In Home Caregiving Assistant Care Manager
5 days ago
Spokane
Job DescriptionBenefits: • 401(k) matching, • Company parties, • Dental insurance, • Free food & snacks, • Health insurance, • Paid time off, • Vision insurance, • Wellness resources Organization: Care to Stay Home Reports To: Care Manager Schedule: MondayFriday, 8:30 AM 5:00 PM (may vary) On-Call: Nights & weekends approximately 1 time every 68 weeks Salary Range: $60,000 $80,000 annually, commensurate with experience and qualifications Position Overview: We are looking for a driven, detail-oriented professional who holds themselvesand othersto a higher standard. If you are passionate about training caregivers, value professionalism, and want to directly impact the quality of care in peoples homes, this role offers the opportunity to lead, coach, and make a meaningful difference every day. Care to Stay Home is seeking a highly professional, clinically competent Assistant Care Manager who is deeply committed to developing caregivers and upholding excellence in home care. This is a mission-driven role for an individual who takes pride in their work, leads with integrity, and is passionate about elevating the quality of care delivered in the home. You will serve as both an educator and a leaderensuring caregivers are not only trained, but truly prepared to deliver compassionate, skilled, and reliable care. The ideal candidate brings a strong clinical foundation, a dedication to teaching and mentorship, and a personal standard of professionalism that positively influences those around them. Key Responsibilities: Caregiver Training & Development • Lead and deliver structured, high-quality training for new caregivers with professionalism and clarity, • Provide instruction in personal care, infection control, safety protocols, mobility assistance, and documentation standards, • Set clear expectations for performance, professionalism, and accountability in the field, • Conduct hands-on skills validation and provide direct, constructive coaching to ensure caregiver competency, • Serve as a role model for professionalism, communication, and client-centered care, • Support ongoing education and ensure compliance with Washington State and HCA training requirements, • Maintain accurate, organized, and audit-ready training documentation Care Management Support • Assist in the development and oversight of individualized care plans with attention to detail and quality outcomes, • Support coordination between clients, families, and caregivers with a focus on clear, professional communication, • Conduct caregiver check-ins and performance follow-ups to reinforce expectations and address gaps, • Participate in client assessments and reassessments as appropriate, • Address service concerns with professionalism, urgency, and sound judgment, • Assist with documentation audits to ensure accuracy, consistency, and regulatory compliance Operational & On-Call Support • Participate in a rotating on-call schedule (approximately every 68 weeks), • Respond to urgent situations with composure, professionalism, and decisive action, • Support scheduling adjustments and ensure continuity of care during on-call periods, • Collaborate with leadership to identify training needs, performance trends, and operational improvements Qualifications: Required • Relevant clinical training and experience, • Experience in home care, private duty, or community-based care, • Demonstrated experience in caregiver training, mentoring, or staff development, • Excellent communication skills with a high level of professionalism, • Strong organizational skills and attention to detail Preferred • Knowledge of Washington State HCA requirements and home care regulations, • Experience conducting competency evaluations and skills assessments, • Background in quality assurance or compliance within home care Core Competencies • Professional Integrity: Demonstrates accountability, reliability, and high ethical standards, • Passion for Teaching: Invested in developing caregivers and helping others succeed, • Clinical Confidence: Commands respect through knowledge and competence, • Leadership Presence: Leads by example and sets a high standard for performance, • Attention to Detail: Maintains accuracy in training, documentation, and care plans, • Composure Under Pressure: Responds to challenges with professionalism and sound judgment Work Environment This role operates in a professional office setting with regular travel to client homes for training, assessments, and field support. Success in this role requires flexibility, initiative, and a consistent commitment to excellence. Must have a valid driver's license and clean driving record. Why Join Care to Stay Home? At Care to Stay Home, we believe exceptional care begins with exceptional people. We are committed to building a team of professionals who take pride in their work, support one another, and are driven to make a meaningful difference in the lives of our clients. This role offers the opportunity to directly shape caregiver performance, elevate care standards, and contribute to a culture of professionalism, compassion, and accountability. Non-Negotiable We are seeking individuals who take pride in excellencethose who consistently show up prepared, communicate professionally, and take ownership of outcomes.