Inbound customer service jobs in Passaic, New Jersey - Page 2Create job alerts

Job Description SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today. Job Summary: As an AV Field Service Technician with SmartSource your primary responsibility will be providing “top-notch” customer service with a strong focus on tradeshow, corporate meeting, and business environments. Candidates must be proficient at supporting audio visual components along with basic computer and networking functionality preferred. A1 status preferred but not required. Key Responsibilities: • Pull, prep, configure, and stage Audio Visual equipment to client order specs., • QC inbound Audio-Visual equipment prior to returning to available stock., • The transport, set up and operation of Audio and Video equipment including microphones, speakers, mixing consoles, effects racks, video screens, projectors, video switchers, cameras and recording equipment for corporate meetings, presentations, indoor and outdoor events., • The ideal candidate must be proficient at setting up Audio Visual components and be able to troubleshoot and correct operational glitches., • Experience making audio adjustments and maintaining safe audio levels, • Must have experience operating audio control boards, • Experience in leading a crew a plus, • Need to be proficient in configuring and troubleshooting computer related hardware, have a “can-do" attitude and strong customer service and communication skills., • A clean valid driver’s license is required as you will be operating company vehicles., • Must have effective communication and people interaction skills as this position interacts directly with our customers., • Requires the ability to think and work independently, meet deadlines, and have extreme attention to detail, • Requires loading/unloading of company vehicles for transport of AV and computer gear to and from events, • Maintains a desire to continually improve performance and take it to the next level. SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations. Primary Duties/Responsibilities: • Required to utilize multi-screen monitors in the daily processing of customer inquiries., • Responds to customer inquiries., • Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues., • Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue., • Records and processes meter readings supplied by customers., • Maintains professional interactions with internal and external customers and/or departments., • Operates company systems, devices and software applications., • Performs other similar or less skilled work, as assigned., • Assists employees of a higher classification, as assigned.Qualifications Education/Experience/Background: • Must possess the ability to multitask., • Call Center environment experience required., • Must possess good verbal and written communication skills., • Must possess ability to sit for extended periods of time., • Must possess oral and written communication skills, as well as auditory acuity., • Must be able to lift up to 30 pounds. Additional Information Pay Rate: $27.00 per hour. Benefits: Our employees are covered by comprehensive benefits packages including paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering and more. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 80–120 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (80–120 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Job Description This is a multi-responsibility position for someone who wants to learn, take initiative, and make a real impact. You’ll be the first voice customers hear when they call, and you'll support marketing, scheduling, CRM, and internal operations daily. We’re looking for someone with an amazing attitude who wants to build a long-term future with us! Key Responsibilities Customer Experience & Office Support • Provide excellent first impressions to all potential customers, • Create and mange inbound call protocols and train staff to qualify potential clients with enthusiasm and professionalism, • Support internal team members with positive communication and follow-through, • Request and manage 5-Star customer reviews, • Organize before/after project photos and videos for marketing, • Create and post social media content using pre-made templates, • Support marketing campaigns, • Learn and master our i360 Lightning CRM system, • Enter leads, projects, notes, and marketing date accurately, • Assist with basic reporting and data interpretation, • Schedule window and door installations, • Coordinate with installers and office staff, • Ensure no missed follow-ups of dropped leads, • A Winning Attitude - upbeat, reliable, and eager to learn, • Strong Communication Skills - especially on the phone, • Organizational Skills - detail-oriented and thorough, • Tech-comfortable - willing to learn CRM and social tools, • Self-starter Mentality - someone who takes initiative and looks for more to do, • Customer service of office admin experience preferred, • Social media or marketing experience a plus, • CRM experience helpful (but we will train), • Strong multi-tasking ability RWC Windows, Doors, Kitchens & Baths Proudly serving New Jersey since 1959. Company DescriptionRWC is a leading home improvement company specializing in Window and Door replacement and Kitchen and Bathroom renovation. We have serviced New Jersey for almost 65 years. State of the art showroom and education center located in West Caldwell, NJ. Family-owned and operated company with great work atmosphere.RWC is a leading home improvement company specializing in Window and Door replacement and Kitchen and Bathroom renovation. We have serviced New Jersey for almost 65 years. State of the art showroom and education center located in West Caldwell, NJ. Family-owned and operated company with great work atmosphere.

