded in 1998. Acupath offers a wide range of tests, including FISH testing for various cancers and COVID-19 PCR testing. Acupath Laboratories is a well-established and respected provider of specialized pathology services, with a strong focus on client needs and a commitment to innovation and quality.

About the Company We are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our team in New York. The ideal candidate will have a strong background in behavioral therapy and experience working with children and individuals with developmental disabilities, including autism. About the Role This role involves conducting assessments, developing individualized treatment plans, and providing evidence-based interventions to improve patient outcomes. The BCBA will play a vital role in supporting patients’ growth and independence through applied behavior analysis (ABA) techniques within clinical and/or educational settings across NY Responsibilities • Conduct comprehensive behavioral assessments for patients with developmental disabilities, including autism spectrum disorder., • Develop, implement, and monitor individualized behavior intervention plans based on data collection and analysis., • Collect, record, and analyze data to measure treatment effectiveness and make necessary adjustments., • Collaborate with families, caregivers, educators, and multidisciplinary teams to ensure consistency of interventions across settings., • Maintain accurate medical documentation, patient records, and progress notes in compliance with HIPAA regulations., • Conduct intake assessments to determine patient needs and develop appropriate treatment strategies., • Educate families and staff on behavioral health strategies, medical terminology, and intervention techniques., • Ensure compliance with all legal and ethical standards related to patient care, including confidentiality and documentation requirements., • Current certification as a Board Certified Behavior Analyst (BCBA)., • Active Licensed Behavior Analyst (LBA) certification in New York State., • Experience working with children and individuals with developmental disabilities, particularly autism spectrum disorder., • Strong knowledge of behavioral therapy, applied behavior analysis (ABA), data collection methods, and diagnostic evaluation processes., • Familiarity with medical documentation procedures, medical terminology, patient assessment protocols, and HIPAA regulations., • Prior experience working within behavioral health or special education settings is preferred., • Excellent communication skills for collaborating with families, caregivers, educators, and healthcare professionals., • Ability to perform patient care tasks with compassion and professionalism.

W2 Remote Patient Care Coordinator (RN) Location: Remote (New York license required) Position Type: Full-Time or Part-Time | W2 Employee Compensation: $60,000 - $70,000 for Full-Time Roles We are a leading, patient-centered, multi-specialty medical practice in New York City. As part of our continued growth and commitment to expanding access to care, we are launching telemedicine services throughout New York to deliver high-quality gynecologic care to patients statewide. We are seeking W2 Remote Patient Care Coordinators to support both our in-person locations as well as our telemedicine expansion. Position Summary The Patient Care Coordinator is a licensed registered nurse (RN) responsible for coordinating comprehensive, patient-centered care across both brick-and-mortar and telemedicine platforms. This role serves as a central point of coordination between patients, providers, and care teams, helping deliver a seamless, high-quality care experience. Key Responsibilities Serve as a clinical liaison for patients. Perform clinical intake, triage, and ongoing patient assessments within scope of practice. Collaborate with physicians, advanced practice providers, and interdisciplinary teams to develop and implement care plans. Provide patient education regarding conditions, treatments, medications, and follow-up care. Track and manage test results, referrals, prescriptions, and care transitions. Identify and escalate urgent or complex clinical issues appropriately. Support informed consent processes and ensure compliance with regulatory and organizational standards. Assist patients in navigating care pathways, including specialty referrals and external services when needed. Ensure accurate, timely, and compliant documentation in the electronic medical record (EMR). Monitor care gaps and proactively engage patients to support adherence and outcomes. Participate in quality improvement initiatives and cross-functional workflow optimization. Qualifications Active, unrestricted Registered Nurse (RN) license in NY (multi-state licensure preferred). Minimum 2–3 years of clinical experience in ambulatory care, women’s health, telemedicine, or care coordination. Strong clinical triage and assessment skills across diverse patient populations. Experience working in or supporting multiple specialties preferred. Proficiency with EMR systems. Excellent communication, organizational, and patient engagement skills. Ability to work independently and manage a high-volume, fast-paced virtual environment. Meticulous attention to detail. Preferred Qualifications Experience in multispecialty or integrated care settings. Background in care coordination, case management, or population health. Familiarity with telemedicine workflows, regulatory standards, and documentation requirements. Core Competencies Clinical judgment and prioritization Cross-specialty care coordination Patient-centered communication Adaptability in a virtual environment Collaboration and accountability Work Environment & Schedule Fully remote position. Flexible scheduling; may include evenings, weekends, or rotating shifts. Must maintain a private, HIPAA-compliant workspace and reliable high-speed internet. Why Join Us Innovative, multispecialty virtual care model Collaborative, interdisciplinary team environment Opportunity to impact patient care at scale Flexible remote work structure

We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment.This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field.Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S.Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulationsQualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

