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Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour Temporary: This position is covering a medical leave and the duration is expected to be around one month, however it is subject to change RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SUMMARY DESCRIPTION: The Director of Engineering supervises the operation, maintenance, and repair of hotel facilities, equipment, and tools. This involves overseeing and managing engineering staff and may include a mix of both office work and property maintenance work. ESSENTIAL DUTIES: • Supervising the maintenance team's day-to-day operations., • Overseeing the installation and maintenance of equipment., • Planning, scheduling, and prioritizing maintenance team operations., • Ensuring that guests receive prompt, professional, and courteous service., • Ensuring that the function and appearance of all hotel facilities and amenities meet standards., • Reporting major repairs and items which cannot be repaired immediately to management., • Preparing reports on maintenance topics for management., • Performing regular property, equipment, and facilities inspections., • Coordinating responses to maintenance related inquires and issues., • Other duties as requested by management or ownership. RESONSIBILITIES AND AUTHORITIES: • Ensuring the smooth daily operation of the hotel., • Ensuring the proper functioning of all safety systems., • Directing and supervising general repairs and preventive maintenance., • Maintaining accurate and adequate maintenance and safety records., • Thinking quickly and act appropriately in high-pressure and emergency situations., • Taking responsibility for the cleanliness and safety of property and equipment rooms., • Developing and implementing maintenance and emergency policies and protocols., • Supervising, training, and developing maintenance staff. REQUIREMENTS: Education: • High school diploma or equivalent required, • Associate degree in Building Maintenance, Technology, or a related field preferred, • Previous hotel experience preferred. Knowledge: • Must have a minimum of 3 years hands-on experience working on minor electrical, plumbing, mechanical and HVAC repairs., • Ability to read, speak and write the English language to communicate with guests and other hotel employees, fully comprehend job assignments. Skills: • Basic mechanical aptitude for operation and repair of hotel equipment., • Skill in the use of related tools (including hand and electric tools). Licenses: • Boiler license (stationary engineer license) preferred, • Certified Maintenance Professional (CMP) certification preferred, • FLSD Certified Physical: • Must be able be able to stand for long periods of time., • May also be required to climb, balance, stoop, kneel, crouch, or crawl., • Position may also require regular lifting of up to 50 pounds., • Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighing up to 100 pounds occasionally. Other: • Ability to obtain and/or maintain any government required licenses, certificates or permits., • Due to the cyclical nature of the hospitality industry, engineering staff may be required to work varying schedules to reflect the business needs of the hotel., • Must be able to comply with strict deadlines. Salary: • $95k - $105k per annum The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job Description JOB TITLE: Engineering Supervisor SUPERVISES DIRECTLY: Maintenance Associate Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased, • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates, • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years.

Job Description The NoMo SoHo is seeking an experienced Group Sales Manager. Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to reestablish reputation and set a new course for NoMo SoHo. The Group Sales Manager will support the business plan by generating group room and catering business through proactive sales efforts, client relationship management, and coordination with internal hotel departments. This role focuses on achieving revenue goals by securing corporate, social, association, and event business while ensuring exceptional customer service from inquiry through event completion. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: • Prospect and develop new group and catering business through sales calls, networking, referrals, and market research., • Manage inquiries, prepare proposals, negotiate contracts, and close sales opportunities., • Maintain and grow relationships with corporate clients, meeting planners, travel agencies, and local organizations., • Conduct hotel site inspections and client presentations., • Coordinate with banquet, operations, front office, and culinary teams to ensure successful event execution., • Prepare Banquet Event Orders (BEOs) and communicate event requirements to operational departments., • Monitor group room blocks, pickup reports, and catering revenue to maximize profitability., • Achieve monthly, quarterly, and annual sales revenue targets., • Participate in trade shows, networking events, and community activities to promote the hotel., • Maintain accurate records in the Customer Relationship Management (CRM) system., • Prepare activity reports., • Follow up with clients after events to ensure satisfaction and generate repeat business., • Stay informed on market trends, competitor activities, and pricing strategies. REQUIRED SKILLS AND ABILITIES: • 3–5 years of hotel sales, catering sales, or hospitality experience., • Experience selling group rooms, meetings, conferences, weddings, and social events., • Knowledge of hotel sales systems and CRM platforms., • Strong negotiation and closing skills., • Excellent written and verbal communication skills., • Ability to multitask and manage multiple events simultaneously., • Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office, • Knowledge of local market dynamics and hospitality trends, • Must have the ability to communicate in English, • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player, • BA in Hospitality Management, Business, Marketing, or a related field (preferred) Note: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. For applicants in NYC, the anticipated compensation range is $36.05 to $40.86 per hour ($75,000 to $85,000 annually), depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job Description Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience. We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards. This is an active, field-based leadership role — not a desk job. What You’ll Do Lead & Develop a 5-Star Team • Recruit, train, coach, and evaluate Cleaning Consultants, • Conduct Quality Control visits, • Improve team retention and performance, • Step in to assist with cleaning when needed Drive Client Excellence • Ensure every home meets Zen Home’s 5-Star standard, • Exceed client expectations, • Resolve concerns in real time, • Increase client retention, • Encourage 5-Star reviews, • Build relationships with bellmen, front desk staff, concierges, doormen, and building management, • Cultivate referral partnerships Support Revenue Growth • Improve scheduling efficiency, • Generate client referrals, • Encourage Cleaning Consultant–generated leads, • Assist with large job estimates Field Requirements • Comfortable using public transportation daily, • Willing to walk between 5–6 client job sites per day, • Comfortable working in all weather conditions, • Physically capable of assisting with cleaning tasks Compensation Base Salary: $50,000 + Weekly Revenue Bonuses: High performers can earn an additional $8K–$39K+ annually based on performance Qualifications • 5+ years management experience (hospitality preferred), • Strong leadership and coaching skills, • Comfortable working in the field daily, • Familiar with Microsoft Office and scheduling apps, • Knowledge of NYC transit system, • Professional-level English communication\nCompany Description Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day. Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Scope of Position The Engineering Supervisor is a direct support to the Director of Engineering, the Assistant Director of Engineering and Engineering Manager. The Engineering Supervisor is responsible for ensuring an environment exists where Colleagues are responded to in a friendly, helpful and fair manner. Responsibilities • Responsible for all Administrative tasks including, but not limited to, Payroll, scheduling, gathering contractor bids and all other tasks as assigned by the Director, Assistant Director, and Manager of Engineering, • Monitor, document, and manage service requests to ensure timely completion and guest satisfaction, • Assist the Engineering Manager with daily briefings and departmental meetings, • Track, document, and report on projects, preventive maintenance programs and work orders, • Coordinate purchasing requests and help maintain adequate inventory levels for parts, tools, and supplies, • Convey information and ideas clearly to team, • Evaluate and select among alternative courses of action quickly and accurately, • Work well in stressful, high pressure situations, • Maintain composure and objectivity under pressure, • Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary, • Listen, understand, and clarify any concerns and issues raised by coworkers and guests, • Able to work a flexible schedule including weekends and holidays as needed Hourly Rate: $35.00 Qualifications • -Strong organizational and administrative skills, • -College degree preferred or at least 2 years of progressive related experience with a High School Diploma, • Excellent knowledge of Microsoft Office, Opera, Birchstreet, and Dayforce, • Must have excellent oral, written, communication and organizational skills, • Self-starter, ability to make decisions with a high level of common sense, • Previous supervisory experience preferred, • Strong communication and follow up skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong organizational and administrative skills, • College degree preferred or at least 2 years of progressive related experience with a High School Diploma, • Excellent knowledge of Microsoft Office, Opera, Birchstreet, and Dayforce, • Must have excellent oral, written, communication and organizational skills, • Self-starter, ability to make decisions with a high level of common sense, • Previous supervisory experience preferred, • Strong communication and follow up skills, • Ability to manage multiple priorities in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description JOB TITLE: Assistant Front Office Manager REPORTS TO: Assistant General Manager SUPERVISES DIRECTLY: Front Office Associates Purpose for the Position: The Assistant Front Office Manager will assume supervision and leadership of the Front Office team in accordance with objectives and standard practices provided by the hotel. This role is directly responsible for the front and back office. The Assistant Front Office Manager will work directly with the Assistant General Manager to ensure an efficient operation that provides levels of service that consistently exceed visitor, guest, and ownership expectations. Essential Responsibilities: • Oversee the daily operations of the Front Office team, • Recruit, hire, and train new associates in accordance with property standards., • Address and resolve all guest issues in a positive manner., • Assist the Assistant General Manager in report preparation, scheduling, and inventory procedures., • Must have knowledge of all rates, room types, and overall hotel products including Food & Beverage outlets., • Handle overflow reservations calls., • Review reservations prior to arrival to ensure accuracy and flow of information to all parties., • Ensure all special requests and VIPs are handled expediently and proficiently., • Supervise, coach, counsel, conduct performance appraisals, and provide ongoing training of the Front Office team., • Other duties as required based on operational needs. To do this kind of work, you must be able to: • Knowledge of Opera and/or other world-class PMS systems is required., • Minimum 1-year hotel experience as a Supervisor or Team Leader in the area of Front Office / Guest Relations., • Must have excellent oral and written communication and customer relations skills., • Must be detail-oriented., • Change activities frequently and cope with interruptions., • Have accountability in all project management., • Handle all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis., • Able to maintain confidentiality of all guests and hotel information., • Must have a genuine love for hospitality and taking care of others., • Able to work evenings, weekends, and holidays. Physical Demands: Must be able to stand for prolonged periods of time. Lifting 20 lbs. maximum with lifting and carrying of objects weighing up to 10 lbs. Requires handling, reaching, feeling, hearing, and talking. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with systems of real numbers; algebraic solutions; and probability and statistical inference. Apply fractions, percentages, ratios, and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodical journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People, and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them, and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guests. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will listen, record and maintain continuous communication with all departments to monitor completion of all guest requests. All incoming calls will be answered warmly, efficiently and thoroughly so that each guest hangs up the phone feeling better. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Maintain the Virgin “Tone of Voice,” culture & level of standards set forth by the management team., • Maintain complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad)., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Deliver VIP arrival amenities and assist with room inspections for VIP arrivals, • Assist in carrying out the amenity program for VIPs and loyalty programs, • Proactively outreach to upcoming VIP guests and coordinate their stay as a concierge, • Audit incoming reservations and flag a VIP accordingly, • Communicate VIP arrivals with all departments and coordinate key components to ensure guest satisfaction, • Answer phones and assist with lobby greeting as directed by your supervisor, • Assist with guest recovery efforts, • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Complete all items on the shift checklist., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place... • High school or equivalent education required., • Bachelors Degree preferred, • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient MS Word, Excel, and PowerPoint, • Current, legal and unrestricted ability to work in The United States., • Ability to work on nights, weekends and holidays #LI-onsite