Job Description Position Summary The Customer Service Supervisor is responsible for overseeing the daily lifecycle of merchant accounts, financial settlement balancing, and operational compliance. This role ensures that all merchant requests—including registrations, bank updates, and account closures—are processed with high accuracy. The Manager will lead a dedicated team, handling complex financial research (GP/TSYS), maintaining Card Brand compliance, and optimizing merchant retention strategies. Key Responsibilities Daily Operation • Manage daily registration of pending requests from fax, email, and internal service channels., • Oversee merchant info updates, bank account changes, and E-Statement setups., • Execute daily settlement balancing for GP and TSYS platforms., • Supervise the Contact Us team to ensure timely ticket assignment and email responses., • Manage ACH returns, NOCs, non-clearing issues, and the reservation/release of funds., • Lead research on debit issues, frontend/backend rejects, and duplicate funding., • Approve manual reversals and association reversals on a per-case basis., • Oversee monthly NACHA compliance and reporting., • Manage TIN mismatch processes and B-Notice issuance., • Conduct monthly statement exception QA and lead special statement projects., • Manage the account closure process and retention strategies to minimize merchant attrition., • Review and approve employee timecards and conduct regular performance reviews., • Provide professional guidance, counseling, and mentorship to staff., • Ensure all closure forms and contract copies are provided to clients accurately and promptly. Qualifications • Proven experience in Merchant Services, Credit Card Processing, or FinTech operations., • Strong knowledge of GP and TSYS settlement systems., • Expertise in ACH (NACHA) regulations and 1099-K tax reporting requirements., • Excellent analytical skills for financial research and troubleshooting., • Strong leadership capabilities with experience managing operational workflows. Benefits • Group Health Insurance (Medical, Dental, Vision), • Employer paid Life Insurance, • Paid Vacation and Sick Days, • Paid Holidays, • 401k with Matching, • Gym Support, • Lunch Support

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Free food & snacks, • Health insurance About Us: Hess Spine and Orthopedics is a leading medical practice specializing in advanced spine and extremity surgery. Our expert team is committed to providing top-tier care and life-changing outcomes for our patients. We are expanding our team and looking for a driven, personable, and persuasive Call Service Sales Representative to join our Rochelle Park, NJ headquarters. Position Summary: We are seeking a highly motivated individual to manage incoming and outgoing patient lead calls. The ideal candidate will be skilled at building rapport over the phone, understanding patient needs, and successfully scheduling consultations with our medical team. You will play a vital role in helping prospective patients take the next step toward expert care and recovery. Key Responsibilities: • Handle inbound calls from potential patients and respond to inquiries about our services., • Proactively make outbound calls to warm leads who have expressed interest in treatment., • Effectively communicate the benefits of seeing our doctors and schedule appointments., • Maintain detailed records of all interactions and follow-ups in our CRM system., • Collaborate with the marketing and clinical teams to ensure a smooth transition from lead to patient. Requirements: • Minimum 1 year of experience in medical sales., • Minimum 1 year of experience in medical customer service., • Strong communication and persuasion skills., • Ability to manage a high volume of calls professionally and efficiently., • Empathy and understanding when interacting with patients in pain or distress., • Comfortable working full-time on-site in our Rochelle Park, NJ office. Compensation & Benefits: • Base salary plus a very generous and competitive commission structure., • Health insurance., • 1 week Paid Time Off (PTO) annually., • Growth opportunities within a fast-growing and innovative medical practice. Join Us: If you are passionate about healthcare, skilled in sales and service, and want to make a real difference in patients lives, we would love to hear from you. Apply today and become part of the Hess Spine and Orthopedics team.

