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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: • Provide the highest quality of service to the customer at all times, • Deal promptly and efficiently with guest complaints and needs, • Have a thorough knowledge of emergency and safety procedures, • Respond to all emergency situations and be prepared to assist, • Responsible for the ordering of supplies, tools and equipment and maintaining proper par levels to corporate department standards., • This role will support, maintain and implement the department’s BOH preventive maintenance program., • Assist with other duties as assigned and serve as “Building Manager” as required while maintaining and repairing the interior and exterior of the building., • Will be required to represent and support the Chief Engineer in his absence confidently on all levels to ownership, corporate executive leadership, contractors or other department heads., • Create and implement a PM program for the back of the house areas, • Create and implement a PM program for the mechanical equipment in the building, • Review, adhere, and understand all safety procedures (such as LOTO), • Perform maintenance checks of equipment and logs properly, • Attend Daily Operations Meeting, • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention, • Ensure cleanliness and orderliness of all workspaces, shops, and storage areas, • Train and Supervise to Building Managers on daily, weekly, monthly and yearly duties and responsibilities, • Evaluate to Building Managers as necessary – Coordinate with HR, • Maintain and obtain all licenses as needed by the NYC, NY State and other Government agencies needed for the building, • Staff and direct the performance of the staff and follow-up with corrective action when needed, • Adhere to all work rules, procedures, polices established by the company, including but not limited to those contained in the employee handbook, • Experience with union issues., • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Support and participate in all Highgate Hotel programs., • Lead and/or participate in Highgate Hotel Safety Committee. Qualifications:, • At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience., • Stationary engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required, • High school diploma or equivalent required, • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Certificate of Qualification - Refrigeration Engineer, • Certificate of Fitness – Standpipe Fire Pump Hi-rise, • Certificate of Fitness – Supervise Low PSI Oil Burner, • Certificate of Fitness – Citywide Sprinkler Systems, • Certificate of Fitness – Combination Citywide Standpipe and Sprinkler Systems with Gravity Tank, • Certificate of Fitness – Maintain Inside Alarm System, • Certificate of Fitness – Air Compressors, • Cooling Tower & Close Loop Water Treatment Certificate

Job Description Hogsalt is seeking a Full-Time HVAC and Refrigeration Repair Technician to support our current restaurants in New York. Benefits: • Partially subsidized medical insurance, • 401(k), • Life insurance, • Bonus opportunities, • Vision insurance, • Paid time off, • Sick pay, • Dining benefits, • Partially subsidized dental Insurance, • Training reimbursement, • On-the-job training, • Year round work, • Minimum of 2 years in-field experience with commercial HVAC and Refrigeration, • Knowledge of kitchen facilities and equipment is preferred, • Able to read and interpret blueprints, schematics, and wiring diagrams, as well as have a working knowledge of electrical systems, • Individuals with hotel maintenance experience are encouraged to apply, • Must be able to reliably commute to Manhattan or provide a reliable vehicle, • Hogsalt covers on-duty parking expenses, • Compensation for travel mileage, • Must have a valid driver's license, • Must be available to work up to 40 hours per week, • Set weekly schedule, • Sunday- Thursday, • Early morning to early afternoon, • Perform repairs in the following areas. Some familiarity with associated manufacturers is preferred, • HVAC - LG, Daikin, Captive Aire, Accurex,, • Refrigeration - Glastender, Continental, Cooltec, • Plumbing - Toto, Crown, Everpure, • Electrical - Siemens, Square D, Eaton, • Kitchen equipment - Rational, Jade, Pitco, Southbend, • General restaurant maintenance, • Respond to maintenance requests from restaurants in a timely fashion, • Perform regular property inspections, • Work well independently and on a team, • Advise restaurant managers on a variety of technical engineering issues READY TO JOIN OUR TEAM? Your time is valuable! Apply directly to this ad! We look forward to meeting you! Hogsalt está buscando un técnico de reparación de refrigeración y HVAC a tiempo completo para apoyar a nuestros restaurantes actuales en Nueva York. El candidato debe sentirse cómodo con la comunicación verbal y escrita en inglés.. Beneficios: * Seguro médico * 401(k) * Seguro de vida * Oportunidades de bonificación * Seguro de visión * tiempo libre remunerado * paga por enfermedad * Beneficios gastronómicos * Seguro dental * Reembolso de formación * En el trabajo de formación Experiencia y calificaciones: * Mínimo de 2 años de experiencia en el campo con HVAC y refrigeración comercial. * Se prefiere el conocimiento de las instalaciones y equipos de cocina. * Capaz de leer e interpretar planos, esquemas y diagramas de cableado, así como tener conocimientos prácticos de sistemas eléctricos. * Se anima a las personas con experiencia en mantenimiento de hoteles a postularse. * Debe poder viajar de manera confiable a Manhattan o proporcionar un vehículo confiable * Hogsalt cubre los gastos de estacionamiento de servicio * Compensación por kilometraje de viaje * Debe tener una licencia de conducir valida * Se requiere certificación universal de la EPA Turno y Horario: * Debe estar disponible para trabajar hasta 40 horas por semana. * Establecer horario semanal * Domingo Jueves * Desde primera hora de la mañana hasta primera hora de la tarde * La jornada laboral de 8 horas es típica Responsabilidades laborales: * Realice reparaciones en las siguientes áreas. Se prefiere cierta familiaridad con los fabricantes asociados. * HVAC - LG, Daikin, Aire Cautivo, Accurex, * Refrigeración - Glastender, Continental, Cooltec * Plomería - Toto, Crown, Everpure * Electricidad - Siemens, Square D, Eaton * Equipos de cocina: Rational, Jade, Pitco, Southbend * Mantenimiento general de restaurantes * Responder a las solicitudes de mantenimiento de los restaurantes de manera oportuna. * Realizar inspecciones periódicas de la propiedad. * Trabajar bien de forma independiente y en equipo. * Asesorar a los gerentes de restaurantes sobre una variedad de cuestiones de ingeniería técnica. * Reporte al Director de Instalaciones y Gerente de Instalaciones Hogsalt no es el típico grupo de restaurantes. Los huéspedes nos conocen por nuestros espacios de transporte y nuestras tarifas suntuosas, pero de lo que estamos más orgullosos es de la generosidad que brindamos a nuestros equipos. Nuestro equipo de servicio reinventa la hospitalidad con energía y sentido de diversión. Nuestro equipo culinario elabora platos clásicos con tanta habilidad que recordará por qué se convirtieron en clásicos. No importa cuál de nuestros más de 20 restaurantes visite, verá que somos una organización que hace felices a las personas, a nuestros invitados y a nosotros mismos. ¿LISTO PARA UNIRTE A NUESTRO EQUIPO? ¡Aplica directamente a este anuncio=!

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: • Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy., • Refer potential new-hires to department managers when appropriate for interviews., • Assist with department outgoing correspondence and memorandums as needed., • Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner., • Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission., • Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures., • Respond to all interviewed applicants via telephone or letter within required time frame., • Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner., • Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing., • Present overview of Highgate Handbook with complete knowledge of all policies and procedures, • Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner., • Assist the HR department in maintaining accurate employee records., • Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel., • Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary., • Assist in the production of Employee newsletter., • Maintain associate's files and ensure that filing is completed at the end of each week., • Assist with Associate Employee Relations Events., • Ensure compliance of the Immigration Reform and Control Act for all employees., • Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies., • Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials., • Distribute paychecks as needed and ensure completed signature pages are collected complete from each department., • Assist with other special hotel projects as needed., • Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events., • Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel’s guests and clients, • Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events, • Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues, • Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution, • Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables., • Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP’s, • Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel’s guestrooms and present a response to the guest confirming receipt of their request., • Assist with timely follow-up to incoming guest correspondence received through the hotel’s general mailbox and forward to all departments as deemed necessary for their follow-up, • In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines, • Assist other departments on an as need basis when guest influx dictates., • Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables., • Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP’s, • Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel’s guestrooms and present a response to the guest confirming receipt of their request., • Assist with timely follow-up to incoming guest correspondence received through the hotel’s general mailbox and forward to all departments as deemed necessary for their follow-up, • In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines, • Assist other departments on an as need basis when guest influx dictates. Qualifications:, • Associates or Bachelor’s Degree in Human Resources or equivalent of at least 1- 3 years work experience., • At least one year Hotel or Human Resource related work experience., • Long hours sometimes required., • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus., • Must be hospitality oriented, and possess the ability to work under pressure., • Ability to work effectively under time constraints and deadlines., • Leadership skills to motivate and develop staff and to ensure accomplishment of goals., • Able to set priorities, plan, organize, and delegate., • Should possess the ability to complete multiple tasks simultaneously.

