Information specialist jobs in New Rochelle, New York - Page 3Create job alerts

Job DescriptionNew Castle Building Products (NCBP) is a privately owned distributor of building materials. With 20+ locations spanning from Massachusetts to Maryland, our success is built on exceptional customer service, operational efficiency, and a strong commitment to our seven core values: Caring, Urgency, Teamwork, Honesty, Flexibility, Accountability, and Passion. At NCBP, we seek individuals who are eager to grow, collaborate, and embody these values. We are currently seeking a qualified HR Generalist to join our team at our White Plains, NY location. The Human Resources Generalist plays a critical role in supporting the daily operations of the HR department while ensuring compliance, accuracy, and exceptional employee experience. This position partners to deliver efficient HR administration, leaves of absence, employee relations, support benefit efforts, and maintain regulatory compliance across all personnel processes. This role requires strong organizational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities for the Role: HR Operations & Compliance • Maintain accurate, complete, and audit-ready employee personnel files, including I-9 documentation, policy acknowledgments, emergency contacts, and required compliance records., • Support HR Specialist with employee benefits programs, including enrollments, status changes, terminations, and open enrollment activities., • Lead offboarding processes by preparing employment documentation, payroll notifications, IT notifications, etc., • Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, FMLA and state paid leaves., • Handles employment-related inquiries or employee relations issues from employees, and/or managers, referring to complex and/or sensitive matters to HR Director., • Participates in employee disciplinary meetings, terminations, and investigations., • Support HR Director with workers’ compensation, audit preparation, salary review documentation, performance review process, and HR compliance reporting., • Associate degree or equivalent professional experience required; bachelor’s degree preferred., • 2+ years of experience in Human Resources or related field preferred., • Working knowledge of HR processes, benefits administration, employment documentation, employment laws, and compliance standards., • Strong organizational and time management skills with exceptional attention to detail., • Demonstrated ability to handle sensitive and confidential information with discretion and professionalism., • Proficiency in G Suite (Gmail, Docs, Sheets) as well as Microsoft Excel., • Strong written and verbal communication skills with the ability to interact effectively across all levels of the organization. Why Join Us • Competitive pay based on experience., • Paid vacation and holidays., • Comprehensive health benefits (Medical, Dental, Vision, Life Insurance)., • 401(k) plan with discretionary employer match., • Opportunities for advancement and professional development., • Casual, yet professional work environment rooted in respect and collaboration.Wage Range: $65-75K a year plus additional benefit. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law. Powered by JazzHR FONjT23edt

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Tenant Affairs Specialist for our Residential Development & Property Management program located in Braddock (Queens), NY. Position may require visits to sites in Queens, Brooklyn, Manhattan and the Bronx. Salary: $42,500 annually, $23.35/hr., Full-Time Full Benefits: Medical, Dental, Vision, 403b, Pension, Life Insurance Valid Driver License Required Position Summary Function as part of a team overseeing TSINY’s residential rental facilities, including rental of scattered-site apartments and completion of clerical tasks. Job responsibilities • Maintain and update the lease and security deposit lists. Create and/or ensure that lease files are up-to date., • Review monthly rent payment histories of all tenants in the Scattered-Site Supportive Housing Program, SP-SROs, other housing where tenants are responsible for paying rent., • Review the share clients balance report to prepare the non-payment letters (First, Second, Third Notice)., • Notify the Assistant Director, Tenant Affairs and Director of Tenant Affairs of tenant rent payment arrears., • Monitor ERAP, Hardship applications for documentation and payments., • Assist the Assistant Director, Tenant Affairs with obtaining the necessary documentation related to an eviction case. Ensure that files are up-to date. Report progress and submit invoices to the Assistant Director, Tenant Affairs and Director of Tenant Affairs for approval and processing., • Assist the Assistant Director, Tenant Affairs and Director of Tenant Affairs in maintaining a pool of Real Estate Brokers to assist with the rental of apartments. Contact existing landlords to inquire about new apartment rentals within their buildings., • Make sure the vacancy report is up-to date to ensure the re-rental of vacant units in a timely fashion., • Review Supportive Housing Spreadsheet to ensure that new apartments are added to the list. Notify the Assistant Director, Tenant Affairs and Director of Tenant Affairs of any missing apartment to be added accordingly., • Manage the lease renewals process in an accurate and timely manner, liaising with landlords and residential program staff as necessary., • Review that all invoices have the accurate landlord’s payment mailing address. Submit changes to Fiscal and Accounts Payable as needed., • Assist the Assistant Director, Tenant Affairs and Director of Tenant Affairs with other duties as needed., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities High School Diploma/Bachelor's degree and/or similar job experience required. Experience in not-for-profit operations, tenant relations or tenant organizing, with demonstrated analytical skills utilizing budgetary, operational, financial and related information. Current valid New York State Driver's License and a safe driving history. Required to have own vehicle. Computer skills in Excel and Word. Be proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers. Must be organized, able to multitask and work with peers and supervisors in a collegial environment.

