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  • Medical Receptionist
    Medical Receptionist
    11 days ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Care Manager (Bilingual in Mandarin or Cantonese)
    Care Manager (Bilingual in Mandarin or Cantonese)
    19 days ago
    $29.87–$31.93 hourly
    Full-time
    Manhattan, New York

    Position Summary The Care Manager provides services within the Care Management programs, including Health Home Care Comprehensive Care Management, HCBS Basic Plan Support, and State Paid Care Management services. This position may support Willowbrook Class Members. The core responsibility of the Care Manager is to oversee and coordinate access to services for people with intellectual and developmental disabilities. The Care Manager works with the member, their family and/or representative, and providers to develop, implement, and monitor an integrated and person-centered driven Life Plan, following the completion of a comprehensive assessment process. The Life Plan is the foundation upon which service delivery is built. The Life Plan identifies services that meet medical and behavioral health needs, community, social supports, and other necessary services to support them to live their healthiest and most meaningful life. A key function of this role is being a strong advocate in supporting the member to access needed services to reach their identified goals and live a meaningful and quality life. ACA/NY is a 501(c)(3) not for profit organization that has been designated as a Care Coordination Organization/Health Home (CCO/HH) by New York State. ACA/NY is dedicated to meeting the needs of people with Intellectual and Developmental Disabilities by providing comprehensive care management and coordination of service. ACA/NY supports 25,000+ people in its program with support services spanning New York City, Long Island, and the Lower Hudson Valley. Duties & Responsibilities • Deliver person-centered care management services in compliance with regulatory standards and in alignment with the agency’s quality management plan, policies, and standard operating procedures., • Responsible for the completion of a comprehensive assessment/reassessment process., • Identify gaps in service provision and make referrals when appropriate. Advocate on the member’s behalf, to reach their identified goals and live a meaningful and quality life., • Develop, implement, and monitor member Life Plans within required timeframes, by leading an interdisciplinary team planning process, with the person at the center., • Develop strategies that address conflict or disagreements in the person-centered planning process and working with the interdisciplinary team to resolve those conflicts in a timely manner., • Complete all required service documentation with stated timeframes. Ensure all billing critical documentation is present and valid prior to the submission of any billable service documentation., • Maintain the member’s continued eligibility for care management through the completion of an annual Level of Care (Re)Determination, ensuring OPWDD eligibility is maintained, and enrolling in the Home and Community Based (HCBS) waiver., • Identify and access benefits and entitlements (Medicaid, Social Security, SNAP, etc.) when a member is eligible. Ensure existing benefits and other entitlements are maintained., • Ensure a current and accurate information sharing consent is present within the electronic health record and updated as necessary when changes occur or are requested by the member and/or representative., • Coordinates and provides access to high quality healthcare services, inclusive of medical, behavioral health, specialized services. Provides regular communication, monitoring, and action oriented follow up on critical and acute healthcare needs., • Identifies, coordinates, and provides access to preventative and health promotion services as needed., • Coordinates transitional care inclusive of appropriate follow up from inpatient to other settings, discharge planning, facilitating transfers within the healthcare system, residential settings and aging out of childhood services to adult services., • Use health information technology in the delivery of care management services, included but not limited to the use of the electronic health records and programs to facilitate telehealth services for members. Maintain a thorough and accurate electronic health record for all assigned members., • Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy., • Complete all required trainings within required timeframes., • Travel throughout the designated service area to meet with members as needed in alignment with regulatory standards and to ensure identified needs are met. Travel is required to meet with providers, members of the interdisciplinary team, and accompany members where indicated to necessary appointments., • Identify and follow all incident reporting guidelines and procedures, ensuring the immediate safety of the member., • Maintains confidentiality in accordance with HIPAA and privacy practices., • Adheres to all policies and standard operating procedures for the delivery of comprehensive care management and ancillary functions of the Care Manager., • Adheres to and upholds ACA/NY’s Code of Conduct., • Perform other duties, as assigned. Qualifications • A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a master’s degree with one year of relevant experience., • Fluent understanding of community cultural traditions, norms, and practices of Members and their families., • Absolute sense of integrity and personal commitment to serving people with I/DD and their families., • Excellent interpersonal, public speaking, and written communication skills., • Ability to work autonomously., • Demonstrate professionalism, respect, and ability to work in a team environment.

