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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Director/General Manager of Class Creator Description/Background: Pigeonhole Software - Class Creator (CC) is a proven web-based software solution that delivers automated class design and student wellbeing solutions to customers in more than 20 countries – but predominantly in Australia and the USA. Our tailor-made software automates manual tasks performed by teachers, freeing them to focus on improving school and student outcomes. Class Creator is the trusted solution of choice in over 1,500 schools around the world. Summary of the Position The Director/General Manager (DGM), Class Creator carries dual accountability of leading the CC business and carrying the responsibility for increasing revenue growth through new sales and upsell to existing clients in both established territory and breaking into new markets. CC has scaled rapidly in recent years, and the DGM will be expected to accelerate that growth in all target markets but particularly in the USA. As the most senior member and leader of the CC team, the role carries a broad remit across multiple core functions. The DGM will manage the core operations team based out of Australia which includes the development resources, (2) Developers + (2) offshore contractors, (1) Operations Coordinator, (1) AUS based Sales Representative and (1) Marketing Manager, as well as the US based team comprised of the (2) Customer Success Managers and the (2) Sales Representatives. The DGM will work closely with the AUS Finance team and AUS Marketing Director. The DGM manages various sales teams such as outsides sales, inside sales, channel sales or third party sales responsible for market penetration through campaigns that deliver incremental revenue from new and/or existing clients. Defines and communicates the sales process and the sales effectiveness drivers. Leads and fosters co-operation and collaboration with other functions within the business to maximize efficiency to provide an integrated response to clients' needs. Setting/Executing Strategy and Financial Results Create a vision for the CC Team, and to inspire and lead the broader organization to buy-in, work toward and achieve that vision. Design and execute pragmatic revenue growth plans across existing and new markets. Carry accountability for achieving allocated revenue growth targets across all assigned customer types and geographies. Manage individual performance against plans and report on performance to the leadership team at a team and individual level. Setting/Executing Sales and Marketing Strategy Develop and provide effective consultative sales support to new sales and client services team. Designs pricing models for licensing fees, annual fees, professional service fees, and value added services. Packages new products and services for cross sale to existing clients. Monitors revenue generation in order to secure delivery of financial objectives established in the annual budget. Secures invoicing and revenue recognition. Identifies, negotiates and secures potential business partnerships in order to enhance products and services to new and existing customers. Provides the oversight and control over all aspects of the sales process including qualification criteria and the allocation of leads and opportunities to sales Reps, solution design guidance and approval, content of final response, approval on final customer prices and all legal and commercial negotiation. Maintains accurate pipelines to ensure revenue forecasts are properly reported. Directs campaigns to drive market penetration. Sets the target client profile and metrics to be met by the sales team for the campaign. Approves campaign budget and agent activities and reviews results to determine further investment decisions into that market. Evaluates and assesses industry trends and specific strategies being implemented by key competitors. Works with product and other key internal stakeholders to create market competitive offerings and specific sales strategy to win business from the competition. Executing for Results Set and achieve clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results. Provides timely and accurate commercial reporting on business performance, and is capable of presenting and explaining data succinctly and clearly to a diverse range of senior stakeholders. Must be prepared to operate across geographies, including spending extended periods of time in-market both domestically (Australia) and internationally (USA, Canada and potentially other prospective international markets). Work collaboratively across all parts of CC and the broader regional Software business to drive team and organisational success. Minimum Skills and Experience Bachelors Degree from an accredited university and relevant experience in a related field is required Experience in lieu of a degree may be considered, which is typically a minimum 8-10 years in a related profession, including a minimum of 5-6 years' experience in a managerial position Excellent problem solving, troubleshooting, consultation and negotiation skills with the ability to engage with all stakeholder levels Proficient written and verbal communications along with excellent presentation skills, attention to detail, timelines and metrics. To perform this job successfully an individual should have experience with web-based systems and corporate tools such as Microsoft 365, Oracle, Salesforce, etc Preferred Qualifications Masters Degree in a related field Related field of study from an accredited university A recognized tertiary qualification in an appropriate discipline (preferably education). Prior 3-5+ years’ experience in a similar role. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. As we continue to experience rapid growth in our Electronic Security division, we are seeking an Account Executive to drive new business development in our Core Commercial division. This role focuses on lead generation, relationship building, and presenting our commercial electronic security products and services to prospective clients. Job Responsibilities: • Manage a defined territory using CRM tools, skilled in cold calling, networking, lead generation, and negotiation., • Demonstrate ability to develop and implement comprehensive service/account outsourcing strategies, • Identify and pursue new business opportunities within the core commercial market segment., • Prepare and present tailored proposals and solutions based on client needs and industry trends., • Collaborate with internal specialists to design and deliver custom solutions for complex client needs., • Participate in networking events, trade shows, and industry forums to build brand presence and identify prospects., • Conduct a minimum of 10 in-person client meetings per week within the assigned territory to foster relationships, drive engagement and new business., • High School diploma or GED required; Bachelor’s degree preferred, • At least 2 years of experience in B2B sales with a consultative approach., • Minimum 2 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets, • Proficient in leveraging Office Suite and CRM platforms to streamline workflows, increase productivity, and enhance client interactions., • Travel is required across assigned geographic areas, • Highly organized, detail-oriented, and an effective communicator, • Background in electronic security sales is strongly preferred, • Base salary plus competitive commission on product and recurring revenue sales, • Monthly auto allowance, • Paid company training and development, • Medical, Dental, Vision, Life, and Critical Illness Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Tuition Reimbursement, • Exceptional career advancement opportunities, • Exclusive employee discounts on travel, electronics, and more We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. As we continue to experience rapid growth in our Electronic Security division, we are seeking an Account Executive to drive new business development in our Core Commercial division. This role focuses on lead generation, relationship building, and presenting our commercial electronic security products and services to prospective clients. Job Responsibilities: • Manage a defined territory using CRM tools, skilled in cold calling, networking, lead generation, and negotiation., • Demonstrate ability to develop and implement comprehensive service/account outsourcing strategies, • Identify and pursue new business opportunities within the core commercial market segment., • Prepare and present tailored proposals and solutions based on client needs and industry trends., • Collaborate with internal specialists to design and deliver custom solutions for complex client needs., • Participate in networking events, trade shows, and industry forums to build brand presence and identify prospects., • Conduct a minimum of 10 in-person client meetings per week within the assigned territory to foster relationships, drive engagement and new business., • High School diploma or GED required; Bachelor’s degree preferred, • At least 2 years of experience in B2B sales with a consultative approach., • Minimum 2 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets, • Proficient in leveraging Office Suite and CRM platforms to streamline workflows, increase productivity, and enhance client interactions., • Travel is required across assigned geographic areas, • Highly organized, detail-oriented, and an effective communicator, • Background in electronic security sales is strongly preferred, • Base salary plus competitive commission on product and recurring revenue sales, • Monthly auto allowance, • Paid company training and development, • Medical, Dental, Vision, Life, and Critical Illness Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Tuition Reimbursement, • Exceptional career advancement opportunities, • Exclusive employee discounts on travel, electronics, and more We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. As we continue to experience rapid growth in our Electronic Security division, we are seeking an Account Executive to drive new business development in our Core Commercial division. This role focuses on lead generation, relationship building, and presenting our commercial electronic security products and services to prospective clients. Job Responsibilities: • Manage a defined territory using CRM tools, skilled in cold calling, networking, lead generation, and negotiation., • Demonstrate ability to develop and implement comprehensive service/account outsourcing strategies, • Identify and pursue new business opportunities within the core commercial market segment., • Prepare and present tailored proposals and solutions based on client needs and industry trends., • Collaborate with internal specialists to design and deliver custom solutions for complex client needs., • Participate in networking events, trade shows, and industry forums to build brand presence and identify prospects., • Conduct a minimum of 10 in-person client