Job Description Community Engagement Representative I, NJ Maryland Energy Advisors (MDEA) is a rapidly growing energy management and consulting firm that partners with utilities across the United States to design and deliver impactful energy-efficiency programs. Our work supports a wide range of customers, including real estate owners, restaurants, manufacturers, and residential households. We are committed to delivering high-quality, customer-focused solutions and are seeking motivated, customer-centric individuals to join our team. MDEA is seeking a detail-oriented and proactive Community Engagement Representative to support PSE&G’s Residential Home Weatherization Program. This role focuses on early-stage project coordination, application review, and customer intake to ensure projects are accurately reviewed and that customers experience a seamless and supportive enrollment process. Success in this role requires strong organizational and communication skills, the ability to manage multiple priorities, and comfort working collaboratively across teams in a fast-paced program environment. The position offers a balance of independent work and teamwork, with opportunities to contribute to process improvements and support overall program performance. Primary Responsibilities • Support both inbound and outbound customer communications, responding toinquiriesand providing program information., • Review customer enrollment applications for completeness and accuracy., • Validate project information and coordinate next steps to supporttimelyprogression through the energy audit process., • Work closely with callcenter, operations, and program teams to address scheduling issues and customer concerns., • Maintainaccuraterecords and documentation within program systems., • Identifyand help resolve issues that mayimpactcustomer participation or project timelines., • Support overall program operations by contributing to process improvements and consistent service delivery., • Bachelor’s degree from an accredited university or equivalent relevant work experience., • Must be a New Jersey resident andresidewithin the state of New Jersey., • Minimum of 1 year of experience supporting customer-facing programs or services., • Experience with project review and coordination, including tracking activities, reviewing documentation, and supporting cross-functional teams., • Proficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously., • Demonstrated ability to thrive in a fast-paced, dynamic work environment., • Strong written and verbal communication skills, with the ability to clearly explain program requirements to customers and stakeholders., • Demonstrated sound business ethics, including the ability to protect proprietary and confidential information., • Experience supporting customer-facing programs within energy efficiency, utility, or incentive-based programs., • Experiencestaffing a call center., • Demonstrated experience handling inbound and outbound customer communications in a call center or customer service environment., • Experience reviewing applications, forms, or project documentation for completeness and accuracy., • Experience coordinating across cross-functional teams, including operations, program management, and external partners or subcontractors., • Proficiencywith data entry and customer or project tracking systems (CRM platforms, program portals, or similar systems)., • Ability toidentifyissues, escalate appropriately, and support resolution in a fast-paced program environment., • Experience supporting outreach activities, events, or customer engagement initiatives., • “Office” work is to be primarily conducted from home, however, travel to onsite locations isrequiredfor:, • Customer meetings in your utility’s assigned service area., • Client meetings as needed or directed., • Program-sponsored meetings and events., • Due to the nature of this positionand the customereventsit supports, the successful candidate maybe requiredto workoutside of standard working hours, such as during evenings or, on occasion, weekends. MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement

Job Description Schueller Insurance Group is seeking an Customer Service Representative to join one of the top-performing elite agencies in the country! You will be responsible for generating results by helping customers with their property and casualty insurance needs inside our book of business. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection. Were conveniently located in Roseland, New Jersey, and offer a hybrid remote work model, providing the flexibility to work from home while staying engaged with our collaborative team and local community. Were looking for motivated, self-driven team players who are eager to succeed and build a rewarding, purpose-driven career. Experience in the industry is preferred, but not required. We provide training and resources. If you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you're seeking a career with a high-performing, people-focused team, wed love to talk with you! Benefits Annual Base Salary + Commission + Bonus Opportunities #1 Agency in the Country in 2021 out of 10,000 Agencies Paid Time Off (PTO) Paid Holidays following the Allstate Calendar Health Insurance Dental Insurance Vision Insurance Retirement Plan Licensing Reimbursement Hands on Training Continuous Growth and Learning Environment Responsibilities • Client Engagement: Proactively connect with prospective and existing clients to understand their insurance needs and provide value-driven solutions., • Inbound & Outbound Communication: Handle incoming and outgoing calls with a focus on exceptional service, client satisfaction, and achieving sales goals., • Policy Development: Recommend tailored property and casualty insurance policies that align with each clients unique risk profile and coverage needs., • Cross-Selling: Identify opportunities to enhance protection through additional lines of coverage, improving overall client security and retention., • Relationship Management: Build and maintain strong, long-term client relationships based on trust, responsiveness, and ongoing support. Licensing: Active New Jersey Property & Casualty License is preferred. Experience: Previous experience in insurance sales or a related field is advantageous. Communication: Strong verbal and written communication skills are essential. Customer Focus: A keen ability to exceed client expectations and provide outstanding service. Team Collaboration: Ability to foster positive relationships and work well within a team setting. Technical Skills: Familiarity with CRM systems and proficient in using digital communication tools.

Job DescriptionCompany Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: • Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do., • A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Job Description The primary role of the CSR will be to create sales opportunities for the Retail Sales team. This will be accomplished by answering inbound calls to Longbridge Financial from customers wanting to obtain information about the reverse mortgage program and by initiating outbound calls to potential customers. The agent should be prepared to make 100+ dials per day. They will also be expected to meet business defined metrics of production. Required Skill Set: • Answer incoming calls, • Initiate outbound calls, • Create interest in reverse mortgage program, • Qualify customer to meet program guidelines (AGE, LTV, Homeowner) scripted, • Transfer interested and qualified customer to sales team, • Create appointments for follow up, • Mail information packets to customers, • Update the Sales CRM with notes of each transaction Qualifications Required Experience: • Basic computer skills (MS Office), 10-key, and Soft phone, • Customer service background, • Basic understanding of the reverse mortgage product, • Mortgage industry knowledge, • Bilingual a plus, • Organized, performance driven, • Excellent communication skills, both written and verbal Additional Information • Working in a growing and dynamic industry, • Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts, • 401(k) with company match, • Paid time off, • This is an hourly non-exempt role, • Target base salary range is $20 per hour which is based on various factors including skills and work experience., • In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance., • LBF is an EEO/AA/Vet/Disabled Employer, • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Job Description Winsor Co. is looking for a customer service representative to join our team in our Piscataway office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues., • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs., • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic., • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: • Bachelor’s degree or equivalent, • 1-2 years proven experience in supporting client success, • Excellent written and verbal communication skills, • Ability to address complaints and issues with effective solutions and a positive attitude, • Passion for delighting customers with above and beyond service, • Excellent time-management and prioritization skills, • Familiarity with CRM system Our employees enjoy a work culture that promotes fun and engaging atmosphere. We are a virtual company so we service the greater New Jersey area and some things are also in person. Candidates must have a vehicle and be available to work Monday to Friday 8AM - 5PM. Powered by JazzHR MNJSLwkhhT