Job Description Hogsalt is seeking a Full Time Restaurant Maintenance Technician/ Handyman to support our current restaurants in New York City. We are seeking a skilled and reliable technician to join our team supporting three restaurants in Manhattan. The ideal candidate will possess a diverse skill set in commercial repairs and maintenance, demonstrating a proactive approach to problem-solving and a commitment to quality workmanship. This role requires a strong attention to detail and the ability to work independently or as part of a team. Benefits: * Medical insurance * 401(k) * Life insurance * Bonus opportunities * Vision insurance * Paid time off * Sick pay * Dining benefits * Dental Insurance * Training reimbursement * On-the-job training Experience & Qualifications: * Strong carpentry experience preferred * Minimum of 5-6 years in-field experience with commercial maintenance * Knowledge of kitchen equipment is preferred * Individuals with hotel maintenance experience encouraged to apply * Must have a valid driver's license * Some HVAC/R experience is a plus * Must be able to provide a reliable vehicle * Hogsalt covers on-duty parking expenses * Compensation for travel mileage Shift and Schedule: * Must be available to work up to 40 hours per week * Available to work one weekend day per week * 8-hour workday from 6am- 2pm is typical Job Responsibilities: * Perform repairs in the following areas. Some familiarity with associated manufacturers is preferred * Carpentry - Millwork and Furniture repair * Plumbing - Toto, Crown, Everpure, T&S * Electrical - Siemens, Square D, Eaton * Kitchen equipment - Rational, Jade, Pitco, Southbend * Drywall install and finishing * Works cleanly with Silicone and Caulk * Painting * HVAC/R * General restaurant maintenance * Respond to maintenance requests from restaurants in a timely fashion * Perform regular property inspections * Work well independently and on a team * Advise restaurant managers on technical engineering issues * Report to Facilities Director and Facilities Manager

Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations. This role involves hiring, motivating, and guiding management while serving as the key liaison between the hotel brand, owners, and Concord. As a Concord Leader you will be responsible to: • Inspire greatness in your team., • Encourage and support team members to reach their full potential., • Create a work environment that is a Great Place to Work for all., • Lead with integrity, transparency, respect, and professionalism., • Care for your team and their families. Responsibilities: • Hire, mentor, and lead a passionate management team aligned with company values., • Oversee hotel operations, ensuring brand standards and training are met., • Manage budgets, supplies, and deadlines to achieve financial targets., • Represent the hotel in networking with city officials and community stakeholders., • Drive guest satisfaction scores (GSS) through effective leadership and service excellence., • Foster a positive work environment that rewards and recognizes team achievements. Qualifications: • Prior GM experience required; Marriott experience preferred., • Strong sales and networking skills with a track record of driving financial results., • Excellent leadership abilities, including hiring, mentoring, and team motivation., • Organized, detail-oriented, and results-driven. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: • Medical, dental, vision, life, and disability insurance, • 401(k) with company match, • Tuition assistance, • Discounted hotel stays, • Extensive training and career development opportunities We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” Salary Range: $127,884 - $143,869

Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

Director of Capital Project Management Location: New York, NY (with travel) Seniority: Director Level Project Size: $1M–$30M+ About the Role We’re seeking a Director of Project Management to lead a diverse portfolio of capital projects across the US. This is a high‑visibility role overseeing multiple concurrent initiatives, ranging from commercial fit‑outs to large‑scale capital improvements. The ideal candidate thrives in fast‑paced environments, brings deep construction expertise, and has a proven track record delivering complex projects on time and on budget. Key Responsibilities • Lead and manage a large portfolio of CAPEX, fit‑out, and capital improvement projects across multiple sites., • Oversee 3rd party project managers, external consultants, and contractors to ensure seamless execution., • Develop project strategies, budgets, schedules, and risk mitigation plans for initiatives ranging from $1M to $30M+., • Ensure adherence to design standards, construction quality, safety protocols, and regulatory requirements., • Partner closely with internal stakeholders, landlords, architects, engineers, and GC/CM partners., • Provide executive‑level reporting, forecasting, and portfolio‑level insights., • Drive continuous improvement in project delivery processes, vendor performance, and cost management., • Travel as needed to project sites across the US. Qualifications • 7+ years of experience working for a General Contractor (GC), Construction Manager (CM), or owner with strong field and project/program delivery knowledge., • Demonstrated success managing multiple concurrent construction projects in commercial, retail, hotel, or restaurant environments (or similar)., • Deep understanding of construction means and methods, scheduling, budgeting, and contract administration., • Experience overseeing projects in the $1M–$30M+ range., • Strong leadership skills with the ability to mentor teams and influence cross‑functional partners., • Excellent communication, negotiation, and stakeholder‑management abilities., • Based in New York City, with the ability to travel as required. Why Join Us • Opportunity to lead a high‑impact capital program with significant visibility., • Work on diverse, complex projects that shape the built environment across the US., • Collaborative culture with room to innovate and elevate project delivery standards., • Competitive compensation and benefits package. Compensation C$150,000 - $175,000 Base + Bonus + Benefits

We are seeking a multi-unit General Manager to launch and lead some exciting new bar concepts at The Merchant Hotel in the LES. PHG), we believe in putting people first - our team, our guests, and our community. This is a unique opportunity for a strong, energetic, and autonomous leader—a self

UDR is seeking a Resident Service Specialist to join our team at Columbus Square (710 units) located in New York, NY. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our teams in NYC. This position will be based at 95 Wall our exclusive apartment community ( 503 homes) located in NYC and float to other communities in the area as needed. Pay Range: $29-$31.25/hour Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day? As a Floating Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency. ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals. Conference and Event Services Supervisor The Conference and Event Services Supervisor exercises discretion and independent judgment while working under the general direction of the Director of Office Administration in New York and according to established firm policies and procedures. The Conference and Event Services Supervisor is responsible for the management of New York Office events, reception, food services and visitor services and will work closely with Facilities, Information Technology, and Catering and functional management across departments. Essential duties are performed personally or through delegation/supervision of subordinates. Professionalism and strict confidentiality in all client and firm matters required. Essential Duties and Responsibilities include, but are not limited to, the following. Regular, 5-day a week on-site, and predictable attendance is an essential requirement of this position, including after hours, weekends and holidays, if needed. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Oversee and support the New York reception, event planning, food services, AV and conference services teams in the delivery and execution of all external and internal events in the New York office. This person is the point of contact for all matters relating to client service, relevant firm processes/policies, best practices and/or any other items relating to firm meetings or events., • Provide professional, educated, creative advice to create a successful event, ensuring the work performed meets the business needs and operations of the firm including venue approval, event format, budget adherence, etc., • Ensure the successful execution of all logistical aspects of each event. Assist with the menu selection, AV, room layout, etc. Ensure sufficient event staffing and provide professional event management services onsite at the actual event, as needed., • Source vendors, request pricing for services (as needed), evaluate proposals and make recommendations to leadership on venues that will accommodate specific program needs., • Oversee and coordinate scheduling of conference rooms and event spaces through EMS (Event Management System), including a comprehensive meeting calendar ensuring optimal communication between on-site teams and meeting organizers., • Consistently deliver high standards of care during events, exceed client expectations and anticipate needs. Identify new processes which improve the client experience, efficiency and effectiveness of service delivery, performance, quality, etc., • Initiate, design, and execute themed office-wide events that enhance employee relations, including but not limited to decor, music, graphics, and menus in collaboration with the Director of Office Administration., • Facilitate catering for meetings and events; manage invoices and chargebacks as appropriate., • Manage and assist with firm-wide milestone events held in the New York office. Coordinate directly with the Senior Administrative Services Manager and Professional Development teams to confirm hotel block bookings, event venue contracts, travel, and on-site programming., • Provide personnel management of assigned reception staff which includes interviewing, coordinating assignments, absenteeism coverage, training, performance evaluation, discipline, and conflict resolution., • Conduct office tours as needed, and serve as the first on-site point of contact for new hires., • Lead weekly meetings with department leaders from catering, facilities, and information technology teams to review details and answer questions regarding upcoming large meetings, conferences, and events., • Assist with administrative projects as assigned by the New York Director of Office Administration., • Five days a week on-site presence is required at the start of employment; after an initial period, employees may be considered for up to one remote workday per week, subject to approval by the Director of Office Administration. Supervisory Responsibilities • Directly supervises Reception employees and is responsible for their overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the firm’s policies and applicable laws. Responsibilities include interviewing, training, and developing employees; planning, assigning, and directing work; administering the performance appraisal process; budgeting; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations for hiring, promotion, bonus amounts, compensation, and termination. Knowledge, Skills and Abilities • Bachelor’s degree is preferred or equivalent combination of education and experience. A minimum three or more years of experience in event planning or conference center management, preferably in a law firm, professional services or hospitality environment with direct supervisory experience. Strong communication and project management experience is also preferred., • Proven leadership characteristics, including the ability to achieve results through others, manage multiple priorities and projects, handle complex relationships, and develop employees are critical., • Supervisory skills necessary in order to interact and communicate with subordinates, provide instruction/direction/training, determine work priorities, and coordinate the activities of a work team. Ability to plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions., • Analytical skills requiring an aptitude for detail, precision, and logic with comprehensive office administration experience in order to conduct detailed analyses of various administrative plans, policies, and procedures fundamental to performing essential duties of the position., • Exhibit high degree of initiative and critical-thinking skills in exercising independent judgment and making decisions in a fast-paced, deadline-driven, detail-oriented work environment. Proactive with excellent troubleshooting, problem resolution, and follow-through skills., • Outstanding interpersonal, verbal, and written communication skills required. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts., • Exceptional organizational skills including record keeping, data collection, and system information. Ability to compile and analyze complex data and furnish concise, detailed information in report format, written correspondence, e-mail, or verbally., • Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint and Outlook), EMS (Event Management System), Maptician, Canva and has the ability to learn new systems quickly., • Ability to perform detailed mathematical calculations and apply mathematical concepts when computing, reconciling balances, verifying calculations on forms and documents, submitting expense reimbursements, and preparing and compiling statistical data for various reports and in accordance with the office budget. The annualized salary range for this position $88,000 to $115,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution; transportation fringe benefit program; back-up care option; generous paid time off policy; and long-term and short-term disability policies. Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Role: Are you a highly organized, proactive Executive Assistant who thrives in a dynamic, fast-paced environment? Global Markets is seeking a dedicated professional to provide essential in-office support to our Sales & Trading personnel. This critical role demands exceptional prioritization skills, impeccable attention to detail, and the ability to seamlessly manage multiple demands in a high-energy setting. While in-office presence is paramount, remote support may be considered at the discretion of the hiring manager. What You'll Do: • Executive Support Excellence: Provide comprehensive administrative support to department heads and teams, expertly managing expenses (Concur), complex calendar scheduling, meticulous meeting and event planning, seamless travel arrangements, and precise document preparation., • Calendar Mastery: Proactively manage multiple Microsoft Outlook calendars, constructing detailed agendas and calendar entries well in advance, including those for high-level visitors. You'll expertly coordinate meetings, meals, and video/audio conferences, ensuring all participants are informed and prepared., • Global Travel Coordination: Orchestrate extensive domestic and international travel plans, developing comprehensive itineraries that meticulously account for time zones, airline/hotel preferences, key client contacts, and essential meeting materials., • Administrative Prowess: Efficiently handle general administrative tasks including correspondence management, copying, scanning, mailing, printing, binding, and timely expense submissions., • Presentation & Document Preparation: Prepare and organize critical documents, including polished PowerPoint presentations and other materials as needed, ensuring accuracy and professional presentation., • Client & Visitor Engagement: Greet guests, visitors, and clients with professionalism and warmth, fostering a welcoming and efficient atmosphere., • Technical Liaison: Serve as a key point of contact for technical issues, liaising effectively with IT support to resolve computer malfunctions or software failures., • Communicatios and Collaboration: Facilitate communication and collaboration by working directly with internal team members, account teams, and clients., • Undertake ad-hoc tasks and projects as required, demonstrating flexibility and responsiveness to changing needs. What You Bring: • Bachelor’s degree., • Minimum of 10 years of progressive experience in an executive support role within a corporate environment. Direct experience supporting executives in a trading floor is necessary., • Demonstrated mastery of the Microsoft Office Suite, including:, • Outlook: Advanced proficiency in calendar management, email organization, and scheduling complex meetings., • Word: Ability to create and modify professional documents with advanced features., • Excel: Practical experience with basic functions and formulas for data organization., • PowerPoint: Skill in modifying and enhancing presentations., • Unwavering ability to prioritize effectively and manage multiple, competing demands in a fast-paced, high-pressure environment., • Exceptional organizational skills and meticulous attention to detail., • Strong interpersonal and communication skills, with an excellent phone demeanor and the ability to convey information clearly and concisely to all levels., • Proven ability to multitask and adapt quickly to shifting priorities., • A strong orientation toward teamwork and collaboration., • Self-motivated and proactive with the ability to work independently or with minimal supervision., • Absolute understanding and commitment to maintaining confidentiality. Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this position will be between $100,000 - $125,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Flexible Schedule Responsibilities • Oversee day-to-day operations of the plant, • Increase production capacity and product quality, • Ensure on-time shipping and delivery, • Develop goals and objectives for the long-term success of the plant and develop a clear path to achieving those goals, • Key responsibilities, • Daily Operations: Supervise the complete laundry cycle, including receiving dirty linens, sorting, washing, drying, pressing/ironing, folding, and preparing clean items for delivery., • Staff Management: Hire, train, and supervise laundry staff, ensuring they follow proper procedures for both efficiency and safety., • Quality Control: Implement and monitor quality control measures to ensure all laundry meets company and client standards for cleanliness and presentation., • Supervising the operations team and to deliver all laundry items to required quality standards and line with company productivity and efficiency guidelines, whilst ensuring that minimal rejected linen is sent to hotels and pre-agreed weekly delivery dates are achieved., • Produce the weekly laundry operations plan including training, operations and QC requirements, • Set weekly targets for operations team, ensuring there is enough staffing resource to meet required weekly production., • Identify, manage and rectify any quality issues notifying Laundry General Manager and team as necessary. Investigate accidental damage to Linen and establish measures to keep washing process and rewashing process, • Ensure there is a safe, clean and tidy working environment for team at all times by ensuring the team are wearing relevant PPE and handling aids for tasks, providing appropriate specialist and manual handling training., • Oversee the provision of laundry and dry cleaning services for customers., • Maintain a daily log of all activity in and out of laundry., • Inspect soiled articles; Responsible for the quality of cleaning and pressing of hotel linen., • Ability to skillfully operation and educating of all laundry/dry cleaning equipment including, but not limited to; washing machines/tunnels, dryers, folders, pressers, etc.Required professional qualifications, training and experience, • Excellent leadership skills and experience in managing a team of workers, keeping them motivated and under effective control., • Ability to work multiple shifts including nights and weekends, • Good communication and writing skills., • Develop, train and mentor leaders, supervisors, etc., • The ability to identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others., • Knowledge of both customer and corporate/ laundry operations/machines and techniques., • Experienced in operating and handling all different types of laundry, dry clean and pressing machines., • Expert in treating all types of different garments and knowledge of how to handle and treat all kinds of stains while keeping the garments in new condition., • Good leadership skills and experience in managing a big team of workers, keeping them motivated and under effective control.Qualifications, • Previous experience as a Plant Manager is preferred, • Deep understanding of business and management principles and processes, including strategic planning, resource allocation, and human resources, • Strong leadership and team-building skills, • Strong computer skills, • Familiarity with standard industry equipment and operating procedures, • Knowledge of safety rules and regulations

