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Inbound customer service jobs in New York, New YorkCreate job alerts

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  • Elite Mitsubishi
    BDC SALES
    BDC SALES
    3 days ago
    $18.5–$20 hourly
    Full-time
    Jamaica, Queens

    🚨 NOW HIRING – BDC REPRESENTATIVE 🚨 Location: Elite Mitsubishi – 144-20 Hillside Ave, Jamaica, NY 11435 We’re growing and looking for an energetic, motivated Business Development Center (BDC) Representative to join our team! ✅ Responsibilities: • Answer and manage inbound sales and service calls, • Follow up with internet leads and schedule appointments, • Maintain excellent communication with customers and the sales team, • Deliver an exceptional customer experience every time 💡 Qualifications: • Strong phone and communication skills, • Positive attitude and team-player mindset, • Basic computer skills (CRM experience a plus), • Customer service or call center experience preferred, • Bilingual (English/Spanish) a plus! 🔥 We Offer: • Competitive pay + bonuses, • Full training provided, • Growth opportunities within the dealership, • Supportive, fast-paced work environment

    Immediate start!
    No experience
    Easy apply
  • Salon Pop
    Guest Experience Coordinator
    Guest Experience Coordinator
    9 days ago
    $19–$21 hourly
    Full-time
    Greenvale

    PLEASE NOTE THAT ONLY APPLICANTS WITH BEAUTY INDUSTRY WILL BE CONSIDERING FOR THIS POSITION ● why work at here? ● our culture our culture is our secret sauce! we respect, support and empower each other, with NO judgement; we are loyal to one another and to salon pop . our team challenges and motivates each member to be the best they can be! the people that work here make the salon what it is. salon pop is truly the "greatest place to work in the world"! ● our location we are located on the north shore's "gold coast" of long island our shopping center is filled with high-end stores and we have, on average,150 NEW clients per MONTH ! ● our leadership team & business coaching you will receive paid training on Phorest Salon Software with our salon leaders and must be open to coaching during training ● our flexibility we believe in work / life balance we try our hardest to give you your dream schedule ! ● desired skills and experience Customer service and retail sales (including cash handling) A sincere interest in the beauty industry Willing to help others succeed Punctuality and reliability are essential for this position Salon/Sales experience a plus, but we can train qualified candidate Computer Savvy a must! Phorest Hair Salon Software Must have excellent communication ability and verbal skills Ability to answer high volume inbound calls Must posses a proactive and professional attitude Ability to work efficiently under pressure Ability to take on projects and expedite them in a timely manner Must be a team player and be able to take initiative to do tasks Must have strong work ethics ● Company Benefits: ● Paid Time Off and 401K ● 45% Off on all retail products ● Discounted services for yourself! ● Flexible schedule ● Monthly Bonuses Benefits: ● Employee discount ● Flexible schedule ● Referral program Schedule: ● 8 hour shift ● Day shift 9-5pm ● Weekend availability 9-6pm

    Immediate start!
    Easy apply
  • Teddy Volkswagen
    Business Development Representative
    Business Development Representative
    2 months ago
    Full-time
    Edenwald, The Bronx

    As a BDC Representative, you will be instrumental in driving sales and enhancing customer relationships within our dealership. Reporting to the Sales Manager, your role focuses on outbound sales, customer service, and collaboration with the sales team to meet targets. Core skills such as effective communication and phone etiquette will be essential as you engage with customers. Your premium skills in negotiation and CRM software will enable you to manage sales pipelines effectively. With relevant experience in inventory management and marketing, you will contribute significantly to our dealership's success in a competitive market. Qualifications Dealership experience and automotive sales knowledge Strong customer service and communication skills Proficiency in outbound sales and phone etiquette Experience in retail sales and collaboration with sales teams Familiarity with CRM software and sales support functions Ability to negotiate and manage sales pipelines Organizational skills and experience in inventory management Key Responsibilities: Handle inbound and outbound calls, emails, and messages to generate appointments for sales and service. Respond promptly to internet leads, social media inquiries, and other online customer interactions. Maintain accurate customer records in the dealership’s CRM system. Follow up with potential and existing customers to increase engagement and conversion rates. Work closely with the sales and service departments to ensure smooth customer experiences. Provide detailed and accurate information about vehicle inventory, promotions, and dealership offerings. Meet daily, weekly, and monthly performance goals related to calls, appointments, and conversions. Handle customer objections professionally and work to overcome them. Ensure excellent customer service by addressing concerns, answering questions, and maintaining a positive attitude. Job Type: Full-time Pay: $55,000.00 - $98,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Work Location: In person

    Easy apply