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. Founded in Malta in 1968, Corinthia Hotels is a global hotel company with an expanding luxury portfolio. Corinthia has pioneered the ‘Grand Boutique’ hotel genre, blending the elegance of a grande dame with the energy of a lifestyle boutique hotel. From the original Corinthia Palace in Malta to hotels in London, Lisbon and Budapest, the company is developing landmark properties in New York, Rome, Brussels, Bucharest, Doha and Riyadh, alongside resorts in the Maldives and beyond. Combining Mediterranean soul with world-class culinary and wellness offerings and authentic service, Corinthia remains a leader in the hospitality sector with ambitious plans to further strengthen its position in global luxury. The Surrey, A Corinthia Hotel The 16-story building is the inaugural property in North America for Corinthia Hotels. Owned by Reuben Brothers, global leaders in real estate development and private equity, with striking interiors by Martin Brudnizki of MBDS, The Surrey has been completely transformed to encompass 70 guest rooms, 30 suites, and 14 private residences. It is home to the first New York outpost of the beloved eatery Casa Tua and the tranquil Surrey Spa featuring Sisley Paris and offers a chic lifestyle experience for both international tastemakers and local New Yorkers alike. Located on East 76th Street, the hotel features public spaces and guest rooms designed by London and New York-based design team MBDS to blend past influences with contemporary sophistication. The design evokes a residential feel, paying tribute to New York with details like handcrafted Murano chandeliers and bespoke furniture pieces. Textures throughout the hotel—from cabinetry to wall finishes—add a rich, sensory dimension to the spaces. The hotel’s suites are inspired by the bridges of Central Park. They include the Bethesda Grandeur Suite, Pine Bank Bridge Suite, Greywacke Heritage Suite, and The Surrey Suite, featuring design elements that pay homage to their namesakes. Crown moldings reflect each bridge’s architectural style, while illustrations of the bridges are found within each suite’s grand armoire. These spacious accommodations feature elegant living spaces, luxurious beds, and opulent bathrooms. Guests staying in these suites may opt for complimentary, dedicated butler service for a seamless and highly personalized stay. The Surrey, a Corinthia Hotel is seeking to recruit a Front Office Supervisor. The Front Office Supervisor plays an important role in overall guest experience, and has crucial responsibility in ensuring excellent first and lasting impressions for each guest. They are responsible for overseeing the Front Office department to ensure guests’ needs are met throughout their stay and service is delivered consistently in line with the quality standards. They oversee day-to-day functions in the department, starting from pre-arrival guest requests, guest arrival, in-house experience, billing, departure, and post-departure feedback. Summary of Responsibilities • In conjunction with the Finance department, ensuring accounting instructions are accurately managed and the Hotel credit policy is followed by the Reception team., • Ensuring that all Front Office and Guest Service departments are correctly staffed, suitably trained and performing their duties to the standard required., • Overseeing smooth handovers between shifts., • Assisting with check-in and check-outs, • Ensuring regular inspections of the public areas are carried out and that defects are reported and rectified., • Driving the Corinthia Values and philosophy within the team, ensuring all SOPs and policies are well communicated and adhered to., • Assessing training needs using guest feedback, online reviews and audits and organising training in liaison with Operational Coaches., • Ensuring all new team members receive appropriate training and cross-training in the relevant departments. Requirements: • Minimum 3 years Front Office experience in a similar size and star rated Hotel., • Strong background in Front of House/ Front Office operations., • Written and verbal fluency in English. Fluency in another language an advantage., • Knowledge of property management systems (e.g. Micros/Fidelio, Opera, etc.)., • Degree/Diploma in Hospitality Management or Tourism (desirable).

Job Description Come work at the beautiful world-class, Elysee NY! The beautiful Elysee is seeking an Engineering Manager for this very busy and highly rated New York City hotel. This position will report directly to the Director of Engineering, Assistant Director of Engineering, and/or General Manager. When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent and the Elysee NY. We stand out in the hospitality industry because we believe in our people and our culture. Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion. JOB OVERVIEW: Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and assist in the administration of the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and employees. ESSENTIAL JOB FUNCTIONS: • Train, complete performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate for their team of employees., • Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations., • Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience., • Test and examine the life safety systems to ensure they are always 100% operational., • Monitor utility consumption to determine the effectiveness of current systems., • Review purchase requests and monitor expenses budget to ensure goals are met/exceeded., • Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities., • Comply with attendance rules and be available to work on a regular basis., • Responsible for on-call emergency situations., • Perform any other job-related duties as assigned. SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance always. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.