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: Support the overall operation of the Human Resource Department in daily administrative functions. Assist the Director of Human Resources with key responsibilities which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: • Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy., • Refer potential new-hires to department managers when appropriate for interviews., • Assist with department outgoing correspondence and memorandums as needed., • Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner., • Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission., • Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures., • Respond to all interviewed applicants via telephone or letter within required time frame., • Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner., • Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing., • Present overview of Highgate Handbook with complete knowledge of all policies and procedures, • Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner., • Assist the HR department in maintaining accurate employee records., • Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel., • Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary., • Assist in the production of Employee newsletter., • Maintain associate's files and ensure that filing is completed at the end of each week., • Assist with Associate Employee Relations Events., • Ensure compliance of the Immigration Reform and Control Act for all employees., • Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies., • Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials., • Distribute paychecks as needed and ensure completed signature pages are collected complete from each department., • Assist with other special hotel projects as needed., • Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution, • Assist other departments on an as need basis when guest influx dictates., • Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables., • Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP’s, • Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel’s guestrooms and present a response to the guest confirming receipt of their request., • Assist with timely follow-up to incoming guest correspondence received through the hotel’s general mailbox and forward to all departments as deemed necessary for their follow-up, • Assist other departments on an as need basis when guest influx dictates. Qualifications:, • Associates or Bachelor’s Degree in Human Resources or equivalent of at least 1- 3 years work experience., • At least one year Hotel or Human Resource related work experience., • Long hours sometimes required., • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus., • Must be hospitality oriented, and possess the ability to work under pressure., • Ability to work effectively under time constraints and deadlines., • Leadership skills to motivate and develop staff and to ensure accomplishment of goals., • Able to set priorities, plan, organize, and delegate., • Should possess the ability to complete multiple tasks simultaneously.

Facilities Supervisor Job Reference Number: 37442 Employment Type: Full-Time Segment: Dining & Events Brand: Abigail-Kirsch Location: Tarrytown, New York (US-NY) We are looking to add a motivated, skilled Facilities Supervisor to our Abigail Kirsch team. The Facilities Supervisor has varied responsibilities as they relate to the overall supervision, cleanliness, maintenance, and operational readiness of both The Loading Dock in Stamford, CA and The Tappan Hill Mansion in Tarrytown, NY Key areas of responsibility include cleaning and maintaining interior and exterior spaces, supervising house staff and stewards, overseeing event setup and breakdown, maintaining storerooms, filling equipment and vessel requisitions, and maintaining a working inventory and knowledge of AK china, glass, silver, hollowware, and vessel décor. This position is a “hands-on” supervisory role and works closely with the Facilities Manager and Director of Operations to uphold company culture, mission, and philosophy. Compensation: $22-$25 Department: Facilities / Operations Reports to: Director of Operations / Purchasing & Facilities Manager Locations: The Loading Dock & Tappan Hill Mansion Qualifications: 2+ years prior supervisory or lead experience in an F&B establishment, hotel, country club, conference center, or hospitality operations position. Knowledge and experience in basic building repair and maintenance, including electrical, plumbing, heating, ventilation, painting, etc. Working basic knowledge of computer systems/programs, including Microsoft Office and email. Strong supervisory skills required. Able to work independently with minimal supervision while supervising others. Able to be proactive, organized, detail-oriented, and able to multitask when needed. Working knowledge of Spanish is preferred. Must be able to effectively communicate with vendors and employees. Must have a flexible work schedule and be able to accommodate business needs. Must be able to climb ladders, work in confined spaces, and work indoors/outdoors year-round. Valid driver’s license preferred. Duties & Responsibilities: SETUP / BREAKDOWN OF EVENTS Responsible for executing setup and breakdown of ballrooms/event spaces from start to finish at both venues. Ensure rooms are set up as per BEOs and floor/room diagrams. Assemble and/or oversee requisitions for china, flatware, stemware, linen, and event equipment. Work events to turn rooms when needed and ensure constant upkeep and cleanliness of event spaces. Supervise house persons including delegation, training, mentoring, and ensuring timely accomplishment of all assigned tasks. Responsible for opening and closing of buildings on an “as needed” basis. STEWARDING Responsible for assisting and/or running stewarding functions at events. Fill equipment requisitions accurately and in a timely manner. Supervise ware washers including delegation, training, mentoring, and ensuring timely accomplishment of all assigned tasks. Minimize china, glass, vessel, and décor breakage by overseeing FOH & BOH during setup and events. Have knowledge of all cleaning products and proper usage. Assure routine cleaning of refrigeration and all kitchen equipment. Provide assistance to chefs for equipment needs. Maintain a clean and organized kitchen after every event. MAINTENANCE & INVENTORY Maintain both facilities in a neat, organized, and sanitary manner. Conduct regular walk-throughs to ensure proper maintenance and upkeep. Supervise all cleaning and sanitation for all front-of-house and back-of-house areas (including storage rooms) at all times while working off a checklist. Maintain general inventory of maintenance tools, light bulbs, and cleaning supplies. Responsible for inventory, requisitioning, and storage of linen. Perform and oversee routine maintenance of spaces, including touch-up painting, changing light bulbs, and other general repairs. Responsible for ensuring all china, silver, glassware, hollowware, and vessel décor are stored in their assigned spaces. Maintain tabletop items (stemware, flatware, china) in excellent condition. Conduct accurate and timely quarterly inventory of china, glass, and silver. Perform inventories of vessels and décor and report damage/breakage to the Director of Operations/Purchasing. Possess basic knowledge of maintenance and repair of FOH and BOH equipment. Maintain grounds, walkways, driveways, gutters, and exterior areas at Tappan Hill Mansion, ensuring they are clean and free of debris. TRAINING & DEVELOPMENT Training of housemen, stewards, and ware washers, ensuring they understand all areas of responsibility. Ability to react quickly to changes as they unfold throughout the course of event setup or during live events. Follow opening and closing procedures for both facilities. Assist FOH Captains and servers as needed. Perform all reasonable requests by the Director of Operations, Facilities Manager, Purchasing, and Management Team. Attend and participate in all scheduled meetings and training sessions. Follow all sign-in and sign-out procedures for keys and radios. Follow proper timekeeping policies and procedures. Maintain standards of hygiene and sanitation. Follow Health Department standards for hygiene and safe food handling. Report to work on time on a regular basis. In case of absences or tardiness, follow proper call-out procedures. Wear appropriate required uniforms/dress code and follow company Standards of Appearance. STANDARDS: Always practice Caring Culture. Protect the assets of the property. Maintain professional appearance and behavior when in contact with guests and associates. Follow Policies and Procedures in training manuals and associate handbook. Always remember we are in a partnership with our guests, fellow associates, and owners to provide quality service and profitability. Regular attendance in conformance with company standards, which may be established by Abigail Kirsch from time to time, is essential to the successful performance of this position. #LI-DM1 #indeedelior About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

