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  • Cannabis Dispensary Sales Lead
    Cannabis Dispensary Sales Lead
    2 days ago
    $20–$21 hourly
    Full-time
    Howard Beach, Queens

    The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    $65000–$79000 yearly
    Full-time
    Spring Creek, Brooklyn

    Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

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  • Sales Representative
    Sales Representative
    2 months ago
    Full-time
    Rego Park, Queens

    Company Overview Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide. Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep. Overview This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity. Responsibilities Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up. Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals. Qualifications/Requirements Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers. Prior experience in a customer-facing role, preferably high-end sales. A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times. Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred. Able to adapt and grow in a changing, fast-paced work environment. Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment. Motivated by a pay-for-performance compensation plan. Ability to work a flexible schedule; typical retail hours to include evenings and weekends. Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged. Minimum H.S. diploma or equivalent required. Additional education and training preferred. Compensation And Benefits Guaranteed base pay, plus commission and bonus plan Guaranteed base pay of $19/hour, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.

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