meetings per week within the assigned territory to foster relationships, drive engagement and new business., • High School diploma or GED required; Bachelor’s degree preferred, • At least 2 years of experience in B2B sales with a consultative approach., • Minimum 2 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets, • Proficient in leveraging Office Suite and CRM platforms to streamline workflows, increase productivity, and enhance client interactions., • Travel is required across assigned geographic areas, • Highly organized, detail-oriented, and an effective communicator, • Background in electronic security sales is strongly preferred, • Base salary plus competitive commission on product and recurring revenue sales, • Monthly auto allowance, • Paid company training and development, • Medical, Dental, Vision, Life, and Critical Illness Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Tuition Reimbursement, • Exceptional career advancement opportunities, • Exclusive employee discounts on travel, electronics, and more We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life— delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. As we continue to experience rapid growth in our Electronic Security division, we are seeking an Account Executive to drive new business development in our Core Commercial division. This role focuses on lead generation, relationship building, and presenting our commercial electronic security products and services to prospective clients. Job Responsibilities: • Manage a defined territory using CRM tools, skilled in cold calling, networking, lead generation, and negotiation., • Demonstrate ability to develop and implement comprehensive service/account outsourcing strategies, • Identify and pursue new business opportunities within the core commercial market segment., • Prepare and present tailored proposals and solutions based on client needs and industry trends., • Collaborate with internal specialists to design and deliver custom solutions for complex client needs., • Participate in networking events, trade shows, and industry forums to build brand presence and identify prospects., • Conduct a minimum of 10 in-person client meetings per week within the assigned territory to foster relationships, drive engagement and new business., • High School diploma or GED required; Bachelor’s degree preferred, • At least 2 years of experience in B2B sales with a consultative approach., • Minimum 2 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets, • Proficient in leveraging Office Suite and CRM platforms to streamline workflows, increase productivity, and enhance client interactions., • Travel is required across assigned geographic areas, • Highly organized, detail-oriented, and an effective communicator, • Background in electronic security sales is strongly preferred, • Base salary plus competitive commission on product and recurring revenue sales, • Monthly auto allowance, • Paid company training and development, • Medical, Dental, Vision, Life, and Critical Illness Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Tuition Reimbursement, • Exceptional career advancement opportunities, • Exclusive employee discounts on travel, electronics, and more We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our clients and the communities we service.

Job Description Job Title: SALES MANAGER Status: EXEMPT Reports to: Director of Sales/General Manager About The Abbey Inn & Spa Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity. As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences. The Sales Manager plays a key role in driving business, building client relationships, and supporting events that showcase the beauty and versatility of our historic property-embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Sales Manager is responsible for driving event and group business through proactive outreach, relationship development, and exceptional client service. This role supports the Director of Catering by managing sales leads, conducting site visits, planning event details, and ensuring flawless execution. The Sales Manager plays a key role in creating memorable moments that highlight the luxury experience of The Abbey Inn & Spa and uphold the service standards of Meyer Jabara Hotels. Key ResponsibilitiesSales & Business Development • Conduct proactive and reactive selling to generate new business opportunities., • Develop and maintain strong relationships through solicitation, referrals, and follow-up efforts., • Attend networking events and community functions to expand market presence., • Manage assigned accounts, maintaining strong communication and trust throughout the sales cycle., • Conduct effective site visits, highlighting the property's event spaces, services, and experiences., • Respond promptly to inquiries, generate proposals, and create accurate, timely contracts., • Collaborate with the Director of Catering and operations teams to plan event details thoroughly., • Coordinate event logistics, timelines, and setup requirements to ensure smooth execution., • Serve as the main point of contact during day-of event execution, ensuring client satisfaction and addressing any needs., • Work closely with the Catering, Banquets, Culinary, Rooms, and F&B teams to ensure seamless event delivery., • Communicate all event details clearly through BEOs and internal communication standards., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence.Qualifications, • 2–4 years of hotel or event sales experience preferred., • Strong communication, negotiation, and relationship-building skills., • Excellent organizational and time-management abilities., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales software (Delphi or similar preferred)., • Flexible schedule, including evenings/weekends as needed for events or networking. Benefits (Full-Time Employees) • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance, • This position is eligible for Incentive Bonus Plan based on sales performance and achievement of revenue goals