Welcome to the US Visa Sponsorship Program by Flint Healthcare, Inc. Please fill in your details so we can assess your fit and reach out to you for an interview should you qualify. $18-$25/hour We are seeking a compassionate, dependable, and motivated Nursing Assistant to join our healthcare team. In this role, you will provide essential hands-on care to patients under the direction of registered nurses and licensed healthcare professionals. You will play a critical role in ensuring patient comfort, safety, and dignity while contributing to a high standard of clinical care in a fast-paced healthcare environment. This position is ideal for individuals who are passionate about patient care, teamwork, and professional growth within the healthcare field. Flint Green Card Sponsorship Program • Flint partners directly with U.S. healthcare facilities to offer employer-sponsored green card opportunities for Certified Nursing Assistants (CNAs)., • We match qualified CNAs with full-time roles at reputable healthcare facilities across the United States., • From job placement through the immigration process, our team supports you step-by-step—so you can focus on delivering excellent patient care while building a stable future in the U.S. Key Responsibilities, • Provide direct patient care in accordance with individualized care plans and established clinical protocols, • Assist patients with activities of daily living (ADLs), including bathing, grooming, feeding, toileting, dressing, and mobility, • Safely transfer, position, and ambulate patients using appropriate equipment and techniques, • Monitor patients’ physical and emotional condition and promptly report changes to nursing staff, • Accurately document patient care, observations, and vital information in electronic or paper medical records, • Support pediatric patients and their families with compassion, reassurance, and clear communication, • Maintain a clean, safe, and organized patient care environment, • Follow infection prevention and control policies, including proper use of PPE and aseptic techniques, • Collaborate with nurses, physicians, and interdisciplinary healthcare team members to ensure continuity of care, • Uphold patient rights, privacy, dignity, and confidentiality in accordance with HIPAA regulations Qualifications & Experience, • Nursing Assistant certification (CNA), • Previous experience in a healthcare, hospital, clinic, or long-term care setting preferred, • Basic knowledge of medical terminology and healthcare procedures, • Understanding of human anatomy, physiology, and common patient care practices, • Ability to safely lift, transfer, and assist patients with mobility (with or without assistive devices), • Familiarity with infection control standards and infectious disease protocols, • Knowledge of aseptic techniques and standard precautions, • Strong attention to detail and accurate documentation skills, • Ability to work effectively in a team-oriented, fast-paced environment

Summary of Position Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Provide recommendations for process improvements. Principal Accountabilities • Manage staff production and performance in order to meet corporate performance goals., • Provide ongoing coaching and feedback to staff., • Provide staff with appropriate resolution technique for sensitive calls, especially of a high priority nature., • Serve as point/escalation person to answer the most complex telephone inquiries., • Identify and coordinate staff training needs to ensure uniform, professional responses., • Plan and organize the daily operation of the Service Department, including the processing of payroll for staff., • Monitor and review attendance of staff to ensure proper levels of coverage., • Analyze and trend inquiry types to identify process improvement opportunities, including development of educational material for staff., • Monitor and optimize inventory levels of eCorrespondence, social media and HIPAA form updates to ensure timely resolution., • Regular attendance is an essential function of the job., • Perform other duties as assigned or required. Qualifications • Bachelor’s Degree, • 3 – 5+ years of relevant, professional work experience (Required), • 3+ years of customer service experience, preferably in operations or in a call center environment (Required), • 3+ years of claims related experience (Required), • Additional years of related experience/specialized training may be considered in lieu of educational requirements (Required), • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc) (Required), • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience (Required), • 2+ years of supervisory experience in a customer service or health care environment (Preferred), • Extensive knowledge of insurance contracts, medical, hospital and dental procedures (Preferred)

Summary of Position Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Provide recommendations for process improvements. Principal Accountabilities • Manage staff production and performance in order to meet corporate performance goals., • Provide ongoing coaching and feedback to staff., • Provide staff with appropriate resolution technique for sensitive calls, especially of a high priority nature., • Serve as point/escalation person to answer the most complex telephone inquiries., • Identify and coordinate staff training needs to ensure uniform, professional responses., • Plan and organize the daily operation of the Service Department, including the processing of payroll for staff., • Monitor and review attendance of staff to ensure proper levels of coverage., • Analyze and trend inquiry types to identify process improvement opportunities, including development of educational material for staff., • Monitor and optimize inventory levels of eCorrespondence, social media and HIPAA form updates to ensure timely resolution., • Regular attendance is an essential function of the job., • Bachelor's Degree, • 3 - 5+ years of relevant, professional work experience (Required), • 3+ years of customer service experience, preferably in operations or in a call center environment (Required), • 3+ years of claims related experience (Required), • Additional years of related experience/specialized training may be considered in lieu of educational requirements (Required), • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc) (Required), • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience (Required), • 2+ years of supervisory experience in a customer service or health care environment (Preferred), • Extensive knowledge of insurance contracts, medical, hospital and dental procedures (Preferred) Additional Information, • Requisition ID: 1000003130, • Hiring Range: $56,160-$99,360