With a reputation for exceptional service, upscale amenities, and a prime location near New York City, the hotel blends tranquility with vibrant local culture. Minimum of 3 years as a General Manager at a full-service hotel with 250+ rooms and $20M+ in annual revenue. Passionate about creating a cul

Directs the day-to-day operational efficiency of all areas within the Hotel department in collaboration with the shoreside Hotel Operations Director. Consistently guides onboard senior Hotel staff and revenue managers in promptly adjusting and improving revenue-generating programs in line with Compa

Reporting directly to the General Manager, the Director of Operations assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. Participates in the hiring, training,

Opportunity: Director of Operations.Supervise and manage hotel departments and oversee hotel operations as directed.General Manager - Area General Manager -Regional Director of Operations.Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with esta

Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager. The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing

Opportunity: Director of Operations. Supervise and manage hotel departments and oversee hotel operations as directed. General Manager – Area General Manager –Regional Director of Operations.

Job Description ABOUT BATHHOUSE Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities—thermal pools, saunas, steam rooms—in a sleek, modern, and socially engaging atmosphere. We offer best-in-class massages and scrubs that are protocol-driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us. JOB DESCRIPTION Bathhouse is seeking a thoughtful and experienced Shift Manager to help oversee the operations of the facility. This role includes day-to-day oversight over multiple departments — including guest services, amenities, therapies, restaurant, and housekeeping — ensuring everything runs smoothly and consistently throughout the shift. The Shift Manager leads and supports the team on the floor, ensures that service standards are upheld, and helps create a positive experience for both guests and employees. The role reports into the General Manager. RESPONSIBILITIES • Manage daily floor operations across all departments to ensure smooth, safe, and efficient service flow., • Be a visible leader on the floor — support the team and resolve issues in real time., • Direct the work of daily staff and ensure that they are consistently meeting service standards so that every guest has a warm, seamless experience., • Open and/or close the facility, including cash handling, walk-throughs, checklists, and reporting., • Oversee department leads and support them on various tasks such as scheduling, labor management, and break coverage to stay within targets., • Monitor cleanliness, safety, and maintenance needs; escalate and follow up on issues promptly., • Handle guest questions, feedback, and complaints with professionalism and care — turn moments of friction into recovery opportunities., • Create and maintain written protocols and training procedures in accordance with our Culture of Documentation (CoD), • Coach team members during shifts — provide real-time feedback, guidance, and encouragement., • Help interview, hire, onboard, and train new team members, reinforcing culture, systems, and expectations., • Maintain awareness of inventory levels for key areas and communicate needs to the appropriate teams., • Partner with the GM to provide team member feedback and evaluation, and if necessary, discipline., • Prepare and submit end-of-shift notes, incident logs, and updates so the next team is set up for success., • 2–4+ years of experience in hospitality, wellness, spa, fitness, hotel, restaurant, or retail leadership., • Experience supervising and managing teams during active shifts (opening, closing, floor management, or similar)., • Strong people leadership skills — able to motivate, support, and hold teams accountable., • Calm under pressure, with excellent problem-solving and decision-making skills., • Comfortable being highly visible on the floor as needed., • Proven ability to handle guest issues with empathy, composure, and follow-through., • Familiarity with scheduling, labor management, and daily reporting preferred., • Comfortable using POS systems, scheduling tools, and basic Google/Office tools., • Organized and detail-oriented, with the ability to manage multiple priorities at once., • Commitment to cleanliness, safety, and operational standards., • Able to work evenings, weekends, and holidays as needed., • Total compensation: $67,000 + monthly bonus, • Medical, Vision, and Dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse., • Three "Plus One" guest passes per month., • 50% discount on services, retail products, and restaurant offerings.

Job Description The NoMo SoHo is seeking an experienced People & Culture/Administrative Coordinator. Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to support the team as we set a new course for NoMo SoHo. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. This on-site position reports directly to the Director of People and Culture, with oversight from hotel General Manager. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Serve as a point of contact for associates by responding to requests and inquiries, resolving concerns when possible, and escalating matters to the Director of People and Culture as appropriate., • Oversee weekly payroll process., • Ensure all outstanding time punch edits for each pay period are reconciled on a daily basis and follow up with managers for assistance., • Create or update Human Resource bulletin boards and other posting locations as needed. Ensure required postings are current and up to date., • Assist with associate events and recognition, as needed, e.g. Rising Star program, Anniversary Awards program, hotel brand required meetings, etc., • Support the administration of Workers’ Compensation claims, including filing, tracking, and communication, and ensure the Director of Human Resources is informed of all modified duty assignments., • Maintain accurate associate files and other HR records including leave administration., • Schedule and hold orientation sessions for new hires and prepare necessary paperwork., • Coordinate all other pre-selection activities, including background checks; reference checks, etc., to ensure compliance with all Company policies and procedures., • Ensure all new hires and existing associates possess proper employment eligibility., • Maintain up-to-date associate records and HR documentation., • Responsible for the administrative support of the Hotel Ops department including scheduling meetings and preparing written communications including generating meeting minutes, compiling weekly/monthly reports, visitors lists, reports,, • Oversee the creation and maintenance of accurate records and documentation related to operations., • Assist in the development and implementation of operational policies and procedures., • Prepare department correspondence and memos as needed. QUALIFICATIONS: • 2+ years of related experience in the hospitality or related industry required., • High attention to detail., • Bachelor’s degree in human resources, Business Administration preferred, • Excellent interpersonal, communication, and problem-solving skills., • Ability to work in a fast-paced, luxury hospitality environment.

Job Description Job Title: Catering Sales Manager FLSA Status: Exempt Department: Catering Sales Reports to: Director of Catering Direct Reports: Position Summary: Qualifications Required: • A minimum of three to five years of experience in a Sales or Catering office capacity, • Know the New York Market and can proactively prospect, • Bachelor's degree in hospitality is a plus, • Must be computer literate and have excellent Microsoft Office and internet skills, • Knowledge of Delphi is a plus, • Excellent verbal and written communication, organization, ability to multi-task in fast paced, • Environment and professional appearance is required, • Must be proactive, self-motivated and an excellent team player, • High energy and positive attitude, • Strong problem-solving skills, • Can negotiate agreements, • Good time management skills, • Strong communications skills, • Knowledge of overall hotel operations and how they affect each department Essential Job Functions and responsibilities: Success factors/job competencies • Leadership – demonstrated ability to lead people and get results through others, • Planning – ability to think ahead and plan over a step a one-to two-year time span, • Management – ability to organize and manage multiple priorities, • Problem analysis and problem resolution at both strategic and functional levels, • Technical skills in engineering management, quality assurance and costing, • Commitment to company values, • Physical demands: while performing duties of the job, incumbent is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear; employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, • Annual performance appraisal for executive level