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: College Point (Queens) SALARY: $45,000.00 -$ 50,000.00 SUMMARY: This position will work out of a 200+ bed men’s homeless shelter located in College Point, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units, • Prepare housing packages (HRAs 2010E Application, General Population Housing Packages, HUD VASH Application Process, HPD Section 8 Process, LINC IV, IV++, and V) and collaborate with Case Management staff in the preparation of psychosocial applications, assisting in the access to any necessary documents. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or real estate management companies, as well as providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, while also maintaining a workplace free from recognized serious hazards.

Job Description Program: Sterling Community Center Location: White Plains, NY (Onsite & Mobile) Hours Per Week: 21 FLSA Status: Part Time, Non-Exempt Salary Range: $19 - $24/per hr Summary Description: The Recovery Specialist plays a pivotal role in supporting individuals on their journey to recovery from mental health challenges. This position involves providing personalized assistance, advocacy, and guidance to empower clients to achieve their goals and enhance their overall well-being. Responsibilities: • Engage with individuals receiving mental health services to build rapport and establish a trusting relationship., • Collaborate with clients to develop and implement personalized recovery plans., • Provide emotional support, encouragement, and crisis intervention as needed., • Facilitate individual and group sessions focused on skill-building, coping strategies, and goal setting., • Advocate for clients' needs and rights within the organization and in the community., • Collaborate with multidisciplinary teams to ensure coordinated and holistic care., • Assist clients in accessing and navigating community resources and support services., • Maintain accurate and confidential documentation of client interactions, progress, and setbacks., • Monitor and assess client progress in achieving recovery goals and adjust plans accordingly., • Participate in regular training and professional development opportunities. Competencies: • Empathy and compassion in working with individuals experiencing mental health challenges., • Excellent communication and active listening skills., • Knowledge of recovery-oriented principles and practices., • Crisis intervention and de-escalation skills., • Cultural competence and ability to work with a diverse client population., • Collaboration and teamwork in a multidisciplinary environment., • Strong organizational and time management skills., • Respect for confidentiality and ethical standards. Key Performance Indicators (KPIs): • Successful implementation and progress in individualized recovery plans., • Attendance and engagement in group sessions and activities., • Timely and accurate documentation of client interactions., • Collaboration and communication with multidisciplinary teams., • Reduction in crisis situations and improvement in coping skills., • Professional growth and development through ongoing training. Requirements: • Bachelor's degree in Psychology, Social Work, Counseling, or a related field., • Minimum of 2 years of experience in mental health or related roles., • Knowledge of recovery-oriented principles and trauma-informed care., • Certification as a Certified Recovery Peer Advocate (CRPA) is a plus., • Familiarity with community resources and support services., • Ability to work flexible hours based on client needs., • Commitment to ongoing professional development. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Title: Account Services Administrative Specialist Reports to: Head of Account Services Department: Account Services – Responsive Inbound Vertical Division: Account Resolutions Team ART Position Summary: The Account Services Administrative Specialist provides centralized operational and administrative support to the Account Services team by managing inbound client communications, service tickets, and workflow tracking. This role serves as the first point of contact for phone calls and shared inbox requests, ensuring accurate triage, ticket creation, routing, and service level objective monitoring. The position supports key Account Services processes including rate reviews, save accounts, activations, and closures, while maintaining accurate documentation, tracking tools, and reporting to provide leadership with clear visibility into performance, priorities, and outcomes. Key Performance Areas & Key Performance Indicators: Inbound Communication, Ticketing & Triage: 70% • Answer inbound client calls and provide professional first line support, • Monitor group inboxes to ensure all emails and messages are captured and addressed, • Create and issue service tickets with accurate categorization, documentation, and ownership, • Ensure 100 percent triage of all tickets and confirmation of receipt to clients, • Track service tickets against defined service level objectives and escalate items at risk of breach, • Provide administrative support for rate reviews, save accounts, activations, and closures, • Prepare and submit required internal and external forms and supporting documentation, • Monitor Monday.com boards for tags or assignments and notify owners of required actions, • Draft and send professional client and partner communications on behalf of the team, • Attend Account Services meetings, capture clear meeting minutes, document action items, and distribute notes promptly, • Maintain and update the Account Services Center of Excellence ensuring current policies, guides, and resources are available, • Track updated deal, sales, and policy documentation and communicate changes to the team, • Create PowerPoint presentations using KPI and performance data for leadership and team reporting, • Maintain organized digital records, folders, tracking tools, and shared resources, • Conduct background research requested by leadership to support workflow improvements and quality initiatives, • Compile documentation and research related to rate reviews and save accounts for leadership review Education: Associate degree or equivalent experience in administrative support, client services, payment processing, or a related field preferred Experience: • Minimum of 1 plus year of experience in customer service, administrative support, account services, or related roles, • Strong professional phone presence and written communication skills, • Ability to triage requests, prioritize workload, and align tasks to service level objectives, • High attention to detail with accurate data entry and documentation practices, • Comfort using ticketing systems, CRM tools, shared inboxes, phone systems, and work management platforms such as Monday.com, • Basic proficiency in PowerPoint and Excel for KPI reporting and presentations, • Sound judgment in assessing urgency, impact, and escalation needs, • Client focused mindset with professionalism, empathy, and discretion, • Strong organizational skills with consistent follow through and task tracking Competencies Client Focus – Demonstrates courtesy, empathy, and professionalism in all client and partner interactions Communication Skills – Clearly conveys information verbally and in writing and documents accurately Attention to Detail – Ensures accuracy in ticket creation, documentation, and reporting Problem Solving – Assesses issues effectively, routes appropriately, and escalates risks early Process Orientation – Follows procedures consistently and supports continuous improvement Organizational Skills – Manages multiple priorities while meeting deadlines and service levels Technical Proficiency – Effectively uses ticketing, communication, and reporting tools Team Collaboration – Works collaboratively and proactively supports team success Adaptability – Responds effectively to changing priorities in a fast paced environment Accountability – Takes ownership of work, follows through to completion, and maintains confidentiality Compliance Awareness – Adheres to company policies and regulatory requirements Physical Requirements The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions Prolonged periods sitting at a desk and working on a computer Ability to occasionally lift up to 15 pounds Employer reserves the right to change this job description at any time based on business needs