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Customer Care Advocate (CCA) resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with LOS, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this role requires the individual to speak Spanish fluently. Essential Responsibilities/Accountabilities: All Levels • Provides service among the customers and business partners while responding in a professional, efficient, and timely manner to enhance member and provider satisfaction and retention. Must exercise tact, patience, and professionalism at all times in responding to internal/external customers., • Documents, researches, interprets and responds to inquiries from internal and external customers, business partners and special groups concerning our products, services and policies in accordance with LOS, NCQA, HIPAA, NYSDOH, CMS and other legislative requirements., • Utilizes appropriate resources, resolves customer inquiries accurately & efficiently resulting in acceptable quality, first contact resolution/provider satisfaction, and performance., • Provides outreach related to claims, onboarding, effectuation, retention, provider inquiries, and any other complex inquiry., • Demonstrates willingness to adapt and be flexible to changes and business needs while taking ownership and accountability for issue identification and resolution., • Participates in meetings, training, and skill development to support career path and individual development plans., • Is knowledgeable and enthusiastic about the company and our products and/or services., • Identifies and follows through on issues impacting the Health Plan and customer experience., • Develops effective internal working relationships for improved communication and collaboration., • Shares ideas and solutions to improve processes, procedures, and systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular reliable attendance is expected and required., • Performs other functions as assigned by management. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • High School diploma or equivalent, customer service experience preferred., • Entry level position. Duties performed under close supervision., • B Version: Bi-lingual English/Spanish required (must have ability to speak Spanish fluently)., • Ability to multi-task to efficiently resolve customer concerns, by actively listening to the customer, navigating screens on the computer, typing call documentation, and speaking to the customer simultaneously., • Computer skills required, including the ability to navigate in a Windows environment. Skillful at working between multiple programs and applications at the same time., • Organizational skills, reasoning, problem solving skills, effective and diplomatic communication, ability to prioritize, multitask, and work in fast paced environment and remain professional and focused under multiple pressures and demands., • Successfully attends and completes all training as defined by the business unit. Level Il - in addition to Level I requirements: • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9 out of 12 months., • Successfully complete training as required by the business unit., • Ability to efficiently resolve complex & escalated issues with minimal direction., • Advanced system and navigational skills., • Expanded communication skills across multiple channels including, but not limited to, voicemail, email, web chat, outbound calls, membership growth, retention, etc., • Takes accountability and ownership of issues and resolution with minimal supervision. Level III - in addition to Level II requirements: • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum 10 out of 12 additional months., • Successfully complete training as required by the business unit., • Self-sufficient in resolving complex & escalated issues., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills., • Demonstrates functional global thinking and takes initiative to recognize opportunities within the team. Physical Requirements • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Please note: There may be opportunity for remote work within all jobs posted by the Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation Range(s): Grade N2: Minimum $20.00 Maximum $20.00 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. If you’re passionate about providing top-notch service and working together to make a difference in patients' lives, we want to hear from you! Apply Today! Monday-Friday 8am-4:30pm General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities • Prepare appointments for the following day to ensure accuracy of data – to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate;, • Greets patients promptly and professionally;, • Professionally answers incoming phone calls;, • Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR;, • Properly collects copayments and balances;, • Performs responsibilities within OrthoNY’s practice management system in a standard manner as defined by the Patient Access Supervisor/Manager;, • Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic;, • Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day;, • Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled;, • Prints (or sends to patient portal) any handouts that need to be given to the patient;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • Maintains a neat and organized workspace, and restocks supplies as needed;, • Travels to other offices as needed for coverage;, • High School Diploma required; some higher education preferred;, • Knowledge of medical insurances preferred;, • Exceptional customer service skills required;, • Experience working with an EMR/PM required;, • Exceptional written, verbal and interpersonal communication skills;, • Highly organized with strong attention to detail;, • Quick thinker with ability to pivot in a fast-paced environment;, • Ability to multi-task in a high-volume environment is a must;, • Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.