Job Description Overview Opportunity: Director of Operations Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path General Manager – Area General Manager –Regional Director of Operations Essential Job Functions • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests., • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service., • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction., • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance., • Oversee the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash and tax., • Coordinate with corporate accounting department to oversee payroll functions., • Oversee and ensure internal audit standards are met., • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues., • Monitor and maintain the front office systems and equipment to ensure optimum performance., • Serve on the hotel’s safety committee., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • Associate or Bachelor’s degree preferred., • Work schedule varies and may include working on holidays, weekends and alternate shifts. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Our Company Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our Code Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview Performs maintenance and repairs to all areas of the hotel (exterior and interior) including but not limited to guestrooms, bathrooms, furniture, public areas, and back of the house areas of the hotel. Performs carpentry, electrical and plumbing maintenance, repairs lamps, general painting, vacuums, and other electrical appliances within capability. Performs preventative maintenance on HVAC, laundry equipment (if applicable), guestrooms and common areas. Coordinates with outside contractors and works with the supervisor in ordering the necessary supplies, tools, etc. for the property. Maintains maintenance repair par stocks. Essential Job Functions: • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • To be mindful of the importance of personal hygiene and grooming., • Adhere to hotel Health and Safety guidelines., • Ability to work under pressure and in a fast-paced environment., • Perform glass, window and mirror repairs., • Perform electrical repairs such as lamps, small appliances, removal or placement of telephones, etc., • Perform carpentry repairs such as door/window moldings, banister, and furniture as needed., • Perform door and lock repairs such as: hinge replacements, replacement of broken locks and maintenance of key inventory, etc. as needed., • Maintain, paint and repair hotel walls as it pertains to patching of wall boards, wallpapering, sanding, spackling, caulking or painting., • Maintain and repair all floors and floor coverings such as carpets, ceramic tiles, etc., • Perform plumbing repairs such as: leaking faucets and valves, etc., • Maintain and repair hotel equipment such as: vacuums, floor polishers/carpet shampooers, maid carts, etc., • Maintain and repair laundry equipment to include preventative maintenance checklist for filters, oil and grease motors, etc., • Maintain and repair kitchen equipment such as refrigeration, stoves, hoods, etc., • Perform repairs to HVAC to include replacement or repair of switches, fan motors, thermostats, etc., • Maintain a supply of parts and repair tools., • Detailed record keeping is required to form logs and inspection sheets., • Take equipment and meter readings and record in a legible and orderly manner., • Utilize guest service response system to respond to service requests, complete assigned tickets and report defects to management immediately using the handheld device., • Respond to maintenance requests from hotel guests in a positive, polite and timely manner., • Use proper safety measures when operating any equipment, according to OSHA/GHS regulations and hotel requirements., • Knowledgeable of hotel fire and emergency procedures., • Successful completion of the training/certification process., • Perform general maintenance to Housekeeping equipment., • Ensure that the job site is clean and orderly after completion of all jobs., • Perform preventive maintenance on all hotel guest rooms and public areas as assigned – (this requires the individual to visually inspect and detect items needing repair and requires knowledge of a wide variety of maintenance trades)., • Support for other departments and guest activities., • Maintains departmental compliance with hotel facilities procedures., • Responds to all building related safety concerns., • Perform other duties as requested, such as (but not limited to) moving supplies and equipment from loading dock to their destination within the hotel, cleaning up spills to ensure the safe working environment, running cables (computer and electric) within the hotel., • Move furniture and fixtures as needed to complete repairs, installations, replacements, etc., • Report major repairs and items which cannot be repaired immediately to Management for further action., • Ensure communication between contractors and management., • Perform any other repair, maintenance, and upkeep as directed by the DOE and ADOE., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook, including SDS., • Works harmoniously and professionally with co-workers and supervisors., • May be assigned other duties at the discretion of management., • May assist with other departments as required. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: 1. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., 2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., 3. Ability to think quickly and act appropriately in emergency situations., 4. Perform well under pressure situations, time demands, and work overtime when needed., 5. Punctuality and regular and reliable attendance., 6. Interpersonal skills and the ability to work well with co-workers and the public., 7. Hotel or building maintenance experience preferred., 8. Basic mechanical aptitude for operation and repair of hotel equipment., 9. Skill in the use of related tools (including hand and electric tools)., 10. General computer knowledge and ability to enter work orders, make notes, etc. or related system., 11. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays). Desirable: 1. Prior guest relations training., 2. Knowledge of proper equipment usage and repair., 3. High School graduate or equivalent vocational training., 4. AED & CPR Certification Essential Physical Abilities: • Endure various physical movements throughout the work areas., • Ability to grasp, bend, stoop, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs., • Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 100 lbs. occasionally., • Ability to work in a standing position for long periods of time (up to 5 hours)., • Gloves, safety shoes, eye protection, hard hat, breathing apparatus – all as needed depending on the environment., • May encounter chemicals during the course of the shift., • May need to move large or heavy equipment, requiring bending or kneel to access fixtures., • Must be mobile or able to reach on a moment’s notice. This is a safety sensitive position that requires to reach all areas of the hotel at all times., • May need to stand while making repairs, manning equipment, etc., • Must be able to work, indoors and outdoors in hot, cold, and wet conditions., • Explain: One-on-one communication with guest, manager and fellow employees., • Must be able to see the physical conditions of designated areas., • Must be able to observe the physical environment and respond to emergency situations., • Must be able to read reports, procedural manuals and operate life safety equipment., • Gloves, safety shoes, eye protection, hard hat, breathing apparatus – all as needed depending on the environment. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job Description The NH Collection NYC is seeking a dynamic Director of Revenue to lead our hotel’s revenue strategy and drive optimal performance across all channels and segments. In this strategic leadership role, you’ll oversee pricing, forecasting, inventory management, and distribution to maximize RevPAR, ADR, and total hotel profitability. Demonstrated experience in the New York City hotel market, with a strong grasp of local demand drivers, comp‑set dynamics, and market trends. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: • Highly competitive annual salary of $145,000 - $150,000 based on experience, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property., • Collaborate closely with property-level teams, including the general manager, sales, marketing, operations and finance, to align commercial strategies with the hotel's overall business objectives., • Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities for improvement and optimize strategies., • Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels for the property., • Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position., • Establish and maintain relationships with distribution partners, online travel agencies (OTAs), global distribution systems (GDS), and other key channels to maximize the property’s visibility and revenue potential., • Develop strategies for group bookings, corporate accounts, and other key revenue-generating contracts in collaboration with the property team., • Stay informed about industry trends, technological advancements, and emerging best practices in revenue management and commercial strategy to continuously refine strategies and drive performance., • Provide leadership and mentorship to the property’s commercial team, ensuring adherence to best practices and alignment with commercial objectives. REQUIRED SKILLS/ABILITIES: • A minimum of 3-5 years of experience in revenue management is required; hotel revenue management experience is highly preferred., • Experience with RMS, PMS, CRS (SynXis, Duetto) and reporting systems., • In-market experience is highly preferred., • Proven success leading high‑performing revenue teams., • Expertise in pricing optimization, forecasting, and financial modeling.

Job DescriptionHotel Engineering Manager - OEM Now is your opportunity to become part of an extraordinary team. You bring your passion and hospitable personality and we’ll bring the good vibes. We are seeking an engaged and experienced Engineering Leader & General Mechanic (Hotel Engineer) to join our Engineering Team in providing exceptional customer service and exceptional experiences to our guests Responsibilities include, but are not limited to: * Ability to build ensure professional and informative interactions with all guests and staff members alike * Precisely and effectively complete all allocated work orders every day or report inadequate orders to the Director for rescheduling * Comply with Hotel processes to effectively perform all maintenance, installation, or repair as needed * Experienced with Painting, Spackle, plumbing and electrical * Ensure all hotel equipment is maintained and repaired as needed for full functionality * Follow the most recent state and government legislative codes, laws, and prerequisites * Identifying issues, creating or providing solutions, take actions to ensure that guest- related issues are resolved promptly once received, and provide the best possible outcome for guest satisfaction * Ensure daily before shift ends to fill out engineering reports to record all that was completed on your shift or pass-on information for the next shift * Ensuring all job requests from all areas of the hotel are responded to in a timely and effective manner. * Collaborate with different departments like carpenter, electricians, overnight engineers, painter’s, outsourced contractors in finalizing, changing, altering, remodeling, fixing any area of the Hotel * Follow all safety guidelines of a fire safety director in the case of an emergencies * Ensure FSD logbooks are always up to date with current activities of the hotel * Work at heights via ladder/lift * Facilitate weekly payroll duties/responsibilities * Provide leadership and guidance to all Shift Engineers identifying learning and growth opportunities * In case of emergencies, communicate with the fire department and monitor fire command station * Make announcements to the building in case of false alarms, tests or real emergencies as a FSD * Ensure boiler cleaning logs are always up to date and cleaned as necessary according to boiler guidelines * Precisely record equipment readings, meter readings and keep up exact logs in a clear and legible way * Ensure that guest room preventative maintenance is done according to procedures set forth by the Chief engineer whether weekly, monthly, or quarterly * Ensure guest room and public area filters are changed frequently as instructed by the Director Job Requirements * Previous hotel engineering experience preferred * At least 2 years of Hotel Engineering experience, preferably in a New York City Hotel * Strong working knowledge mechanical systems, painting/spackling light plumbing and light electrical * Great communication skills, professional demeanor and appearance * Ability to prioritize work, meet deadlines, and concentrate on detail in a fast-paced work environment * Must be able to follow basic safety procedures and precautions due to physical risks * Use ladders, appropriate engineering tools (manual and electric), work at higher elevations * Demonstrates interpersonal and communication skills, both written and verbal * Able to work in a team environment and welcome feedback and direction * Capable of standing for prolonged periods of time * Ability to frequently reach, bend, stoop, climb up and down stairs, walk, and carry multiple objects * Flexible schedule to include day shift, night shift, weekends and holidays Preferred Qualifications * Local candidates only * U.S. Citizenship/Work Authorization required * 2-3 years of experience as an engineer working in the service industry * FLSD Certification a plus * P98 a plus * Verbal and Written communication skills * Be able to speak, write and understand the primary language of the workplace * Ability to lift, push or pull 50 pounds * Proficiency in MS Office and possess basic computer skills * Be able to work Flexible shift if needed License/Certification: * Relevant Advanced trainings and certifications preferred * FSD certification Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job DescriptionDescription: Director of Sales & Marketing Hotel Indigo Williamsburg – Brooklyn, NY Managed by StepStone Hospitality Hotel Indigo Williamsburg is seeking a dynamic, results-driven Director of Sales & Marketing to lead the hotel’s overall sales strategy and revenue growth. This role is ideal for an experienced hospitality sales professional with strong leadership, relationship-building, and strategic planning skills. The position focuses primarily on rooms revenue, group sales, and brand marketing initiatives. Key Responsibilities • Proactively solicit new and existing accounts to meet and exceed revenue goals through telephone, email, outside sales calls, virtual and in-person site inspections, and written communication., • Develop and execute strategic sales and marketing plans to maximize transient and group room revenue., • Identify new business opportunities while maintaining and growing existing client relationships., • Collaborate closely with hotel operations, revenue management, and ownership to ensure seamless execution of group business., • Lead, motivate, and oversee the sales team, setting individual goals and ensuring accountability., • Communicate performance results, forecasts, and action plans to ownership and senior leadership., • Quote group rates and manage availability in collaboration with revenue management to ensure optimal pricing strategies., • Drive brand awareness through digital marketing initiatives, social media engagement, and local partnerships., • Represent the hotel through community involvement, networking events, and industry organizations., • Maintain accurate sales activity records in the hotel’s sales and CRM systems., • Utilize hotel systems including Opera PMS and Delphi Advanced., • Work independently while maintaining strong communication across all hotel departments., • Provide weekend coverage as needed to support business demands., • Proven hospitality sales leadership experience, preferably within a lifestyle or boutique hotel environment., • Strong organizational, analytical, and multitasking abilities., • Excellent verbal and written communication skills., • Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based platforms., • Self-motivated, detail-oriented, and results-driven with a high level of professionalism and ethical standards., • Demonstrated ability to build relationships and work collaboratively in a team-oriented environment., • Typical schedule: Monday through Friday, with weekend availability as needed., • Position is on-site at Hotel Indigo Williamsburg, Brooklyn, NY., • Competitive salary, • 401(k) with company match, • Health, Dental, Vision, and Life Insurance, • Paid Time Off & Holiday Pay Requirements:

Job DescriptionDescription: We are currently seeking a Director of Sales to join our team and lead our sales initatives. Your daily activities will involve outside sales calls, obtaining new accounts, conducting site tours, and networking with the local business community to drive sales for your hotel. You will also be accountable for forecasting, creating promotional materials, and constantly communicating with your General Manager This position may require flexible scheduling availability. Requirements: Job Requirements: • Solicit, negotiate, and book both new and repeat business, • Actively sell room nights through outside sales calls, telemarketing, site tours, etc., • Direct, train, coordinate and supervise the Sales and Catering Managers and the Sales Coordinator in all sales-related activities, • Meet or exceed the budgeted REVPAR for the hotel, • Prepare the hotel's annual marketing and sales plan based on the hotel's position and strengths within each market segment, • Forecasts occupancy fluctuations based on changing market conditions and directs selling activities to maximize revenue, • Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus, • Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and/or hotel guests, • Know the hotel's demand segments, and sources of business for each and balances market segments according to supply and demand, • Knowledge of the principal competition for each market segment, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description UDR is seeking a Resident Service Specialist to join our team at Columbus Square (710 units) located in New York, NY. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver’s license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Job Description Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace and unique art-infused meeting spaces, NoMo Soho is a key player in New York’s competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with your stay. NoMo SoHo offers an unmatched perspective with 360-degree views of the skyline. This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager and Crescent corporate marketing partners, while also working closely with Sales, Revenue Management, and Operations to ensure that all commercial initiatives are aligned and impactful. We’re seeking a bold, data-savvy marketing leader who can blend hospitality storytelling with analytical precision to grow market share and attract travelers across every segment. Key Responsibilities Digital Marketing & Content Leadership · Lead execution of the hotel’s organic social media strategy including content planning, scheduling, and publishing · Manage social media engagement and community management to strengthen brand presence · Lead on-property content development including photography and video to support campaigns and storytelling · Execute email marketing initiatives supporting transient, group, and wedding segments · Ensure marketing content reflects brand positioning and supports hotel initiatives Marketing Strategy Execution & Campaign Support · Support activation of the annual marketing plan and campaign initiatives · Monitor competitive activity and market trends to inform marketing execution · Partner with Crescent corporate marketing to align on initiatives and priorities · Maintain marketing calendars and ensure timely execution of campaigns and initiatives Cross-Functional Leadership & Commercial Support · Serve as the primary on-property marketing contact supporting hotel departments · Participate in weekly leadership meetings and commercial discussions · Support Sales, Catering, and Events teams with marketing materials and initiatives · Partner with Operations and Food & Beverage on activations and guest programming · Provide marketing perspective to support hotel initiatives and experiences Partnerships & Lifestyle Marketing · Identify and support influencer partnerships and collaborations · Assist in development of local brand partnerships and community relationships · Coordinate with tourism organizations and local marketing partners · Support initiatives that strengthen the hotel’s presence within the SoHo community Brand Management & Creative Oversight · Maintain brand standards across marketing materials and guest touchpoints · Oversee development and organization of marketing collateral and presentations · Support management of photography and video asset libraries · Ensure consistency in storytelling across marketing channels Reporting, Budget Coordination & Administration · Support development of marketing performance reports and insights · Assist with budget tracking, invoice management, and vendor coordination · Maintain organization of marketing projects and timelines · Support operational processes that ensure successful execution of marketing initiatives Collaboration & Communication · Act as a key liaison between hotel departments and corporate marketing · Work cross-functionally with Sales, Revenue, Operations, and Food & Beverage teams · Support communication of marketing initiatives and priorities internally · Partner with agency and vendor partners to support marketing execution What We’re Looking For · Prior experience in hospitality, lifestyle, or brand marketing environments preferred · Strong organizational and project management skills · Ability to manage multiple priorities in a fast-paced environment · Strong communication and collaboration skills · Creative mindset with attention to detail · Experience supporting social media and content execution · Ability to balance creative execution with operational priorities Role Impact This role is critical to ensuring the successful execution of NoMo SoHo’s marketing initiatives and brand presence. The Marketing Manager helps connect strategy to execution by supporting hotel initiatives, maintaining strong brand storytelling, and ensuring marketing efforts are delivered consistently and effectively. The pay range for this role is $75,000 - $85,000 per year.

Job Description Director of Sales – Full-Service Hotel Newark, NJ Salary Up to $105,000 Are you ready to take the lead in a high-impact sales role in one of New Jersey’s most dynamic and strategically positioned markets? We are seeking a driven, strategic, and relationship-focused Director of Sales to lead the sales function for a full-service hotel in Newark. This is an opportunity for a sales leader who wants to influence outcomes, shape strategy, and drive meaningful revenue growth—not simply maintain existing business. Why This Role Stands Out Positioned in a major transportation and business hub, this hotel offers access to strong corporate demand, group business, and year-round travel activity. You will have the autonomy to refine strategy, expand market share, and strengthen key partnerships, all while working with a supportive ownership group that values performance and initiative. This is more than selling rooms—this is building a high-performing revenue engine. Key Responsibilities • Lead and execute the hotel’s overall sales strategy across corporate, group, and transient segments, • Drive revenue growth through proactive prospecting, account development, and strategic positioning, • Build and maintain strong relationships with corporate clients, meeting planners, associations, and local partners, • Collaborate closely with the General Manager and operations team to ensure seamless event execution and client satisfaction, • Identify and reactivate past accounts while developing new revenue channels, • Oversee sales forecasting, budgeting, contracting, and reporting with accuracy and discipline, • Represent the hotel within the Newark business community, including local networking events, CVB initiatives, and industry functions, • Utilize market data, STR reports, and competitive analysis to inform strategy and maximize profitability What We’re Looking For • 5+ years of progressive hotel sales experience, preferably within a full-service or branded hotel environment, • Proven ability to lead, motivate, and develop a sales team while driving measurable results, • Strong background in revenue strategy, forecasting, and budgeting, • A proactive, solutions-oriented mindset with the ability to identify and capitalize on opportunities, • Excellent communication, presentation, and negotiation skills, • Bachelor’s degree in hospitality, business, or related field preferred, • Experience with hotel sales systems, CRM platforms, and reporting tools Compensation & Benefits • Base salary up to $105,000, • Health, dental, and vision insurance, • 401(k), • Paid time off, • Hotel and travel discounts, • Referral bonus program, • Supportive leadership team with a focus on growth and development Take the Next Step If you are a results-driven sales leader ready to make an impact in a high-demand Newark market, we want to hear from you. Step into a role where your strategy drives performance, your relationships fuel growth, and your leadership shapes the future of the hotel.

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job DescriptionCompany Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you. Job Description Sofitel New York is looking for an Engineering Manager who is an enthusiastic, hospitality-oriented professional that will be responsible for all administrative aspects of the department, as well as assisting the financial and operating aspects of the hotel as they directly relate to the engineering division. Establish and support a high level of cooperation and teamwork in all areas of Engineering and among other departments. What is in it for you? • Employee Discount Travel Program, • Employee Assistance Program (EAP), • Extended healthcare plan coverage, • Opportunity to develop your talent and grow with the Company across the world!, • Ability to make a difference through our Corporate Social Responsibility activities Assisting the Director of Engineering in administering the Engineering department ensuring that all equipment and machinery in running properly all guest rooms and public space in good condition while ensuring the budget and payroll are monitored. The Engineering Manager is responsible for the hotels fire plan and building evacuation along with all fire and safety systems. • Responsible for the monitoring, updating and implementing the Fire Plan, Fire safety, building evacuation, Disaster Recovery plan., • Responsible for the coordination of the preventive maintenance program for guest rooms, public areas and safety systems, working closely with Front Desk, Security and F&B departments., • Responsible for helping prepare and controlling the annual Engineering budget and assisting in the preparation of the Capital., • Responsible for the Energy management system and monitoring the utility costs., • Responsible for supervising and direction of the Engineering staff in operation and maintenance of the mechanical and physical., • Responsible for all ensuring prompt and immediate response to maintenance requests for the quests, staff and management of the hotel., • Responsible for recruiting, scheduling, payroll, union labor relations, training and development of all Engineering., • Responsible for all department health, safety and WHMIS training programs and through WCB compliance and key member of the Hotels Emergency Response Team., • Responsible to ensure that the hotel is in compliance with all municipal, provincial and federal regulations as it relates to the operational functions, fire and safety programs., • Responsible for communicating with the contractors and trades that are carrying out maintenance work on the hotels physical plant and equipment., • Responsible for assisting administratively with renovations, which may include getting prices for budgets, preparing a Scope of Work and acting as Project Manager both for the Engineering department as well as Housekeeping and Front Office and as is needed. Role will be asked to perform administrative duties to assist other departments on an as needed basis.Qualifications, • Candidate must possess at least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and three or more years of related experience; or a 4-year college degree and one or more years of related experience., • Stationary Engineer's license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Excellent interpersonal, communication, organizational, and computer skills., • Willingness and ability to work a flexible schedule to meet business demands., • Assist with additional projects or requests as needed., • High school diploma required., • Previous supervisory responsibility in a unionized work environment required., • Stationary Engineer’s license and/or other trade license(s) as required by local regulations., • Renovation and or hotel opening experience is strongly preferred. Additional Information Your team and working environment: Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines. Why work for Accor? When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Job DescriptionWHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world’s most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet’s most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you’ll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company’s legacy of responsible exploration.ESSENTIAL DUTIES • To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditionsProgram Design and Execution, • Build, price, and execute pre- and post- voyage services, including multi-day land extensions., • Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance., • Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap., • Identify and drive opportunities to increase passenger conversion on land-based add-ons., • Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary., • Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings, • At all trainings and events, be equipped with current knowledge and examples of the company’s environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brandAir Program Management, • Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers., • Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics.Hotel & Hospitality Room Coordination, • Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards., • Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.).Ground Transportation & Transfers, • Manage group airport transfers and on-the-ground transportation of all pre- and post-services., • Ensure vendor coordination, communication, and alignment with LEX service expectations.Operational Support, • Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks., • Support Knowledgebase documentation and operational playbooks., • Perform Emergency Duty services during select nights and weekends monthly., • Revenue Optimization & Budgeting, • Own pricing and profitability for all PPM services., • Collaborate with Marketing and Sales to position offerings for high conversion., • Track guest feedback and develop and implement improvements.Collaboration & Communication, • Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage., • Participate in cross-functional briefings and internal stakeholder updates., • Lead sales presentations and effectively convey the unique selling points of extensions and additional services., • Travel as needed to scout new offerings, manage vendor relationships, and provide training.MINIMUM REQUIREMENTS, • Education:, • Bachelor's degree in business, Hospitality, Tourism, or a related field.Experience:, • Minimum of 3 years in travel program management, preferably in pre- and post-voyage services., • Proven experience in budgeting and financial management., • Experience in developing sales presentations and marketing strategies.Skills:, • Strong negotiation skills and experience in vendor contracting., • Excellent organizational and project management abilities., • Effective written and verbal communication skills., • Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines., • Self-starter with the ability to self-motivate and work well in a team environment.Industry Knowledge:, • Familiarity with destination management companies (DMCs) and ground transportation logistics., • Understanding of guest service standards and operational excellence.Technical Proficiency:, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software.Travel Requirements:, • Willingness to travel to scout new offerings and manage vendor relationships.Communication Skills:, • Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English., • Effective communication within and between departments with a professional demeanor., • Outstanding relationship management and negotiation skills; additional language skills preferred.PREFERRED QUALIFICATIONS, • Education:, • Master’s degree in business administration, Tourism Management, or a related field.Experience:, • 5+ years of experience in voyage development or similar roles within the travel or expedition industry., • Experience managing internal/charter air travel programs., • Familiarity with DMCs and international vendor contracting., • Proven track record of successful project management and execution., • Proven track record in increasing conversion or revenue through pre/post programming., • Understanding of premium guest experience delivery standards.Knowledge:, • In-depth knowledge of geographical regions relevant to the company’s voyages., • Comprehensive understanding of competitive market positioning and pricing strategies.Technical Proficiency:, • Advanced proficiency in accounting software and CRM systems., • Familiarity with industry-specific software for itinerary planning and management.