Job Description Overview Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your Focus • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food, drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at the Holiday Inn in Hasbrouck Heights, NJ. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Manage inventory and ordering delivery disposables Ideally have • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • 6 months experience as a lead bartender or supervisor. We offer • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience, • AM & PM shifts Location: The Holiday Inn Hasbrouck Heights-283 Route 17 South Hasbrouck Heights, NJ 07604 Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address) Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI Powered by JazzHR aQrWRZQIu1

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Part-time Server to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tip

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Servers to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tips

Job Description TITLE: NYC - Bar Associate DEPARTMENT: Food & Beverage REPORTS TO: Bar Supervisor LOCATION: New York, NY HOURS: Part time (<30 hours per week) PAY TYPE: Hourly PAY RATE: $18.00 / hour FLSA STATUS: Non-Exempt (eligible for overtime) Role Summary The Bar Associate operates the Bar at the Museum of Sex with goals of creating a sales bonanza, guest focused, and fun-loving culture, while keeping safety top of mind. Greeting guests, upselling drinks, food, and merchandise on the Bar floor are some of the daily tasks. Primary Job Responsibilities Be an example of guest service excellence for the Bar and other departments. Maintain strong sales figures for yourself and the team. Make and serve drinks accurately behind the bar and on the bar floor as a host. Keep Bar and Bar floor clean at all times. Report all guest complaints and staffing challenges to the Senior Leadership Team, as needed. Handle operational challenges as they occur. Perform additional duties as required. Welcome guests to the Bar with enthusiasm. Upsell drinks, food, and merchandise from the floor. Provide menus to guests exiting Guest Experience. Greet customers upon their arrival. Cater to guests who require extra attention (Large Event Parties). Answer and address guests’ inquiries on the floor. An up-to-date Food Handlers certification is required. Answer and address guests’ inquiries on the floor. Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc. Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide availability updates and changes when necessary. Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 75 pounds short distances. Perform additional duties as required. Qualifications Must have sales experience working at a hotel, cocktail lounge, restaurant, or bar where alcohol is served and the job entails driving F&B sales. You are passionate about providing an exemplary experience for guests. You have an exuberant, outgoing personality and you are eager to engage guests with a smile and energy. You have excellent communication skills, the ability to speak and connect with all guests, and are organized. You thrive working in a fast-paced, dynamic environment with large crowds. You have the ability to work nights, weekends, and some holidays. Multilingual is a plus. Strong work ethic and ability to work effectively as part of a team. Familiarity with health and safety regulations. Must be able to stand and walk for a shift. Hospitality, Bar, and Food Handlers certification is a plus. Physical Demands / Work Environment The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.

Job Description JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: 1. Take and serve guest orders promptly and according to service manual., 2. Do all necessary set-up sidework as assigned., 3. Answer any guest questions about the menu., 4. Operate the electronic cash register/P.O.S. system (where applicable)., 5. Check food after serving it to guest to ascertain that appearance, temperature and portions are correct., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description • We have an opening for full time WAITER/WAITRESS positions., • Location: Wells Fargo - 30 Hudson Yards, 63rd Floor, New York, NY 10001. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, morning or daytime shift. More details upon interview., • Requirement: Previous hotel or corporate dining experience is required., • Fixed Pay Rate: $25.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560525. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service., • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests., • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens., • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated., • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff., • Collects tickets and follow proper cash-handling procedures., • Promotes a clean, safe and neat environment for guests., • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared., • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor., • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards., • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines., • Works with staff of other departments to perform job duties during special events and functions., • Performs other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • Providing the Highest Standard of Customer Service to Residents and Guests Requirements • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • Must be a team player and be open to lateral service as required. Benefits • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

Job Description To work with Head Housekeeper and the Deputy Head Housekeeper to manage the team and ensure Firmdale's exceptional standards are sustained. To supervise all members of the Housekeeping staff and ensure that all rooms and public areas are cleaned at all times. MAIN DUTIES: • Supervise the Room Attendants and Public Area Cleaner in cleaning to the standard required, • Organize the Room Attendants and Porters daily duties and supervise to ensure maximum output, • Ensure that all Guest complaints are dealt with professionally, promptly, and efficiently, • Carry out daily duties as directed by the Head Housekeeper, • Deal with lost property promptly and efficiently in ordinance to the hotel procedure, • Ensure that lost properties are logged in as per standard into Go Concierge platform, • Keep corridors, stairways, and all public/working areas clean and tidy at all times, • Assign special duties to Room Attendants, Public Area Cleaners, and Porters, • Control and supervise the issues of keys and pagers to all the Housekeeping staff on a daily basis, • Ensure that maintenance is reported promptly and correctly and that action by the relevant department is followed up, • Ensure that any repairs to soft furnishings are dealt with promptly and followed up on, • Complete all paperwork and records in accordance with departmental procedures, • Monitor and update the computer system on the room status, • Reporting of room deviancies to relevant departments, • Flexible schedule REQUIREMENTS: • Previous experience as a Floor Supervisor in a luxury hotel, preferably in NYC, • Ability to mentor and inspire team members, • Exceptional organizational and administrative skills, • Friendly demeanor, • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure, • Exceptional attention to detail, • Great communication skills, • Computer literate EMPLOYEE BENEFITS: • Paid vacation, sick, and personal days, • Medical, Dental, Vision and Life Insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Room Attendant is responsible for cleaning and maintaining guest rooms, suites, and assigned public areas to Faena’s luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate, well-stocked, and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York. This is a full-time position with an hourly compensation rate of $30.00 per hour. DUTIES AND RESPONSIBILITIES • Clean guest rooms and suites following the established procedures and standards., • Adhere to the established standard of safety, fire regulations, and department procedures and policies., • Able to utilize PMS/App to be advised of assignments and/or any computerized applications., • Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook., • Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc., • Remove all garbage and recyclable items and place in the appropriate bins inside the service area., • Offer assistance to any guest in a courteous and friendly manner., • Maintain proper and clean uniform and grooming standards., • Respond properly in any hotel emergency or safety situation., • Perform other tasks or projects as assigned by hotel management and staff., • Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed., • Prepares assigned rooms for turndown guests., • Clean and maintain all terraces of the hotel., • Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned., • Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc., • Comply with any additional requests that may arise pertaining to Housekeeping duties., • Report to work on time. Is aware of the schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Faena policy., • Adhere to meal break policy and proper payroll procedures. Qualifications Minimum 1 year of experience in luxury hotel housekeeping preferred. Familiarity with proper cleaning techniques and safety protocols. Ability to work efficiently and independently with minimal supervision. Must be detail-oriented and quality-driven. High school diploma or equivalent preferred. Bilingual preferred (Spanish/English). SKILLS Excellent attention to detail and cleanliness. Ability to manage time and meet deadlines for room assignments. Friendly, respectful, and guest-oriented demeanor. Strong communication with colleagues and supervisors. Ability to work in a fast-paced, physically demanding environment. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The iconic Elysee New York is preparing to enter an exciting new chapter as an intimate luxury boutique hotel. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysee New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today’s luxury traveler, the hotel delivers a highly personalized experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail. Elysee New York is proudly managed by Crescent Hotels & Resorts while maintaining its own distinct luxury positioning, service philosophy, and guest experience standards. JOB OVERVIEW: KEY RESPONSIBILITIES: • Assist in managing the daily operations of the Housekeeping Department., • Supervise, train, coach, and motivate housekeeping team members., • Inspect guest rooms, public areas, and back-of-house spaces to ensure quality standards are met., • Monitor staffing levels and assist with scheduling to meet operational needs., • Ensure compliance with safety, sanitation, and brand standards., • Coordinate with Front Office, Engineering, and other departments to address guest and operational needs., • Manage linen, guest supplies, and housekeeping inventory., • Resolve guest concerns promptly and professionally.QUALIFICATIONS:, • Previous housekeeping supervisory experience in a hotel environment., • Strong leadership, communication, and organizational skills., • Ability to work flexible schedules, including weekends and holidays., • Knowledge of housekeeping operations, safety practices, and quality standards., • Proficiency in hotel property management and housekeeping systems preferred. This position plays a critical role in maintaining the hotel's luxury standards, ensuring a safe environment for guests and team members, and supporting the successful operation of Hotel Elysée New York. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance always. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Room Attendant Location: The Warren Street Hotel Position Type: Non-exempt Reports To: Head Housekeeper Job Description: Service and turndown guestrooms ensuring Firmdale exceptional standards whilst remembering the finest details throughout the hotel Duties & Responsibilities: • Highly attentive to small details, • Work as part of a team, • Good communication with supervisor, • Knowledgeable of the housekeeping etiquettes as per Firmdale SOP’s, • Good understanding of Firmdale’s customer service, • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale’s requirements, • Ensure security of any assigned guest room keys, • Inform your supervisor and log immediately of any lost property items found, • Report immediately any damages or maintenance issues to Floor Manager, • Understand the DND procedure, • Work at an efficient pace to ensure guests rooms are completed on time, • Liaise with the linen porters regarding what linen and equipment is needed in the pantry, • React to any guest requests, • Ensure that rooms not serviced are reported to the Floor Manager, • Ensure your pantry is clean, • Knowledgeable of all the different types of beds and linen, to be used accordingly, • Make bed as per Firmdale SOP’S, • Bring reject or abused linen to the attention of the Floor Manager, • Replace guest supplies and towelling as per Firmdale’s SOP’s, • Report any guest requests to the Floor Manager, • Check just before the end of your shift if any rooms require service, • Knowledgeable of hotel fire and emergency procedures, • Maintain a clean, safe hazard free work environment at all times, • Keep corridors, stairways and all public and working areas clean and tidy at all times, • Understand the emergency procedures for the entire Hotel, • Follow the security procedure to protect both guest and hotel property. To be responsible for any keys given out, • Maintain high standard of personal hygiene and appearance at all times, • To be polite and deferential to guests at all times, • To have thorough knowledge of the hotel and the company, • To carry out any other reasonable duty to assist in the smooth running of the company What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time --- Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. --- To Apply: Interested candidates are invited to submit their resume and cover letter.