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  • Driver/Marketing Assistant
    Driver/Marketing Assistant
    1 month ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: • Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., • Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile., • Medical & Administrative Support: When in the office, you will act as a Medical Assistant/Front Desk hybrid. Tasks include rooming patients, assisting with basic clinical duties, answering phones, and managing schedules., • Is This Role the Right Fit for You? To be successful in this position, you must be comfortable with all of the following:, • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Extreme Flexibility: You are the type of person who says "I’m on it" when a new task is thrown your way, whether it’s a marketing emergency or an administrative bottleneck., • Requirements:, • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule., • *Experience: Medical office or sales/marketing experience is preferred, but we will train a candidate with the right "go-getter" personality., • Job Type: Full-time, • Benefits: 401(k) Flexible schedule

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  • RBT Applied Behavior Analyst Therapist
    RBT Applied Behavior Analyst Therapist
    1 month ago
    $24–$28 hourly
    Part-time
    Manhattan, New York

    We are seeking a dedicated and energetic RBT (Registered Behavior Technician) Applied Behavior Analyst Therapist to join our dynamic team. In this role, you will work directly with children and individuals with developmental disabilities, including autism, to implement behavior intervention plans based on applied behavior analysis (ABA). Your passion for teaching, patient care, and improving quality of life will drive positive outcomes. This paid position offers an exciting opportunity to make a meaningful difference while developing your skills in behavioral health and special education. Responsibilities • Implement individualized behavior intervention plans designed by supervising behavior analysts to promote skill development and reduce challenging behaviors., • Collect and analyze data on client progress daily, ensuring accurate documentation aligned with HIPAA regulations and medical records standards., • Assist clients with activities of daily living (ADLs), such as grooming, feeding, and toileting, fostering independence and confidence., • Use evidence-based behavioral strategies to manage behaviors effectively and support positive behavior management techniques., • Collaborate with families, caregivers, and multidisciplinary teams to ensure consistency in treatment approaches and care plans., • Maintain detailed medical documentation, including progress notes, treatment logs, and behavioral assessments, adhering to confidentiality standards., • Participate in ongoing training sessions on applied behavior analysis, special education methods, and medical terminology to enhance your professional expertise. Experience • Prior experience working with children or individuals with developmental disabilities is preferred but not required; training will be provided for motivated candidates., • Knowledge of behavioral therapy techniques, data collection methods, and behavior management strategies is highly desirable., • Familiarity with HIPAA regulations related to medical records and patient privacy is a plus., • Strong communication skills for working collaboratively with clients’ families and team members., • A background in special education or related fields can enhance your ability to support diverse needs effectively. Join us to be part of a passionate team committed to transforming lives through compassionate care and innovative behavioral interventions! Pay: $24.00 - $28.00 per hour Work Location: In person

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  • Driver
    Driver
    2 months ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: 1. Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., 2. Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile. • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule. 401(k) Flexible schedule

    Immediate start!
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  • Cashier/Customer Service
    Cashier/Customer Service
    2 months ago
    Part-time
    Maspeth, Queens

    We are seeking a friendly and reliable Cashier/Customer Service Associate to join our retail pharmacy team. In this role, you will assist customers with purchases, help them locate over-the-counter medications and health products, and provide excellent customer service. You will play an important role in creating a welcoming environment while supporting daily store and pharmacy operations. Duties Operate the Point of Sale (POS) system to process purchases, returns, and exchanges accurately. Greet customers and assist them in locating over-the-counter medications, health products, and everyday retail items. Handle cash, credit card, and digital payment transactions with accuracy and integrity. Maintain organized shelves and displays, ensuring products are stocked and properly labeled. Assist with stocking inventory and rotating products according to store guidelines. Follow store policies for age-restricted and regulated product sales. Answer customer questions in person and over the phone and direct pharmacy-related questions to the pharmacist or pharmacy technician when necessary. Maintain a clean, organized, and safe store environment. Qualifications Previous cashier or retail experience preferred (pharmacy or healthcare retail experience is a plus). Strong communication and customer service skills. Basic math skills and familiarity with POS systems. Bilingual (Polish or Spanish) is a plus. Ability to multitask and work in a fast-paced retail environment. Reliable, detail-oriented, and able to stand for extended periods. Preferred Skills Familiarity with pharmacy retail products such as over-the-counter medications, vitamins, and personal care items. Understanding of customer privacy and confidentiality standards (HIPAA awareness preferred). Ability to work cooperatively with pharmacists and pharmacy technicians to support store operations.

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