Job Description Job Title: Territory Sales Manager – Overnight Hotel Cleaning Services (Hunter Role) Location: New York City (NYC Area) Company: Vertex Pay: $150,000.00 + commission (uncapped earning potential) Overview Vertex is aggressively growing in the NYC market and is looking for a true hunter — a self-starter who thrives on building business from the ground up. This role is 100% new business development selling overnight hotel cleaning services. There are no warm leads. Success in this role requires heavy cold calling, in-person prospecting, and leveraging existing hotel relationships. This role is NOT account management. If you enjoy opening doors, creating opportunities, and closing new hotel contracts, this role is for you. Key Responsibilities * Prospect and secure new hotel clients for overnight cleaning services across the NYC area * Perform consistent cold calling, cold emailing, and in-person hotel visits * Leverage existing relationships with hotel ownership, General Managers, and decision-makers * Own the full sales cycle: prospect → pitch → negotiate → close * Conduct site walks, needs assessments, and service presentations * Build and maintain a robust pipeline with accurate forecasting * Meet or exceed aggressive new-business sales targets * Partner with Operations to ensure smooth client onboarding after close Required Qualifications (Must-Have) * Proven hunter sales experience in hospitality, facilities services, or janitorial services * Existing hotel relationships in the NYC market are required * Demonstrated success with cold calling and door-to-door prospecting * Strong understanding of hotel operations and decision-making structures * Highly self-motivated, resilient, and results-driven * Comfortable working independently with minimal supervision * Ability to travel locally throughout the NYC area Compensation & Benefits * Pay: $150,000.00 + commission (uncapped earning potential) * Benefits: * Paid Time Off (PTO) * Medical Insurance * Dental Insurance * 401(k) Retirement Plan Vertex is an equal opportunity employer.

Job DescriptionCompany Description The Dominick is a luxury, Five Diamond, Four Star hotel in the Soho neighborhood of New York City. The Director of Operations is a key member of the Executive Committee and plays a critical leadership role in driving operational excellence across the hotel. Reporting directly to the General Manager, this leader oversees day-to-day operations across Rooms, Food & Beverage, and other operational departments to ensure a seamless, high-touch luxury guest experience. The Director of Operations partners closely with department heads to align operational strategy with the hotel’s financial, service, and brand objectives. This role requires a dynamic leader who can inspire teams, optimize operational performance, and consistently deliver elevated service standards that reinforce guest loyalty and brand reputation. Job Description What you'll do... • Provide strategic leadership and operational oversight for all hotel operations including Rooms Division, Food & Beverage, and guest-facing departments., • Lead and mentor department heads to ensure consistent execution of luxury service standards and operational efficiency., • Ensure a consistently exceptional luxury guest experience across all touchpoints., • Anticipate and coordinate special guest needs, preferences, and VIP experiences in collaboration with operational leaders., • Actively engage with guests to build relationships, resolve issues proactively, and cultivate repeat business and brand loyalty., • Monitor departmental performance metrics, forecasting, labor productivity, and operational expenses., • Identify opportunities to enhance operational efficiencies while maintaining elevated service standards., • Ensure alignment between Rooms and Food & Beverage operations to deliver a seamless guest journey throughout the property., • Foster an engaged, high-performing leadership team through coaching, mentoring, and professional development., • Ensure compliance with company policies, safety standards, and hospitality best practicesQualifications What we are looking for... • Proven leadership experience in luxury or lifestyle hospitality operations, Four Star/Five Diamond property., • Minimum 1-year experience as a Hotel Manager., • Strong background in both Rooms Division and Food & Beverage operations., • Demonstrated ability to lead large teams and manage multiple operational departments., • Exceptional guest service mindset with a passion for creating memorable experiences., • Strong financial acumen and operational problem-solving skills., • Excellent communication, leadership, and organizational capabilities., • Strong communication and interpersonal skills., • Must be flexible with the ability to sustain a high level of productivity and efficiency at all times. Additional Information Benefits include: • 401(k) with company matching, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • Life insurance, • Employee Assistance Program (EAP), • Paid time off, • The opportunity to embark on an exciting career in a company that is taking off!, • Ennismore’s values and fast-growing environment, • To help define global brands and have a direct impact on the guest experience, • The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity, • The opportunity to challenge the norm and work in a rewarding environment, building global brands Lots of opportunity to progress and switch it up as part of a global family of brands Pay: $130,000.00 - $175,000.00 per year Bonus eligible Please direct resumes to .

Job DescriptionJob description Room Attendant We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced Room Attendants to join our amazing team. The Room Attendant will clean, dust, wax, scrub, polish, and service guest rooms daily by following hotel standards. As a Room Attendant, you will be held accountable to provide the highest level of guest room cleanliness with goals to exceed guest expectations. The room attendant must ensure guest contentment and attention to the guest's needs with a clean room and amenities must be stocked according to hotel requirements. Duties to include, but not limited to; Job Description · Stock cart with supplies needed to perform duties · Strip room of soiled linen and garbage · Empties wastebaskets, and follow OSHA guidelines for disposal · Properly places guest amenities, e.g., toilet paper, tissues, guest service directories, and turndown amenities · Cleans rugs, carpets, upholstered furniture, and draperies · Clean baseboards, walls, ceiling, woodwork, windows, door panels, and sills · Transports trash and waste to disposal area from guest rooms · Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc. · Makes beds with clean sheets in excellent condition, checks for stains and rips · Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines · Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects · Participate in Quality Check Audit conducted by the management of rooms · Assists colleagues when own job duties if needed · Properly uses all cleaning fluids and supplies according to OSHA standards · Participate in general cleaning of guest rooms set forth by management · Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered · Reports any discrepancies in room status, why the room was not completed, etc. to Manager · Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements · Local candidates only · U.S. Citizenship/Work Authorization required · 1-2 years of luxury hospitality experience preferred · Be able to lift, pull and push 50 pounds without restrictions · Be able to speak, write and understand the primary language of the workplace · Excellent organization skills · Capable of working with little or no supervision and still maintain immaculate standards · OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 10 hour shift, • 8 hour shift, • Day shift, • Evening shift, • Morning shift, • Night shift Ability to commute/relocate: • New York, NY 10018: Reliably commute or planning to relocate before starting work (Preferred) Experience: • Hotel experience: 1 year (Preferred), • Multilingual: 1 year (Required), • Cleaning: 1 year (Required) Shift availability: • Day Shift (Preferred), • Night Shift (Preferred) Work Location: In person