Job DescriptionJoin LaundryLux Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry. Sales Order SpecialistWhat we are looking for: The Sales Order Specialist is responsible for owning the order entry process by managing the order entry cycle, including inputting, validating, and updating orders as required. This position plays a key role in supporting both sales and customer care functions by ensuring compliance with company standards and solving order-related issues. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: * Health benefits package including medical, dental & vision plans * Life Insurance * 401(k) with company matching * Paid Time Off * Paid Holidays * Profit Sharing * Employee Referral Program * Mentorship Program * Company Sponsored Training * Tuition Reimbursement Back to the role: What you will do: * Enter & update orders within 48 hours of receipt and ensure 100% accuracy. * Maintain all customer-related master data including new customer set up. * Identify the issues within the current process that hinder goal achievement, and clearly communicate those challenges to your manager. * Collaborate with the Order Release Manager to develop and implement solutions aimed at reducing order entry errors. * Communicate as required with the salespeople and distributors to ensure you have all required information to accurately enter all aspects of the order. * This includes, but is not limited to, machines, ancillaries, kit components, sales discounts being applied correctly, shipping information, payment methods, and any other applicable information. * Update orders as required based on customer, distributor, and sales feedback. * Manage customer master data, ensure accuracy, update as required. * Provide input on reports needed to track the right information. * Enter freight information based on the origin-destination, quantity of the machines on the order, and the supplemental shipping requirements. * Be open to learning and using new tools, processes, and methods of entering orders to improve the efficiency and accuracy of order entry. * Provide feedback to your manager on tools, processes, and methods. * Learn as much as possible about the company products – functionality, brands, sizing, usage, etc. * Demonstrate knowledge during the order entry process to ensure the customer is receiving everything required for their order. * Perform other duties as assigned by management. What you should have: * Strong attention to detail. * Experience in a high volume & task-oriented environment. * Ability to adapt to fast-paced changing business needs while being able to work independently. * Ability to collaborate with internal departments professionally and positively. * Self-driven and results-oriented with a focus on providing outstanding service. * Must have a strong business acumen, professionalism, work ethic, and sense of urgency. * Excellent verbal, active listening, and written skills to effectively and professionally communicate. * Proven track record to multi-task with shifting priorities. * Exemplify our CORE principles: Control, Ownership, Reach, and Endurance * Proficiency in MS Office; strong presentation skills. * Proficiency with an ERP systems is a plus but not a requirement. Education and Experience: * High School diploma or GED required. * 4 years college degree preferred. * 3+ years’ experience in customer order processing or similar role. * 5 years’ experience in a manufacturing environment is a plus. Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description Patient Advocate Specialist White Plains, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences. As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance — simplifying the process, protecting patients, and strengthening hospital outcomes. As the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates within partner hospitals, we make access to coverage easier, faster, and more compassionate. PFA is growing rapidly nationwide, and our success is built on people who care deeply about helping others. We believe our employees are our most valuable resource, and we’re committed to maintaining a healthy work/life balance within a culture grounded in empathy, teamwork, and respect. If you’re passionate about guiding patients through complex healthcare systems, advocating for fairness, and making a measurable impact every day — PFA is where you belong. Job Description The Patient Advocate Specialist plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. This is a full-time, 5-day-per-week on-site role based at White Plains Hospital where you’ll work directly with patients and hospital partners. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance (PFA) team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize PFA’s CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent PFA as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • Always uphold the organization’s values with ethical integrity and professionalism. Qualifications Required Qualifications • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three-Five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Additional Information Our Benefits – Supporting You Inside and Out At Patient Funding Alternatives, we know that caring for others starts with caring for our own people. That’s why we offer a comprehensive, industry-leading benefits package designed to support your health, your future, and your wellbeing. Our team members enjoy medical, dental, and vision coverage through UnitedHealthcare and Guardian, employer-paid life and disability insurance, and a 401(k) plan with company match. We also invest in your wellness — with up to $100 annual reimbursement for fitness, mindfulness, and wellness activities, plus access to mental health tools like the Calm Health app and a 24/7 Employee Assistance Program. From flexible spending accounts to nationwide fitness programs and virtual care, PFA is committed to helping you stay healthy, balanced, and thriving — at work and beyond.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job DescriptionJob Title: Bilingual Call Center Representative – Healthcare Payroll SpecialistLocation: New York, NYSchedule • Day Shift: 8:00 AM – 4:00 PMCompensation, • Handle incoming and outgoing calls in a professional and timely manner, • Address customer inquiries, concerns, and complaints effectively, • Provide accurate information and ensure customer satisfactionPayroll Support, • Assist with payroll-related questions and issue resolution, • Investigate and resolve discrepancies related to payroll, • Ensure accuracy and confidentiality of payroll informationProblem Solving & Support, • Identify customer issues and determine appropriate solutions, • Escalate complex concerns when necessary, • Perform additional tasks and assignments as requiredRequired Qualifications, • Minimum 2 years of experience in call center/customer service roles, • Bilingual proficiency (required), • Prior experience with payroll processesRequired Skills, • Strong verbal and written communication skills, • Active listening and customer-focused approach, • Effective problem-solving and analytical abilities, • Computer proficiency and ability to navigate multiple systemsEducation

