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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
We are looking for a reliable and customer-oriented Pharmacy Cashier to join our team. In this role, you will handle customer transactions, assist with OTC (Over-The-Counter) card transactions, and support other pharmacy operations. The ideal candidate should be familiar with Micromerchant POS systems, understand OTC card transactions, and be able to provide prepared prescriptions to customers. Responsibilities: • Greet customers and assist with purchases in a friendly, professional manner. • Process transactions, including cash, credit, debit, and OTC card payments accurately. • Operate the Micromerchant POS system efficiently to process sales and manage transactions. • Understand and handle OTC card payments, including specific eligible items. • Provide prepared prescriptions to customers while adhering to pharmacy policies and HIPAA regulations. • Maintain a clean and organized cashier station and pharmacy area. • Answer customer questions and provide information on available OTC items. • Assist with inventory checks and restocking shelves as needed. • Handle returns, exchanges, and price inquiries. • Collaborate with pharmacy staff to ensure smooth operations. Qualifications: • Prior experience in a retail or pharmacy setting preferred. • Familiarity with the Micromerchant POS system and OTC card transactions. • Strong communication and customer service skills. • Ability to handle cash and process transactions accurately. • Dependable, punctual, and a team player. • High school diploma or equivalent.
-Knowledge of Practice Management Software -Experienced in communicating with insurance companies for claim processing, status and appeals -Posting insurance payments and client payments -Working with reports *HIPAA knowledge and compliance *self motivated and energetic *good communication and interpersonal skills *multitasking *handling heavy phone call volume *bilingual is a plus