Warranty Administrator - Service Assistant
7 days ago
Beacon
Job Description Join the Hudson Valley’s largest and most trusted automotive group, where opportunity isn’t just possible—it’s expected. For more than 45 years, Healey Brothers has built a culture where employees grow, succeed, and build long-term careers. Many of our team members have advanced from entry-level roles to leadership positions, and we’re proud to promote from within at every chance. We’re looking for a skilled and motivated Warranty Administrator to join our expanding Service Department at Healey Brothers Chrysler, Dodge, Jeep, Ram in Beacon, NY. If you’re looking for a place where your experience is valued and your career can thrive, this is it. We Offer: • Medical, Dental & Vision Insurance, • 401(k) with Company Match, • Paid Vacation, Sick Time & Holidays, • Life Insurance, • FSA & DCA Accounts, • No-Cost Disability & Short-Term Disability, • Weekly Pay, • Employee Discounts on Vehicles, Service & Parts, • Sign-On Bonus (Available for Eligible Candidates), • Review repair orders for accuracy and warranty eligibility, • Submit warranty claims in accordance with manufacturer guidelines, • Monitor claim status and follow up to ensure timely payment, • Resolve rejected or denied claims and resubmit when necessary, • Maintain detailed and organized records of all warranty transactions, • Communicate with service advisors, technicians, and management, • Stay current on manufacturer policies, bulletins, and procedures, • Reconcile warranty receivables and report discrepancies What You’ll Bring • Previous automotive warranty administration experience preferred, • Knowledge of dealership service processes required, • Familiarity with CDJR warranty systems is a plus, • Experience with CDK dealership management software, • Strong attention to detail and organizational skills, • Excellent communication and problem-solving abilities, • Ability to multitask and meet deadlines in a fast-paced environment Healey Brothers Mission Statement: Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Family, Trust, Attitude, Innovation, and Drive. Healey Brothers EEO Statement: Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.