Job Description Day Habilitation Specialist - Day Habilitation Program Help Others to ASPIRE HIGHER! When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support. We have great opportunities for positive, motivated individuals to work in a day hab setting assisting adults diagnosed with intellectual/developmental disabilities in becoming self-sufficient and self-actualized. Get in on the ground floor and train for an entry level career in the healthcare/education field! In this position, you will: • Help program participants achieve/exceed their personal goals;, • Provide structure and emotional support;, • Assist in resolving behavioral issues;, • Help people supported with personal hygiene;, • Complete detailed, accurate documentation, • Transport the people supported to and from volunteer and pre-vocational activities using Agency vehicles. We require: • Clean, valid NYS Driver’s license, • High School diploma or equivalent, • Some experience working with the intellectually and developmentally disabled population preferred; but will train., • Complete within 6 months of hire and maintain required trainings in AMAP (Approved Medication Administration Personnel) and SCIP (Strategies for Crisis Intervention and Prevention)., • The ability to assist with lifting and transferring an adult person., • Prior experience as Caregiver, Care Assistant, Personal Assistant, Resident Assistant, Direct Care Worker, Nursing Assistant, Home Care Aide or Companion is a plus. Locations: Bethpage, East Islip, Deer Park, Hauppauge, Levittown, Glen Cove and Westbury. Hours: Mon-Fri 8a - 4:30p or 8a - 3:45p Apply online at or text us for more information at 516 732-3979.. An EOE m/f/d/v Req #3871