Job Description Licensed Veterinary Technician Wanted Schoharie Valley Veterinary Clinic is seeking a Licensed Veterinary Technician in Schoharie NY. We are currently a two-doctor practice, and we are looking to expand our team. Special interests such as surgery, dentals and dental radiology, ultrasonography, digital radiology, in house labwork and fear free visits. Job Description: The Licensed Veterinary Technician will be responsible for assisting the practice with a wide variety of tasks. This includes but is not limited to: • Providing excellent customer service to patients, staff and clients., • Proficiency in venipuncture, iv catheter placement and administering treatments and medications., • Perform technician visits and treatments., • Help administer and monitor anesthesia, help perform surgeries and procedures as directed by the veterinarian., • Perform dental X-rays and ultrasonic cleaning of teeth during a dentistry., • Proficiency in taking various X-ray images., • Proficiency or interest in learning ultrasound a plus., • Maintaining and operating in-house laboratory machines., • Assist in maintaining equipment and supplies within the practice., • Help with emergency cases as needed., • 35-40 hours for full-time, • 8 hour shift Benefits for full-time position: Paid time off, paid holidays, health insurance, vision insurance, 401K with employer contribution, continuing education costs covered by the clinic, employee assistance program, employee discounts and perks. Requirements: Must be a licensed veterinary technician registered and in good standing in New York State. Must be comfortable working in a fast-paced environment with multiple tasks to complete at once with deadlines. Must be comfortable working with small animals (cats, dogs, etc.). Must be comfortable handling finances (Cash, checks and credit cards) and handling medical records (including HIPAA). Compensation is based on experience and qualifications listed above. Please send a cover letter and resume to .

