Key Account Manager/ Inside Sales
15 days ago
Hicksville
Job Description ???? Position Description ???? Title: Key Account Manager (Inside Sales) ???? Primary Purpose The Key Account Manager (Inside Sales) is responsible for identifying, developing, and expanding high-value customer relationships within the confectionery, food, and speciality markets. This role focuses on cultivating partnerships with premium and strategic clients, driving new business opportunities, and representing Nassau Candy as a trusted advisor and solutions partner. The Key Account Manager serves as a key liaison between clients, operations, product development, and marketing, to deliver tailored programs that maximize growth and customer satisfaction. ???? Essential Functions * ???? Build and maintain relationships with high-end and strategic clients across key channels (specialty retail, gourmet, gifting, hospitality, and private label). * ???? Identify and pursue new business opportunities that align with Nassau Candy’s growth strategy and premium product portfolio. * ???? Develop and execute account-specific growth plans, including sales forecasts, margin goals, and promotional strategies. * ???? Collaborate with Product Development, Creative, and Operations teams to customize solutions for client programs and product assortments. * ???? Analyze sales performance, product movement, and profitability to guide business decisions and identify new revenue opportunities. * ???? Maintain in-depth knowledge of industry trends, category performance, and competitive activity to position Nassau Candy effectively within the marketplace. * ???? Present new product innovations, seasonal programs, and marketing initiatives to customers and internal stakeholders. * ???? Negotiate pricing, contracts, and terms with an emphasis on margin management and long-term account value. * ???? Represent Nassau Candy at industry trade shows, networking events, and customer meetings to enhance brand visibility and business development opportunities. * ⚙️ Partner with Customer Service, Logistics, and Finance teams to ensure smooth execution and account satisfaction. * ???? Prepare periodic sales reports, business reviews, and pipeline updates for senior leadership. * ???? Lead or mentor Sales Representatives as needed, supporting account strategy and client retention initiatives. * ???? Perform other related duties or special projects as assigned. ???? Minimum Requirements * ???? Bachelor’s Degree in Business, Marketing, or related field required. * ???? 7+ years of progressive telephone sales and business development experience within the confectionery, CPG, or specialty food industry. * ???? Proven success managing high-value / key / national accounts with strong relationship management and consultative sales skills. * ???? Strategic thinker with demonstrated ability to identify and capture new business opportunities. * ????️ Exceptional communication, presentation, and negotiation skills. * ???? Ability to manage complex sales cycles and collaborate cross-functionally across departments. * ???? Proficiency in Microsoft Office Suite; CRM system experience (e.g., Salesforce, HubSpot) preferred. * ???? Willingness to travel as required to attend client meetings, tradeshows, and company events. * This is not a territory sales / outside sales role, but someone who will be on site with our Hicksville, Long Island team as needed, and enjoys engaging and prospecting via phone / video calls. What We Offer: • Competitive salary / annual reviews, • Paid vacation / PTO, • Medical, dental, vision, AFLAC, and pet insurance!, • 401 (k), • Entrepreneurial environment We are an Equal Opportunity Employer