-Knowledge of Practice Management Software -Experienced in communicating with insurance companies for claim processing, status and appeals -Posting insurance payments and client payments -Working with reports *HIPAA knowledge and compliance *self motivated and energetic *good communication and interpersonal skills *multitasking *handling heavy phone call volume *bilingual is a plus
Responsibilities: Creating and issuing invoices for private clients. Creating payment plans in consultation with dental staff and patients. Processing payments upon the rendering of dental services. Preparing and submitting claims for payment by health insurance. Informing patients of any co-payments or shortfalls in coverage by their health insurance. Liaising with health insurance providers to ascertain patients' benefits, as required. Ascertaining why claims have been rejected and implementing corrective measures. Updating patients' personal and health insurance details, as needed. Ensuring that patient information remains confidential.
Looking for a friendly front desk receptionist to: - check in, check out patients; - to collect payments when patient check out; - schedule & confirm appointments; - verify insurance coverages & send insurance claims Need to be fluent in English, and Chinese Experience preferred but not required.
Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Verifying the patient’s health insurance benefits. Explaining insurance benefits to patients. Entering data using dental practice management software. Generating reports for all activities. Posting payments made by patients. Following up on non-paid insurance claims. Managing late payments and overdue accounts. Processing insurance payments and refunds. Uploading completed insurance verification forms. Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.