Department/Unit: Float Pool Work Shift: Float Pool_5_Night (United States of America) Salary Range: $83,200.00 - $93,184.00 The Clinical Nurse contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college is a catalyst for educational opportunity and economic development in the Capital Region of New York State. Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community. Department: Student Development, Student Affairs Director of Counseling Services HV-NTP-8354 To be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must be either a U.S. Citizen or U.S. Lawful Permanent Resident of the United States and appointment will be contingent upon completion of a background check. Minimum Qualifications: Master's degree in Counseling, Counseling Psychology, Social Work, Higher Education Counseling, or a closely related field from an accredited college or university required. Must possess and maintain a current New York State license as a Licensed Psychologist, Licensed Mental Health Counselor (LMHC), or Licensed Clinical Social Worker (LCSW). Minimum of three (3) years of progressively responsible post-licensure professional experience in counseling, mental health services, student development, or guidance services in a higher education setting required. Demonstrated commitment to student success, wellness, equity, and inclusion. Evidence of innovative and strategic leadership, sound clinical judgment, and the ability to develop and implement programs responsive to evolving student needs. Strong oral, written, interpersonal, and presentation skills, with the ability to communicate effectively with students, faculty, staff, administrators, and external partners. Experience with crisis response, case management, and interdisciplinary collaboration required. Pertinent Other: Experience with clinical supervision, training graduate interns, and/or managing professional staff preferred. Familiarity with electronic health records, assessment practices, and applicable federal and state regulations, including FERPA, HIPAA as applicable, Title IX, and related compliance standards preferred. Occasional evening and weekend hours are required to support student programming, crisis response, outreach initiatives, and college events. Nature and Scope of Duties: The Director of Counseling Services reports to the Dean of Student Development and/or their designee and performs the following duties: 1. Provides visionary leadership, and direction for Counseling Services staff to effectively deliver services and initiatives that promote and support student mental health and development., 2. Provides clinical and administrative supervision of Counseling Services staff and graduate student interns., 3. Administrative responsibility for Counseling Services includes but not limited to setting strategic vision and priorities, researching and implementing evidence-based practices, unit assessment, and budget preparation., 4. Maintains awareness of and implements industry evidence-based practices, follows data trends, interprets professional journal research, technical procedures and regulations., 5. In collaboration with other Student Development offices, develops and implements comprehensive counseling and wellness programs, presentations, events and outreach throughout the year., 6. Delivers confidential individual and group counseling services, maintains accurate and compliant clinical documentation and provides leadership and support in crisis intervention and response., 7. Cultivates collaborative relationships with internal stakeholders to support student needs, and partners with external agencies to coordinate and facilitate appropriate referrals., 8. Refers students to appropriate academic and student affairs departments to provide guidance and support for students., 10. Performs other related duties as assigned. This is a 12-month, Full-Time position with a starting salary of $75,000. Position will begin June 2026. Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee's spouse and children free tuition waivers. HVCC also has a generous leave policy. If you're employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans To apply, please visit and complete the online application before the close date of May 22, 2026. Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all. Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employment Type: Full time Shift: Day Shift Description: Medical Assistant - Albany, NY If you are looking for a Medical Assistant position in Albany, Full Time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 1444 Western Ave. * Quality of Life: Where career opportunities and quality of life converge * Advancement: Strong orientation program, generous tuition allowance and career development * Work/Life: Monday - Friday The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record. Responds to patients concerns appropriately. Completes referrals and obtains pre-authorizations for diagnostic testing. Follows proper protocol for collection and delivery of specimens. Participates in all required meetings and practice huddles. Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable. Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid. Documents all exposure incidents per St Peter's Health Partners Medical Associates policy. Notifies physician regarding patients in need of physician intervention. Ensures that patient exam rooms are stocked and cleaned at all times. Follows office protocol to ensure adequate supplies are ordered and stocked. Performs office testing with appropriate training and within scope of practice. Handles medical waste appropriately. Provides educational materials to patients. Provides patients with electronic copy of medical record. If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: Scheduling and registration Check-in Check-out Charge entry/claims End of day processes Document processing Scanning Inbox monitoring Complies with Patient Centered Medical Home (PCMH) care delivery model. Performs all mandatory training. Maintains patient confidentiality and adheres to HIPAA regulations. Works cooperatively with all team members to ensure quality patient care at all times. Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties. Obtains and maintains medical assistant certification according to MA certification policy. Cross covers other areas as needed Preferred Qualifications Graduate of a Medical Assistant Training Program Holds National Medical Assistant Certification: CMA, CCMA, RMA Minimum Qualifications High School Diploma or equivalency At least 10 months' work and/or clinical training experience in the healthcare field Proficient in obtaining manual vital signs Experience using an electronic health record system Commitment to confidentiality and respect Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires Knowledge of basic anatomy and medical terminology Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures Ability to provide patients with information related to their health and wellness Pay Range: $19.00 - $25.09 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Department/Unit: HBD - Aids Program Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Job Description Summary Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient's specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals Job Description -Obtain and accurately record patient's vital signs; reports abnormal values to treating provider -Obtains and documents a patient's history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedure -Administers medications and treatments to patients in clinic, under the direction of a physician or APP -Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR -Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary -Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics -Delegates tasks deemed appropriate per licensure of LPN and/or MA -Adheres to AMC's regulatory agency (The Joint Commission) and internal compliance policies -Orientation and education of newly hired staff -Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices -Provides education to patients related to their visit and overall health and wellness Minimum Qualifications • Associate's degree of a state accredited Registered Nursing program is required, • NYS current RN licensure to practice professional nursing is required, • Current CPR certification required, • Certification in specialty, Ambulatory setting preferred, • Excellent customer service and communication skills, • Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software., • Effective Written and Verbal Communication Skills, • Working Knowledge of MS Word and Excel, • Experience with electronic health record preferred, • Ability to give medications via all routes and ability to calculate medication doses Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Employment Type: Full time Shift: Day Shift Description: Medical Assistant - South Troy Health Center - Troy, NY - FT If you are looking for a Medical Assistant position in Troy, Full Time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 79 Vandenburg Ave Troy, NY. Position Highlights: * Quality of Life: Where career opportunities and quality of life converge * Advancement: Strong orientation program, generous tuition allowance and career development * Work/Life: Monday - Friday Office Hours What you will do: The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. Responsibilities: * Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record. * Responds to patients concerns appropriately. * Completes referrals and obtains pre-authorizations for diagnostic testing. * Follows proper protocol for collection and delivery of specimens. * Participates in all required meetings and practice huddles. * Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable. * Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid. * Documents all exposure incidents per St Peter's Health Partners Medical Associates policy. * Notifies physician regarding patients in need of physician intervention. * Ensures that patient exam rooms are stocked and cleaned at all times. * Follows office protocol to ensure adequate supplies are ordered and stocked. * Performs office testing with appropriate training and within scope of practice. * Handles medical waste appropriately. * Provides educational materials to patients. * Provides patients with electronic copy of medical record. * If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: * Scheduling and registration * Check-in * Check-out * Charge entry/claims * End of day processes * General duties including but not limited to: * Document processing * Scanning * Inbox monitoring * Complies with Patient Centered Medical Home (PCMH) care delivery model. * Performs all mandatory training. * Maintains patient confidentiality and adheres to HIPAA regulations. * Works cooperatively with all team members to ensure quality patient care at all times. * Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. * Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties. * Obtains and maintains medical assistant certification according to MA certification policy. * Cross covers other areas as needed What you will need: Preferred Qualifications * Graduate of a Medical Assistant Training Program * Holds National Medical Assistant Certification: CMA, CCMA, RMA Minimum Qualifications * High School Diploma or equivalency * At least 10 months' work and/or clinical training experience in the healthcare field * Proficient in obtaining manual vital signs * Experience using an electronic health record system * Commitment to confidentiality and respect * Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires * Knowledge of basic anatomy and medical terminology * Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures Ability to provide patients with information related to their health and wellness Pay Range: $19.00 - $26.15 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Department/Unit: Medical/Surgical Hospitalist - E4 Work Shift: Day (United States of America) Salary Range: $88,192.00 - $136,697.60 The clinical Nurse contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Hourly Min= $34.65 Hourly Min= $35.69 Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information an