Job Description Position Summary The Linen Porter is responsible for ensuring all allocated areas are stocked, organized, and cleaned to Firmdale's exceptional standards. This role assists Room Attendants and the wider Housekeeping team with specific departmental tasks, and requires a hands-on, detail-oriented team player who takes pride in maintaining a clean, safe, and well-stocked hotel environment. Key Responsibilities Stock & Linen Management • Receive incoming deliveries and store them correctly., • Distribute and maintain stock levels in all linen closets., • Sort and separate dirty linen for collection by the Laundry Company., • Deliver extra beds, baby cots, and other guest-requested items to rooms., • Carry out daily duties as directed by the Head Housekeeper, Assistant Housekeeper, and/or Floor Manager. Cleaning & Guest Areas • Assist Room Attendants in maintaining guest rooms, public areas, and back-of-house areas to 5-star standards., • Carry out spring cleaning of all areas of the hotel as directed by the Head Housekeeper., • Carry out high dusting., • Clean and vacuum allocated areas., • Move furniture as directed., • Shampoo carpets and upholstery as directed., • Keep corridors, stairways, and all public and working areas clean and tidy at all times. Communication & Relationships • Promptly answer the designated pager and maintain good communication with supervisor., • Communicate with the housekeeping management team regarding daily duties to be completed and when they are done., • Work as part of a team, always supporting other members of the Housekeeping staff., • Inform the Floor Manager immediately of any lost property items found., • Report immediately any damages or maintenance issues to the Floor Manager., • React promptly and respond to any guest requests, or refer them if necessary., • Consistently demonstrate Firmdale Core Values: Attention to Detail, Enthusiasm, Passion, Relationships, and Resilience. Health, Safety & Security • Maintain a clean, organized, safe, and hazard-free workplace., • Have a good understanding of Health and Safety regulations, and fire and emergency procedures., • Be knowledgeable of housekeeping equipment and its proper use., • Follow security procedures to protect both guest and hotel property., • Ensure security of any assigned guest room keys and pager., • Understand the DND procedure., • Be knowledgeable of housekeeping etiquette as per Firmdale's SOPs., • Have a good understanding of Firmdale's customer service, being polite and deferential to guests at all times., • Have a thorough knowledge of the hotel and the company., • Carry out any other reasonable duty to assist in the smooth running of the company. Requirements & Qualifications • Ability to bend, twist, push, and pull furniture., • Ability to lift up to 25 pounds, 50 pounds with assistance., • Ability to work safely with cleaning chemicals and materials., • Ability to communicate verbally and in writing, using systems to update room status., • Maintain a high standard of personal hygiene and personal appearance consistent with uniform standards at all times. Key Competencies • Attention to detail, • Team collaboration, • Reliability and punctuality, • Enthusiasm and passion for service, • Resilience under pressure Working Conditions • Physical handling of linen, furniture, and cleaning equipment., • Work across guest floors, public areas, and back-of-house areas., • Frequent exposure to cleaning chemicals and materials., • Standing, walking, bending, and lifting for extended periods., • Flexible working hours as scheduled by the department. Experience / Education • 2+ years of experience cleaning in a hospitality and/or residential setting, or a strong passion for cleaning with excellent attention to detail. Employee Benefits • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs Please note that this job description is not an exhaustive list of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time.

Job Description Overview Opportunity: Assistant Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path Executive Housekeeper – Operations Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures., • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety., • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns., • Prepare schedules based upon occupancy and assign duties to associates., • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner., • Prepare required paperwork pertaining to departmental functions., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety)., • Maintain departmental expenses in line with budget as described by General Manager., • Ensure compliance with specific brand standards., • Be aware of and communicate service scores to drive improvement and higher guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed., • Perform other duties as requested by management. Position Requirements • High School diploma or equivalent preferred., • One year previous housekeeping supervisor experience required. Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description OVERNIGHT COMMERCIAL CLEANING SUPERVISOR The Overnight Supervisor is responsible to supervise and inspect the work of assigned areas, kitchens, bars, patios, staircases and/or public areas to ensure product quality standards are met and that optimum service is provided to clients according to hotel and company business objectives during the overnight. Responsibilities: • Monitor and lead overnight team at various locations, • Train and supervise maintenance staff at the site, including night cleaners -- inspecting all areas and ensuring that standards are upheld., • Schedule routine cleaning and maintenance of all common areas, and as requested by the Property Managers., • Monitor the cleanliness of internal and external contractual obligations, • Monitor and operate cleaning equipment., • Cleaning and providing training with team members, • Ensure trash removal and maintain the organization of the trash area., • Assign projects to the overnight cleaning team, • Hands-on /working alongside team as necessary to complete tasks, • Communicate to the director of operations with updates, feedback, inventories, orders, and disciplinary action, • Travel between sites nightly, • Monitor and control schedules Knowledge and Skills: Knowledge of proper use of equipment, materials and supplies used in maintenance work as well Inventory mechanical/janitorial supplies Must have excellent internal and external customer service skills Ability to lead others and motivate people Hands on experience with cleaning techniques, shampoo machines, buffers/waxers, floor cleaning including stripping, cleaning and sanitizing of kitchens, restrooms, ansul systems Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar Excellent written and verbal communication skills Bi-lingual English/Spanish Must possess valid unrestricted US Drivers License Familiarity with driving in NYC metropolitan area Must be able to pass DMV background check Experience in Janitorial and Maintenance required. Requirements High school diploma or equivalent Minimum of 5 years experience in full-service hotels and full understanding of housekeeping and culinary cleaning standards Local candidates only U.S. Citizenship/Work Authorization required Five (5) years of supervisory experience Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Working conditions Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical & visual requirements: Identify and distinguish colors Stand for long periods of time Walk extended distances With fumes or airborne particles Near toxic or caustic chemicals Able to work overtime and irregular hours While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description JOB TITLE: Room Attendant REPORTS TO: Housekeeping Supervisor Essential Responsibilities: • Clean guestrooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met., • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers., • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas., • Dust and polish furniture and equipment., • Keep storage areas and carts well-stocked, clean, and tidy., • Use only approved chemicals and follow all hotel safety standards., • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items., • Sort, count, and mark clean linens, and store them in linen closets., • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary., • Disinfect equipment and supplies, using germicides or steam-operated sterilizers., • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors., • Complete 16 rooms per day per hotel standards established by hotel management. Required Knowledge: Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Physical Requirements: Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Job DescriptionPosition Overview The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring a safe work environment, exceptional cleanliness standards, and outstanding guest service. This role works closely with the Executive Housekeeper to maximize guest satisfaction, protect hotel assets, and support efficient departmental operations. Reports To: Director of Housekeeping What You'll Do • Supervise, motivate, coach, and support the housekeeping team to ensure exceptional performance and productivity., • Inspect guest rooms, public areas, back-of-house spaces, and turndown service to ensure hotel cleanliness and brand standards are consistently met., • Assign daily work schedules, communicate priorities, and coordinate special guest requests to ensure seamless operations., • Issue and monitor housekeeping supplies and equipment while maintaining inventory control and minimizing waste., • Respond promptly and professionally to guest requests, concerns, and service recovery opportunities., • Maintain accurate Lost & Found records and assist guests with inquiries regarding misplaced items., • Support emergency preparedness by implementing safety procedures and ensuring team compliance with hotel policies., • Promote a safe, positive, and respectful work environment while adhering to all health, sanitation, and safety standards., • Maintain reliable attendance and flexibility to work weekends, holidays, and varied shifts as business demands., • Perform other duties as assigned to support the housekeeping department and overall hotel operations.What We're Looking For, • Previous housekeeping experience in a hotel environment, with supervisory experience preferred., • Strong leadership, communication, and organizational skills., • Exceptional attention to detail and commitment to cleanliness and quality., • Ability to coach, motivate, and develop team members., • Excellent guest service and problem-solving abilities., • Ability to work independently while managing multiple priorities., • Basic computer and record-keeping skills., • Ability to stand, walk, bend, lift, and move throughout an entire shift., • Flexibility to work mornings, evenings, weekends, and holidays as needed.Why Join DoubleTree by Hilton Newark Airport? At DoubleTree, we believe every great guest experience begins with a great team. We offer a supportive work environment where your leadership is valued, your contributions are recognized, and your career can grow. Join a hospitality team committed to excellence, teamwork, and creating memorable experiences—starting with our signature warm welcome. Ready to lead a team that makes every stay feel like home? Apply today and become part of the DoubleTree by Hilton Newark Airport family!