Job Description Position Summary: This position, which reports to the Chief Financial Officer, is responsible for the supervision and direction of the accounting staff. The Director of Finance is responsible for oversight of financial statement preparation and reporting, production of the operating, capital and grant program budgets, general ledger maintenance, and is the primary liaison with the Affiliate’s independent auditors. Additionally, the Director of Finance will oversee the preparation of grant vouchers for reimbursement, as well as financial performance reports for all Affiliate departments and external reporting such as the NYS Cost Report and PPFA financial reporting. Essential Functions: • Oversee completion of all monthly and quarterly PPHP, PHPPAF and PPHPAF Votes reports on a timely basis, including, but not limited to, financial statements, cash flow projections, general ledger analyses and reports, and bank reconciliations. • Review and approve all data entered into Finance department record keeping systems and, ultimately, the general ledger and financial statements; oversee accurate and timely recording of all revenues, expenses, cash receipts and disbursements. • Oversee the tracking of capital expenditures and maintenance of the fixed assets ledger. • Responsibility for performance of cash receipts systems, controls, and reporting for all Affiliate facilities, including administrative centers as well as all medical facilities. • Oversight of all Affiliate payroll functions, processes and systems and collaborates on any planned upgrades or process changes with the VP, Human Resources and Compliance. • Review, reconcile and approve bi-weekly payroll • Ensure that all outside filings (including, but not limited to reports to PPFA, New York State Department of Health, New York State Departments of Labor and Taxation and the IRS) are prepared and filed on a timely basis. • Act as liaison and in partnership with management and staff to support organizational reporting activities. • Develop, review and update Finance Department accounting policies and procedures, ensuring compliance with internal control standards and PPFA standards. • Coordinate and develop the Affiliate’s annual operating, cash and capital budgets, providing periodic updates, reviews, forecasts and projections as necessary. • Provide periodic financial analyses of operations, using the monthly financial results to initiate discussions and plans of action with appropriate management to address and resolve significant revenue and cost variances. Identify appropriate metrics to benchmark with the respective department heads to have early warning signs. • Coordinate and collaborate the preparation of budgets for public sector grant programs, funding proposals and new grant programs; work with Program Directors to prepare budgets for private grant applications. • Ensure the General Ledger is maintained to support the various reporting requirements, including but not limited to, PPFA required reporting, NYS Cost Report and grant vouchers. Oversee the preparation of the grant vouchers for publicly funded agencies. • Oversee and coordinate quarterly CRQM audits. • Assist Chief Financial Officer with preparation of annual department workplan and periodic updates. • Support the Budget & Finance Committee of the Board of Directors, and related subcommittee(s), by coordinating all meetings, materials, reports and communications; attend meetings, both live and via \ teleconference, as scheduled. Continuously assess workflow of the finance department for efficiency and effectiveness and oversee the implementation of improvements. • Serve as a contributing member of the Affiliate Leadership Team. • Assume other duties as assigned by the Chief Financial Officer. Non-Essential Functions: • Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. • Assume responsibility as after-hours administrator in charge (AIC) for the entire affiliate, as scheduled. Qualifications: Experience, Education and Licensure • Bachelor’s degree in accounting, business or finance; Master’s degree preferred. • Minimum five years plus of progressive financial management experience, predominantly in the healthcare industry. • Demonstrates a successful track record in managing, supervising, directing and coaching staff for efficiency and optimal productivity. Excellent analytical ability and organizational skills including priority setting and decision-making. • Strong communication and interpersonal skills and ability to motivate and work well with a diverse group staff. • Microsoft Excel super user: knowledge of Microsoft Access a plus, demonstrates overall proficiency in Microsoft suite. • Ability to work as a collaborative team member • Excellent communications skills. • Ability to work flexible hours including evenings and weekends. • Commitment to the goals of Planned Parenthood $115,000 - $130,000 annual salary depending upon new graduate or years of relevant experience. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for a (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position: Food and Beverage Director We seek leaders that have a passion for hospitality. A food and beverage director is responsible for overseeing his or her establishment's food and beverage operations, which encompass banquet, culinary, and room service operations; maintaining product and service quality levels while maximizing profits; forecasting and budgeting; and selecting, training, and developing employees. A food and beverage director prepares the annual food and beverage budget and monthly forecasts for food and beverage needs and expenses along with performing human resource functions including scheduling, evaluating, and training staff. Job Description: Lead effective and efficient food and beverage operations at the hotel. Responsible for achieving departmental revenue and profitability goals, managing budgets and forecasts. Ensure implementation of service strategies and initiatives per Company and Brand standards. Recruit, train, and develop departmental personnel. Provide exemplary performance for staff to follow. Align with the General Manager and maintain professionalism at all times. Deliver products and services that meet or exceed the needs and expectations of customers. Develop business relationships and provide exceptional customer service. Build strong rapport with key stakeholders/ property owners through proactive and ongoing communication. Provide in depth analysis of property performance, guest, financial and personnel data. Maintain professionalism in a fast paced environment at all times. Possess technical knowledge and aptitude. This position will have access to confidential personnel records, Company data and systems and as such will be required to maintain confidentiality and ensure such sensitive data is secured at all times. Required Skills and Requisites: • Previous hotel food and beverage management experience of at least 3 years., • Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension., • Energetic, proactive, takes calculated risks, and perseveres to attain goals., • Administration and management capabilities with fiduciary responsibilities. - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources., • Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. Requires the ability to inspire confidence and gain respect of hotel team, industry partners, competitors, and owners., • Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Direct day to day operations for restaurant outlet, beverage, room service, and purchasing operations., • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects., • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives., • Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives., • Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionJob Title: CATERING SALES MANAGER Status: EXEMPT Reports to: Director of Sales and General Manager About The Abbey Inn & Spa Overlooking the Hudson River, The Abbey Inn & Spa is a boutique luxury destination offering timeless history, refined elegance, and unforgettable guest experiences. As part of the Meyer Jabara Hotels portfolio, we are dedicated to creating deeply personal service moments and exceptional events. The Catering Sales Manager plays a critical role in driving catering revenue, supporting the broader sales strategy, and executing events that showcase the beauty and versatility of our historic property-while embodying Meyer Jabara Hotels' values of empowerment, accountability, and excellence. Position Overview The Catering Sales Manager is responsible for generating, managing, and executing catering and social event business, with a primary focus on weddings, social celebrations, corporate meetings, and special events. This position drives revenue through proactive sales efforts, relationship development, and exceptional client service while supporting the strategic goals set by the Director of Sales and General Manager. The Catering Sales Manager plays a vital role in ensuring each event reflects the luxury experience of The Abbey Inn & Spa and upholds the service standards and culture of Meyer Jabara Hotels. Key Responsibilities Sales & Business Development • Conduct proactive and reactive catering sales efforts to maximize event revenue., • Manage incoming catering leads, inquiries, and referrals with timely follow-up., • Develop and maintain strong relationships with clients, planners, vendors, and community partners., • Attend networking events, bridal showcases, site tours, and promotional events as needed., • Achieve or exceed established catering sales and revenue goals., • Support overall sales strategies as directed by the Director of Sales and General Manager. Client Relations & Account Management • Serve as the primary point of contact for assigned catering clients from initial inquiry through event execution., • Conduct professional and engaging site visits highlighting event spaces, menus, and guest experiences., • Prepare customized proposals, menus, and contracts in an accurate and timely manner., • Guide clients through menu planning, bar selections, floor plans, and event enhancements., • Maintain detailed client records and ensure clear, consistent communication throughout the sales cycle. Event Planning Support & Execution • Collaborate with the Director of Sales, Director of Catering, General Manager, and operational teams to plan and execute successful events., • Create, distribute, and manage accurate Banquet Event Orders (BEOs) and event timelines., • Coordinate logistics