ABOUT THE ORGANIZATION Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being. At CHP, our mission is to provide access to health care for everyone. Salary: $195,000 - $225,500 / year The Physician will join a dedicated team of healthcare providers and will provide comprehensive and continuing care. This will include routine and emergency clinic care, support of health promotion and preventative medicine. This person will support CHPs mission, vision, and values and will adhere to compliance protocols as well as CHPs policies and procedures. POSITION REQUIREMENTS Physician Essential Duties and Responsibilities: • Participate in the practice call schedule, • Maintain board certification, • Maintain all other required certifications including BLS and PALS, • Maintain patient medical records within the electronic health record in a timely fashion, • Submit patient charges in a timely fashion, • Support the mission, vision and values of CHP, • Be a community ambassador for CHP, • Abide by all human resource policies including those pertaining to professional behavior, • Participate in practice and organizational meetings and events in a positive, collaborative, and supportive manner, • Be a supportive and collaborative practice partner, • Provide constructive guidance and feedback to colleagues and organization, • Participate in the peer review program, • Supervise colleagues as needed Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Subject Matter Expert:, • Is a subject matter expert and keeps knowledge current by attending required trainings and meetings., • Knowledge of and respect for HIPAA regulations., • Develops innovative approaches and ideas., • Business Acumen:, • Understands business implications of decisions; Aligns work with strategic goals., • Sets and achieves challenging goals., • Teamwork:, • Balances team and individual responsibilities., • Exhibits objectivity and openness to others' views., • Gives and welcomes feedback., • Contributes to building a positive team spirit., • Excellent customer service and interpersonal skills:, • Highest degree of professionalism and ethics:, • Handles issues with tact and diplomacy., • Reacts well under pressure; Accepts responsibility for own actions., • Upholds organizational values, • Responds to requests for service and assistance; Meets commitments., • Takes initiative, follows through, and manages different tasks with quick turn-around time., • Works well under pressure, and with minimal supervision., • Organizational skills:, • Follows CHP policies and procedures., • Completes administrative tasks correctly and on time., • Excellent time-management skills., • Verbal and Written Communication Skills:, • Prepares and presents statistical and other reports oral or written as required. Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications • Graduation from an accredited medical school, • Completion of an accredited residency, • Licensing through the USMLE, • Active and unrestricted Massachusetts medical license, • Prefer previous practice experience of 3 or more years, • Prefer bilingual in English and Spanish Physical Requirements: FULL-TIME/PART-TIME Full-Time POSITION Physician EXEMPT/NON-EXEMPT Exempt LOCATION MA, Pittsfield, CHP Neighborhood Health Center EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Compensation details: 195000-225500 Yearly Salary PIee89ab86c0ce-26289-38722975

If you are looking for a float medical assistant position in traveling in the Capital Region, on an as needed basis, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position will float between locations in Latham, Clifton Park, Albany, and Troy. • Quality of Life: Where career opportunities and quality of life converge, • Advancement: Strong orientation program, generous tuition allowance and career development, • Work/Life: Monday Friday Office Hours, • Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record., • Responds to patients concerns appropriately., • Completes referrals and obtains pre-authorizations for diagnostic testing., • Follows proper protocol for collection and delivery of specimens., • Participates in all required meetings and practice huddles., • Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable., • Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid., • Documents all exposure incidents per St Peter's Health Partners Medical Associates policy., • Notifies physician regarding patients in need of physician intervention., • Ensures that patient exam rooms are stocked and cleaned at all times., • Follows office protocol to ensure adequate supplies are ordered and stocked., • Performs office testing with appropriate training and within scope of practice., • Handles medical waste appropriately., • Provides educational materials to patients., • Provides patients with electronic copy of medical record., • If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:, • Scheduling and registration, • Check-in, • Check-out, • Charge entry/claims, • End of day processes, • General duties including but not limited to:, • Document processing, • Scanning, • Inbox monitoring, • Complies with Patient Centered Medical Home (PCMH) care delivery model., • Performs all mandatory training., • Maintains patient confidentiality and adheres to HIPAA regulations., • Works cooperatively with all team members to ensure quality patient care at all times., • Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others., • Adheres to St Peter's Health Partners Medical Associates employment guidelines and policies and procedures at all times., • Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties., • Obtains and maintains medical assistant certification according to MA certification policy., • Cross covers other areas as needed, • Graduate of a Medical Assistant Training Program, • Holds National Medical Assistant Certification: CMA, CCMA, RMA, • High School Diploma or equivalency, • At least 10 months' work and/or clinical training experience in the healthcare field, • Proficient in obtaining manual vital signs, • Experience using an electronic health record system, • Commitment to confidentiality and respect, • Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires, • Knowledge of basic anatomy and medical terminology, • Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures 10% Premium for FLOAT Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Heal

Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Reasonable efforts, consistent wi

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Implements physician orders, a

Thank you for your interest in Albany Medical Center!. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and

Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Reasonable efforts, consistent

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. In 2017, it is anticipated tha

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Use or disclosure shall not ex

Day (United States of America).Thank you for your interest in Albany Medical Center!.Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA P

Thank you for your interest in Albany Medical Center!. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Reasonable efforts, consistent

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Implements physician orders, a

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Minimum Qualifications: • Gr