Job DescriptionBenefits: • Paid Holidays, • Competitive salary, • Opportunity for advancement, • Paid time off Requirements: • Have a courteous and pleasant demeanor, • Greet visitors to the building, • Perform clerical and mail processes, • Take inbound calls being the first impression for the customer., • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call., • Make sure the phone is answered by the 3rd ring using the approved greeting each time., • Technician Scheduling, • Handles Invoice Process, • Enable calls to answering service at end of day., • Clean Background, • Pass Drug Test, • Reliable Transportation, • Active Cell Phone, • Valid Drivers LicenseNote: Salary based on experience

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Were hiring a sharp, organized, and customer-focused Customer Service Representative (CSR) to join our growing team. This is a part-time role (MondayFriday, 8:00 AM 1:00 PM) with a clear path to full-time (40 hours/week) as the business continues to grow. What Youll Be Doing • Answering inbound calls and responding to customer inquiries, • Following up on leads (no cold calling), • Booking and confirming appointments, • Managing and optimizing the daily schedule, • Working closely withand taking direction fromthe Office Manager to keep operations running smoothly, • Helping ensure customers have a seamless, professional experience from first call to job completionWhat Were Looking For, • Strong communication skills (clear, professional, and personable), • Highly organized and detail-oriented, • Comfortable multitasking in a fast-paced environment, • Reliable and punctual (8 AM means ready to go, not walking in with coffee), • Basic computer skills (CRM/scheduling software experience is a plus), • Team-oriented with a willingness to follow established processesHours & Growth, • Part-time: MondayFriday, 8:00 AM 1:00 PM (2025 hours/week), • Growth opportunity: This role can expand into a full-time position as the business growsCompensation & Benefits, • Competitive hourly pay (based on experience), • Opportunity to transition into full-time with benefits, • Stable, growing company backed by the Ace Hardware brand, • Professional, team-focused work environmentAbout Us Ace Handyman Services Montclair is a locally owned business backed by the trusted Ace Hardware name. We pride ourselves on delivering top-tier service with professionalism, reliability, and respect. If youre organized, motivated, and ready to grow with a company thats actually going somewhere, apply now.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for a Customer Experience to join our Talley team in Carlstadt, NJ! Summary: The most critical role of the Customer Experience Tier (CX) 1, is to answer inbound communications/inquiries and provide the highest level of engagement with customers and prospects. CX Tier 1 is expected to provide individualized sales support for accounts where they are listed as Sales Support to both the customer and our organization. This position provides national support services to the Sales Organization and assists in resolving customer complaints, concerns, and issues related to our customers’ open orders and expectations. The CX 1, will be the front line of all quote requests, regardless of territory, and will establish commit dates at order entry. What You'll Do: • Quote/Order Entry and maintain to completion, • Evaluate quote status daily and revise follow-up dates as needed, • Review the Open Order Report daily and update commit dates as needed, • Front line queue support, • Service accounts to assure growth and customer Satisfaction, • Collaboration of strategic account information with the Regional Sales Managers, • Service/Evaluate/Upsell customer requests, • Find new sales opportunities through inbound prospecting, • Product knowledge and give inventory recommendations, • Lead follow-up as assigned and mail list maintenance, • Be a positive influencer who produces error-free work, • Building and enhancing customer relationships by servicing their immediate and future needs, • Displays a strong work ethic and honesty and adheres to all company policies and procedures, • Engages in work with a high sense of urgency, highly organized and detail-oriented, • Be open to change and deal calmly and effectively with high-stress situations Qualifications What You'll Need • 1+ year of Sales and/or Customer Service experience, • 1+ year of Wireless Industry experience, preferred, • 1 year of Product Application experience is preferred, • Intermediate MS Excel, Word, and Outlook skills, • Graduated from Talley University – Sales Path courses, level 1-3, • Strong interpersonal, written, and verbal communication skills, • Strong organizational skills and time management skills Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Constantly – at least 51%, • Walk: Must be able to move about inside/outside office or work location - Occasionally – up to 20% For the state of New Jersey only, the pay range is $26.00 to $33.00, depending upon qualifications, experience, and other considerations permitted by law. #MAC123 Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Description Staff Management Group is seeking a Warehouse E-Commerce & Reserve Logistics Supervisor for our client in Secaucus, NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position. Schedule: • 1st Shift: 8AM – 4:30PM, • Monday - Friday, • Plus Overtime Pay Rate: • $20 - $24 / hour Job Summary: The E-Commerce & Reverse Logistics Supervisor plays a pivotal role in ensuring operational excellence across the full lifecycle of product movement—from order fulfillment to returns. This position oversees the daily execution of e-commerce logistics, including inventory accuracy, order picking, packing, and shipping, while maintaining high standards of customer satisfaction and collaborating with cross-functional teams to support online sales initiatives. The role will also manage reverse logistics processes for e-commerce, retail, and wholesale channels, ensuring efficient handling of returned merchandise through inspection and re-stocking. This supervisor will ensure that both outbound and inbound logistics align with the company's commitment to quality, sustainability, and luxury service. Job Responsibilities: • Manage e-commerce order fulfillment including picking, packing, and shipping., • Coordinate with customer service to resolve order-related issues., • Ensure compliance with safety standards and operational procedures., • Supervise e-commerce warehouse staff and allocate resources effectively., • Oversee return processing from e-commerce, retail stores, and wholesale partners., • Ensure timely inspection of returned items., • Coordinate with customer service and sales teams to resolve return-related issues., • Monitor KPIs related to return rates and processing times, • Supervise reverse logistics staff and ensure compliance with company policies., • Maintain accurate records of returned inventory and generate performance reports. Job Requirements: • MUST be bilingual - English AND Spanish., • 3+ years of experience in a omni channel warehouse, preferably in a luxury or fashion environment., • Proficiency in WMS/ERP systems and Microsoft Office Suite., • Strong organizational and communication skills., • Strong understanding of return processes and inventory/quality control., • Proficiency in WMS/ERP systems and Microsoft Office Suite. Additional Information: Staff Management Group is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status. About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution, manufacturing, production, assembly, and clerical positions. Staff Management Group is one of New Jersey’s leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team! #IND1

