The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
A Call for Licensed Counselors, Therapists, and Social Workers to Expand Their Private Practice Are you a licensed mental health professional who has built a thriving practice rooted in your community—whether in a bustling city like Denver or a quiet suburb near Atlanta? We recognize the dedication it takes to foster a space for healing and growth. We now invite you to amplify that impact. This is an opportunity for independent, licensed counselors to transcend geographic boundaries, connect with a broader clientele, and embrace the autonomy of a remote practice, all while retaining full control of your clinical work. Mentalzon is a professional collective designed to champion the independent practitioner. We are not an employer, but a collaborative network that provides the visibility and tools for you to grow your private practice on your own terms. Our focus is on connecting individuals seeking genuine support with dedicated, qualified counselors like you. Your Impact as an Independent Counselor: • Client-Centered Counseling: Deliver compassionate and effective remote counseling sessions, drawing on your unique skills and therapeutic orientation to guide clients toward their goals., • Ensuring a Professional Space: Create and uphold a secure, confidential, and HIPAA-compliant virtual setting that serves as a safe container for the therapeutic relationship., • Deep Ethical Commitment: Practice with unwavering integrity, adhering to the highest ethical principles as defined by your respective state and professional licensing board (e.g., ACA, NASW, AAMFT)., • Entrepreneurial Spirit: Operate as the true owner of your practice. You have complete freedom to manage your schedule, determine your own fees, and cultivate the caseload that best suits your expertise., • Lifelong Learning: Demonstrate a commitment to your professional growth through continued education, consultation, or other activities that enrich your clinical practice. Who We Are Looking For: Core Qualifications: • Master's Degree: A Master's Degree from an accredited institution in Counseling, Social Work, Marriage and Family Therapy, or a related mental health field., • Independent State Licensure: A current, unrestricted license to provide mental health services independently in at least one U.S. state (e.g., LPC, LMHC, LCSW, LMFT, LCPC). This is an essential requirement., • Telehealth Readiness: A clear understanding of and adherence to the legal and ethical requirements for providing telehealth in the state(s) where you are licensed to practice., • Post-Licensure Experience: A minimum of two years of experience providing counseling/psychotherapy after receiving your independent license., • Professional Telehealth Setup: Access to a private, quiet workspace with a reliable, high-speed internet connection to ensure professional, high-quality, and HIPAA-compliant video sessions. Preferred Attributes: • Specialized Training: Certifications or advanced training in specific populations or modalities (e.g., trauma-informed care, Gottman Method, IFS, solution-focused therapy)., • Private Practice Experience: A proven track record of successfully managing a private practice caseload is highly valued., • Collaborative Spirit: An interest in being part of a professional community dedicated to excellence and mutual support. Why Partner with Mentalzon? • Complete Clinical Independence: You are the expert. We provide the connection, but your clinical judgment, therapeutic style, and practice policies remain entirely your own., • Financial Freedom: 100% of Your Rate: Step away from the demands of insurance panels and billing complexities. You set your rate, and you keep it all. Payments are direct from client to you, with zero commissions., • Practice Without Borders: Offer your services to a wider range of clients within your licensed state(s), reaching individuals who need your specific skills but may live outside your immediate area., • Quality Client Matching: Increase your visibility to individuals who are actively and intentionally seeking a licensed counselor, leading to more aligned and successful therapeutic relationships. Begin Your Journey with Us: • Share Your Story (Apply): Submit your application through our straightforward online portal, creating a profile that reflects your professional background and clinical philosophy., • Verification of Credentials: We will securely review your submitted Master's degree and active state license(s) to ensure community quality and trust., • Tailor Your Public Profile: Once verified, you can customize your public-facing profile, outlining your specialties, availability, and session fees., • Welcome New Clients: With your profile live, you'll be ready to receive inquiries from prospective clients and begin the rewarding work of building your remote practice.