Company : Highmark Inc. Job Description : JOB SUMMARY This job will deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition Category (HCC) Coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation (RADV) Audits. Works closely with physicians, team members, Quality, Compliance, partners at Enterprise and leadership to identify and deliver high quality and accurate risk adjustment coding. Supports all Remote Patient Monitoring (RPM) risk adjustment projects to comply with all CMS requirements by analyzing physician documentation and interpreting into ICD10 diagnoses and HCC disease categories. Supports other key objectives to drive capture of correct Risk Adjustment coding including documentation improvement, provider education, analyzing reports, and identifying process improvements. ESSENTIAL RESPONSIBILITIES * Performs HCC coding on projects for MA, ACA, and End Stage Renal Disease (ESRD). Flexes between coding projects, including Retro and Prospective, with different MA, ESRD, and ACA HCC Models; works independently in various coding applications and electronic medical record systems to support departmental goals. Adheres to CMS Guidelines for Coding and Highmark's Policy and Procedures to guide HCC coding decision making. Maintains RPM coding accuracy and productivity requirements. * Assists with Regulatory Audits by performing first coding review and ranking of charts. Build partnerships and work within coding teams and internal partners critical to HCC coding. * Participates on ad-hoc projects per the direction of Leadership to address the needs of the department. Provides recommendations for process improvements and efficiencies. * Engages in RPM Coding educational meetings and annual coding Summit. * Other duties as assigned. EDUCATION Required Required Required (any of the following) * Certified Professional Coder (CPC) * Certified Risk Coder (CRC) * Certified Coding Specialist (CCS) * Registered Health Information Technician (RHIT) Preferred Critical Thinking * Attention to Detail * Written and Oral Presentation Skills * Written Communications * Communication Skills * HCC Coding * MS Word, Excel, Outlook, PowerPoint * Microsoft Office Suite Proficient/ - MS365 & Teams Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Remote Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $27.02 Pay Range Maximum: $41.85 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J280096

ABOUT THE ORGANIZATION Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being. At CHP, our mission is to provide access to health care for everyone. Salary Range: $178,500.00 - $206,500.00 / year The Pediatrician will join a dedicated team of healthcare providers committed to delivering comprehensive, compassionate, and continuous care to infants, children, and adolescents. Responsibilities include routine and urgent clinical care, health promotion, preventative medicine, and collaboration with multidisciplinary teams to ensure high-quality patient outcomes. The Pediatrician supports CHPs mission, vision, and values and adheres to all compliance protocols and organizational policies and procedures. POSITION REQUIREMENTS Essential Duties and Responsibilities: • Provide high-quality pediatric care in both routine and urgent clinical settings., • Participate in the practice call schedule., • Maintain board certification and all required clinical certifications, including BLS., • Maintain accurate and timely patient medical records within the electronic health record system., • Submit patient charges in a timely and complete manner., • Support and actively promote CHPs mission, vision, and values., • Serve as a positive community ambassador for CHP., • Adhere to all human resource policies, including those related to professionalism and conduct., • Participate in practice-wide and organizational meetings and events in a positive, collaborative, and solutions-oriented manner., • Foster a supportive and collaborative work environment with colleagues and staff., • Provide constructive guidance, mentorship, and feedback to colleagues and the organization when appropriate., • Participate in Continuous Quality Assurance/Quality Improvement initiatives, including Peer Review., • Supervise and support colleagues or clinical learners as needed. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Subject Matter Expert:, • Maintains expert-level knowledge in pediatric medicine and stays current through required trainings and professional development., • Demonstrates knowledge of and consistent compliance with HIPAA regulations., • Engages in innovative thinking and contributes ideas for improving patient care and clinical processes., • Business Acumen:, • Understands the business implications of clinical decisions and aligns work with organizational strategic goals., • Sets and achieves challenging goals that contribute to team and organizational success, • Teamwork:, • Balances individual responsibilities with team goals., • Welcomes feedback, demonstrates openness to diverse viewpoints, and fosters a collaborative team culture., • Contributes positively to team morale and shared success., • Excellent customer service and interpersonal skills:, • Demonstrates the highest degree of professionalism and ethical behavior., • Handles sensitive issues with tact, diplomacy, and discretion., • Performs well under pressure, takes responsibility for actions, and honors commitments., • Responds promptly and effectively to requests for service., • Takes initiative, follows through on tasks, and manages responsibilities efficiently, often with short turnaround times., • Works effectively with minimal supervision, • Organizational skills:, • Adheres to all CHP policies and procedures., • Completes administrative tasks accurately and on time., • Demonstrates excellent time-management capabilities, • Communication Skills:, • Communicates clearly and effectively in both verbal and written forms., • Prepares and presents statistical or narrative reports as required. Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Qualifications: • Graduation from an accredited medical school., • Completion of an accredited pediatric residency program., • Successful completion of USMLE or equivalent licensing examinations., • Active and unrestricted Massachusetts medical license., • Prefer previous practice experience of 3 or more years, • Click here to view the Provider ADA Requirements. FULL-TIME/PART-TIME Full-Time POSITION Pediatrician EXEMPT/NON-EXEMPT Exempt LOCATION MA, Pittsfield, CHP Berkshire Pediatrics EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Compensation details: 178500-206500 Yearly Salary PI024466c8431a-26289-40015353