Job Description Overview CORT Furniture Rental is hiring a full-time Warehouse Manager in North Bergen, NJ. The Warehouse Manager oversees daily warehouse operations including shipping, receiving, inventory control, and order fulfillment, while ensuring safety, efficiency, and compliance. This role manages staff, supports customer service and sales goals, coordinates maintenance, and contributes to budgeting and process improvements. The position also serves as a key liaison for delivery teams, assists in training new employees, and may occasionally support field operations. This is an onsite position performed from the CORT distribution center. Salary: $65,000 year Schedule: Monday-Friday, 7:30 AM- 4:00 PM. Saturdays may be required. Responsibilities • Oversee daily warehouse functions including receiving, shipping, order picking, and product relocation. Ensure timely and accurate processing of inbound and outbound shipments., • Lead and motivate warehouse staff, assign tasks, conduct performance reviews, address performance concerns, and train new employees., • Conduct cycle counts, monitor inventory levels, and ensure accurate records to minimize stock discrepancies., • Maintain a safe work environment, enforce safety protocols, and ensure compliance with local regulations., • Coordinate with delivery teams, respond to customer inquiries, and follow up on issues or complaints., • Manage payroll, budgets, supply ordering, and end-of-day revenue processing. Prepare reports and maintain documentation., • Schedule and oversee building maintenance and ensure warehouse equipment is operational and safe., • Set up delivery routes, assist with dispatching, and provide backup driving support when needed., • Contribute to process improvements, assist in budget planning., • May occasionally assist with field operations or deliveries as needed., • Other duties as assigned Qualifications • High School Diploma or GED equivalent, • 3-5 years related warehouse experience, preferably in a supervisory or management role, • 18 years of age or older, • Phsyically able and willing to move furniture.

A leading services firm is hiring a Remote Customer Service Representative II to provide exceptional service in an inbound call center for child support customers. The role requires at least 1 year of customer service or call center experience and a high school diploma or GED.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

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We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, and renters insurance. This busy insurance and financial services office has a passion to make a difference in the

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United States, New York, New York.

Are you the go-to person for solving problems and making people's day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team! As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you'll be the friendly voice and helpful ha