Job Description Market Segments: • Corporate Negotiated & Entertainment. We are seeking an experienced, tenacious and highly motivated individual to join our team as Sales Manager. The Sales Manager is responsible for driving revenue growth and achieving sales targets. This role involves developing sales strategies, building client relationships, and overseeing the sales process from prospecting to closing. Experience: • Cipriani 10 South Street (event venue) to handle all group and corporate leads funneled through., • Membership team to leverage and share leads back and forth., • Conduct site inspections, client entertainment, sales trips and trade shows as required., • Monthly target of proactive phone calls and site inspections/client entertainment., • Manage and direct the on-property multi-segment sales efforts to achieve hotel revenue goals by proactively targeting current and prospecting new targeted accounts in these markets to grow Casa Cipriani New Yorks business., • Create quarterly and yearly action plans., • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market., • Ability to be well versed on current trends in various markets and maintain confidentiality of information., • Attend hotel clients and local community business events to network and maintain high visibility, • Update management and relevant departments on VIP arrivals, meet and greet accordingly, • Perform monthly review account profile on room nights production and average rate and utilize Agency 360 & Demand 360 and relevant business intelligence tools to maximize ROI, • Ensure that all accounts profile, all sales reports and any other relevant information are updated in the CRM system, • Identify and communicate ideas, customer expectations from assigned segments and territory, • Perform job functions with attention to detail, speed and accuracy, • Prioritize, organize and follow-up on all actions, • Be a clear thinker, remaining calm and resolving problems using good judgment, • Understand guest service needs, • Work with minimal supervision, • Maintain confidentiality of guest and client information and pertinent hotel data., • Exceptional interpersonal skills - able to represent the property in the community, • Ability to prioritize and organize work assignments, • Ability to meet deadlines, • Experience with technology such as, • Delphi.fdc (sales force), • Opera Cloud, • Alliants, • Microsoft Office Suites Travel Perhaps 1 week per quarter. Day to Day duties: • Attend 9am, morning meeting for sales representative. Share this responsibility with Sales & Marketing Coordinator., • Occasionally create delphi reports as and when needed., • Refine existing and create new SOP’s where necessary. SOP's are a critical part of achieving success., • Ensure all previous week’s sales activity is in Delphi by EOD each Monday and generate report., • Ability to work independently and without close supervision. Qualify any reactive leads., • Solicit new business. Estimated at 2.5 million in net room revenue for 2025. GROUP • Take group lead inquiries, work with Revenue team to get rates, prepare a proposal in Delphia and share with client within 24 hours., • Ballroom events, set up booking in Delphi and unique booking link. Offer tours as needed., • Presidential Suite events are considered group revenue., • Prepare and issue group contracts and ensure payments collect initial and final deposits., • Use Hoteligence/demand 360 to solicit new corporate negotiated accounts., • Solicit new business from the Financial District neighborhood., • Work with the membership team to potential uncover new leads for corporate accounts., • Ensure all accounts are maintained in delphi and daily reports scheduled., • Use the ‘reservations entered yesterday opera report’ to uncover potential new corporate accounts., • Establish relationships with large entertainment accounts such as but not isolated to TAG/Ascot/Altour etc and increase production for entertainment business from them., • Establish relationships with Studios and relevant accounts on the West Coast to increase production in the entertainment segment., • Keep on top of award shows, concerts, fashion shows and all entertainment related activities in NY and penetrate our share of the business. Powered by JazzHR IKhBzVrKJ7

Job Description JOB TITLE: Sales Manager REPORTS TO: Director of Sales and Marketing Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provide professional and courteous customer service at all times., • Make personal sales calls., • Implement approved sales plan and action plans as directed., • Develop and search for potential markets for hotel., • Develop, create, and implement innovative Sales and Marketing techniques., • Execute and distribute all in-house advertising and promotional campaigns., • Maintain competitive analysis statistical information., • Maintain current filing system on company accounts and prepare required reports., • Contact in house meeting planners to promote good will and foster additional and repeat business., • Maintain good rapport with local civic groups and associations., • Prepare reports as requested: Sales Call Reports, Internal Sales Report., • In the absence of a Director of Sales, attend and lead Sales and BEO meetings with the team., • Attend weekly staff meetings., • Maintain STS and prepare BEO packets and layouts for the team., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description Overview Opportunity: Managing Director | Lifestyle Hotel HHM Hotels is working on a highly anticipated lifestyle hotel currently under development in the heart of Manhattan. We are seeking a dynamic and polished Managing Director to lead our pre-opening and launch phases. As the leader of this premier New York property, you will be responsible for managing all hotel operations to maximize profits while delivering the high-touch, sophisticated guest experience that the lifestyle market demands. You will play a pivotal role in building the team from the ground up and establishing the hotel's presence in the competitive NYC landscape. Your Growth Path Area General Manager - Regional Director of Operations Your Focuses • Pre-Opening Leadership: Lead the strategic planning and execution of the hotel opening, including staff recruitment, training, and the implementation of core values., • Leadership: Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability., • Guest Experience: Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues., • Financial Performance: Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals through regular financial analysis of, • Operational Excellence: Maintain a seamless operation by overseeing all hotel departments, including front office, housekeeping, and maintenance, while following sustainability guidelines., • 5 years of experience in operations management or a similar leadership role in a hotel., • Proven experience in a hotel opening, specifically within a lifestyle property., • Associate or Bachelor’s Degree in Business, Hospitality, or a related field is preferred., • Strong financial acumen and the ability to develop budgets and manage performance., • Ability to set clear expectations and provide the guidance necessary to achieve exceptional performance. HHM Benefits and Perks • Medical, Dental and Vision Health Insurance., • Paid Time Off and 401k Company Match., • Free Basic Life Insurance., • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts and Technology Reimbursements., • Commuter Transit and Commuter Parking Benefits., • Employee Assistance and Wellness Program., • Educational and Professional Development., • Referral Bonus Program and Quarterly Bonuses and Incentives. Work Environment and Context • Requires standing for extended periods, walking, and lifting up to 25 pounds., • Involves bending, reaching, stooping, using fingers and hands, kneeling, or crouching. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Arlo Hotels, an independent lifestyle hotel brand, is seeking a Sales Operations Manager based out of the HQ office to support our Manhattan portfolio. This is a portfolio-based operational leadership role designed to strengthen execution, drive process efficiency, and standardize sales workflows across properties. It is a hands-on operational position responsible for improving booking accuracy, reducing process gaps, and creating structure behind the scenes so Sales leaders can remain focused on revenue generation and client relationships. The Sales Operations Manager will partner closely with Sales, Revenue, Front Office, and Finance and will report to the Head of Sales. The role exists to bring consistency, accountability, to how Sales executes across the Manhattan portfolio. RESPONSIBILITIES AND AUTHORITIES: * Manage all 5–9 room bookings across NYC hotels * Support negotiated transient and one-off corporate reservations * Oversee airline inventory and allocations (Midtown focus) * Support group rooming list updates after initial Sales & Service entry * Act as operational escalation point for reservation-related issues Corporate & Group Sales Support * Support with new NG and AMB account setup and rate loading * Track corporate production and support account reporting * Support group commission tracking and ensure alignment with Finance * Support follow-up and tracking of Front Desk Referral & Lead Capture leads * Ensure corporate booking processes are streamlined and consistent * Coordinate W9 documentation and billing clarifications * Act as secondary operational point person for group-related reservation issues * Support month-end reporting preparation for Executive Leadership and Ownership Airline Segment Oversight • Manage airline allocations and booking adjustments, • Ensure rate integrity and inventory alignment, • Partner with Revenue when demand shifts require adjustments Third-Party Reservations Oversight • Guide the third-party reservations team, • Establish clear SOPs and quality standards, • Monitor response times and booking accuracy, • Identify opportunities to expand this team for additional support, • Serve as liaison between Sales and external reservation support REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * 1–2 years of hotel sales, sales operations, or reservations experience required * College or university degree * Experience supporting corporate and group segments required * Multi-property or portfolio experience preferred * Prior experience in a Sales Coordinator or similar commercial support role strongly preferred * Experience working in a fast paced, innovative, lifestyle brand is a plus, with ability to move quickly by being adaptable, proactive and ready to wear multiple hats is key to thriving * Highly organized and detail-oriented Knowledge: * Knowledge of general hotel operations * Strong working knowledge of Opera Cloud PMS required * Experience with Delphi S&C and Lanyon preferred * Strong proficiency in Microsoft Office * Knowledge of general administrative duties * Knowledge of Opera Cloud PMS, Delphi S&C, Lanyon and other hotel software systems * Familiarity with commission processes and rate loading procedures Salary: • $85,000 - $95,000 Yearly

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description JOB TITLE: Housekeeping Manager REPORTS TO: General Manager SUPERVISES DIRECTLY: Room attendants, Housekeepers, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments and manage all facets of the Housekeeping Department, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training, and development., • Assists the General Manager in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E, and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the Room Attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects, monitors, and maintains level of cleanliness in event areas, storage areas, restrooms, and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security, and return on guest lost and found items., • Maintains productivity and labor cost goals., • Conducts formal inventories of linen, supplies, and equipment as required., • Participates in the ordering of supplies to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas, and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Assistant Lead Welcome Enthusiast. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: • Trains, cross–trains, and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance if each front office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash-handling, check-cashing, and credit policies., • Conducts regularly scheduled meetings of front office personnel., • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc., • Monitor high balance guest and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests' managers and other employees., • Monitor all V.I. P’s special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and Guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. EDUCATION: Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace. EXPERIENCE: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Knowledge of OnQ (Hilton PMS) experience preferred. Powered by JazzHR aFaYb7CdAI

Job Description Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace and unique art-infused meeting spaces, NoMo Soho is a key player in New York’s competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with your stay. NoMo SoHo offers an unmatched perspective with 360-degree views of the skyline. This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Develop and execute sales strategies to increase room revenue, group bookings, and event sales, • Identify, prospect, and secure new corporate, group, and leisure accounts, • Maintain and grow relationships with existing clients through regular communication and site visits, • Prepare and negotiate contracts, rates, and proposals in line with hotel policies, • Conduct hotel tours for prospective clients and event planners, • Collaborate with marketing, revenue management, and operations teams to align sales efforts, • Monitor market trends, competitor activity, and pricing strategies, • Achieve or exceed monthly and annual sales targets, • Attend trade shows, networking events, and industry functions as required, • BA in Hospitality Management, Business, Marketing, or a related field (preferred), • Proven experience in hotel sales, hospitality sales, or a related role, • Self-starter, Strong negotiation, communication, and presentation skills, • 2 years prior sales experience, • Excellent relationship-building and customer service abilities, • Ability to work independently and manage multiple accounts simultaneously, • Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office, • Knowledge of local market dynamics and hospitality trends, • Must have the ability to communicate in English For applicants in NYC, the anticipated compensation range is $36.05 to $40.86 per hour, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.