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations. We currently have an exciting full time career opportunity available to join the HKNC team as a Placement Specialist in our Community Services Program. The Placement Specialist is responsible for conducting vocational assessments, assisting with job development, facilitating vocationally focused peer groups, and acting as a job coach once employment is obtained for DeafBlind consumers. Salary: $30.7408/hour. 35 hour regular work week. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.: • Contacts and consults with potential employers regarding the development of substantial jobs for qualified deaf/blind workers in collaboration with the Employment Training Specialists and National Business Relations Specialist., • Supports consumers with developing a resume, cover letter, and skills needed to apply for jobs both online and in person., • Obtains employment interviews and assists consumers at the interview, if needed., • Provides vocational counseling and information to consumers as to work skills and appropriate work behaviors., • Facilitates and conducts Work Readiness and Soft Skills training classes for small groups of consumers or one on one in conjunction with the Employment Training Specialists and Case Manager., • Provides systematic instruction for the trainee to learn the job skills at the work site., • Makes job modifications when necessary to allow DeafBlind consumers to perform job successfully., • Provides training to consumers and employer partners in communication strategies on the job., • Assists consumers with self-advocacy regarding their responsibilities and opportunities at the work site including but not limited to identifying and requesting reasonable accommodations., • Provides in-service training to potential employers, co-workers, and support service providers in regard to the consumers’ skills, potential, and support needs. Such training can be applied to competitive or supported employment situations., • Provides follow-up services for the employer and consumer in order to achieve a long-term and successful placement. EDUCATION and/or EXPERIENCE • Bachelor’s degree in Special Education, Social Work, or related degree OR minimum one-year experience working with individuals who are DeafBlind, blind, Deaf or multiply disabled., • Proficiency in American Sign Language and other methods of communication utilized by individuals who are DeafBlind required., • Fully Paid Medical, Dental, and Vision Benefits*, • 4 week's Paid Vacation time annually, • 2 Paid Personal Days annually, • 12 paid sick days annually, • 12 Paid Holidays, • Short Term Disability/, • Life Insurance, • 403b Program with Employer Match, • Tuition Assistance, • Voluntary Ancillary Benefits, • Career Advancement Opportunities, • Tuition Assistance Program HKS is committed to providing reasonable workplace accommodation to individuals with illness, injury, or disability to complete the essential functions of their job.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring for YAI programs in Glen Cove, NY. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Location * Glen Cove Schedule * Full time - weekday and/or weekend positions available - morning and evening schedules. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Minimum of 3 - 5 years of Direct Support Professional experience supporting the I/DD population required.* * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $19.05/hour - $20.55/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring an Assistant Behavior Intervention Specialist (ABIS) in Nassau County! In addition to carrying out all direct care functions of a Direct Support Professional (DSP) the ABIS provides clinical support relating to habilitative, behavioral and psychiatric needs of persons supported by the team under the direction and supervision of the Behavior Intervention Specialist (BIS) through educating other direct care staff and program leadership on habilitative and Behavior Support Plans, supporting clinical assessments and interventions, ensuring consistent and effective data collection and providing direct feedback. Provides leadership to the team on shift, directing and assisting direct care staff in the absence of a Program Supervisor and/or Assistant Supervisor. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program Residential Services Location Nassau County (Long Island) Schedule (Full time) Sunday through Thursday evenings, or: Tuesday through Saturday evenings Some flexibility may be required Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.1

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes. Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays.

You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide t

Senior Project Manager – Healthcare-inpatient and ambulatory care interiors.Our client is an award-winning provider of innovative design solutions.Headquartered in New York City with satellite offices in Long Island.They currently have an immediate need for an experienced Senior Project Manager fo

Job Title: Salesforce Project Manager.Location: NY/NJ (Hybrid – 3 days/week).Seeking a Senior Project Manager to lead Salesforce B2B delivery projects, managing end-to-end execution, stakeholders, and cross-functional teams.Manage multiple Salesforce projects (scope, timeline, budget).Drive projec

Salary information provided is a general guideline only. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local

Security Police Officers are assigned to protect Naval Reactors Program personnel, property, and information from loss due to theft, diversion, sabotage, or other illegal acts. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, natio

Schedule: Full time Availability: Morning, Overnight (Includes Weekends).Age Requirement: Must be 18 years or older Location: Rochester, NY Address: 1500 Brooks Ave Pay: $27 / hour Job Posting: 03/23/2026 Job Posting End: 04/20/2026 Job ID:R0276318 EARN A BONUS UP TO $2,500! Hiring immediately! At

All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law. Salary information provided is a general guideline

Morning, Overnight (Includes Weekends).EARN A BONUS UP TO $2,500! Hiring immediately!.At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees, and visitors, feel safe and secure while operating on our grounds.As a Wegmans Security Offi

Securitas - - Responsibilities: Patrol and monitor premises to maintain safety and security; Provide customer service to employees and visitors; Enforce client site rules and directives; Respond to incidents and call-offs as needed; Operate computers for site procedures.

USI) - - Responsibilities: Secures premises and personnel by monitoring property, surveillance equipment, and access points; Investigates and reports security breaches, incidents, and other alarming behavior; Keeps accurate log of visitors, vendors and deliveries on site; Announcing arrival when ne

Securitas - - Responsibilities: Maintain a safe, secure, and compliant environment within pharmaceutical facilities; Enforce security protocols; Respond promptly to potential safety or security concerns; Monitor the premises; Patrol a variety of locations.

Allied Universal - - Responsibilities: Perform security patrols of designated areas on foot or in vehicle; Watch for irregular or unusual conditions that may create security concerns or safety hazards; Sound alarms or calls police or fire department in case of fire or presence of unauthorized perso

Securitas - - Responsibilities: Maintain a visible security presence throughout the property; Monitor building access control systems and verify credentials; Conduct routine interior and exterior patrols; Respond promptly to incidents, alarms, and emergencies; Complete accurate daily activity and i

Allied Universal - JobID: 1540943 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Metro One Security - - Responsibilities: Limit losses from theft by discouraging criminal behavior and holding bad actors accountable for any damage caused through loss of product; APOs look for patterns of suspicious behavior and closely observe shoppers; Relies on Customer Service and Observation

Securitas - - Responsibilities: Monitor access control systems in real time; Investigate incidents using internal tools, programs, and digital logs; Review surveillance footage and manage alarm responses; Write detailed, accurate incident reports and escalate issues as required; Check in employees,

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures and site-specific policies, and emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and random patrols ar

Metro One Security - - Responsibilities: Maintain a high level of visibility to deter illegal or inappropriate actions; Assist customers, employees, and visitors with professionalism and courtesy; Perform security patrols on foot or by vehicle across designated areas; Respond swiftly and appropriat

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.Respond to incidents and critical situations in a calm, problem-solving manner.Conduct regular and random

Westchester Country Club - JobID: 200-756928 [Safety Officer / Law Enforcement] As a Security Officer at Westchester Country Club, you'll: Provide a safe and secure environment for members, guests, and employees; Maintain a visible and physical presence while on duty so that all club activity can be

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.Respond to incidents and critical situations in a calm, problem-solving manner.Conduct regular and rand

Securitas - - Responsibilities: Conduct mobile patrols and perimeter checks in assigned areas; Monitor and respond to alarms, incidents, and emergencies; Enforce safety procedures and security policies; Prepare accurate and timely daily activity and incident reports; Deliver professional customer s

Allied Universal - - Responsibilities: Provide customer service to clients at a financial institution location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-so

Northwell Health - 300 Community Drive [Safety Officer / Security Guard] As a Security Officer at Northwell Health, you'll: Patrol and monitor buildings and grounds to protect life and property and to prevent fire, thefts, vandalism; Enforce access control policy and secure doors, locks, etc.Control

Allied Universal - - Responsibilities: Provide customer service to clients, visitors, and employees; Conduct regular and random foot patrols throughout the financial services location; Monitor entry points and controlled areas, verify identification and access; Respond to incidents and critical sit

USI) - - Responsibilities: Secures premises and personnel by monitoring property, surveillance equipment, and access points; Investigates & reports security breaches, incidents, and other alarming behavior; Keeps accurate log of visitors, vendors and deliveries on site; Announcing arrival when nece

Allied Universal - JobID: 1540258 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Morning, Overnight (Includes Weekends).EARN A BONUS UP TO $2,500! Hiring immediately!.At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees, and visitors, feel safe and secure while operating on our grounds.As a Wegmans Security Offi

Allied Universal - - Responsibilities: Provide customer service to clients at a financial services location by following security procedures and site policies.Respond to incidents and critical situations, escalating as needed.Conduct regular and random unarmed patrols throughout offices, lobbies, a

Securitas - - Responsibilities: Monitor premises and patrol a variety of locations; Preserve order and enforce regulations and directives for the client site; Provide customer service and information to employees and customers; Protect client assets and people; Maintain a safe and secure environmen

Allied Universal - - Responsibilities: Provide customer service to on-site personnel and visitors by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities at a food and beverage production and distribution location.Control access at