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Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Make a Difference. Build Relationships. Grow Your Career. Are you motivated by helping others while also driven by results? As a Customer Retention Specialist in our expanding insurance agency, youll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunitiesoffering a fulfilling, well-rounded career path in a high-demand industry. Whether youre answering coverage questions, assisting with policy updates, or introducing solutions that enhance protection, youll strengthen customer confidence and contribute to our agencys success. If youre dependable, positive, and ready to make an impactwe want to hear from you. Key Responsibilities • Deliver outstanding service through phone, email, and in-person interactions, • Assist clients with billing inquiries, coverage updates, and claims follow-up, • Identify and recommend insurance products that align with customer needs, • Build rapport that encourages trust and long-term loyalty, • Support client retention through proactive renewals and policy reviews, • Partner with team members to ensure a seamless customer experience What Were Looking For • Excellent communication, organization, and problem-solving abilities, • Customer service or sales experience preferred (but not required), • Comfort engaging in consultative, sales-focused conversations, • A calm, friendly, and solutions-oriented approach under pressure, • Willingness to obtain required insurance licensestraining and guidance provided What We Offer • Competitive base pay with commission and performance bonuses, • Comprehensive training and supportive mentorship, • Clear opportunities for growth and career advancement, • A collaborative culture focused on success and development If youre ready to build a career where service and sales work hand-in-hand, apply today and start growing with us!

Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary Hourly Rate - $18.00 The Habilitation Specialist (DSP), is responsible for assisting the people we support, while following established treatment plans. QSAC’s Residential program emphasizes the importance of promoting independence through the development of daily living/social skills and integration into the community through recreational outings. You will abide by the Direct Support Professional Code of Ethics at all times. Shift Information: Flexible Schedule - Mornings, Afternoons, Evenings, Overnights - Weekdays and/or Weekends. May be required to assist with overnight outings. Provide Safety & Support • Ensure health, safety and welfare of individuals, • Safeguard and respect the confidentiality of the individuals and their families, • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Ability to communicate effectively, • Commitment to company values and adherence to policies, • Uphold the standards set by the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately, • Ability to run, when needed, • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professionalism, • Supporting Good Health and Safety Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Generous Paid Time Off policy (for full time staff), • Medical, Dental and Vision Insurance have very low out of pocket costs (for full time staff), • Group Life Insurance and Long Term Disability (for full time staff), • Flexible Spending Accounts (for full time staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Opportunities for career advancement, • Competitive salary, • Flexible Spending Accounts (for full time staff) Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resumes to INDMISC

Job Description Position Title: Retention Specialist – Queens Connect Status: Full-Time Compensation: $30.22 - $32.97/ hourly Schedule: Monday - Friday, 9:00 am - 5:00 pm Location: Jamaica, NY About Queens Community House: Queens Community House (QCH) is a vibrant multi-service organization committed to serving the diverse population of Queens through a broad array of programs for Children and Youth, Adults and Families, and Older Adults. Our mission is to empower individuals and families with the tools to enhance their lives and build inclusive, healthy communities. We are looking for passionate individuals who are inspired by our mission and motivated to make a significant impact. This Queens Connect program is designed to recruit, train, place, and retain New York City residents in unsubsidized employment with a focus on long-term job stability. The program will recruit and enroll 53 eligible NYC residents, providing initial workforce readiness and career navigation services. Of those enrolled, 40 participants will complete occupational skills training aligned with labor market demand. The program will place at least 35 participants into unsubsidized employment at an average starting wage of $17.00 per hour. Post-placement, the program emphasizes sustained employment through structured follow-up, coaching, and supportive services to achieve retention benchmarks of 60% at 3 months, 55% at 6 months, 53% at 9 months, and 51% at 12 months after placement. Position Overview: The Retention Specialist is responsible for supporting participants through job placement, retention, and re-placement to promote sustained unsubsidized employment and long-term workforce attachment. This role provides post-placement coaching, employer engagement, and replacement job placement services to ensure participants meet program retention benchmarks at 3, 6, 9, and 12 months after initial placement. Key Responsibilities: Placement, Retention & Replacement Services • Support initial placement efforts in coordination with job developers and training staff, ensuring participants are appropriately matched to unsubsidized employment opportunities., • Provide structured follow-up services to all placed participants at 3-, 6-, 9-, and 12-month milestones post-placement., • Maintain regular contact with participants to assess job performance, attendance, satisfaction, and workplace challenges., • Identify early warning signs of job instability and intervene with coaching, problem-solving, and supportive services., • Provide placement services for participants who lose employment, including rapid reassessment, job search assistance, and placement into new unsubsidized employment., • Maintain ongoing communication with employers to support successful placements and retention outcomes., • Serve as a liaison between participants and employers, as appropriate, to address performance concerns or workplace issues., • Deliver individualized coaching on workplace communication, conflict resolution, time management, and professional conduct., • Coordinate referrals to internal and external support services to address barriers impacting job retention., • Collect, maintain, and update employment, retention, wage, and performance data for all placed participants., • Document placement, retention, replacement, and follow-up activities in the program’s data management system., • Accept and support referrals from other Jobs to Build On providers and community partners., • Provide referring organizations with timely updates on participant status, placement, and retention outcomes., • Coordinate with program staff to ensure continuity across recruitment, training, placement, retention, and re-placement phases. Additional Duties: • Perform other duties and special projects as assigned. Qualifications: • HS Diploma/GED Required. Bachelor’s Degree Preferred., • 3 - 5 years of experience in workforce development., • Experience in creating successful employer partnerships within the Human Service industry; NYC Shelter employment experience, • Experience working in performance-based programs, • Excellent facilitation, presentation and communication skills with the ability to inspire and engage adult learners, • Prior experience working with vulnerable populations, including individuals who have been incarcerated, struggled with substance use, or faced mental health challenges What We Offer: Queens Community House provides a competitive salary and a comprehensive benefits package, including: • Medical, Dental, and Vision Insurance, • Life Insurance, • Flexible Spending Accounts (FSA), • Paid Family Leave, • 403(b) Retirement Plan, • Up to 17 annual leave days and 12 sick days in the first year, • Paid Federal Holidays, • Professional development, training, and networking opportunities Additional Benefit: QCH supplements New York State Paid Family Leave to ensure full pay during approved leave. Equal Opportunity Employment: Queens Community House, Inc. is an Equal Opportunity Employer (EEO). We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. Drug-Free Workplace.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Habilitation Specialist (DSP), is responsible for assisting the people we support, while following established treatment plans. QSAC’s Residential program emphasizes the importance of promoting independence through the development of daily living/social skills and integration into the community through recreational outings. You will abide by the Direct Support Professional Code of Ethics at all times. The salary range for this position is $18.00 an hour. Provide Safety & Support • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Transport individuals in agency vehicles as needed Administrative & Company Policies • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately Physical Demands • Ability to run, when needed, • Ability to safely assist lifting individuals of various weights and 20 lb items Education/Qualifications • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • NYS Valid driver’s license and a good driving record Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary – Dependent on work experience & valid Driver’s License, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to