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Job DescriptionProgram Manager/Training LeadEmployment Type: Full TimeDepartment: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review draft Training Plans and collaborate with the transformation readiness team to finalize. -Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.- Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.- Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.- In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline- Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.- Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.- Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made. Qualifications: - Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules- Minimum of 5 years’ experience developing training for clients - Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership- Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables- Bachelor’s degree in a relevant field required- Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes- Experience with Salesforce preferred- Must have experience using Adobe Captivate for training development- Ability to obtain a Public Trust clearance.- Must be a United States citizen. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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Job Description WE'RE HIRING: Administrative Specialist Are you an organized, detail-oriented problem solver with a passion for being a team player while keeping a busy executive team on track? What we’re looking for in our Administrative Specialist... This is ONE role, which is the perfect fit for someone who loves to keep things on schedule and organized. *Important: This position is more than just an administrative assistant. We’re looking for someone to cultivate positive relationships within our internal staff community, as well as be an innovative strategic problem solver. What you’ll be responsible for as an Administrative Specialist: • Prepare reports, memos, invoices, and other documents as requested., • Answer direct phone calls, emails, and other communications., • Communicate with staff members on behalf of the executive team., • Maintain filing systems, both electronic and physical., • Schedule and coordinate meetings, appointments, and travel arrangements., • Order office supplies and maintain inventory., • Support other departments with administrative tasks as needed., • Maintain confidentiality of sensitive information. You'll also thrive in this role if this sounds like you: 1. You have a passion for scheduling. You have a core desire to keep everything running on a set timeline in an extremely busy environment, no matter what it takes., 2. You have a strong attention to detail. People tend to compliment you on your strong attention to detail, and you're constantly reviewing your work multiple times to ensure it's as thorough as possible., 3. You’re a confident decision-maker. You love taking initiative on your tasks, getting them started and completed, which means you don't need to be micromanaged. You can apply the guidelines and prior knowledge to get the job done in front of you., 4. You are over the moon passionate about the company's mission! You always go the extra mile to ensure customers' needs are met!, 5. You can communicate effectively on different levels. People process and interpret information differently based on their experiences, communication styles, and cognitive preferences. As a result, messages may need to be clarified or repeated in different ways to ensure shared understanding. In a nutshell, you have: • Proven experience as an administrative assistant or in a similar role., • Experience in MS Office (Word, Excel, Outlook, PowerPoint) and other standard office software., • Experience in QuickBooks Online, Airtable, Softr.io, Pipedrive, and/or Documint. If not, you are willing to learn., • Excellent written and verbal communication skills., • Strong organizational and time management skills with the ability to multitask., • High level of attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • High school diploma or equivalent required; associate degree preferred. Being a part of the team means: • You love being a part of a hard-working team and collaborating online or on the phone with customers and other team members Position: Full-Time (approx. 40+ hrs per week) Benefits: • Health and dental insurance are available, • 401(k) with company match, • Paid time off and holidays Location: Albany, NY Company DescriptionThe Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically The Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.The Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically \r\nThe Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.

Job DescriptionWe are looking for a detail-oriented and organized Human Resources (HR) Assistant to join our team in Albany, New York. This Contract to permanent position offers an exciting opportunity to contribute to HR processes, including benefits administration, employee relations, and onboarding tasks. The ideal candidate will have strong communication skills and the ability to maintain confidentiality while supporting HR operations effectively. Responsibilities: • Manage employee benefit programs, including health insurance, 401(K), disability, workers' compensation, and other voluntary benefits., • Conduct comprehensive benefits presentations for new employees during orientation and distribute enrollment materials., • Assist employees with benefit-related inquiries, plan changes, and enrollment processes., • Track and update employee eligibility and changes for the 401(K) plan, ensuring timely communication with payroll., • Collaborate with HR vendors and brokers to address escalated support needs and claims administration., • Maintain accurate and confidential records of human resource files and employee information., • Process and manage employee status changes, terminations, and leave of absence requests., • Administer disability paperwork and ensure compliance with leave policies and regulations., • Coordinate and organize new employee orientations, including preparing documentation and setting up personnel files., • Monitor and track compliance steps related to organizational policies and procedures.• Minimum of 1 year of experience in Human Resources or a related field., • Proficiency in HR administration tasks, including benefits and onboarding processes., • Familiarity with HRIS (Human Resources Information Systems) platforms., • Strong interpersonal and communication skills for effective employee relations., • Experience conducting background checks and maintaining confidentiality., • Knowledge of benefits administration and compliance procedures., • Ability to handle sensitive information with discretion and professionalism., • Organizational skills to manage multiple HR tasks and deadlines efficiently.