Department/Unit: Float Pool Work Shift: Float Pool_12_Day (United States of America) Salary Range: $83,200.00 - $93,184.00 The Med Surg Float Pool Nurse floats to the medicine, post-surgical, and emergency departments. The Clinical Nurse assesses, coordinates, plans, directs, implements and manages the needs of assigned patients throughout the episode of care with a focus on progress toward discharge, including during transitions within the acute care stay. The Clinical Nurse is responsible for the delivery and coordination of patient care provided by the caregiving team. S/he assures that competent, compassionate patient care is uniformly provided to customers including referring facilities, hospital staff and patients in the inpatient, ambulatory, and community settings. Hourly Range: $36.73 - $60.93 Essential Duties & Responsibilities include but not limited to: • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Minimum Qualifications: • Graduate of a professional academic nursing program in which a Diploma, Associate Degree or Baccalaureate Degree is conferred., • Must hold current NYS Registered Nurse license, • Obtains and maintains certification in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), • Minimum of 1-3 years of clinical RN experience is required, • Minimum of 1 year of Telemetry or ICU experience is required, • Ability to improve job performance through continuing education., • Possesses knowledge of quality concepts, principles, and problem-solving tools and techniques and demonstrates ability to apply in support of departmental and patient care quality improvement. Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Medical/Surgica Pulmonary Renal Hospitalist - E5 Work Shift: Night (United States of America) Salary Range: $83,200.00 - $93,184.00 Job Description Summary The clinical Nurse contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. Job Description • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Medical/Surgical Hospitalist - E4 Work Shift: Staffing Options Program (United States of America) Salary Range: $0.00 - $0.00 The clinical Nurse contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered. Thank you for your interest in Albany Med Health System!? Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Critical Care Float Pool Work Shift: Float Pool_8_Day (United States of America) Salary Range: $88,192.00 - $136,697.60 Join the dynamic team in the Albany Medical Center Critical Care Float Pool today! An opportunity to gain and practice critical care skills in the following areas: Neuro-Surgical Trauma ICU, Medical ICU, Coronary Care Unit, Cardiovascular ICU , and our intermediate care ICU- the MSICU. RNs in the Critical Care Float pool also have the opportunity to gain additional competencies in Emergency Department care and neuro-progressive care areas. You will have the opportunity to work in all the Critical Care areas at the Region's only Level I trauma center. Consider joining this dynamic, highly skilled Nursing team today! The Clinical Nurse contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. Job Description: local/state/federal rules and regulations. • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Qualifications: • Must hold current NYS Registered Nurse license, • Minimum of 1-3 years of previous clinical RN experience in Med-Surg or Progressive Care, • Excellent communication, prioritization, organizational and time-management skills Thank you for your interest in Albany Med Health System!? Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Float Pool Work Shift: Float Pool_5_Night (United States of America) Salary Range: $83,200.00 - $93,184.00 The Clinical Nurse assesses, coordinates, plans, directs, implements and manages the needs of assigned patients throughout the episode of care with a focus on progress toward discharge, including during transitions within the acute care stay. The Clinical Nurse is responsible for the delivery and coordination of patient care provided by the caregiving team. S/he assures that competent, compassionate patient care is uniformly provided to customers including referring facilities, hospital staff and patients in the inpatient, ambulatory, and community settings. Hourly Range: $36.73 - $60.93 Diversify your nursing portfolio by excelling in many different nursing specialties. We have 22 different medical and surgical units to experience patient care for a diverse population. Units and skills covered include, but are not limited to step down care, drips, cardiac monitoring, neurosciences, chemotherapy, acute rehab, codes including stroke, and rapid response. Our Float Pool Tier Configuration also comes with generous shift differentials. Essential Duties & Responsibilities include but not limited to: • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Minimum Qualifications: • Graduate of a professional academic nursing program in which a Diploma, Associate Degree or Baccalaureate Degree is conferred., • Must hold current NYS Registered Nurse license., • Obtains and maintains certification in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)., • Previous experience as a PCA or other nursing assistance preferred., • Ability to improve job performance through continuing education., • Possesses knowledge of quality concepts, principles, and problem-solving tools and techniques and demonstrates ability to apply in support of departmental and patient care quality improvement. Thank you for your interest in Albany Medical Center!? Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Implements physician orders, a

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Use or disclosure shall not ex

Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations