Insurance claims jobs in New York, New York - Page 2Create job alerts

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Health insurance, • Opportunity for advancement Do you have experience working in a supply house. Would you like to work for an established company in a friendly and supportive work environment where you can grow professionally? If so, please read on! We are currently in search of a warehouse person. Day to day duties of this position would include, but are not limited to, the following: Sourcing material Sourcing equipment Sourcing service repair parts as well as assisting with the service department with accurate pricing to allow them to efficiently perform estimates Process, maintain and track warranty claims on defective equipment or parts Track, supply and acquire tools as needed Prepare and stage all equipment and materials for installations and the subsequent days service calls Review install equipment with management and assist with any necessary adjustments Ownership and maintenance our tool crib Manage inventory control Monitoring of proper service parts upkeep and supply in order to keep our service truck well equipped Maintaining proper inventory levels of installation material Assisting service department in acquiring needed service repair parts Assist in loading and unloading suppliers parts and equipment Run parts as needed Create and distribute purchase orders Verify purchase orders agree to packing slips and confirm accurate pricing

Job DescriptionWe're Growing! New Jersey's premier HVAC-Plumbing-Electrical company is seeking experienced HVAC Service Technicians to join our team. A minimum of 3 years of experience is required. This position reports to our Service Manager and our ideal candidate must be flexible with overtime and weekend customer needs (voluntary). Hours are Monday through Friday, 7:30 am - 4:00 pm. About Us: As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC. Requirements: • Three years of residential HVAC service and maintenance experience, • Completion of HVAC trade school program, • EPA 608 certification, • Ability to work independently on gas furnaces, hydronic boilers and A/C systems - including mini-splits, • Valid driver's license and a clean driving record, • Ability to read, understand, and follow manufacturer and Air Group, LLC installation guides, • Professional appearance, • Excellent communication skills - the ability to speak with customers professionally and respectfully, • Demonstrated ability to produce quality and consistent workmanship to avoid callbacks, • Ability to use technology tools to record and view job information/history, • Safety first mindset and the ability to keep an organized, clean workspace, • Fluent in English (read, write, speak), • US Citizen or Green card holder (no sponsorship is available now or in the future)Bonus Items:, • Medical insurance (3 plans choices), • Benefits concierge service to assist with benefits questions, claims, etc., • Prescription insurance, • Dental, • Vision, • Life insurance (fully funded by Air Group, LLC on day one of employment), • Life insurance buy-up options, • Disability, • Pet insurance, • Identity theft protection, • 8 paid holidays, • Paid time off, • Bereavement leave, • 401k with a generous company match, • Company training events throughout the year, • Uniform and company merch, • Company cell phone, • Company vehicle, • Gas card, • Incentive pay!, • A business culture rooted in teamwork and providing quality work Only qualified candidates will be contacted. No relocation offered. No walk-ins please. We require a scheduled interview. All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.

Job DescriptionWe're Growing! New Jersey's premier HVAC-Plumbing-Electrical company is seeking experienced HVAC Installation Technicians to join our team. A minimum of 5 years of experience is required. This position reports to our Installation Manager and our ideal candidate must be flexible with overtime and weekend customer needs (voluntary). Hours are Monday through Friday, 7:30 am - 4:00 pm. About Us: As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC. Requirements: • Five years of residential HVAC installation experience, • Valid driver's license and a clean driving record, • Ability to read, understand, and follow manufacturer and Air Group, LLC installation guides, • Professional appearance, • Excellent communication skills - the ability to speak with customers professionally and respectfully, • Demonstrated ability to produce quality and consistent workmanship to avoid callbacks, • Comfortable working in a team environment - must be able to collaborate with and support others, • Ability to use technology tools to record and view job information/history, • Safety first mindset and the ability to keep an organized, clean workspace, • Fluent in English (read, write, speak), • US Citizen or Green card holder (no sponsorship is available now or in the future)Bonus Items:, • OSHA10 training, • HVACr trade school certification preferred (fully complete), • Medical insurance (3 plans choices), • Benefits concierge service to assist with benefits questions, claims, etc., • Prescription insurance, • Dental, • Vision, • Life insurance (fully funded by Air Group, LLC on day one of employment), • Life insurance buy-up options, • Disability, • Pet insurance, • Identity theft protection, • 8 paid holidays, • Paid time off, • Bereavement leave, • 401k with a generous company match, • Company training events throughout the year, • Uniform and company merch, • Company cell phone, • Company vehicle, • Gas card, • Incentive pay!, • A business culture rooted in teamwork and providing quality work Only qualified candidates will be contacted. No relocation offered. No walk-ins please. We require a scheduled interview. All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.

Madison is a small, collaborative financial services firm seeking a highly detail-oriented, reliable HR Generalist to support day-to-day human resources operations. This is a standalone, hands-on role reporting directly to the Controller, requiring someone who is comfortable working independently and taking full ownership of all HR functions. This role pays $70,000 + 401k and health insurance benefits. Key Responsibilities • Process and manage payroll accurately weekly using Paychex PEO, • Administer employee benefits, including: 401(k) plans, health, dental, and vision insurance, disability insurance, flexible Spending Accounts (FSAs), • Maintain up-to-date employee records and HR documentation, • Handle workers’ compensation audits and related reporting, • Manage unemployment claims and respond to unemployment correspondence, • Coordinate employee onboarding and offboarding processes, • Assist with candidate interviews and hiring coordination, • Support employee relations, including addressing performance-related matters and participating in employee conversations as needed, • Minimum of 3 years of Human Resources experience, • Hands-on experience with payroll processing and benefits administration, • Proven ability to work independently in a standalone HR role preferred, • Exceptional attention to detail and strong organizational skills (required), • Ability to handle confidential information with professionalism and discretion, • Strong communication skills and reliability, • SHRM-CP (or similar HR certification)

Are you a smart, driven and customer-focused person looking for a rewarding full-time opportunity with great company and excellent employee benefits? If so, we are currently hiring a Rental Operations Claims Technician to join our growing Personal Lines Auto team in our Parsippany, NJ office. The Rental Operations Technician is part of our Rental Unit which centralizes all rental needs for 1st and 3rd party customers. The Rental Operations team is responsible for creating and managing all aspects of our rental reservations in accordance with State requirements. The ideal candidate will excel in delivering exceptional customer service and ensuring a positive experience for all clients. We offer training and growth opportunities aimed at helping you build a long-term career with our Company. No prior insurance experience is needed. RESPONSIBILITIES • Actively listen to customers and engage with them positively, demonstrating empathy and understanding., • Maintain a high level of professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, etc., • Read and interpret insurance policies, state regulations, and damage appraisal estimates to determine appropriate rental coverage and timelines., • Manage and update appropriate systems such as ClaimsPro, Enterprise’s ARMs system, Hertz’s Rental system, etc., • Adheres to privacy guidelines, law, and regulations pertaining to claims handling., • Required to obtain needed licenses within the first 90 days., • Other duties as assigned. QUALIFICATIONS • An Associate’s or Bachelor’s degree is not required but would be considered a plus., • Prior customer service experience is preferred but not required., • Proficient computer skills., • Demonstrate high energy and motivation to follow up and take ownership., • Excellent reading skills with the ability to follow a script but also think independently., • Strong ability to work effectively in a team environment., • Excellent written and verbal communication skills., • Demonstrated ability to handle stressful situations with patience and tact., • Ability to handle a high volume of calls within time standards while maintaining a professional demeanor., • Commitment to continuous improvement and learning in customer service practices. SALARY RANGE The pay range for this position is $42,000 to $50,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Description About the Role Our client is seeking a Logistics Customer Service Specialist based in Englewood Cliffs, NJ. The role supports customer reporting and claims management, chassis utilization analysis, and non-conformance case handling under the direction of the team manager. Requirements Responsibilities • Prepare and respond to reports based on requests from Our Client customers, following task allocation and direction from the team manager, • Analyze chassis utilization status and manage overall usage efficiency, • Maintain and track the Claim List, ensuring timely progress updates and resolution, • Collect and manage supporting documents for claims from shipping lines, carriers, and warehouse operations, • Register and manage non-conformance cases in the system, including monitoring the status of non-conformance and claim records, • Perform all other tasks as assigned Qualifications • Bilingual proficiency in English and Korean, • Bachelor’s degree in Business, Logistics, or related field (preferred), • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Strong attention to detail and organizational skills Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job DescriptionBenefits: • Paid time off, • Bonus based on performance ROLE DESCRIPTION: As a Sales Account Associate for Liliana Reyes Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Are you someone who genuinely enjoys connecting with people and making their day a little brighter? At Allstate - JMA Insurance, we're looking for a welcoming and dedicated Property & Casualty Customer Service Representative to join our vibrant team right here in Norwood, New Jersey. We believe in building strong relationships within our community, and that starts with our incredible staff and the exceptional service we provide to our policyholders. As a key member of our office, you'll be the friendly voice and helpful hand that our clients rely on. You'll have the chance to not only assist them with their insurance needs but also to learn and grow within a supportive environment. We're a local agency with the backing of a national brand, offering you the best of both worlds. If you're ready to be a part of a team that values service, professionalism, and positive connections, we can't wait to welcome you aboard! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Weekly Lunches Work equipment provided License reimbursement Team Building Events Family Friendly Tuition Reimbursement Mon-Fri Schedule Responsibilities Greet customers warmly and assist them with their inquiries in person, over the phone, and via email. Process policy changes, endorsements, and renewals accurately and efficiently. Provide clear explanations of policy coverage, benefits, and billing information. Handle customer complaints and concerns with empathy and professionalism, seeking resolutions. Assist with claims processing, gathering necessary information and guiding customers through the initial steps. Maintain accurate and up-to-date customer records in the agency's management system. Collaborate with agents to ensure a seamless customer experience. Requirements High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Prior experience in customer service, preferably within the insurance industry. Excellent communication skills, both written and verbal, with a friendly and professional demeanor. Proficiency in using computer systems and customer relationship management (CRM) software. Ability to multitask and manage time effectively in a busy office setting. A genuine desire to help people and solve problems. Property & Casualty Licensed preferred.

About Won & Co. At Won & Co. (Won Strategy & Management, Inc.), we provide premium consulting and management services tailored for upscale healthcare professionals. Our mission is to help growth-focused healthcare practices scale and thrive by optimizing business operations, financial performance, client experience, and strategic execution while we handle the systems that allow clinical teams to focus on exceptional care. We are the team behind the successful operations of a rapidly growing and highly innovative group of healthcare practices in the New York metropolitan area, including (but not limited to) Bear Brook Pediatric Dentistry, New Jersey Tongue-Tie Center, Bear Brook Orthodontics, and Bear Brook Lactation & Feeding Center. We are seeking a full-time Business Operations Coordinator who will be assigned onsite to our core clinics in Hoboken, NJ. This role plays a hands-on part in supporting and strengthening daily operations, including schedule optimization, patient experience, and administrative workflows across Won & Co.’s affiliated healthcare practices. This position offers direct exposure to real business operations within a growing healthcare management company, with clear opportunities for advancement into leadership and management roles as our organization continues to expand. Your Role and Impact As a Business Operations Coordinator, you will play a central role in supporting the operational performance of Won & Co.’s core clinics. Working closely with leadership and clinical teams, you will help drive the systems, workflows, and operational execution that ensure these clinics operate at the highest standard. You will: • Lead daily operations including schedule optimization, patient experience coordination, treatment communications, and administrative workflow execution, • Support financial and business processes such as claims submission, payment coordination, and collections, • Oversee communication systems and service workflows to ensure a seamless, upscale client and patient experience, • Maintain the office and clinic environment to consistently meet the high-end operational and brand standards of Won & Co.’s affiliated practices, • Identify operational gaps, streamline processes, and implement efficiency improvements, • Collaborate closely with company leadership and cross-functional teams including Financial Operations & Analysis, Marketing & Branding, and Clinical Operations Through this role, you will gain exposure across multiple upscale healthcare practices in a high-performance environment, with a clear trajectory toward senior operations and managerial leadership as Won & Co. continues to scale. What We're Looking For • Strong initiative with an ownership mindset, • Excellent organizational and communication skills, • High attention to detail with the ability to manage multiple priorities, • Professional, proactive, and solution-oriented approach, • Comfort working with schedules, systems, data, and workflows, • Desire to grow within business operations and leadership Healthcare or dental experience is helpful but not required. Structured onboarding and training are provided. Qualifications • Bachelor’s degree in Business, Healthcare Administration, Operations, Communications, Hospitality Management, or a related field preferred, • 1 to 3 years of experience in operations, administration, customer service, healthcare support, or coordination roles (internships accepted), • This is a fully in-person role based onsite at our core clinics in Hoboken or Montvale, with occasional onsite support at affiliated clinic locations as needed Compensation & Growth Levels Coordinator Level (Currently Hiring): $52,000 – $57,000 annually Managerial Level (Future Growth Opportunity): $62,000 – $70,000 annually Director Level (Future Leadership Role): Approximately $85,000+ annually Growth levels are based on performance, leadership development, and expanded operational responsibility. Managerial and Director roles are not currently open but represent advancement opportunities as the organization continues to scale. Compensation and Benefits • Competitive salary with growth potential, • Paid Time Off (PTO), • Medical insurance coverage, • Direct exposure to real business operations and leadership development, • Advancement opportunities within a rapidly growing management company 📍 Follow us on Instagram:

DESCRIPTION The Casualty Claim Representative will be responsible for the handling of First- and Third-Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. RESPONSIBILITIES • Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations. These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims., • Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues., • Conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented and unrepresented claimant cases., • Manage and direct outside vendors (Field/Counsel/Surveillance, etc.) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed., • Investigate cases timely so that reserves are established and maintained at proper levels. Revise reserves timely based on developments in the course of the claim., • Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely., • Handle complex claims to include coverage issues, UM/UIM, TNC, Commercial, Umbrella etc. Also, must have prior litigation handling., • Recognize and investigate subrogation potential., • Negotiate both 1st and 3rd party claims directly with injured parties and/or their attorneys., • Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution., • Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials., • Attend all internal and external training events as required., • Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management., • Utilize all claims systems, Excel, Word and social media search engines., • Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtable discussions., • Effectively manage workload while maintaining diary and focus on claims quality., • Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations., • Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. QUALIFICATIONS • A bachelor's degree (B.A.) from an accredited four-year college or university., • 5 - 10 years’ experience handling liability commercial, homeowners, UM/UIM, Excess/Umbrella., • In-depth knowledge of litigation, arbitration and trial process, handle out of state claims, and/or Personal Injury Protection claims., • Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.). Professional designation such as IIA, AEI, Senior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriting (CPCU) or be actively working towards a designation, preferred., • High level of self-motivation., • Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation., • Strong communication, organizational, customer service and time management skills., • Excellent problem solving skills., • Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. SALARY RANGE The pay range for this position is $88,00 to $112,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job DescriptionDescription: Customer Service Representative Job Summary: A Matawan, New Jersey, Insurance agency is seeking an experienced Customer Service Representative. The applicant will become a valued member of the call center team and will be responsible for handling, both in-bound and outbound high volume customer service calls. Responsibilities and Duties • Answering and redirecting high volume calls, • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • 1+ years of call center experience, • 1+ years of insurance experience, • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail, • Bilingual a plus, • High school or equivalent (Required) Location: Matawan, NJ (On-Site) Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Monday-Friday, • Day shift, • Call Center, • Insurance verification: 2 years (Required), • Life Insurance experience (a plus) Requirements:

Embark on a Journey That Makes a Difference. At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We’re not just in the business of protection—we’re in the business of adventure and peace of mind. Whether it’s a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we’re there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience. Set Sail on a Career Path to Success. Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including: • Diversity, Equity, and Inclusion (DEI) Committee, • Career pathing and Individual Development Plans, • Internal training and intern opportunities, • Women in Business Mentorship Program, • Employee awards and recognition, • Education and professional development assistance program Passport to Perks Includes: • Generous Employer contribution for health, dental, and vision insurance, • Paid Maternity and Paternity Leave, • Scholarship Program for Employee Dependents, • Company match on 401k, • Employee Assistance Program (EAP), • Company paid short-term and long-term disability insurance, • Company paid life insurance, • Voluntary Pet Insurance, • Voluntary Legal Benefit, • Discounts on travel insurance, • Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO) Pay Range: $190,000.00 - $230,000/yr Your Role on the Expedition: This position is responsible for managing the Pricing function and directs the work of junior and senior actuarial analysts. This position is a technical expert on pricing, monitoring underwriting results, and other actuarial valuation functions. Responsible for planning and directing complex financial and actuarial activities in conjunction with product implementations by performing the duties listed below, personally or through staff. This position works with all management levels across the organization and is a direct report to the Chief Insurance Officer. Chart Your Course: • Performs analysis on profitability at a product and account level resulting in recommended actions to achieve company targets, • Responsible for the company’s rate level indication and pricing segmentation methodology. Works with Chief Insurance Officer in improving such methodology and quality of calculations by researching, developing and adopting most appropriate actuarial techniques for the company’s type of business, • Files and gains approval of rating structure and rate levels of all products, • Tracks the underwriting profitability of lines of business and accounts. Advises Chief Insurance Officer when lines of business are performing poorly, identifying root causes and recommending strategies and tactics to improve performance, • Coordinates with Management Team, Sales, Product and Finance to respond to product, account and market trends, • Supports the budget and forecasting process as needed by assessing impacts of changing rate levels, • Directs staff to continuously refine methods and models to determine pricing and profitability more accurately, • Applies knowledge of mathematics, probability, statistics, principles of finance and business to calculation in insurance and services, • Work with product implementations to develop and price new product features, • Assist in the Identification and recommendation of product features for prospective accounts, • Oversees the installation and initial quality assurance testing of product parameters, prices and commission models into Company’s operating system, • Coordinates with Business Excellence, IT, Reconciliation and Product Team to develop creative solutions to implementation challenges in order to meet customer needs, • Build and maintain a high-performance team-based culture through effective performance management, career development, communication and coaching of staff, • Manage all personnel activities of staff (i.e., hires, trains, rewards, motivates, disciplines, terminates, performance reviews, and pay discussions) Your Ticket to Success: • Four or more years related experience, • Two or more years in a leadership or management position, • Extensive knowledge concepts, practices and procedures in the field Education/Certification: • High School Diploma or Equivalent (GED) required., • Bachelor's degree (B. A.) from four-year college or university, • FCAS (Preferred) Position Coordinates: This is a hybrid role based out of our New York, NY office. As a hybrid role, you will be working onsite 2 days a week and working from home 3 days a week. Time for Take-off: While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need. One team. Every destination. Generali Global Assistance is proudly part of the ___ Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following: • CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more ___., • Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more ___., • GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more ___., • Iris, Powered by Generali: identity and digital protection solution. Learn more ___. Explore new horizons – apply today! Don’t meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company’s Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development As a bilingual agent (hablo Ingls y Espaol) and lifelong Central New Jersey resident, Ive built my agency on connection, compassion, and commitment. With a Bachelor of Science from Centenary University and over 23 years of State Farm experience, I earned the opportunity to open my doors as an agent in April 2021. Becoming a State Farm Agent isnt something that happens overnightits a journey built on helping others, something Im deeply passionate about. Being a Legacy Agent (my parents are also State Farm Agents), this career is more than a jobits part of my family and my purpose. But my most important role? Im a proud mom to an amazing child with autism. Being a special needs parent has shaped how I lead with empathy, advocate fiercely, and celebrate every milestoneat home and in business. My passion is helping others feel confident about their future by preparing for the unexpected and making space for their goals and dreams. Were here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance. You can find us in the heart of the Rahway Arts District inside The Mall on East Cherry Street, right across from The Waiting Room Restaurant. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alexa Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

The Sr. Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. This role would cover, but is not limited to the Bronx, Westchester, Rockland Counties, and Northern NJ. RESPONSIBILITIES • Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level., • Issue drafts to the appropriate parties., • Document the claim file as necessary., • Complete re inspections and supplements in a timely manner and in accordance with all guidelines., • Comply with all production standards and estimating guidelines, • Ensure that service, expense control and public relations are maintained at all times., • Complete reports on investigative assignments., • Participate in team meetings, • Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time., • Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64. QUALIFICATIONS • Bachelor's degree and a minimum of 5 to 7 years of NY auto claims appraisal experience., • Must have valid Driver’s license and favorable driving record., • Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances., • Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc., • Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home., • Must have a strong mechanical aptitude., • Body shop experience a plus but not required., • Must be organized and possess the ability to work independently with limited supervision SALARY RANGE The pay range for this position is $74,000 to $100,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DN

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Were actively involved in the Summit community, participating in events like the Summit Street Fair and Movie Night at Screen on the Green, as well as hosting educational insurance seminars to help residents better understand their coverage options. We also support local organizations including the Summit BIG (Believe/Inspire/Grow) POD, GRACE Food Pantry, Seton Hall Universitys Joseph A. Unanue Latino Institute, and local high school sports and theater programs. Professional development is at the heart of our agency. We support every team member through the licensing process and provide continuous training from structured programs and companywide sessions to one-on-one coaching and leadership development. We offer clear career paths for advancement, including opportunities to become an Agent Aspirant and ultimately own your own agency. Our office culture blends professionalism with celebration. We recognize hard work through bonuses, production-based awards, and even a weekly lottery drawing with cash or time-off prizes. Throughout the year, we host team bonding events that celebrate milestones, achievements, and the joy of working together. We offer a comprehensive benefits package including medical, dental, vision, life insurance, a retirement plan, and ongoing bonuses and incentives. Were looking for team members who are truly people-first reliable, motivated, analytical, and ready to learn. If youre passionate about helping others, eager to grow, and thrive in a collaborative, culturally rich environment, youll fit perfectly in our welcoming and accomplished team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Glisel Jimenez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Insurance truly runs in the family. Im married, my wife is also a State Farm agent, and our son followed the same path and now has his own agency. That shared experience brings a deep understanding of the business and a strong sense of pride in what we do. Im also active in the community and serve as Chairman of the Jamaica YMCA, where we focus on supporting youth and strengthening local programs. Our team enjoys free snacks and drinks, and we love celebrating wins together with team dinners at great restaurants and even trips. We also offer a 401(k), health benefits, and a strong emphasis on work-life balance. Our office has a high-energy, positive culture where teamwork and growth are top priorities. Were looking for someone with great energy, a positive attitude, and a willingness to learn. If youre coachable, motivated, and ready to grow in a fast-paced, supportive environment, this could be a place where you can build a strong and rewarding career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Marcel Robin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Agent Hielly Martinez, earned the privilege of becoming a State Farm Agent in 2008, inspired by the work ethic and humility of his immigrant parents. Through hard work, determination, and a passion for helping others, his agency quickly became a top producer and eventually expand to multiple office locations. Mr. Martinez is grateful for the chance to serve his community while creating opportunities for othersespecially young adults who, like himself, dream of financial stability and a brighter future. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hielly Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Property & Casualty license (must have or be able to obtain)., • Bilingual Spanish preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Insurance truly runs in the family. Im married, my wife is also a State Farm agent, and our son followed the same path and now has his own agency. That shared experience brings a deep understanding of the business and a strong sense of pride in what we do. Im also active in the community and serve as Chairman of the Jamaica YMCA, where we focus on supporting youth and strengthening local programs. Our team enjoys free snacks and drinks, and we love celebrating wins together with team dinners at great restaurants and even trips. We also offer a 401(k), health benefits, and a strong emphasis on work-life balance. Our office has a high-energy, positive culture where teamwork and growth are top priorities. Were looking for someone with great energy, a positive attitude, and a willingness to learn. If youre coachable, motivated, and ready to grow in a fast-paced, supportive environment, this could be a place where you can build a strong and rewarding career. Location Address: Queens, NY 11434 At Marcel Robin - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description As a Bilingual Food Program Specialist at Child Care Council of Nassau, Inc., you'll be at the heart of our mission to empower families and improve early childhood education. Your bilingual skills in Spanish will be crucial in ensuring that nutritious meals reach children and adults through the Child and Adult Care Food Program. Your work will directly enhance the quality of care in home-based daycare programs, allowing families and caregivers to focus on growth and development. You'll join a team that champions professional growth, diversity, and inclusivity in the non-profit sector. We value your unique skills and are committed to providing opportunities for you to enhance your expertise and advance your career. Together, we'll make a tangible difference in the community by empowering families and educators. Let's create a supportive environment where everyone can thrive, backed by an organization that truly values work-life balance and offers comprehensive benefits to support your journey. Compensation: $21.97 hourly - $40,000 when annualized Responsibilities: • Maintain working knowledge of USDA, NYS Department of Health CACFP regulations, OCFS regulations, and related software (Minute Menu, CIPS)., • Conduct required visits to prospective and participating child care homes to ensure compliance with all federal, state, and agency guidelines., • Provide both on-site and remote technical assistance to providers; follow up as needed to ensure adherence to Council policies and procedures., • Review and evaluate monthly provider menus and claim forms for accuracy and regulatory compliance., • Accurately record, process, and enter provider data and documentation for the NYS Department of Health and Child Care Council of Nassau., • Assist with the preparation and submission of monthly program reports and claims., • Support the planning and delivery of annual CACFP trainings; develop and maintain current training materials and related educational resources., • Participate in internal trainings, agency events, and assigned external meetings or conferences., • Maintain schedule flexibility to meet site visit and provider needs., • High school diploma or equivalent required; college coursework or degree preferred., • Experience in early childhood education or nutrition strongly preferred., • Bilingual in English and Spanish required (verbal and written)., • Proficient in computer applications, including data entry and document management., • Ability to maintain confidentiality and handle sensitive information appropriately., • Collaborative team player with strong organizational skills and the ability to manage multiple tasks and deadlines., • Excellent interpersonal and communication skills; experience working with diverse populations., • Willingness and reliable means to travel locally throughout Nassau County. Child Care Council of Nassau is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and forward-thinking in this vital field. CCCN is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. Why work at CCCN? Enjoy a 35-hour workweek, paid holidays, mid-year and year-end closures, one remote day per week, Summer Fridays, vision and dental; voluntary life, AD&D, and short- and long-term disability; identity theft protection; pet insurance; Aflac accident, hospital, and cancer coverage; guaranteed-issue life; benefit counselors; and employer-funded Dependent Care or Health Reimbursement Accounts.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We pride ourselves on being personable and professional and always seeking that addition to our team that helps us shine bright. We are committed to community! Thomas and his team serve locally through various organizations in the community and are big proponents of United Way. Come join us today! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Thomas Tobin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses. This position supports the Independent Agent business of Plymouth Rock and services a Northern and/or parts of Central New Jersey territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations. RESPONSIBILITIES • Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels., • Negotiate settlements with repair facilities, insureds, and claimants., • Issue claim drafts to appropriate parties., • Document claim activity and maintain accurate claim files., • Complete re-inspections and supplemental estimates in accordance with company guidelines., • Adhere to production standards and estimating procedures., • Maintain strong customer service, expense control, and professional public relations., • Complete investigative reports as required., • Participate in team meetings and departmental initiatives., • Ensure compliance with privacy standards and the NJ Fair Claims Practices Act., • Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories. QUALIFICATIONS • Bachelor’s degree or comparable industry experience., • Minimum 3 years of auto claims appraisal or estimating experience required., • Strong communication and negotiation skills., • Valid driver’s license with favorable driving record required., • Strong mechanical aptitude., • Organized and able to work independently with limited supervision., • Body shop experience a plus but not required., • ICAR training a plus., • Experience with Mitchell estimating software preferred., • Additional state appraiser licenses may be required (NY, PA, etc.) SALARY RANGE The pay range for this position is $64,000 to $86,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License Reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Hawthorne, NJ and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for David Ziegenbalg - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off I bring energy and enthusiasm into the office, creating a workplace thats upbeat, supportive, and team-oriented. Were a family here, everyone genuinely enjoys working together and celebrating each others wins. Community involvement is a big part of who we are. Were active in local events, support area businesses, and make it a priority to give back. I also encourage my team to get involved in causes that matter to them, because when we lift up our community, we all win. We offer great benefits including a Simple IRA, health coverage, and plenty of cash incentives and team events to keep things fun and rewarding. When it comes to hiring, I believe you can teach insurance but not personality. Im looking for warm, personable, and outgoing individuals who bring positive energy to the office and enjoy connecting with people. If that sounds like you, youll fit right in with our close-knit team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Teri Digrande - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses. This position supports the Independent Agent business of Plymouth Rock and services a Northern and/or parts of Central New Jersey territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations. RESPONSIBILITIES • Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels., • Negotiate settlements with repair facilities, insureds, and claimants., • Issue claim drafts to appropriate parties., • Document claim activity and maintain accurate claim files., • Complete re-inspections and supplemental estimates in accordance with company guidelines., • Adhere to production standards and estimating procedures., • Maintain strong customer service, expense control, and professional public relations., • Complete investigative reports as required., • Participate in team meetings and departmental initiatives., • Ensure compliance with privacy standards and the NJ Fair Claims Practices Act., • Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories. QUALIFICATIONS • Bachelor’s degree or comparable industry experience., • Minimum 5-7 years of auto claims appraisal or estimating experience required., • Strong communication and negotiation skills., • Valid driver’s license with favorable driving record required., • Strong mechanical aptitude., • Organized and able to work independently with limited supervision., • Body shop experience a plus but not required., • ICAR training a plus., • Experience with Mitchell estimating software preferred., • Additional state appraiser licenses may be required (NY, PA, etc.) SALARY RANGE The pay range for this position is $76,000 to $100,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance., • Marketing new Business to grow State Farm costumer baseQUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish or Hindi preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement Make a Difference. Build Relationships. Grow Your Career. Are you driven to help others while also delivering results? As a Customer Retention Specialist in our growing insurance agency, youll be a trusted resource clients rely on for guidance, support, and protection. This role blends relationship-focused service with meaningful sales opportunitiescreating a dynamic, well-rounded career path in a high-demand industry. From answering coverage questions to identifying opportunities that strengthen protection, your work will build customer confidence, deepen relationships, and directly contribute to agency growth. If youre dependable, positive, and motivated to make an impact, we want to hear from you. Key Responsibilities • Deliver exceptional service through phone, email, and in-person interactions, • Assist clients with billing inquiries, coverage updates, and claims follow-up, • Identify needs and recommend insurance solutions that enhance customer protection, • Build strong rapport to foster trust, satisfaction, and long-term loyalty, • Drive retention through proactive renewals, policy reviews, and consistent follow-up, • Collaborate with team members to ensure a seamless, high-quality customer experienceWhat Were Looking For, • Strong communication, organization, and problem-solving skills, • Customer service and/or sales experience preferred (but not required), • Comfort engaging in consultative, solution-oriented sales conversations, • A calm, positive, and resourceful approach in a fast-paced environment, • Willingness to obtain required insurance licensestraining and support providedWhat We Offer, • Competitive base pay with commission and performance-based bonuses, • Comprehensive training, onboarding, and ongoing mentorship, • Clear pathways for career growth and advancement, • A collaborative, team-driven culture focused on success and developmentReady to build a career where service and sales go hand-in-hand? Apply today and join a team that values relationships, rewards performance, and invests in your future. Equal Opportunity Employer Pete Mathison State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings. Downtown Artist & Label Services is seeking a highly motivated and detail-oriented individual to join our team as a Business Affairs Associate. In this role, you will work closely with the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, including digital distribution, master use/content licenses, and related amendments and addenda. The ideal candidate will have excellent organizational and communication skills and the ability to manage multiple ongoing projects with minimal oversight. This hybrid position can be located in our Los Angeles, or New York office. We are also open to remote candidates based in Portland. What you'll do: • Work alongside the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, such as digital distribution, master use/content licenses, confidentiality agreements and related amendments and addenda, • Collaborate with internal stakeholders to understand business needs and incorporate them into contractual terms, • Provide research support as well as support for general legal and operational initiatives, including internal documentation and compliance projects, • Review and summarize contracts, • Maintain an organized and up-to-date electronic filing system and input agreement terms into a digital database, • Manage claims and disputes in collaboration with the Senior Director of Business Affairs and cross-company legal teams, • Assist with the development, updating, and maintenance of standard form agreements, • Liaise and work closely with cross-company legal teams and outside counsel, • Collaborate with the Senior Director of Business Affairs and other departments to ensure business needs are metYou are / have:, • 2-3 years of experience in a business and legal affairs environment, ideally in the music, and/or entertainment industries, as well as experience providing administrative support, • BA or BS degree from an accredited college or university required, • Prior contract analysis experience, • Ability to maintain complete confidentiality, • Ability to work autonomously as well as part of a team in a dynamic, creative environment, • Highly proficient typing and computer skills, including in Microsoft Office and Salesforce, • Excellent verbal and written communication skills; extremely detail-oriented, • Exhibits a professional demeanor and sound judgment, • Self-starter who takes initiative, is resourceful, and takes ownership of tasks and projects, • Ability to follow up on delegated assignments through completion, • Strong time management skills and the ability to multi-task and prioritize tasks efficiently across different time zones, • Bilingual - Spanish speaking a plus!Why you want to work here:, • Ample opportunities to work with leaders and employees across multiple Downtown brands, • Work in a collaborative environment full of mission driven, innovative, and passionate people, • Be part of an open, welcoming, and inclusive culture, • Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match) Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. Were a work hard, play hard team that celebrates wins, supports each other through challenges, and is always growing togethermaking this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ronald Demyers - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. You drive the results by engaging the customer about what really matters. You are a professional, polished in appearance and dedicated to the task. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Its Important that you have years of documented experience - this not an introductory role. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Maintain required state Licenses (Life, Property, Casualty, and Health), • Assist customers in the completion of policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Salespersons personality and training., • Coordinate with underwriters to ensure timely policy issuance., • Ask questions that broaden understanding and create "We Care Relationships".QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Absolutely must have dynamic personality and drive., • Excellent customer service and communication skills., • A decision maker by training and desire., • Previous experience in insurance or a related field preferred (New York Life, Prudential, Liberty Mutual)., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Carla Rodriguez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionJob Summary: We are currently seeking a Client Support Specialist to join our growing team. The work of our Client Support Specialists contributes to the success of our organization and will allow you to make a meaningful impact. In this role you will provide support to our field adjusters and examiners. The optimal candidate will be a team player who excels in a fast-paced environment. This position allows the right candidate to expand their career and grow with a forward-thinking organization. This position will be located in Rutherford, New Jersey or Lake Mary, Florida, Responsibilities: • Manage the collection of data, import reports, and review associated materials., • Schedule inspection appointments for clients., • Manage vendor assignments., • Assist with client communications (contact and acknowledgment letters). Key Requirements:, • Insurance claims experiences is preferred., • Prior customer service experience is a plus., • Strong written and verbal communication skills., • Ability to work independently or in a team setting., • Excellent human relations and customer service skills., • Ability to multitask in a fast-paced environment., • Strong organizational skills., • Can-do attitude, no job is too small.About Raphael and Associates Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry! As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals. Benefits and Perks We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company. Powered by JazzHR 1t5odvcRF1

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Angel Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential. I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed. Im looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If youre someone who doesnt stop until the job is done, youll fit right in with our high-performing team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Omar Juarbe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We take pride in the work we do and the impact we have on our customers lives. Our team is committed to providing excellent service while continuing to grow both individually and as an agency. For our team, we offer a Simple IRA, health benefits, and a strong focus on work-life balance. Our office culture is supportive, team-oriented, and growth-focused. Were looking for someone who is dependable, motivated, and enjoys helping others - someone who wants to build a meaningful career while being part of a team that values collaboration and success. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionBenefits: • 401(k), • Paid time off, • Signing bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

The Actuarial Manager, supporting the direct to consumer and partnerships channels, is a subject matter expert in the areas of reserving, rate indications and claims analysis. They are responsible for researching new approaches to business issues and developing the framework to apply these concepts to our bulk reserving and rate indication processes. The candidate will be expected to quickly acquire knowledge and extract information from relevant internal and external databases in order to evaluate and communicate the key business drivers related to our financial performance, with a focus on loss analysis. Candidates with more senior-level experience are encouraged to apply and will be considered for appropriately scoped roles. RESPONSIBILITIES • Responsible for reserving analysis, using both traditional and current non-traditional methods; will also be responsible for developing new non-traditional methods., • Responsible for rate indication analysis, using both traditional and current non-traditional methods; will also be responsible for developing new non-traditional methods., • Responsible for loss trend analysis, using both internal and external data, to understand the drivers and potential future outcomes of both frequency and severity trends., • Develops and analyzes key claims metrics and statistics to improve accuracy of reserve estimates., • Works with Finance team to ensure accurate booking of bulk reserves., • Assist claims management with developing new reports for operations management; and with claims initiative analysis, including helping to develop new processes and measuring profitability impacts., • Maintain an external network within the insurance industry to track emerging trends and approaches to business issues., • Responsible for managing and developing actuarial team members., • Serve as a mentor to other team members on aspects of project work, insurance and general business knowledge., • Perform other job-related duties as assigned. QUALIFICATIONS • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics, or related field., • 5+ years of actuarial experience in a similar professional environment; Prior management experience preferred but not required., • Associate or Fellow, Casualty Actuary Society (ACAS or FCAS)., • Proven experience with loss reserve, rate indication and claim metric analysis, including the implementation of new approaches that enhance ongoing analysis., • A thorough understanding of the insurance industry is required., • Expert Excel Skills required; Advanced Querying Skills (SQL) preferred., • Proficiency with reserving software (ResQ or similar tools) required., • Superior project management and problem-solving skills., • Specializes in conceptualizing complex issues, identifying data sets and approach, leading the analysis and communicating the results to both technical and non-technical audiences., • Confidence in taking ownership of challenging business issues and seeing issues through to resolution., • Superior critical-thinking and insatiable intellectual curiosity. SALARY RANGE The pay range for this position is $153,000 to $208,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

We are seeking a detail-oriented and proactive Insurance & Risk Management Coordinator to support our insurance administration, claims management, and risk management functions across the organization. The ideal candidate will be highly organized, capable of handling multiple priorities, and comfortable coordinating with internal stakeholders, insurance brokers, carriers, and external partners. ■ About the Role This role is responsible for coordinating claims management activities, maintaining insurance documentation, supporting loss prevention initiatives, and assisting in compliance and reporting efforts. The position will work closely with internal departments, insurance brokers, legal counsel, and external vendors to help ensure efficient claims handling, policy administration, and risk mitigation support across the organization. ■ Responsibilities • Track, document, and process insurance claims (property, general liability, auto, and other applicable lines) • Coordinate with insurance carriers, brokers, adjusters, attorneys, and internal departments regarding claim status and required documentation • Maintain claim logs and ensure timely reporting, documentation, and follow-up, • Assist in gathering supporting materials and documentation for claim resolution, • Maintain and organize digital and physical insurance and risk management files, • Coordinate issuance and tracking of Certificates of Insurance (COIs) with insurance brokers • Assist with insurance policy renewals, applications, and related documentation, • Monitor policy compliance requirements and maintain schedules of coverage, • Analyze claims and loss data to identify trends and potential risk exposures, • Support implementation of loss prevention and safety initiatives, • Assist in ensuring compliance with applicable insurance, safety, and regulatory requirements • Prepare reports, dashboards, and summaries for management review, • Serve as a point of contact for insurance brokers, vendors, and internal stakeholders, • Prepare meeting materials, agendas, and minutes related to risk management activities, • Develop and maintain reporting tools using Excel and other systems, • Support the General Counsel with special projects related to risk management and compliance ■ Qualifications • Bachelor’s degree preferred (Business Administration, Risk Management, Insurance, or related field) • Entry-level to 2+ years of experience in insurance, risk management, administration, legal support, or related fields • Strong organizational skills with attention to detail and accuracy, • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment, • Strong communication and interpersonal skills, • Proficiency in Microsoft Office Suite, particularly Excel, • Self-motivated, dependable, and team-oriented mindset ■ Job Location Primary location: Teaneck, New Jersey (Americas HQ) Pay range and compensation package Medical, Dental, Vision Insurance Plan (100% Employer paid) 401K Plan w/ Employer Match Life Insurance Plan (100% Employer paid) Generous PTO, Paid Holiday, Floating Holiday Equal Opportunity Statement We are committed to diversity and inclusivity.

Our client, a leading Insurance organization, is seeking to add a Claims Oversight Consultant - General Liability to their New York City team. This person would be responsible for overseeing, identifying, evaluating, and mitigating commercial liability exposures while partnering with clients, carriers, and internal stakeholders to ensure effective risk management strategies are implemented across a broad range of industries. The ideal candidate will be well-versed in handling or overseeing construction-related general liability claims (premises liability, NY Labor Law, construction defect) and reside within commutable distance to the New York City area. • Manage and oversee Commercial General Liability risk management programs for middle market to large commercial accounts., • Analyze client operations, exposures, and loss trends to develop proactive risk mitigation strategies., • Conduct risk assessments, policy reviews, and coverage analysis to identify gaps and recommend solutions., • Collaborate with underwriting, claims, and broker teams to improve account performance and reduce loss frequency/severity., • Review and monitor claims activity and provide guidance on complex liability matters., • Develop and deliver client presentations, training materials, and safety recommendations., • Assist with contract reviews, certificates of insurance, and compliance requirements., • Maintain strong relationships with clients, carriers, attorneys, and third party vendors., • Ensure compliance with regulatory requirements and company best practices. Requirements: • 5+ years of Commercial General Liability claims, risk management, or brokerage experience, • Well versed in managing complex NY Labor Law and/or Construction Defect claims., • Strong knowledge in coverage analysis and risk transfer principles, • Experience working with middle market and/or large commercial accounts, • Excellent verbal and written communication skills with the ability to present to clients and executive leadership., • Construction and Contractor insurance knowledge highly preferred., • Strong analytical, organizational, and negotiation skills, • Bachelor’s Degree preferred, • Professional designations such as ARM, CPCU, or CRM are a plus Salary/Benefits: • $100,000 - $130,000 annually depending on experience, • Growth opportunity with an established organization, • Generous PTO and paid holidays, • Professional development and advancement opportunities

Job DescriptionFirm Summary: Winged Keel Group is the premier national platform for the structuring, implementation, and administration of high-end life insurance solutions. With ten offices nationwide, the firm specializes in Traditional Life Insurance, Business Continuation Insurance, Private Placement Life Insurance and Annuities, and Corporate-Owned Life Insurance portfolios. Position Summary: Winged Keel Group’s Client Services department focuses on delivering best in class service to our ultra-high net worth clients. Offering a suite of services that include customized reporting, premium invoicing, task management, and the preparation of client life insurance portfolio reviews, the bedrock of this department is our disciplined approach to monitoring and maximizing the performance of our clients’ portfolios. The client is always our first priority and taking a close second is our commitment to collaborating within the team to meet objectives and expectations in a timely fashion. The successful Client Services Senior Associate will use his or her knowledge of life insurance and client service experience to follow our established processes and prepare deliverables. Relevant skills that a Sr. Associate will be able to further develop in this role include task management and time management skills, effective communication skills, and an exceptional attention to detail. The work is challenging, and hard work is recognized and rewarded. Position Responsibilities: Leadership • Oversee team of 3-4 team members by monitoring individual workloads and goals., • Provide guidance, training and constructive feedback to team members to drive productivity., • Act as the liaison between the team and management., • Foster a collaborative and motivated team culture., • Review work of teammates; identify errors and recommend enhancements that will contribute to an improved customer experience.Portfolio Management, • Assist clients and advisors with questions about insurance portfolios. Anticipate additional questions and information required for others to make informed decisions. Prepare and explain relevant analysis., • Obtain policy values, forms, and information from insurance carriers., • Use insurance company software to run (or request from insurance companies) inforce policy illustrations. Identify results that don’t make sense or are inconsistent with previous illustrations. Proactively prepare or obtain additional illustrations as needed., • Prepare premium invoices and policy summaries., • Prepare split dollar reporting., • Prepare paperwork for and process death claims, surrenders and withdrawals, policy changes, such as title and allocation changes; follow up where needed to manage multi-step transactions through to completion and confirm accurate processing., • Update and maintain client information; document all client transactions., • Understand income tax attributes of life insurance and strategies used to fund life insurance in a tax efficient manner.Reporting and Analytics, • Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations, • Use Excel to prepare customized reporting for multi-life portfolios., • Create new Excel templates for scenarios not adequately covered by existing formats. Compliance:, • Understand and adhere to compliance procedures when working with variable life insurance.Communication, • Proactively communicate with internal Client Relationship Managers., • Coordinate with the Financial Analysts when advanced analytics are needed. Ideal Candidate will Possess the Following:, • 3-5 years of client service experience in the insurance industry preferred., • 2-4 years in a leadership or senior role., • Bachelor’s degree, • Industry Licenses (a plus) – Series 6, 63, Life, Accident & Health, • Proficiency in Microsoft Outlook, Word, and Excel, • Understanding of life insurance products (term, whole life, UL, IUL, GUL, VUL), • Experience with life insurance customer service, • Demonstrated leadership qualities and experience, • Problem solver; confidence to handle issues independently and judgment to escalate when needed, • Ability to prioritize, stay organized, and manage multiple tasks and deadlines in a fast-paced environment, • Ability to pick-up and understand new software and technology relatively quickly, • Understanding of basic financial math concepts like gross and net rates of return, gain/loss, • Understanding of estate planning fundamental (a plus), • Ability to develop and maintain positive relationships within the firm and with common outside contacts, • Strong interpersonal communications skills (both written and oral), • Willingness to accept constructive feedback, • Strong work ethic and commitment to the highest standards of excellence, • Strong sense of accountability and ownership of his or her workWorking Conditions/Demands/Complexity:, • Required to work on a computer for a substantial part of the day, • Frequent work in the evenings and occasionally weekends, as needed to meet deadlines MhqgHstsWv

Job DescriptionBenefits: • Hiring Bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.