including room setups, audiovisual needs, menus, décor, and special requests., • Serve as on-site event lead or support during events, ensuring smooth execution and guest satisfaction., • Address and resolve service challenges promptly and professionally to ensure a seamless guest experience. Team Collaboration & Communication • Work closely with Catering, Banquets, Culinary, Rooms, and Food & Beverage teams., • Clearly communicate all event details to internal teams to ensure flawless execution., • Participate in departmental meetings and contribute to continuous improvement initiatives., • Uphold Meyer Jabara Hotels' culture of empowerment, accountability, and service excellence., • Represent The Abbey Inn & Spa with professionalism and brand integrity at all times.Qualifications, • 2-4 years of catering sales, hotel sales, or event sales experience preferred., • Experience selling weddings, social events, and corporate catering strongly preferred., • Strong communication, negotiation, and relationship‑building skills., • Excellent organizational skills with strong attention to detail., • Ability to manage multiple events, clients, and deadlines simultaneously., • Proficiency with sales and catering software (Delphi or similar preferred)., • Flexible schedule, including evenings, weekends, and holidays as required by event business.Benefits:, • Group Medical Plan, • Dental Plan, • 401(k) Plan, • Incentive Bonus Plan based on catering sales performance and achievement of revenue goals, • Voluntary Benefits, including:, • Life Insurance, • Critical Illness Insurance, • Accident Insurance Background screening required.

Job Description At Brightcore Energy, we specialize in turn-key solutions that simplify the clean energy journey for large commercial and industrial clients. Whether it's cutting-edge geothermal systems, solar, energy storage, or smart building technologies, we bring expertise, innovation, and a seamless approach to every phase of a project – from planning and design to implementation and ongoing support – thereby streamlining project timelines, reducing costs, and eliminating scope gaps. Summary/Primary Role: This role serves as a key operational and technical liaison supporting the successful development of geothermal projects from pursuit through preconstruction. Reporting to the Director of Geothermal Operations, this role functions as the dedicated Operations Subject Matter Expert (SME) supporting Business Development, Engineering, and Operations throughout project development. This position provides technical guidance, constructability insight, and process leadership to ensure projects are operationally feasible, financially aligned, and positioned for successful execution. The role works cross-functionally with Business Development, Engineering, Operations, and Innovation teams to optimize drilling strategy, support forecasting efforts, and help align organizational capacity with projected opportunities. Principal Duties & Responsibilities: (Management may amend or assign duties and responsibilities to this job at any time) • Serve as the primary Operations SME supporting Business Development during project pursuit and preconstruction phases., • Act as the main point of contact for technical, construction process, and operational questions during project development., • Lead and coordinate the operational preconstruction process from project concept through handoff to execution teams., • Collaborate cross-functionally with Business Development, Engineering, Operations, and Innovation teams to ensure alignment between project strategy and field execution., • Evaluate constructability, operational risk, equipment needs, and resource requirements during project development., • Support innovation initiatives focused on drilling optimization, productivity improvements, and operational efficiency., • Partner with the Director of Drilling Operations to:, • Forecast projected revenue from business development pipeline opportunities., • Analyze drilling-only opportunities and assess operational capabilities., • Identify gaps in equipment, crew resources, and operational support., • Work with the Operations Coordinator to consolidate pipeline projections with ongoing project financials to provide leadership with a complete operational and financial outlook., • Assist in the development and refinement of preconstruction workflows, tools, and operational standards., • Support continuous improvement initiatives related to drilling strategy, planning, and execution., • Bachelor's degree in Engineering (Mechanical, Civil, Environmental, Construction, or related field required)., • 1–2 years of relevant professional experience in engineering, construction, energy, or related technical fields., • Strong technical and analytical problem-solving skills., • Ability to communicate effectively across multidisciplinary teams., • Demonstrated organizational skills and ability to manage multiple priorities., • Interest in geothermal drilling operations, renewable energy, or construction operations preferred., • Experience with CRM platform Hubspot. This position does not have supervisory responsibility. Expected Hours of Work: An Employee is expected to work a minimum of forty (40) hours per week. Non-exempt employees are eligible for overtime pay in accordance with applicable wage and hour laws, while exempt employees may be required to work additional hours as necessary to fulfill their job responsibilities. Overtime requirements will be determined based on the operational needs of the organization. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, and internal equity). Brightcore also offers a comprehensive set of benefits to compliment the base salary. The base annual salary range for this position is $75,000-$95,000 and is eligible for an annual performance-based bonus. Travel Requirements: • Work site setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Brightcore Energy is committed to a safe workplace free of drugs and alcohol. All Brightcore Energy positions require a pre-employment background check that includes prior employment verifications, a criminal history check, and a pre-employment drug screen. In accordance with DOT regulations (49 CFR § 40.25), Brightcore Energy is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Brightcore Energy to obtain these records, the individual will not be permitted to perform safety-sensitive functions. Office/Remote/Field Work: We offer a variety of structured work arrangements, including remote, hybrid, and field-based assignments, aligned with organizational needs and role-specific requirements. Work arrangements are role-dependent, with guidelines established based on position requirements and business needs. This policy is subject to change at Brightcore's discretion. Brightcore Health Benefits Overview: Brightcore offers a full slate of medical, dental, and vision benefits including options to enroll in a Flexible Spending Account (FSA) and a Health Savings Account (HSA). 401k Plan: Brightcore currently offers both traditional and Roth 401k plans with a dollar-for-dollar match of up to 3% of contributions and $0.50 on the next 2% for a total potential match of 4% annually. Other Benefits & Perks: • PTO, • Financial Wellness Benefits, • Benefit Concierge Program through Health Advocate, • EAP - Employee Assistance Program, • Disability, Life, & AD&D Benefits Brightcore Energy is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, sexual or reproductive health decisions, caregiver status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Brightcore Energy is committed to providing equal employment opportunities to all aspects of employment, including job assignment and compensation. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company. This job description provides a general overview of the expectations and basic duties of the job and is not a comprehensive list of all duties and responsibilities. Brightcore Energy will assign additional duties and tasks that it deems necessary to meet the requirements of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating, • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state), • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Ensure State Health inspection guidelines are completed, and in compliance with state regulations, • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance, • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations., • Complete monthly retention of all work-related documentation, • Provide Corporate with all company invoices, to include all vendors, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely, efficiently and professionally, • Complete Manager Objectives each day as required in the companies Intranet, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Corresponding with and providing regular reports to corporate office personnel, • Expanding the marketing and promotional presence of K1 Speed, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance, • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed., • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard, • Ensures that their location has the proper staffing level to maximize the employee and guest experience., • Over sees weekly inventories of each location per company standards., • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards., • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards., • Ensures their location is consistently following the guidelines for private party events, • Provide timely information to sales team and Director or sales in-order to help book parties., • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions., • Responds to customer service needs to provide the highest standards of service within 24hours., • Executes weekly and monthly Marketing promotions to build the brand and generate revenue., • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: • Job Knowledge – Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities., • Initiative – Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude., • Professionalism – Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs., • Planning and Organizing – Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies., • Team Work/Cooperation – Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded., • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems., • Productivity – Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures., • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure., • Communication – Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Customer Orientation – Listens, identifies, and responds, quickly and effectively to internal and external customers’ needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction., • Work Quality – Demonstrates accuracy, thoroughness, and attention to detail., • Decision Making – Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made., • Adaptability/Flexibility – Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT: K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above.