Job Description Overview Opportunity: Assistant Director of Housekeeper Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction. Potential Career Path Director of Housekeeping – Assistant General Manager – General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety., • Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns., • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures., • Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs., • Take inventory and submit periodic inventory orders to insure supplies are purchased timely., • Prepare required paperwork pertaining to departmental functions., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Develop and implement policies and procedures for the operation of the department or the hotel., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed. • Perform other duties as requested by management. Position Requirements • High School diploma or equivalent preferred., • Two years previous housekeeping supervisor experience required. HHM Hotels Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends or occasional alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionJob description Housekeeping Supervisor We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experiences that make people’ lives better! As an integral part of the Housekeeping Leadership Team, a Housekeeping Supervisor will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description Interpret, administer, and promote all departmental policies, procedures, and established standards. Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Monitor & follow-up on work orders and submit them to Engineering according to hotel procedures Conduct pre-shift meetings Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms Make recommendations and follow through on disciplinary action for assigned staff Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. Provide exceptional guest service for all requests by responding in a timely manner Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards Assist in conducting monthly and quarterly Housekeeping department inventories Assist in maintaining required par level of all linen and guest supplies Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies Monitor out-of-order, out-of-service, discrepant, and showrooms daily Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. Participate in department meetings and quality check inspections Make sure floor storage areas and closets are kept in an orderly and clean fashion Handle/manage all lost and found items according to procedure Perform other reasonably assigned tasks Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements Local candidates only U.S. Citizenship/Work Authorization required 2 years of Housekeeping Supervisory experience in a luxury hotel preferred Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Knowledge of operational controls, budgeting, forecasting, and scheduling Strong oral and written communication skills Ability to train and develop team members Excellent organizational skills. Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor Working knowledge of Time & Attendance software Spanish speaking preferred, other languages very helpful Be able to speak, write and understand the primary language of the workplace Bi-lingual/Fluency in Spanish very helpful Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Position Overview An exclusive luxury members club in New York City is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure every area of the property consistently reflects exceptional cleanliness, presentation, and service standards. This is a leadership role within a high-end hospitality environment that blends luxury hospitality, wellness, dining, fitness, and member experiences. The ideal candidate is a polished, hands-on leader who can effectively supervise housekeeping staff, uphold luxury standards, coordinate with multiple departments, and create an exceptional member experience through operational excellence. What You'll Do Team Leadership & Staff Development • Supervise and coordinate the daily activities of housekeeping attendants across multiple shifts and operational areas., • Create and manage schedules to ensure appropriate staffing coverage, including evenings, weekends, holidays, and peak business periods., • Lead daily shift briefings to communicate priorities, special events, VIP arrivals, inspection results, and operational updates., • Coach, mentor, and develop team members through ongoing feedback, training, and performance management., • Assist with recruitment, onboarding, and training of new housekeeping staff., • Foster a culture of accountability, professionalism, teamwork, and service excellence. Quality Assurance & Inspections • Conduct comprehensive inspections throughout the property to ensure luxury-level cleanliness and presentation standards are consistently maintained., • Inspect and maintain:, • Spa and wellness areas, • Locker rooms, • Fitness facilities, • Lounges, • Restrooms, • Corridors, • Offices, • Public and member-facing spaces, • Identify deficiencies and implement corrective actions promptly., • Ensure compliance with housekeeping procedures, chemical handling standards, and OSHA safety practices. Operations & Inventory Management • Manage inventory levels for cleaning supplies, linens, guest amenities, and housekeeping equipment., • Monitor usage patterns and recommend efficiencies while maintaining luxury standards., • Ensure housekeeping carts, storage rooms, closets, and back-of-house areas remain organized and fully stocked., • Coordinate with vendors and management to maintain appropriate inventory levels. Cross-Functional Collaboration • Partner closely with Spa, Front Desk, Food & Beverage, Facilities, and Events teams to deliver a seamless member experience., • Coordinate housekeeping support for special events, VIP guests, and high-traffic periods., • Communicate maintenance concerns and facility issues proactively to appropriate departments., • Ensure housekeeping operations enhance the member experience without disrupting the club environment. Required Qualifications Hospitality Experience • 2–4 years of housekeeping experience within a:, • Luxury hotel, • Upscale spa, • Private club, • Luxury residential property, • Comparable hospitality environment Leadership Experience • Minimum 1 year of supervisory, lead, or team coordination experience., • Experience managing schedules, shift coverage, staff performance, and operational accountability., • Proven ability to motivate and develop team members. Communication Skills (Highest Priority) • Outstanding verbal and interpersonal communication skills., • Ability to build strong relationships across departments and leadership levels., • Experience providing coaching, feedback, conflict resolution, and team development., • Comfortable communicating with managers, facilities teams, vendors, and staff members. Operational Expertise • Strong understanding of:, • Housekeeping procedures, • Chemical safety, • OSHA standards, • Inventory management, • Workplace safety practices, • Experience conducting inspections and maintaining luxury-level cleanliness standards., • Ability to proactively identify issues and coordinate solutions. Organization & Time Management • Strong multitasking skills with the ability to manage multiple priorities simultaneously., • Exceptional attention to detail and follow-through., • Ability to maintain consistency and quality standards in a fast-paced environment. Ideal Candidate Profile The ideal candidate is a professional, polished, and service-focused hospitality leader who understands that luxury housekeeping goes beyond cleanliness—it is about creating an exceptional member experience. Successful candidates will demonstrate: • Strong leadership presence, • Excellent communication skills, • A hands-on management style, • Attention to detail, • Pride in maintaining exceptional standards, • A passion for hospitality and team development Schedule • Full-time, • Must be available for:, • Mornings, • Evenings, • Weekends, • Holidays Compensation & Benefits • $25.00 per hour., • Comprehensive benefits package., • Health insurance., • Additional employee perks and benefits., • Growth and advancement opportunities within a luxury hospitality environment

Job Description We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced House Attendants to join our amazing team. you will be responsible to take care of all the public areas of the hotel not limited to the front of the hotel, back of house, guest rooms, offices, staircases, corridors, and hallways, and responding to all requests of guests or managers. The House Attendant must follow strict guidelines and safety standards set forth by the hotel with one goal in mind, “Guest” Duties to include, but not limited to; Job Description • Ensure daily checklist is completed according to hotel standards and report any incomplete task before the end of shift to your supervisor, • Participate in general cleaning of guest rooms set forth by management, • Ensure their assigned floors are always kept clean, tidy, and stock with supplies as needed by the Room Attendant/s, • Remove soiled linen, terry, and trash from the service areas or housekeeping closets and take them to the appropriate locations, e.g. garbage room, • Sort soiled linen/terries in the appropriate laundry bin to be cleaned type, • Assist housekeepers as needed to move roll-away beds, bed headboards, heavy machinery, mattress flipping, furniture moves, etc., • Vacuum hallways, clean exit lights, clean doors and frames, baseboards, moldings, hallway carpets, etc. as necessary in assigned sections, • Complete daily assigned projects that are given by the manager on duty, • Report guest requests, complaints, and inquiries to your manager to ensure matters are handled to ensure guest satisfaction, • Report all maintenance issues and items that need repair, • Delivery guests request as needed and ensure to greet guest in a friendly professional manner, • Stock and maintain all supply rooms and closets. Report all supplies that need replenishing to your manager, • Use high power equipment to polish, vacuum, mop, shampoo carpets, wax floors, and disposing of garbage, • Participate in general cleaning of guest rooms, public areas, or storage areas, • Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines, • Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects, • Properly uses all cleaning fluids and supplies according to OSHA standards, • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered, • Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements • Local candidates only, • U.S. Citizenship/Work Authorization required, • 1-2 years of luxury hospitality experience preferred, • Be able to lift, pull and push 50 pounds without restrictions, • Be able to speak, write and understand the primary language of the workplace, • Excellent organization skills, • Capable of working with little or no supervision and still maintain immaculate standards, • OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Housekeeping Manager Location: TOWNEPLACE SUITES BY MARRIOTT® NEW YORK MANHATTAN/TIMES SQUARE 324 West 44th Street • New York, NY 10036 Pay Rate :$68,000/annual SUMMARY: Housekeeping Manager at TownePlace Suites by Marriott is responsible for leading all housekeeping operations at the property, ensuring consistently clean, orderly, and guest-ready conditions throughout. A defining feature of this role is the oversight and management of a third-party housekeeping vendor and their contracted staff — requiring strong vendor accountability skills in addition to traditional departmental leadership. The Director of Housekeeping is accountable for quality standards, Marriott brand compliance, guest satisfaction, cost control, and the overall performance of the housekeeping function. This role reports directly to the General Manager and serves as a key member of the hotel’s leadership team. RESPONSIBILITIES: Third-Party Vendor Management • Serve as the primary point of accountability for all third-party housekeeping vendor operations, ensuring contracted staff perform in full compliance with TownePlace Suites by Marriott brand standards and M&R operating protocols., • Establish clear performance expectations, service level agreements, and quality benchmarks with the vendor; conduct regular reviews to ensure ongoing compliance., • Coordinate daily staffing assignments and scheduling with the vendor’s on-site supervisor to ensure adequate coverage across all room types and public areas., • Address vendor performance issues promptly and escalate to the General Manager and M&R leadership when contractual obligations are not being met., • Maintain an effective working relationship with the vendor’s management team to drive continuous improvement in productivity, quality, and associate behavior. Quality Assurance & Brand Standards • Maintain room quality and cleanliness standards in full alignment with TownePlace Suites by Marriott brand requirements and M&R Hospitality Management expectations., • Inspect or delegate inspection of all guest rooms, suites, and public areas cleaned by the vendor’s room attendants; ensure deficiencies are corrected before rooms are released to inventory., • Develop and maintain a comprehensive inspection program for guestrooms and all public areas to ensure standards are consistently achieved and sustained., • Develop and execute a deep cleaning schedule for all guestrooms, corridors, and back-of-house areas., • Work proactively to achieve high cleanliness scores on all Marriott franchise quality assurance (QA) inspections; ensure the property is audit-ready at all times., • Review guest satisfaction scores (GSS), comment cards, and complaint correspondence related to housekeeping; develop and execute action plans to address recurring issues., • Stay current on advances in housekeeping best practices, products, and technology; recommend and implement improvements to methods and productivity. Operations & Facilities • Establish, maintain, and train all standards and procedures for cleaning protocols and safe working conditions within the housekeeping department., • Initiate and implement process improvements to increase labor efficiency and the safe use of chemicals and equipment., • Ensure all housekeeping and laundry equipment is maintained in proper working order; coordinate repairs and replacements as needed., • Direct and lead the department in the submission of work orders; partner closely with the Chief Engineer to support the hotel’s preventative maintenance program., • Recommend and follow through on guestroom renovation, refurbishment, and décor updates in coordination with the General Manager., • Ensure compliance with key control procedures as they relate to the housekeeping department; maintain security of all housekeeping storage areas at all times., • Enforce standard procedures for the acceptance, security, and return of all guest lost and found items., • Maintain first aid kit supplies for use by employees and contracted staff within the housekeeping department., • Perform housekeeping, laundry, and/or house person functions personally when necessary to maintain service levels. Inventory, Supplies & Budget • Maintain sufficient supplies and materials for daily department operations while managing inventory levels within established cost-control targets., • Order, receive, and verify all supply shipments and department items based on approved quantities and pricing., • Conduct regular inventory of all guestrooms, housekeeping closets, laundry room, and storage areas for linens, amenities, supplies, furniture, accessories, and equipment., • Maintain productive working relationships with vendors and suppliers to ensure consistent quality and value., • Assist the General Manager in the development of the department’s annual operating budget; monitor performance against plan and provide variance explanations as required. Communication & Interdepartmental Coordination • Communicate room status discrepancies to the Front Desk accurately and in a timely manner; ensure corrective action is taken., • Communicate and ensure follow-through on all guest requests and complaints related to housekeeping., • Collaborate with other department heads to provide information flow necessary for smooth hotel operations., • Assist fellow department managers in the resolution of housekeeping-related guest experience issues., • Conduct regular housekeeping department meetings with both direct staff and vendor representatives., • Assure complete and accurate communication is maintained across all housekeeping staff and contracted team members., • Immediately report any unusual activity, behavior, or appearances to the General Manager., • Complete all daily and weekly housekeeping paperwork accurately and on time., • Assist management with internal investigations as needed; complete MOD responsibilities as assigned. Safety, Compliance & People • Ensure full compliance with all Marriott franchise standards, OSHA programs, M&R policies, and applicable local regulations., • Report all accidents and incidents to management immediately; provide modified work duty for associates recovering from work-related injuries., • Practice and enforce safety standards at all times for both hotel associates and contracted housekeeping staff., • Carry out supervisory responsibilities in accordance with M&R’s policies and applicable employment laws., • For any directly employed housekeeping staff: participate in interviewing, hiring, training, performance appraisal, and disciplinary processes in partnership with HR., • Follow all rules as outlined in the M&R Employee Handbook., • Perform other duties as assigned by management, consistent with the capabilities of this role. Education & Experience • High school diploma or GED required; college coursework in Hospitality Management or a related field preferred., • Minimum 3–5 years of progressive housekeeping experience in a hotel environment, with at least 2 years in a supervisory or management role., • Prior experience managing or overseeing a third-party / contract housekeeping vendor strongly preferred., • Familiarity with Marriott brand standards, QA inspection criteria, and GSS metrics preferred., • Experience with hotel property management systems (Opera, FOSSE, or equivalent) and housekeeping management tools a plus. Skills & Competencies • Strong operational leadership with the ability to hold both direct and contracted staff accountable to consistent standards., • Excellent organizational and time management skills; ability to manage multiple priorities across a full-service housekeeping operation., • Demonstrated ability to read and respond to guest satisfaction data and implement corrective action plans., • Sound financial acumen; experience managing departmental budgets, inventory costs, and labor productivity., • Effective written and verbal communication skills; ability to interact professionally with staff, vendors, guests, and ownership., • Bilingual abilities (English/Spanish or other languages) strongly preferred given the composition of housekeeping teams across the portfolio., • Working knowledge of OSHA regulations, chemical handling safety, and hotel emergency procedures., • Professional demeanor consistent with M&R and Marriott brand expectations. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. Employment Eligibility Verification M&R Hotel Management participates in the federal E-Verify program. All offers of employment are contingent upon successful completion of the Form I-9 employment eligibility verification process and confirmation of authorization to work in the United States.