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Customer Service, New York is responsible for the overall environment of the customer service office(s), walk-in payment center(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide supervision to the New York Customer Service Leader and CSRs. This spans across the call center, collections, billing, revenue integrity, and backoffice/field work. The Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. This role will also support the customer operations in other geographies that are a part of the New York division and serve as a resource divisionally in both customer service office and field functions, as needed. The incumbent is responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, collections and field service metrics for approximately 127,000 customers. Provides daily direction and communication to employees so customer inquiries, field orders, regulatory complaints, and INCOME controls are all handled in a timely, efficient and knowledgeable manner. Primary Duties/Responsibilities: • Managing customer expectations to continuously improve Customer Satisfaction Surveys as well as reduce regulatory complaints., • Maintain adequate call center, backoffice, revenue, collection and field service metrics as directed by the Manager(s) or Director of Customer Operations., • Scheduling and supervising daily collection and service field work and scheduling monthly field visits to determine if collection staff are following all safety standards, as well as, optimally routing their routes and completing work., • Manage call escalations for customers at every level, basically serve as the first point of contact at the management level., • Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone., • Manage all daily / weekly / monthly INCOME controls for auditing purposes., • Working closely with the Non Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives., • Cover the Customer Service Department and/or Metering Department in NY and/or Westchester offices or divisionally as needed in any of the NY division office locations., • As requested, manage other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Director of Customer Service & Metering., • Managing the Call Center and Walk in Office:, • Responsible for ensuring customers are being responded to in a quick, and efficient manner by staff., • Scheduling daily workloads to meet demands on the phones, and backoffice exceptions., • Responsible for managing the cash collection process in the office to meet all auditing concerns as well as timely deposits of cash and checks., • Diligently respond to customer escalations in a professional and respectful manner whether over the phone or at the front counter., • Ensure staff have adequate supplies, and tools to perform their daily work load., • Perform call monitoring and provide feedback to staff for improvement., • Develop a friendly office environment and atmosphere to improve productivity of staff by providing staff with awards, and incentives., • Update the phone system as needed with emergency main break information, updates on discolored water or main breaks., • Managing Regulatory and Customer Complaints:, • Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows NYS Public Service Commission guidelines and satisfies the customer to the best of our ability., • Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator., • Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue., • Managing Collections & Field Service:, • Work closely with staff to provide them feedback on the top collection candidates for termination of service., • Closely work with the Manager and/or Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns., • Keep close financial benchmarks to track accounts receivables., • Work closely to monitor and review write off reports as well as Penn Credit reports for accuracy., • Handles processing of all bankruptcy accounts., • Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers., • Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates., • Managing Revenue Integrity and Non-Revenue Water Initiatives:, • Review accounts requesting leak adjustments to make determinations and discuss cases with customers, and areas for future improvements., • Review and monitor “pending bills” in the billing system to make sure bills are being generated timely., • Process all back office work timely and avoid estimating bills due to field work (i.e. meter change outs, radio device change outs)., • Monthly review of Top 200 users to make sure billing on time., • Work closely with metering on Strategic Meter initiative to update the billing system in a timely manner., • Work closely with the Planning and Metering Department to ensure all new properties are receiving bills in a timely manner., • Test new rates in the billing system and assist the rates department with monitoring surcharges., • Ensure staff review and work with the metering department on the zero consumption, vacant properties with consumption and consecutive estimate reports., • Managing bill segment “to do’s” in the billing system to make sure staff are working them timely., • Other Responsibilities:, • Comply with all INCOME, regulatory and tariff processes and procedures., • Assist the Manager(s) of Customer Operations, Manager of Metering and Supervisor of Metering, with ongoing divisional projects for improving the customer experience (i.e. CC&B Upgrades, Web Upgrades, etc.), • Work closely with Local Union Officials and unit bargaining employees for discipline and disputes.Qualifications Education/Experience/Background: • Bachelor’s Degree or 5 years of experience of experience managing a team., • Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated Utility., • Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance., • Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner., • Knowledge of cash management operations & field service/metering operations., • Leadership qualities needed to motivate and direct staff., • Ability to multitask, handling multiple deadlines and projects., • Strong oral, written, and interpersonal skills., • Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public., • Familiarity with computer applications i.e. Excel, Word, CC&B, Mobile Workforce Management, Infor, PeopleSoft, and Google applications etc., • Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions., • Knowledge of calls centers, IVR & ACD systems, recording systems, and NYS Regulations, credit and collection laws, public service law., • Valid Driver’s License. Additional Information Pay Range: $73000 to $92000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

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