Job Description Belleclaire Hotel, member of Triumph Hotels is seeking for a Housekeeping Supervisor to join our dynamic team. Reports To: Housekeeping Manager Position Summary: The Housekeeping Supervisor assists in the Housekeeping Operations by responding to all guest and associate issues resulting in "more than expected" guest service and ensuring all procedures are complete as outlined in the Standard Operating Procedures. Major Duties and Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel., • Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions., • Ensures that all decisions and resulting actions are aligned with the hotel policy of 100% guest satisfaction producing a high level of service., • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience., • Proactively participates in the comprehensive sales and marketing efforts., • Performs daily Office duties., • Continually seeks to develop housekeeping policies and procedures to improve the current operation., • Assists in the training and development of all housekeeping associates., • Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency., • Assists the Director of Housekeeping in the daily management of labor expenses., • Inspects all hotel rooms, public areas, VIP rooms and Showrooms daily to ensure that cleanliness meets hotel standards., • Monitors equipment, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards., • Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments., • Works with outside suppliers and linen services as needed ensuring orders are issue free and in line with hotel standards., • Receives and confirms deliveries of supplies and services., • Conducts monthly linen inventory ., • Prepares and follows up on incidents and accident reports., • Communicates with other departments: front office, maintenance, banquets to ensure any outstanding guest issues have been resolved., • Monitors guest complaints and takes corrective action when necessary., • Prepares and reviews daily housekeeping reports., • Leads room heavy cleaning maintenance program., • Records work performed by staff and give feedback., • Prepares and conducts 90 day and annual performance reviews., • Assists in continuously evaluating the performance of housekeeping staff and takes corrective actions when necessary., • Assists in Fire Safety Program as required., • Communicates special requests to management and passes on special instructions to the next shift., • Ability to consistently act in accordance with Company's labor relation's philosophy, strategy and procedures as well as the specific policies and procedures as set forth in the various collective bargaining agreements., • Ensures that associates uphold all services, procedures and communication standards as outlined by Standard Operating Procedures., • Administers required associate reference guide practices such as performance and aptitude reviews., • Trains on and executes all applicable Standard Operating Procedures., • Performs miscellaneous duties and assists General Manager, Assistant General Manager as directed. Leadership Skill Requirements: Consistently demonstrates our established Leadership Competencies: • Vision and Strategic Leadership, • Change Leadership, • Customer Satisfaction and Quality Leadership, • Learning and Development Passion, • Teaming, • Communication, • Associate Satisfaction Leadership, • Accountability Technical Skill Requirements: • Ability to create, implement and analyze manual and automated reports., • Comprehensive knowledge of management strategies and techniques., • Comprehensive knowledge of personal computers and various property specific applications, such as Opera, Word, Excel, Outlook., • Knowledgeable of legal and contractual agreements., • Knowledgeable of all corporate department functions., • Ability to develop and deliver effective training. Other Skill Requirements: • Well organized and detail oriented., • Consistently strives for continuous improvement while ensuring a high level of professionalism., • Creative and innovative thinker who can bring thoughts to actions with speed., • Analytical and expedient approach to problem solving which results in a win/win resolution., • Impeccable follow through with high level of personal integrity., • Strong communication, decision-making, organization and leadership skills., • Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic. Experience and Qualifications: Essential: • Proven team leader with a high level of energy and motivation, • Results oriented with an emphasis on both individual and team accountability., • Experienced in managing an organized labor work force., • Minimum of two years in a Housekeeping or Front Office role. Desirable: • Previous management experience, • Highly motivated, • Experience working in a unionized environment., • Front Office experience

Job DescriptionDescription: Hotel Indigo Williamsburg is hiring a full-time Housekeeping Room Attendant. We are seeking reliable individuals who are able to work independently and diligently. Description Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc. Administration ·Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift. Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies. Report any items missing from rooms and suites. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes. All lost and found are to be taken to the office as soon as they are found. Support Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Personal Effectiveness Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Always Conducts him\herself (acts and dresses) professionally; sets standards for all associates. Communication Understands and communicates the StepStone Mission and Core values. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Requirements These are required of every associate Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. Benefits Competitive salary 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off & Holiday Pay Employee Hotel Discounts Equal Opportunity Employer StepStone Hospitality is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Complete projects as determined by the Executive Housekeeper. To do this kind of work, you must be able to: • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity., • Be available for work evenings, weekends and holidays. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description The Role… A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude! Main Duties • To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis., • Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting., • Replacing all used amenities after every guest Departure., • Prepare bed and with linen, ensure linen is free of stain and or rips., • Reporting of any defects in a guest room and or thru out the hotel., • Vacuum every room Sweep and mop daily., • Understanding and knowledge of property amenities., • Assisting guests as needed., • Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications • Basic verbal communication skills., • Flexible schedule., • Ability to understand and follow written and verbal instructions., • Detail oriented., • Ability to multitask and work in a fast paced environment., • Regular and reliable attendance Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Role: New York Operations Supervisor Location: New York, USA Reports To: USA Operations Manager Employment Type: Part-time (24+ hours/week) Salary: $25 /hour Role Overview The New York Operations Supervisor is responsible for the operational performance and sustainable growth of their local market. Alongside delivering exceptional Sanctum experiences, they build community, increase attendance and work with local teams to create a thriving market. Working closely with the USA Operations Manager, the New York Market Supervisor is responsible for delivering exceptional client experiences, supporting local B2B activations and maintaining operational excellence across all local activity. This role is starting at 24 hours per week, with a minimum of 12 hours allocated to in-person experiences (at least 3 classes per week) and the remaining hours dedicated to commercial outreach, customer engagement and operational support. Key Responsibilities B2C Operations • Own delivery of all weekly B2C classes, • Ensure classes run safely, efficiently and to brand standards, • Coordinate venue setup and pack down, • Manage class logistics, • Ensure all equipment and supplies are maintained, • Resolve operational issues during live experiences Front of House Leadership • Recruit, onboard and train local FOH team members, • Schedule all FOH shifts, • Approve FOH timesheets and invoices, • Coach FOH team members, • Conduct regular performance reviews, • Ensure consistent client experience standards Client Experience • Be the face of Sanctum locally, • Welcome clients and foster community, • Resolve customer issues, • Gather client feedback, • Identify opportunities to improve experience B2B Delivery Support the delivery of: • Corporate classes, • Private bookings, • Brand activations, • Hotel partnerships Working alongside the USA Operations Manager, who owns the client relationship. Local Operations • Venue liaison, • Stock management, • Equipment maintenance, • Laundry coordination, • Health & Safety compliance, • Local supplier coordination Commercial & Community Growth Own the growth of the local market alongside its operational delivery. Working closely with Marketing and the USA Operations Manager, you will identify opportunities to increase attendance, strengthen the local community and improve client retention. Responsibilities include: • Driving occupancy across weekly B2C classes., • Building strong relationships with regular clients., • Creating local initiatives that encourage repeat attendance., • Supporting the delivery of local marketing campaigns., • Identifying community partnerships and local opportunities., • Working closely with Guides and Experience Hosts to convert first-time guests into regular members., • Monitoring attendance trends and proactively responding to underperforming classes., • Supporting the growth of local B2B opportunities through community relationships and referrals. Success Measures • Excellent operational delivery., • High class occupancy., • Client retention., • Growth of local community., • Team engagement., • Strong local B2B performance., • Outstanding customer satisfaction.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Uses the guest’s name whenever possible and maintains a professional demeanor at all times. Check In and Check Out Services • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Lifts luggage and uses bell carts to assist guests. Arrival and Room Moves • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Coordinate with Front Desk in regards to room moves. Guest Interactions • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Assists with guest requests, errands, deliveries, etc. Guest Store • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Report inventory monthly on all stock/product. Guest Service Relations • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Any other requests of duties from management. Reconciliation • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling • Accept advance deposits for guests and posts the advance to guests’ accounts., • Makes change and balances the personal and/or individual floating bank. Requirements • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • Ability to lift 50lbs Compensation • 24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Overnight Lobby Host Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more. Originally built as the Nautilus Hotel, our boutique hotel on Collins Ave is located in the heart of Miami’s Art Deco district. Designed by famed architect Morris Lapidus in the 1950s, Nautilus, features a comfortable design that emulates a luxury beach house with public spaces, rooms and suites that have an international and residential feel. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Delivers outstanding service and creates memorable experiences., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Handle guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • This position is responsible for welcoming, assisting setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as PBX relief and providing luggage assistance; assisting with valet parking and summoning cabs in the overnight capacity. Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Uses the guest’s name whenever possible and maintains a professional demeanor at all times., • Greeting and Welcoming Guests. Check In and Out Services • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Lifts luggage and uses bell carts to assist guests. Arrivals and Room Moves • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Coordinate with Front Desk in regards to room moves. Guest Interactions • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Assists with guest requests, errands, deliveries, etc. General Stores • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Report inventory monthly on all stock/product. Responsibilities • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Any other requests of duties from management. Reconciliation • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling • Accept advance deposits for guests and posts the advance to guests’ accounts., • Makes change and balances the personal and/or individual floating bank. Requirements • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • Available for shifts in the overnight capacity. Salary • $25.50 Benefits : Medical, Vision, Dental and 401k (ref. 58226) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description HOST - GJELINA NYC Salary Range: $18.00 - $22.00 + Tips (DOE and State) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, and the ability to multitask and stay organized. The Host/Hostess is the main point of contact with guest interaction. The Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service, and high standards in accordance with all company guidelines. Host/Hostess greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer/reservation system, show Guests to their table and bid Guests farewell as they leave. This position also includes making bookings and delivering a delightful yet efficient reservations service. As reservationists, you are meticulous at administration, ensuring that every detail of a customer's reservation has been accurately recorded following established procedures. General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge in order to improve your performance., • To be flexible, responding quickly and positively to changing environments, • To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals. Essential Duties and Responsibilities (Other duties may be assigned) • Report for duty on time and ensure you use the time clock to check in and out. Manage your time, including taking rest and meal breaks in compliance with California Labor Law. Keep the Manager informed when you leave the kitchen., • Maintain high standards of appearance and hygiene that include clean clothes, nails and hair and no heavy perfumes/colognes., • Adhere to all health, safety, alcohol control and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Greeting guests as they enter, and putting them on a waiting list as necessary., • Providing guests with menus and answering any initial questions., • Seating guests at tables or in waiting areas., • Assigning guests to tables they prefer (110 seats) while keeping table rotation in mind so that servers receive the right number of customers., • Engaging with guests to ensure they're happy with food and service., • Responding to complaints and helping to resolve them., • Answering phone calls, taking reservations and answering questions., • Providing great customer service., • Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service, • Complete all assigned side work pre and post shift., • Attend trainings and pre-shift meetings, • Fully understand the floorplan, table numbers, and seat positions of the entire venue., • Supporting the management team in all aspects of in-house service and events, • Smile and maintain eye contact with our guests, and always provide prompt, attentive service. Greet/Thank all customers as they enter/exit the space., • Assist others with stations when needed., • Respond to any menu/drinks queries with knowledgeable answers. Have a thorough understanding of all menu items and overall aesthetics., • Deal with any service issues through your floor manager and communicate any unresolved issues to them at the end of the shift., • Supporting the management team in all aspects of in-house service and events, • Understand the right of way (guests, floor, kitchen, bar, and staff), • Performs other duties as assigned by supervisor / manager. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum 1-2 years restaurant or related experience (preferred)., • Ability to understand and follow written and verbal instructions, • Ability to use all relevant items of equipment, • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures, • Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner, • Ability to use the restaurant point of sale and or reservation system, • Ability to keep calm when faced with any unusual situations, • Ability to perform the essential functions of the job, • Knows basic math and measurements, • Ability to take and follow directions., • Ability to work in a team environment, • Ability to work calmly and effectively under pressure, • Must have problem-solving abilities, be self-motivated, and organized, • Able to work in a fast-paced environment, • Neat, clean, and professional appearance, • Have a flexible schedule, including weekends and nights, • Exhibit a sense of urgency at all times, • Willingness/ability to work on your feet for extended period time, • Has a level of enthusiasm, self-confidence, and self-motivation . CERTIFICATES & TRAINING: • State approved Prevention of Sexual Harassment Training / Certificate, • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the position is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 45 pounds. Must be able to climb sets of stairs, repetitively, throughout a shift . Ability to work with restaurant equipment and dishware (flatware, glasses, cutlery, plates, and dishes, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, tasting, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those the position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment may be moderate to loud, with surrounding areas that may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. Job Posted by ApplicantPro

Job Description Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: Reporting to the Director of Facilities Maintenance, the Painter-Handyperson is responsible for preparing vacant apartments and common areas for occupancy by performing high-quality painting, flooring restoration, and apartment turnover work. This position will primarily be responsible for our Hamilton and Hargrave locations but also may be called to The Woodstock Hotel and other sites, if needed. This position plays a critical role in reducing vacancy time by ensuring apartments are move-in ready while maintaining the appearance of Project FIND's residential properties. The position also supports all of our buildings with handyperson duties as needed, but the main duty includes painting. Responsibilities: Apartment Turnovers • Prepare vacant apartment for new residents, • Patch, Repair, sand and prime walls and ceilings, • Paint apartments, hallways, stairwells, office, and common areas, • Repair drywall damage and perform minor plaster repairs, as needed, • Strip, wax, buff, and restore resilient flooring, as needed, • Remove and replace damaged vinyl flooring and transitions when assigned, • Install base molding and perform minor finish carpentry, as needed, • Complete punch-list items prior to occupancy, • Report deficiencies requiring licensed trades Three Year Paint Jobs • Work with Property management to complete three-year paint job work orders to satisfy HPD compliance Common Areas Maintenance • Paint hallways, community rooms, hallways and offices, • Strip, wax, and buff common area floors, as needed, • Maintain walls, doors, trim, railings and finishes, • Assist with seasonal projects and capital improvements, as needed Handywork • Cleans rooms by discarding old furniture, beds and other debris, as needed, • Cleans and polishes floors, install new furniture and appliances, • Performs minor carpentry, plumbing and plastering work., • Inspects building and its equipment and performs preventive maintenance to ensure that all are in proper working condition., • Adjust and makes minor repairs of furniture, office equipment, door closer, gravity hinges, sheetrock, faucets, drains, doors, etc., • Assists with apartment preparation to make rooms move-in ready, as needed., • Performs locksmithing and light carpentry duties as needed in the building., • Responsible for assisting with cleaning and maintaining the building. This includes sweeping, mopping floors and stairs., • Assists with striping, waxing, and buffing floors., • Assists to ensure trash is placed out for pickup based upon sanitation schedule., • Assists with sweeping and cleaning sidewalks and planters, • Assists with hosing of sidewalk with pressure washer., • Assists in removal of snow and ice during the winter and spreads de-icer to prevent slipping., • Performs other related duties as assigned by supervisor. Qualifications: • High School Diploma or GED, • Ability to sit, walk and stand for numerous hours., • Ability to lift packages and other items up to 10 pounds., • Excellent customer service skills and ability to establish and maintain polite, professional and effective working relationships with all contacts during the performance of duties., • Good oral and written communication skills., • Show initiative and be responsible for follow through., • Ability to work independently and as part of a team., • Ability to maintain confidential information, as related to position., • Basic level computer skills; Microsoft Word and Excel., • Demonstrated flexibility with ability to change priorities with limited notice including working overtime and being available to work with little notice. Schedule: Monday - Friday, 8:30AM - 4:30PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their needs.Register and assign guests to ho